Mercure Gerringong Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,095 reviews

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Mercure Gerringong Resort - Image 1
Mercure Gerringong Resort - Image 2
Mercure Gerringong Resort - Image 3
Mercure Gerringong Resort - Image 4
1 Fern Street, 2534 GERRINGONG, Australia

Description

Hotel extras

  • Boutique hotel in the beautiful seaside village of Gerringong.

  • Elegant indoor and outdoor event spaces for up to 120 guests.

  • Signature restaurant with open fireplace inside and sunny courtyard terrace outside.

  • Superb resort facilities including two swimming pools and a tennis court.

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room 1 King Bed & 1 Single Bed

Photo out of - Standard Room 1 King Bed & 1 Single Bed

This contemporary spacious room consists of a King size bed & a Single bed, with partial kitchenette, 50' Smart TV, tea and coffee making facilities. Bath on request.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x King size bed(s) and 1 x Single bed(s)
See availabilities

Superior King Rooms are ideal for couples or singles. This spacious, contemporary room consists of a King size bed, 50" smart TV, and tea and coffee making facilities & private Balcony or Verandah.

  • Views:

    Garden View

Max. number of persons
2
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Free movies/video
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

This contemporary spacious room consists of a King size bed & Double bed, with partial kitchenette, tea and coffee making facilities and foxtel. Featuring sun-drenched balcony or courtyard with garden views.

Max. number of persons
4
Area
From 0 m² / 0 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities
See availabilities

Hotel location

Mercure Gerringong Resort

1 Fern Street
2534 GERRINGONG
Australia

GPS:-34.734797, 150.826771

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 52 rooms
  • 2 rooms for people with reduced mobility
  • 52 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

6 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Kids splash pool

  • Outside

Outdoor main lap swimming pool

  • Outside

Adults only swimming pool

  • Outside

Sports and leisure

Tennis

  • Nearby

Boat excursions

  • Nearby

Golf Additional charge

  • On site

Tennis

  • On site

Boat excursions Additional charge

  • On site

Golf

  • Nearby
  • On site

Bella Char Restaurant & Wine Bar

Photo out of - Bella Char Restaurant & Wine Bar

Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually.

Cooking style
Regional
Capacity
90
Accessibility
Accessible service
1 Fern Street, 2534 Gerringong, Australia
Telephone +61 42307977
Opening hours
Monday Closed
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Musical Entertainment
  • Private lounge

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Vegetarian menu

Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually.

The bar is the perfect place to relax, meet friends for pre-dinner drinks and enjoy a choice selection of Australia's finest boutique wines.

Dine in our restaurant or courtyard for a contemporary a la carte breakfast or stay in your room and enjoy breakfast on your private balcony

Offering a picturesque setting for both wedding ceremonies and wedding receptions, Mercure Gerringong Resort is the ideal venue for South Coast weddings. The hotel features versatile event space and stylish accommodation, dining and leisure facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,095 reviews

Customer review rating 4.0/5

Ashlea D. Families - Confirmed reviews ALL

Dear Ashlea, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great weekend away and enjoyed the comfortable and cosy atmosphere. It’s lovely to know that our team was helpful. We really appreciate your understanding during the renovations and hope to welcome you back again soon! Mercure Hotel

Customer review rating 4.5/5

Stephen H. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Suzanne B. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Maria M. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Mike C. Couples - Confirmed reviews ALL

Dear Ashlea, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great weekend away and enjoyed the comfortable and cosy atmosphere. It’s lovely to know that our team was helpful. We really appreciate your understanding during the renovations and hope to welcome you back again soon! Mercure Hotel

Customer review rating 4.5/5

Stephen H. Families - Confirmed reviews ALL

Power points were not near bed and no like over the desk, rest was great including staff, all warm and friendly

Customer review rating 4.5/5

Suzanne B. Couples - Confirmed reviews ALL

We had a lovely stay, well appointed, clean and very comfortable. Would stay again. As the restaurant was closed, it was a little inconvenient for food options due to the location.

Customer review rating 4.5/5

Maria M. Families - Confirmed reviews ALL

Great weekend away, comfortable, would definitely stay again

Customer review rating 4.5/5

Mike C. Couples - Confirmed reviews ALL

Excellent stay

Customer review rating 5.0/5

Stephen F. Friends - Confirmed reviews ALL

The 2 rooms twin share accommodation for a group of 4 was very spacious and comfortable. Breakfast selection was satisfying to all the group and especially the espresso coffee served by a very cheerful hostess (sorry, I have forgotten her name)

Customer review rating 0.5/5

John B. Couples - Confirmed reviews ALL

Based on their good reviews we stayed there on Saturday and Sunday night. We booked their Bella Char restaurant on Sunday night on line and received confirmation of our 7:30 pm booking. On arrival, we waited half an hour for someone to come to reception. When we did get in, we noticed a sign saying the restaurant was only open Monday through Sat despite our confirmation. We asked if we could dine that night instead but were told the restaurant was closed Saturday night as it was booked for a private(wedding) function. We were not informed of this when booking . Had we been, we would have booked elsewhere. The next morning, we had breakfast in the restaurant. Ordered coffee at the bar and were told it would be delivered to our table. 45 minutes later, we had finished breakfast and still no coffee. We had been forgotten. The next morning, we turned up for breakfast. The restaurant had been stripped of tables and chairs. “Weren’t you told the restaurant has been closed for refurbishment and you needed to order room service before 8pm last night “. No, we had not been told. They took our order anyway but when delivered, instead of getting raisin toast and white bread toast with butter and honey, it arrived minus the butter and honey. Not very palatable!!! To add to our discomfort, the TV froze every 30 seconds or so for a few seconds which meant watching live sport almost impossible and annoyingly through movies, news as well! Finally, while our room was spacious and the bed comfortable, there was a layer of dust over the phone, bedside table and lamps. This was without a doubt, the worst stay in an Accor hotel. We feel we wasted our money and should have stayed at the nearby Sebel in Kiama instead. We were incredibly disappointed!

Customer review rating 5.0/5

Troy A. Couples - Confirmed reviews ALL

Great a relaxing time. Very enjoyable.

Customer review rating 5.0/5

Justin M. Families - Confirmed reviews ALL

My daughters wedding was held there and everything was perfect! Staff were great and very helpful with any requests, room was huge. Thanks

Customer review rating 4.5/5

Alan B. Families - Confirmed reviews ALL

Very enjoyable although over priced.

Customer review rating 2.5/5

Keryn A. Couples - Confirmed reviews ALL

We have stayed at this hotel 3 times this year but it was a little disappointing this time. The shower had a funny smell, the carpet had a ridge which ran down the middle of the room which became a trip hazard and something was obviously loose near us which made a banging noise with the wind during the night ( and I mean ALL night! Imagine someone hammering at random intervals every 5 minutes). Welcome drinks are included in our package but at no time have we ever been offered any or even told how we can claim a welcome drink.

Dear Keryn, Thank you for taking the time to share your detailed feedback following your recent stay with us. We sincerely appreciate your continued support, having stayed with us three times this year, and we are genuinely sorry that this visit did not meet the standard you have come to expect from Mercure Gerringong Resort. Please accept our apologies for the issues you experienced, particularly the unpleasant shower odour, the raised section of carpet that presented a potential trip hazard, and the persistent banging noise throughout the night. We understand how disruptive this would have been and regret that you were unable to enjoy a restful night’s sleep. We will ensure these matters are brought to the attention of the appropriate departments for investigation and rectification. We also apologise that your included welcome drinks were not offered or explained to you. This should have been communicated clearly at check-in, particularly given your ALL Gold status membership. We appreciate you bringing this to our attention so we can improve our processes and ensure our guests receive the benefits included in their packages. It is pleasing to hear that you enjoyed our breakfast selection and found the booking process through the ALL App easy to navigate. Your feedback is extremely valuable to us, and we hope to have the opportunity to restore your confidence and provide you with the enjoyable experience you have experienced on previous visits. Warm regards, Management Mercure Gerringong Resort

Customer review rating 5.0/5

Sarah B. Friends - Confirmed reviews ALL

Our stay at the Mercure Gerringong Resort was a wonderful escape from everyday life. From the moment we arrived, the calm and quiet atmosphere made us feel completely at ease. It is the perfect spot on the South Coast to unwind. The Room: Spacious, clean, and incredibly comfortable, complete with a kitchenette and a lovely view of the surrounding greenery. The Service: The staff were exceptionally friendly and welcoming, making sure we had everything we needed throughout our stay. The Location: Ideally positioned for a peaceful getaway. It’s just a short drive or a lovely walk down to Werri Beach and the main town centre. We left feeling rested and refreshed after a genuinely therapeutic weekend. We cannot wait to return to Gerringong for another visit!

Dear Sarah, Thank you so much for your wonderful and heartfelt feedback! We’re delighted to hear that you enjoyed a relaxing and restorative stay at Mercure Gerringong Resort. It’s fantastic to know you appreciated the spacious room, friendly service, and convenient location near Werri Beach and the town centre. We’re especially pleased that you left feeling rested and refreshed. We truly appreciate your kind words and look forward to welcoming you back to Gerringong for another relaxing getaway! Mercure Hotel

Customer review rating 5.0/5

Gary M. Couples - Confirmed reviews ALL

Highly recommend. Quiet area. Nice pool. Dinner very good, a bit pricey without Accor membership.

Dear Gary, Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed your spacious room, comfortable bed, and our lovely pool area. It’s also great to know you appreciated the peaceful location and enjoyed dinner with us. Thank you for recommending us! We truly appreciate your kind words and look forward to welcoming you back to Mercure Gerringong Resort for another relaxing stay. Mercure Hotel

Customer review rating 4.5/5

Andrew W. Couples - Confirmed reviews ALL

We stayed three nights and thoroughly enjoyed all aspects of our visit. Breakfast was amazing which set us up for a big day in Gerringong and the rooms were comfortable and not wanting. Hotel staff were always very friendly and helpful, we’ll definitely be back!

Dear Andrew, Thank you so much for your wonderful feedback! We’re delighted to hear that you thoroughly enjoyed your three-night stay with us. It’s fantastic to know you loved the breakfast, found your room comfortable, and received friendly and helpful service from our team. We’re especially pleased to hear you’ll definitely be back! We look forward to welcoming you to Mercure Gerringong Resort again soon. Mercure Hotel

Customer review rating 3.5/5

Janice F. Couples - Confirmed reviews ALL

Room as good as usual, closed dining room was disappointing.

Customer review rating 5.0/5

D'antonio T. Families - Confirmed reviews ALL

We had a wedding there and also spent the night there, all the staff were very friendly and professional. One of the staff Holly and the other young lady were the sweetest staff, they went beyond to make the night run super smooth. The rooms were well presented and very comfortable and breakfast in the morning was delicious. A huge thanks to the management and there professional team, we'd definitely come back again. Kind regards T. D'Antonio

Dear T., Thank you for your kind comments! We really appreciate the feedback and are so delighted to hear that you enjoyed your time with us. We are so happy that our staff could accommodate your needs and that the night ran smoothly. We hope to welcome you back soon! Kind Regards, Mercure Gerringong Resort

Customer review rating 5.0/5

Lyn E. Couples - Confirmed reviews ALL

We absolutely lived our stay with you . All went above and beyond to make it perfect.

Dear Lyn, Thank you for your kind review of our hotel! We are so pleased to hear that you enjoyed your stay with us, and you felt our staff went above and beyond. We hope to welcome you back again soon and provide the same great service! Kind Regards, Mercure Gerringong Resort

Customer review rating 4.5/5

Natascha S. Couples - Confirmed reviews ALL

Friendly staff welcomed us on arrival. We enjoyed a meal in the restaurant and were well looked after.

Dear Natascha, Thank you for your kind review of our hotel. We are pleased to hear that you enjoyed the restaurant and our staff. Additionally, thank you for raising the concerns about the bathtub and the shampoo and conditioner. We will pass these comments onto our housekeeping team. We hope to welcome you back in the future! Kind Regards, Mercure Gerringong Resort

Customer review rating 4.5/5

Michelle S. Couples - Confirmed reviews ALL

Lovely resort surrounded by gardens. Well presented, friendly staff and great rooms. Would stay again.

Dear Michelle, Thank you for your kind review of our hotel. We are pleased to hear that you enjoyed your stay with us and would return! Kind Regards, Mercure Gerringong Resort

Customer review rating 5.0/5

Andrea B. Families - Confirmed reviews ALL

Very comfortable, great breakfast, really appreciated the tranquility as well as parking Included!

Dear Andrea, Thank you for your lovely review! We're delighted to hear that you found your stay comfortable and enjoyed our breakfast. It's also wonderful to know that you appreciated the peaceful atmosphere and the convenience of our complimentary parking. We truly appreciate your feedback and look forward to welcoming you back for another relaxing stay soon. Mercure Hotel

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