Mercure Gerringong Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 385 reviews

Mercure Gerringong Resort - Image 1
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Description

Hotel extras

  • Boutique hotel in the beautiful seaside village of Gerringong.

  • Elegant indoor and outdoor event spaces for up to 120 guests.

  • Signature restaurant with open fireplace inside and sunny courtyard terrace outside.

  • Superb resort facilities including two swimming pools and a tennis court.

Our accommodation(s)

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Hotel location

Mercure Gerringong Resort

1 Fern Street
2534 GERRINGONG
Australia

GPS:-34.734797, 150.826771

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bella Char Restaurant & Wine Bar

Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  385 reviews

TripAdvisor Rating  3.5/5  990 reviews

Good Stay

Customer review rating 4.5/5

Craig W. Business - Confirmed reviews ALL

Enjoyed the room, appreciated the facilities in the room.

Well located But Not Enought Food Options.

Customer review rating 3.0/5

Brian Couples - Confirmed reviews ALL

This place is well located but the beds are to hard especially the pillows , woke up with headache from pillows. Definity not enought food optios on the menu from breakfast, luncch and dinner especially if you are using this hotel as a base we were forced to go to Kiama to find more food options.

Good stay

Customer review rating 5.0/5

Katie R. Friends - Confirmed reviews ALL

From the moment we checked in until we left it was a good experience. The staff were very knowledgeable and friendly in a professional manner

Poor maintenance

Customer review rating 1.5/5

Chandra S. S. Families - Confirmed reviews ALL

We stayed at Mercure Gerringong from 5th April to 7th April, 2024. The reservation was made under the name, Mr. Chandra Shekhar S. Room numbers were: 312 and 313 We chose rooms with balcony. Room 313 balcony did not open and inspite of putting in a request for it to be opened no action or response was given. We have paid $60 per room per night extra which totals to $120. I would like this amount to be refunded back to us as the room was with no balcony access. We also requested for one shaving kit and one dental kit which after being confirmed was not given to us. There was a credit of $7.78 which was without being asked taken out of our account, I understand it may not be a significant amount but without our consent is not an ethical practice. The property is made very well but the service was below expectations.

Not bad, a bit out of mainstream.

Customer review rating 2.0/5

Louise L. Solo - Confirmed reviews ALL

Very disappointed with the cleanliness. Dirty cutlery in the drawer. Filthy, smelly tea towel. Congealed hair in the bathroom vanity basin drain. The outdoor area was appalling. Bird business on the table and the chairs were dirty. The whole area was unkept, mouldy, mossy pavers and the shrubbery in desperate need of trimming and cleaning up. No flyscreens on the sliding door so couldn't have any fresh air in. The screen on the window was just hanging so couldn't open that either. Very unhappy. The bed was comfortable as a positive.

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Other web-users rate our hotel

  • 181 reviews 8.9/10 Location
  • 470 reviews 8.1/10 Room
  • 344 reviews 8.8/10 Service
  • 12 reviews 5.8/10 WiFi
  • 283 reviews 9/10 Comfort
  • 221 reviews 6.4/10 Food
  • 167 reviews 7.1/10 Cleanliness
  • 123 reviews 7/10 Breakfast

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