Mercure Gerringong Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,092 reviews

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Mercure Gerringong Resort - Image 1
Mercure Gerringong Resort - Image 2
Mercure Gerringong Resort - Image 3
Mercure Gerringong Resort - Image 4
1 Fern Street, 2534 GERRINGONG, Australia

Description

Hotel extras

  • Boutique hotel in the beautiful seaside village of Gerringong.

  • Elegant indoor and outdoor event spaces for up to 120 guests.

  • Signature restaurant with open fireplace inside and sunny courtyard terrace outside.

  • Superb resort facilities including two swimming pools and a tennis court.

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room 1 King Bed & 1 Single Bed

Photo out of - Standard Room 1 King Bed & 1 Single Bed

This contemporary spacious room consists of a King size bed & a Single bed, with partial kitchenette, 50' Smart TV, tea and coffee making facilities. Bath on request.

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 3 pers. max
  • 33 m² / 355 sq ft
  • Bedding 1 x King size bed(s) and 1 x Single bed(s)
See availabilities

Superior King Rooms are ideal for couples or singles. This spacious, contemporary room consists of a King size bed, 50" smart TV, and tea and coffee making facilities & private Balcony or Verandah.

  • Views:

    Garden View

Max. number of persons
2
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Free movies/video
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

This contemporary spacious room consists of a King size bed & Double bed, with partial kitchenette, tea and coffee making facilities and foxtel. Featuring sun-drenched balcony or courtyard with garden views.

Max. number of persons
4
Area
From 0 m² / 0 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Fridge
  • Kettle
  • Microwave

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities
See availabilities

Hotel location

Mercure Gerringong Resort

1 Fern Street
2534 GERRINGONG
Australia

GPS:-34.734797, 150.826771

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 52 rooms
  • 2 rooms for people with reduced mobility
  • 52 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

6 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Well-being

Kids splash pool

  • Outside

Outdoor main lap swimming pool

  • Outside

Adults only swimming pool

  • Outside

Sports and leisure

Tennis

  • Nearby

Boat excursions

  • Nearby

Golf Additional charge

  • On site

Tennis

  • On site

Boat excursions Additional charge

  • On site

Golf

  • Nearby
  • On site

Bella Char Restaurant & Wine Bar

Photo out of - Bella Char Restaurant & Wine Bar

Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually.

Cooking style
Regional
Capacity
90
Accessibility
Accessible service
1 Fern Street, 2534 Gerringong, Australia
Telephone +61 42307977
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Musical Entertainment
  • Private lounge

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Vegetarian menu

Chic, modern and inviting, come and enjoy beautiful modern Australian cuisine at our restaurant, showcasing natural fresh produce of the region. Dine classically or casually.

The bar is the perfect place to relax, meet friends for pre-dinner drinks and enjoy a choice selection of Australia's finest boutique wines.

Dine in our restaurant or courtyard for a contemporary a la carte breakfast or stay in your room and enjoy breakfast on your private balcony

Outdoor Heated Pool

Offering a picturesque setting for both wedding ceremonies and wedding receptions, Mercure Gerringong Resort is the ideal venue for South Coast weddings. The hotel features versatile event space and stylish accommodation, dining and leisure facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,092 reviews

Customer review rating 4.0/5

Iain S. Families - Confirmed reviews ALL

Dear Ian, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your room overall, and we appreciate you bringing these issues to our attention. We sincerely apologise for the inconvenience caused by the wine glasses and the television interruptions, especially when you were hoping to relax and enjoy your stay. We will address the glassware cleaning and have the television checked to ensure these issues are resolved. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Kind Regards, Mercure Gerringong

Customer review rating 5.0/5

Sheena G. Couples - Confirmed reviews ALL

Hi Sheena, Thank you so much for your wonderful review and continued support! We’re delighted to hear that you felt so welcome and comfortable during your stay with us. It’s lovely to know that you enjoyed your spacious room, comfortable bed, breakfast, and the friendly service provided by our entire team. Your kind words mean a great deal to all of us, and we’re especially pleased that you chose to visit us again. We look forward to welcoming you back for your next visit to Gerringong! Kind Regards, Mercure Gerringong

Customer review rating 4.0/5

Mandy C. Couples - Confirmed reviews ALL

Dear Mandy, Thank you for taking the time to leave such kind comments about your stay with us. We are so glad to hear that you had a comfortable stay and that you enjoyed happy hour and dinner in our Bella Char restaurant. We hope to welcome you back again soon! Kind Regards, Mercure Gerringong Resort Team

Customer review rating 5.0/5

Jessica G. Couples - Confirmed reviews ALL

Dear Jessica, Thank you for leaving such a kind review of our hotel, we really appreciate it. We are so pleased to hear that you enjoyed your stay with us and that you found the room clean and spacious. We hope to welcome you back again soon! Kind Regards, Mercure Gerringong Resort Team

Customer review rating 5.0/5

Ruby C. Couples - Confirmed reviews ALL

Dear Ruby, Thank you for leaving a kind review of our hotel, we really appreciate it! We are delighted to hear that you found our staff helpful, and you enjoyed the late check-out of your room. We hope to welcome you again soon! Kind Regards, Mercure Gerringong Resort Team

Dear Ian, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your room overall, and we appreciate you bringing these issues to our attention. We sincerely apologise for the inconvenience caused by the wine glasses and the television interruptions, especially when you were hoping to relax and enjoy your stay. We will address the glassware cleaning and have the television checked to ensure these issues are resolved. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable experience. Kind Regards, Mercure Gerringong

Customer review rating 5.0/5

Sheena G. Couples - Confirmed reviews ALL

From the moment we checked into the hotel, we felt very comfortable and all staff very happy. Everyone from the owners to the housekeepers to the gardeners, all acknowledged you and made to feel welcomed. Our room was huge with a very comfortable bed, the bathroom was fresh and clean, the other guests were respectful and no noise. The breakfast was fulfilling and the staff very helpful. This is our second visit here and won’t be our last. We thoroughly enjoy our visits to Gerringong.

Hi Sheena, Thank you so much for your wonderful review and continued support! We’re delighted to hear that you felt so welcome and comfortable during your stay with us. It’s lovely to know that you enjoyed your spacious room, comfortable bed, breakfast, and the friendly service provided by our entire team. Your kind words mean a great deal to all of us, and we’re especially pleased that you chose to visit us again. We look forward to welcoming you back for your next visit to Gerringong! Kind Regards, Mercure Gerringong

Customer review rating 4.0/5

Mandy C. Couples - Confirmed reviews ALL

Enjoyed happy hour and dinner on site.

Dear Mandy, Thank you for taking the time to leave such kind comments about your stay with us. We are so glad to hear that you had a comfortable stay and that you enjoyed happy hour and dinner in our Bella Char restaurant. We hope to welcome you back again soon! Kind Regards, Mercure Gerringong Resort Team

Customer review rating 5.0/5

Jessica G. Couples - Confirmed reviews ALL

We stayed at Mercure Gerringong as we had a wedding in Berry and it was a great spot to stay. Room was clean and spacious

Dear Jessica, Thank you for leaving such a kind review of our hotel, we really appreciate it. We are so pleased to hear that you enjoyed your stay with us and that you found the room clean and spacious. We hope to welcome you back again soon! Kind Regards, Mercure Gerringong Resort Team

Customer review rating 5.0/5

Ruby C. Couples - Confirmed reviews ALL

Clean room. Staff were super helpful. We were able to have a late check out. Super well located. Would definitely stay here again

Dear Ruby, Thank you for leaving a kind review of our hotel, we really appreciate it! We are delighted to hear that you found our staff helpful, and you enjoyed the late check-out of your room. We hope to welcome you again soon! Kind Regards, Mercure Gerringong Resort Team

Customer review rating 5.0/5

Amelia H. Families - Confirmed reviews ALL

We had a wonderful stay! Every staff member was incredibly friendly, welcoming and always happy to help.

Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you had such a wonderful stay and that our team made you feel welcome with their friendly and helpful service. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay! Kind Regards, Mercure Hotel

Customer review rating 5.0/5

Mark M. Solo - Confirmed reviews ALL

It was a very pleasant experience. Staff were polite, the property was nice and the food was great. Josh, who worked in the restaurant was a standout staff member for me. He was attentive, knowledgeable and showed genuine interest in his guests.

Dear Mark, Thank you for the kind review of our hotel! We are pleased to hear that you enjoyed your stay with us and that you found Josh to be a standout member of our team! We hope to welcome you back soon and we appreciate the feedback. Kind Regards, Mercure Gerringong Resort

Customer review rating 5.0/5

David R. G. Business - Confirmed reviews ALL

Stayed here a few times, always a pleasant stay

Dear David, Thank you for staying with us again! We’re glad you always enjoy your stay and look forward to welcoming you back. Kind Regards, Mercure Hotel

Customer review rating 2.0/5

Noel M. Friends - Confirmed reviews ALL

Comfortable stay

Dear Guest, Thank you for your feedback. Upon checking your reservation, we found that your booking was made under a prepaid rate, which is why your credit card was charged at the time of booking. We appreciate your understanding and are glad you had a comfortable stay. Kind Regards, Mercure Hotel

Customer review rating 4.0/5

Vivienne F. Business - Confirmed reviews ALL

I didn't realise reception hours were limited, until I was on the way there and received a phone call to tell me I would have to get my keys from a lockbox. Accessing the lockbox was tricky and as a result of arriving late, I also didn't know that breakfast was included for me. So, I missed the breakfast after the 1st night there and only found out before my 2nd night. The room was spacious and comfortable, located overlooking the adult pool, with a balcony. Unfortunately, the Bogong Moths had invaded my room, there were maybe 30 or 40 in there when I arrived, which kept me from sleeping well. The bed was also very hard, and I prefer a softer bed. Staff in the restaurant were lovely and helpful, and I enjoyed a very nice dinner and breakfast after the 2nd night.

Dear Vivienne, Thank you for your feedback. We apologise for the confusion regarding breakfast and the check-in process. We will discuss this with our team to ensure guests receive clearer information before arrival. We appreciate your comments and are glad you enjoyed the service in our restaurant. We hope to welcome you again for a better stay. Kind Regards, Mercure Hotel

Customer review rating 4.0/5

Greg M. Couples - Confirmed reviews ALL

After early problems 'booking in', stay was fine.

Dear Greg, Thank you for your feedback. We apologise for the initial issues with check-in and are glad you enjoyed your comfortable stay and our convenient location. We hope to welcome you back again soon! Kind Regards, Mercure Hotel

Customer review rating 3.5/5

Susan F. Solo - Confirmed reviews ALL

Noise from building works - not advised of same

Customer review rating 5.0/5

Greg C. Couples - Confirmed reviews ALL

We had a very relaxed stay with you at Gerringong. The staff were very friendly throughout the resort.

Dear Greg, Thank you for your lovely feedback! We’re delighted to hear that you had a relaxing stay with us and found our staff friendly and welcoming. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay soon! Mercure Hotel

Customer review rating 5.0/5

Wayne P. Families - Confirmed reviews ALL

Love the new renovations

Dear Wayne, Thank you for your lovely feedback! We’re delighted to hear that you had a great stay and enjoyed our new renovations. We truly appreciate your kind words and look forward to welcoming you back again soon! Mercure Hotel Team

Customer review rating 5.0/5

Lynnette E. Couples - Confirmed reviews ALL

Very pleasant

Dear Lynnette, Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our convenient location, comfortable accommodation, and friendly service. It was a pleasure having you stay with us, and we hope to welcome you back again soon! Mercure Hotel

Customer review rating 5.0/5

Alison T. Families - Confirmed reviews ALL

was not there long enough. Will be back

Dear Alison, Thank you for your lovely feedback! We’re glad to hear the room was spacious and comfortable for your group of three.We look forward to welcoming you back for another visit soon! Mercure Hotel Team

Customer review rating 5.0/5

Brian W. Couples - Confirmed reviews ALL

Staff were extremely helpful and nice

Dear Brian, Thank you for your lovely feedback! We’re delighted to hear you had a nice, relaxing stay and that our staff made you feel welcome with their friendly and helpful service. We truly appreciate your kind words and look forward to welcoming you back again soon! Mercure Hotel Team

Customer review rating 4.0/5

Robert P. Families - Confirmed reviews ALL

Pretty good but more staff at dinner would be an idea. Very slow.

Dear Robert, Thank you for your feedback! We’re glad to hear you found your stay comfortable and relaxing. We sincerely apologise for the slow service during dinner. Your comments are valuable to us as we work to improve our service. We hope to have the pleasure of welcoming you back for an even better experience. Mercure Hotel Team

Customer review rating 5.0/5

Wesley D. Couples - Confirmed reviews ALL

Great spot. Awesome room.

Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay with us. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable stay. Warm regards, Mercure Hotel Team

Customer review rating 4.5/5

Svetlana S. Families - Confirmed reviews ALL

We had a lovely stay overall. The location is absolutely beautiful, and the hotel itself is very clean, comfortable, and welcoming. Our room was spotless, with fresh, clean bedding, and the atmosphere was very pleasant. The only disappointment was the view from our ground-floor room, which faced an old, damaged grey fence. It was quite unattractive, especially compared to the lovely views and surroundings enjoyed by other rooms. We could also hear people walking and talking quite loudly upstairs at night, although thankfully this didn’t prevent us from enjoying our stay. The restaurant is beautiful, modern, and very clean. However, I feel the service could be a little warmer and more welcoming. A friendly smile and a more positive attitude from the staff would make a big difference. At times, we felt as though we were inconveniencing them rather than being welcomed as guests. Despite these small issues, we really enjoyed our stay. It’s a beautiful place with a lovely atmosphere, and we had a wonderful time. Thank you!

Dear Guest, Thank you for your kind feedback. We’re glad you enjoyed your stay and appreciated our clean rooms and beautiful surroundings. We sincerely apologise for the issues with the room view, noise, and restaurant service. Your comments are valuable, and we will share them with our team for improvement. We hope to welcome you back again soon. Kind regards, Mercure Hotel Team

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