Peppers Manor House 4.5 stars

Name: Peppers Manor House - ALL
Address: Kater Road, SUTTON FOREST, 2577, AU
Telephone: +61248603111
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 908 reviews

61 61 photos

Kater Road, 2577 SUTTON FOREST, Australia

See rates

Peppers Manor House

An elegant country estate located in the beautiful Southern Highlands of New South Wales, a region known for its colourful gardens, diverse landscape, history and heritage. Peppers Manor House offers a real country experience, perfect for your next romantic escape, time away with friends, or a special occasion. Our private event spaces can host up to 200 guests for conferences, weddings, and specialty events. Why not consider booking this Country Estate exclusively.

We look forward to welcoming you to Peppers Manor House!

Kellie Stapleton, Hotel Management

Hotel extras

Set on a Country Estate with Beautiful, Lush Green Gardens
Swimming Pool, Golf Course, Tennis Courts
Katers Restaurant is open for Breakfast, Lunch and Dinner
Devonshire Tea, High Tea and Picnic Hampers available
Perfect for Private Weddings, Events and Meetings. Exclusively book the entire Country Estate

Our accommodation(s)

Room

Highland Queen

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View

See availabilities

Room

Highland King

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Most of the accommodation: Balcony

See availabilities

Room

Garden Wing Deluxe

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

See availabilities

Room

Garden Suite

2 pers. max
42 m² / 452 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

See availabilities

Suite

Manor Queen

2 pers. max
22 m² / 236 sq ft

Bedding 1 x Queen size bed(s)
Views: Garden View

See availabilities

Suite

Elizabeth Broughton Suite

2 pers. max
80 m² / 861 sq ft

Bedding 1 x King size bed(s) and 1 x Single bed(s)
Views: Garden View

See availabilities

Suite

Highland Queen Family Room

Non contractual photo

4 pers. max
50 m² / 538 sq ft

Bedding 1 x Queen size bed(s) and 1 x King size bed(s)
Views: Garden View

See availabilities

Suite

Garden Wing Family Room

Non contractual photo

4 pers. max
60 m² / 645 sq ft

Bedding 2 x King size bed(s)
Views: Garden View

See availabilities

Hotel location

Peppers Manor House

Kater Road
2577 SUTTON FOREST
Australia

GPS:-34.57093, 150.34477

+61 2 4860 3111

+61 2 4868 3257

Hotel services

Check-in from 02:00 PM - Check out up to 10:00 AM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property

KATERS RESTAURANT

In Katers Restaurant you can expect to see the very best of local Artisan produce, cooked with respect, using techniques old and new, dishes that showcase elegance and sophistication, refinement and flavours of our region.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 337 m² / 3627 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 250

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 908 reviews

Kelly I. Couples - 7/29/2026 Confirmed reviews ALL

Hi team, Thank you for the experience. There was a lot we enjoyed about our stay: the room was warm and welcoming upon arrival, very spacious, and it was a nice bonus to have a heater in the bathroom. It was also quiet, with plenty of natural light. We especially appreciated the personal touch of the birthday card and complimentary drinks left on the table for us. I'm leaving this feedback private rather than posting it publicly, as I understand this is something you'd want to address internally, and I believe it's easily resolved. On the day of check-in, we were in our room between around 3:30–4pm when we heard a knock at the door. Before we could get there to answer it, a staff member had already let himself in. When he realised I was inside, he simply asked "is everything okay?" and left. I don't recall whether he mentioned his role. It didn't appear to be an emergency situation. As you can imagine, this caught us off guard, and it left my partner feeling a little disappointed in the moment. I understand these things can happen, and I think it's easily avoided with a gentle reminder to staff around room entry protocol -knocking, clearly announcing their role (e.g. "housekeeping"), and allowing a bit more time before entering, rather than opening the door within seconds of knocking. I hope this comes across as constructive rather than critical. As a business owner myself, I know how valuable feedback is for staff training and continuous improvement, and that's the spirit in which I'm sharing this.

Dear Kelly I., Thank you for taking the time to provide such thoughtful and constructive feedback following your recent stay at Peppers Manor House. We're pleased to hear that you enjoyed many aspects of your stay, including the warm and spacious room, the peaceful atmosphere, and the birthday card and complimentary drinks. It's also wonderful to know that our pre-arrival call and the comfort of your room contributed positively to your visit. However, we are truly sorry to learn about the room entry incident. We completely understand how unexpected and uncomfortable this must have been for you and your partner, and we sincerely apologise. Regardless of the circumstances, we recognise the importance of respecting our guests' privacy and ensuring the correct room entry procedures are always followed. Thank you for raising this with us privately and in such a constructive manner. As a fellow business owner, your perspective and understanding are especially appreciated. Please be assured that your feedback has been shared with our management team and will be used to reinforce our room entry protocols with all staff, including announcing themselves clearly, allowing guests adequate time to respond, and only entering a room when appropriate. Your feedback is invaluable in helping us improve, and we are grateful that you chose to bring this matter to our attention rather than simply leaving disappointed. We hope to have the opportunity to welcome you back and provide you with the seamless and comfortable experience you were expecting. Kind regards, Peppers Manor House Team

Joanna P. Business - 7/26/2026 Confirmed reviews ALL

Dear Joanna P., Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your overall experience with us. We truly value your patronage and we eagerly anticipate the opportunity to welcome you back in the future. Kind regards, Peppers Manor House Team

Bruce H. Couples - 7/25/2026 Confirmed reviews ALL

Dear Bruce H., Thank you for taking the time to share your lovely review. We're delighted to hear you enjoyed the peaceful atmosphere of Peppers Manor House and the charm of the Southern Highlands. It's wonderful to know that, even during your short stay, you were able to relax and appreciate the tranquil surroundings. We hope you'll have the opportunity to return for a longer visit and explore even more of what the region has to offer. We also appreciate your valuable feedback regarding the empty shower soap dispenser, the noisy bar fridge, and the WiFi speed. Please accept our apologies for these inconveniences. Your comments have been shared with our team so we can address these issues and continue improving the experience for our guests. Thank you once again for your kind words and constructive feedback. We look forward to welcoming you back for a longer and even more enjoyable stay in the future. Kind regards, Peppers Manor House Team

Linda P. Couples - 7/25/2026 Confirmed reviews ALL

Dear Linda P., Thank you for your fantastic review and for sharing your experience with us. We're thrilled to hear you had such an enjoyable stay and that you loved the character of our historic Manor House. It's wonderful to know you enjoyed your dinner, found our team welcoming, and embraced the warm Christmas in July atmosphere. We're especially pleased that the fireplace lounges made your stay even more relaxing. Thank you also for your helpful feedback regarding non-dairy milk options at breakfast and the in-room coffee facilities. We appreciate you taking the time to share these suggestions, and we'll certainly take them into consideration as we continue to improve our guest experience. It was a pleasure having you stay with us, and we can't wait to welcome you back for another relaxing getaway. Warm regards, Peppers Manor House Team

Annette C. Solo - 7/24/2026 Confirmed reviews ALL

Web-users rating

Other web-users rate our hotel

176 reviews 9.3/10 Location
567 reviews 6.1/10 Room
505 reviews 8.4/10 Service
23 reviews 1.6/10 WiFi
419 reviews 8.7/10 Amenities
335 reviews 7/10 Food
234 reviews 8.1/10 Vibe
224 reviews 7.9/10 Breakfast

51 reviews 9.3/10 Location
181 reviews 6.1/10 Room
164 reviews 8.5/10 Service
8 reviews 1.6/10 WiFi
130 reviews 8.6/10 Amenities
127 reviews 6.8/10 Food
80 reviews 8.1/10 Vibe
64 reviews 7.3/10 Breakfast

10 reviews 9.3/10 Location
49 reviews 5.9/10 Room
51 reviews 8.7/10 Service
32 reviews 8.7/10 Amenities
25 reviews 7.4/10 Food
20 reviews 7.6/10 Vibe
17 reviews 8.1/10 Breakfast
16 reviews 3.4/10 Cleanliness

6 reviews 9.4/10 Location
16 reviews 5.5/10 Room
15 reviews 8.6/10 Service
8 reviews 7.5/10 Vibe
8 reviews 7/10 Food
7 reviews 8.9/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Check-in at Peppers Manor House is from 02:00 PM, and check-out is up to 10:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Peppers Manor House regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.