Mercure Goulburn 4.5 stars

Customer review rating 4.5/5 2,488 reviews

ALLSAFE approved hotel

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How it works?
Mercure Goulburn
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+ 15 Services

Hotel extras

  • Adjacent to Goulburn's most recognisable monument - the Big Merino!

  • Free Wi-Fi throughout the Hotel and Parking just outside your room

  • Brand new Reception & Restaurant. Recent renovations throughout!

  • Great new Function & Conference Rooms

  • Just off the Hume Highway exit and minutes from Goulburn's CBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Goulburn

2 Lockyer Street
2580 goulburn
australia

Tel: +61248225445

Fax: (+61)2/48225440

Check-in from 14h00

Check out up to 10h00

  • COUNTRYLINK GREYHOUND :  SYDNEY-MELBOURNE GOULBURN

  • By plane

    CANBERRA INTL At 88km / 54 miles

  • By helicopter

    GOULBURN AIRPORT At 9km / 5 miles

  • By train

    GOULBURN RAIL At 3km / 1 miles

GPS :-34.773657, 149.691843

Our accommodation(s)

All rooms are newly refurbished with modern fittings such as large Smart TVs and complimentary high-speed WIFI, ensuring a memorable guest experience.

Our restaurants and bars

EDGE RESTAURANT

Type of cuisine: International

The Executive Chef at Edge Restaurant has crafted a menu of local and international favourites, with a preference for local producers ensuring a freshness and vitality to the dishes. Enjoy your meal in the stylish, yet relaxed, setting of Edge Restaurant.

EDGE BAR

Edge Bar offers a relaxed venue for evening beverages. Enjoy a pre-dinner drink from a delightful selection of wine, beer and spirits or join us for a night cap before retiring.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 190

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Goulburn

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,488 reviews

TripAdvisor Rating 4.5/5

951 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 4.5/5

Peter Couples - 18/09/2021 Confirmed reviews ALL

Very comfortable and pleasant

ok stay

Customer review rating 3.5/5

Luke Business - 07/09/2021 Confirmed reviews ALL

hotel was great/ comfortable, however, the 3:45am false fire alarm evacuation was not enjoyable

Good location

Customer review rating 4.5/5

Tony Business - 06/09/2021 Confirmed reviews ALL

Very comfortable rooms

Ideal stop-over close to Hume Motorway

Customer review rating 4.5/5

Tery Business - 06/09/2021 Confirmed reviews ALL

The Mercure Goulburn is one of my favourite places to stay when travelling between north coast NSW and Victoria.

Good stay

Customer review rating 4.5/5

Rochelle A. Couples - 28/08/2021 Confirmed reviews ALL

The most comfortable hotel bed I’ve ever slept in. Clean, modern (recently refurbed) and fantastic shower. Disappointed no microwave or toaster in room.

Overnight stop-over

TripAdvisor rating 5.0/5

Tery Y Business - 28/08/2021 TripAdvisor review

It is always a pleasure to stay at Mercure Goulburn. All of the staff are most welcoming and the rooms are very comfortable. Even with the current restrictions the service was excellent with my evening meal delivered to my room despite the weather conditions which were not the most comfortable on the night.

Handy Location

Customer review rating 4.5/5

Liam Business - 27/08/2021 Confirmed reviews ALL

Easy access and staff friendly and rooms well appoointed. Restaurant food good and easy to order

Extremely clean and comfortable.

Customer review rating 5.0/5

Ben Families - 24/08/2021 Confirmed reviews ALL

A Brief overnight stay on the way home - will stop again.

disappointed in old damaged furniture

Customer review rating 3.0/5

Deanne S. Couples - 18/08/2021 Confirmed reviews ALL

We arrived expecting a 4 star hotel - and were disappointed. couch ripped to shreds, no lock on bathroom window (just a dowel rod), food scraps under table, chairs not dusted or vacuumed during covid. Room 247.

Ok

Customer review rating 3.5/5

Lotus C. Solo - 17/08/2021 Confirmed reviews ALL

Staff very friendly and helpful. Room service good at time of COVID. Only shortcoming is placement of air-conditioner. It flows directly in direction of sleeping guest.

Dear Lotus c., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also appreciate your feedback regarding the air conditioner and will pass this onto the owners. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

Lovely decor, very friendly staff

Customer review rating 5.0/5

Julie L. Couples - 10/08/2021 Confirmed reviews ALL

Great having restaurant on site so you don't need to go out. Very nice food.

Dear Julie L., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback about our restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also notice you said you will be recommending us to your friends and colleagues - THANK YOU. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

A great nights rest

Customer review rating 5.0/5

Tery Business - 02/08/2021 Confirmed reviews ALL

Once again I enjoyed a very comfortable nights accommodation and a wonderful meal. All of the staff are most welcoming and efficient with their duties. I look forward to my next visit whenever that may be.

Dear Tery Y., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback about our restaurant. I will share your comments with our team, especially James and Cheryl. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also notice you said you will be recommending us to your friends and colleagues - THANK YOU. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

Stayed many times

Customer review rating 4.0/5

Kym’s R. Couples - 02/08/2021 Confirmed reviews ALL

As a diamond member I choose Accor. Front desk arrival did not acknowledge my continued membership, did not explain internet, only interested in my credit card details. The room was satisfactory however the lounge has seen better days and catches clothing as one sits down. Dinner and breakfast were excellent and service faultless. Overall we enjoyed the experience.

Dear Kym O., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive constructive feedback and I apologise for your check in experience and will follow this up with reception. I am pleased to read you enjoyed your evening meal and breakfast in the hotel restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are in the process of changing the couches in the rooms, but will be sure to pass your feedback onto the owners. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

Comfortable

Customer review rating 3.5/5

M.b. Couples - 02/08/2021 Confirmed reviews ALL

Convenient and comfortable for travellers.Very pleasant staff especially in dining room.

Dear Mary B., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially the restaurant staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also notice you said you will be recommending us to your friends and colleagues - THANK YOU. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

Great location for my work at Braidwood

Customer review rating 4.0/5

Peter B. Business - 31/07/2021 Confirmed reviews ALL

Very welcoming

Dear Peter B., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback and its good to hear the location works for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also notice you said you will be recommending us to your friends and colleagues - THANK YOU. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

Great option

Customer review rating 5.0/5

Lisa Solo - 26/07/2021 Confirmed reviews ALL

Great travelling stopover. Clean, comfortable and parking outside your door.

Dear Lisa L., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team and Cheryl who checks you in. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also notice you said you will be recommending us to your friends and colleagues - THANK YOU. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

comfortable stay

Customer review rating 5.0/5

Bruce Couples - 25/07/2021 Confirmed reviews ALL

Spacious room. Comfortable bed. Nice to have comfortable seating for two people (couch). Very good bathroom facilities.

Dear Jillian S., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback about the rooms at the hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also notice you said you will be recommending us to your friends and colleagues - THANK YOU. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

Easy access to my workplace for 3 weeks of training

Customer review rating 4.5/5

Cameron R. Business - 21/07/2021 Confirmed reviews ALL

My stay was organised by Katherine Peden (casual employee of Mercure). Katherine highly recommended the dining room and to my surprise the quality of food was of a high standard. Great room, delicious food, I would definitely stay again.

Dear Cameron R., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback and I will be sure to thank Katherine for recommending us. I will share your comments with our team and especially the restaurant staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also notice you said you will be recommending us to your friends and colleagues - THANK YOU. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kennedy General Manager

A pleasant surprise

TripAdvisor rating 5.0/5

sarahdublin71 19/07/2021 TripAdvisor review

We stayed one night at Mercure Goulburn and expected a clean warm room. It was recently renovated and more spacious than we expected. Bathroom was big and spacious. But the big surprise was the restaurant attached. The food was simply delicious and the menu was varied and adventurous. We had a delightful waiter called Janes who was very attentive but not invasive. We used our Accor card and the bill was almost embarrassing for such a delicious meal. It surpassed our expectations. We will return especially to dine.

Fantastic Country Hospitality, Fantastic Menu

TripAdvisor rating 5.0/5

jbooyens 20/04/2021 TripAdvisor review

Rooms, great and comfortable bed. Quiet convenient location. There were 2 stand out items at Mercure Goulburn. The first was Karen... I received a call late afternoon to confirm my arrival time. When I called back to mention that the time was slightly delayed Karen had no hesitation in pre-empting our need for dinner and the kitchen closing. Karen took our order over the phone for our Barramundi knowing that we would arrive just after the kitchen closed. When we arrived we were greeted by a cheerful Karen on reception and instructions to take a seat in the dining room. Coming in late I didn't have high expectations of the food... However... The Barramundi was sensational! Crispy skinned, juicy flesh and full of flavour. Served with butterflied prawns it was all presented as fantastic as it tasted. Breakfast in the morning was just as excellent and wonderfully presented. You know it must be good if the locals go there to dine. I can highly recommend staying at Mercure for the service and food alone.

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