Mercure Goulburn 4.5 stars

TripAdvisor rating 4.5/5 903 reviews
Mercure Goulburn
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Hotel extras

  • Adjacent to Goulburn's most recognisable monument - the Big Merino!

  • Free Wi-Fi throughout the Hotel and Parking just outside your room

  • Brand new Reception & Restaurant. Recent renovations throughout!

  • Great new Function & Conference Rooms

  • Just off the Hume Highway exit and minutes from Goulburn's CBD

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Goulburn

2 Lockyer Street
2580
goulburn
australia

Tel: +61248225445

Fax: (+61)2/48225440

Contact email

Check-in from 14h00

Check out up to 10h00

  • COUNTRYLINK GREYHOUND :   SYDNEY-MELBOURNE GOULBURN

  • By plane

    CANBERRA INTL At 88km / 54 miles

  • By helicopter

    GOULBURN AIRPORT At 9km / 5 miles

  • By train

    GOULBURN RAIL At 3km / 1 miles

GPS :-34.773657, 149.691843

Our accommodations

All rooms are newly refurbished with modern fittings such as large Smart TVs and complimentary high-speed WIFI, ensuring a memorable guest experience.

Superior 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Superior 1 Queen & 1 Single Bed

  • Max. number of persons: 3
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege King

  • Max. number of persons: 2
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Privilege King Spa

  • Max. number of persons: 2
  • Area: From 55
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

1 Bedroom Apartment with 1 Queen & 2 Single Beds

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Multimedia hub

Our restaurants and bars

EDGE RESTAURANT

Type of cuisine: International

The Executive Chef at Edge Restaurant has crafted a menu of local and international favourites, with a preference for local producers ensuring a freshness and vitality to the dishes. Enjoy your meal in the stylish, yet relaxed, setting of Edge Restaurant.

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EDGE BAR

Photo non contractuelle / Strictly non binding

Edge Bar offers a relaxed venue for evening beverages. Enjoy a pre-dinner drink from a delightful selection of wine, beer and spirits or join us for a night cap before retiring.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 190

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Mercure Goulburn

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,731 reviews

tripadvisor

TripAdvisor Rating 4.5/5

903 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Quiet, clean and modern

TripAdvisor rating 4.5/5

joannahenryks Couples - 10/01/2020 TripAdvisor review

Close to the highway but quiet. Rooms are well set out and staff at reception lovely and helpful. We stayed during the fires and although there was smoke outside, the room did not smell. House keeping staff were also very friendly and helpful.

Mecure Goulburn

TripAdvisor rating 4.5/5

igoch Family - 31/12/2019 TripAdvisor review

Very Disappointing. After Specifically selecting this site because of its offer of a restaurant, we arrive to be told it is closed. Also no tissues in the room. I am afraid never again for this hotel.

Return visit

TripAdvisor rating 4.5/5

Tery Y Business - 21/12/2019 TripAdvisor review

It is always a pleasure to stay at Mercure Goulburn. The Reception and Dining Room staff really make one feel welcome with their smiles and genuine greetings. The rooms are very comfortable and larger than the average Motel room.

Great service

TripAdvisor rating 4.5/5

Louise H Business - 14/12/2019 TripAdvisor review

Check in was quick and easy. Loved the upgrade and room was amazing. As always staff were friendly and efficient. Room clean and comfortable. Nice quiet room which I always appreciate. Didn’t try the restaurant.

Family Time

TripAdvisor rating 4.5/5

Patta25 Family - 12/12/2019 TripAdvisor review

Great Accommodation at very good rates. Will stay here again if we visit Goulburn. This was the 2nd time we stayed here and both experiences were very good. Service was great and the communication with the hotel reception was very helpful and very accommodating with a few minor changes we required. Very convenient location for our purposes.

No power at Goulburn Mercure

TripAdvisor rating 4.5/5

tunette Business - 12/12/2019 TripAdvisor review

I’ve asked for a refund. Couldn’t get night manager. Ended up walking around to front reception at 4 am. Nobody on duty?!?! No power, no phone charged, no TV, no alarm, no coffee. Very pissed off also people next door sat out the front smoking and smoke came straight into my room. Ban smoking in all public places. Mercure should have a designated smoke zone a minimum of 20 m from any room. Not near the rooms please.

Short stay on a roadtrip

TripAdvisor rating 4.5/5

Ben Y Family - 21/11/2019 TripAdvisor review

Check-in was great and informative as we arrived late. He advised us where we could get some dinner as the hotel restaurant was closed on a Sunday night. We knew this before we arrived. The shower was fantastic, the only downside was the amount if water that came from the shower into the bathroom. Some seals on the glass could fix this. The service at breakfast the next morning was great. We used our welcome drinks on a coffee at breakfast and that made the road trip off to a good start for the day

Overnight stay at Mecure Goulburn.

TripAdvisor rating 4.5/5

Merrilyn01 Family - 16/11/2019 TripAdvisor review

Our family did a road trip to Victoria via Goulburn and Albury in the October School Holidays. We had two overnight stays on our journey to and from Victoria. The Mecure Goulburn family apartments sleep 4. The apartments were well designed, clean and comfortable. Room service and the breakfast buffet were delicious. The staff were friendly and welcoming. We had two lovely overnight stays at Mecure Goulburn. Thank you.

Great Staff

TripAdvisor rating 4.5/5

Jenny S Couples - 03/11/2019 TripAdvisor review

Good clean motel, close to highway. Fair way from town centre. Great staff -especially Angus and James in the restaurant. They were both very friendly and personable -James at dinner and Angus at breakfast.

An excellent hotel to stay

TripAdvisor rating 4.5/5

Lorraine S Business - 27/10/2019 TripAdvisor review

This was our first stay at Mercure Goulburn. Staff were welcoming and friendly, room tidy and very clean. Dinner in the restaurant was excellent (on par with Mercure Port Macquarie!) and breakfast excellent also. We will definitely stay here if we need to be in Goulburn again. Highly recommended. Sleep was good, with no road noise. However, pillows a little too high.

Very peaceful and resting

Customer review rating 4.5/5

Darren M. Business - 17/10/2019 Confirmed reviews ALL

I always get a friendly welcome on arrival and the rooms are large and spacious

Dear Darren M., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I was very please that you always get a friendly warm welcome every time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Hart General Manager

Excellent

Customer review rating 4.5/5

Chad D. Business - 17/10/2019 Confirmed reviews ALL

Fantastic

Dear Me D., Thank you for the great review of our hotel and your 'Excellent' comment! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dianne Hart General Manager

welcomed, clean comfortable, good restaurant, nothing was a problem.

Customer review rating 4.5/5

Rev. P. O. Families - 17/10/2019 Confirmed reviews ALL

We felt at home, bed was comfortable, quiet staff very friendly and efficient.

Dear Philip O., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and that it felt like home and you enjoyed our very comfortable beds. We hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Hart General Manager

Comfortable stay. But had issues

Customer review rating 4.5/5

Tyrone Business - 17/10/2019 Confirmed reviews ALL

The experience was pleasant, staff where very friendly. Housekeeping and matenience requires some tendering.

Dear Tyrone T., Thank you for taking the time to tell us about your experience at the Mercure Goulburn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems in our Housekeeping and Maintenance departments. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Hart General Manager

Lovely staff, excellent accommodations and great food.

Customer review rating 4.5/5

Tracee Business - 17/10/2019 Confirmed reviews ALL

Staff are always very pleasant on arrival. The rooms are always clean, and the food is very tasty.

Dear Tracee S., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is great to hear that our staff are always pleasant and that the food is 'tasty'. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Hart General Manager

Excellent accommodation

Customer review rating 4.5/5

Wendy T. Couples - 16/10/2019 Confirmed reviews ALL

My husband and I recently stayed 2 nights while exploring the Goulburn region.Our room was modern and clean and we did not hear any traffic noise, even though we were not far from the highway. The big plus was the excellent restaurant. We had a delicious meal there on both nights.

Dear Wendy T., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I trust you enjoyed exploring the historical town of Goulburn and I am please to hear that our restaurant was a big hit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable, clean, quiet and private

Customer review rating 4.5/5

Joanna Couples - 16/10/2019 Confirmed reviews ALL

Great

Dear Joanna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dianne Hart General Manager

Excellent service

Customer review rating 4.5/5

Elissa Business - 16/10/2019 Confirmed reviews ALL

Great room, very comfortable, loved the large bathroom. Staff were really nice to deal with.

Dear Elissa S., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Hart General Manager

Me Warren B.

Customer review rating 4.5/5

Warren B. Friends - 14/10/2019 Confirmed reviews ALL

Good until an expensive of bottle shave was smashed before posting it back to me.

Dear Warren B., Thank you for taking the time to tell us about your experience at the Mercure Goulburn. I am sorry that your bottle of after shave was broken when you received it. The team here took great care to ensure that it was wrapped well in bubble wrap and it was not broken before sending it onto you, so we can only assume that it was broken in transit, At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem of sending guest forgotten items through the post, so as to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Comfortable room, friendly staff, what more does one need?

Customer review rating 4.5/5

Alan P. Solo - 14/10/2019 Confirmed reviews ALL

As above.

Dear Alan P., We very much appreciate your comments regarding your stay at the Mercure Goulburn. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience about the comfort and our wonderful friendly team, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dianne Hart Hotel Manager
Our most recent 20 reviews

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