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Novotel Wollongong Northbeach Hotel 4 stars

Customer review rating 4.4/5 17,041 reviews

ALLSAFE approved hotel

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Novotel Wollongong Northbeach
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+ 27 Services

Hotel extras

  • WiFi, cable TV, many rooms with balcony

  • Outdoor heated pool, fitness centre, sauna

  • A la carte, buffet dining, ocean-view terrace

  • Spacious lobby bar "North Bar", Pepe's on the Beach for beachfront snacks and cocktails.

  • Free bus outside for city shopping and dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (nearby)Paying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road
NORTH WOLLONGONG
2520 wollongong
australia

Tel: +61242243111

Fax: (+61)2/42243141

Check-in from 14h00

Check out up to 11h00

  • PREMIER BUS SERVICES :  SOUTH COAST CENTRAL STATION

  • By plane

    WOLLONGONG At 35km / 21.75 miles

  • By car

    F6 FREEWAY At 6km / 3.73 miles

  • By train

    COCKATOO RUN HERITAGE TRAIN At 14km / 8.7 miles

  • By train

    NORTH WOLLONGONG At 1.5km / 0.93 miles

  • By train

    WOLLONGONG STATION At 6km / 3.73 miles

GPS :-34.414486, 150.900293

Our accommodation(s)

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

City View Room 1 Queen Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

City View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed and Balcony

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room with Balcony - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Courtyard Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

PALISADE KITCHEN & BAR

Type of cuisine: International

The best quality local produce, prepared in the simplest way.

Cocktail menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPE'S ON THE BEACH

Non contractual photo

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NORTH BAR

Non contractual photo

North Bar is the new buzzword in Wollongong. Recently opened afte extensive refurbishments. Grab a booth or a seat by the fireplace. An extensive wine list, an innovative cocktail selection and delicious menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Adrift Pool Bar

Non contractual photo

Adrift Pool Bar is exclusive for inhouse guests and the general public for cabana hire and special events.

THE FRISKY FLAMINGO

Non contractual photo

Wollongong's first American-style, late-night sports lounge. Frisky's is the mastery of all things sport boasting the largest indoor media screen in the Southern Hemisphere, and American-style menu with a beachfront location.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 518

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

17,041 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,704 reviews

Customer review rating 1.5/5

Laila A. Business - 14/05/2021 Confirmed reviews ALL

The room had a very musty smell. Not sure if it was coming from the carpet or the vents. I woke up the next morning with a headache. Air quality extremely poor. Also the gym was shut for renovationsbut when I booked this was not specified on the website. I travel for business and will never stay at the Novotel Wollongong.

Dear LailaNaamah A., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Apologies that there was a musty smell in your room, this has been brought to the attention of our Housekeeping Manager to investigate and rectify to prevent future occurrence. Apologies that our gym upgrades had caused an inconvenience to your stay, please note that relevant information regarding this closure is stated on our direct website. Unfortunately as booking.com is a third party website, we cannot permit the information they provide of our property. As we had all of our other newly upgraded facilities available, I do hope that you were able to enjoy these added features. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Borg Guest Relations Executive

Beautiful views and great location

Customer review rating 4.5/5

Kaz Families - 14/05/2021 Confirmed reviews ALL

Lovely room and friendly staff!

Dear Karen H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Relaxing

Customer review rating 4.5/5

Anonymous Families - 14/05/2021 Confirmed reviews ALL

Quiet, food very nice, staff nice, accom also very nice.

Dear Lynette C., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great location. Relaxing environment insude

Customer review rating 5.0/5

Alex M. Solo - 14/05/2021 Confirmed reviews ALL

Great. Very relaxing glad I stayed.

Dear Alex M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Excellent Hotel, Great Views, Fantastic Location.

Customer review rating 5.0/5

Warren D. Couples - 14/05/2021 Confirmed reviews ALL

We stayed in room 822, we love it, this not being our first time staying in this room. We loved the view so much we decided to extend our stay.

Dear Warren D., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

I prefer to stay at novotel everytime i come to wollongong for work

Customer review rating 5.0/5

J. ,. S. Business - 13/05/2021 Confirmed reviews ALL

Your staff are really welcoming and friendly . This is my second stay at novotel . Overall expereince was really positive . Very friendly and careing staff . Great ambience and close to the beach location . Not too faar from where i do locum work . So ideal location to stay for me . Plus i used the emergency workers discounted prize which is really great . Keep up the good work . Thank you

Dear s. J., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Very relaxing stay in your hotel.

Customer review rating 5.0/5

Mrs N. F. Families - 12/05/2021 Confirmed reviews ALL

The staff was extremely courteous. The room was very comfortable. Very clean and well presented. The food at the restaurant was great. Good customer service. I will come again.

Dear Neomi F., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

concierge staff unprofessional

Customer review rating 0.5/5

Luca Friends - 11/05/2021 Confirmed reviews ALL

After having a problem with the incorrect heights in the underground car park, my boyfriend talked to one of the staff (older man) and told him about the incident which occurred as we were leaving to drop a friend home, to leave the main exit we needed to do a two point turn to turn within the boundaries as we were in a ford ranger (big ute) and scraped the top of the roof rack on the concrete slab roof which was lower than the other side, shifting the rack and denting the car. we understood that we entered at our own risk and you would not be liable for any damage, however, when my boyfriend took your employee to show him where it happened, he responded to say we should've used the other exit. We had never stayed at your hotel, we never knew there was another exit and assumed if we came in that way, we would leave that way. He then became triggered and walked away. I asked your other younger blond hair employee for other options to park as we were not going down to the underground one after and he was very polite and understanding, until the older man walked up and told the younger guy to leave us alone. Leaving us extremely disappointed and unsatisfied with our stay. he would not assist us by offering a spanner to remove the damage to the car. he simply walked off, leaving us stranded. This behaviour is extremely unwelcoming and unprofessional. I have spoken to friends who were going to stay at your hotel and have informed them with the behaviour that was shown. I would not stay at the novotel again.

Dear Luca B., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Northbeach, providing exceptional customer service is very important to us. So it is very disappointing to hear that you experienced this service whilst requesting assistance. I have brought this feedback to light with our Front Office Manager who is investigating with her team and implementing appropriate measures to ensure that this does not occur again and that all service standards are being met. We this feedback, it allows us to make appropriate changes within our property to better improve our guest services and guest experience. I do hope that we can regain your trust and that you will give us the opportunity to better serve you in the near future. If you would like to discuss this further please do not hesitate to contact me on 42…. Best Regards, Vanessa Borg Guest Relations Executive

Awesome

Customer review rating 4.5/5

Fran Solo - 11/05/2021 Confirmed reviews ALL

Great location.

Dear Francisca C., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Overpriced

Customer review rating 3.0/5

Etienne Couples - 11/05/2021 Confirmed reviews ALL

The room itself was nice, The bed felt old and far too soft. The exterior and hallways of the hotel have a very dated look. In all I felt the hotel was overpriced.

Dear Etienne S., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Borg Guest Relations Executive
Customer review rating 2.0/5

Denise Couples - 11/05/2021 Confirmed reviews ALL

We loved the room it was clean and comfortable. We were unable to sleep all night because of cars hooning around the noise was dreadful. A Police car with sirens blasting finally came at 3AM which gave us peace for about an hour but there was still one car hooning around until after 4AM. We ended up having a nap around 1pm on the Sunday and decided we would not stay on Sunday night as arranged as we wanted a good night sleep. So we went home around 6pm. The reception staff should of called the police at Midnight to stop the cars racing the streets!

Dear Denise W., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please note that our team are aware of these disturbances throughout the night and implement appropriate action to provide minimal disruption to our guest. As you can imagine this is an occurrence that our property cannot prevent. We can advise the police although being a Saturday night this may not be on a high priority list due to emergencies that may be occurring. At Novotel Northbeach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Vanessa Borg Guest Relations Executive

Loved the Room

Customer review rating 4.0/5

Col B. Families - 11/05/2021 Confirmed reviews ALL

Overall a nice experience to celebrate a local stay for Mothers Day

Dear Colin B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Please note that your Gold Membership is indeed valid at our Palisade Kitchen and Bar. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Well located

Customer review rating 3.5/5

Alison T. Families - 11/05/2021 Confirmed reviews ALL

Well located. Unfortunately the pricing of the rooms when you go to book is ever-changing so when I booked it was expensive and a few days later the price dropped then after that it was expensive again. Bathroom had mould all over the ceiling as the ventilation in the bathroom doesn't work. Beds were comfortable and rooms were clean.

Dear Alison T., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Our rates are strategically set taking into account many factors, hence why it is always fluctuating. This is very common for most hotels. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. With this feedback we can make positive changes to better enhance our guest services and guest experience. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Perfect Party to celebrate our Covid Ceremony

Customer review rating 5.0/5

Elise T. Couples - 11/05/2021 Confirmed reviews ALL

My husband and I officially married each other in the height of covid but still wanted to celebrate our marriage with family and friends. I have previously attended a wedding at the Novotel on the Deck and knew this would be a beautiful location to host our party of 100 people. I spoke with the Wedding Coordinator, Amanda Floro and she was so accomodating and willing to take on the ideas and needs of our ideal wedding party. Amanda was incredibly organised, professional and warm in our communication and it really was a pleasure to work with her in the organisation of our party and to work with her on our second 'big day.'

Dear Mitchell & Elise K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. Congratulations on getting married, what a beautiful celebration of love. We are so proud of the level of love, care and professionalism Amanda takes for each and every wedding held hear at Novotel Northbeach., and I am so pleased to hear that this was experienced for your special occasion. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with Amanda and our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Well located. Fabulous view from room.

Customer review rating 4.0/5

Anonymous Business - 10/05/2021 Confirmed reviews ALL

The only thing that needs attention is the breakfast. I thought was truly awful. Not much to choose from, very unhealthy and the powdered scrambled eggs woeful. Otherwise everything else good. Thank you

Dear Julie D., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. I have brought this feedback to light with our Restaurant and Kitchen Management team who are investigating and implementing measures to prevent future occurrence. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Relaxed stay

Customer review rating 4.5/5

Des Business - 10/05/2021 Confirmed reviews ALL

Very comfortable and convenient

Dear Desmond W., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great view from room, clean and tidy, good breakfast

Customer review rating 4.0/5

Catriona H. Business - 10/05/2021 Confirmed reviews ALL

Was at work conference, very enjoyable

Dear Catriona H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Well located.

Customer review rating 4.0/5

David E. Business - 10/05/2021 Confirmed reviews ALL

Everything was there to make it a good stay. Clean and tidy. However was there for a conference and found the bar staff under resourced at the peak times.

Dear David E., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you for bringing the bar staff to my attention. With this feedback we can make positive changes within this area to better improve our guest services and guest experience. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

nice stay...

TripAdvisor rating 5.0/5

denz_d01 17/04/2021 TripAdvisor review

the hotel location is good, just next to north beach. hotel staff offered great service, they're very accommodating. some works or renovations were going on at level 3, but minimal noise and still very clean...

Hi denz_d01, Thank you for providing you feedback on you recent experience with us. It is so wonderful to hear that you enjoyed your stay with us. At this stage we are currently awaiting the completion of our fitness center which is due to be finished real soon. I do hope that we have the opportunity to welcome you back to experience this. Kind Regards, Vanessa Borg Guest Relations Executive

Senior Traveller

TripAdvisor rating 4.0/5

987carolynj 13/04/2021 TripAdvisor review

The hotel is much improved after the recent reservations. As a gold ALL member I was upgraded to an ocean view room on the top floor. The room was a good size with a king bed and lounge. The reception staff were all very pleasant. The location of the hotel is very good particularly as Wollongong has the city loop bus service that stops at the front of the hotel. The only criticism being the carpet in the hall is quite stained and the elevators had an issue but they are about to be upgraded which should decidedly improve their performance.

Hi 987carolynj, Thanks so much for your feedback and 4 star rating. I am pleased to hear that you enjoyed your stay with us as well as our newly upgraded facilities. How great is our location! We are very lucky to be situated in such a fantastic area. Thank you for raising your concerns, we are currently implementing measures to rectify these issues. I look forward to having the opportunity to accommodate you again in the future. Best Regards, Vanessa Borg Guest Relations Executive

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