Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 3,189 reviews

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Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

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Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,189 reviews

TripAdvisor Rating  4.0/5  2,829 reviews

Tired and in need of repairs

TripAdvisor rating 2.0/5

431frequenttraveller Couples - TripAdvisor review

Novotel north beach you would expect at least a four star hotel but like most Novotel these are looking tired and in need of Reno’s. the dinner was exceptional very impressed but the breakfast was embarrassing - and have had better at 2 star B&Bs… suggest you go next door to the cafe for breakfast like most that stay there do…

Dear 43frequenttraveller, Thank you for sharing your experience following your stay with us at Novotel Northbeach Wollongong. While we are delighted to hear that you enjoyed the exceptional dinner, we are saddened that breakfast did not meet your expectations. We take pride in offering a quality dining experience, and I’ve shared your feedback with our culinary team. Your comments about the condition of the property are also noted. We strive to deliver consistent excellence, and I regret that your visit didn’t reflect this fully. I hope you will give us another opportunity to provide you with the quality and service we aim for. Your satisfaction means a great deal to us, and we hope to have the chance to make your next visit to Novotel Wollongong seamless and enjoyable. Please don’t hesitate to contact us directly at guestrelations@novotelnorthbeach.com.au for any assistance or special requests before your arrival. Sincerely, Novotel Team.

Good position great service

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Staff were very friendly and helpful

Dear Colin M., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 90% rating! We are thrilled to hear you enjoyed our convenient location and the great service provided by our friendly and helpful team. We are saddened to learn that accessing the internet wasn’t as seamless as it should have been. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon to Novotel Northbeach Wollongong for another enjoyable stay! Sincerely, Anna Guest Relations Executive

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Easy access and good range of facilities

Dear Tracey J., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We’re delighted to hear that you had a good stay and appreciated the easy access and variety of facilities we offer. Your satisfaction means a lot to us, and we look forward to welcoming you back to Novotel Northbeach Wollongong for another enjoyable experience in the future. Sincerely, Anna Guest Relations Executive

Great location, terrific staff, comfy bed

Customer review rating 5.0/5

Greg Business - Confirmed reviews ALL

Two nights, very comfortable and pleasant stay. Staff were very helpful and respectful. Room was a good size, very comfortable bed and seating, good desk and work space.

Dear Greg L., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. We’re thrilled to hear that you enjoyed our great location, found the bed and room setup comfortable, and appreciated the helpfulness and respectfulness of our staff. It’s especially heartwarming to know that our front desk Staff member (on 25-27th November) made a positive impression on your stay. We’ll be sure to pass along your compliments to her—she’ll be delighted to hear them I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon to Novotel Northbeach Wollongong for another pleasant and comfortable stay. Sincerely, Anna Guest Relations Executive

Great stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

We held a conference over 2 days. Facilities and staff were great as was the food for our gala dinner. Only downside was the red carpet which we aid to hire, a lot of people commented that they thought it was not worth what we paid for.

Dear Jeff J., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. Thank you for choosing Novotel Northbeach Wollongong to host your two-day conference. We are delighted to hear that the facilities, staff, and the food for your gala dinner met your expectations—it’s wonderful to know you had a great stay and event. We regret that the red carpet didn’t meet the value expectations for you and your guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure of hosting your events again or to welcome you back as a leisure guest in the near future at Novotel Northbeach Wollongong. Sincerely, Anna Guest Relations Executive

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Other web-users rate our hotel

  • 1,195 reviews 8.7/10 Location
  • 2,035 reviews 7.4/10 Room
  • 1,530 reviews 8.1/10 Service
  • 117 reviews 4.5/10 WiFi
  • 916 reviews 5.7/10 Comfort
  • 608 reviews 6.7/10 Cleanliness
  • 446 reviews 4.4/10 Value
  • 387 reviews 7.2/10 Breakfast

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