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Novotel Wollongong Northbeach Hotel 4 stars

Customer review rating 4.4/5 17,340 reviews

ALLSAFE approved hotel

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Novotel Wollongong Northbeach
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+ 16 Services

Hotel extras

  • WiFi, cable TV, many rooms with balcony

  • Outdoor heated pool, fitness centre, sauna

  • A la carte, buffet dining, ocean-view terrace

  • Spacious lobby bar "North Bar", Pepe's on the Beach for beachfront snacks and cocktails.

  • Free bus outside for city shopping and dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (nearby) Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 4 Bar(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road
NORTH WOLLONGONG
2520 wollongong
australia

Tel: +61242243111

Fax: (+61)2/42243141

Check-in from 14h00

Check out up to 11h00

  • PREMIER BUS SERVICES :  SOUTH COAST CENTRAL STATION

  • By plane

    WOLLONGONG At 35km / 21.75 miles

  • By car

    F6 FREEWAY At 6km / 3.73 miles

  • By train

    COCKATOO RUN HERITAGE TRAIN At 14km / 8.7 miles

  • By train

    NORTH WOLLONGONG At 1.5km / 0.93 miles

  • By train

    WOLLONGONG STATION At 6km / 3.73 miles

GPS :-34.414486, 150.900293

Our accommodation(s)

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

Our restaurants and bars

PALISADE KITCHEN & BAR

Type of cuisine: International

The best quality local produce, prepared in the simplest way.

Menu (PDF) Cocktail menu (PDF)
  • Monday -
  • Tuesday -
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  • Sunday -

THE FRISKY FLAMINGO

Wollongong's first American-style, late-night sports lounge. Frisky's is the mastery of all things sport boasting the largest indoor media screen in the Southern Hemisphere, and American-style menu with a beachfront location.

Non contractual photo

Adrift Pool Bar

Pool bar

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  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

NORTH BAR

North Bar is the new buzzword in Wollongong. Recently opened afte extensive refurbishments. Grab a booth or a seat by the fireplace. An extensive wine list, an innovative cocktail selection and delicious menu.

Non contractual photo

  • Monday
  • Tuesday
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  • Saturday
  • Sunday

PEPE'S ON THE BEACH

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Non contractual photo

  • Monday -
  • Tuesday -
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  • Saturday -
  • Sunday -

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 518

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

17,340 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,709 reviews

Extremely good stay

Customer review rating 5.0/5

Farrukh K. Business - 12/07/2021 Confirmed reviews ALL

It was one of the best experience I had in Novotels

Dear Farrukh K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Comfy stay

Customer review rating 3.5/5

Grant M. Friends - 05/07/2021 Confirmed reviews ALL

On check in I had to remind the staff member that I was a gold member. He had no idea what benefits came with that level of status. I prompted him about a possible room upgrade. He then looked it up and gave me a room upgrade on one of my booked rooms. This was appreciated. I think the staff should definitely know all about the Accor benefit program when working at check in. Also when waiting for a lift on the ninth floor with another group of hotel guests to go down to the ground floor the hotel cleaners actually pressed the up button on the lift and apologised while getting into the lift before the hotel guests. It was nice to apologise but they should not have pressed the button nor got into the lift in the first place. Another small complaint, I received complimentary drink vouchers after checking in. The following morning I phoned reception and asked if I could get a couple of coffees sent to our room. I was told that the drink vouchers could not be used for room service. I find this a ridiculous policy. Any quality hotel would honour redeeming a drink voucher they supplied the same way a purchased drink could be used. All these things are simply fixed and would go a long way in improving your guests hotel experience. Thanks

Dear Grant M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Our staff member who had checked you in is our newest front office employee, I host training programs for our membership every few months for our front office team, unfortunately with COVID, this training has been delayed. I do apologise for this causing an inconvenience. I do thank you for bringing this to my attention, with this feedback we can make appropriate changes within our property to better enhance our guest services and guest experience. Thank you again for sharing your experience and we hope to welcome you back to Novotel Northbeach in the near future. Best Regards, Vanessa Borg Guest Relations Executive

well located

Customer review rating 4.5/5

Lyn F. Couples - 02/07/2021 Confirmed reviews ALL

Stayed 2 nights, staff at reception very helpful and professional, courteous. Excellent location with a large choice of dining.

Dear Lyn F., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive
Customer review rating 4.0/5

Bruce Couples - 02/07/2021 Confirmed reviews ALL

Excellent degustation experience.

Dear Bruce L., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

great

Customer review rating 4.5/5

Nady Business - 02/07/2021 Confirmed reviews ALL

Had to check out early, staff was very helpful.

Dear Nadine O., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive
Customer review rating 4.0/5

Anonymous Couples - 01/07/2021 Confirmed reviews ALL

Note that maintenance on room needed. Door of fridge cabinet needs hinge fixed and one bed lamp not working.

Dear Vicki O., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good stay

Customer review rating 4.5/5

Anonymous Couples - 30/06/2021 Confirmed reviews ALL

Friendly staff, excellent dine in experience and relaxing water view

Dear Josephine P., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Well located and great stay

Customer review rating 4.0/5

P. R. Couples - 29/06/2021 Confirmed reviews ALL

Had a great experience with our stay

Dear Patricia R., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great stay

Customer review rating 4.5/5

Ricky H. Business - 29/06/2021 Confirmed reviews ALL

Great location Great room service menu Friendly staff Comfortable bed Would have been nice to be offered complimentary drink or upgrade for being valued customer

Dear Ricky H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Within your silver membership, you receive two drink vouchers at the time of check-in to thank you for your loyalty. I do apologise if this was missed at the time of your last stay with us. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good stay

Customer review rating 3.5/5

Robert R. Couples - 28/06/2021 Confirmed reviews ALL

Overall it was good. Bar snacks/food at the bar would be good. Pepes was fine for later food but it was noisy.

Dear Robert R., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

A pleasant stay but!

Customer review rating 4.0/5

Terri52 Couples - 28/06/2021 Confirmed reviews ALL

We have stayed at the Novotel Northbeach several times and upon hearing that the renovations were completed thought we would enjoy a couple of days break. Our room was great, as always, clean and modern. I wish other guests wouldn’t feed the birds as every time I went out to the balcony I was joined by 6 or more cockatoos who were obviously used to being fed there. They left a mess over the railing, outdoor furniture and ground. By the third day the balcony area became too dirty to sit and enjoy the sun. It hadn’t been cleaned during our stay. I’ve come not to expect too much from hotel restaurants but thought I give the renamed restaurant a chance. It was a disappointment. The meals were bland and overly expensive, $36 for fish and chips with dry salad! The other issue was with the entry cards. They expired after the first day which meant going back down to reception. It was “suggested” to me that I had placed them too close to my mobile but that was not the case. Overall, it was a pleasant couple of days and I will return but go to the nearby restaurants outside of hotel.

Dear Therese W., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. I do thank you for bringing this to my attention. With this feedback we can make positive changes within our property to better enhance our guest services and guest experience. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good stay

Customer review rating 4.5/5

Scott W. Couples - 28/06/2021 Confirmed reviews ALL

Pleasant helpful staff, especially bar staff. Breakfast was enjoyable too. Thank you.

Dear Scott W., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great stay with 6 course wine and meal event night at Novotel Northbeach Wollongong.

Customer review rating 4.5/5

Kathleen H. Couples - 28/06/2021 Confirmed reviews ALL

We accepted a members invitation to a special dinning event at Palisade Kitchen and Bar, so to make the most of our stay in Wollongong we opted to take advantage of an Escape Package Deal for two nights accommodation with the Novotel as well. We have found the Escape Packages offered by ALL are a great way to experience holiday highlights with short stays.

Dear Kathleen H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great location and facilities for the current situation.

Customer review rating 4.5/5

Denis P. Couples - 28/06/2021 Confirmed reviews ALL

We had room 822 which was fantastic being beachfront and facing south. Great bed and facilities.

Dear Denis P., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

GREAT STAY - GREAT LOCATION

Customer review rating 5.0/5

Catherine B. Families - 28/06/2021 Confirmed reviews ALL

From the booking through to arrival, stay, and check out -- the whole experience was just perfect. I had hoped that we chosen the right hotel for my mum to enjoy views of the beach and that she would have a delightful break. Novotel North Wollongong delivered on everything if not more - thank you :)

Dear Catherine B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

nice stay...

TripAdvisor rating 5.0/5

denz_d01 17/04/2021 TripAdvisor review

the hotel location is good, just next to north beach. hotel staff offered great service, they're very accommodating. some works or renovations were going on at level 3, but minimal noise and still very clean...

Hi denz_d01, Thank you for providing you feedback on you recent experience with us. It is so wonderful to hear that you enjoyed your stay with us. At this stage we are currently awaiting the completion of our fitness center which is due to be finished real soon. I do hope that we have the opportunity to welcome you back to experience this. Kind Regards, Vanessa Borg Guest Relations Executive

Senior Traveller

TripAdvisor rating 4.0/5

987carolynj 13/04/2021 TripAdvisor review

The hotel is much improved after the recent reservations. As a gold ALL member I was upgraded to an ocean view room on the top floor. The room was a good size with a king bed and lounge. The reception staff were all very pleasant. The location of the hotel is very good particularly as Wollongong has the city loop bus service that stops at the front of the hotel. The only criticism being the carpet in the hall is quite stained and the elevators had an issue but they are about to be upgraded which should decidedly improve their performance.

Hi 987carolynj, Thanks so much for your feedback and 4 star rating. I am pleased to hear that you enjoyed your stay with us as well as our newly upgraded facilities. How great is our location! We are very lucky to be situated in such a fantastic area. Thank you for raising your concerns, we are currently implementing measures to rectify these issues. I look forward to having the opportunity to accommodate you again in the future. Best Regards, Vanessa Borg Guest Relations Executive

Northbeach Wollongong

TripAdvisor rating 4.0/5

Paulette M 11/04/2021 TripAdvisor review

Very peasant stay in a great location, handy to parks, beach, walks and cafes. Parking easy underneath but watch height limitations in some sections, cost of $25/night. Clean and friendly. Great views to the beach/ocean.

Hi Paulette M, Thank you for your feedback and kind words. It is fantastic to hear that you had such a great and memorable stay with us. I look forward to accommodating you when you return to Wollongong again in the near future. Kind Regards, Vanessa Borg Guest Relations Executive

A truly delightful excerience

TripAdvisor rating 5.0/5

orien2006 05/04/2021 TripAdvisor review

This hotel is a gem and is undergoing major renovations. As a Diamond member, I was really impressed with the way they acknowledged my status (unlike another recent stay in a Novotel Hotel in Adelaide). My upgrade was amazing overlooking the beach, the welcome gifts were beyond what most hotels provide and very impressive. I was very pleasantly surprised and the recently refurbished restaurant and the breakfast food and beverage options were outstanding For those who maybe aren't All reward program members, this hotel should still be a must on your list for a future holiday. Its well positioned, great parking, updated rooms and amenities and fairly priced. Many thanks to the hotel staff who were all very friendly and helpful. A special thanks to the restaurant staff for a truly great breakfast experience

Hi orien2006, Thank you for taking the time to provide your feedback on your recent stay with us. Firstly, Id like to thank you for your membership loyalty to Accor. I am pleased to hear that you enjoyed your Diamond recognition, as well as our breathtaking ocean views. At Novotel Northbeach, we are very proud of our newly refurbished outlets with in our property, so it is fantastic to hear that this was something that you very much enjoyed. I thank you kindly for your genuine and lovely comments. I will be sure to pass this feedback on to our relevant teams as an encouragement to continuously improve the quality of our guest journey. I look forward to accommodating you again in the near future. Best Regards, Vanessa Borg Guest Relations Executive

Wollongong

TripAdvisor rating 5.0/5

239traveller 04/04/2021 TripAdvisor review

Avery pleasant stay with a great upgrade. Fantastic view from our 10th floor. All staff were very polite and helpful. ate at the restaurant and really enjoyed both dinner and breakfast.great location across from the beach.

Hi There 239traveller, We appreciate your feedback and 5 star rating. It is phenomenal to hear that you had such a wonderful stay with us. How breathtaking are our ocean views, they definitely make you never want to check-out! At Novotel Northbeach, providing exceptional customer service is very important to us, so I am very pleased to hear that this was experienced during your stay. I look forward to accommodating you again in the near future. Best Regards, Vanessa Borg Guest Relations Executive

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