Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 1,363 reviews

2-14 Cliff Road, NORTH WOLLONGONG, 2520 WOLLONGONG, Australia

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

ALLSAFE approved hotel

Our accommodation(s)

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2520 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Telephone
Fax +61 2 4224 3141

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,363 reviews

TripAdvisor Rating  4.0/5  2,796 reviews

Customer review rating 5.0/5

Susan O. Business - Confirmed reviews ALL

Staff on reception pleasant and helpful. Staff in restaurant exceptional and also at the bar - thank you

Dear Susan O., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always such a pleasure to receive positive feedback, particularly on our customer service, and from our valued members. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Lucy Lyall Guest Experience Manager

Normally a great stay, a few things missed.

Customer review rating 3.0/5

S W. Business - Confirmed reviews ALL

When I got to the room, there was no hand soap. When I went to shower there were no items left in the room (body wash, shampoo etc). When I called reception they were great, fixed it ASAP and apologetic. Side order of fruit, most was great but the honeydew melon which made up the majority of the order was not ripe, it was so hard it wasn't edible. Had to order Wifi even though I'm an Accor member and then remember to remove it from my bill later.

Dear Sharri W., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are deeply disappointed to hear that your experience did not meet your expectations; please allow us to express our sincere apologies. At Novotel, we strive to provide a superior service experience for every customer, especially our valued return members; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems with each department and prevent future occurrence. We appreciate your sharing your concerns, and we hope to have the opportunity to welcome you back in the near future to deliver our usual high standards of service that you have come to know and expect from Novotel Northbeach. Please do not hesitate to reach out to our Guest Relations team for future stays and we will personally ensure all requirements are met. Sincerely, Lucy Lyall Guest Experience Manager

Best Mother's Day ever💓

TripAdvisor rating 5.0/5

rhondalee1957 Families - TripAdvisor review

We just dropped in no booking & looking for somewhere to have breakfast.4 adults & two little ones. Luckily it was the Mother's Day breakfast and there was available seating. Shouted by my daughter Tara we took up our seats after picking up our orange juice and sparkling. Well, definitely not disappointed with the selection of food and staff were amazing. Hot & cold beautifully presented and well worth the money. It definitely was a memorable morning, thanks to the staff & chefs of the Novatel Woolongong

Dear rhondalee1957, Happy (belated) Mother's Day! It is so very heartwarming to hear that you and your family celebrated your "best Mother's Day ever" here with us at Novotel Wollongong Northbeach! How lovely that your daughter Tara shouted you on this special and memorable occasion! It is always a pleasure to receive positive feedback. I will share your comments with our team, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back again soon, and hope your next visit will be as pleasant as the previous one. Kind regards, Nadine

Good Stay

Customer review rating 5.0/5

Laszlo S. Business - Confirmed reviews ALL

I had an extremely enjoyable overnight stay at the Novotel Northbeach hotel in Wollongong, the Staff were extremely friendly and professional- a big shout out to Alex on the front desk, Miguel at the North Bar and both Eloise and Harrison in the Palisade restaurant

Dear Laszlo S., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive such positive feedback! I will certainly share your comments with our team, and pass your kind words onto Alex, Miguel, Eloise and Harry, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Lucy Lyall Guest Experience Manager

wery beautiful place to stay,excellent service we will come back.

Customer review rating 5.0/5

A.a. Families - Confirmed reviews ALL

It was very nice to stay in Wollongong NOVOTEL fistly;cheking in very smooth at resepsion MUSA was very helpful and very kind.It was my vife's birthday We had dinner at restaurant 8 adult 4 children restaurant staff Looked after as very well foods very nice overall we had wonderful time Tank you Novotell wollongong.

Dear Ramazan A., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always such a pleasure to receive positive feedback. I will certainly share your comments with our team, and pass your kind words onto Musa, as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one! Sincerely, Lucy Lyall Guest Experience Manager

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