Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 3,635 reviews

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Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

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Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,635 reviews

Customer review rating 1.5/5

Michael W. Business - Confirmed reviews ALL

Shit House, Cold, Front desk was rude, aircon didnt work

Dear Mr W., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. We are sorry to learn that your stay was such a disappointing experience. We apologise for the issues you encountered and the service you received from our front desk team. Providing a comfortable stay and friendly, professional service are fundamental expectations, and we regret that we fell short during your visit. Please be assured that your comments have been taken seriously and will be discussed with our management and operational teams to address these concerns and help prevent similar experiences for future guests. While we understand that this stay did not meet your expectations, we would welcome the opportunity to restore your confidence in us should you choose to stay at Novotel Wollongong again in the future. Kind Regards, Novotel Team

Customer review rating 4.5/5

Tim C. Business - Confirmed reviews ALL

I had a wonderful stay. Its a beautiful hotel

Dear Tim, We very much appreciate your comments and 90% rating following your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit to Novotel Wollongong will be as pleasant as the previous one. Kind Regards, Novotel Team

Customer review rating 4.5/5

Laura D. Families - Confirmed reviews ALL

Great spot by the beach, we had some ocean views from our room. Clean and the staff were all lovely and very helpful. Beds very soft and saggy is my only complaint

Customer review rating 5.0/5

Pamela B. Couples - Confirmed reviews ALL

Very happy from start to finish with service and quality of room and amenities. Will keep coming back.

Dear Pamela, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and your 100% rating. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Guest Relations

Customer review rating 3.5/5

Anthony K. Couples - Confirmed reviews ALL

good spot to enjoy a wedding anniversary trip

Dear Anthony, We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach and again congratulations on your wedding anniversary. We are saddened to hear about the sofa and that our maintenance team did not visit your room as requested. We will share this feedback, in future please see our Front Desk team so we can rectify the issue immediately. Wi-fi is complimentary for all our guests, again sorry this was not communicated to you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Guest Relations

Other web-users rate our hotel

  • 1,352 reviews 8.8/10 Location
  • 2,293 reviews 7/10 Room
  • 1,715 reviews 8.1/10 Service
  • 155 reviews 3.3/10 WiFi
  • 1,001 reviews 5.6/10 Comfort
  • 761 reviews 5.8/10 Cleanliness
  • 500 reviews 3.9/10 Value
  • 453 reviews 7.1/10 Breakfast

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