Novotel Wollongong Northbeach Hotel 4 stars

Customer review rating 4.4/5 16,296 reviews

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Novotel Wollongong Northbeach
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+ 27 Services

Hotel extras

  • WiFi, cable TV, many rooms with balcony

  • Outdoor heated pool, fitness centre, sauna

  • A la carte, buffet dining, ocean-view terrace

  • Spacious Lobby Bar, Pepe's beachfront snacks

  • Free bus outside for city shopping and dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)Paying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road
NORTH WOLLONGONG
2520 wollongong
australia

Tel: +61242243111

Fax: (+61)2/42243141

Check-in from 14h00

Check out up to 11h00

  • PREMIER BUS SERVICES :  SOUTH COAST CENTRAL STATION

  • By plane

    WOLLONGONG At 35km / 21.75 miles

  • By car

    F6 FREEWAY At 6km / 3.73 miles

  • By train

    COCKATOO RUN HERITAGE TRAIN At 14km / 8.7 miles

  • By train

    NORTH WOLLONGONG At 1.5km / 0.93 miles

  • By train

    WOLLONGONG STATION At 6km / 3.73 miles

GPS :-34.414486, 150.900293

Our accommodation(s)

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

City View Room 1 Queen Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

City View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed and Balcony

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room with Balcony - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Courtyard Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Courtyard View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

PALISADE KITCHEN & BAR

Type of cuisine: International

The best quality local produce, prepared in the simplest way.

Cocktail menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

A relaxed atmosphere perfect for any occasion. Offering an extensive beverage menu, cocktails, coffee and cake. Table service is offered. Live entertainment is provided on Friday and Saturday nights only.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPE'S ON THE BEACH

Non contractual photo

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Adrift

Non contractual photo

Pool bar

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 518

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

16,296 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,676 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

No need to travel Interstate or International for a great Holiday location.

TripAdvisor rating 5.0/5

Vincent S 25/01/2021 TripAdvisor review

Northbeach has to be one of the most wonderful locations in Australia. As I lay on the sandy beach , I realised that of all the beaches I have been to , Port Douglas, Gold Coast, Sunshine Cost , St Kilda Melbourne and several others, Northbeach has to top them all . The Novotel is just across the road from the beach. Nestled between the Lighthouse and Stuart Park. Great restaurants all within walking distance. If you like a bit of surf on your beach then that's right in front of the restaurant. If you like a little calmer water for the kids, Brighton beach, a few minutes walk toward the lighthouse is astounding.. This trip took away all the sadness from to being allowed to travel. Now its a case of I do not need to with Northbeach being only a 90 min drive from home. The hotel, recently upgraded has beautiful rooms , ocean views are tremendous . The pool area now has a new Pool bar.. Can't wait to see the bar lounge when complete. The Staff , Vanessa, Michael , Alexandra and Paige in the restaurant were extremely friendly, helpful and made our stay all the more enjoyable. I will most definitely be back.

Hi Vincent, Thank you for your feedback, it was so lovely to meet you at the time of check-in. I am so pleased to hear that you had a memorable stay with us. You are correct, Wollongong is absolutely beautiful and we are very lucky to be situated in such a breathtaking location. We are very excited about our new facilities and it is great to hear that you loved them as well. If you require further accommodation with us you have my direct contact details, please don't hesitate to reach out to me. I am always more than happy to assist. See you next time. Kind Regards, Vanessa Borg Guest Relations Executive

The best location!

Customer review rating 4.5/5

Victoria Business - 22/01/2021 Confirmed reviews ALL

Lovely hotel and perfect location. Breakfast was perfect. Staff is very helpful. We really enjoyed our stay.

Dear Victoria / Michael / Victor K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

WELL LOCATED

Customer review rating 4.0/5

Yvonne M. Couples - 22/01/2021 Confirmed reviews ALL

SPENT 3 DAYS AT THE NOVOTEL NORTHBEACH. THE MAIN COMPLAINT WE HAD WAS THE INTERNET, THERE WASN'T ANY. WE COMPLAINED TO RECEPTION 3 TIMES., AND ASKED THEM COULD WE HAVE HELP. THE RECEPTIONIST PUT US ON TO SOMEONE AND THEY DIDN'T DO ANYTHING TO HELP. ANY WE DIDN'T HAVE WI-FI FOR 3 DAYS. OTHER THAN THAT OUT STAY WAS EXELLENT.

Dear Yvonne M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Well located

Customer review rating 3.5/5

Kim R. Families - 22/01/2021 Confirmed reviews ALL

Room smelt musky. . Breakfast service was pretty ordinary. Staff are not very friendly .

Dear Kimberley R., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great location

Customer review rating 4.0/5

Gabi Families - 22/01/2021 Confirmed reviews ALL

It was great for access to beach, shops and beautiful walls. But quite noisy with construction and very packed with people, especially the pool area. So we never actually got time to spend in the pool. Which was the draw card for us in the first place as we had our 2 kids with us.

Dear Gabriela M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Apologies that there were some issues with our customer service, rest assured that I will bring this to light with our restaurant manager to implement appropriate measures. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Enjoyable stay

Customer review rating 5.0/5

Petra L. H. Business - 22/01/2021 Confirmed reviews ALL

After a disappointing start, due to a room change, we had a very enjoyable stay at Novotel Wollongong.

Dear Petra H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Good stay

Customer review rating 2.5/5

Nemia R. Families - 22/01/2021 Confirmed reviews ALL

The room was spacious , nice beach view , clean though there’s not enough lighting. The door in the toilet can not be pushback further hence we always end up bumping our body to squeeze in it, I think the door stopper needs to be move backward . Not enough hanging rods for our wet swim wears . Will be nice if there’s a microwave at least . We stayed in room 523.

Dear Nemae R., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Vanessa Borg Guest Relations Executive

Great Accommodation, with great people

Customer review rating 4.5/5

Geoff L. Business - 21/01/2021 Confirmed reviews ALL

As always, stay was fantastic. Staff are always friendly, helpful and efficient. Room was super comfortable and clean

Dear Geoffrey L., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Perfect location, refurbished rooms

Customer review rating 4.5/5

Roxanne Couples - 21/01/2021 Confirmed reviews ALL

Pleasantly surprised to see updated rooms. Staff were mindful of the construction noise in foyer so our room was up high and away from lifts. So beautiful stay

Dear Roxanne H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great stay. Clean rooms. Great service

Customer review rating 4.5/5

Yong S. K. Couples - 21/01/2021 Confirmed reviews ALL

Had an amazing 2 nights. Loved how close it was to the beach

Dear Yong Sul K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Locations great. Rooms not so great.

Customer review rating 2.0/5

Alex S. Couples - 21/01/2021 Confirmed reviews ALL

- location is awesome -reception staff are great and helpful. Didnt deal with any other staff. - bed is abit to soft and causes quite abit of back and hip pain, im only 27 so that kinda pain from sleeping isn't normal. - rooms are not sound proof at all you can hear everyone in the corridor the rooms beside you and everything on the other balconies from inside your room - room was clean and tidy, besides some sand in the sink but that was no drama to us. - the carpark needs more signage towards exits and which way things are.

Dear Alex s., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Vanessa Borg Guest Relations Executive

Friendly staff and awesome location.

Customer review rating 4.5/5

Stacie H. Families - 21/01/2021 Confirmed reviews ALL

We had a nice trip, other than my son having an accident in the pool and splitting his chin open... we ended up in emergency for an hour or so. Overall, staff were friendly, the location is magnificent, we still had a great time.

Dear Stacie H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Best shower ever!!

Customer review rating 4.5/5

Michael Business - 21/01/2021 Confirmed reviews ALL

I was with you guys for a corporate planning event. The room was great bit noisy at night could hear the cooling tower and some other clicking noises. It wasn't a huge issue but could be looked at. The food in the hotel was great (especially the lobster and prawn rolls in the restaurant) and the service staff were all very friendly throughout the hotel. The shower in my room was fantastic so powerful and i loved it.

Dear Michael E., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Upgrade looking wonderful

TripAdvisor rating 4.0/5

jackjackSydney 21/01/2021 TripAdvisor review

Hotel is going through a makeover it’s looking great. Fabulous spot across from beach. Restaurant good, service great. Cocktails amazing. Nice room, bottle of wine being Accor platinum. Pool area almost finished. Perfect little getaway.

Hi there jackjackSydney, Thank you for providing your feedback and your ongoing membership with Accor It is fantastic that you enjoyed your stay with us. We are very exciting about our new facilities and it is wonderful to hear that you had a great experience in our new Kitchen and Bar Palisade. I am pleased to inform you that our pool has since been completed and is available to our guests. I hope that we have the opportunity to welcome you back to Novotel Wollongong to experience this. Kind Regards, Vanessa Borg Guest Relations Executive
Customer review rating 4.5/5

Anonymous Families - 20/01/2021 Confirmed reviews ALL

Very good, accomodating and friendly staff

Dear Jeraldine A., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Just a room to sleep in

Customer review rating 2.5/5

Mohamad E. Families - 20/01/2021 Confirmed reviews ALL

Ok. Nothing special. The pool was not family friendly. Not suitable for infants, the water was too cold. They ran out of towels at the reception for the pool. The restaurants menu was terrible, not much variety. We couldn't eat there, bought food from outside.

Dear Mohamad E., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Vanessa Borg Guest Relations Executive

White tail spider in room.

Customer review rating 1.0/5

Mitchell P. Families - 20/01/2021 Confirmed reviews ALL

At approximately midnight my wife woke me to alert me of a spider on the ceiling. Once I spending it, I realised it wasn’t a normal house spider or even just a huntsman, but in fact a white tail spider. With my baby also asleep in the room, I had no choice but to kill it, but couldn’t move rooms then and there which I would’ve if he wasn’t asleep. Both me and my wife did not sleep well afterwards. I informed the front desk and they said to alert the manager in the morning and they’d sort it. I must say Eloise was well mannered and sorted us a room. An upgrade to an ocean view room. We attended breakfast, it was horrible for the price you pay. I understand with covid the normal buffet isn’t available, but the quality was well below par, you’d think with not having to cook in excess like normal with a buffet that the food would be great. It was not. Finally we moved to the new room. That evening, I went to the toilet, flushed it and the toilet just kept flushing, unable to be stopped. So I pretty much had to stop myself from going number 2 as their wouldn’t be sufficient flush to dispose of it. The next morning we skipped breakfast, something we payed for. Just to reiterate how bad it was. Upon checking out I expected to be comped the in room dining, the parking or even the whole first night after having a poisonous spider in the room. But no, charged full amount. How can you not even offer anything, an upgraded room is hardly compensation for a sleepless night to two parents of a baby already struggling to get sleep as it is. So overall, a terrible stay, spiders, shit food, broken rooms, construction everywhere.

Great Hotel; Fabulous Customer Service

Customer review rating 4.0/5

Ariana Families - 20/01/2021 Confirmed reviews ALL

We stayed just the one night as it was on the beach and we wanted a reliable standard of hotel as well as a hop skip and a jump from Jamberoo. Really great quality, however the pool was quite small and very cold (we were across from beach so I do understand), and food quality was great, but the menu too fancy for the kids. Would recommend.

Dear Ariana K., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Well located and relaxing

Customer review rating 4.5/5

Anonymous Families - 20/01/2021 Confirmed reviews ALL

Room was beautiful however the air conditioner struggled and the mattress was extremely bad and requires changing as it was too soft.

Dear Nicole R., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

Great stay - Very Little vegetarian options

Customer review rating 4.0/5

Cameron B. Business - 20/01/2021 Confirmed reviews ALL

As per the title, the stay was great but I found myself in town eating out as the restaurant just didn't cater to vegos, other than that keep up the good work.

Dear Cameron B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Best Regards, Vanessa Borg Guest Relations Executive

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