Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 3,589 reviews

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Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
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2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Telephone
Fax +61 2 4224 3141

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,589 reviews

Customer review rating 4.5/5

Eileen D. Friends - Confirmed reviews ALL

Dear Eileen, Thank you for your wonderful 90% review and for choosing to stay with us at Novotel Wollongong Northbeach. We are delighted to hear you appreciated the complimentary room upgrade and enjoyed your quiet corner room with its beautiful views of Wollongong Beach. It's also great to know you found your room clean, the bed comfortable, and our team friendly and welcoming. Thank you for letting us know about the fridge temperature and the WiFi experience. We apologise for the inconvenience caused by the fridge freezing your food and drinks, and we are sorry the WiFi connection and ease of access didn't meet your expectations. Your feedback has been shared with our team as we continue to improve these aspects of our guest experience. We appreciate your valuable comments and look forward to welcoming you back to Novotel Wollongong Northbeach for another relaxing stay by the beach. Kind regards, Novotel Team

Customer review rating 4.5/5

Michelle M. Families - Confirmed reviews ALL

Dear Michelle, Thank you for taking the time to share your feedback and for your fantastic 90% rating following your stay at Novotel Wollongong Northbeach. We are delighted to hear that you enjoyed our beachfront location and that our team made such a positive impression. It's wonderful to know you found our staff professional and helpful, and we are especially pleased that our breakfast team and the Northbar staff contributed to an enjoyable experience. We appreciate your comments regarding the rooftop outlook and the internet speed. Your feedback is valuable, and we'll certainly take it into consideration as we continue looking for ways to enhance the guest experience. Thank you again for staying with us. We hope to welcome you back to Novotel Wollongong Northbeach for another enjoyable stay soon. Kind regards, Novotel Team

Customer review rating 4.5/5

Joshua S. Business - Confirmed reviews ALL

Dear Joshua, Thank you for your wonderful review and for choosing Novotel Wollongong Northbeach for your recent stay. We are thrilled to hear that you had a positive experience, and we appreciate you highlighting the aspects of your stay that you enjoyed. We are delighted to know that you rated your stay at 90%. Your feedback is invaluable to us as it helps us to continually improve our services and guest experience. We hope to have the pleasure of welcoming you back to Novotel Wollongong Northbeach in the future. Kind regards, Novotel Team

Customer review rating 5.0/5

Teresa B. Friends - Confirmed reviews ALL

Dear Teresa, Thank you for the great review of our hotel! We are delighted to receive such positive feedback. It is so lovely to hear that our staff were welcoming and helpful. It is always a pleasure to receive positive feedback on our customer service. We will ensure that your comments are shared with our Team, as such comments are important to reinforce the difference outstanding service can make to our guests’ satisfaction. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back to Novotel Wollongong Northbeach for another enjoyable stay soon. Kind Regards, Guest Relations

Customer review rating 2.5/5

Tom T. Families - Confirmed reviews ALL

Dear Tom, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach. We were disappointed to hear that our usual high standards were not met, and for that we sincerely apologise. Please rest assured your valued comments have been passed onto Management to review and address, as we continuously strive to improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Novotel Team

Other web-users rate our hotel

  • 1,339 reviews 8.6/10 Location
  • 2,270 reviews 7/10 Room
  • 1,694 reviews 8.2/10 Service
  • 150 reviews 3.6/10 WiFi
  • 989 reviews 5.6/10 Comfort
  • 741 reviews 6/10 Cleanliness
  • 506 reviews 3.9/10 Value
  • 461 reviews 7.1/10 Breakfast

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