Novotel Wollongong Northbeach 4 stars

Customer review rating (ALL Rating) 4.3/5 3,559 reviews

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Description

Hotel extras

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

GPS:-34.414486, 150.900293

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,559 reviews

Customer review rating 2.0/5

Sue M. Families - Confirmed reviews ALL

Dear Sue, Thank you for sharing your feedback, and please accept our sincere apologies for the disappointing experience during your recent stay. We understand how frustrating the room condition, strong smell and road noise must have been. While all City View rooms overlook the street and may experience some traffic noise, we appreciate that this did not meet your expectations. We have placed a note on your guest profile requesting a high-floor room for future stays, subject to availability, and hope this will provide a more comfortable experience. We sincerely hope to have the opportunity to welcome you back and restore your faith in Novotel Wollongong Northbeach. Kind regards, Novotel Team

Customer review rating 1.5/5

Oliver W. Friends - Confirmed reviews ALL

Dear Oliver, Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. Whilst we are happy to hear you found our hotel lovely, we are saddened to hear that your experience did not meet your expectations. Please be assured that your feedback will be passed onto management to be reviewed and investigated further. We appreciate your patience as our team thoroughly investigates this matter. Rest assured; we will follow up with you directly as soon as our review is complete. Sincerely, Novotel Team.

Customer review rating 5.0/5

John B. Families - Confirmed reviews ALL

Dear John, Thank you for your wonderful 100% review and for choosing to stay with us at Novotel Wollongong Northbeach. We are delighted to hear that you and your Son found Room 627 comfortable and suitable for your needs. It is wonderful to know you enjoyed your stay and that you are planning to return. Thank you also for your constructive feedback regarding the breakfast selection and bacon. Your comments will be shared with our Chefs and Food & Beverage team for review. We look forward to welcoming you and your family back to Novotel Wollongong Northbeach. Warm regards, Novotel Team

Customer review rating 4.5/5

Stephen C. Couples - Confirmed reviews ALL

Dear Stephen, Thank you for your wonderful 90% review and for choosing to celebrate such a special milestone with us at Novotel Wollongong Northbeach. It is incredibly heartwarming to hear that you and your Wife returned to celebrate your 10th wedding anniversary after getting married here 10 years ago. We’re delighted that your room was clean, comfortable and well presented, and that you continue to hold such fond memories of our hotel. Thank you for your kind comparison and generous feedback. We truly appreciate your continued connection with Novotel Wollongong Northbeach and look forward to welcoming you both back for many more special occasions. Warm regards, Novotel Team

Customer review rating 4.5/5

Shuting L. Families - Confirmed reviews ALL

Dear Shuting l., Thank you for your 90% review and for sharing your feedback following your recent stay at Novotel Wollongong Northbeach. We are pleased to hear you enjoyed our convenient location, comfortable rooms and excellent service. We also appreciate your feedback regarding the car park and will share your comments with our team. Please accept our apologies for the confusion regarding WiFi. Our hotel WiFi is complimentary for all guests, and we are sorry this was not clearly communicated during your stay. We will reinforce this information with our Front Office team to ensure it is communicated clearly to all guests. Thank you again for your feedback, and we look forward to welcoming you back. Kind regards, Novotel Team

Other web-users rate our hotel

  • 1,319 reviews 8.6/10 Location
  • 2,243 reviews 7/10 Room
  • 1,684 reviews 8.3/10 Service
  • 149 reviews 3.9/10 WiFi
  • 978 reviews 5.6/10 Comfort
  • 734 reviews 6.1/10 Cleanliness
  • 495 reviews 4.2/10 Value
  • 449 reviews 7.3/10 Breakfast

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