Novotel Wollongong Northbeach Hotel 4 stars

Customer review rating 4.5/5 15,309 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Wollongong Northbeach
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+ 27 Services
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Room 1

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Children's age

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Hotel extras

  • WiFi, cable TV, many rooms with balcony

  • Outdoor heated pool, fitness centre, sauna

  • A la carte, buffet dining, ocean-view terrace

  • Spacious Lobby Bar, Pepe's beachfront snacks

  • Free bus outside for city shopping and dining

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)Paying
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Novotel Wollongong Northbeach

2-14 Cliff Road
NORTH WOLLONGONG
2520
wollongong
australia

Tel: +61242243111

Fax: (+61)2/42243141

Check-in from 14h00

Check out up to 11h00

  • PREMIER BUS SERVICES :  SOUTH COAST CENTRAL STATION

  • By plane

    WOLLONGONG At 35km / 21.75 miles

  • By car

    F6 FREEWAY At 6km / 3.73 miles

  • By train

    COCKATOO RUN HERITAGE TRAIN At 14km / 8.7 miles

  • By train

    NORTH WOLLONGONG At 1.5km / 0.93 miles

  • By train

    WOLLONGONG STATION At 6km / 3.73 miles

GPS :-34.414486, 150.900293

Our accommodations

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

City View Room 1 Queen Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

City View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room 1 Queen Bed and Balcony

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ocean View Room with Balcony - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Courtyard Room - 2 Queen Beds

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Views: Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

WINDJAMMERS RESTAURANT

Type of cuisine: International

Windjammers Restaurant is CLOSED TILL FURTHER NOTICE Due to the Covid-19 pandemic, Windjammers Restaurant is currently closed till further notice. However, we have opened up "Arii's Kitchen", an exciting new pop-up restaurant on Level 4 and The Deck.

Cocktail menu (PDF)

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY BAR

Non contractual photo

A relaxed atmosphere perfect for any occasion. Offering an extensive beverage menu, cocktails, coffee and cake. Table service is offered. Live entertainment is provided on Friday and Saturday nights only.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PEPE'S ON THE BEACH

Non contractual photo

PEPE'S on the beach promises a slice of the Mediterranean with a hint of Bondi on the shores of North Wollongong Beach. PEPE'S offers all-day drinks and dining with al fresco options on their large scale deck and private cabanas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 518

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Novotel Wollongong Northbeach

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

15,309 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,629 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Always enjoy the Novotel, but why weren’t we told?

Customer review rating 4.5/5

Robert Couples - 07/08/2020 Confirmed reviews ALL

A nice break but at no time were we made aware that renovations, which shutdown parts of the hotel, were being carried out

Dear Robert J., Thank you for taking the time to tell us about your recent experience at the Novotel Wollongong Northbeach. I am sorry that you were unaware of the renovations that are currently being conducted throughout the hotel. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Vanessa Borg Guest Relations

Well located

Customer review rating 4.5/5

Robyn M. Friends - 05/08/2020 Confirmed reviews ALL

Overnight stay for nearby wedding

Dear Robyn M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. I have just sent you a copy of your invoice which should appear in your inbox shortly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Overpriced

Customer review rating 4.5/5

Alana B. Couples - 05/08/2020 Confirmed reviews ALL

Overpriced for what I received, no hotel ammenities available for an almost $300 overnight stay

Dear Alana B., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great Place

Customer review rating 4.5/5

Tiana Couples - 05/08/2020 Confirmed reviews ALL

Novotel and their team are fantastic. We only had 1 little hiccup with them, but that was sorted out straight away. Cannot fault them.

Dear Tiana S., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I am sorry that you had a hiccup during your stay, although i am pleased to know that this was dealt with accordingly. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations
Customer review rating 4.5/5

Anonymous Business - 05/08/2020 Confirmed reviews ALL

Arrived and was welcomed nicely. Was upgraded but no welcome gift on arrival. Room service dinner was nice. I ordered breakfast when dinner arrived. Next morning no breakfast - had to chase it up - was then running late for work. Overall good but little things matter.

Dear Vladislav M., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that we missed your amenity for your stay and that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Best Regards, Vanessa Borg Guest Relations

Pleasent nigth at a good place

Customer review rating 4.5/5

Anonymous Families - 05/08/2020 Confirmed reviews ALL

Family trip to Wollongong. Good place to stay. Walking distances to restaurants, coffee shops, pubs and the beach.

Dear Giuseppe S., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. I am pleased to hear that you enjoyed your family trip away. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

The rooms and staff wee good but the pop up resturant was poor

Customer review rating 4.5/5

John H. Business - 04/08/2020 Confirmed reviews ALL

The rooms and staff wee good but the pop up resturant was poor as the choice of food was very average and no atmosphere. I realise its a pop up but a few paintings on walls or pot plants would take it from no atmosphere.

Dear John H., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Good stay

Customer review rating 4.5/5

Ken S. Families - 04/08/2020 Confirmed reviews ALL

Stayed at this hotel many times, always enjoyable.

Dear Ken S., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Beautiful Room and Beautiful Views!

Customer review rating 4.5/5

Jessica Families - 04/08/2020 Confirmed reviews ALL

Absolutley loved our stay in the Panorama Suite Room 602. The Room was large which was great when you have kids with you. The views were amazing, i could only imagine how nice the higher level Panorama Suits would be! Upon check in the lady who served us was very friendly and gave us all the details we needed to know. I ordered the Prawns and Bottle of wine (Package Deal) for a certain time which never arrived and we had to chase this up and wait for it 40 minutes later. The next day we requested Tea Bags from reception and they said they would be sent straight up to our room shortly. However they never arrived either. Overall the room was beautiful and I would probably stay again but im not 100% satisfied with the service that was given on this particular stay.

Dear Jessica B., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa B. Guest Relations

Poor quality and bad experience

Customer review rating 4.5/5

Jack W. Couples - 03/08/2020 Confirmed reviews ALL

The room and overall hotel was in shambles. Paint smears, dirty carpet, noise fridge and noisier AC unit. The mini bar was not available... which they said was part of the pandemic response... bull. Just saving money on labor and cleaning. Same as the sauna and gym. Just an excuse. The bed was incredibly uncomfortable and the mattress had a bad smell which you couldn’t lay on for long before becoming overwhelming. We paid for a large room, that on the web page showed a picture of a bath tub. Then we were told that wasn’t available. Why did I pay an additional 100$ a night for a room with a tub? Why put a picture of the tub on the listing? Bad faith. The restaurant was bad. The staff made a lot of excuses for it, and they were great folks, but the food was garbage and they clearly knew it. They must have apologized for the quality 5 times. Each time saying “because of Covid...”. It was bad. There was construction noise all day and early in the morning. It’s clear that they mgmt is using Covid to save $$ on cleaning and service with no real reason that has anything to do with the virus. A poor poor experience. I am glad I got to write this out bc now I can post this to google and warn others.

Dear Jack w., Thank you for taking the time to tell us about your experience at the Novotel Wollongong Northbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I believe that David, our Operations Manager has been in touch with you regarding your feedback. If you have any further questions or concerns please don't hesitate to contact him direct. Best Wishes; Vanessa Borg Guest Relations

Great room 802. Thanks to Carl great service. Went above and beyond for us.

Customer review rating 4.5/5

Darren W. Couples - 03/08/2020 Confirmed reviews ALL

Room 802 is by far the best room in the hotel for my wife and I and if we could be guaranteed that room everytime we stayed we would certainly visit Novotel Wollongong more often. Looking forward to the completion of renovations.

Dear Darren Wayne W., We very much appreciate your comments regarding your stay at the Novotel Wollongong Northbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team and in particular, with Carl. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am so pleased to hear how much you love 802, it is definitely a beautiful room with an outstanding view! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Beautiful ocean view and cleanliness

Customer review rating 4.5/5

Alisha Families - 02/08/2020 Confirmed reviews ALL

my family enjoyed our short trips

Dear Alisha M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great position

Customer review rating 4.5/5

Lyn Families - 02/08/2020 Confirmed reviews ALL

Friendly, clean and comfortable

Dear Lynette C., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Weekend get away

Customer review rating 4.5/5

Marcin Families - 02/08/2020 Confirmed reviews ALL

Nicely located hotel with plenty of coffee and food places around and easy access to the beach. Hotel is being refurbished so we couldn’t use the facilities. Room was clean but radio with phone charger was useless as charger fits iPhone 4.

Dear Marcin S., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive constructive feedback. Please rest assured, we are currently in the process of updating our facilities and appreciate your patience during this time. Thank you again for sharing your concerns, and we look forward to welcoming you back, following their completion, for an improved experience. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great location

Customer review rating 4.5/5

Ludmilla M. Solo - 01/08/2020 Confirmed reviews ALL

The room was extremely comfortable and clean. Reception staff were friendly and flexible. Excellent location by the sea.

Dear Ludmilla M., Thank you so much for taking the time to tell us about your recent experience here with us at Novotel Wollongong Northbeach. As we are constantly striving to provide a superior service and experience, it is always a pleasure to receive positive feedback. Your feedback as our guest is highly valued, and rest assured, will be shared with our relevant teams as an encouragement to continuously improve the quality of our guest journey. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Vanessa Borg Guest Relations

Great staff

Customer review rating 4.5/5

John P. Couples - 31/07/2020 Confirmed reviews ALL

Room service were great,we had a curry my partner had made and no where to heat it up.The staff heated it up and brought bowls and utensils.Great Location nice room 621 which bought back memory’s of manly with the Norfolk pines and surf.I had been a member of Accor for years but let it lapse due to financial changes.Thanks for a great experience

Great stay

Customer review rating 4.5/5

Karen Couples - 31/07/2020 Confirmed reviews ALL

Love Novotel Northbeach, have stayed here a few times. During these times it is very COVID safe.

Excellent as always

Customer review rating 4.5/5

Lisa Families - 30/07/2020 Confirmed reviews ALL

We have stayed at the Novotel North Beach on multiple occasions. Each time has been a pleasant experience. The staff are friendly and accommodating and the rooms and amenities are always clean.

Great location

Customer review rating 4.5/5

Elizabeth S. Couples - 30/07/2020 Confirmed reviews ALL

We felt extremely safe with all the COVID precautions. The staff were friendly and curteous. The food was great in the pop up restaurent. Had great beach view room on the top floor. will definitely be returning.

Room was lovely but the views were stunning

Customer review rating 4.5/5

Colin G. Couples - 30/07/2020 Confirmed reviews ALL

We only had one night but wished we had at least a week in that particular room

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