ibis budget Campbelltown 3 stars

Name: ibis budget Campbelltown
Address: CAMPBELLTOWN, 2560, AUSTRALIA
Telephone: (+61)2/46287340
Rating: 3.8

Customer review rating 3.8/5 1,931 reviews

ALLSAFE approved hotel

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+ 9 Services

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I cannot use my points
I do not benefit from advantages
I cannot take advantage of the Members' rate

ibis budget Campbelltown

Smart choice economy hotel, open to everyday adventurers

We look forward to welcoming you to ibis Budget Campbelltown. If I can be of any assistance please contact me on h2673-gm@accor.com

Jim McGrath, Hotel Manager

ibis budget Campbelltown offers 72 refurbished rooms, on-site carparking and all-you-can-eat breakfast served daily. Located conveniently near to the Hume Highway, ibis budget Campbelltown is well located near food outlets, shopping and the University ofW estern Sydney. A smart choice for both leisure and business travellers.

Less than an hour's drive from Sydney CBD, ibis budget Campbelltown offers guests access to both Sydney's West and Sydney's spectacular city centre. This affordable Sydney hotel is a short distance from Leumeah station, offering access to Sydney and its s urrounding suburbs via train, while major roads connect Campbelltown to Sydney's West and the CBD. For guests looking to explore Campbelltown, there is a wide range of shops, restaurants, bars and attractions to discover within easy reach of the hotel.

Guests travelling to Campbelltown can find the ideal base at ibis budget Campbelltown. This hotel offers easy access to the Queen Street shopping strip, Campbelltown Mall, Campbelltown Arts Centre and Campbelltown Stadium, home of the Wests Tigers.

Hotel extras

Offering affordable accommodation in the heart of Campbelltown, ibis budget Campbelltown provides guests with a range of convenient services, including free onsite parking, paid WIFI access throughout public areas of the hotel, and 24 hour hotel access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

WIFI/Internet Access
- Paying WiFi access available in public areas
- WIFI in your room
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditionned
Languages spoken at the hotel
Laundry
- Dry cleaning / Ironing
- Ironing room

BreakfastPaying
Snack & beverage machine

Copy/print service available

Hotel location

ibis budget Campbelltown

3 Rennie Road
2560
campbelltown
australia

Tel: +61246287340

Fax: (+61)2/46287350

Contact email :

Check-in from 12h00

Check out up to 10h00

By plane
SYDNEY AIRPORT At 41km / 25.48 miles
By train
LEUMEAH RAILWAY At 0.7km / 0.43 miles

GPS :-34.048223, 150.82695

Our accommodation(s)

Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this mo dern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.

1 Queen Bed for maximum 2 persons.

Accessible room

Max. number of persons: 2
Area: From 13 m² / 140 sq ft

Coffee/tea making facilities

1 Queen Bed and 1 Overhead Bunk bed

Max. number of persons: 3
Area: From 13 m² / 140 sq ft

Standard Room with 1 kingsize bed and 1 single bed

Max. number of persons: 3
Area: From 13 m² / 140 sq ft

Coffee/tea making facilities

Standard Room with 2 King Single Beds and 1 Overhead Single BunkNon contractual photo

Max. number of persons: 3
Area: From 13 m² / 140 sq ft

Coffee/tea making facilities

Rooms

Good location

Vanessa Families - 28/11/2020 Confirmed reviews ALL

Music from fat Greek restaurant kept us awake, bathroom was appalling.

Dear Vanessa Ann H., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will pass on your feedback to the Greek Restaurant for their consideration. If this occurs in the future, we ask that you please call the hotels emergency number so the Duty Manager can action the matter immediately. Sorry for any inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Poor

Anonymous Business - 21/11/2020 Confirmed reviews ALL

Room smelt of chemicals, shower floor covered in hair and a weird gooey white substance. Absolutely disgusting

Dear Nicholas V., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well located

Colin C. Solo - 14/11/2020 Confirmed reviews ALL

It was very convenient for me to stay at Ibis. I have stayed there previously and had no hesitation booking again.

Dear COLIN c., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

An unexpected $100.00 bond - unimpressed.

Heather B. Families - 08/11/2020 Confirmed reviews ALL

I was charged a bond of $100.00 upon arrival. This was greater than the fee for the room. Also, casually informed that it take up to 10 days to be repaid back onto my card. I work as a front desk/receptionist for a hotel and we do not charge a bond in case the room is damaged. Also, I know the money can repaid the same day of check out and it does not take 10 days.

Dear HEATHER B., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well priced and friendly staff

Shaun Solo - 08/11/2020 Confirmed reviews ALL

Been here many times. Simple check in, front desk staff are always friendly and rooms are clean

Dear SHAUN G., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Made to feel welcome...

Ray K. Solo - 07/11/2020 Confirmed reviews ALL

I have been a 'long stay' guest at ibis Budget Campbelltown since July due to COVID-19 restrictions preventing me from heading back to Beijing. The management and all staff, knowing the stresses of the situation, have done everything possible to ensure that my stay has been as comfortable as possible. The requests that I do make are handled immediately and always in a professional and friendly manner. I actually feel like part of an extended group of friends. The room is clean, comfortable and well serviced. Throughout the past months and under the obvious restrictions that COVID-19 has imposed, every card has been taken to ensure the safety of guests. I would recommend ibis Budget Campbelltown to anyone looking for affordable accommodation.

Dear RAYMOND K., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

great location

Steve Solo - 03/11/2020 Confirmed reviews ALL

Good nights sleep, Quiet, Friendly staff, blind on window wouldn't stay down!

Dear Stephen T., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Good stay

Olivia S. Friends - 29/10/2020 Confirmed reviews ALL

Great customer service, room clean and tidy

Dear OLIVIA, We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Tired Hotel

Phil Couples - 16/10/2020 Confirmed reviews ALL

Great customer service but room very tired and in need of overhaul. Shower floor cracked, aircon broken, blind broken.

Dear PHIL O., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Easy and Cost Effective

Glenn R. Business - 15/10/2020 Confirmed reviews ALL

Great nights sleep as best thing about these buildings is the concrete walls, so nice and quiet. Check in was simple especially as an Accor Member and check out was as simple as key drop. Free parking out front was super convenient. Location excellent as starting point for trip to Canberra and Hume Highway access. Room was basic as usual, clean and comfortable.

Dear GLENN R., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Excellent

Julie Friends - 11/10/2020 Confirmed reviews ALL

Very helpful & obliging. .clean room comfy bed....restraunts close by..very convenient

Dear JULIE D., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Still good...

Ray K. Solo - 23/09/2020 Confirmed reviews ALL

Having been in the hotel now for some 3 months, it has been very comfortable and I have been very well looked after. No-one wants to be trapped in a hotel for this long but when you have no choice, you want it to be bearable.

Good location and very clean

John V. Solo - 04/09/2020 Confirmed reviews ALL

Nice and quiet location good sleep

Dear John V., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Good location. Easy to get food.

Liwei R. Business - 05/08/2020 Confirmed reviews ALL

Very noisy at night. Intermittent sharp noise. Unable to locate the source. Not sure was it due to the fluorescent tube even after being turn off or somewhere else. Room 106 Campbelltown Ibis.

Dear LIWEI R., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well located for where we had to go the next day.

Paula Business - 28/07/2020 Confirmed reviews ALL

The room was comfortable but it did feel old and dirty. Need colour and freshness. The window unclean and hand marks from the outside. The bathroom in one corner is mouldy and the door looked like it has fungus on it.

Dear PAULETTE H., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Old and dirty rooms

Anonymous Couples - 20/07/2020 Confirmed reviews ALL

Bed spread had stain marks on it. Rooms looks old and dirty

Dear Sainal P., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Easy Access

Liz Business - 13/07/2020 Confirmed reviews ALL

Location was really convenient, but the room left a lot to desire. The bathroom was tiny and extremely out dated. Vanity was actually on the other side of the room next to the bed. Limited hanging, no cupboard and no ironing facility in the room. Aircon unit extremely noisy, blinds need to be replaced as they have been torn and won't lock into place from just the retractor mechanism. Consider better weighted linens, as the covers were not suitable for winter. Staff were lovely, the only reason we didn't look elsewhere after viewing the room. We won't be returning as the room wasn't up to par, despite the cheap rates we still expected better.

Dear ELIZABETH B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Roger Couples - 11/07/2020 Confirmed reviews ALL

price charged reflects the accommodation

Dear ROGER M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Friendly staff, clean and tidy

Amy Solo - 06/07/2020 Confirmed reviews ALL

I stayed one night, the room was clean, lady on front desk was friendly and helpful. Only disappointment was no access to coffee.

Dear Amy S., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Geof W. Families - 30/06/2020 Confirmed reviews ALL

Good customer service i do not have an issue. The rooms were not very good 1 room had dust and cobwebs and cracks in the shower the room seriously needs to be reviewed rm 304 was the room. The bunk bed was not even made.

Dear GEOFF W., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

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