ibis budget Campbelltown 3 stars

Name: ibis budget Campbelltown
Address: CAMPBELLTOWN, 2560, AUSTRALIA
Telephone: (+61)2/46287340
Rating: 3.9

Customer review rating 3.9/5 1,914 reviews

ALLSAFE approved hotel

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+ 6 Services

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ibis budget Campbelltown

Smart choice economy hotel, open to everyday adventurers

We look forward to welcoming you to ibis Budget Campbelltown. If I can be of any assistance please contact me on h2673-gm@accor.com

Jim McGrath, Hotel Manager

ibis budget Campbelltown offers 72 refurbished rooms, on-site carparking and all-you-can-eat breakfast served daily. Located conveniently near to the Hume Highway, ibis budget Campbelltown is well located near food outlets, shopping and the University ofW estern Sydney. A smart choice for both leisure and business travellers.

Less than an hour's drive from Sydney CBD, ibis budget Campbelltown offers guests access to both Sydney's West and Sydney's spectacular city centre. This affordable Sydney hotel is a short distance from Leumeah station, offering access to Sydney and its s urrounding suburbs via train, while major roads connect Campbelltown to Sydney's West and the CBD. For guests looking to explore Campbelltown, there is a wide range of shops, restaurants, bars and attractions to discover within easy reach of the hotel.

Guests travelling to Campbelltown can find the ideal base at ibis budget Campbelltown. This hotel offers easy access to the Queen Street shopping strip, Campbelltown Mall, Campbelltown Arts Centre and Campbelltown Stadium, home of the Wests Tigers.

Hotel extras

Offering affordable accommodation in the heart of Campbelltown, ibis budget Campbelltown provides guests with a range of convenient services, including free onsite parking, paid WIFI access throughout public areas of the hotel, and 24 hour hotel access.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 10h00

Paying

WIFI/Internet Access
- Paying WiFi access available in public areas (Paying)
- WIFI in your room
Reduced mobility rooms
100% non-smoking hotel
Air conditionned

BreakfastPaying
Snack & beverage machine

Hotel location

ibis budget Campbelltown

3 Rennie Road
2560
campbelltown
australia

Tel: +61246287340

Fax: (+61)2/46287350

Contact email :

Check-in from 12h00

Check out up to 10h00

By plane
SYDNEY AIRPORT At 41km / 25.48 miles
By train
LEUMEAH RAILWAY At 0.7km / 0.43 miles

GPS :-34.048223, 150.82695

Our accommodation(s)

Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this mo dern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.

1 Queen Bed for maximum 2 persons.

Accessible room

Max. number of persons: 2
Area: From 13 m² / 140 sq ft

Coffee/tea making facilities

1 Queen Bed and 1 Overhead Bunk bed

Max. number of persons: 3
Area: From 13 m² / 140 sq ft

Standard Room with 1 kingsize bed and 1 single bed

Max. number of persons: 3
Area: From 13 m² / 140 sq ft

Coffee/tea making facilities

Standard Room with 2 King Single Beds and 1 Overhead Single Bunk

Max. number of persons: 3
Area: From 13 m² / 140 sq ft

Coffee/tea making facilities

Rooms

Good location and very clean

John V. Solo - 04/09/2020 Confirmed reviews ALL

Nice and quiet location good sleep

Good location. Easy to get food.

Liwei R. Business - 05/08/2020 Confirmed reviews ALL

Very noisy at night. Intermittent sharp noise. Unable to locate the source. Not sure was it due to the fluorescent tube even after being turn off or somewhere else. Room 106 Campbelltown Ibis.

Dear LIWEI R., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well located for where we had to go the next day.

Paula Business - 28/07/2020 Confirmed reviews ALL

The room was comfortable but it did feel old and dirty. Need colour and freshness. The window unclean and hand marks from the outside. The bathroom in one corner is mouldy and the door looked like it has fungus on it.

Dear PAULETTE H., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Old and dirty rooms

Anonymous Couples - 20/07/2020 Confirmed reviews ALL

Bed spread had stain marks on it. Rooms looks old and dirty

Dear Sainal P., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Easy Access

Liz Business - 13/07/2020 Confirmed reviews ALL

Location was really convenient, but the room left a lot to desire. The bathroom was tiny and extremely out dated. Vanity was actually on the other side of the room next to the bed. Limited hanging, no cupboard and no ironing facility in the room. Aircon unit extremely noisy, blinds need to be replaced as they have been torn and won't lock into place from just the retractor mechanism. Consider better weighted linens, as the covers were not suitable for winter. Staff were lovely, the only reason we didn't look elsewhere after viewing the room. We won't be returning as the room wasn't up to par, despite the cheap rates we still expected better.

Dear ELIZABETH B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Roger Couples - 11/07/2020 Confirmed reviews ALL

price charged reflects the accommodation

Dear ROGER M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Friendly staff, clean and tidy

Amy Solo - 06/07/2020 Confirmed reviews ALL

I stayed one night, the room was clean, lady on front desk was friendly and helpful. Only disappointment was no access to coffee.

Dear Amy S., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Geof W. Families - 30/06/2020 Confirmed reviews ALL

Good customer service i do not have an issue. The rooms were not very good 1 room had dust and cobwebs and cracks in the shower the room seriously needs to be reviewed rm 304 was the room. The bunk bed was not even made.

Dear GEOFF W., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Very noisy, uncomofortable bed, bathroom & toilet tiny

Lindsay M. Business - 24/06/2020 Confirmed reviews ALL

Very noisy, uncomofortable bed, bathroom & toilet tiny

Dear ANNETTE M., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Awesome service

Dora Couples - 23/06/2020 Confirmed reviews ALL

Great service,

Dear DAKOTA B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

As always pleasant staff and helpful . Good clean rooms with ample supplies

Ray S. Business - 08/06/2020 Confirmed reviews ALL

A great stay and for me a worker visiting on a regular basis the Ibis is perfect.

Dear RAY S., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

"Good stay"

Maria Couples - 08/06/2020 Confirmed reviews ALL

it's a very good night ,we love and enjoy our stay. very friendly people that welcome us and also we stay safe and warm.

Dear Maria A., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Well located

Sharon W. Solo - 02/04/2020 Confirmed reviews ALL

I payed for a four night stay but only stayed for one due to the virus’s and places of business changing.

Dear SHARON W., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well located

George Z. Business - 30/03/2020 Confirmed reviews ALL

Hotel cheap and cheerful but the reception sting your credit card for $100.00 as you check in and that stays pending on your card for about a week. They should advise of that on their web site, as it can be quite inconvenient.

Dear GEORGE Z., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Didnt stay due to corona virus - still charged

Sara H. Business - 25/03/2020 Confirmed reviews ALL

We notified hotel early afternoon that Vaughan would not be travelling due to corona virus non essential travel advice. Later in the evening he was called to see when he would be arriving. He explained that he had called to cancel due to health concerns. The gentleman said he hadn't been told and that there was nothing on file. It would have been good to have been told he said implying that Vaughan had not called. Vaughan again explained the situation and that he had spoken to a young lady that day. The gentleman said he had no note of that call and reiterated that visitors should notify when not coming, which we did . He said he would contact me as the booking contact to arrange a refund but never did. I will be reconsidering when next booking hotels in the area as to whether to use Ibis.

Dear VAUGHAN F., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well located and cheap

Lisa Couples - 23/03/2020 Confirmed reviews ALL

The stay was fine, we didn’t get in until late great service over the phone and pick up of keys. Motel was very noisy throughout the night and found it hard to sleep.

Dear Lisa M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Convenient location, good bed.

Bryce Business - 10/03/2020 Confirmed reviews ALL

Convenient location, right price, funtional as required.

Dear BRYCE H., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

dirty, bad vibe

Tom Solo - 10/03/2020 Confirmed reviews ALL

towels had stains on them

Dear THOMAS H., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

wasn’t keen on the bathroom

Deborah C. Couples - 07/03/2020 Confirmed reviews ALL

The bathroom we had was like a bathroom on the cruise ships outlay ....secondly I have not received my deposit back and that now is over a week ago since my stay . Disappointed in taking my money but taking it ages to get my refund . On reading your paperwork after we left that it could take up to 30 days to get the refund that is ridiculously unbelievable unfair ......we left the room clean ....tidy a little rubbish in the bin that’s it plus linen to be change as the Normal.......personally I wouldn’t stay again due to the lack of refunding .....timeframe ....$100 deposit . Plus I felt rather uncomfortable in the room dense wise ...I couldn’t stop coughing in there . .....I have a lung condition and this room made me cough all night due to the dense air entering the room . Air conditioning worked well but that’s about it

Dear DEBORAH C., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

A BED FOR THE NIGHT

Laurita Couples - 02/03/2020 Confirmed reviews ALL

IT WAS PLEASANT. NOTHING WONDERFUL NOTHING HORRIBLE. BED COMFORT WAS BASIC BUT NOT BAD.

Dear LAURITA Q., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

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