ibis budget Campbelltown 3 stars

Customer review rating (ALL Rating) 3.8/5 520 reviews

Best price
guarantee
ibis budget Campbelltown - Image 1
ibis budget Campbelltown - Image 2
ibis budget Campbelltown - Image 3
ibis budget Campbelltown - Image 4
3 Rennie Road, 2560 CAMPBELLTOWN, Australia

Description

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

1 Queen Bed and 1 Overhead Bunk bed

Photo out of - 1 Queen Bed and 1 Overhead Bunk bed

1 Queen bed and 1 overhead Bunk Bed, maximum 3 persons. Non smoking with private ensuite, colour TV, air-conditioning, hanging rack and WIFI access

Max. number of persons
3
Area
From 13 m² / 139 sq ft

Bedding

Queen size bed(s) x1

Bunk bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 22'/56 cm screen
  • Flat screen
  • 3 pers. max
  • 13 m² / 139 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Bunk bed(s)
See availabilities

1 King bed and 1 overhead bunk bed, maximum 3 persons. Non smoking with private ensuite, colour TV, air-conditioning, hanging rack and WIFI access

Max. number of persons
3
Area
From 13 m² / 139 sq ft

Bedding

King size bed(s) x1

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 22'/56 cm screen
  • Flat screen
See availabilities

Bathroom

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • 22'/56 cm screen
  • Flat screen
See availabilities

Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 CAMPBELLTOWN
Australia

GPS:-34.048223, 150.82695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 72 rooms
  • 2 rooms for people with reduced mobility
  • 3 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed WiFi Additional charge

Air conditioning

Check In & Check-out facilities

  • Express check-out

Pets

Pets not allowed

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • On site
  • Outdoor parking
  • Public
  • 40 parking spaces

  • Parking pricing: 5 AUD 5 AUD Per day
  • Parking for a week

Breakfast

Non contractual photo

  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  520 reviews

Customer review rating 0.5/5

Sharon M. Couples - Confirmed reviews ALL

Dear Sharon M., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the window, air conditioning, and shower handle. Your comfort and satisfaction are important to us, and I regret that we did not meet your expectations in these areas. We highly recommend to book Novotel or Mercure for more luxury brand than us. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 2.0/5

Ben H. Families - Confirmed reviews ALL

Dear Ben H., Thank you for taking the time to provide your feedback. We appreciate your kind words about our staff. However, we regret that your experience did not meet your expectations in terms of quality and suitability for families. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 1.0/5

Rebecca F. Couples - Confirmed reviews ALL

Dear Rebecca F., Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations regarding cleanliness and comfort. We appreciate your comments on our pricing policy and will take them into consideration for future improvements. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 4.0/5

Jonathan E. Couples - Confirmed reviews ALL

Dear Jonathan E., Thank you for your kind words regarding your stay at ibis budget Campbelltown. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It is always our pleasure to provide a warm welcome to our guests. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 1.0/5

Patricia G. Solo - Confirmed reviews ALL

Dear Patricia G., Thank you for your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues and maintenance concerns you experienced. We take guest comfort seriously and your comments will be reviewed thoroughly to enhance our services. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Dear Sharon M., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the window, air conditioning, and shower handle. Your comfort and satisfaction are important to us, and I regret that we did not meet your expectations in these areas. We highly recommend to book Novotel or Mercure for more luxury brand than us. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 2.0/5

Ben H. Families - Confirmed reviews ALL

Staff super friendly, quality lacking

Dear Ben H., Thank you for taking the time to provide your feedback. We appreciate your kind words about our staff. However, we regret that your experience did not meet your expectations in terms of quality and suitability for families. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 1.0/5

Rebecca F. Couples - Confirmed reviews ALL

Unclean, uncomfortable and everything broken. No heartist discounts . Could have got my room cheaper on booking.com.

Dear Rebecca F., Thank you for sharing your feedback. We regret to learn that your experience did not meet your expectations regarding cleanliness and comfort. We appreciate your comments on our pricing policy and will take them into consideration for future improvements. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 4.0/5

Jonathan E. Couples - Confirmed reviews ALL

Arrived late but we were warmly greeted by reception and given our room.

Dear Jonathan E., Thank you for your kind words regarding your stay at ibis budget Campbelltown. We are delighted to hear that you found our location convenient and enjoyed the comfort of your room. It is always our pleasure to provide a warm welcome to our guests. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 1.0/5

Patricia G. Solo - Confirmed reviews ALL

Dirty room. No soap, punched hole in door. I know it’s cheap, but it was terrible Noisy neighbours smoking most of the time

Dear Patricia G., Thank you for your feedback regarding your recent stay. I sincerely apologize for the cleanliness issues and maintenance concerns you experienced. We take guest comfort seriously and your comments will be reviewed thoroughly to enhance our services. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 1.5/5

Dooley T. Families - Confirmed reviews ALL

The room had damage to the window (letting cold air in) and power points were dangerously damaged where the air conditioning was plugged in(not willing to turn on for safety reasons). The room didn’t provide enough blankets.

Dear T. Dooley, Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our staff. However, we regret to hear about the issues you encountered with room conditions and amenities. Your comments will be taken into consideration as we strive to improve our guest experience. Kind regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 4.5/5

Eugenio J. B. M. Couples - Confirmed reviews ALL

The customer service from the guy that was on thursday morning 8am was awesome, he cared for us even before our actual check in, let us use the staff toilet and prepare our room as soon as possible we really value his effort and he was a 10 in service

Customer review rating 5.0/5

Darren C. Solo - Confirmed reviews ALL

Good staff. Very frindly

Customer review rating 2.5/5

Megan E. C. Solo - Confirmed reviews ALL

The bathroom wasn’t exactly clean, there were weird spots underneath the top bunk that looked like mould, but the most concerning thing is that the switch to lock the door from the inside was missing. At 1:30am I was woken with someone trying to open my door and while they didn’t get in, as a woman travelling alone,I would have felt safer and slept better if I could have locked the door from the inside.

Customer review rating 2.5/5

Sue M. Families - Confirmed reviews ALL

The room was clean but it looked run down. The blind was held together with tape and the bathroom floor was cracked. It was disappointing given we paid over $200 for the night.

Dear Guest, Thank you for taking the time to share your feedback following your stay at ibis budget Campbelltown. We are pleased to hear that you found your room clean, however, we are sorry that the overall condition of the room did not meet your expectations. We understand your disappointment regarding the blind and the cracked bathroom floor, particularly given the rate you paid for your stay. Please be assured that your comments have been noted and will be followed up with our maintenance team. We are continually working to address maintenance and refurbishment requirements across the property and appreciate you bringing these issues to our attention. We sincerely apologise that the condition of the room affected your overall experience and hope we have the opportunity to provide you with a more comfortable stay in the future. Kind regards, Kevin Tanoni General Manager ibis budget Campbelltown

Customer review rating 0.5/5

O. O. Business - Confirmed reviews ALL

Not recommended

Customer review rating 3.5/5

Rachelle K. Solo - Confirmed reviews ALL

Well located, lovely staff

Dear Rachelle, Thank you for taking the time to share your kind feedback following your stay at ibis budget Campbelltown. We are delighted to hear that you enjoyed our convenient location and found our staff to be lovely and welcoming. Your positive comments are greatly appreciated and will certainly be shared with our team. We look forward to welcoming you back to ibis budget Campbelltown on your next visit. Kind regards, Kevin Tanoni General Manager ibis budget Campbelltown

Customer review rating 4.5/5

Dean C. Business - Confirmed reviews ALL

Comfortable and well priced.

Dear Guest, Thank you for taking the time to share your positive feedback following your stay at ibis budget Campbelltown. We are delighted to hear that you found your stay comfortable and well priced. We greatly appreciate your kind comments and are pleased that we were able to provide you with good value and a comfortable experience. We look forward to welcoming you back again on your next visit to Campbelltown. Kind regards, Kevin Tanoni General Manager ibis budget Campbelltown

Customer review rating 4.5/5

Lorraine S. Solo - Confirmed reviews ALL

The reception staff were extremely helpful. My room was well located and comfortable.

Dear Lorraine, Thank you for taking the time to share your lovely feedback following your stay with us at ibis budget Campbelltown. We are delighted to hear that you found our reception team extremely helpful and that you enjoyed the location and comfort of your room. Your kind comments are greatly appreciated, and we will be sure to share your feedback with our reception team. We hope to have the pleasure of welcoming you back again on your next visit to Campbelltown. Kind regards, Kevin Tanoni General Manager ibis budget Campbelltown

Customer review rating 0.5/5

Jeserene B. P. Business - Confirmed reviews ALL

Unfortunately, our 4-night stay at this hotel was a very disappointing experience. There is no lift to the higher floors, and the bathroom is elevated, which I believe contributed to my fall accident and resulted in a painful knee injury. What made the situation worse was that there was no first-aid assistance available, and the sink was located far outside the bathroom. Housekeeping was also a major concern. During our 4-night stay, our room was not cleaned at all. Rubbish piled up, while the towels and bedsheets were not changed. The customer service was disappointing as well. During the early morning shift, the receptionist asked me to come downstairs while I was still sleeping, simply to confirm whether I had paid for a late check-out. Given that I was already dealing with a knee injury, this was particularly frustrating. Breakfast was very limited, with only two options... white bread and pancakes. The only positives were the restaurants nearby and the Filipina staff member at reception, who was kind and considerate enough to help us carry our luggage upstairs. Overall, this experience did not meet the standard I expected from an Accor property. Unfortunately, I would not book this hotel again.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are genuinely sorry to hear that your recent four-night stay did not meet your expectations and, in particular, that you experienced a fall and sustained a painful knee injury during your stay. We are concerned to hear about the circumstances surrounding your accident and sincerely hope that your knee has recovered. Guest safety and wellbeing are extremely important to us, and we regret that you felt there was insufficient assistance available to you at the time. We will review the concerns you have raised regarding the room layout, bathroom access and first-aid assistance with our management team. We also apologise for the housekeeping issues you experienced. A room not being serviced throughout a four-night stay, since we are a budget hotel room is only being serviced upon request. We are equally sorry that your interaction with our reception team regarding your late check-out caused additional frustration, particularly while you were dealing with an injury. We appreciate your comments regarding our Filipina team member who assisted with your luggage, and we will be sure to share your kind words with her. Your comments regarding the breakfast selection are also appreciated. We understand that the available options did not meet your expectations, and your feedback will be shared with the relevant team. While we are pleased that you found the nearby restaurants convenient and that one of our team members was able to assist you, we recognise that these positives do not make up for the shortcomings you experienced during your stay. We sincerely apologise for the overall experience and for the disappointment caused. Your feedback is important to us and will be used to review the areas you have highlighted. Kind regards, Kevin Tanoni General Manager ibis budget Campbelltown

Customer review rating 3.5/5

Peter M. Solo - Confirmed reviews ALL

The curtain needs replacing putting duck tape on it is bs...the bathroom door needs replacing as it is rotting,,the staff is A1...very helpful..

Dear Peter M., Thank you for your feedback. We appreciate your kind words about our staff. I regret any inconvenience caused by the condition of the curtains and bathroom door, and I will ensure that your comments are noted for consideration. Best regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 4.5/5

Michael B. Solo - Confirmed reviews ALL

Had some vehicle issues, booked last minute. Kevin at r ception very friendly and helpful, was able to let me access my room very early and leave luggage there

Customer review rating 2.5/5

Phillip C. Families - Confirmed reviews ALL

I cancelled the booking a week before and on the night i had originally booked i received a phone call asking what time i was arriving .

Dear Phillip C., Thank you for your feedback. We apologize for any confusion regarding your reservation. Our team strives to maintain organization, and we regret that this experience did not meet your expectations. Your comments will be reviewed to enhance our processes. Kind Regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Customer review rating 3.0/5

Paul K. Solo - Confirmed reviews ALL

It was ok but the bathroom was to small for big guys and the bed wasn’t that comfortable

Dear Paul K., Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. However, we regret to hear that the bathroom size and bed comfort did not meet your expectations. Your insights will be considered as we continuously strive to improve our services. Kind regards Kevin Tanoni -General Manager ibis budget Campbelltown

Customer review rating 4.0/5

Egbert K. Business - Confirmed reviews ALL

Good service

Dear Egbert K., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our services to be satisfactory and our facilities clean. Your comments are greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Kevin Tanoni - General Manager ibis budget Campbelltown

Other web-users rate our hotel

  • 468 reviews 9.5/10 Location
  • 870 reviews 4.6/10 Room
  • 625 reviews 8.9/10 Service
  • 11 reviews 6.3/10 WiFi
  • 495 reviews 4.3/10 Comfort
  • 377 reviews 4.5/10 Cleanliness
  • 167 reviews 2/10 Amenities
  • 77 reviews 6/10 Breakfast

Powered by Trustyou

Frequently asked questions

Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Our other establishments nearby

All our hotels in Campbelltown Hotels