ibis budget Campbelltown 3 stars

Customer review rating (ALL Rating) 4.0/5 539 reviews

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Description

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

Our accommodation(s)

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Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 CAMPBELLTOWN
Australia

GPS:-34.048223, 150.82695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  539 reviews

TripAdvisor Rating  3.0/5  290 reviews

Customer review rating 2.0/5

Cory R. Business - Confirmed reviews ALL

The service I received was great as I was arriving late. When I arrived I honestly regretted making the booking.

Dear Cory R., Thank you for sharing your feedback. I am pleased to hear you appreciated the service upon your late arrival. However, I regret that your experience with the room did not meet your expectations. Your comments will be considered as we continue to improve our offerings. Kind Regards Danessa Languido - Assistant Manager Ibis Budget Campbelltown

Customer review rating 3.5/5

Kathryn H. Families - Confirmed reviews ALL

We had a restful night, with good air conditioing, room size is perfect for a quick stay, location is excellent and convenient for a quick meal and highway access, breakfast well organised and very the room price very affordable. However, we had to get past first appearances which really aren't the best having the open cleaning room the first thing that you see when you walk in and cleaning trollies in the foyer, paint sheets and paint shoved under the stairs etc. I definitely second a previous review I read about people smoking out the front, perhaps you can have a desginated smoking area that's not where people first see the motel? Cleaning of the rooms definitely needs more attention to detail - food from other people left in the freezer section of the fridge and coffee splattered on the back of the door and walls, stuff poked into the air-conditioner. I would stay here again but if I did recommend it to others I would warn them its a bit 'rough and ready' if they can get past that, it is a good stay for all the other reasons above.

Dear Kathryn H., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive comments about the comfortable room size, convenient location, and well-organized breakfast. It is gratifying to hear that you enjoyed a restful night and found our rates affordable. However, I acknowledge your concerns regarding the initial impressions of our property. We strive to maintain a welcoming environment and will address your observations about the cleanliness and organization in common areas. Your suggestion for a designated smoking area has been noted, as we aim to enhance guest experience upon arrival. We appreciate your willingness to stay with us again and your feedback regarding the attention to detail in room cleanliness. Your insights are invaluable as we continue to improve our services. Kind Regards Danessa Languido - Assistant Manager Ibis Budget Campbelltown

Customer review rating 0.5/5

Richard W. Couples - Confirmed reviews ALL

Rubbish, the place needs knocking down, it`s like a brothel, my dogs kennel is a better place to stop, don`t stay there.

Dear Richard W., Thank you for your feedback. I am sorry to learn that your experience did not meet your expectations. We strive to provide a comfortable environment for all guests, and I regret that we fell short in your case. Your comments will be taken into consideration. Kind Regards Danessa Languido- Assistant Manager Ibis Budget Campbelltown

Customer review rating 4.0/5

Sophie R. Solo - Confirmed reviews ALL

It was good. Service was great and the room was fine. However, at 6am in the morning, random people knocked my room door three times in a row, which made me feel a bit unsafe.

Dear Sophie R., Thank you for your feedback. I am pleased to hear that you found our service satisfactory and your room to be adequate. However, I regret that you experienced disturbances during your stay, which affected your sense of safety. Your concerns are important to us. Kind Regards Danessa Languido- Assistant Manager Ibis Budget Campbelltown

Customer review rating 5.0/5

Emmanuel B. S. Couples - Confirmed reviews ALL

10 mins to the train station. Value for money.

Dear Emmanuel B. S., Thank you for your kind feedback regarding the perfect location and value for money at our hotel. It is gratifying to know that you found your stay enjoyable and convenient. Kind Regards Danessa Languido - Assistant Manager Ibis Budget Campbelltown

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Other web-users rate our hotel

  • 462 reviews 9.3/10 Location
  • 832 reviews 4.9/10 Room
  • 618 reviews 9/10 Service
  • 11 reviews 8.9/10 WiFi
  • 374 reviews 5.2/10 Cleanliness
  • 267 reviews 8.4/10 Value
  • 164 reviews 2/10 Amenities
  • 75 reviews 6/10 Breakfast

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