ibis budget Campbelltown 3 stars

Customer review rating (ALL Rating) 3.9/5 522 reviews

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Description

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

Our accommodation(s)

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Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 CAMPBELLTOWN
Australia

GPS:-34.048223, 150.82695

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  522 reviews

Customer review rating 0.5/5

Emilia C. Solo - Confirmed reviews ALL

Dirty and small

Dear Emilia C., Thank you for your feedback. I regret to hear that your experience did not meet your expectations regarding cleanliness and room size. Your comments are important to us, and we will take them into consideration as we strive to improve our services. Kind Regards Kevin Tanoni - General Manager Ibis Budget Campbelltown

Customer review rating 4.5/5

Richard M. Friends - Confirmed reviews ALL

worth it

Dear Richard M., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found your experience comfortable and worth it. Your satisfaction is our priority, and we hope to welcome you back soon. Kind Regards Kevin Tanoni - General Manager Ibis Budget Campbelltown

Customer review rating 3.5/5

Adam T. Solo - Confirmed reviews ALL

Stayed in 3 rooms all bathrooms need work or full upgrades, outside venue needs to be cleaned, rubbish all over the place right up to front door, and signage needs to be cleaned, 3 fantastic big pots out the front with 3 dead plants in them? Exturnal windows need attention in each of the rooms I stayed in.

Dear Adam T., Thank you for your feedback regarding your recent stay. I sincerely apologize for the issues you encountered with the bathrooms and the cleanliness of the exterior areas. We appreciate your comments about the need for improvements, and I assure you that your insights will be taken into consideration as we continue to work on enhancing our facilities. Your observations regarding the signage and plant maintenance are noted as well. Kind Regards Kevin Tanoni - General Manager Ibis Budget Campbelltown

Customer review rating 1.5/5

Randall B. Business - Confirmed reviews ALL

Happy to be reimbursed for the stay as I understand IBIS are are large company focussed on customer satisfaction, if not stop emailing me please

Dear Randall B., Thank you for your feedback regarding your recent stay. I sincerely apologize for the condition of your room and any discomfort you experienced. We take cleanliness very seriously and appreciate your understanding of our commitment to customer satisfaction. Kind Regards Kevin Tanoni - General Manager Ibis Budget Campbelltown

Customer review rating 3.0/5

Melissa G. Families - Confirmed reviews ALL

The location is central and quiet with ample parking. The breakfast was better than what I expected. I understand it is budget accommodation but the room felt very tired, the air con is very outdated and bedding not warm for this time of year. The bunk bed was very uncomfortable and was not able to be used by my child. Extra pillows would be appreciated as well. The hotel and room was clean enough. The staff were all very friendly, however would consider my options of accommodation when in the area again.

Dear Melissa G., Thank you for sharing your feedback regarding your recent stay at ibis budget Campbelltown. I am pleased to hear that you appreciated our central location, ample parking, and the quality of our breakfast. However, I regret to learn that the comfort of your room did not meet your expectations. We do strive to provide a satisfactory experience for all our guests, and your comments regarding the air conditioning and bedding will be taken into consideration. While we aim to offer budget accommodation, the comfort of our guests remains a priority. Regarding your request for extra pillows, I encourage our guests to inquire at the front desk during their stay for any additional needs. I appreciate your kind words about our staff and hope you will consider us again in the future. Kind Regards Kevin Tanoni - General Manager Ibis Budget Campbelltown

Other web-users rate our hotel

  • 463 reviews 9.3/10 Location
  • 849 reviews 4.6/10 Room
  • 638 reviews 8.7/10 Service
  • 12 reviews 6.4/10 WiFi
  • 473 reviews 4/10 Comfort
  • 373 reviews 4.6/10 Cleanliness
  • 255 reviews 8.1/10 Value
  • 170 reviews 2.1/10 Amenities

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