ibis budget Campbelltown 3 stars

Customer review rating 3.9/5 2,020 reviews

ALLSAFE approved hotel

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ibis budget Campbelltown
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+ 14 Services

Hotel extras

  • Budget accommodation centrally located in the heart of Western Sydney

  • Close to Campbelltown sporting, dining and entertainment facilities

  • Private outdoor car parking available on-site at the hotel

  • Fast, free & unlimited WiFi available throughout the hotel

  • Easy access to M5 freeway, linking Greater Sydney and suburbs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Campbelltown

3 Rennie Road
2560 campbelltown
australia

Tel: +61246287340

Fax: (+61)2/46287350

Check-in from 12h00

Check out up to 10h00

  • By plane

    SYDNEY AIRPORT At 41km / 25.48 miles

  • By train

    LEUMEAH RAILWAY At 0.7km / 0.43 miles

GPS :-34.048223, 150.82695

Hotel services

Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 72 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • 3 floors
  • Languages spoken at the hotel
    • English
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
Access to property
  • Ibis Budget Campbelltown
    • On site

Our accommodation(s)

Contemporary in design, each the of 72 guest rooms at ibis budget Campbelltown is comfortable and functional, offering a relaxed setting for a restful night's sleep. Perfectly suited for guests travelling on business or leisure, each guest room at this mo dern Sydney hotel features a range of accommodation features, including air conditioning, a well-appointed ensuite, opening windows, a TV, an alarm clock, and comfortable bedding in a choice of configurations, including Queen, and Queen with Single bunk.

Our guest reviews for
ibis budget Campbelltown

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

2,020 reviews

TripAdvisor Rating 3.0/5

276 reviews

Well located

Customer review rating 4.0/5

Jamie Solo - 14/08/2021 Confirmed reviews ALL

Staff were excellent

Dear Jaime N., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Really enjoyed my stay

Customer review rating 5.0/5

Harry W. Solo - 05/08/2021 Confirmed reviews ALL

Your staff were very polite and caring fir my needs. They made me feel welcome, yes, but more so like a part of their family. In my stay I had a bit going on and they showed interest in my life's predicaments. And the rates were very fair and flexible.

Dear HARRY W., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Had a good stay

Customer review rating 5.0/5

Nz Couples - 10/07/2021 Confirmed reviews ALL

Room was nice and tidy, receptionist was lovely. Would recommend!

Dear NAZIBAH C., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Like the location. Had a pleasant stay.

Customer review rating 5.0/5

Michael B. Business - 03/07/2021 Confirmed reviews ALL

Having read a few negative reviews ie :noisey ,not clean about the Cambelltown establishment I was hesitant to come and stay. How ever I am pleased I did stay that first night of three nights as I found the reviews were completely different to the experience I had so I booked another three nights last week and will be booking another three night stay next week

Dear MICHAEL B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

What I expected

Customer review rating 3.5/5

Corina Couples - 29/06/2021 Confirmed reviews ALL

Customer Service was great, friendly, very informative and helpful. TV remote didn't work but was replaced. Need to update air conditioner as it was old and damaged.

Dear Corina B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Clean and quiet

Customer review rating 5.0/5

Anonymous Solo - 28/06/2021 Confirmed reviews ALL

Great comfortable

Dear CAMERON W., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Budget Stay

Customer review rating 3.5/5

Maureen W. Couples - 25/06/2021 Confirmed reviews ALL

Got what we paid for I suppose. Room was clean, bed great, bedding clean and fresh. Towels lovely. But: Face Washers and Hand Towels should be in the room. Surely having two mugs, a stack of tea or coffee and sugar and more than two little milks in the room, when you know the client has travelled far, and we stayed for two nights, would not break the bank. The shower cubicle provided plenty of laughs. Old and small. Staff wonderful.

Dear Maureen W., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Well located, small but comfortable and very clean.

Customer review rating 4.5/5

Megan Couples - 19/06/2021 Confirmed reviews ALL

Perfect location for our stay, small room but very comfortable. Very clean. Staff were very nice and accommodating. One problem was a very loud truck came each morning at 5:30 which woke us. Otherwise very happy with our stay.

Dear Megan F., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Was close to food

Customer review rating 3.5/5

Michael D. Business - 19/06/2021 Confirmed reviews ALL

Was ok but shower no good after a hard day at work

Dear MICHAEL d., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Lack of amenities

Customer review rating 1.5/5

Anonymous Couples - 17/06/2021 Confirmed reviews ALL

I understand it's not Ibis styles but Ibis budget. Still the lack of stuff was a little annoying. We checked in late at 9pm and the room didn't have any soap, shower gel, face towels and bathroom mat. No milk, coffee and kettle as well. We've stayed in other Ibis budget and these things were available there. Would appreciate having these basic things especially if there's no one to talk to at reception during late hours.

Dear Lakshya D., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager
Customer review rating 2.5/5

Sharyn F. Couples - 14/06/2021 Confirmed reviews ALL

We are lucky it was only an overnight stay. Over priced for that even. I remember it was the old formula 1 back 25 years ago and I don’t think anything has been replaced since.

Dear Sharyn F., Thank you for taking the time to tell us about your experience at the ibis budget Campbelltown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim McGrath General Manager

Well located very friendly reception.

Customer review rating 4.0/5

Barbara M. Couples - 14/06/2021 Confirmed reviews ALL

We arrived to very friendly receptionist who came and fixed the light in the bathroom. Very helpful and nothing a trouble to him.

Dear BARBARA M., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Good price. Central location.

Customer review rating 4.0/5

Richard Solo - 07/06/2021 Confirmed reviews ALL

The room was clean and the staff courteous. The showerette was a little cramped but water pressure and temp was fine! Overall I'd stay here again. Value for money!

Dear RICHARD W., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Great

Customer review rating 4.0/5

Terry Families - 06/06/2021 Confirmed reviews ALL

great and economical stay

Dear TERRENCE F., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Excellent customer service

Customer review rating 4.5/5

Mitch Business - 05/06/2021 Confirmed reviews ALL

Whilst my room was basic, it was clean and tidy. I was most impressed by how friendly and helpful the staff on reception were during my time. I was helped by two different members, but both were friendly and helpful.

Dear MITCH S., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Clean and tidy

Customer review rating 4.0/5

Bob H. Couples - 01/06/2021 Confirmed reviews ALL

Good clean compact bathroom. Matress was a bit solid. A click and are light kept coming on during the night. Could find it as didn't happen while I watched it. Electric jug supplied but no cups or coffee ect. Good for price paid for a one night stop.

Dear ROBERT H., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Great staff

Customer review rating 3.5/5

Noah B. Couples - 01/06/2021 Confirmed reviews ALL

Very welcoming staff.

Dear NOAH B., We very much appreciate your comments regarding your stay at the ibis budget Campbelltown. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim McGrath General Manager

Just for the staff...

TripAdvisor rating 3.0/5

Ned_in_China 14/02/2021 TripAdvisor review

The staff at ibis Budget Campbelltown were the main reason that the stay was bearable. There is nothing wrong with the facilities and they are as you would expect in a budget hotel. I was in-house from July 1st 2020 until February 11th 2021. Management and staff made every effort throughout my stay to make sure that I had everything that I needed and they were working under COVID-19 restrictions for the entire time that I was in-house. To Jim, Teuila and the rest of the staff, a big thank you.

Many thanks Ray, it was a pleasure having you here. Ill pass on the feedback to the team. The hotel feels very empty without your big personality. We are glad you got home safely, best of luck with everything and thank you for staying with us. Regards, Jim McGrath General Manager

Good property for couples

TripAdvisor rating 3.0/5

danisharyan Family - 01/01/2020 TripAdvisor review

The property is clean but good staff. But it is not a good choice if travelling with family. Car park if free and close to restaurants and some key tourist places. I did not try the breakfast but its a cold one. No lift so you have to carry things through stairs.

Budget but name, Budget by nature

TripAdvisor rating 3.0/5

colinus Couples - 30/07/2019 TripAdvisor review

We stayed two nights. The room was comfortable. Bathroom was so small there was no room for a sink which was at the back of one of the beds. We paid $1.00 for Breakfast when we booked the room. This was overpriced. They do not cater for Gluten Free in any way. At least we got our $1.00 worth in coffee. The blind in our room was broken and had to be wedged into the frame to hold it down. It is very much the luck of the draw with the rooms. We supplied our own breakfast on the second day and as we sat eating it we listened to each person complain about their room as they checked out.

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