Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 2,811 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

  • ALLSAFE certification and 24-hour reception.

Our accommodation(s)

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Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

Coco's Kitchen + Bar

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,811 reviews

TripAdvisor Rating  4.0/5  2,938 reviews

Good stay

Customer review rating 4.5/5

Jukka Couples - Confirmed reviews ALL

I would say exellent stay, but the check in procedure was unpleasant. Our previous visit was better, as we had not to give you any extra deposit to cover possible damages you expected us to do. Last time we spent over 3 weeks and now 9 days and without any extra costs to be covered. An other thing is that the hotel did not have saunas any more available and we were missing also the seafood buffet once a week. I think you have one of the best breakfast available. Rooms and services also ok. Friendly personnel. Many reasons to come back again.

Jukka, Thank you for sharing your feedback about your recent stay at the Pullman Cairns International. We're pleased to hear that overall, you had a good stay and found the rooms and services to be satisfactory. Your positive comments about the breakfast and our friendly personnel are greatly appreciated. We apologize for any inconvenience you experienced during the check-in procedure and for the changes in our amenities, such as the saunas and seafood buffet. Your feedback is important to us, and we will consider it as we continue to improve our services and offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Scott Grant General Manager

10/10 service

Customer review rating 5.0/5

Darren Families - Confirmed reviews ALL

The staff at Pullman Cairns International were extremely accommodating and nothing seemed to much trouble for them. The room was clean and tidy and, had everything you would expect. The restaurant had a great selection for the family, and the breakfast buffet was outstanding. I wouldn't hesitate recommending this place to anyone.

Darren, Thank you for sharing your feedback about your recent stay at the Pullman Cairns International. We're delighted to hear that you experienced 10/10 service during your stay and that our staff went out of their way to accommodate your needs. Providing exceptional service and ensuring our guests have a comfortable stay is one of our top priorities. We're also pleased to know that you found the room clean and well-equipped, and that you enjoyed the great selection at the restaurant and the outstanding breakfast buffet. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to the opportunity to welcome you back in the future for another outstanding stay. Warm regards, Scott Grant General Manager

Great location with good facilities.

TripAdvisor rating 4.0/5

robw209 Couples - TripAdvisor review

Great location and good facilities. Breakfast buffet was very good. Bar and lobby area was grand old style and pleasant. Pool area was very large and spacious and clean but needs some renovation work in spots to bring it back to its best. Bed and room was large and comfortable. We declined the upswell of newer and larger rooms on arrival and stuck to our original booking. Room was good but small tv and some of the furniture showing it’s age. Overall very good value for Cairns. Longer stay woul recommend the upgrade to newer rooms.

robw209, Thank you for sharing your feedback about your recent stay at the Pullman Cairns International. We're delighted to hear that you enjoyed our great location and the good facilities at the hotel. Your positive comments about the breakfast buffet, the bar, lobby area, and the pool area are greatly appreciated. We appreciate your comments about the room and the furniture. Your feedback is valuable to us, and we will consider it as we plan for future updates and renovations. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back in the future. If you decide to have a longer stay, we'll be happy to accommodate you in one of our newer rooms. Warm regards, Scott Grant General Manager

8

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very relaxing

Anita, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Scott Grant General Manager

location ok

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Check in is a joke am a regular guest and each time have to go thru a 5 min nightmare

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Other web-users rate our hotel

  • 702 reviews 9.6/10 Location
  • 1,698 reviews 7.9/10 Room
  • 1,549 reviews 8.3/10 Service
  • 25 reviews 6.8/10 WiFi
  • 553 reviews 7.4/10 Vibe
  • 552 reviews 7.6/10 Comfort
  • 478 reviews 6.9/10 Cleanliness
  • 471 reviews 6/10 Food

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