Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.4/5 3,351 reviews

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Pullman Cairns International - Image 1
Pullman Cairns International - Image 2
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Pullman Cairns International - Image 4
17 Abbott Street, 4870 CAIRNS, Australia

Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 1 King Bed, Accessible

Photo out of - SUPERIOR ROOM, 1 King Bed, Accessible

Our Accessible Superior King is a recently rejuvenated spacious hotel room, featuring a private balcony- king bed- accessible ensuite bathroom and custom amenities- 50 inch TV- Nespresso machine- mini bar and complimentary WiFi

Max. number of persons
2
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room
See availabilities

Experience a rejuvenated hotel room complimenting contemporary luxury and architectural grandeur. This hotel room has a private balcony- two long double beds- ensuite bathroom with lux amenities- 50 inch TV-Nespresso machine- mini bar and comp Wifi.

  • Views:

    City View or Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Recently rejuvenated light filled, spacious rooms featuring contemporary luxury with grandeur and custom designed furnishings. Appreciate the views of the Harbour vista from your private balcony.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping city and mountain views from the comfort of your private balcony. Featuring two double beds- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping city and mountain views from the comfort of your private balcony. Featuring a queen bed- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping views of the Cairns Harbour from the comfort of your private balcony. Featuring a queen bed- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping views of the Cairns Harbour from the comfort of your private balcony. Featuring two double beds- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on the 15th and 16th floor. Very spacious with separate bedroom and lounge area. Featuring a full bathroom, complete with a separate spa bath and shower. The Suite features 2 balconies with views of Cairns city and hinterland.

  • Views:

    City View

Max. number of persons
3
Area
From 72 m² / 775 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Drawing from the beauty and the natural wonders of the tropical north, the rooms offer custom design features and modern furnishings including two long double sized beds, ideal for business and leisure travellers alike.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite Harbour View King

Photo out of - Executive Suite Harbour View King

The Executive Suite provides expansive views of the Harbor, cityscape, and mountain vistas. The design seamlessly integrates a separate living area and restroom with a generously sized hotel bedroom with a luxurious King bed and a full bathroom, complete

  • Views:

    Harbour view

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Superior Executive Suite

Photo out of - Superior Executive Suite

Our Accessible Executive Suite has a King bedroom and separate living room with mini kitchenette. Featuring a spacious balcony- king bed- accessible ensuite bathroom and custom amenities- 50 inch TV- Nespresso machine- mini bar and complimentary WiFi

  • Views:

    City View or Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 75 m² / 807 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Telephone
Fax +61 7 4031 1465
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 324 rooms
  • 2 rooms for people with reduced mobility
  • 324 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • Japanese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • High Speed internet Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

18 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Green area
  • Tourist guide for families

Well-being

Pool

  • Outside
  • On site

Gymnasium

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 13.81 € 22 AUD Per day

Services & equipment

  • Stairs
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Coco s Kitchen + Bar

Photo out of - Coco s Kitchen + Bar

Nestled within Pullman Cairns International, Coco s Kitchen and Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Cooking style
International
Capacity
90
Accessibility
Accessible service
4870 Cairns, Australia
Telephone +61 7 4050 2101
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Nestled within Pullman Cairns International, Coco s Kitchen and Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Swim a few laps in either of our two pools, relax in the Jacuzzi, order some food and drinks... Need more reasons to come up to the third-floor tropical pool deck?

The Pullman Cairns International has a fully equipped gymnasium, complete with excellent cardio equipment, free weights and pin weights equipment.

Escape to Vie Spa, a place where your wellness is nurtured to harmonise with your inner self, a place where care is personalised and life is celebrated. From the moment you enter our sanctuary you will feel a wave of calm wash over you.

The ideal setting for Cairns weddings of all sizes, Pullman Cairns International features an extensive array of event spaces, catering options and packages, with a dedicated events team on hand to assist with organisation and planning of the big day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,351 reviews

Customer review rating 5.0/5

Ian W. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Jules M. Families - Confirmed reviews ALL

Customer review rating 0.5/5

Kermeen K. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Phillip S. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Leo N. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Jules M. Families - Confirmed reviews ALL

As above plus we were made to feel welcome and special!

Customer review rating 0.5/5

Kermeen K. Business - Confirmed reviews ALL

Torn curtains, a key in a safe and tape holding carpets in the corridor ! I’d be fine with this if I was booking a 2 star property but not for $$$ I spent on this . Staff were lovely and not reflective of the maintenance required for this hotel. Opened my balcony door once and couldn’t shut it as the latch was stuck . Don’t be fooled by the nice looking lobby area !! Rooms are a shamble !

Customer review rating 4.5/5

Phillip S. Business - Confirmed reviews ALL

Attended for a conference and found it very convenient and pleasant , the breakfast is outstanding

Customer review rating 5.0/5

Leo N. Business - Confirmed reviews ALL

We had a conference at Pullman, it was nice and intimate. Got to know lots of people. The size of the hotel makes it easy to get to know other people. It was a great experience. Location near the water is also good.

Customer review rating 4.0/5

Juliet L. Families - Confirmed reviews ALL

Comfortable stay at the hotel the only thing that I would comment on was we didn’t know there was a conference at the hotel during our week stay I think dinner one night was a half an hour wait for reasons unknown but I assume because it was a busy night full of conference delegates some areas were closed like the pool for their functions there was a wait to the elevator I don’t know how I could have known but if I was told we would have most likely booked elsewhere. Friendly staff. We stayed in the old rooms there were levels that were renovated and others not. Plenty of restaurants close by a shot walk to the wharf for more dining experiences other than that it was good.

Customer review rating 3.5/5

Allen S. Couples - Confirmed reviews ALL

Its a shame all 3 lifts stopped working as we where checking out to catch a plane.

Customer review rating 3.5/5

Sherrie K. Business - Confirmed reviews ALL

Thought it was nice and clean but have had better experiences at other Accor hotels. I understand you are trying to save water but at a Pullman start recently in Sydney I was given glass bottled water to use with filtered water and had the option of sparkling or still. The pool menu was very limited and the foo took a very long time to come.

Customer review rating 4.5/5

Lilian M. Solo - Confirmed reviews ALL

Check-in was quick and seamless no hustles

Customer review rating 5.0/5

David P. Families - Confirmed reviews ALL

We were there for a week with sport for my child. Awsome place and awasome staff but there was a doctors conference there on the Friday and was asked to leave the pool. While i understand you have a function facility i don,t believe it is fair to ask people who are staying with you to leave. no prior notice was given.

Customer review rating 5.0/5

Chantelle V. C. Business - Confirmed reviews ALL

I was welcomed and accommodated unbelievably well. I can not fault anything at all from my stay and I would highly recommend staying her to everyone!

Customer review rating 2.0/5

Rachel R. Business - Confirmed reviews ALL

My room was situated opposite the casino, which played loud music late into the night every night of my stay (4 nights). Unfortunately the windows were not sound proof. Also next room was a family with young child/ren, who screamed a lot, and the sound easily travelled through the locked adjoining door. Perhaps without the adjoining door, the noise would be less disruptive.

Customer review rating 5.0/5

Olaitan O. Solo - Confirmed reviews ALL

Seamless and lovely.

Customer review rating 3.5/5

Gregory D. C. Couples - Confirmed reviews ALL

Reception team were great. Welcoming and very helpful and made the check in and check out process easy. Rooms & facilities are a outdated. Certainly need a refresh. Breakfast was not enjoyable. Food wasn't hot. Cold serves were too chunky and the variety was limited. The order the breakfast offerings were laid out didn't flow. Staff however were pleasant.

Customer review rating 2.5/5

Bronwen N. Families - Confirmed reviews ALL

The carpet was grubby, furniture damaged

Customer review rating 3.5/5

Heidi L. Couples - Confirmed reviews ALL

Room/ floor was quite old and tired looking. Carpet in corridors worn and tatty. Bathroom basin had a large crack. Room generally outdated. Not having a free bottle of cold water in fridge in room was very disappointing for such an establishment. Main hotel foyer was a nice airy, spacious area.

Customer review rating 5.0/5

David A. Business - Confirmed reviews ALL

Really great service, clean rooms. Outstanding experience

Customer review rating 4.5/5

Graham C. H. Business - Confirmed reviews ALL

While the floor allocated is awaiting renovation and looks very tired, the staff are amazing with their customer service, seeking solutions that allow their visitors relax knowing everything is under control.

Customer review rating 4.5/5

Brian M. Business - Confirmed reviews ALL

well located comfortable ,seamless check in checkout Basic breakfast variety

Customer review rating 4.0/5

Grant P. Business - Confirmed reviews ALL

Excellent and spacious accomodation with great staff.

Other web-users rate our hotel

  • 929 reviews 9.5/10 Location
  • 1,814 reviews 7.6/10 Room
  • 1,682 reviews 8.6/10 Service
  • 29 reviews 4.8/10 WiFi
  • 588 reviews 7.3/10 Vibe
  • 588 reviews 6.5/10 Cleanliness
  • 439 reviews 7.9/10 Breakfast
  • 354 reviews 5.6/10 Pool

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