Pullman Cairns International Hotel 5 stars

Customer review rating 4.4/5 7,400 reviews

ALLSAFE approved hotel

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Pullman Cairns International
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+ 22 Services

Hotel extras

Just because you are away from home, doesn't mean you shouldn't feel at home. At Pullman Cairns International, guests have access to a range of facilities to make them feel more comfortable, such as a gym and saunas, Wi-Fi, a concierge and guest laundry.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • CAIRNS INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Beach and water sports
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • Room service
Business services
  • 18 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Pullman Cairns International

17 Abbott Street
4870 cairns
australia

Tel: +61740311300

Fax: (+61)7/40311465

Check-in from 14h00

Check out up to 11h00

  • By plane

    CAIRNS INTL AIRPORT At 8km / 4.97 miles - Shuttle paying

  • By train

    CAIRNS STATION At 2km / 1.24 miles

GPS :-16.924157, 145.779124

Our accommodation(s)

Offering spectacular views over the harbour, mountains and city, guest rooms at Pullman Cairns International allow guests to relax and unwind in comfort and style. With accommodation options for business and leisure travellers, guests staying at this beau tiful Cairns hotel can choose from 321 spacious and elegantly appointed rooms, with Premium, Executive and Presidential options available. Each room features a private balcony, HD TV with video-on-demand, a work desk, blackout curtains and room service.

City Mountain View Queen Room

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City View, Mountain view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

City Mountain View Twin Room

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: Mountain view, City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

City Mountain View King or Twin Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City View, Mountain view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Harbour View Queen Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Harbour view, Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Harbour View Twin Room

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: Harbour view, Ocean/Sea view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Harbour View King or Twin Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view, Harbour view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities

Premium City Mountain View King Room

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: City View, Mountain view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium City Mountain View Twin

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: City View, Mountain view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium King Harbor View

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view, Harbour view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar

Premium Twin Harbor View

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view, Harbour view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

COCO'S KITCHEN + BAR

Type of cuisine: International

We love all good food, but we are especially passionate about Tropical North Queensland's wonderful array of local fish and seafood. Pure, honest and clean flavours are vibes that inspire us.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 700

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 420 people

Find out more

Our guest reviews for
Pullman Cairns International

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,400 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,811 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Weekend away

Customer review rating 3.0/5

Rob B. Couples - 12/05/2021 Confirmed reviews ALL

Staff friendly however carpet needs replacing on 15th floor. Upgraded to executive room, however this meant my partner and myself had to sleep in separate beds due to them being so small and both of us being almost or over 6 foot tall.

Quite location

Customer review rating 3.5/5

Nik. R. Solo - 12/05/2021 Confirmed reviews ALL

Hotel staff super friendly, nice and clean. Rooms are really nice, the only problem was the mattress was old and could/should be replaced. The room service menu was really good, but l wish there was just some plain food on it like a club sandwich etc.

comfortable stay

Customer review rating 4.0/5

Judy 1. Friends - 12/05/2021 Confirmed reviews ALL

Was relocated to this Hotel from Pacific Hotel. The front counter staff were friendly and helpful. The room was comfortable and clean. I realise its an older Hotel. Bathroom needs renovating. Thank You

Good stay

Customer review rating 4.0/5

Daniel Business - 11/05/2021 Confirmed reviews ALL

Comfortable bed, didn’t use and amenities as I was out all day and only there to sleep.

Good overnight stay

Customer review rating 4.0/5

James M. Couples - 11/05/2021 Confirmed reviews ALL

Front desk staff excellent. Easy parking. Room was old style large, including bathroom, & had views over the city. The beds were OK but will need replacing soon. The major problem was the ceiling which had a few large peeling paint sections, which could e fied with a can of paint.

Great hotel. Love the foyer and rooms. Solid and style!

Customer review rating 4.0/5

Anonymous Business - 10/05/2021 Confirmed reviews ALL

Loved the features. This is a hotel that was not built on the cheap. In particular love the entrance and the marble bathrooms!

Dear Josh, Thanks for choosing to stay with us recently and then take the time to share your thoughts via this review, we appreciate the feedback! I agree that our arrival and lobby experience is breathtaking - myself and the team absolutely love the grandness of our foyer! We are pleased that you have had an enjoyable stay and hope to have the pleasure of welcoming you back again! Warmest regards, Monique Harmer

good stay

Customer review rating 3.5/5

James N. &. N. Business - 10/05/2021 Confirmed reviews ALL

The business meeting with principals was made all the easier for your very good catering serviceand breakfast classic presentation .

Dear James, We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team ensuring that Yuko form our Reception team is recognised for providing you with great service! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Monique Harmer

Worth staying!

Customer review rating 5.0/5

Anonymous Couples - 10/05/2021 Confirmed reviews ALL

We enjoyed our 6 days stay. Staffs are friendly and efficient. Our room is always clean and tidy.

Thank you for the perfect review Liezl! We are thrilled that you have enjoyed your recent 6 night stay with us and thank you for your time in posting this review. I have shared your kind comments with my team. Wishing you all the best! Monique

Always feel welcome

Customer review rating 5.0/5

Stuart H. Business - 10/05/2021 Confirmed reviews ALL

Staff are friendly. Rooms and meals are excellent

Dear Stuart, Thanks so much for choosing to stay with us again - we sincerely appreciate your loyalty! So pleased to read that you have had a good stay and I will share your comments with the team. We look forward to seeing you again soon! Warmest regards, Monique

Great hotel perfectly located

Customer review rating 4.5/5

Terry S. Couples - 10/05/2021 Confirmed reviews ALL

Loved your beautiful hotel. Room was great bed very comfortable very clean. Staff were friendly. One downside was extra cost for parking. Would prefer the cost to be known upfront. Really enjoyed our stay.

Dear Terry, Thanks so much for the review! Myself and the team are delighted that you have enjoyed your recent stay with us and hope that we will have the pleasure of welcoming you back again soon! Warmest regards, Monique

Always a great experience

Customer review rating 5.0/5

Georgina Friends - 10/05/2021 Confirmed reviews ALL

This is my third stay at this location. The staff are always friendly and attentive and the rooms are well appointed. I love the relaxed feel even though it is a 5-star experience. You can truly have a relaxing stay. We stayed for 3 nights this time, had the High Tea spa package and had a number of meals in the restaurant. Everything was great.

Dear Georgina, Thanks so much for choosing to stay with us again, we sincerely appreciate your loyalty! I am delighted to read that you have had another enjoyable stay and thank you for the detailed feedback. Our High Tea is pretty awesome, Ash our Head Pastry Chef and her team do a great job! Hoping that we have the chance to welcome you back for a 4th visit! Best wishes, Monique

Well located

Customer review rating 3.5/5

Jeni Couples - 08/05/2021 Confirmed reviews ALL

We enjoyed our stay, hotel food was a bit average, but overall staff and hotel location was great!

Dear Ceni, Thank you for your review! I am pleased to read that you have enjoyed your stay with us and hope that we have the pleasure of welcoming you back again soon. Kindest regards, Monique

Great Location, Service was wonderful, Rooms need attention

Customer review rating 3.5/5

Anonymous G. R. 1. Solo - 07/05/2021 Confirmed reviews ALL

Perfect location for a Cairns City stay and would absolutely recommend to anyone who needs easy access to Reef Fleet Terminal and the Cairns City Centre. Service was speedy and very professional and super friendly, bar and restaurant staff are to be commended on their service and genuine care and joy. The only thing I would suggest is that the rooms get a thorough looking into. The furniture is quite outdated and worn out, the room had a very "damp" smell to it, perhaps from water damage. The bathroom was big and beautiful though the toilet didn't flush quite properly. For those looking for a peaceful quite resting place be warned then walls are quite thin and you can basically hear everyone's toilet flushing. Outside of the room downfall I thoroughly enjoyed my stay.

Dear Ben, We very much appreciate your comments regarding your stay at the Pullman Cairns International and thank you for choosing to stay with us. We are so pleased to read that you have enjoyed your stay, particularly our location. I am delighted to advise that we are in the final preparation stages for our rooms refurbishment that will address the concerns you outline. Hoping that we have the pleasure of welcoming you back again. Best wishes, Monique

Excellent stay at an excellent hotel

Customer review rating 5.0/5

Bernie H. Couples - 07/05/2021 Confirmed reviews ALL

We were made feel welcome right from the start and really felt appreciated. What was disappointing however was that there was no food available on 5 of the seven evenings that we spent at the hotel. There is no mention of this lack of food on the internet or on our booking. Unfortunately for your hotel we mostly ate elsewhere

Dear Bernie, Thank you for choosing us for your 50th Wedding Anniversary celebration! Myself and the team are delighted that you enjoyed your special stay with us. We have made some changes to restaurant opening hours in response to changes in business demand with In Room Dining available 7 nights per week. I do apologise that this impacted your stay. Hoping that we have the opportunity welcome you back again! Kindest regards, Monique

Great location, great stay

Customer review rating 5.0/5

Mrs J. M. Couples - 06/05/2021 Confirmed reviews ALL

Enjoyed our 4 night stay, great location and staff were all great Would stay here again

Thanks so much for the review! Myself and the team were delighted that you have enjoyed your stay and would happily stay again. We shall look forward with pleasure to your next visit. Wishing you all the best. Monique Harmer

Good

Customer review rating 4.5/5

Don F. Solo - 05/05/2021 Confirmed reviews ALL

Good

Dear Don, We very much appreciate your comments regarding your stay at the Pullman Cairns International. How very special that you know the original builder of our beautiful hotel. We certainly agree that she is a well built hotel! We hope to have the pleasure of welcoming you back again! Warmest regards, Monique

Overpriced and uncomfortable

TripAdvisor rating 2.0/5

RTWheat 14/04/2021 TripAdvisor review

I thought I’d make our night away without the kids special by upgrading to an ocean view room instead of the regular city view room we tend to get when we stay away. Whilst our room was clean and tidy we did not sleep a wink with the extremely uncomfortable bed. Had I known how uncomfortable the bed was I would have just driven home that night to my own bed. $270 for a room we could not sleep in! We ordered room service. $6.00 to bring a dish to the room! Come on $6.00 is appalling considering it was cooked on site. We won’t be back again.

Dear RTWheat, Thank you for choosing to stay with us recently. I am so sorry to read that you found the bed to be uncomfortable. I am not sure whether you bought this to our attention during your stay as we could have offered you some options, nevertheless please accept my sincerest apology that we have let you down in this way. We would love the opportunity to welcome you back for an improved stay. Please feel free to reach out to me directly at the hotel when you are next planning a visit so that I may personally over see your reservation and stay. Best wishes, Monique

Great Motel

TripAdvisor rating 5.0/5

gregandnina77 08/04/2021 TripAdvisor review

This motel was very clean, and tidy. It's very central to everywhere you want to go. The staff were very friendly and helpful. Breakfast was very good. We'll be staying at this motel again, and we enjoyed our time there.

Hi gregandnina77 Thanks for taking the time to review your stay, I am delighted that your time with us was enjoyable and the team were welcoming and helpful. We look forward to welcoming you back! Kind Regards, Leissa

Good location

TripAdvisor rating 4.0/5

Thuong P 08/04/2021 TripAdvisor review

Not fully 5 star services provided during my stay due to Covid. However, overall it satisfied with my stay at the hotel. I hope 5 star service will coming back once pandemic is eased. Also, some uplift of the hotel facility need to be carried out as they look aging.

Dear Thuong P, We appreciate your time in posting this review. Myself and the team were pleased that you enjoyed your stay and we hope to have the pleasure of welcoming you back again! Kindest regards, Monique

Clean, comfortable & well positioned hotel

TripAdvisor rating 4.0/5

moonman2017 07/04/2021 TripAdvisor review

Hotel is in a great location, walking distance to the esplanade, casino & restaurants We were on the 10th floor with a beautiful view towards the city & mountain ranges Beds are comfortable even if they are only a double!! Bathroom was excellent with awesome water pressure & plenty of hot water Breakfast was included but we chose to eat elsewhere after the 1st morning. Breakfast was tasteless, cold, very unorganised as the staff had to serve due to covid rules. If we wanted an omelette we had to pay $5 extra & also had to pay extra for more tyhan 1 cup of coffee/tea each!!!

Dear moonman2017, Thank you for choosing to stay with us recently! We appreciate you taking the time to share your thoughts in this review, we are grateful for your feedback and I have shared your thoughts regarding your breakfast experience with the team. Hoping that you have a wonderful rest of 2021. Warmest regards, Monique

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