Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.5/5 3,518 reviews

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Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa, and Tropical Pools.

Our accommodation(s)

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Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Coco's Kitchen + Bar

Nestled within Pullman Cairns International, Coco's Kitchen & Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,518 reviews

TripAdvisor Rating  4.0/5  2,997 reviews

Certificate of excellence 2024

Great Stay

Customer review rating 5.0/5

Kirsty Business - Confirmed reviews ALL

Friendly helpful service, bar staff exceptional - friendly and accommodating to all ages, room perfect

Dear Ms. B., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicole O' Leary Assistant Front Office Manager

Amazing Staff, Breathtaking Room

Customer review rating 5.0/5

Mandy Business - Confirmed reviews ALL

What an absolutely wonderful experience this was, in every way! The staff at Pullman Cairns International are incredibly helpful and friendly, and during my stay went over and above for me. The room was stunning, impeccably presented and well maintained, with absolutely nothing that could be faulted. I can't wait to return!

Reasonably comfortable

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Friendly staff, good coffee, comfy bed. Rooms outdated and unclean. Other peoples hair on the towels.

Well located, great room, clean, friendly staff

Customer review rating 5.0/5

Melanie L. Couples - Confirmed reviews ALL

We loved our stay and will definitely be back

Dear Ms. L., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicole O' Leary Assistant Front Office Manager

Pool

Customer review rating 4.0/5

Carl S. Business - Confirmed reviews ALL

The pool area looks shabby and needs attention.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Cairns International. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologise for the issues you encountered with pool. Due to unplanned maintenance we had to close the pool for temporary fixes. We are aware that it does need updating and feedback like yours helps us prioritize improvements. Rest assured, we are actively working through refurbs to ensure we are meeting standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nicole O' Leary Assistant Front Office Manager

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Other web-users rate our hotel

  • 1,010 reviews 9.4/10 Location
  • 2,028 reviews 7.7/10 Room
  • 1,923 reviews 8.4/10 Service
  • 18 reviews 6.8/10 WiFi
  • 716 reviews 8/10 Comfort
  • 666 reviews 7/10 Vibe
  • 633 reviews 6.5/10 Cleanliness
  • 538 reviews 7.4/10 Food

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