Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.4/5 3,334 reviews

Best price
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Pullman Cairns International - Image 1
Pullman Cairns International - Image 2
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Pullman Cairns International - Image 4
17 Abbott Street, 4870 CAIRNS, Australia

Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 1 King Bed, Accessible

Photo out of - SUPERIOR ROOM, 1 King Bed, Accessible

Our Accessible Superior King is a recently rejuvenated spacious hotel room, featuring a private balcony- king bed- accessible ensuite bathroom and custom amenities- 50 inch TV- Nespresso machine- mini bar and complimentary WiFi

Max. number of persons
2
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room
See availabilities

Experience a rejuvenated hotel room complimenting contemporary luxury and architectural grandeur. This hotel room has a private balcony- two long double beds- ensuite bathroom with lux amenities- 50 inch TV-Nespresso machine- mini bar and comp Wifi.

  • Views:

    City View or Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Recently rejuvenated light filled, spacious rooms featuring contemporary luxury with grandeur and custom designed furnishings. Appreciate the views of the Harbour vista from your private balcony.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping city and mountain views from the comfort of your private balcony. Featuring two double beds- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping city and mountain views from the comfort of your private balcony. Featuring a queen bed- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping views of the Cairns Harbour from the comfort of your private balcony. Featuring a queen bed- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping views of the Cairns Harbour from the comfort of your private balcony. Featuring two double beds- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on the 15th and 16th floor. Very spacious with separate bedroom and lounge area. Featuring a full bathroom, complete with a separate spa bath and shower. The Suite features 2 balconies with views of Cairns city and hinterland.

  • Views:

    City View

Max. number of persons
3
Area
From 72 m² / 775 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Drawing from the beauty and the natural wonders of the tropical north, the rooms offer custom design features and modern furnishings including two long double sized beds, ideal for business and leisure travellers alike.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite Harbour View King

Photo out of - Executive Suite Harbour View King

The Executive Suite provides expansive views of the Harbor, cityscape, and mountain vistas. The design seamlessly integrates a separate living area and restroom with a generously sized hotel bedroom with a luxurious King bed and a full bathroom, complete

  • Views:

    Harbour view

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Superior Executive Suite

Photo out of - Superior Executive Suite

Our Accessible Executive Suite has a King bedroom and separate living room with mini kitchenette. Featuring a spacious balcony- king bed- accessible ensuite bathroom and custom amenities- 50 inch TV- Nespresso machine- mini bar and complimentary WiFi

  • Views:

    City View or Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 75 m² / 807 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Telephone
Fax +61 7 4031 1465

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 324 rooms
  • 2 rooms for people with reduced mobility
  • 324 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • Japanese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • High Speed internet Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

18 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Green area
  • Tourist guide for families

Well-being

Pool

  • Outside
  • On site

Gymnasium

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 13.60 € 22 AUD Per day

Services & equipment

  • Stairs
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Coco s Kitchen + Bar

Photo out of - Coco s Kitchen + Bar

Nestled within Pullman Cairns International, Coco s Kitchen and Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Cooking style
International
Capacity
90
Accessibility
Accessible service
4870 Cairns, Australia
Telephone +61 7 4050 2101
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Nestled within Pullman Cairns International, Coco s Kitchen and Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Swim a few laps in either of our two pools, relax in the Jacuzzi, order some food and drinks... Need more reasons to come up to the third-floor tropical pool deck?

The Pullman Cairns International has a fully equipped gymnasium, complete with excellent cardio equipment, free weights and pin weights equipment.

Escape to Vie Spa, a place where your wellness is nurtured to harmonise with your inner self, a place where care is personalised and life is celebrated. From the moment you enter our sanctuary you will feel a wave of calm wash over you.

The ideal setting for Cairns weddings of all sizes, Pullman Cairns International features an extensive array of event spaces, catering options and packages, with a dedicated events team on hand to assist with organisation and planning of the big day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,334 reviews

Customer review rating 5.0/5

Georgie V. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Jonathan B. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Peter M. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Bradley C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Maris S. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Jonathan B. Business - Confirmed reviews ALL

I was exhausted from travel so went to bed early to recover, unfortunately I was woken at 10pm by a raging party ( with screaming and people falling into the walls ) next to me that didn't stop until after 1130. I did not expect backpacker levels of noise in such a hotel.

Customer review rating 3.5/5

Peter M. Business - Confirmed reviews ALL

The quality of the staff was a mixed affair, some were exceptional and others quite poor. Initially we were checked into rooms on the 16th floor, one only had sheer curtains and they were well past due for an update. Staff were able to move us to the 4th floor and the renovated rooms were substantially improved.

Customer review rating 4.5/5

Bradley C. Business - Confirmed reviews ALL

Had a great stay, all staff were great and polite. Rooms were comfortable and very nice. Thank you

Customer review rating 4.5/5

Maris S. Business - Confirmed reviews ALL

Spent 2 nights in this amazing hotel. Friendly staff, incredibly comfy beds, thick fluffy towels - everything I judge a hotel on was right. Perfect. Professional.

Customer review rating 1.0/5

Savi L. Business - Confirmed reviews ALL

I was not happy with the cleanliness off the hotel room. Found cockroaches above the fridge tea coffee making area. Made video and showed the reception staff. I expected better cleanliness in a place like Pullman. As we were due to move to a different room the following day I left the room early and gave the key so they could attend to the cockroaches before the next guest arrived to occupy the room I knew the hotel was fully booked. f need be happy to provide video. I am only reporting this so the hotel can do better. Not planning to put this out into the community or the public. For reporting this I was suffered 2 days complimentary breakfast.

Customer review rating 5.0/5

Ace D. Business - Confirmed reviews ALL

Very good experience, would stay there again

Customer review rating 5.0/5

Suzanne W. Couples - Confirmed reviews ALL

Staff were helpful and friendly. We enjoyed breakfasts, CoCo’s restaurant, and the convenience to local facilities eg Supermarket and tourist attractions.

Customer review rating 4.5/5

Nathan T. Business - Confirmed reviews ALL

Had a weekend stay for work. Very relaxing

Customer review rating 3.0/5

Matthew B. Couples - Confirmed reviews ALL

Checking later than used to. Parking good underneath. Room good, but lamps out of place. Amenities table in bathroom the same. TV smart, but no functionality- greets only. Big issue was the stream of conferences happening. Very loud and congested - especially at breakfast.

Customer review rating 5.0/5

Hanyang S. Business - Confirmed reviews ALL

I left a pair of glasses behind for a week, and the staff kept them completely safe. They’re over 20 years old and have a lot of sentimental value, so I really thought they were gone for good. Huge thanks to the team for taking such good care of them!

Customer review rating 4.5/5

Lynette H. Friends - Confirmed reviews ALL

Stayed here a few times, had my best friend here for her 60th, we had such a great time, heated spa was so nice:)

Customer review rating 5.0/5

Lynda E. Friends - Confirmed reviews ALL

While we chose a classic room, therefore dated decor, the room was spacious, very clean and perfect for our needs. Staff were professional, friendly and offered additional information and assistance that was helpful to us. The only thing that would have been helpful would be USB/USB-C charging ports in the rooms.

Customer review rating 4.5/5

Kelly J. Business - Confirmed reviews ALL

Hotel staff were all very professional, friendly, accommodating, and helpful across all departments, including functions, spa, restaurant, bar and reception. The rooms are very classy, and provide everything required. I love the mix of modern and old world charm that the foyer and bar area offers. The breakfast buffet offers a great range, and was well catered right through until closing. We also enjoyed a delicious lunch in the bar dining space, with a good variety of menu options from fish & chips to fine dining, to suit any tastes. The pool area is lovely and spacious, with multiple pools and jacuzzis, although a little more shade would be ideal. The hotel is well located for exploring the city. Overall, I was very impressed with my stay.

Customer review rating 4.5/5

Glenn T. Business - Confirmed reviews ALL

Friendly and easy going

Customer review rating 5.0/5

Les A. Business - Confirmed reviews ALL

My go to hotel when travelling to cairns

Customer review rating 2.5/5

Penny T. Business - Confirmed reviews ALL

The staff were lovely and super helpful

Customer review rating 4.5/5

Helen M. Couples - Confirmed reviews ALL

comfortable room close to everything resturant was great

Customer review rating 5.0/5

Susy A. Friends - Confirmed reviews ALL

Excellent in every way, room extremely clean,bed the best comfort in have had in years, breakfast huge selection. Restaurant had quality meals and all staff so quick to oblige to request. Swimming pool and spa area is excellent.

Customer review rating 5.0/5

Michael B. Business - Confirmed reviews ALL

Stayed at the Pullman in Cairns, the service, rooms, food and overall experience was excellent.

Other web-users rate our hotel

  • 954 reviews 9.5/10 Location
  • 1,865 reviews 7.7/10 Room
  • 1,727 reviews 8.6/10 Service
  • 29 reviews 5.3/10 WiFi
  • 616 reviews 7.1/10 Vibe
  • 607 reviews 6.5/10 Cleanliness
  • 452 reviews 7.7/10 Breakfast
  • 362 reviews 5.1/10 Pool

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