Pullman Cairns International 5 stars

Customer review rating (ALL Rating) 4.4/5 3,368 reviews

Best price
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Pullman Cairns International - Image 1
Pullman Cairns International - Image 2
Pullman Cairns International - Image 3
Pullman Cairns International - Image 4
17 Abbott Street, 4870 CAIRNS, Australia

Description

Hotel extras

  • Fantastic CBD location is close to all city amenities.

  • Grand Ballroom, the largest pillar-less ballroom in Cairns, can accommodate a range of events.

  • Safe and secure self parking.

  • Award-winning Day Spa; Vie Spa.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

SUPERIOR ROOM, 1 King Bed, Accessible

Photo out of - SUPERIOR ROOM, 1 King Bed, Accessible

Our Accessible Superior King is a recently rejuvenated spacious hotel room, featuring a private balcony- king bed- accessible ensuite bathroom and custom amenities- 50 inch TV- Nespresso machine- mini bar and complimentary WiFi

Max. number of persons
2
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 40 m² / 430 sq ft
  • Bedding 1 x King size bed(s)
  • Accessible room
See availabilities

Experience a rejuvenated hotel room complimenting contemporary luxury and architectural grandeur. This hotel room has a private balcony- two long double beds- ensuite bathroom with lux amenities- 50 inch TV-Nespresso machine- mini bar and comp Wifi.

  • Views:

    City View or Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Recently rejuvenated light filled, spacious rooms featuring contemporary luxury with grandeur and custom designed furnishings. Appreciate the views of the Harbour vista from your private balcony.

  • Views:

    Harbour view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 55'/140 cm screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping city and mountain views from the comfort of your private balcony. Featuring two double beds- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    City View or Mountain view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping city and mountain views from the comfort of your private balcony. Featuring a queen bed- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    City View or Mountain view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping views of the Cairns Harbour from the comfort of your private balcony. Featuring a queen bed- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on our higher floors, take in the sweeping views of the Cairns Harbour from the comfort of your private balcony. Featuring two double beds- marble ensuite bathroom- tea and coffee making facilities- mini bar and complimentary WiFi.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Located on the 15th and 16th floor. Very spacious with separate bedroom and lounge area. Featuring a full bathroom, complete with a separate spa bath and shower. The Suite features 2 balconies with views of Cairns city and hinterland.

  • Views:

    City View

Max. number of persons
3
Area
From 72 m² / 775 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Drawing from the beauty and the natural wonders of the tropical north, the rooms offer custom design features and modern furnishings including two long double sized beds, ideal for business and leisure travellers alike.

  • Views:

    Harbour view or Ocean/Sea view

Max. number of persons
4
Area
From 40 m² / 430 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Executive Suite Harbour View King

Photo out of - Executive Suite Harbour View King

The Executive Suite provides expansive views of the Harbor, cityscape, and mountain vistas. The design seamlessly integrates a separate living area and restroom with a generously sized hotel bedroom with a luxurious King bed and a full bathroom, complete

  • Views:

    Harbour view

Max. number of persons
3
Area
From 80 m² / 861 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Superior Executive Suite

Photo out of - Superior Executive Suite

Our Accessible Executive Suite has a King bedroom and separate living room with mini kitchenette. Featuring a spacious balcony- king bed- accessible ensuite bathroom and custom amenities- 50 inch TV- Nespresso machine- mini bar and complimentary WiFi

  • Views:

    City View or Mountain view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 75 m² / 807 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • TV with on-screen billing info

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australia

GPS:-16.924157, 145.779124

Telephone
Fax +61 7 4031 1465
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 324 rooms
  • 2 rooms for people with reduced mobility
  • 324 non-smoking rooms
  • 16 floors

Languages spoken at the hotel

  • English
  • Japanese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services
  • Dry cleaning / Ironing

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • High Speed internet Additional charge
  • WiFi in the communal areas Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

18 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Green area
  • Tourist guide for families

Well-being

Pool

  • Outside
  • On site

Gymnasium

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.56 ft

  • Parking pricing: 22 AUD 22 AUD Per day

Services & equipment

  • Stairs
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

Coco s Kitchen + Bar

Photo out of - Coco s Kitchen + Bar

Nestled within Pullman Cairns International, Coco s Kitchen and Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Cooking style
International
Capacity
90
Accessibility
Accessible service
4870 Cairns, Australia
Telephone +61 7 4050 2101
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Nestled within Pullman Cairns International, Coco s Kitchen and Bar embodies a culinary ethos centred on pure, unadulterated flavours paired with an unwavering commitment to authenticity.

Swim a few laps in either of our two pools, relax in the Jacuzzi, order some food and drinks... Need more reasons to come up to the third-floor tropical pool deck?

The Pullman Cairns International has a fully equipped gymnasium, complete with excellent cardio equipment, free weights and pin weights equipment.

Escape to Vie Spa, a place where your wellness is nurtured to harmonise with your inner self, a place where care is personalised and life is celebrated. From the moment you enter our sanctuary you will feel a wave of calm wash over you.

The ideal setting for Cairns weddings of all sizes, Pullman Cairns International features an extensive array of event spaces, catering options and packages, with a dedicated events team on hand to assist with organisation and planning of the big day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,368 reviews

Customer review rating 5.0/5

Liza B. Couples - Confirmed reviews ALL

Dear Liza, Thank you for your positive feedback. We are delighted to hear that you enjoyed the location, cleanliness, and our wonderful pools. Your satisfaction is important to us, and we look forward to welcoming you back for another comfortable stay. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

John R. Business - Confirmed reviews ALL

Dear John, Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found your accommodations comfortable and appreciated our friendly staff. We look forward to welcoming you back in the future. Thank you for your loyalty to ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 3.5/5

Tracey S. Business - Confirmed reviews ALL

Dear Tracey, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the refurbishment of our rooms, as we strive to maintain a comfortable environment for our guests. I sincerely apologize for the inconvenience you experienced. Your comments are invaluable to us, and I will ensure they are communicated to our housekeeping and maintenance teams for review. Thank you again for your insights, and we hope to have the opportunity to welcome you back in the future. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 5.0/5

Christine K. Business - Confirmed reviews ALL

Dear Christine, Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and found our staff to be helpful and friendly. Your satisfaction is our priority, and we appreciate your positive remarks. Thank you for your loyalty to ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 5.0/5

Amanda S. Couples - Confirmed reviews ALL

Dear Amanda, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities, location, and service. Your positive comments inspire our team to continue delivering exceptional experiences. We look forward to welcoming you back soon. Thank you for your loyalty to ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Dear Liza, Thank you for your positive feedback. We are delighted to hear that you enjoyed the location, cleanliness, and our wonderful pools. Your satisfaction is important to us, and we look forward to welcoming you back for another comfortable stay. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

John R. Business - Confirmed reviews ALL

Very friendly staff

Dear John, Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found your accommodations comfortable and appreciated our friendly staff. We look forward to welcoming you back in the future. Thank you for your loyalty to ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 3.5/5

Tracey S. Business - Confirmed reviews ALL

Stayed for 4 nights for a conference. The rooms have been refurbished nicely since I last stayed and everything was as I would expect. However, there was no phone in my room which meant I couldn’t contact reception or room service. There is a QR code that supposedly takes you to the room service ordering system but it was frequently not working. I asked twice about the phone and was told it would be sorted but this didn’t happen. Similarly, I was left without a bath mat on 2 of the 4 nights and the face washers were not replenished. I am more than happy to reuse my bath towels but to have the items removed and not replenished, coupled with the phone issue created an inconvenience for me. I discovered these issues late at night after returning from the conference and I was too tired to go all the way downstairs again.

Dear Tracey, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the refurbishment of our rooms, as we strive to maintain a comfortable environment for our guests. I sincerely apologize for the inconvenience you experienced. Your comments are invaluable to us, and I will ensure they are communicated to our housekeeping and maintenance teams for review. Thank you again for your insights, and we hope to have the opportunity to welcome you back in the future. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 5.0/5

Christine K. Business - Confirmed reviews ALL

Excellent stay with helpful, friendly staff

Dear Christine, Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and found our staff to be helpful and friendly. Your satisfaction is our priority, and we appreciate your positive remarks. Thank you for your loyalty to ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 5.0/5

Amanda S. Couples - Confirmed reviews ALL

Perfect pool, perfect room, perfect view, perfect location, perfect staff,perfect breakfast. can't wait to stay again.

Dear Amanda, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our facilities, location, and service. Your positive comments inspire our team to continue delivering exceptional experiences. We look forward to welcoming you back soon. Thank you for your loyalty to ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

Seik Y. C. Business - Confirmed reviews ALL

Overall good stay. Warmly welcomed by Caine and Yuki. Provided shavers and toothbrush without asking! Upgraded to the comfy refurbished room. Breakfast was alright, and enjoyed the welcome drink with dinner. Satisfied with the welcome amenity, though i could see it being downgraded significantly over the two years or so. Previously we were given occasionally wine, cheese platter, even macarons! Then it became prepaged snacks with wine. Now just small snacks.

Dear Seik Y., Thank you for your kind words regarding your stay with us. We are pleased to hear that you received a warm welcome from our team and enjoyed the upgraded room and amenities provided. We appreciate your feedback about the welcome amenity and understand your sentiments regarding the changes over time. We continuously strive to enhance our guest experiences, and your input is invaluable in this regard. We hope to welcome you back for another enjoyable stay in the future. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 3.5/5

Dianne G. Couples - Confirmed reviews ALL

Buffet breakfast poor for the price

Dear Dianne, Thank you for your feedback regarding the buffet breakfast. We strive to provide a quality dining experience, and your comments will be reviewed with our culinary team to enhance our offerings. Your input is valuable to us. Thank you for your loyalty. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

Magdelina B. Solo - Confirmed reviews ALL

Great room service and attendance by reception staff.

Dear Magdelina, Thank you for your kind words regarding the view and the service provided by our room service and reception staff. We are delighted to hear that your experience was positive and appreciate your feedback. Thank you for your loyalty to ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 5.0/5

Isabella S. Families - Confirmed reviews ALL

I had a great experience staying at the Pullman Cairns International. The hotel was stunning and my room was clean and comfortable. I was pleased with how thorough my room was cleaned and restocked throughout my stay. I truly had a fantastic experience.

Dear Isabella, Thank you for your kind words regarding your stay at Pullman Cairns International. We are delighted to hear that you found our location convenient and your room to be well-maintained and comfortable. Your positive feedback is greatly appreciated and encourages our team to continue delivering exceptional service. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.0/5

Anthony J. Business - Confirmed reviews ALL

Need to include bowls and cutlery in rooms.

Dear Anthony, Thank you for your valuable feedback regarding the amenities in the rooms. We appreciate your suggestion regarding the inclusion of bowls and cutlery, and we will consider it for future improvements. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

Peter M. H. Business - Confirmed reviews ALL

My go to place when visiting Cairns every few months for work. Staff are great. The rooms have been refurbished. Awesome pool and it’s open at night so I can swim after work. And bonus is the EV chargers - I probably shouldn’t highlight this because everyone will want to use them! 😃

Dear Peter, Thank you for sharing your positive experience at Pullman Cairns International. We are delighted to hear that our location, staff, and refurbished rooms met your expectations. It is wonderful to know that you enjoyed our pool facilities and appreciated the availability of EV chargers. We look forward to welcoming you back on your next visit to Cairns. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 3.5/5

Danika R. Business - Confirmed reviews ALL

Nice room, however a bit musky. We originally booked to attend an event however apparently the hotel changed the conditions of the event and the event was moved. So it ended up not being that convenient.

Dear Danika, Thank you for your feedback regarding your recent stay. I apologize for the issues you experienced with the room's condition and the inconvenience caused by the event changes. Your comments are valuable to us as we strive to enhance our guest experience. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

Rae-leigh O. B. Couples - Confirmed reviews ALL

Two night stay, not a single complaint. Will come back.

Dear Rae-Leigh, Thank you for your kind words regarding our location and service. We are delighted to hear that your stay was enjoyable and free of complaints. We look forward to welcoming you back in the future. Thank you for your loyalty ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 5.0/5

Garry P. Business - Confirmed reviews ALL

Everyone from front counter to back of house did everything to make the stay enjoyable

Dear Garry P., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location convenient and our team attentive. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Thank you for your loyalty ACCOR. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 1.5/5

Moira N. Business - Confirmed reviews ALL

The staff were very polite and helpful. But the room we stayed in had a mouldy musky smell The smell was even in the bedding. I ended up getting bites around my wrist hip iner thigh and ankle. Clearly bed bugs. So disgusting and disappointing

Dear Moira, Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you found our staff polite and helpful; however, I regret to learn about the unpleasant experience you encountered in your room. Cleanliness and guest comfort are of utmost importance to us, and your comments will be taken seriously as we evaluate our practices. I appreciate your input, and I hope we may have the opportunity to welcome you back under better circumstances. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 5.0/5

Heinson G. Business - Confirmed reviews ALL

Very smooth, nice room, great service

Dear Heinson, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our accommodations and service. Your kind words serve as a motivation for our team to continue providing exceptional experiences. Thank you for your loyalty. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

Alfina Z. Couples - Confirmed reviews ALL

Great staff. Hotel need a upgrade

Dear Alfina, Thank you for your positive feedback regarding our location and staff. We appreciate your suggestion for an upgrade, as we continually strive to enhance our guests' experiences. It is our pleasure to welcome you, and we look forward to creating many more memorable experiences for you. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.5/5

Bruce M. Business - Confirmed reviews ALL

Very comfortable and we were well looked after

Dear Bruce, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our accommodations comfortable and that our team provided attentive service. Your satisfaction is our priority, and we look forward to welcoming you back in the future. We sincerely thank you for your continued loyalty to Accor. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Customer review rating 4.0/5

Craig A. Business - Confirmed reviews ALL

good, restaurant very expensive

Customer review rating 5.0/5

Alan L. Business - Confirmed reviews ALL

Excellent from beginning to end. So very impressed with the quality of the hotel and its amenities.

Dear Alan, Thank you for your generous feedback. We are delighted to hear that you appreciated our location, amenities, and service. It is always rewarding to receive such positive comments from our guests. We look forward to welcoming you back in the future. We sincerely thank you for your continued loyalty to Accor. Warm Regards, SY, LIM Operations Manager Pullman Cairns International

Other web-users rate our hotel

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  • 658 reviews 7.8/10 Comfort
  • 596 reviews 6.4/10 Cleanliness
  • 586 reviews 7.3/10 Vibe
  • 435 reviews 7.9/10 Breakfast

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