Pullman Reef Hotel Casino 5 stars

Customer review rating 4.7/5 9,797 reviews

#ALLSAFE Accor

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Pullman Reef Hotel Casino
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Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870
cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Check-in from 14h00

Check out up to 11h00

  • AIRPORT :  BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.923458, 145.779488

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Inlet Views with Accessible Bathroom

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 King Single Size Beds, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

TAMARIND

Type of cuisine: Gourmet

Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2017 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2020.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA RESTAURANT - CLOSED

Type of cuisine: Other cooking style

Internationally acclaimed Chinese restaurant in Cairns, well known for it's authentic Peking and Hong Kong Cuisine, Yum Cha and Seafood.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA NOODLE BAR

Type of cuisine: Bistro

A tempting array of traditional Chinese delicacies in the historic surrounds of Customs House. Well known for their noodle artistry, Café China Noodle Bar is the perfect place to try authentic Noodle Soup. This is an independently run restaurant.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIHOU BAR

Non contractual photo

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR

Non contractual photo

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR36 - Temporarily Closed

Non contractual photo

TEMPORARILY CLOSED BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 818

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

9,797 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,406 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Very comfortable

Customer review rating 4.7/5

Stefanie H. Couples - 14/09/2020 Confirmed reviews ALL

From the moment we stepped into the hotel lift and checked in to the moment we checked out, our experience at the Casino was wonderful. The room layout is practical and the bed was a dream!

Dear Stefanie, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location

Customer review rating 4.7/5

Fiona C. Couples - 14/09/2020 Confirmed reviews ALL

Needed a break so our 2 night stay was fantastic. Soaked up the suds in the bath which was great.

Dear Fiona & Graham , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

great service

Customer review rating 4.7/5

Della Friends - 14/09/2020 Confirmed reviews ALL

All staff was amazingly hospitable, the bed was super comfy, great sized rooms

Dear Gary & Della , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Comfortable and Friendly

Customer review rating 4.7/5

Garry Friends - 14/09/2020 Confirmed reviews ALL

Our stay at Pullman Reef Hotel Casino was nothing short of amazing. From the moment we started to walk towards the front door to the moment we loaded into our airport transfer, we were assisted by the friendliest and very helpful staff. The foyer is relaxed but stylish with plenty of room to relax. Our room was spacious with the most comfortable bed. We had a harbour view room with a lovely balcony to enjoy the breeze and view. It's always nice to be able to open up and get fresh air in your room. Our breakfasts at The Merchant we always delicious and the staff also quick, pleasant and attentive. We honestly can't fault our stay and will definitely be back when in Cairns.

Dear Robyn & Garry, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good location great place

Customer review rating 4.7/5

Jeff Couples - 13/09/2020 Confirmed reviews ALL

Most enjoyable

Dear Jeff , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

good stay

Customer review rating 4.7/5

Jeanette R. Couples - 13/09/2020 Confirmed reviews ALL

cleaniness of room and well looked after

Dear Jenette, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Perfect location, beautiful hotel, great food!

Customer review rating 4.7/5

Sharon Couples - 13/09/2020 Confirmed reviews ALL

We had an amazing and comfortable stay at the Pullman, room was beautiful and couldn’t fault anything.

Dear Sharon, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great place for an escape

Customer review rating 4.7/5

Susan S. Couples - 13/09/2020 Confirmed reviews ALL

We came up for three nights from Brisbane and loved our time there. The staff were friendly the breakfast was delicious and the junior suite had a spacious balcony to enjoy.

Dear Susan , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well located

Customer review rating 4.7/5

Rodney C. Couples - 12/09/2020 Confirmed reviews ALL

Pleasurable. Great staff

Dear Rodney, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good stay marred by lazy process

Customer review rating 4.7/5

Pj Solo - 12/09/2020 Confirmed reviews ALL

I requested a late checkout in order to use the facilities whilst waiting to check in at the next hotel I was staying at in Cairns. I moved my luggage to the car and left some perishable items in the refrigerator planning on removing them just before checkout time. Upon returning to the room, 15 minutes prior to the agreed checkout time I found my perishable items gone and someone else occupying the room. Reception then advised me that because my bags were removed from the room they assumed I’d left. At no point did anyone try to contact me to check if I’d left the hotel before the agreed checkout time. The hotel offered to “retrieve” my items. Did that mean get them from the rubbish bin? To her credit the lady at reception offered me money to pay for new items. I declined as I didn’t have the time to go to the store and repurchase the items. I operate on the premise that I can use the room until the agreed checkout time, whether my luggage is insitu or not. A disappointing end to a lovely 3 days at the Pullman Reef. Overall they are doing a good job implementing all of the COVID19 distancing guidelines.

Dear Paula T., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great stay

Customer review rating 4.7/5

Raewyn Families - 12/09/2020 Confirmed reviews ALL

Friendly staff. Lovely clean rooms. Food/restaurants very good.

Dear Raewyn, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great place to stay. Great location

Customer review rating 4.7/5

Craig S. Couples - 12/09/2020 Confirmed reviews ALL

Awesome place to stay. Would definitely stay again

Dear Craig, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great time

Customer review rating 4.7/5

Bob N. Couples - 12/09/2020 Confirmed reviews ALL

Overall enjoyed our experience and staff were very good. Breakfast provided daily and always made welcome.

Dear Robert , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

A most enjoyable and comfortable stay

Customer review rating 4.7/5

Robert L. Couples - 12/09/2020 Confirmed reviews ALL

We felt we were the only ones in the hotel. We never heard anyone outside the hotel room. It was peaceful and tranquil. Spacious rooms with a spa bath my wife enjoyed enormously. The food in the restaurants were exceptionally good from breakfast to Dinner. The staff was so friendly and would go that extra mile which you don’t see that often. The casino people were helpful and understanding even though I had not played the machines before. We will certainly book again.

Dear Robert, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Relocation Bonanza!

Customer review rating 4.7/5

(elizabeth) A. B. Couples - 11/09/2020 Confirmed reviews ALL

We had originally booked for the Pullman Cairns International but due to a footballers bubble we could not be accommodated there. We were relocated to The Reef Hotel Casino where we very happy; our room was on level 5 (Room 507) with a view towards the mountains. The amenities were first class and there was no noise from outside or inside the hotel to disturb us. This room had a separate toilet and washbasin, the bathroom had twin washbasins, marble shower with seat and rain shower plus a spa bath which you could lie in, pull back the shutters and watch TV…! The large white towels were very soft and fluffy and the toiletries were plentiful. The King bed was super comfortable and so were the pillows. The room had a large flat screen TV, tea and coffee making facilities which included a Nespresso machine which got plenty of use! The fridge was a good size and there was plenty of room for clothing in the wardrobe and drawers. Slippers and toweling robes were also provided. The room also had bedside tables, a desk with two chairs, a lounge and coffee table. The balcony also had a coffee table and two chairs. The flooring was a mixture of wood at the entry, marble in the bathroom and carpet in the bedroom. This is a very well run hotel and the staff were very helpful and friendly. We ate in two of the restaurants; The Flinders Bar and Grill and The Merchant Café and also utilised the room service menu. All the meals we had were very well priced and enjoyable. I would also like to thank the management particularly (Luke) for organising our stay here. We would also like to thank the management for the bottle of champagne, chocolates and card they sent to our room for our 52nd wedding anniversary; it was a lovely touch and so very much appreciated. Thanks heaps!

Dear Elizabeth, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location and very comfortable

Customer review rating 4.7/5

Wendy B. Couples - 11/09/2020 Confirmed reviews ALL

Very clean and sizeable room with everything you need. Only disappointment was the lack of places to eat in the hotel. Restaurant closed Sunday and Monday night’s however still advertising open 7 night per week.

Dear Wendy, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

All boxes ticked

Customer review rating 4.7/5

Mr A. M. C. Couples - 11/09/2020 Confirmed reviews ALL

Once again my wife and i can not say enough about the Pullman Reef Hotel Casino. From the location, the staff ,amenities one could go on to list all , though i am sure you know them .

Dear Sandra & Garry, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…
Customer review rating 4.7/5

Linder B. Solo - 11/09/2020 Confirmed reviews ALL

Very impressed with the airport transfer and attentive staff at check in . However I was not made aware of no mini bar and not 24 Jr room Service . Awoke at 4 am To find no cold drinks on the fridge . The front desk was kind enough to order me a taxi to take me to the night owl . Apart from That small hiccup I enjoyed my stay and I am Always very happy with the room And the staff . Service is always exceptional And nothing Is to much trouble . I have the hotel on my stay list when I visit cairns .

Dear Linder , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well located and a great stay

Customer review rating 4.7/5

Neville P. Couples - 10/09/2020 Confirmed reviews ALL

I always enjoy my stay at your hotel . Friendly staff with good customer service skills, and always willing to assist. Good sized large rooms with facilities meeting our needs Keep up the good work and congrats on staff selection and training Also thank you for the great local rates at this difficult Covid time - great value. See you again soon

Dear Neville , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great hotel, excellent service

Customer review rating 4.7/5

Mark F. Business - 10/09/2020 Confirmed reviews ALL

I’ve stayed at this hotel several times before and it’s nice to see the same smiling faces year after year they obviously love working at the hotel. Great breakfast with very friendly and accommodating staff, spacious rooms with nice amenities, comfortable beds and selection of pillows, Will definitely stay here more often.

Dear Mark, Great to see you again. Make sure you give me a bell if I can ever do anything for you. Take care! Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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