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Pullman Reef Hotel Casino 5 stars

Customer review rating 4.7/5 10,722 reviews

ALLSAFE approved hotel

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Pullman Reef Hotel Casino
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+ 23 Services

Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 3 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 10 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870 cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Check-in from 14h00

Check out up to 11h00

  • AIRPORT :  BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.923458, 145.779488

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Inlet Views with Accessible Bathroom

Accessible room
  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 King Single Size Beds, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 m² / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)
Rooms

Our restaurants and bars

TAMARIND

Type of cuisine: Gourmet

Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2017 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2020.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIHOU BAR

Non contractual photo

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR

Non contractual photo

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR36 - Temporarily Closed

Non contractual photo

TEMPORARILY CLOSED BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 818 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

10,722 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,452 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Fantastic accommodation and even better restaurant

TripAdvisor rating 4.0/5

Anne J 13/04/2021 TripAdvisor review

Really enjoyed our stay in a room overlooking the river. The restaurant Tamarind is outstanding, one of the best meals had for a very long time, it was world class. Public areas (bar) needs upgrading, but you can go across the road to the Pullman

Dear Anne J, Thank you kindly for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. We are delighted to hear that you thoroughly enjoyed your room and the view overlooking the Trinity Inlet, and that your experiences in Tamarind were a highlight of your time here at the complex. I certainly hope we have the opportunity to welcome you back again to Cairns in the future. Sincerely Wayne Reynolds General Manager Hotel
Customer review rating 3.5/5

Shae O. Friends - 11/04/2021 Confirmed reviews ALL

Room excellent, room service great. Unfortunately I was very disappointed with room service menu. Reminded me of pub menu and very expensive for what was served. This may influence my stay in the future.

Great location

Customer review rating 4.0/5

Rosscampbell Couples - 11/04/2021 Confirmed reviews ALL

Good service and location Good room and view

Fabulous location and

Customer review rating 4.5/5

Christine I. Families - 10/04/2021 Confirmed reviews ALL

Our room had beautiful views of the harbour. The room was very well appointed and comfortable. I have stayed in numerous 5 star hotels all over the world. Our room had the most comfortable and well designed shower I have ever had. We received a bottle of sparkling wine delivered to our room shortly after check in, which was a lovely thoughtful gesture. The manger who delivered the suitcase weighing equipment to our room upon our request offered exemplary service. Thank you.

As locals we always stay here when we have a night in town always enjoy our stay.

Customer review rating 4.0/5

Robyn Families - 10/04/2021 Confirmed reviews ALL

Had a lovely night always do here took our Daughter and fiancé this time so was even better live the location and rooms.

Nice stay

Customer review rating 4.0/5

W T. Friends - 10/04/2021 Confirmed reviews ALL

Had a nice time , room was lovely , staff were very friendly and professional , excellent breakfast ,good location ,

Good stay, but difficult to sleep

Customer review rating 4.0/5

Jubbin Couples - 09/04/2021 Confirmed reviews ALL

We had an overall good stay, the hotel was nice and staff were welcoming, however it was a little surprising how difficult it was to sleep due to the birds outside. I would think they are around quite often - well they are loud, well loud till 5am in the morning so it becomes difficult to sleep - the hotel should look at investing in better soundproofing windows.

Satisfactory

Customer review rating 3.5/5

James M. Families - 09/04/2021 Confirmed reviews ALL

Overall the stay was ok. We had a few issues with the rooms - broken couch and not enough towels. Drinks service at the pool was poor - over 30mins to get a drink, but breakfast was good with the staff in that area excellent.

Good stay very spoilt

Customer review rating 5.0/5

Anonymous Couples - 08/04/2021 Confirmed reviews ALL

Spend the night for my wifes birthday and had a wonderful time relaxing with great view and spa

Good location ans nice roon

Customer review rating 4.0/5

B.s. Couples - 08/04/2021 Confirmed reviews ALL

We stayed for 5 nights the hotel location is good and the room is very nice with good size I love the spa in the bathroom. Matthew and Jason in conceiage are the best. They are very helpful and made us feel welcome

Customer review rating 1.0/5

Theresa Solo - 08/04/2021 Confirmed reviews ALL

To whom my concern . I booked my room three months ago in my request I always as for a view but my view was two hotels and if I sand I mite see the sea . I also never ask for two king beds and the seviers I got was not nice she must be new . My room looked like a stand room sorry I am a platinum at the casino but sorry not happy . Every time I came to this casino I never complain but this time I am . I hope in the other time I book my roons it better be with a view and the right room . Sorry I am not happy person this time round.

Well Located

Customer review rating 4.5/5

Steve Couples - 07/04/2021 Confirmed reviews ALL

Excellent position close to restaurants boat tours and The Esplanade

Great location, rooms and friendly staff

Customer review rating 4.5/5

Leanne Couples - 07/04/2021 Confirmed reviews ALL

This was our third stay at the hotel. Warm welcome, friendly staff, comfortable and well appointed rooms. The cafe offered a good choice for breakfast and Tamarind always offers a unique dining experience. Again, another enjoyable stay.

Great central location

Customer review rating 4.5/5

Wayne Couples - 07/04/2021 Confirmed reviews ALL

We were on a Luxury Escapes stay. Great value. We had a large water view room.

Customer review rating 4.5/5

Joy Solo - 06/04/2021 Confirmed reviews ALL

I was on my way back to Sydney after being in Port Douglas for almost a month and decided to spend a night in Cairns. I had a late check out, as my flight was in the early evening, and I enjoyed my stay very much.

Dear Ms M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location

Customer review rating 4.0/5

Fiona Couples - 06/04/2021 Confirmed reviews ALL

Staff friendly and approachable - concierge went above and beyond. The rooms were very clean and spacious, however the view overlooking the pool was disappointing. The shade structures are in dire need of cleaning.

Dear Fiona, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Return customer

Customer review rating 4.0/5

J P. Couples - 05/04/2021 Confirmed reviews ALL

Day 2 didnt notice no towels used my shirt to dry. Someone stole the ironing board wasn't me but I felt I'd have to explain. All in all the casino my favourite place stay. Next time I spoiling missus get up higher then 2nd floor.

Dear Mr. p., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

FNQ MARCH 2021

TripAdvisor rating 5.0/5

Voyager201856 27/03/2021 TripAdvisor review

Great appointed hotel and service was exceptional. The hotel is close to the main marina with a variety of restaurants and cafes all close at hand. The room was very well appointed and some nice attention to detail and still maintaining safe COVID environment.

Dear Voyager201856, Thank you for your review of your recent stay here with us. We are so pleased to hear that you had a wonderful time, and hope to have the pleasure of welcoming you back again in the near future. Sincerely Wayne Reynolds General Manager Hotel

What an upgrade

TripAdvisor rating 5.0/5

youngramblers 25/03/2021 TripAdvisor review

We arrived early from Port Douglas. 10am and our receptionist gave us an upgrade, so we went straight away to our room. What an amazing room, with some goodies Accor provided as well...thank you. We loved the pool area and the staff were amazing..again thank you, we will return in 2022.

Dear youngramblers, It is so nice to hear that you had such a fantastic time here with us and thank you for highlighting the aspects that you enjoyed so much. We very much appreciate your feedback and look forward to having the opportunity to welcome you back again on your next visit to beautiful Cairns. Sincerely Wayne Reynolds General Manager Hotel

Escaped to cairns

TripAdvisor rating 5.0/5

jenjigs 19/03/2021 TripAdvisor review

Wonderful experience. Lovely room although balcony was very tight. Nice views of inlet. and delicious cooked to order breakfast. Excellent service with a genuine warmth from all staff. Three day package a great way to experience luxury on the waterfront in cairns.

Dear jenjigs, Thank you kindly for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. It is always our pleasure to read that our guests have enjoyed their experience here. At Pullman we strive to provide a superior service experience to all our guests and am thrilled that this was extended to you. We look forward to being able to welcome you back again in the near future. Sincerely Wayne Reynolds General Manager Hotel

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