The Reef Hotel Casino Cairns - Handwritten Collection
Nestled by Trinity Inlet and the Cruise Liner Terminal, the 5-star The Reef Hotel Casino is the city's most prestigious hotel. With its exceptional location, this luxury Cairns hotel offers guests the ideal opportunity to explore the wonders of Tropical North Queensland. Guests staying at the luxury Cairns accommodation are 10 minutes from Cairns Airport and 5 minutes from the Reef Fleet Terminal. Guests can also explore the incredible Great Barrier Reef, Daintree Rainforest and Atherton Tablelands.
The Reef Hotel Casino Cairns - Handwritten Collection in Cairns features 128 beautifully appointed rooms, each of these luxurious rooms has its own spa bath & garden balcony overlooking the city with mountain backdrop or water views. Choose from Superior or Deluxe rooms, Junior Suites, or for a truly unforgettable experience, choose the Exclusive or Presidential Suites. This luxury Cairns hotel has impeccable amenities with a roof-top pool, gym, 4 restaurants & bars, boutique casino, conference spaces.
We cannot wait to welcome you to the most luxurious accommodation in Cairns at The Reef Hotel Casino Cairns - Handwritten Collection, 5 star Cairns accommodation in tropical North Queensland. For enquiries: reservations@reefcasino.com.au or +61 7 4030 8888
Wayne REYNOLDS, Hotel Management
Hotel extras
Endless entertainment options, from gaming to live shows
Award winning food at Tamarind contemporary Australian cuisine
10 flexible meeting spaces and ability to host up to 350 guests
Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre
Our accommodation(s)
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SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath
, Room 2 :
SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath
Room
SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath
Photo out of - SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath
Appointed for comfort in warm, natural hues and all the modern conveniences you need. Our Superior king rooms are spaciously appointed with king bed, single spa bath and private garden balcony overlooking Cairns city.
SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath
Photo out of - SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath
Appointed for comfort in warm, natural hues and all the modern conveniences you need. Our Superior twin rooms are spaciously appointed with 2 king single beds, single spa bath and private garden balcony overlooking Cairns city.
Deluxe King Room, Park View, 1 king bed with single spa
Photo out of - Deluxe King Room, Park View, 1 king bed with single spa
Appointed for comfort in warm, natural hues and all the modern conveniences you need. Our Deluxe Park View rooms are spaciously appointed with a king bed, single spa bath and private garden balcony.
Photo out of - DELUXE ROOM, 1 King Size Bed, Pool views with Spa
Appointed for comfort in warm, natural hues and all the modern conveniences you need. Our Deluxe Pool View rooms are spaciously appointed with a king bed, single spa bath and private garden balcony overlooking our pool.
Premium Deluxe King Room, Water Views, 1 king bed with single spa
Photo out of - Premium Deluxe King Room, Water Views, 1 king bed with single spa
Appointed for comfort in warm, natural hues and all the modern conveniences you need. Our Premium Deluxe King rooms are located on high floors, are spaciously appointed with a king bed, single spa bath and private garden balcony overlooking trinity inlet.
Premium Deluxe Twin Room, Water Views, 2 single beds with single spa
Photo out of - Premium Deluxe Twin Room, Water Views, 2 single beds with single spa
Appointed for comfort in warm, natural hues and all the modern conveniences you need. Our Premium Deluxe Twin rooms are located on high floors, are spaciously appointed with 2 king single bed, single spa bath and private balcony overlooking trinity inlet.
Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom
Photo out of - Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom
Appointed for comfort in warm, natural hues and all the modern conveniences. Our Premium Deluxe King accessible rooms are spaciously appointed with a king bed, accessible bathroom with single spa bath and private garden balcony overlooking trinity inlet.
Views:
Ocean/Sea view
Most of the accommodation:
Balcony
Max. number of persons
3
Area
From
36 m²
/
387 sq ft
Accessibility
Accessible room
Bedding
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Illy coffee machine
Kettle
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Accessible bathroom
Bathroom doors 32 inches wide
Bathrobe
Bathroom products
Fixed showerhead
Flexible showerhead
Hair dryer in bathroom
Jacuzzi/Whirlpool bath
Make-up/magnifying mirror
Mirror
Slippers
Towel rack
Universal shaving plug
Roll-in shower with grab bars (fixed fold–down seat)
Junior King Suite, City Views, 1 king bed with double spa
Photo out of - Junior King Suite, City Views, 1 king bed with double spa
With an abundance of natural light, our luxurious Junior King Suite features views of Cairns city. The spacious suite features a king sized bed, Double spa bath and separate walk-in shower.
Junior Twin Suite, City Views, 2 double beds with double spa
Photo out of - Junior Twin Suite, City Views, 2 double beds with double spa
With an abundance of natural light, the luxurious Junior Suite features open outlooks of Cairns city. The spacious suite room features two double beds, double spa bath adn separate walk in shower
Premium Junior King Suite, Water Views, 1 king bed with double spa
Photo out of - Premium Junior King Suite, Water Views, 1 king bed with double spa
Our Luxury Premium Junior King suites feature an abundance of natural light, picturesque water views across trinity inlet, lounge area, corner balcony, double spa bath and separate walk-in shower and are allocated on higher floors.
EXCLUSIVE SUITE, 1 King Size Bed, Double Plunge Bath
Photo out of - EXCLUSIVE SUITE, 1 King Size Bed, Double Plunge Bath
Our Exclusive Suite is perfectly appointed with a separate lounge area & balcony, large bedroom with a private balcony, plantation shutters, a second TV and marble bathroom with free standing plunge bath and separate walk in shower.
PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath
Photo out of - PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath
The Presidential Suite is the ultimate in luxury, sophisticated lounge, dining room for 8 guests, office, guest powder room, large spa bath, separate walk-in shower and kitchenette with butlers entrance. Stunning 180 degree water views.
As Cairns' most awarded restaurant, Tamarind is synonymous with excellence. Now boasting two coveted Chef Hats by the Australian Good Food Guide.
MERCHANT ARTISAN FOOD & COFFEE
Photo out of - MERCHANT ARTISAN FOOD & COFFEE
Attention Coffee Lovers! Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.
Terms & Conditions: Accor Plus dining benefit applicable to breakfast only.
Cooking style
Cafe
Chef name
Trent Sydenham
Capacity
40
Accessibility
Accessible service
35-41 Wharf Street, PO Box 7320, Queensland, 4870 Cairns, Australia
Attention Coffee Lovers! Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.
Terms & Conditions: Accor Plus dining benefit applicable to breakfast only.
FLINDERS BAR AND GRILL
Photo out of - FLINDERS BAR AND GRILL
Choose from a great range of light meals, snacks and beverages. Great value for money.
Terms and Conditions: Accor Plus dining benefit not available
Cooking style
Bistro
Chef name
Trent Sydenham
Capacity
25
Accessibility
Accessible service
35-41 Wharf Street, PO Box 7320, Queensland, 4870 Cairns, Australia
Choose from a great range of light meals, snacks and beverages. Great value for money.
Terms and Conditions: Accor Plus dining benefit not available
Page out of
LIHOU BAR
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Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours
The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.
SPORTS ARENA BAR
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Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours
Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.
BAR36
Photo out of - BAR36
BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.
Bar Type
LOBBY BAR
Capacity
80
Accessibility
Accessible service
Contact email
Click to copy the email address
Other informations
Services
Air conditioning
Free Wireless internet (WiFi)
Wheelchair access
Smoking Area
Musical Entertainment
Payment
Cash
Credit card
Credit cards
American Express
Mastercard
China UnionPay
Diners Club
JCB
Maestro
Visa
Wine and other drinks information
Apéritif
Cocktail
Wine by the glass available
Soft drinks
Digestifs
Snacks facilities
Cold snacks
Hot snacks
BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.
Breakfast
Photo out of - Breakfast
Breakfast à la carte
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours
Services
English
Continental
Hot Breakfast
Cold breakfast
Restaurant
Merchant Cafe
Pool
Photo out of - Pool
Enjoy a relaxing swim in our stunning rooftop pool. Lie back in a sun lounge or day bed, order tasty treats and delicious drinks whilst taking in the lovely views of the garden, city and water. Work or relax, the choice is yours.
Rooftop swimming pool
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Chlorure treatment
At your disposal
Shower
Access & Security
Loan wheelchairs
Pool areas wheelchair accessible
Staff trained in first aid
Dimension
Pool Depth Min:
0.9 m /
2.95 ft
Pool Depth Max:
1.3 m /
4.26 ft
Pool Size Min:
4 m /
13 ft
Pool Size Max:
10 m /
32 ft
Enjoy a relaxing swim in our stunning rooftop pool. Lie back in a sun lounge or day bed, order tasty treats and delicious drinks whilst taking in the lovely views of the garden, city and water. Work or relax, the choice is yours.
Fitness center
Photo out of - Fitness center
If you need a good workout you can choose to run, cycle or row on a selection fitness machines, all in the comfort of our air conditioned fitness centre. There is also room to stretch and bend into your favourite yoga pose inside or on the pool deck.
Gym
If you need a good workout you can choose to run, cycle or row on a selection fitness machines, all in the comfort of our air conditioned fitness centre. There is also room to stretch and bend into your favourite yoga pose inside or on the pool deck.
Opening hours
Monday
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Tuesday
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Wednesday
-
Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Rowing machine
Exercise Bike
Treadmill
Fitness machines with individual screens
Cross trainer
TV in the room
Towels available
Wellness services and equipments
Sauna room
If you need a good workout you can choose to run, cycle or row on a selection fitness machines, all in the comfort of our air conditioned fitness centre. There is also room to stretch and bend into your favourite yoga pose inside or on the pool deck.
Couples looking for a truly unforgettable Cairns wedding should look no further than Pullman Reef Hotel Casino. The hotel features a dedicated Weddings Coordinator and an exceptional range of wedding packages, accommodation, leisure and event facilities.
Hotel contact
Contact email
Click to copy the email address
Couples looking for a truly unforgettable Cairns wedding should look no further than Pullman Reef Hotel Casino. The hotel features a dedicated Weddings Coordinator and an exceptional range of wedding packages, accommodation, leisure and event facilities.
The staff at reception and the room were excellent.
Customer review rating 4.0/5
Jen H.
Couples
-
Confirmed reviews ALL
It was nice, room could use an update. View was amazing. Had to bring in our luggage in from curb. Great location.
Customer review rating 5.0/5
James D.
Business
-
Confirmed reviews ALL
Fine. Close to conference centre. Helpful attentive and friendly staff
Customer review rating 3.5/5
Sze F. F. N.
Business
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Confirmed reviews ALL
room is spacious and comfortable. No buffet breakfast but only À la carte menu. Some portion is a bit small. Suggest to have semi buffer breakfast.
Customer review rating 5.0/5
Danny O.
Couples
-
Confirmed reviews ALL
We’re locals to Cairns but like to spoil ourselves sometimes. We always have an amazing time, the staff, especially Reception are always friendly and helpful. There’s always something happening in the Bar and we love to have a few bets in the Casino. We used the free chips we got on check in last time we stayed and one win paid for our accommodation. Tip, definitely use them. We’re definitely coming back.
Customer review rating 4.0/5
Jen H.
Couples
-
Confirmed reviews ALL
It was nice, room could use an update. View was amazing. Had to bring in our luggage in from curb. Great location.
Customer review rating 5.0/5
James D.
Business
-
Confirmed reviews ALL
Fine. Close to conference centre. Helpful attentive and friendly staff
Customer review rating 3.5/5
Sze F. F. N.
Business
-
Confirmed reviews ALL
room is spacious and comfortable. No buffet breakfast but only À la carte menu. Some portion is a bit small. Suggest to have semi buffer breakfast.
Customer review rating 5.0/5
Danny O.
Couples
-
Confirmed reviews ALL
We’re locals to Cairns but like to spoil ourselves sometimes. We always have an amazing time, the staff, especially Reception are always friendly and helpful. There’s always something happening in the Bar and we love to have a few bets in the Casino. We used the free chips we got on check in last time we stayed and one win paid for our accommodation. Tip, definitely use them. We’re definitely coming back.
Customer review rating 3.5/5
Shaylene T.
Families
-
Confirmed reviews ALL
Nice room, smelled a bit "old man" though, unsure what the smell was. Nice pool and spa and we love the sauna but the service to the pool area ends too early and would be better if we were able to order cocktails or spirits (Made to order) to the rooms. I recieved a free drinks voucher but was unable to use as I couldn't take the kids in the casino and bar 36 was closed - maybe it could be added to the room tab instead for those with families?
Customer review rating 5.0/5
Monique L.
Couples
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Confirmed reviews ALL
Early check in, lovely room, welcome gifts of wine and chocolate, great breakfast
Customer review rating 4.0/5
Raelene M.
Friends
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Confirmed reviews ALL
A group of 10 gathering for the enjoy the race that stops the nation
Customer review rating 5.0/5
Paul W.
Couples
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Confirmed reviews ALL
Check in was easy, room wasn't ready so then moved to another equivalent room. Tap was leaking but fixed the next day. Mini bar fridge didn't close properly so maybe a little maintenance needed but overall the rom was comfortable and the staff were brilliant.
Customer review rating 5.0/5
Melissa R.
Couples
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Confirmed reviews ALL
My husband and I stayed for our anniversary. Couldn't have picked a better hotel. Our room was spacious and so comfortable. The staff and service were excellent and we cannot wait to come back and stay again.
Customer review rating 5.0/5
Lisa R.
Couples
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Confirmed reviews ALL
We enjoyed our experience so much that we’re already planning to return next year.
Customer review rating 4.0/5
Lee Y. T.
Couples
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Confirmed reviews ALL
Good location and friendly staff
Customer review rating 1.0/5
Michael B.
Couples
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Confirmed reviews ALL
We paid for a Junior Suite but allocated a room half the size. The photos on the website for a Junior Suite were not even close to the room we were allocated.
Customer review rating 2.0/5
Wayne Z.
Couples
-
Confirmed reviews ALL
We provided a reef card for parking when we checked in. The gentleman told is not to worry about validating our ticket as he had sorted it all. Upon checkout the lady tried to charge us $32 for parking. When questioned, it was reduced. We explained that the gentleman at check in had taken care of this. Lucky he was there because we reminded him that it was actually HIM who told us there he’d sorted the fee and we didn’t need to validate our ticket in the casino. A bit of a money grab exercise!
Spent a heap in the casino and then this nonsense! The room was lovely but I think we’ll all stay at the Pullman in future.
Customer review rating 4.5/5
Wendy J.
Couples
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Confirmed reviews ALL
Room was very clean. Carpet could do with a bit of spruce up. Drinks took a little long to arrive to the pool. Pool furniture needs a bit of attention. Single lounges very saggy...
Customer review rating 5.0/5
Duncan M.
Business
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Confirmed reviews ALL
Staff are great
Customer review rating 1.5/5
David P.
Couples
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Confirmed reviews ALL
Our tour company set up this stay and this was supposed to be a 5 star hotel. This is far from a 5 star hotel. The rooms are run down and the service from the hotel staff was non-existent.
Customer review rating 4.0/5
Tony C.
Couples
-
Confirmed reviews ALL
Pleasant as usual
Dear Mr. C.,
Thank you for your continued support and for taking the time to share your feedback.
We are pleased to hear that you had another pleasant stay with us and that you continue to enjoy our hotel.
We also appreciate your comments regarding the locals' package and will share them with our team for consideration.
We look forward to welcoming you and your partner back again soon!
Kind regards,
Wayne
Wayne Reynolds
Hotel General Manager
Customer review rating 4.5/5
Natalie T.
Couples
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Confirmed reviews ALL
Great stay, clean room, staff friendly and helpful
Customer review rating 5.0/5
Leon K.
Couples
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Confirmed reviews ALL
The staff at this location was very helpful and friendly. The best stay we have had at any Pullman hotel ever.
Web-users rating
Other web-users rate our hotel
873 reviews9.4/10Location
1,600 reviews8.4/10Room
1,672 reviews9.1/10Service
7 reviews2.2/10WiFi
678 reviews8.2/10Comfort
458 reviews6.3/10Cleanliness
338 reviews7.5/10Vibe
319 reviews7.4/10Breakfast
258 reviews9.2/10Location
572 reviews8.6/10Room
582 reviews9.1/10Service
220 reviews8.1/10Comfort
154 reviews6.3/10Cleanliness
121 reviews7.6/10Breakfast
116 reviews8.2/10Vibe
77 reviews6.2/10Value
71 reviews9.3/10Location
138 reviews8.6/10Room
173 reviews9/10Service
49 reviews6.5/10Cleanliness
31 reviews7.3/10Breakfast
29 reviews7.2/10Vibe
13 reviews7.1/10Wellness Area
50 reviews9.3/10Location
140 reviews8.2/10Room
160 reviews9.1/10Service
42 reviews8.6/10Comfort
37 reviews6.3/10Cleanliness
28 reviews7.3/10Vibe
11 reviews7.5/10Breakfast
7 reviews7/10Pool
37 reviews9.6/10Location
90 reviews7.7/10Room
92 reviews9.1/10Service
24 reviews6/10Cleanliness
12 reviews7.3/10Breakfast
12 reviews6.1/10Value
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Frequently asked questions
The Reef Hotel Casino Cairns - Handwritten Collection is located at 35-41 Wharf Street, Cairns, Australia. Nestled by Trinity Inlet and the Cruise Liner Terminal, we are just a 5-minute walk from the Reef Fleet Terminal and 10 minutes from Cairns Airport. Our central location offers easy access to the Cairns Convention Centre and the Great Barrier Reef.
The Reef Hotel Casino Cairns - Handwritten Collection offers 128 beautifully appointed rooms, including Superior Rooms with 1 King or 2 King Single beds and Deluxe King Rooms with Park or Pool views. For those seeking more space, we feature Junior King and Twin Suites, as well as Exclusive and Presidential Suites. Each room includes a private garden balcony and a spa bath for your relaxation.
At The Reef Hotel Casino Cairns - Handwritten Collection, we provide a range of amenities including:
Free Wi-Fi and air conditioning
Underground car park for an additional fee
Rooftop swimming pool and Fitness center with a Sauna room
Wheelchair-accessible facilities and 24/7 reception
Dining at Tamarind, Merchant Artisan Food & Coffee, and Flinders Bar and Grill
The Reef Hotel Casino Cairns - Handwritten Collection offers exquisite dining at Tamarind, our award-winning gourmet restaurant, and Merchant Artisan Food & Coffee, open daily from 6:30 AM. You can also enjoy light meals at Flinders Bar and Grill or drinks at Lihou Bar, Sports Arena Bar, and Bar36. We provide a children's menu, vegetarian options, and 24-hour room service for your convenience.
At The Reef Hotel Casino Cairns - Handwritten Collection, check-in is available from 02:00 PM, and we ask that you check out by 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, The Reef Hotel Casino Cairns - Handwritten Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for The Reef Hotel Casino Cairns - Handwritten Collection using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
At The Reef Hotel Casino Cairns - Handwritten Collection, pets are not allowed. We strive to maintain a comfortable environment for all our guests.
The Reef Hotel Casino Cairns - Handwritten Collection offers 10 flexible meeting spaces capable of hosting up to 350 guests. Our facilities include a business center with support staff and high-speed Wi-Fi to cater to all your professional needs. For larger events, our largest room can accommodate up to 400 people in a seated capacity.
The Reef Hotel Casino Cairns - Handwritten Collection is a premier venue for weddings and events, featuring a dedicated Weddings Coordinator and exceptional facilities. We offer 10 flexible meeting spaces with a maximum banquet capacity of 450 guests. Our range of wedding packages and leisure facilities ensures a truly unforgettable experience.
The Reef Hotel Casino Cairns - Handwritten Collection is a wheelchair-accessible hotel featuring 3 rooms specifically designed for people with reduced mobility. Our accessible rooms include bathrooms with grab bars, roll-in showers with fixed fold-down seats, and wide doors. We also provide accessible parking and wheelchair-accessible pool areas for your comfort.
Yes, The Reef Hotel Casino Cairns - Handwritten Collection allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From the Reef Hotel Casino Cairns - Handwritten Collection, you can easily explore several attractions on foot. The Reef Fleet Terminal and The Reef Casino are just a 1-minute walk away, while the Cairns Esplanade is a 2-minute stroll. Additionally, the Cairns Museum, Underwater World, and Cairns Taipan Basketball are all within a 5-minute walk.
The Reef Hotel Casino Cairns - Handwritten Collection features a stunning rooftop swimming pool where you can enjoy a relaxing swim or lounge on a day bed. The rooftop offers lovely views of the garden, city, and water, and you can order tasty treats and delicious drinks while you relax. This area is located on-site for the enjoyment of our guests.
For business travellers, the Reef Hotel Casino Cairns - Handwritten Collection provides 10 flexible meeting rooms and a business center with support staff. Each room is equipped with a business desk and high-speed Wi-Fi to ensure a productive stay. You can also enjoy a convenient breakfast starting from 6:30 AM at Merchant Artisan Food & Coffee.
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