Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 3,114 reviews

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35-41 Wharf Street, PO Box 7320, Queensland, 4870 CAIRNS, Australia

Description

Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 10 flexible meeting spaces and ability to host up to 350 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

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Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

Telephone
Fax +61 7 4030 8777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,114 reviews

TripAdvisor Rating  4.6/5  2,649 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Steven M. Couples - Confirmed reviews ALL

Amazing experience thanks

Dear Steven, Thank you for your positive feedback regarding our service and location. We are delighted to hear that you had an amazing experience during your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Customer review rating 3.5/5

Brett W. Solo - Confirmed reviews ALL

I have once used pullman previously and i was pleasantly surprised and impressed. The staff were the standout! Excellent staff

Dear Brett, Thank you for your feedback regarding your recent stay. I appreciate your kind words about our staff, who indeed strive to provide excellent service. I regret that your overall experience did not meet your expectations and hope to welcome you back to enhance your impression of our hotel. Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Customer review rating 5.0/5

Amy O. Couples - Confirmed reviews ALL

Amazing trip for the weekend get away prime location beautiful rooms,absolutely 10/10 for us.

Dear Amy, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your weekend getaway and found our location and rooms to be beautiful. Your high rating is greatly appreciated, and we hope to welcome you back soon for another amazing experience. Best regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Customer review rating 3.5/5

Donna C. Couples - Confirmed reviews ALL

Hotel is a perfect location. Walking distance to everything I wanted. What I didn’t want was ANTS. TINY LITTLE BROWN ANTS all over the tv/fridge bench, table and bathroom. I found them in my iPads and phones, makeup satchel, handbag etc. I have already mentioned this to cleaners and front desk staff.

Dear Donna, Thank you for sharing your feedback regarding your recent stay. I sincerely apologise for the presence of ants in your room, as this is not the standard we uphold. We appreciate your bringing this to the attention of our staff, as it allows us to address such issues effectively. I am glad to hear that you enjoyed our hotel's prime location and amenities. Your comments will be shared with our housekeeping team to ensure a thorough review of our pest control measures. Kind regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Customer review rating 4.5/5

Giuseppi Z. Couples - Confirmed reviews ALL

3 days in Cairns for a relaxing getaway.

Dear Giuseppi, Thank you for your positive feedback. We are delighted to hear that you enjoyed our great location during your three-day getaway in Cairns. It is always our goal to provide a relaxing experience for our guests. Best regards, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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Other web-users rate our hotel

  • 902 reviews 9.5/10 Location
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  • 709 reviews 8.5/10 Comfort
  • 491 reviews 6.9/10 Cleanliness
  • 463 reviews 7.7/10 Amenities
  • 371 reviews 7.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.