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Pullman Reef Hotel Casino 5 stars

Customer review rating 4.7/5 9,389 reviews
Pullman Reef Hotel Casino
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+ 23 Services
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 5 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870
cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Contact email

Check-in from 14h00

Check out up to 11h00

  • AIRPORT :   BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.923458, 145.779488

Our accommodations

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

  • Max. number of persons: 3
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)
Accessible room

DELUXE ROOM, 1 King Size Bed, Inlet Views with Accessible Bathroom

  • Max. number of persons: 3
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 King Single Size Beds, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Bed, Double Spa Bath

  • Max. number of persons: 3
  • Area: From 55m²
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 2 Double size beds, Double Spa Bath

  • Max. number of persons: 3
  • Area: From 55m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

EXCLUSIVE SUITE, 1 King Size Bed, Double Plunge Bath

  • Max. number of persons: 3
  • Area: From 61m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath

  • Max. number of persons: 3
  • Area: From 160m²
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

TAMARIND

Type of cuisine: Gourmet

Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2017 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2018.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA RESTAURANT

Type of cuisine: Other cooking style

Internationally acclaimed Chinese restaurant in Cairns, well known for it's authentic Peking and Hong Kong Cuisine, Yum Cha and Seafood.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CHINA NOODLE BAR

Type of cuisine: Bistro

A tempting array of traditional Chinese delicacies in the historic surrounds of Customs House. Well known for their noodle artistry, Café China Noodle Bar is the perfect place to try authentic Noodle Soup. This is an independently run restaurant.

Lunch

11:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIHOU BAR

Photo non contractuelle / Strictly non binding

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR

Photo non contractuelle / Strictly non binding

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR36

Photo non contractuelle / Strictly non binding

BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music with and unwind friends!

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 818 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

9,389 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,376 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located, nice room

Customer review rating 4.7/5

Anonymous Couples - 19/02/2020 Confirmed reviews ALL

The room was nice, very clean, staff were friendly. I liked the late check out but the room needs curtains to block the morning sun, the white shutters still let in too much light making it hard to sleep in.

Great hotel Best in Cairns

Customer review rating 4.7/5

Kas Families - 18/02/2020 Confirmed reviews ALL

Fantastic as always and Reception staff made such a nice greeting as we are retuning guests and they remembered, making us both feel important. When I mentioned it was my mum's 82nd Birthday they sent a birthday card with a lovely bottle of special sparkling water. I would have rated a ten but Reservations let me down a bit and I was going to complain about the unprofessional email I was sent as within half an hour of checking the prices on your website and inquiring about staying I was sent a clipping stating the new price doubting what I had said and no mention of what I had asked. When I phoned back about the email I had received the next Reservation staff member was more than helpful and honoured the price I saw so I let it be. (only $25.00 difference).

Good location, nice staff

Customer review rating 4.7/5

Anonymous Families - 18/02/2020 Confirmed reviews ALL

Thank you for everything . It was so wonderful staying for us with my kid.

friendly staff and comfortable rooms

Customer review rating 4.7/5

Evan Business - 18/02/2020 Confirmed reviews ALL

Very accomodating staff.

Relaxing

Customer review rating 4.7/5

Selwyn. E. Couples - 17/02/2020 Confirmed reviews ALL

Staff very friendly and courteous. Facilities superb. Could find no fault and will return.

Customer review rating 4.7/5

Anonymous Couples - 16/02/2020 Confirmed reviews ALL

Hi we stay at Cairns Casino at least once a year we love it there. I don’t like surveys and hardly ever do them. If we were unhappy about anything we would of told you. Thks Di

Relaxing

Customer review rating 4.7/5

Jeff Couples - 15/02/2020 Confirmed reviews ALL

Great service very good place to stay

As always a joy

Customer review rating 4.7/5

G.l.c. Couples - 15/02/2020 Confirmed reviews ALL

From checkin to checkout,staff at all levels are friendly courteous and helpful.

Lovely

Customer review rating 4.7/5

Anonymous Couples - 14/02/2020 Confirmed reviews ALL

A very pleasant stay in a well located hotel. Matthew, the concierge (among other things) was wonderfully helpful getting us booked for tours and pointing us in the right direction.

Great location and clean facilities

Customer review rating 4.7/5

John Friends - 14/02/2020 Confirmed reviews ALL

I really enjoyed my stay. The location, staff, and room were exceptional.

Great services and comfortable room

Customer review rating 4.7/5

Sesung Business - 14/02/2020 Confirmed reviews ALL

Staff was welcoming during checkin, great to see. Services from all staff was excellent and are willing to assist anytime. Rooms was very comfortable and clean. I’m glad staff recognised Accor status and are treated as such with an upgrade to ocean view without asking. Thank you!

Another happy 2 day experience at Pullman Reef

Customer review rating 4.7/5

Rob O. Business - 13/02/2020 Confirmed reviews ALL

Repeat performance from last few stays and everything went well except for some reserves about the way the breakfast restaurant Tamarind is working

Very well located, service was great. never waited on anything!

Customer review rating 4.7/5

Drew Families - 13/02/2020 Confirmed reviews ALL

My wife and I thoroughly enjoyed our stay with your hotel. Very good location and the service was great. If we head down south we'll definitely stay with you guys. The only issue we had was with the cab service. My brother who also stayed with you had asked for a cab, but it never showed up. Not sure what the mix up was but he was a little disappointed. Other than this snafu, everything else was great!

Top class customer service!!!

Customer review rating 4.7/5

Vishnu S. Families - 12/02/2020 Confirmed reviews ALL

Really enjoyed the stay . The hotel staff goes out of their way to make the stay a fantastic experience!!

enjoyable and relaxing thanks

Customer review rating 4.7/5

Michelle Couples - 12/02/2020 Confirmed reviews ALL

Love the suites spacious the room service is quick. clean rooms and the special in house treats are lovely. we enjoy these short stays longer would be nice . the meals in the restaurant are amazing but our favorite is breakfast time can't wait to visit again.

Our go to when visiting Cairns

Customer review rating 4.7/5

Robert N. Couples - 12/02/2020 Confirmed reviews ALL

Awesome. We booked into the Pullman Reef Hotel to attend a 40th Birthday. It was such a surprise and pleasure to find that we had been upgraded to a Junior Suite. After a week of bad news from my husband's specialist, we were just thrilled to be treated so well by the team at Pullman Reef Hotel. Stepping into this Hotel is just heaven. From the moment you check in to the moment you leave you actually feel as though you are someone - not just a number. The room is fantastic - as always - the toiletries and extras of a high quality. The delivery of bottled water and a packet of local treats was just awesome and unexpected. We hit the coffee machine a few times and, of course, managed to relax in the spa with a bottle of wine. The beds are so comfy that a good sleepin was on the cards. Only two problems came up. 1. Did not want to leave the suite to go to the party. 2. Tried to watch the news in the morning but could not hear the TV. Other than that .... heaven.

Well located and great staff!!!

Customer review rating 4.7/5

Carolyn Friends - 12/02/2020 Confirmed reviews ALL

Was here with a tour group and were treated with superior courtesy, enthusiasn, politeness, and care.

Nice accommodation and very friendly reception staff

Customer review rating 4.7/5

Gavin B. Families - 11/02/2020 Confirmed reviews ALL

Our stay was very good- rooms were very clean and attended to each day.

very satisfied

Customer review rating 4.7/5

Portia R. Couples - 11/02/2020 Confirmed reviews ALL

loved every minute friendly staff willing to help and also the chocolates i got free for my birthday.love the spa bath which other hotels do not have, the lovely king size bed,the restaurants ,gamming room and tv, wat more could you ask for comming again for sure very soon

Very Comfortable

Customer review rating 4.7/5

Jeffrey Couples - 11/02/2020 Confirmed reviews ALL

My wife and I always enjoy staying at the Pullman Casino Hotel. The staff are wonderful, the food options, including the breakfast are very good and the rooms are very spacious and well appointed. The location is close to everything, without the noise and traffic!

Our most recent 20 reviews

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