Pullman Reef Hotel Casino

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Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 2,474 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

  • AIRPORT:  BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS:-16.923458, 145.779488

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of stylish rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath, walk in shower with C.O Bigelow amenities, a private balcony and internet access.

Our guest reviews

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,474 reviews

TripAdvisor Rating  4.5/5  2,511 reviews

Certificate of excellence 2022

Lovely Stay

Customer review rating 4.5/5

Marian M. Couples - Confirmed reviews ALL

We had the most enjoyable stay at the hotel, the only blight was the weather.

Dear Marian M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. We are thrilled you enjoyed your stay here with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great Location

Customer review rating 5.0/5

Dave M. Couples - Confirmed reviews ALL

Junior Suite was terrific, very roomy, great outlook.

Dear Dave M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team - we 100% agree that our Junior Suites are terrific too! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

We loved everything about our stay

Customer review rating 4.5/5

Lisa A. Couples - Confirmed reviews ALL

Lovely room, great service, delicious food and beverages and central location.

Dear Lisa A., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great place to stay.

Customer review rating 5.0/5

Judy G. Couples - Confirmed reviews ALL

We had the best time, beautiful hotel with great atmosphere.

Dear Judy G., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. We 100% agree with you about how Matthew makes our guests feel so welcome so thank you for highlighting this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good stay

Customer review rating 5.0/5

Kevin P. Friends - Confirmed reviews ALL

Lovely clean rooms, polite staff with a smile, close to everything.

Dear Kevin P., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great short stay.

Customer review rating 4.5/5

Shannon S. Couples - Confirmed reviews ALL

We had a short 2 night stay. We were very impressed with the service and facilities available. Staff were very good..

Dear Shannon, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Suran. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

location big plus

Customer review rating 4.0/5

Peter S. Couples - Confirmed reviews ALL

satisfied overall

Dear Peter, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great Property

Customer review rating 5.0/5

Damian M. Couples - Confirmed reviews ALL

For me, this is the best hotel in Cairns. We were really well looked after and loved the room, a very nice feel. We will be back :)

Dear Damian, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good room, lovely stay

Customer review rating 4.5/5

Brian W. Couples - Confirmed reviews ALL

We enjoyed our time, room was good.

Dear Brian, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

I love this hotel

Customer review rating 5.0/5

Nys Solo - Confirmed reviews ALL

The Pullman Reef Casino Resort Hotel is one of my favourite places to stay. It is luxurious and comfy, the choices of food amazing, the hotel is clean and well appointed with everything you could want. I only stayed for one night but I cannot wait to stay here again. I paid for the premium king suite with water view and it was well worth it.

Dear Nyssa, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Brilliant Stay

Customer review rating 5.0/5

Megan R. Friends - Confirmed reviews ALL

We were phoned to let us know our room was ready early (excellent) and were delighted with the room itself. Everything was presented beautifully and the extra touch of chocolates on the pillows, water bottles on the bedside table and gentle music on the radio when we returned to room that night was just delightful. Couldn't have been happier with the experience.

Dear Megan, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne R. Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Fantastic Stay

Customer review rating 5.0/5

Saba Couples - Confirmed reviews ALL

My wife and I stayed at the hotel for 6 nights and we thoroughly enjoyed our time there. Service was fantastic and room was well maintained. The swimming pool (although not heated) was fantastic and the adjacent spa (which was heated) was a nice touch. The hotel is close to most shops and cafes so there was always something to do. Overall a fantastic experience and we will definitely be back!

Dear Saba , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Will return

Customer review rating 5.0/5

John C. Solo - Confirmed reviews ALL

As a diamond member, my support was recognized on a number of levels. Room was large & well appointed, I believe I was upgraded although the position/view was pretty ordinary (519) Will definitely return.I come to Cairns often on my own & usually stay at the Pullman International.My motivation for the change was to be able to relax in a pool area which was not shaded for most of the morning.Very impressed by the breakfasts & the lovely staff in Merchant cafe & throughout the hotel for that matter.The son of a bookie I’m not a gambler & found that part a bit tacky & avoided Flinders bar & grill which was part of the casino.In summary, Ambiance at International is more to my liking ,but I found everything else at the reef casino including food & service, better. Will be back to this property but hopefully can get a better positioned room

Dear John, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent all round

Customer review rating 5.0/5

Jeuneve T. Couples - Confirmed reviews ALL

Everything was excellent

Dear Jeuneve, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well located, exceptional staff

Customer review rating 5.0/5

Christine C. Business - Confirmed reviews ALL

Excellent

Dear Christine, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great area to frequent

Customer review rating 4.0/5

Juanita Couples - Confirmed reviews ALL

We have stayed on other occasions and always happy with staff, amenities and facilities.

Dear Juanita, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Fantastic Stay

Customer review rating 5.0/5

Adrian S. Friends - Confirmed reviews ALL

Great! Nicely appointed and spacious rooms. Friendly staff. Lots of dining options on site.

Dear Adrian , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Amazing stay

Customer review rating 5.0/5

Tracey Couples - Confirmed reviews ALL

Everyone went out of their way to accommodate us This service was greatly appreciated

Dear Tracey, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location

TripAdvisor rating 4.0/5

Sue F TripAdvisor review

We stayed at the Pullman Reef hotel Casino for 8 nights, our room faced the water and was very nice. The staff are super and helpful. Unfortunately for us it poured rain for the 8 days we were there. So we didn't get to see very much of Cairns. I would not recommend to go to Cairns in the wet season, it's horrid. The hotel breakfast facilities are pretty average, we ate across the road each morning which was really good food.

Dear Sue, Thank you for your review of your recent stay here with us. Thank you for positively highlighting the level of service you received from our staff. We hope we will have the opportunity to welcome you back again in the future. Sincerely Wayne Reynolds General Manager Hotel

Escellent

TripAdvisor rating 5.0/5

admin647 TripAdvisor review

The lady who checked us in was so wonderful, my my wife and myself feel very welcomed. The room was refreshed after we went for an afternoon swim. A nice surprise. The foyer has a wonder air freshener throughout it. Very pleasing and refeshing.

Dear admin647, We very much appreciate your comments regarding your recent stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I am delighted to hear that you have thoroughly enjoyed your stay. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

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