Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 2,467 reviews

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

ALLSAFE approved hotel

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of stylish rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath, walk in shower with C.O Bigelow amenities, a private balcony and internet access.

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,467 reviews

TripAdvisor Rating  4.5/5  2,554 reviews

Certificate of excellence 2023

Truly one of the best in Cairns!

TripAdvisor rating 5.0/5

andrew23 Families - TripAdvisor review

We had two stays at this hotel in a week and we had chosen to stay here simply because of the many amazing reviews we have read here. We can see why this hotel has been rated so highly because they truly have an amazing team of staff running the place. Yes, the hotel might be dated but sometimes, the fanciest of hotels aren't the nicest places to stay in especially if the people there were cold. We had encountered some problems in our room during our first stay and after bringing them to the attention of Megan (the manager), she truly went above and beyond, rectifying the issues for us and then ensuring that our second stay was a faultless one! Everyone we came in contact with was friendly and efficient, breakfast was good, and the casino was fun. All in all, it was a great stopover hotel for us and would highly recommend this hotel.

almost perfect room with spa great food drinks all very good only one disappointment the pool was too cold

Customer review rating 5.0/5

Benita D. Couples - Confirmed reviews ALL

very helpful staff good location facilities eg restaurants rooftop zoo great ba;lcony view very good

Excellent!

Customer review rating 5.0/5

Marie F. G. C. Families - Confirmed reviews ALL

The Pullman Reef Casino Hotel went over and above their service. We could not fault anything.

Dear Ms W., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. I am delighted to hear that you were able to experience and enjoy many of the hotels facilities, and that the team have taken such good care of you during your stay with us. I will be sure to pass on your comments to them all. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

fantastic stay

Customer review rating 5.0/5

Portia R. Couples - Confirmed reviews ALL

can't complain this time everything was spot on

Dear Ms r., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to have you stay with us. I am glad you hear the team has taken such good care of you. I will be sure to pass this on the all of them especially Matthew and the ladies at front desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great stay

Customer review rating 5.0/5

Lee-ann A. Couples - Confirmed reviews ALL

Our stay was fantastic. On checking in, i was not feeling well, our room was ready early because of this. The staff could not have done more to help us. Friendly and kind.

Dear Ms A., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I am glad the room was ready early for you and hope you are feeling much better. I will pass on your comments to Fiona who checked you in the 21st. Thank you again for sharing your experience, and we hope to welcome you again in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 615 reviews 9.5/10 Location
  • 1,271 reviews 8.7/10 Room
  • 1,444 reviews 9.4/10 Service
  • 6 reviews 7.1/10 WiFi
  • 462 reviews 8.8/10 Comfort
  • 418 reviews 7.7/10 Amenities
  • 378 reviews 7.9/10 Cleanliness
  • 350 reviews 7.2/10 Food

Powered by Trustyou

All our hotels in Cairns