Pullman Reef Hotel Casino 5 stars

Name: Pullman Reef Hotel Casino | Luxury Cairns Hotel | Accor - ALL
Address: 35-41 Wharf Street, PO Box 7320, Queensland, CAIRNS, 4870, AU
Telephone: +61740308888
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 3,002 reviews

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35-41 Wharf Street, PO Box 7320, Queensland, 4870 CAIRNS, Australia

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Pullman Reef Hotel Casino

Hotels combining lifestyle and design, for business and leisure

Nestled by Trinity inlet and the Cruise Liner Terminal, the 5-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. With its exceptional location, this luxury Cairns hotel offers guests the ideal opportunity to explore the wonders of Tropical North Queensland. Guests staying at the luxury Cairns accommodation are 10 minutes from Cairns Airport, and a 5 minute walk from the Reef Fleet Terminal. Guests can also explore the incredible Great Barrier Reef, Daintree Rainforest & Atherton Tablelands.

The Pullman Reef Hotel Casino in Cairns features 128 beautifully appointed rooms, each of these luxurious rooms has its own spa bath & garden balcony overlooking the city with mountain backdrop or water views. Choose from Superior or Deluxe rooms, Junior Suites, or for a truly unforgettable experience, choose the Exclusive or Presidential Suites. This luxury Cairns hotel has impeccable amenities with a roof-top pool, gym, 4 restaurants & bars, boutique casino, conference spaces.

We cannot wait to welcome you to the most luxurious accommodation in Cairns at Pullman Reef Hotel Casino, 5 star Cairns accommodation in tropical North Queensland.
For enquiries: reservations@reefcasino.com.au or +61 7 4030 8888

Wayne Reynolds, Hotel Management

Hotel extras

Endless entertainment options, from gaming to live shows
Award winning food at Tamarind contemporary Australian cuisine
10 flexible meeting spaces and ability to host up to 350 guests
Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

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Room

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Balcony

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Room

Deluxe King Room, Park View, 1 king bed with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Park view

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Room

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Room

Premium Deluxe King Room, Water Views, 1 king bed with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Room

Premium Deluxe Twin Room, Water Views, 2 single beds with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Most of the accommodation: Balcony

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Room

Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony
Accessible room

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Suite

Junior King Suite, City Views, 1 king bed with double spa

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

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Suite

Junior Twin Suite, City Views, 2 double beds with double spa

3 pers. max
55 m² / 592 sq ft

Bedding 2 x Double bed(s)
Most of the accommodation: Balcony

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Suite

Premium Junior King Suite, Water Views, 1 king bed with double spa

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view

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Suite

EXCLUSIVE SUITE, 1 King Size Bed, Double Plunge Bath

3 pers. max
61 m² / 656 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath

3 pers. max
160 m² / 1722 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Corner Room

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Room

Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony
Accessible room

See availabilities

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

+61 7 4030 8888

+61 7 4030 8777

REEF FLEET TERMINAL

Ferries

Access: 100 m / 0.06 mi

THE REEF CASINO

Casino

Access: 100 m / 0.06 mi

CAIRNS ESPLANADE

Tourist attraction

Access: 200 m / 0.12 mi

CAIRNS MUSEUM

Museums

Access: 500 m / 0.31 mi

UNDERWATER WORLD

Aquarium

Access: 500 m / 0.31 mi 5 min walk

CAIRNS TAIPAN BASKETBALL

Sports centre

Access: 500 m / 0.31 mi

CAIRNS 5 / CENTRAL CINEMAS

Cinema district

Access: 1 km / 0.62 mi

BOTANICAL GARDENS

Botanical gardens

Access: 3 km / 1.86 mi

CAIRNS STADIUM

Sports centre

Access: 3 km / 1.86 mi

CAIRNS RACE TRACK

Racetrack

Access: 12 km / 7.46 mi

SUGARWORLD

Tourist attraction

Access: 15 km / 9.32 mi

GREEN ISLAND

Tourist attraction

Access: 20 km / 12.43 mi

GREAT BARRIER REEF

Tourist attraction

Access: 25 km / 15.54 mi

KURANDA

Tourist attraction

Access: 30 km / 18.64 mi

FITZROY ISLAND

Tourist attraction

Access: 35 km / 21.75 mi

PARONELLA PARK

Tourist attraction

Access: 60 km / 37.29 mi

PORT DOUGLAS

Tourist attraction

Access: 90 km / 55.93 mi

ATHERTON TABLELANDS

Tourist attraction

Access: 100 km / 62.14 mi

DAINTREE RAINFOREST

Tourist attraction

Access: 150 km / 93.21 mi

TULLY/JOHNSTONE RIVER

Tourist attraction

Access: 150 km / 93.21 mi

Great Barrier Reef near by

National park

CAIRNS CENTRAL SHOPPING CENTRE

Shopping centre/mall

Access: 2 km / 1.25 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

TAMARIND

As Cairns' most awarded restaurant, Tamarind is synonymous with excellence. Now boasting two coveted Chef Hats by the Australian Good Food Guide.

MERCHANT ARTISAN FOOD & COFFEE

Attention Coffee Lovers! Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats. Terms & Conditions: Accor Plus dining benefit applicable to breakfast only.

FLINDERS BAR AND GRILL

Choose from a great range of light meals, snacks and beverages. Great value for money. Terms and Conditions: Accor Plus dining benefit not available

LIHOU BAR

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

SPORTS ARENA BAR

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

BAR36

BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 818 m² / 8804.87 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 450

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 3,002 reviews

Robert B. Couples - 7/8/2026 Confirmed reviews ALL

Dear Robert, Thank you for your kind feedback regarding your recent stay at Pullman Reef Hotel Casino. We are delighted to hear that you found our location convenient and our staff pleasant. Your satisfaction is our priority, and we look forward to welcoming you back. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Paula H. Couples - 7/7/2026 Confirmed reviews ALL

Dear Paula, Thank you for your positive feedback regarding your stay. We are delighted to hear that you enjoyed your experience and appreciated the upgrade. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Stephanie B. Couples - 7/7/2026 Confirmed reviews ALL

Dear Stephanie, Thank you for your positive feedback regarding your recent stay at the Pullman Reef Hotel Casino. We are delighted to hear that our prime location and on-site amenities met your expectations, and that you enjoyed the service at Merchant Cafe. Your satisfaction is our priority. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Andrew Z. Couples - 7/7/2026 Confirmed reviews ALL

Dear Andrew, Thank you for your kind words regarding your recent stay at Pullman Reef Hotel Casino. We are delighted to hear that you found your room comfortable and appreciated our breakfast options and staff service. I understand your disappointment regarding the Accor food and beverage discount not being honored at the street food restaurant. please let me know where it is listed as accepting as when we look at the participating restaurants for Accor Explorer Soy is not listed as a participating restaurant. Link attached https://www.accorplus.com/restaurants/?destination=Pullman%20Reef%20Hotel%20Casino&lat=-16…&long=14…&radius=100&unit=KM&hotelId=2901&source=hod_hotels. My apologies for any confusion. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Corrinna S. Couples - 7/6/2026 Confirmed reviews ALL

Dear Corrinna, Thank you for sharing your positive experience at Pullman Reef Hotel Casino. We are delighted to hear that you enjoyed your lovely room, comfortable bed, and the casino. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Web-users rating

Other web-users rate our hotel

890 reviews 9.5/10 Location
1,645 reviews 8.5/10 Room
1,789 reviews 9.1/10 Service
7 reviews 2.4/10 WiFi
686 reviews 8.3/10 Comfort
452 reviews 6.6/10 Cleanliness
358 reviews 8/10 Breakfast
347 reviews 7.6/10 Vibe

280 reviews 9.6/10 Location
615 reviews 8.8/10 Room
661 reviews 9.4/10 Service
233 reviews 8.6/10 Comfort
160 reviews 6.7/10 Cleanliness
149 reviews 8.6/10 Breakfast
140 reviews 7.7/10 Amenities
124 reviews 7.9/10 Vibe

76 reviews 9.5/10 Location
157 reviews 8.4/10 Room
200 reviews 8.9/10 Service
73 reviews 8.6/10 Comfort
53 reviews 6.7/10 Cleanliness
43 reviews 7.7/10 Amenities
34 reviews 7.4/10 Vibe
33 reviews 7.3/10 Breakfast

42 reviews 9.6/10 Location
127 reviews 8/10 Room
156 reviews 9.3/10 Service
34 reviews 7.7/10 Amenities
32 reviews 8.6/10 Comfort
30 reviews 6.4/10 Cleanliness
26 reviews 7.6/10 Vibe
13 reviews 7.9/10 Breakfast

33 reviews 9.5/10 Location
84 reviews 7.3/10 Room
98 reviews 9.4/10 Service
21 reviews 6.5/10 Cleanliness
15 reviews 7.8/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Pullman Reef Hotel Casino, check-in is available from 02:00 PM, and we ask that you check out by 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Reef Hotel Casino regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.