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Pullman Reef Hotel Casino 5 stars

Customer review rating 4.7/5 11,308 reviews

ALLSAFE approved hotel

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Pullman Reef Hotel Casino
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+ 13 Services

Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • Breakfast Paying
  • 3 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 10 Meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870 cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Check-in from 14h00

Check out up to 11h00

  • AIRPORT :  BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.923458, 145.779488

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

Our restaurants and bars

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

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MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

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TAMARIND

Type of cuisine: Gourmet

Our Tamarind chefs specialise in "Australian Freestyle' cuisine, where they incorporate styles, ingredients and techniques from other cultures. Multi award winning and the only Chef's Hatted restaurant in Cairns by the Australian Good Food Guide.

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
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  • Friday Closed
  • Saturday Closed
  • Sunday Closed

LIHOU BAR

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Non contractual photo

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SPORTS ARENA BAR

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Non contractual photo

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BAR36

BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 818

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

11,308 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,473 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Friendly and helpful staff

Customer review rating 5.0/5

Susan G. Couples - 30/07/2021 Confirmed reviews ALL

The staff went out of their way to ensure we were happy.

Dear Peter , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location

Customer review rating 5.0/5

Kevin M. Business - 29/07/2021 Confirmed reviews ALL

The staff were excellent

Dear Kevin, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Lux Experience

Customer review rating 4.5/5

Renee H. Business - 29/07/2021 Confirmed reviews ALL

Beautiful spacious rooms, with everything I needed at my fingertips. Friendly staff, and a delicious well-priced cafe. I am not a gambler, so I liked the fact that the casino was quite separate from the hotel. I'll definitely be back when next in Cairns

Dear Renee, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Perfect in every sense

Customer review rating 5.0/5

Trekkertony Business - 29/07/2021 Confirmed reviews ALL

1st time stay with Pullman has encouraged us to take out Accor membership

Dear Tony, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good value

Customer review rating 5.0/5

John Couples - 29/07/2021 Confirmed reviews ALL

Stayed on a luxury escapes package. Great location and excellent value

Dear John, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent stay

Customer review rating 5.0/5

Sam Solo - 29/07/2021 Confirmed reviews ALL

Staff were all extremely helpful

Dear Samuel, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great hotel all round

Customer review rating 4.5/5

Kylie Couples - 28/07/2021 Confirmed reviews ALL

We recently stayed for 4 nights and loved the room. Staff were all very helpful and plenty of food options and entertainment within the hotel

Dear Kylie , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent Stay

Customer review rating 4.5/5

Brian A. Couples - 28/07/2021 Confirmed reviews ALL

We were thoroughly impressed with the condition and presentation of this hotel. The cleanliness and quality of food was quite the best we have encountered in Australia. But even more impressive was the professionalism and cheerfulness of EVERY staff member we encountered. This included the Bell Hop, the Reception girls, the restaurant staff, the room cleaning staff and the bar staff. Clearly leadership at Cairns Pullman is top level. We will eulogise this Hotel to all our friends. A marvellous three day stay.

Dear Brian , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great service, beautiful view, big rooms

Customer review rating 5.0/5

Caroline L. Couples - 28/07/2021 Confirmed reviews ALL

50th Birthday Loved the location. Room and bathroom large and comfortable. Bath looking out to water. Lovely service

Dear Caroline , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great service

Customer review rating 5.0/5

Debra Business - 28/07/2021 Confirmed reviews ALL

Room was great and the staff very friendly and helpful

Dear Debra, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location

Customer review rating 4.5/5

David Couples - 28/07/2021 Confirmed reviews ALL

Great location professional staff and good pool. Concierge service first class.

Dear David, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Special weekend

TripAdvisor rating 5.0/5

TravellerWendyJ 28/07/2021 TripAdvisor review

Very pleasant staff. Efficient and friendly. A great combination. Unfortunately my partner became unwell and needed to attend the hospital for most of one day, but we were able to have a microwave brought to the room so we could heat bland food as required for him.

Dear TravellerWendyJ, Thank you kindly for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino, and for mentioning our staff and the level of service we provided to you. I do hope that your partner has made a speedy recovery, and I am glad that we were able to provide the facilities to make the rest of his stay a little easier. We look forward to having the opportunity to welcome you back again soon. Sincerely Wayne Reynolds General Manager Hotel

Great location and well apppointed/

Customer review rating 5.0/5

Dave F. Couples - 27/07/2021 Confirmed reviews ALL

This was our first visit to Cairns to coincide with my wife's birthday. The service from the staff at the hotel was great as was the service we received at the Casino. The location and hotel appointments were also of a very good standard. We will be back.

Dear David F., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you for the feedback that you have provide the Pullman Reef Casino Hotel. It's great to know that you received great customer service during your stay. We hope to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Beautiful hotel

Customer review rating 4.0/5

Desirea B. Couples - 27/07/2021 Confirmed reviews ALL

We enjoyed our stay very much. The room was great and the staff were amazing. Unfortunately our toilet was running all night so that wasn’t ideal. Other than that though would highly recommend.

Dear Desirea B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Fabulous stay

Customer review rating 4.5/5

Christina Couples - 26/07/2021 Confirmed reviews ALL

Really enjoyed the room (like an apartment without the kitchen) and the friendly staff. Would do a repeat should circumstances permit.

Dear Christina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Extremely friendly

Customer review rating 4.5/5

John Couples - 26/07/2021 Confirmed reviews ALL

Really enjoyed hotel facilities and staff really helped to make it a great holiday.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well located, consistently good staff all round - concierge, reception, restuarant etc

Customer review rating 5.0/5

Anonymous Couples - 26/07/2021 Confirmed reviews ALL

All services were of the normal high standard that we have experienced over the years

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. Thank you so much for choosing to stay with us, I am so pleased that you enjoyed your stay with us. I do hope we have the opportunity to welcome you back again in the future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

great stay

Customer review rating 5.0/5

Rodney C. Friends - 26/07/2021 Confirmed reviews ALL

it was better than i expected staff were fantastic you could not fault them

Dear RODNEY C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Our first trip to Cairns

TripAdvisor rating 5.0/5

davidfC3912RX 26/07/2021 TripAdvisor review

The Pullman Reef Hotel Casino is a great place to stay. The service from all staff was fantastic. The location is great and easy to find. The room was great with plenty of room to move around and good quality furnishings & features. I would recommend this hotel to any one looking to visit Cairns. We will stay here again.

Dear davidfC3912RX, We are thrilled that you enjoyed your stay here with us and thank you for taking the time to write a review. It is always our pleasure to read that our guests have enjoyed their experience here. We look forward to welcoming you back again in the future. Sincerely Wayne Reynolds General Manager Hotel

Well located and staff seemed effortless in ensuring my satisfaction.

Customer review rating 4.5/5

Happy Solo - 25/07/2021 Confirmed reviews ALL

I have experienced a 6 star stay and was pleasantly delighted by the attentive staff and many benefits.

Dear happy, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. We are happy to hear that you had enjoyed your recent stay with us. Thank you for the wonderful comments that you have made about our staff. We hope to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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