Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 2,525 reviews

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ALLSAFE approved hotel

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland

GPS:-16.923458, 145.779488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,525 reviews

TripAdvisor Rating  4.5/5  2,566 reviews

Certificate of excellence 2023

Well located to Convention centre, staff were lovely and room was very comfortable.

Customer review rating 4.5/5

Kathryn Business - Confirmed reviews ALL

The staff were very welcoming, the bed was very comfortable and the room was well appointed. Good to have a mini bar available and room service was prompt.

Dear Ms C., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. We hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great suites

Customer review rating 4.5/5

Michael Families - Confirmed reviews ALL

Extremely pleasant

Well located

Customer review rating 3.5/5

Mandy W. Friends - Confirmed reviews ALL

The hotel was wonderful. The staff were fantastic. Cleaners were quite slow and Mr offence, and I didn’t like the included breakfast as it was constantly the same menu, and that menu was very small with not much variety.

Great location

Customer review rating 4.0/5

Bernice S. Solo - Confirmed reviews ALL

Enjoyed my stay! Room was great, spa bath was awesome, and facilities overall very good. I booked an extra day and staff made sure I could stay in the same room. Only downside was that some of my snacks I had placed in the minibar to preserve for my trip home were taken by the cleaning staff.

Excellent location

Customer review rating 5.0/5

Miranda P. Families - Confirmed reviews ALL

Walking distance to everything. Service was perfect, will definitely recommend this hotel.

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Other web-users rate our hotel

  • 669 reviews 9.4/10 Location
  • 1,311 reviews 8.7/10 Room
  • 1,488 reviews 9.4/10 Service
  • 8 reviews 6.5/10 WiFi
  • 465 reviews 8.6/10 Comfort
  • 432 reviews 7.8/10 Amenities
  • 385 reviews 7.5/10 Cleanliness
  • 352 reviews 6.9/10 Food

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