Pullman Reef Hotel Casino 5 stars

Name: Pullman Reef Hotel Casino | Luxury Cairns Hotel | Accor - ALL
Address: 35-41 Wharf Street, PO Box 7320, Queensland, CAIRNS, 4870, AU
Telephone: +61740308888
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 2,978 reviews

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35-41 Wharf Street, PO Box 7320, Queensland, 4870 CAIRNS, Australia

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Pullman Reef Hotel Casino

Hotels combining lifestyle and design, for business and leisure

Nestled by Trinity inlet and the Cruise Liner Terminal, the 5-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. With its exceptional location, this luxury Cairns hotel offers guests the ideal opportunity to explore the wonders of Tropical North Queensland. Guests staying at the luxury Cairns accommodation are 10 minutes from Cairns Airport, and a 5 minute walk from the Reef Fleet Terminal. Guests can also explore the incredible Great Barrier Reef, Daintree Rainforest & Atherton Tablelands.

The Pullman Reef Hotel Casino in Cairns features 128 beautifully appointed rooms, each of these luxurious rooms has its own spa bath & garden balcony overlooking the city with mountain backdrop or water views. Choose from Superior or Deluxe rooms, Junior Suites, or for a truly unforgettable experience, choose the Exclusive or Presidential Suites. This luxury Cairns hotel has impeccable amenities with a roof-top pool, gym, 4 restaurants & bars, boutique casino, conference spaces.

We cannot wait to welcome you to the most luxurious accommodation in Cairns at Pullman Reef Hotel Casino, 5 star Cairns accommodation in tropical North Queensland.
For enquiries: reservations@reefcasino.com.au or +61 7 4030 8888

Wayne Reynolds, Hotel Management

Hotel extras

Endless entertainment options, from gaming to live shows
Award winning food at Tamarind contemporary Australian cuisine
10 flexible meeting spaces and ability to host up to 350 guests
Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

Room

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Balcony

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Room

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: City View
Most of the accommodation: Balcony

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Room

Deluxe King Room, Park View, 1 king bed with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Park view

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Room

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Room

Premium Deluxe King Room, Water Views, 1 king bed with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony

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Room

Premium Deluxe Twin Room, Water Views, 2 single beds with single spa

3 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Most of the accommodation: Balcony

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Room

Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony
Accessible room

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Suite

Junior King Suite, City Views, 1 king bed with double spa

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Terrace

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Suite

Junior Twin Suite, City Views, 2 double beds with double spa

3 pers. max
55 m² / 592 sq ft

Bedding 2 x Double bed(s)
Most of the accommodation: Balcony

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Suite

Premium Junior King Suite, Water Views, 1 king bed with double spa

3 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)
Views: Harbour view

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Suite

EXCLUSIVE SUITE, 1 King Size Bed, Double Plunge Bath

3 pers. max
61 m² / 656 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Balcony

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Suite

PRESIDENTIAL SUITE, 1 King Size Bed, Double Spa Bath

3 pers. max
160 m² / 1722 sq ft

Bedding 1 x King size bed(s)
Most of the accommodation: Corner Room

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Room

Premium Deluxe King Room, Water Views, 1 King Size Bed with Accessible Bathroom

3 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: Ocean/Sea view
Most of the accommodation: Balcony
Accessible room

See availabilities

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

+61 7 4030 8888

+61 7 4030 8777

REEF FLEET TERMINAL

Ferries

Access: 100 m / 0.06 mi

THE REEF CASINO

Casino

Access: 100 m / 0.06 mi

CAIRNS ESPLANADE

Tourist attraction

Access: 200 m / 0.12 mi

CAIRNS MUSEUM

Museums

Access: 500 m / 0.31 mi

UNDERWATER WORLD

Aquarium

Access: 500 m / 0.31 mi 5 min walk

CAIRNS TAIPAN BASKETBALL

Sports centre

Access: 500 m / 0.31 mi

CAIRNS 5 / CENTRAL CINEMAS

Cinema district

Access: 1 km / 0.62 mi

BOTANICAL GARDENS

Botanical gardens

Access: 3 km / 1.86 mi

CAIRNS STADIUM

Sports centre

Access: 3 km / 1.86 mi

CAIRNS RACE TRACK

Racetrack

Access: 12 km / 7.46 mi

SUGARWORLD

Tourist attraction

Access: 15 km / 9.32 mi

GREEN ISLAND

Tourist attraction

Access: 20 km / 12.43 mi

GREAT BARRIER REEF

Tourist attraction

Access: 25 km / 15.54 mi

KURANDA

Tourist attraction

Access: 30 km / 18.64 mi

FITZROY ISLAND

Tourist attraction

Access: 35 km / 21.75 mi

PARONELLA PARK

Tourist attraction

Access: 60 km / 37.29 mi

PORT DOUGLAS

Tourist attraction

Access: 90 km / 55.93 mi

ATHERTON TABLELANDS

Tourist attraction

Access: 100 km / 62.14 mi

DAINTREE RAINFOREST

Tourist attraction

Access: 150 km / 93.21 mi

TULLY/JOHNSTONE RIVER

Tourist attraction

Access: 150 km / 93.21 mi

Great Barrier Reef near by

National park

CAIRNS CENTRAL SHOPPING CENTRE

Shopping centre/mall

Access: 2 km / 1.25 mi

Hotel services

Check-in from 02:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

TAMARIND

As Cairns' most awarded restaurant, Tamarind is synonymous with excellence. Now boasting two coveted Chef Hats by the Australian Good Food Guide.

MERCHANT ARTISAN FOOD & COFFEE

Attention Coffee Lovers! Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats. Terms & Conditions: Accor Plus dining benefit applicable to breakfast only.

FLINDERS BAR AND GRILL

Choose from a great range of light meals, snacks and beverages. Great value for money. Terms and Conditions: Accor Plus dining benefit not available

LIHOU BAR

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

SPORTS ARENA BAR

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

BAR36

BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Meetings & Events

Number of Meeting Room: 10
Surface of the largest room: 818 m² / 8804.87 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 450

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 2,978 reviews

Sylvia S. Couples - 7/29/2026 Confirmed reviews ALL

Dear Sylvia, Thank you for your positive feedback regarding your stay. We are delighted to hear that you found your room beautiful and the bed comfortable. Your satisfaction is important to us, and I apologise for our mini bar attendant's intrusion. We hope to welcome you back soon. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Lynda E. Friends - 7/29/2026 Confirmed reviews ALL

Dear Lynda, Thank you for your kind words regarding your recent stay at Pullman Reef Hotel Casino. We are delighted to learn that you enjoyed our high-standard rooms, attentive staff, and convenient location. It is always our goal to provide a memorable experience, and your feedback about our facilities and service truly encourages our team. We look forward to welcoming you back in the future. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Murli N. P. Families - 7/29/2026 Confirmed reviews ALL

Dear Murli N. P., We are sorry to hear that your experience did not meet your expectations. Our records show that both rooms were booked for one guest each. As breakfast is included based on the number of guests booked, breakfast was provided for the two registered guests. Breakfast for additional guests incurs an extra charge, as outlined in the booking details at the time of reservation. We understand this may have been disappointing and appreciated the opportunity to clarify our booking policy. We wish you all the best with your future travels. Kind regards, Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO

Nicole H. Friends - 7/28/2026 Confirmed reviews ALL

Dear Nicole, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our lovely environment and had a fun experience. Your satisfaction is our priority, and we look forward to welcoming you back soon. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Neil F. Couples - 7/28/2026 Confirmed reviews ALL

Dear Neil, Thank you for your kind words regarding your recent stay at Pullman Reef Hotel Casino. We are delighted to hear that you enjoyed our stunning rooms and the beautiful views of Cairns Inlet. Your positive feedback is greatly appreciated. Kind regards, Wayne Wayne Reynolds Hotel General Manager

Web-users rating

Other web-users rate our hotel

879 reviews 9.5/10 Location
1,602 reviews 8.5/10 Room
1,755 reviews 9.1/10 Service
7 reviews 5/10 WiFi
673 reviews 8.2/10 Comfort
448 reviews 6.5/10 Cleanliness
352 reviews 8.3/10 Breakfast
336 reviews 7.4/10 Vibe

274 reviews 9.4/10 Location
596 reviews 8.7/10 Room
644 reviews 9.2/10 Service
232 reviews 8.3/10 Comfort
154 reviews 6.8/10 Cleanliness
147 reviews 8.5/10 Breakfast
140 reviews 7.8/10 Amenities
121 reviews 7.7/10 Vibe

78 reviews 9.6/10 Location
153 reviews 8.6/10 Room
194 reviews 9.2/10 Service
73 reviews 8.2/10 Comfort
53 reviews 6.8/10 Cleanliness
31 reviews 8.2/10 Breakfast

44 reviews 9.7/10 Location
129 reviews 7.5/10 Room
155 reviews 9.3/10 Service
33 reviews 8.4/10 Comfort
31 reviews 6.1/10 Cleanliness
25 reviews 7.3/10 Vibe
12 reviews 8.2/10 Breakfast
6 reviews 6.9/10 Pool

32 reviews 9.5/10 Location
84 reviews 7.3/10 Room
93 reviews 9.3/10 Service
22 reviews 6.1/10 Cleanliness
15 reviews 8.1/10 Breakfast
13 reviews 6.1/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Pullman Reef Hotel Casino, check-in is available from 02:00 PM, and we ask that you check out by 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Pullman Reef Hotel Casino regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.