Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 3,224 reviews

Best price
guarantee
Pullman Reef Hotel Casino - Image 1
Pullman Reef Hotel Casino - Image 2
Pullman Reef Hotel Casino - Image 3
Pullman Reef Hotel Casino - Image 4
35-41 Wharf Street, PO Box 7320, Queensland, 4870 CAIRNS, Australia

Description

Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 10 flexible meeting spaces and ability to host up to 450 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

Telephone
Fax +61 7 4030 8777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,224 reviews

TripAdvisor Rating  4.6/5  2,623 reviews

Certificate of excellence 2024

Well located, Good stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Dear Ray G., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great place to stay. Everything is there or close by

Customer review rating 5.0/5

Craig A. Couples - Confirmed reviews ALL

Dear Craig A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

very disapointing

Customer review rating 2.0/5

Johnr W. Couples - Confirmed reviews ALL

Dear johnR W., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, especially given the circumstances with your wife’s surgery. Please accept our deepest apologies for the malfunction of the fridge, the refrigerant leak, and the unpleasant odor it caused. We understand the disruption this must have caused to your stay, and we regret that it led to an uncomfortable experience for both you and your wife. Our team should have responded more promptly to your request for in room dining, and we are sorry that it took longer than expected. We continually strive to provide a high level of service to all our guests, and it’s clear that we fell short during your stay. Your feedback is valuable to us, and we will be reviewing the situation with our teams to ensure this does not happen again. In light of the inconvenience you’ve experienced, we would like to offer you a complimentary nights return stay. We hope this can help to make up for some of the discomfort you faced. Once again, we apologize for the trouble and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide a much more enjoyable experience. Please feel free to reach out to me directly if and when you would like to redeem your complimentary night. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

good stay

Customer review rating 4.5/5

Geoff M. Solo - Confirmed reviews ALL

Dear Geoff M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

GREAT LOCATION

Customer review rating 4.0/5

Chan Couples - Confirmed reviews ALL

Dear Chan, Thank you for taking the time to share your feedback. We truly appreciate your comments regarding our prime location and the comfort of your room, especially the bed and the bathtub. We are also pleased that you enjoyed the mini-bar and the convenience of being close to Cairns\' main attractions. We sincerely apologise for the issues you experienced during your stay. Your feedback regarding the cleanliness of the toilet cubicle and the air conditioning is invaluable, and we will be sure to address these areas with our housekeeping team to ensure these standards are met in the future. We truly value your feedback, and we hope you will consider staying with us again in the future. Should you decide to return, we will strive to provide a more seamless experience. Thank you again for your comments and for choosing to stay with us. Warm regards, Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 918 reviews 9.6/10 Location
  • 1,793 reviews 8.6/10 Room
  • 1,903 reviews 9.3/10 Service
  • 11 reviews 4.3/10 WiFi
  • 676 reviews 8.3/10 Comfort
  • 494 reviews 7/10 Cleanliness
  • 386 reviews 7.9/10 Vibe
  • 384 reviews 7.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Cairns

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.