Pullman Reef Hotel Casino 5 stars

Name: Pullman Reef Hotel Casino
Address: CAIRNS, 4870, AUSTRALIA
Telephone: (+61)7/40308888
Rating: 4.7

Customer review rating 4.7/5 11,036 reviews

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Pullman Reef Hotel Casino

Hotels combining lifestyle and design, for business and leisure

We cannot wait to welcome you to the most luxurious accommodation in Cairns at Pullman Reef Hotel Casino, 5 star Cairns accommodation in tropical North Queensland. For enquiries: reservations@reefcasino.com.au or +61 7 4030 8888

Mr Wayne REYNOLDS, Hotel Manager

Nestled by Trinity inlet and cruise liner terminal, the five-star Pullman Reef Hotel Casino is Cairns most prestigious hotel. Each of our luxurious rooms has its own spa bath and garden balcony overlooking the city with mountain backdrop or water views. A roof-top swimming pool, gym, five restaurants and bars, boutique casino, conference spaces and a unique Wildlife Dome.

The Pullman Reef Hotel Casino in Cairns features 127 beautifully appointed rooms, each of these luxurious rooms has its own spa bath & garden balcony overlooking the city with mountain backdrop or water views. Choose from Superior or Deluxe rooms, Junior Suites, or for a truly unforgettable experience, choose the Exclusive or Presidential Suites. This luxury Cairns hotel has impeccable amenities with a roof-top pool, gym, 4 restaurants & bars, boutique casino, conference spaces and a unique Wildlife Dome.

Hotel extras

Endless entertainment options, from gaming to live shows
Award winning food at Tamarind contemporary Australian cuisine
11 flexible meeting spaces and ability to host up to 800 guests
Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre
Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Public outdoor parking (Paying)
- Public indoor parking (Paying)
- Valet parking (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Air conditionning with individual remote
- Air Conditioning
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 10AM (Paying) Need your room as early as 10am on the day you arrive? Take advantage of this exclusive option and claim your room right away. Who said the day of travel should shorten your holiday?
- LATE CHECK-OUT UP TO 4PM (Paying) Keep your room until 4 pm and enjoy taking all the time you need. Take advantage of this exclusive option to get even more out of the destination. Finally, a stress-free check-out.
Dry cleaning / Ironing
Boutiques/shopping
- Cash machine
- Beauty salon (nearby)
- Hairdressing salon (nearby)
Porter
Concierge
Room for hearing impaired guests

Swimming pool
- Pool Enjoy a swim in our rooftop swimming pool. Lie back in a sun lounge or day bed, order food and gaze out onto the pleasing views of the garden, city and sea. Work or relax.
- Outdoor unheated pool
Well-being
- Jacuzzi OUTDOOR SPA
- Sauna
Babysitting on request

Breakfast Paying
3 Restaurant(s)
3 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

10 Meeting room(s)
Conventions hotel
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 11h00

In summary

Swimming pool
Parking
Restaurant
Accessibility for people with reduced mobility
Air conditioned
WIFI/Internet Access
Bar
Meetings and events

- Express check-in
- Express check-out
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

Early check-in/Late check-out
- Express check-in
- Express check-out
Hotel accessibility
- Accessibility for people with reduced mobility
- This hotel has accessible and assitive devices
WIFI/Internet Access
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

- 225 parking spaces
- On site
- Public

Underground car park(Extra)
- 225 parking spaces
- On site
- Public

3 Bar(s)
4 Restaurant(s)
Breakfast à la carte (Extra)
- Cold snacks
- Hot meals

3 Bar(s)
4 Restaurant(s)
Breakfast(Extra)

Breakfast à la carte (Extra)
Room service
- Cold snacks
- Hot meals

Gym
- On site
- Outside

Gym
Rooftop swimming pool
- On site
- Outside

Children's TV Channels

Children's TV Channels

11 Meeting room(s)
- Business center with support staff
- Self service business center

11 Meeting room(s)
Business centre
- Business center with support staff
- Self service business center

- Gym
- Swimming pool

Sports activities
- Gym
- Swimming pool

- 10 connecting rooms
- 127 rooms
- 3 rooms for people with reduced mobility
- 7 floors
- 89 non-smoking rooms
- Air Conditioning
- Casino
- Dry cleaning / Ironing
- Concierge
- Plugs and converters available on desks (Extra)
- Porter

Hotel informations
- 10 connecting rooms
- 127 rooms
- 3 rooms for people with reduced mobility
- 7 floors
- 89 non-smoking rooms
Service And Equipment
- Air Conditioning
- Casino
- Dry cleaning / Ironing
Services available at reception
- Concierge
- Plugs and converters available on desks (Extra)
- Porter

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870 cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Contact email :

Check-in from 14h00

Check out up to 11h00

AIRPORT : BRUCE HWY CAIRNS AIRPORT

By plane
CAIRNS At 7km / 4.38 miles
By boat
REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.923458, 145.779488

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Nespresso machine
Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: City View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Nespresso machine
Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Trinity Inlet views with Spa

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Views: Ocean/Sea view *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Nespresso machine
Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Nespresso machine
Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Inlet Views with Accessible Bathroom

Accessible room

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Nespresso machine
Coffee/tea making facilities(...)

DELUXE ROOM, 2 King Single Size Beds, Trinity Inlet views with Spa

Max. number of persons: 3
Area: From 36 m² / 388 sq ft
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Nespresso machine
Coffee/tea making facilities(...)

Rooms

Our restaurants and bars

TAMARIND

Type of cuisine: Gourmet

Our Tamarind chefs specialise in "Australian Freestyle' cuisine, where they incorporate styles, ingredients and techniques from other cultures. Multi award winning and the only Chef's Hatted restaurant in Cairns by the Australian Good Food Guide.

MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Lunch

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Lunch

LIHOU BAR

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Lunch

SPORTS ARENA BAR

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Lunch

BAR36

BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 10
Maximum size: 818 m²
Maximum capacity: 600 people
Maximum banquet capacity: 600 people

Find out more

Tropical Cairns

Margaret R. Couples - 07/06/2021 Confirmed reviews ALL

I was disappointed that upon arrival we were not allocated the inlet view room we had initially booked some two months prior to arrival. Thank you Megan for resolving the matter the following day. Your professionalism was appreciated. Confusion with the housekeeping staff as to the frequency of linen changes and/or replacement was resolved by Denis Cruz, and he was fantastic in ensuring your hotel standards were met, and the room was extremely well maintained for the remainder of our stay. Thank you Denis - you are a great ambassador for the Reef Pullman. Concierge staff, Max, Matthew and Jason were fantastic and assisted us several times during our stay. Breakfast at Merchant Cafe was great and our meal at Tamarind exceptional. Although there were the above issues I would still certainly recommend your hotel.

Dear Margaret , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with Megan, Denis & our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Lovely hotel!

Sjk83 Business - 07/06/2021 Confirmed reviews ALL

Check in was easy and staff were friendly, I was very impressed that the car was parked for me and bought out for me in the morning.

Dear Sarah , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent location and extremely helpful staff

David Couples - 07/06/2021 Confirmed reviews ALL

Excellent hotel, staff and service exceptional.

Dear David , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Not bad

Anonymous Couples - 06/06/2021 Confirmed reviews ALL

Very brief stay

Dear Mohamad, Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Location good

Trevor H. Couples - 06/06/2021 Confirmed reviews ALL

Experience good staff v/helpful concierge very helpful

Dear Trevor , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good stay

Chris R. Couples - 05/06/2021 Confirmed reviews ALL

A bed in a room. With a coffee machine

Dear Christopher , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

well locaated.

Anonymous Couples - 05/06/2021 Confirmed reviews ALL

very basic,

Dear Sam, Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good Stay

Nina S. Couples - 05/06/2021 Confirmed reviews ALL

We found as usual our stay was wonderful. All the staff were very friendly and to our needs.

Dear Greg & Nina , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great relaxing stay

Graeme B. Couples - 05/06/2021 Confirmed reviews ALL

Everything was up to expectations and a bit extra with a room upgrade. Thanks Pullman

Dear Graeme , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Disappointed in the accommodations

Janelle Friends - 05/06/2021 Confirmed reviews ALL

I Recently booked 2 junior suites for a 60th birthday with friends. On arrival I was told one of the rooms was a family suite. This room wasn’t what I booked & on viewing it, found a room jammed with 5 beds instead of 2 twin queen beds. The duty manager apologised and said he was unable to move me until the next day, which never happened. Unfortunately I found the staff or duty managers not very professional at reception and as a platinum member and meeting planner probably would not recommend this hotel.

Dear Janelle, Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Gorgeous Rooms

Kim Couples - 04/06/2021 Confirmed reviews ALL

We only stayed one night but would have loved to stay longer. Rooms and views were awesome, staff were so friendly and super helpful. Our room wasn't ready when we arrived as they had a full house the night before but it didn't take long for it to be ready and they looked after us while we waited. Overall a wonderful experience and would love to stay again next time in Cairns.

Dear Kim , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well located

Mark A. Friends - 04/06/2021 Confirmed reviews ALL

Bit disappointed we weren’t told we opposite a construction zone .Noise started from 6 am in the morning.

Dear Mark, Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location and terrific stay

Sandra M. Couples - 04/06/2021 Confirmed reviews ALL

We really enjoyed our stay at the hotel . The staff were friendly and helpful

Dear Sandra, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good location and lovely helpful staff

Lynette F. Couples - 04/06/2021 Confirmed reviews ALL

Extremely happy with everything

Dear Lynette , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Location was excellent

Karen C. Friends - 04/06/2021 Confirmed reviews ALL

Enjoyed the location, staff professional however room service was very slow on occasions and our room was not as clean as I expected On arrival there was a dead cockroach amd a lot of dust on the floor behind desk where cockroach was amd also the plantation blinds where also dusty which wasn’t good for my allergies our room was cleaned the next day however the dust and cockroach remained quite disappointing

Dear Diana , Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Very central for what we needed.

Connie Couples - 03/06/2021 Confirmed reviews ALL

Staff always friendly and helpful

Dear Adrian & Connie , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Very well located

Stephen S. Solo - 03/06/2021 Confirmed reviews ALL

Always pleasant, nice clean and tidy. Staff friendly and helpful.

Dear Stephen, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Fantastic accommodation and even better restaurant

Anne J 13/04/2021 TripAdvisor review

Really enjoyed our stay in a room overlooking the river. The restaurant Tamarind is outstanding, one of the best meals had for a very long time, it was world class. Public areas (bar) needs upgrading, but you can go across the road to the Pullman

Dear Anne J, Thank you kindly for taking the time to review your recent stay here with us at the Pullman Reef Hotel Casino. We are delighted to hear that you thoroughly enjoyed your room and the view overlooking the Trinity Inlet, and that your experiences in Tamarind were a highlight of your time here at the complex. I certainly hope we have the opportunity to welcome you back again to Cairns in the future. Sincerely Wayne Reynolds General Manager Hotel

FNQ MARCH 2021

Voyager201856 27/03/2021 TripAdvisor review

Great appointed hotel and service was exceptional. The hotel is close to the main marina with a variety of restaurants and cafes all close at hand. The room was very well appointed and some nice attention to detail and still maintaining safe COVID environment.

Dear Voyager201856, Thank you for your review of your recent stay here with us. We are so pleased to hear that you had a wonderful time, and hope to have the pleasure of welcoming you back again in the near future. Sincerely Wayne Reynolds General Manager Hotel

What an upgrade

youngramblers 25/03/2021 TripAdvisor review

We arrived early from Port Douglas. 10am and our receptionist gave us an upgrade, so we went straight away to our room. What an amazing room, with some goodies Accor provided as well...thank you. We loved the pool area and the staff were amazing..again thank you, we will return in 2022.

Dear youngramblers, It is so nice to hear that you had such a fantastic time here with us and thank you for highlighting the aspects that you enjoyed so much. We very much appreciate your feedback and look forward to having the opportunity to welcome you back again on your next visit to beautiful Cairns. Sincerely Wayne Reynolds General Manager Hotel

Our most recent 20 reviews

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