Pullman Reef Hotel Casino 5 stars

Customer review rating (ALL Rating) 4.7/5 2,582 reviews

Hotel extras

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

ALLSAFE approved hotel

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street, PO Box 7320, Queensland
4870 CAIRNS
Australia

GPS:-16.923458, 145.779488

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of stylish rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath, walk in shower with C.O Bigelow amenities, a private balcony and internet access.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,582 reviews

TripAdvisor Rating  4.5/5  2,543 reviews

Amazing location! Friendly staff

Customer review rating 5.0/5

Vivienne M. Families - Confirmed reviews ALL

Our stay at the Pullman Reef Casino was fantastic. Every single member of staff was so friendly and accommodating - which is one of the main things when you’re staying in a hotel. The concierge and front desk staff in particular were lovely and we always felt taken care of during our breakfast with the team remembering our coffee orders in the mornings. The facilities were great and we would definitely stay here again ☺️☺️

Dear Ms. M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Customer review rating 4.5/5

Paul Business - Confirmed reviews ALL

brilliant

Dear Mr. C. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good location

Customer review rating 4.0/5

Clare Couples - Confirmed reviews ALL

The hotel is showing its age, especially for the price ! No restaurant available other than Soy kitchen so not able to benefit from 50 percent off meals. Still enjoyed our stay in a good room and enjoyed pool area.

Dear Ms W., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Can’t wait to have a return stay.

TripAdvisor rating 5.0/5

Vacation66269700816 Friends getaway - TripAdvisor review

The Staff did such a great job of making our stay Special. I would highly recommend this Hotel. The room was spotlessly clean. The Staff organised undercover parking. The vicinity to Restaurants and Bars was ideally close. The pool area amazing.

Dear Nola Telley, Thank you for your lovely review of your recent stay here with us. We are thrilled that you enjoyed so many aspects of your time here with us. We look forward to having the opportunity to welcome you back again in the near future. Sincerely, Wayne Reynolds General Manager Hotel

Satisfied with all Aspects of the Property

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I was fortunate enough to enjoy an early check-in upon arrival to align with my flights. I was welcomed and looked after by concierge with baggage. The rooms were most comfortable, spacious and had a great room-service menu. The bath tub a bonus too! When I left, I realised my laptop was left in the room. The lovely staff members helped me out and organised for a driver to bring it to me at the airport. This hotel went above and beyond to finish of my Cainrs experience on a high note. Thank you

Dear Ms. M., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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Other web-users rate our hotel

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