Pullman Reef Hotel Casino 5 stars

Customer review rating 4.7/5 10,165 reviews

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Pullman Reef Hotel Casino
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Hotel extras

  • Endless entertainment options, from gaming to live shows

  • Award winning food at Tamarind contemporary Australian cuisine

  • 11 flexible meeting spaces and ability to host up to 800 guests

  • Central! Only a 3 minute walk to the Reef Fleet Terminal or the Cairns Convention Centre

  • Luxurious rooms with Luxurious INCLUSIONS! Make sure to look at our offers.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
  • Room for hearing impaired guests
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Pullman Reef Hotel Casino

35-41 Wharf Street
PO Box 6545
Queensland
4870
cairns
australia

Tel: +61740308888

Fax: (+61)7/40308777

Check-in from 14h00

Check out up to 11h00

  • AIRPORT :  BRUCE HWY CAIRNS AIRPORT

  • By plane

    CAIRNS At 7km / 4.38 miles

  • By boat

    REEF FLEET TERMINAL At 0.1km / 0.06 miles

GPS :-16.923458, 145.779488

Our accommodation(s)

Whether visiting to explore the natural wonders surrounding Cairns, or for the vibrant Cairns nightlife, Pullman Reef Hotel Casino offers a wide variety of accommodation to suit all needs. Guests searching for hotels in Cairns can choose from a range of n ewly refurbished guest rooms and suites, with Superior, Deluxe and Presidential options available. Tastefully appointed and elegant, each room features a modern ensuite with spa bath and Roger & Gallet amenities, a private balcony and internet access.

SUPERIOR ROOM, 1 King Size Bed, City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 King Single Size Beds City Views with Spa Bath

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: City View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Pool views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 1 King Size Bed, Inlet Views with Accessible Bathroom

Accessible room
  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

DELUXE ROOM, 2 King Single Size Beds, Trinity Inlet views with Spa

  • Max. number of persons: 3
  • Area: From 36 / 388 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

TAMARIND

Type of cuisine: Gourmet

Tamarind Restaurant is now the most awarded restaurant in Cairns, Recent Awards include Accor's Restaurant of the Year 2017 for Pullman as well being a recipient of an Australian Good Food Guide - One Chefs Hat 2020.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCHANT ARTISAN FOOD & COFFEE

Type of cuisine: Cafe

Attention Coffee Lovers! Merchant Artisan Food & Coffee is open. Relax in a comfortable armchair and enjoy the perfect espresso care of Wolff Coffee Roasters, along with a delicious choice of house made treats.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLINDERS BAR AND GRILL

Type of cuisine: Bistro

Choose from a great range of light meals, snacks and beverages. Great value for money.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LIHOU BAR

Non contractual photo

The main bar inside the Reef Casino. Try your luck with the Keno or TAB whilst sipping on an ice cold beverage.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPORTS ARENA BAR

Non contractual photo

Cairn's only true sports bar experience. Featuring the largest indoor LED screen in Queensland plus 360 degrees of sports action on multiple high definition screens.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR36 - Temporarily Closed

Non contractual photo

TEMPORARILY CLOSED BAR36 is a sophisticated venue catering to all styles of artistic expression, combining high end sound design with a warm atmosphere to set the stage for performances second to none in Cairns. Perfect to catch great live music.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 818

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 600 people

Find out more

Our guest reviews for
Pullman Reef Hotel Casino

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

10,165 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,424 reviews

OUTSTANDING!!!!!

Customer review rating 4.7/5

Michael Families - 27/11/2020 Confirmed reviews ALL

Everything was completely on point. Room just beautiful and immaculately clean. Bathroom super luxurious. Room service delicious, reasonably priced and generous, pool beautiful and very well maintained, lobby excellent. Everything was the best I have ever had. I stayed in room 412 and will DEFINATLEY be requesting that every time I return to stay.

Dear Michael , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent service

Customer review rating 4.7/5

Diane Solo - 27/11/2020 Confirmed reviews ALL

I really enjoyed my stay, which apart from my (suite, it could hardly be called a room) which was amazing , it was the staff and the service they provided which was a huge factor in my very pleasurable experience. I will be back.

Dear Diane , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

thoughtful

Customer review rating 4.7/5

Susan P. Families - 26/11/2020 Confirmed reviews ALL

The room was booked for my neices graduation. The staff placed our room directly opposite where the cars arrived. Since nobody but the graduates were allowed in the area, we had a perfect view of the arrivals. Very thoughtful of your staff, Lauren was shocked and thrilled. Thank you for making the effort.

Dear Susan , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

very good

Customer review rating 4.7/5

Irene I. Couples - 26/11/2020 Confirmed reviews ALL

WE had a lovely time everything was excellent

Dear Irene, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

good spot

Customer review rating 4.7/5

John Couples - 25/11/2020 Confirmed reviews ALL

good, after the recent events.

Dear John , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent stay

Customer review rating 4.7/5

Troy B. Couples - 25/11/2020 Confirmed reviews ALL

Best room I've stayed in, in Cairns. Massive room, spa bath. Staff were excellent

Dear Troy , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Wedding Anniversary

Customer review rating 4.7/5

Sarah R. Couples - 25/11/2020 Confirmed reviews ALL

We took advantage of visiting our own backyard for this celebration. It was a great location, room spacious and clean. I was reluctant to check out!

Dear Michael & Sarah, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well located, our favourite Hotel in Cairns

Customer review rating 4.7/5

Mick W. Couples - 25/11/2020 Confirmed reviews ALL

Excellent as always

Dear Mick , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

great place to stay best location

Customer review rating 4.7/5

Vanessa R. Couples - 25/11/2020 Confirmed reviews ALL

We have stayed at the casino several times being locals and we have never had a bad stay. rooms comfortable, staff very friendly and helpful jsut a great way to relax away from work and home.

Dear Phil & Vanessa, We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Well located, very comfortable room

Customer review rating 4.7/5

Evie Couples - 24/11/2020 Confirmed reviews ALL

We came for a three night stay and stayed in a junior suite with king bed. It was a beautiful and very spacious room, with a lovely view. The bed was PHENOMENAL and the spa bath and shower were wonderful. Overall, very happy. The only downside was the birds who make a huge racket overnight in the tree opposite, but there's nothing the hotel can do about that, I guess...

Dear Eva , We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Outstanding

Customer review rating 4.7/5

Jason C. Solo - 24/11/2020 Confirmed reviews ALL

It was really good. Made it very unique for me and ensured that I had a good experience.

Dear Mr C., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good stay, nice hotel

Customer review rating 4.7/5

Sergey V. Couples - 24/11/2020 Confirmed reviews ALL

It’s a nice hotel with comfortable light and airy rooms

Dear Mr V. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Peaceful stay

Customer review rating 4.7/5

Graham U. Couples - 24/11/2020 Confirmed reviews ALL

Was looking for a quiet experience which I almost had. Abbott st was a bit noisy early hours of Sunday morning but I guess you get that on top of Reef Casino. Other wise a lovely comfortable stay, thankyou.

Dear Graham U., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Ok

Customer review rating 4.7/5

Stephen M. Couples - 24/11/2020 Confirmed reviews ALL

The staff very friendly and accommodating The room was spacious and comfortable Would have been nice to have been on a higher floor Only concern was that we left a bottle of expensive cologne in the Bathroom we called as soon we arrived home and called back the next day only to be told the item could not be located which is disappointing.

Dear Stephen M., Thank you for taking the time to tell us about your experience at the Pullman Reef Hotel Casino. I am sorry that your experience was marred by the loss of your cologne: please allow me to express my sincerest apologies. I have asked for an investigation into your lost cologne and will have a Duty Manager contact your directly as a follow up. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Excellent

Customer review rating 4.7/5

Anonymous Business - 24/11/2020 Confirmed reviews ALL

Great location room and staff

Dear Mr A., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

in a good position easy excess

Customer review rating 4.7/5

Tony D. E. Couples - 23/11/2020 Confirmed reviews ALL

our stay was brilliant the staff were great from the front counter to the girls making up the rooms they were all so friendly it was a fantastic stay i didn't want to go home the little cafe was great their food was 100% also the Tamarind restaurant also brilliant could not fault anything about the accommodation keep up the good work and you will do well

Dear Mr. E., Thank you for taking the time to tell us about your stay at the Pullman Reef Hotel Casino. It is great to hear you had a fantastic stay and enjoyed all onsite facilities. It is always a pleasure to receive great feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Great location and well appointed hotel.

Customer review rating 4.7/5

Colin R. S. Couples - 23/11/2020 Confirmed reviews ALL

From check-in to check-out there were no hassles.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Pullman Reef Hotel Casino. We are delighted to hear you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Ideal location

Customer review rating 4.7/5

Noel H. Couples - 23/11/2020 Confirmed reviews ALL

Your staff were very helpful and courteous. The amenities were very clean, comfortable and the view of the inlet was great. Plus being so close to Restaurants, casino and CBD made it even more enjoyable.

Dear Mr. H., Thank you for taking the time to share your feedback. We are glad to hear you had a wonderful stay with us. We hope to welcome you back to our hotel very soon! Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Good stay

Customer review rating 4.7/5

Pauline B. Couples - 23/11/2020 Confirmed reviews ALL

Great service good food and room excellent

Dear Ms b., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

Beautiful

Customer review rating 4.7/5

Roslyn L. Couples - 22/11/2020 Confirmed reviews ALL

Amazing accommodation. service and food

Dear Ms L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Wayne Wayne Reynolds Hotel General Manager PULLMAN REEF HOTEL CASINO T. +61 (0)7 … – M. +6…1 ho…

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