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Mantra Esplanade Cairns

Customer review rating 4.3/5 2,028 reviews

ALLSAFE approved hotel

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Room 1

Number of guests
Children's age
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Mantra Esplanade Cairns
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+ 13 Services

Hotel extras

  • Best location in Cairns

  • Adjacent to the iconic Esplanade lagoon

  • 5 minutes walk to the Reef Fleet Terminal

  • Surrounded by restuarants, bars and shops

  • 10 minutes walk to the Cairns Convention Centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on requestPaying
Business services
  • Copy/print service availablePaying

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 cairns
australia

Tel: +611300092872

Fax: (+61)7/40464242

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 8km / 4 miles - Shuttle paying

GPS :-16.921305, 145.777742

Our accommodation(s)

At Mantra Esplanade our comfortable air-conditioned accommodation has plush, modern interiors and great facilities including air-conditioning and in-room internet access (fees apply), making it the perfect sanctuary from which to enjoy bustling Cairns. Offering a range of comfortably furnished hotel rooms to spacious 1, 2 and 3 bedroom suites, Mantra Esplanade's accommodation caters to a wide range of travellers, with all rooms offering panoramic views of the ocean or city.

Hotel Room City View

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: City View *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities

Hotel Room Ocean View

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: Ocean/Sea view *
  • Most of the accommodation: BALCONY *

Subject to availability

  • High speed internet
  • Coffee/tea making facilities
Rooms

Our guest reviews for
Mantra Esplanade Cairns

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,028 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,360 reviews

Great location, everything we needed

Customer review rating 4.0/5

Levi Families - 04/05/2021 Confirmed reviews ALL

Our family of 4 ( 2 kids under 5yrs) had a great stay here in a 2 bedroom apartment for 6 nights. The location is across the road from the lagoon pool which was primarily why we booked here. The apartment was a good size with the kids sharing a room in their own single beds. The main bathroom was massive and there was a second bathroom which was handy with the kids. The kitchen was adequate and had all the basic pots & pans needed to cook, there was a laundry with dryer too. The hotel kindly provided loan umbrellas too which we used when it refused to stop raining for 3 days. The on site pool starts at about 1.2m deep I reckon and is not heated in any way so wasn't particularly useable for us at this time of the year and with the younger kids

Well located

Customer review rating 4.5/5

Margaret T. Families - 04/05/2021 Confirmed reviews ALL

Great stay. Great service. People manning desk and cleaning rooms were wonderful. Some rooms are starting to look a little tired. But overall very happy.

very nice

Customer review rating 5.0/5

Jason G. Business - 04/05/2021 Confirmed reviews ALL

all good

Great location

Customer review rating 4.0/5

Lorna Couples - 03/05/2021 Confirmed reviews ALL

Price was very good probably because room was fairly small & it was not serviced each day. Found out we could get fresh towels from cleaning staff or reception. Also needed to empty our own trash. I suppose you get what you pay for, but was expecting more than we got from a Mantra hotel.

Great location

Customer review rating 5.0/5

Mary B. Families - 02/05/2021 Confirmed reviews ALL

We loved the lagoon and the park opposite

Well located

Customer review rating 3.0/5

Margie T. Friends - 02/05/2021 Confirmed reviews ALL

I was surprised that our room was so small and very tired looking, I have recently stayed at another Hotel on the Esplanade that was a little further away but much better both in presentation and price. I will stay there again and walk or Uber to the wharf

Amazing location

Customer review rating 4.0/5

Anonymous Couples - 01/05/2021 Confirmed reviews ALL

Good! Just wish there was daily cleaning services but besides that it was pleasant

Perfect location

Customer review rating 4.0/5

Sarah Couples - 30/04/2021 Confirmed reviews ALL

We really enjoyed our stay here!! It was located right in the centre of town, just a short walk to the wharf where we did all of our day trips out to the reef. The staff were all so lovely and helpful as well.

Location fanatic, view amazing

Customer review rating 4.5/5

Jess Couples - 30/04/2021 Confirmed reviews ALL

We enjoyed our stay , staff were just so friendly. Quick walk to everything. Air con wasn’t working as well as it should but still comfortable. Only miss hap was smoke atlas going off in building at 7.30 in the morning due to someone burning their food and opening hallway doors. Very comfortable unit. Needs a tv in bedroom though. Would stay again.

Very Outdated Hotel

Customer review rating 1.5/5

Tara M. Families - 30/04/2021 Confirmed reviews ALL

Pretty disappointed to walk into our room and see how outdated the hotel was. Looks nice from the outside and through to reception and then you walk into a VERY old room and old mismatched furnishings. We stayed for 6 days and no room service was offered, which I think is a bit silly on your end as that requires more cleaning once departed. Staff were pretty crappy with checking in. Never updating us on our room status whilst we sat there with a very tired toddler screaming and crying and watching them check in everyone before us. Definitely wouldn't stay here again and would try Mantra Trilogy.

Amazing

Customer review rating 5.0/5

Matt H. Couples - 28/04/2021 Confirmed reviews ALL

Jake really helped my girlfriend and enabled a great stay. I'll be back.

Dear Matthew, We very much appreciate your comments regarding your stay at the Mantra Esplanade Cairns. It is always a pleasure to receive positive feedback and I am pleased to hear Jake was a great help to your girlfriend during your stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leah Sullivan Front Office Manager

Lovely staff and good central location but worn out property

Customer review rating 2.5/5

C.s. Couples - 28/04/2021 Confirmed reviews ALL

Reception staff and cleaners were absolutely lovely and very attentive, could not fault the customer service side of things. However, the rooms need a solid refurbishment. Good location, but just feels very worn out.

Great location

Customer review rating 5.0/5

Sue Couples - 27/04/2021 Confirmed reviews ALL

Friendly check in staff, unique room decor, accessible room ticked all boxes, bed and pillows quite comfortable husband enjoyed smokers balcony, great view of Parklands, mesmerized by early morning bats flights , fantastic to have free parking on site.

Dear Susan, We very much appreciate your comments regarding your stay at the Mantra Esplanade Cairns. It is always a pleasure to receive feedback. I am pleased to hear your comments about Matt - he is an asset to my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leah Sullivan Front Office Manager

Excellent stay

Customer review rating 5.0/5

Anonymous Families - 27/04/2021 Confirmed reviews ALL

Beautifully appointed rooms and great view. Within walking distance of any restaurants and waterfront

Dear Virginia, We very much appreciate your comments regarding your stay at the Mantra Esplanade Cairns. It is always a pleasure to receive feedback and we are pleased you enjoyed our excellent location in the heart of Cairns. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leah Sullivan Front Office Manager

Great stay at excellent location

TripAdvisor rating 5.0/5

rahulkapur_1983 12/02/2021 TripAdvisor review

My wife and I stayed here for 3 nights and were greeted with very good customer service. The one bedroom apartment we stayed in was clean, cutlery and crockery was in plastic wraps after being thoroughly cleaned, the location is excellent with two exit doors providing easy access and the building is charming. Really nice and helpful reception staff who did not hesitate providing additional toiletries etc when required plus the desk was 24/7. We will definitely stay here again.

Not as good as i expected

TripAdvisor rating 3.0/5

tantanl_91 23/08/2020 TripAdvisor review

It was disappointing and I've learnt I must read the fine print. My partner suffers from bad sinus and with not having the room cleaned for 5 days the dust defiantly affected him making it an uncomfortable stay. In the fine print of the terms and conditions of staying at the Mantra it states they only clean the rooms if you stay longer than 7 days, but we did not know about this until we were checking in. The rooms felt dirty and dusty when we arrived, mould in bathroom and its needing a bit of a clean up. We thought that during this time with covid that places would be alot cleaner. It was never a hassle to ask the staff at the front desk for clean towels, more soap, milk or toilet paper but we are just use to them being freshened up at every other Accor hotel we have been too. For these reasons we won't be staying at Mantra's again. We were not offered our drinks on arrival being silver members. But the young man at the desk was lovely. The location of the hotel was great walking distance from everywhere we needed to go.

good central hotel with easy access parking

TripAdvisor rating 4.0/5

jlMostro Couples - 16/08/2020 TripAdvisor review

the hotel was great, clean, with a great view from the balcony. the staff was really accomodating and i really recommend this hotel for travellers who want direct access to Cairns Esplanade. I wasn't provided with my beverage vouchers as I should have because of my membership status but all in all a great stay.

Clean, modern comfortable apartment in a central location.

TripAdvisor rating 5.0/5

Boyd J 24/07/2020 TripAdvisor review

A very comfortable 5 night stay at a very reasonable tariff. We chose not to have our room serviced but fresh towels and more coffee, toiletries were readily available on request. We stayed in a modern, comfortable and clean apartment with a small kitchenette. The only disappointment was that the website advertises that it has a gym; it should also advise that it is currently closed due to health restrictions.

holiday

TripAdvisor rating 5.0/5

154dipak 23/07/2020 TripAdvisor review

very good service on reception .Staffs were friendly and helpful . Perfect location to go everywhere . casino was very close . Lots of Restaurants , Pubs and takeaways nearby . Esplande right opposite the hotel for agreat swim .

Great Location

TripAdvisor rating 4.0/5

0kathy 30/06/2020 TripAdvisor review

The hotel is across the road from the Esplanade with great easy walks along the waterfront and easy access to eateries and shops . Reception staff were very friendly, helpful and understanding. The only negative was lack of assistance with baggage.

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