Mantra Esplanade Cairns 4 stars

Customer review rating (ALL Rating) 4.5/5 1,358 reviews

Mantra Esplanade Cairns - Image 1
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53 57 The Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Enjoy our onsite lagoon style pool, fully equipped gym and whirlpool spa.

  • Adjacent to the iconic Esplanade lagoon, perfect on those hot, Tropical North Queensland days

  • An easy 5 minute walk to the Reef Fleet Terminal

  • Surrounded by restaurants, bars and shops for you to go out and explore during your stay

  • Just a 10 minute walk to the Cairns Convention Centre

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Hotel Room Esplanade View

Photo out of - Hotel Room Esplanade View

With sweeping views over the ocean, the Hotel Room Esplanade View is the perfect sanctuary from which to enjoy all that Cairns has to offer. Rooms are comfortably furnished, featuring WiFi access, along with tea and coffee making facilities.

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Refrigerator/freezer
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Cleaning supplement
  • Hair dryer
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • 2 pers. max
  • 35 m² / 376 sq ft
  • Bedding 1 x King size bed(s)
  • Most of the accommodation: Balcony
See availabilities

Apartment

1 Bedroom Apartment Esplanade View

Photo out of - 1 Bedroom Apartment Esplanade View

All 1 Bedroom Esplanade View apartments boast esplanade views from your balcony, making it the perfect choice for those looking for a little more room. The living area has a LCD TV and each apartment also features kitchen and laundry facilities.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 60 m² / 645 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Apartment

Photo out of - 2 Bedroom Apartment

The 2 Bedroom Apartment offers plenty of living space for a family or group. With all the mod cons you will need for a relaxing holiday, including air conditioning, WiFi access, balcony, as well as a kitchen, laundry, living and dining area.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom City View Dual Key Apartment

Photo out of - 2 Bedroom City View Dual Key Apartment

The 2 Bedroom City View Apartment features contemporary decor with tropical touches. With city views, each apartment has a balcony, kitchen, laundry, living and dining area and comprises of an interconnecting 1 Bedroom Apartment and Hotel Room.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Electric stove
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

2 Bedroom Esplanade View Dual Key Apartment

Photo out of - 2 Bedroom Esplanade View Dual Key Apartment

Our 2 Bedroom Esplanade View comprise a interconnecting 1 Bedroom Apartment and Hotel Room with a common entrance door. Offering esplanade views, balcony, kitchen, laundry, spacious living and dining area, perfect for a family or group.

  • Most of the accommodation:

    Balcony

Max. number of persons
5
Area
From 95 m² / 1022 sq ft

Bedding

King size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Fridge
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Apartment

3 Bedroom Apartment

Photo out of - 3 Bedroom Apartment

If you are travelling as a family or group of friends, the 3 Bedroom apartments are exactly what you need. Enjoy your private balcony and spacious living areas, then cook up a storm in the fully equipped kitchen.

  • Most of the accommodation:

    Balcony

Max. number of persons
6
Area
From 195 m² / 2098 sq ft

Bedding

Queen size bed(s) x2

Double bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Kitchen extractor fan
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Studio/kitchenette
  • Crockery and cooking utensils
  • Open kitchen
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Free movies/video
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
See availabilities

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 CAIRNS
Australia

GPS:-16.921305, 145.777742

Telephone
Fax +61 7 4046 4242
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 121 rooms
  • 45 family rooms
  • 41 connecting rooms
  • 121 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Korean

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas Additional charge

Air conditioning

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets not allowed

Family

Services for children

  • Foosball
  • Children''s TV Channels

Well-being

Mantra Esplanade Pool

  • Outside
  • On site

Gymnasium

  • On site

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft

Security

  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Accessible parking

Pool

  • On site
  • 0 m / 0 mi

Pool features

  • Outdoor pool
  • Chlorure treatment

Access & Security

  • Pool areas wheelchair accessible
  • Ramp access
  • Staff trained in first aid

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

Get active in our fully equipped gym. The onsite gymnasium is located on the ground floor, adjacent to the pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,358 reviews

Customer review rating 4.0/5

Che C. C. Business - Confirmed reviews ALL

Dear Che, Thank you for your kind words regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you found your visit comfortable, even if it was brief. We look forward to welcoming you back for another enjoyable experience. Best regards, Harry Ha General Manager

Customer review rating 4.0/5

Maria C. Families - Confirmed reviews ALL

Dear Maria, Thank you for your kind words regarding our location and the comfort of your room. We are pleased to hear that you enjoyed the views of the esplanade and lagoon. I appreciate your feedback about the noise from nearby establishments and the temperature of our pool. We strive to provide a relaxing environment, and your comments will be taken into consideration for future improvements. We are glad that you were able to enjoy the lagoon across the road. Best regards, Harry Ha General Manager

Customer review rating 3.0/5

Navid A. Business - Confirmed reviews ALL

Dear Navid, Thank you for your feedback regarding the in-room amenities. While we appreciate your suggestion for a covered glass water jug, we currently provide bottled water as part of our sustainability measures. Your input is valuable as we continually assess our offerings. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Raymond J. Business - Confirmed reviews ALL

Dear Raymond, Thank you for your kind feedback. It is wonderful to hear that you consistently enjoy your stays with us. We look forward to welcoming you back to Mantra Esplanade Cairns tonight for another pleasant experience. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Mary E. S. Couples - Confirmed reviews ALL

Dear Mary, Thank you for your positive feedback regarding our central location and the excellent service provided by our staff. We appreciate your comments about the furniture, and your insights will be taken into consideration for future improvements. Best regards, Harry Ha General Manager

Dear Che, Thank you for your kind words regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you found your visit comfortable, even if it was brief. We look forward to welcoming you back for another enjoyable experience. Best regards, Harry Ha General Manager

Customer review rating 4.0/5

Maria C. Families - Confirmed reviews ALL

We loved our room overlooking the splanade and the lagoon. The location is great, it just pretty noise at night having McDonald's across the road opened 24 hrs. The pool was freezing so we couldn't enjoy it at all but luckily the lagoon is just across the road and much warmer so we went there instead.

Dear Maria, Thank you for your kind words regarding our location and the comfort of your room. We are pleased to hear that you enjoyed the views of the esplanade and lagoon. I appreciate your feedback about the noise from nearby establishments and the temperature of our pool. We strive to provide a relaxing environment, and your comments will be taken into consideration for future improvements. We are glad that you were able to enjoy the lagoon across the road. Best regards, Harry Ha General Manager

Customer review rating 3.0/5

Navid A. Business - Confirmed reviews ALL

Please place covered glass water jug in the fridge in the room for comfort and prevention of plastic waste

Dear Navid, Thank you for your feedback regarding the in-room amenities. While we appreciate your suggestion for a covered glass water jug, we currently provide bottled water as part of our sustainability measures. Your input is valuable as we continually assess our offerings. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Raymond J. Business - Confirmed reviews ALL

Always good

Dear Raymond, Thank you for your kind feedback. It is wonderful to hear that you consistently enjoy your stays with us. We look forward to welcoming you back to Mantra Esplanade Cairns tonight for another pleasant experience. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Mary E. S. Couples - Confirmed reviews ALL

we enjoy the central location, excellent service from staff, especially help with a problem accessing netflix. the furniture was rather dated compared to the room in our previous stay

Dear Mary, Thank you for your positive feedback regarding our central location and the excellent service provided by our staff. We appreciate your comments about the furniture, and your insights will be taken into consideration for future improvements. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Nicole S. Couples - Confirmed reviews ALL

I needed a good night sleep and the room was perfectly quiet and comfortable bed. The bath needed better drainage.

Dear Nicole, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed the location and found your room comfortable. Your comment about the bath drainage has been noted, and we appreciate you bringing it to our attention. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Cassandra W. Solo - Confirmed reviews ALL

Good, room is a little run down but comfortable bed which is all I needed

Dear Cassandra, Thank you for your feedback. We are pleased to hear that you found the bed comfortable. Your comments regarding the room's condition are valuable, and we will take them into consideration as we strive to improve our guests' experience. Best regards, Harry Ha General Manager

Customer review rating 4.0/5

Sanita S. Couples - Confirmed reviews ALL

No complaint;; everything good but would have been better if we got little bit better room with good views!

Dear Sanita, Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay. We appreciate your suggestion regarding room views, as we strive to provide the best experience for our guests. Best regards, Harry Ha General Manager

Customer review rating 3.0/5

Linda C. Couples - Confirmed reviews ALL

Well located. The staff were helpful. The room had not been cleaned as I found a fish hook and little bits of trash on the carpet. The shower was full of very dark short hair, definitely not ours. The air-conditioning was very musty smelling, and even after complaining nothing was done.

Dear Linda, Thank you for your feedback regarding your recent stay. I apologize for the cleanliness issues you encountered in your room, as well as the discomfort caused by the air-conditioning. Our team strives to maintain high standards, and I appreciate you bringing these matters to our attention. I assure you that your comments will be reviewed to enhance our services. Best regards, Harry Ha General Manager

Customer review rating 2.0/5

Samantha H. Families - Confirmed reviews ALL

Everything was fine, location good, pool underwhelming but didn’t matter with the lagoon across the road. Level 7 constantly smelled of fried foods which was especially awful when trying to sleep.

Dear Samantha, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location. I apologize for the unpleasant odors that affected your experience, and I assure you that we take such matters seriously to ensure a comfortable environment for all guests. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Janecke H. Solo - Confirmed reviews ALL

Had a lovely stay at the hotel. Very nice experience when I checked in. Professional and nice receptionist. Will definitely encourage others to stay at this hotel.

Dear Janecke, Thank you for your positive feedback regarding your recent stay at Mantra Esplanade Cairns. We are delighted to hear that you enjoyed your experience, particularly with our reception team. Your recommendation means a great deal to us, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 4.0/5

Christina S. Couples - Confirmed reviews ALL

We always stay here due to its great location and water views. However air con unit was rattling and noisy and balcony furniture needs replacing.

Dear Christina, Thank you for your feedback regarding your recent stay. We are pleased that you enjoyed our location and views. Your comments about the air conditioning unit and balcony furniture are appreciated and will be taken into consideration for future improvements. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Tim R. Families - Confirmed reviews ALL

Great location. Next to but on the heavy trafficked tourist area. Hotel room was great, bed very comfortable. Everything needed for a multi-day stay was available in the room. Staff was helpful and responsive.

Dear Tim, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and responsive staff. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 2.5/5

Cheryl S. Couples - Confirmed reviews ALL

Had a few issues that weren’t felt with

Dear Cheryl, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location; however, I regret to hear that some issues were not addressed during your visit. Your experience is important to us, and we will review your concerns. Best regards, Harry Ha General Manager

Customer review rating 4.5/5

Sylwia A. Families - Confirmed reviews ALL

Perfect location, plenty of restaurants at the door step, 1 minute walk to the esplanade and the esplanade lagoon which is perfect for kids. No need to rent a car, as it’s such a central place so everything can be easily accessed. I was blown away by the staff, such a kind, helpful and caring team! The best staff we have ever met at any of the Accor locations we stayed!

Dear Sylwia, Thank you for your wonderful feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed the nearby amenities, as well as the short walk to the esplanade and lagoon. It is particularly gratifying to know that our staff made a positive impression on you. We take great pride in providing exceptional service, and your kind words will be shared with our team. We hope to welcome you back in the future for another memorable experience. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Bray J. Couples - Confirmed reviews ALL

Great location and very comfortable stay -exceptional customer service

Dear J., Thank you for your kind words regarding our location and customer service. We are delighted to hear that you enjoyed a comfortable stay with us. Your feedback is invaluable, and we look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Jennifer E. Solo - Confirmed reviews ALL

Great central location to shops, restaurants, the lagoon and casino. Hotel room was comfy well laid out and all that I needed.

Dear Jennifer, Thank you for your kind words regarding our central location and the comfort of your room. We are pleased to hear that you enjoyed your stay and found everything to your satisfaction. We look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Customer review rating 2.5/5

Timothy C. Families - Confirmed reviews ALL

Great location. Hotel was tired and needs a makeover. Room was clean but dated and furniture worn. Room did not have a desk and I need to do work during the course of my stay which was difficult. Hotel does not have any business office facility. Pool did not look clean and had fronds in it. Gym equipment in poor condition. Given the rates charged, it was disappointing.

Dear Timothy, Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you appreciated our great location. However, I regret that the condition of your room and the hotel facilities did not meet your expectations. We continuously assess our amenities and take guest feedback into account for future improvements. Regarding the pool and gym equipment, I appreciate your comments and will ensure they are addressed with our maintenance team. Your concerns regarding a business office facility are also noted, as we strive to accommodate all our guests' needs. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Darren R. Couples - Confirmed reviews ALL

Outstanding staff and service

Dear Darren, Thank you for your kind words regarding our staff and service. We are delighted to hear that you had a brilliant experience during your stay. Your feedback is greatly appreciated and inspires our team to continue delivering exceptional hospitality. Best regards, Harry Ha General Manager

Customer review rating 5.0/5

Kate L. Families - Confirmed reviews ALL

Great location, easy walk to everything.

Dear Kate, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and your accommodations comfortable. We look forward to welcoming you back in the future. Best regards, Harry Ha General Manager

Other web-users rate our hotel

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  • 968 reviews 6.6/10 Room
  • 758 reviews 8.6/10 Service
  • 25 reviews 5.6/10 WiFi
  • 341 reviews 5.3/10 Cleanliness
  • 233 reviews 3.9/10 Vibe
  • 217 reviews 4.6/10 Amenities
  • 110 reviews 5.9/10 Pool

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