Mantra Esplanade Cairns 4 stars

Customer review rating (ALL Rating) 4.4/5 1,762 reviews

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53 57 The Esplanade, 4870 CAIRNS, Australia

Description

Hotel extras

  • Enjoy our onsite lagoon style pool, fully equipped gym and whirlpool spa.

  • Adjacent to the iconic Esplanade lagoon, perfect on those hot, Tropical North Queensland days

  • An easy 5 minute walk to the Reef Fleet Terminal

  • Surrounded by restaurants, bars and shops for you to go out and explore during your stay

  • Just a 10 minute walk to the Cairns Convention Centre

Our accommodation(s)

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 CAIRNS
Australia

GPS:-16.921305, 145.777742

Telephone
Fax +61 7 4046 4242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Pool

Surrounded by tropical plants with a feature rock wall waterfall, our refreshing lagoon style pool and spa is the perfect place to relax and enjoy the tropics.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,762 reviews

TripAdvisor Rating  4.0/5  2,601 reviews

Great location.

Customer review rating 5.0/5

Bron Business - Confirmed reviews ALL

Clean, comfortable and a great location, with a great view.

The only thing the room had going for it was the view.

Customer review rating 2.5/5

Steve Friends - Confirmed reviews ALL

It was only for a night, I booked a 3 bedroom for my friends coming down from Mareeba for the night. Bluntly, the room was extremely bare bones and the walls were dirty. There was empty art nails on every wall. Not much to look at. Guests all commented how bare bones it was. There wasnt even a door to the toilet of the main bedroom. The tv wasnt connected to the wifi, so we couldnt get any music going. And a 10am checkout, which meant I was in that room checked in at 4pm, out by 9:30, for a fortunately short 18 hours but still at 39 dollars an hour... It was hardly worth it for 700 a night.

Good location bed was a hammock and room in poor condition

Customer review rating 1.5/5

Steve Business - Confirmed reviews ALL

Staff at front desk were friendly. The bed was horrible. It was like sleeping in a hammock it was so worn out. I can’t stay at the mantra again as it made my back so painful.

Meh

TripAdvisor rating 3.0/5

Coastal47659598986 TripAdvisor review

It was only for a night, I booked a 3 bedroom for my friends coming down from Mareeba for the night. Bluntly, the room was extremely bare bones and the walls were dirty. There was empty art nails on every wall. Not much to look at. Guests all commented how bare bones it was. There wasnt even a door to the toilet of the main bedroom. The tv wasnt connected to the wifi, so we couldnt get any music going. And a 10am checkout, which meant I was in that room checked in at 4pm, out by 9:30, for a fortunately short 18 hours but still at 39 dollars an hour... It was hardly worth it at 700 a night.

Dear Coastal47659598986, Thank you for taking the time to share your feedback with me - it is valued and appreciated. I am sincerely sorry we didn't meet your expectations on this recent stay. I am pleased to inform you we have commenced preliminary planning for refurbishment which will revitalise our rooms. I will work with our team to address the maintenance and presentation concerns you have highlighted. The team and I do value your patronage and we hope to have the opportunity to welcome you back in the future to make amends. Tropical regards, Harry Ha Cluster General Manager

Certainly well located, pleasant helpful staff.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I found it unusual that Wifi was not provided free and that it was also expected to pay for towel change and room cleaning. However, it was great having the free undercover secure car parking.

Dear Lynne, Thank you for taking the time to share your feedback with me. It is a pleasure to read that you enjoyed your overall experience with us. We are a weekly frequency service hotel which is in literature online. The team and I value your patronage and we look forward to welcoming you back in future. Tropical regards, Harry Ha Cluster General Manager

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Other web-users rate our hotel

  • 888 reviews 9.6/10 Location
  • 1,054 reviews 6.8/10 Room
  • 902 reviews 8.4/10 Service
  • 71 reviews 5.5/10 WiFi
  • 386 reviews 6.1/10 Cleanliness
  • 218 reviews 4.6/10 Amenities
  • 145 reviews 6.5/10 Pool
  • 139 reviews 6/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.