Mantra Esplanade Cairns

Customer review rating (ALL Rating) 4.3/5 2,557 reviews

ALLSAFE approved hotel

Information message

Mantra Esplanade Cairns
See on a map
+ 9 Services

Hotel extras

  • Best location in Cairns

  • Adjacent to the iconic Esplanade lagoon

  • 5 minutes walk to the Reef Fleet Terminal

  • Surrounded by restuarants, bars and shops

  • 10 minutes walk to the Cairns Convention Centre

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 cairns
australia

Fax: (+61)7/40464242

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 8km / 4 miles - Shuttle paying

GPS:-16.921305, 145.777742

Our accommodation(s)

At Mantra Esplanade our comfortable air-conditioned accommodation has plush, modern interiors and great facilities including air-conditioning and in-room internet access (fees apply), making it the perfect sanctuary from which to enjoy bustling Cairns. Offering a range of comfortably furnished hotel rooms to spacious 1, 2 and 3 bedroom suites, Mantra Esplanade's accommodation caters to a wide range of travellers, with all rooms offering panoramic views of the ocean or city.

Our guest reviews for
Mantra Esplanade Cairns

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,557 reviews

TripAdvisor Rating 4.0/5

2,397 reviews

Well located Staff very helpful.

Customer review rating 4.5/5

Don A. Couples - 02/12/2021 Confirmed reviews ALL

Very well located to go for morning and evening walk.

Dear Don, Thank you for taking the time to provide feedback after your stay at Mantra Esplanade. It is pleasing to hear you liked our great location and the staff were very helpful. It is so lovely to walk along the Esplanade every day. Your ALL welcome drink was located in the fridge in your room. Kind Regards Leah Sullivan Front Office Manager
Customer review rating 4.5/5

Anonymous Business - 01/12/2021 Confirmed reviews ALL

My previous experiences with have been not so good . Room wasn't suitable for business stay and internet issues. My last trip was great , better room so was able to work and much improved internet

Dear Dianne, Thank you for taking the time to provide a feedback after your work stay at Mantra. We are pleased you had a good experience with us. I do recommend getting your company to book the 1 Bedroom apartment as it is much more suitable for business compared to hotel room. Kind Regards Leah Sullivan Front Office Manager

Very clean and located in a great spot.

Customer review rating 5.0/5

Jeanette W. Solo - 01/12/2021 Confirmed reviews ALL

I arrived late at night but made to feel very welcomed. The room was lovely and clean and very comfortable. The staff were all very friendly and helpful. Thanks for a great stay.

Dear Jeanette, Thank you for taking the time to provide feedback after your recent stay at Mantra Esplanade in Cairns. We are pleased to hear you were welcomed and the room was lovely, clean and comfortable. It is pleasing to hear the staff were all friendly and helpful and you liked our cleaning procedures. We hope to see you again one day. Kind Regards Leah Sullivan Front Office Manager
Customer review rating 4.5/5

Rebecca Solo - 30/11/2021 Confirmed reviews ALL

This hotel is extremely well located. Lovely staff who went out of their way to make me welcome.. Beautiful 1 Br apartment. Very spacious! I'm a Diamond Accor member and will definitely stay here again!!

Customer review rating 5.0/5

Rory K. Friends - 29/11/2021 Confirmed reviews ALL

No complaints at all

Everything was fantastic

Customer review rating 5.0/5

Leiona L. Business - 29/11/2021 Confirmed reviews ALL

Place is very clean close to everything and staff are very friendly and very helpful. Will definitely stay there again.

well located

Customer review rating 1.5/5

Anonymous Couples - 28/11/2021 Confirmed reviews ALL

we stayed 5 nights which cost $1000, their was no room services unless you stay 8 nights plus so if you need clean towels or anything for your room you had to go down to the lobby and ask for it, not happy with for the money i paid $250 per night you would expect room service. so i will not be staying with mantra again as i always stay with them when i am in town.

Lovely city location

Customer review rating 4.5/5

Gaz Friends - 28/11/2021 Confirmed reviews ALL

Friendly helpful staff, nice rooms

Perfect location and friendly staff

Customer review rating 5.0/5

Cassandra C. Friends - 28/11/2021 Confirmed reviews ALL

Great location and the staff on reception desk could not be more helpful, it was a pleasure every time we entered the doors

Friendly staff

Customer review rating 5.0/5

Caradi M. Couples - 26/11/2021 Confirmed reviews ALL

The hotel is in a prime location in Cairns. The staff are always so friendly and accommodating. I really enjoy staying here when I come to Cairns.

Dear Caradi, Thank you for taking the time to provide feedback after your stay at Mantra Esplanade in Cairns. We are pleased to hear you enjoyed your time with us in our prime location and it is pleasing to hear the staff were friendly and accommodating and in particular Roxy, she is an asset to our team here. We look forward to welcoming you back one day. Kind Regards Leah Sullivan Front Office Manager

Great stay

Customer review rating 4.0/5

Nikki W. Business - 25/11/2021 Confirmed reviews ALL

Great stay, friendly staff

Nice surroundings, central.

Customer review rating 4.0/5

John F. Business - 25/11/2021 Confirmed reviews ALL

Work related, was easy to find, comfortable and a good price.

Great location

Customer review rating 4.0/5

Jill M. Couples - 24/11/2021 Confirmed reviews ALL

Friendly & helpful staff.

Great location

Customer review rating 3.5/5

Mr &. M. S. Couples - 24/11/2021 Confirmed reviews ALL

A very pleasant stay overall however there were a few niggling issues that were disappointing.

Great stay at excellent location

TripAdvisor rating 5.0/5

rahulkapur_1983 12/02/2021 TripAdvisor review

My wife and I stayed here for 3 nights and were greeted with very good customer service. The one bedroom apartment we stayed in was clean, cutlery and crockery was in plastic wraps after being thoroughly cleaned, the location is excellent with two exit doors providing easy access and the building is charming. Really nice and helpful reception staff who did not hesitate providing additional toiletries etc when required plus the desk was 24/7. We will definitely stay here again.

Not as good as i expected

TripAdvisor rating 3.0/5

tantanl_91 23/08/2020 TripAdvisor review

It was disappointing and I've learnt I must read the fine print. My partner suffers from bad sinus and with not having the room cleaned for 5 days the dust defiantly affected him making it an uncomfortable stay. In the fine print of the terms and conditions of staying at the Mantra it states they only clean the rooms if you stay longer than 7 days, but we did not know about this until we were checking in. The rooms felt dirty and dusty when we arrived, mould in bathroom and its needing a bit of a clean up. We thought that during this time with covid that places would be alot cleaner. It was never a hassle to ask the staff at the front desk for clean towels, more soap, milk or toilet paper but we are just use to them being freshened up at every other Accor hotel we have been too. For these reasons we won't be staying at Mantra's again. We were not offered our drinks on arrival being silver members. But the young man at the desk was lovely. The location of the hotel was great walking distance from everywhere we needed to go.

good central hotel with easy access parking

TripAdvisor rating 4.0/5

jlMostro Couples - 16/08/2020 TripAdvisor review

the hotel was great, clean, with a great view from the balcony. the staff was really accomodating and i really recommend this hotel for travellers who want direct access to Cairns Esplanade. I wasn't provided with my beverage vouchers as I should have because of my membership status but all in all a great stay.

Clean, modern comfortable apartment in a central location.

TripAdvisor rating 5.0/5

Boyd J 24/07/2020 TripAdvisor review

A very comfortable 5 night stay at a very reasonable tariff. We chose not to have our room serviced but fresh towels and more coffee, toiletries were readily available on request. We stayed in a modern, comfortable and clean apartment with a small kitchenette. The only disappointment was that the website advertises that it has a gym; it should also advise that it is currently closed due to health restrictions.

holiday

TripAdvisor rating 5.0/5

154dipak 23/07/2020 TripAdvisor review

very good service on reception .Staffs were friendly and helpful . Perfect location to go everywhere . casino was very close . Lots of Restaurants , Pubs and takeaways nearby . Esplande right opposite the hotel for agreat swim .

Great Location

TripAdvisor rating 4.0/5

0kathy 30/06/2020 TripAdvisor review

The hotel is across the road from the Esplanade with great easy walks along the waterfront and easy access to eateries and shops . Reception staff were very friendly, helpful and understanding. The only negative was lack of assistance with baggage.

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cairns