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Mantra Esplanade Cairns

Customer review rating 4.3/5 2,258 reviews

ALLSAFE approved hotel

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Mantra Esplanade Cairns
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+ 9 Services

Hotel extras

  • Best location in Cairns

  • Adjacent to the iconic Esplanade lagoon

  • 5 minutes walk to the Reef Fleet Terminal

  • Surrounded by restuarants, bars and shops

  • 10 minutes walk to the Cairns Convention Centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • CAIRNS AIRPORT Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request Paying
Business services
  • Copy/print service available Paying

Hotel location

Mantra Esplanade Cairns

53 57 The Esplanade
4870 cairns
australia

Tel: +611300092872

Fax: (+61)7/40464242

Check-in from 14h00

Check out up to 10h00

  • By plane

    CAIRNS AIRPORT At 8km / 4 miles - Shuttle paying

GPS :-16.921305, 145.777742

Our accommodation(s)

At Mantra Esplanade our comfortable air-conditioned accommodation has plush, modern interiors and great facilities including air-conditioning and in-room internet access (fees apply), making it the perfect sanctuary from which to enjoy bustling Cairns. Offering a range of comfortably furnished hotel rooms to spacious 1, 2 and 3 bedroom suites, Mantra Esplanade's accommodation caters to a wide range of travellers, with all rooms offering panoramic views of the ocean or city.

Our guest reviews for
Mantra Esplanade Cairns

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,258 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,377 reviews

Always a lovely stay

Customer review rating 4.5/5

Shelley Couples - 21/07/2021 Confirmed reviews ALL

The view the location the room and the staff are always very pleasant at the Esplanade

The room smelt if urine.

Customer review rating 1.0/5

Anonymous Couples - 19/07/2021 Confirmed reviews ALL

The room smelt of urine & the solution was were were given a can of Glen 20! Not a solution as far as I’m concerned. We left & went to another hotel.

Customer review rating 4.5/5

Anonymous Couples - 18/07/2021 Confirmed reviews ALL

Short family gathering.

Handy to the water front

Customer review rating 5.0/5

Richard Couples - 17/07/2021 Confirmed reviews ALL

The Mantra Esplanade is a comfortable, well-appointed handy-to-everything hotel with friendly staff. It's well worth considering if you visit Cairns.

Good location but expensive

Customer review rating 3.5/5

Anonymous Couples - 16/07/2021 Confirmed reviews ALL

The room was small and even though we stayed 4 nights we had to pay an additional $30’to get the room turned down. Also there appeared to be an elderly woman living in the room next to us who played her tv as loud as possible at night and kept doing so despite being politely asked to turn it down.

Dear Edward, Thank you for taking the time to tell us about your experience at the Mantra Esplanade Cairns. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns. Sincerely, Leah Sullivan Front Office Manager

Great location

Customer review rating 5.0/5

Troy S. Families - 16/07/2021 Confirmed reviews ALL

We loved every bit

Great location

Customer review rating 5.0/5

Jacqueline H. Couples - 15/07/2021 Confirmed reviews ALL

Clean Room, friendly staff .

Dear Jacqueline, Thank you for taking the time to share feedback after your stay at Mantra Esplanade. It is pleasing to hear the staff were friendly and you enjoyed our great location. We hope to see you back one day in the future. Kind Regards Leah Sullivan Front Office Manager

Good location

Customer review rating 4.0/5

Lyn Couples - 15/07/2021 Confirmed reviews ALL

All of the staff where extremely friendly and helpful

Great location

Customer review rating 4.0/5

Dimi L. Friends - 14/07/2021 Confirmed reviews ALL

I had a lovely stay. Hotel is in the best location opposite lagoon, close to restaurants and reef terminal. Staff were polite, friendly and helpful.

Dear Dimi, Thank you for taking the time to provide feedback after your stay at Mantra Esplanade in Cairns. We are pleased to hear you had a lovely stay and were able to enjoy the many sights Cairns has to offer. Kind Regards Leah Sullivan Front Office Manager

Excellent

Customer review rating 5.0/5

Doug G. Couples - 14/07/2021 Confirmed reviews ALL

Excellent

Dear Doug, Thank you for taking the time to provide feedback after your stay at Mantra Esplanade in Cairns. We are pleased to hear you had an excellent stay with us and look forward to welcoming you back one day soon. Kind Regards Leah Sullivan Front Office Manager

good stay

Customer review rating 4.0/5

Angela Couples - 14/07/2021 Confirmed reviews ALL

excellent location surrounded by a plethora of eateries all within walking distance, great views from the balcony,

Great location

Customer review rating 5.0/5

Jodie L. Families - 14/07/2021 Confirmed reviews ALL

Very friendly staff, very clean room.

Dear Jodie, Thank you for taking the time to provide a review after your stay at Mantra Esplanade in Cairns. We are pleased to hear your comments about the friendly staff and the room. We look forward to welcoming you back to our hotel one day. Kind Regards Leah Sullivan Front Office Manager

Beautiful apartments in a great location

Customer review rating 4.5/5

Catherine Families - 13/07/2021 Confirmed reviews ALL

We stayed 3 nights due to Covid reschedule. They were very accommodating for our last minute booking. Check in staff were super friendly and efficient, simple checkin procedure. We booked a 2 bedroom apartment with a rollaway bed in the living room as we have 3 children. Apartment was very spacious, clean, bright and fully equipped. It would of been nice just to have more fully stocked kitchen as was very limited. No baking trays or cooking dishes were provided. Our spa bath also did not work however they do not say a spa bath is included so this could be why. Would of been nice if it did work. Pool was nice although Jacuzzi was cold. Overall a great stay and would definitely recommend.

Friendly service

Customer review rating 5.0/5

Therese Families - 13/07/2021 Confirmed reviews ALL

A warm welcome and friendly service.

Dear Therese, Thank you for taking the time to share your feedback after your stay at Mantra Esplanade in Cairns. We are pleased to hear you enjoyed your time with us and the warm and friendly service. We hope to see you back one day soon. Kind Regards Leah Sullivan Front Office Manager

Well located

Customer review rating 3.0/5

Happy H. Couples - 12/07/2021 Confirmed reviews ALL

Our stay at the Mantra was a little Bland. We paid an extra $50 per night to have ocean views however they were really views of the adjacent trees with the ocean in the background. We intended to use the gym however it was pretty limited so we didn't bother. The Parking was good and it was a good central location. The room we had was comfy while a little pokey. The bin was in the bathroom and as there was no maid service and no chute to empty it into, it was overflowing by the time we left. There was no place for the jug so we had to plug it in in the bathroom to boil. There were poorly repaired tiles visible above the bath. Towel hooks were poorly designed and placed so towels constantly fell off them. While serving its purpose of accommodation there was definitely no wow factor to speak of.

Great location

Customer review rating 5.0/5

Kristen W. Families - 12/07/2021 Confirmed reviews ALL

The staff were very helpful and friendly.

Dear Kristen, Thank you for taking the time to provide feedback after your stay at Mantra Esplanade in Cairns. We are pleased to hear your comments about the staff and that you enjoyed our great location. We hope to see you again one day. Kind Regards Leah Sullivan Front Office Manager

Great location and great stay

Customer review rating 5.0/5

Anonymous Couples - 12/07/2021 Confirmed reviews ALL

We would definitely stay at Mantra Esplanade again. Great location, ocean views and very helpful friendly staff.

Dear Kerryn, Thank you for taking the time to provide feedback after your stay at Mantra Esplanade in Cairns. We are pleased to hear you enjoyed our great location, the views and the staff were friendly and helpful. We look forward to welcoming you back one day in the future. Kind Regards Leah Sullivan Front Office Manager

Great stay at excellent location

TripAdvisor rating 5.0/5

rahulkapur_1983 12/02/2021 TripAdvisor review

My wife and I stayed here for 3 nights and were greeted with very good customer service. The one bedroom apartment we stayed in was clean, cutlery and crockery was in plastic wraps after being thoroughly cleaned, the location is excellent with two exit doors providing easy access and the building is charming. Really nice and helpful reception staff who did not hesitate providing additional toiletries etc when required plus the desk was 24/7. We will definitely stay here again.

Not as good as i expected

TripAdvisor rating 3.0/5

tantanl_91 23/08/2020 TripAdvisor review

It was disappointing and I've learnt I must read the fine print. My partner suffers from bad sinus and with not having the room cleaned for 5 days the dust defiantly affected him making it an uncomfortable stay. In the fine print of the terms and conditions of staying at the Mantra it states they only clean the rooms if you stay longer than 7 days, but we did not know about this until we were checking in. The rooms felt dirty and dusty when we arrived, mould in bathroom and its needing a bit of a clean up. We thought that during this time with covid that places would be alot cleaner. It was never a hassle to ask the staff at the front desk for clean towels, more soap, milk or toilet paper but we are just use to them being freshened up at every other Accor hotel we have been too. For these reasons we won't be staying at Mantra's again. We were not offered our drinks on arrival being silver members. But the young man at the desk was lovely. The location of the hotel was great walking distance from everywhere we needed to go.

good central hotel with easy access parking

TripAdvisor rating 4.0/5

jlMostro Couples - 16/08/2020 TripAdvisor review

the hotel was great, clean, with a great view from the balcony. the staff was really accomodating and i really recommend this hotel for travellers who want direct access to Cairns Esplanade. I wasn't provided with my beverage vouchers as I should have because of my membership status but all in all a great stay.

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