Ibis Budget Perpignan Centre 2 stars

Stay was pleasant overall. Room was quite spartan. Bed was comfortable and room was clean.

Unexpectedly, yesterday, the 17th of March, we have been forced to leave the hotel Ibis Budget Perpignan Centre in a very rude and aggressive fashion by the 2 receptionists that were present at the time. They were very aggressive, yelling at us to leave the hotel and take our money back as reimbursement from them, although we had our stay booked until the 5th of April. You may see on the video from the reception of the Novotel Suites Perpignan Centre and Ibis Budget Perpignan Centre how they have been treating us (same receptionists for the 2 hotels). They were threatening us to leave saying that they would close the hotel, which is not true. The hotel is still open, there still are customers who stay at this hotel. This situation is unacceptable, especially from the Accor Group, where we are platinum customers and we have never been treated this way by the Accor staff. Please take the necessary actions to correct this behavior and not customer-oriented attitude of the Perpignan Accor staff towards the customers.

Enjoyed a 2 night stay with 2 friends,we were all happy with the hotel and enjoyed Perpignan

I was very disappointed with the fact that none of the Catalan channels of TV & radio was received in the hotel. I asked the reception staff but I had'n have any satisfactory explanation or solution.

We could not plug in the phones because the plugs are receiving incompatible. I think this should have alerted us.

The staff who was in the check out date kindly helped us to find places to visit around the hotel. Thanks a lot.

Only stayed one night, good location and price was good

Good

Great location in centre of Perpignan with parking close by at an extra cost. Easy walk into the main area and close to selection of bars. Perfect if going to theatre. Quiet and very clean room. Would have liked some extra pillows but bed comfortable. Excellent price.

I was very pleased with my accommodation choice. The hotel is modern and practical, situated close to Perpignan's river and next to its iconic modern theatre building. Excellent shower in the room and good buffet breakfast available for 6.15 Euros

The hotel itself is clean and modern. Staffs were friendly. But the underground car park (Q park) is quite expensive (leaving before 9 a.m. the next day for EUR9.00). The car park has many tight corners and not easy to navigate if you are driving a middle/large size car.

Another very good weekend staying at Ibis budget hotels in Toulouse,Albi and our favourite ..Perpignan.A very good location ..handy for centre of town and railway station.The hotel is also handy for the Stade Gilbert Brutus..about 30 minutes walk.

We found the hotel rooms to be well laid out, the hotel staff were very friendly and the breakfast was good value for money and of a very high quality. The only problem we had as we were on foot we had some problems finding the hotel

An excellent trip visiting Carcassonne and Perpignan to take in the Catalans v Salford and St esteve v Villeneuve games .Hotel was very good and hopefully will use it again...would recommend without hesitation

My complaint is that I mistakenly booked this hotel for a week later than I should have. Unfortunately it was at the early booking no cancellation rate. I discovered my mistake immediately and tried via Accor customer relations to change (not cancel) the booking. So I had to make another booking for the right date, and pay for my silly mistake. This is the only time in over 40 years that I have met such intransigence with the (few) changes (not cancellations) I have made. Why do Accor not do anything that adds up to real customer relations? I have asked for my complaint to be referred to a manager. This has been ignored.