I stayed at this hotel in May and was very pleased so decided to book again. Disappointing is an understatement. We arrived to see a room rate posted for substantially less than we had paid. This was embarrassing as I had made the booking for two rooms and assured my friend that booking as an Accor member guaranteed the best rate. I queried this and was told rates change daily. As we were too early and the rooms were not ready, we left our bags and went downtown to get something to eat. On our return, the rooms were ready, in the 3rd floor, but the lift was not working. I asked to be changed to a lower floor but was told this was not possible. One of the staff kindly carried my bag up to the room. Luckily the lift was back in service for the remainder of our stay. The following day my room was not cleaned, despite my drawing this to the attention of staff twice, latest at approximately 5pm. The following morning I had to get clean towels from reception. The was in very poor condition, the shower filthy with black mold, which had been left uncleaned for some time. The towels in the room when I arrived were tiny, thin and torn, one had a piece missing and should have been thrown out long ago.

Nice located , but basic hotel, I will not give it 2 stars ! No thing in the room other than the bed .. toilet uncomfortable

Having our flight cancelled after a 9hour delay this hotel was easy to find and get too and provide the place to stay we needed.

Overall it is correct. However waiting time at arrival to be taken in charge. Customer service very shy and introvert like very slow... I have been charged 7.50 per breakfast when displayed 6.50 in rooms and hall also there are almost nothing at breakfast at 8.30am , even fruits are not ripe and ready so uneatable. It would be better to say 1 hot drink + yogurt or something simple than cheap buffet with nothing to choose. Budget that is all

It wasn’t clean, poor breakfast, uncomfortable room