Novotel Perpignan Rivesaltes 4 stars

Customer review rating (ALL Rating) 4.3/5 1,197 reviews

Novotel Perpignan Rivesaltes - Image 1
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7 rue Alfred Sauvy, Route Nationale 9 Km 9, 66600 RIVESALTES, France

Description

Hotel extras

  • Sunny terrace and outdoor pool

  • Fully equipped meeting rooms / coworking spaces / free high-speed WIFI

  • Large free private outdoor parking, for hassle-free travel!

  • Restaurant, bar and bright and friendly lounge area

  • Outdoor play areas

Our accommodation(s)

Hotel location

Novotel Perpignan Rivesaltes

7 rue Alfred Sauvy, Route Nationale 9 Km 9
66600 RIVESALTES
France

GPS:42.783465, 2.904049

Telephone
Fax +33 4 68 64 24 27

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Our chef, Cyrille, prepares a menu board with fresh, seasonal products. Sample delicious dishes inspired by Catalan cuisine on the terrace or indoors, 7pm-10pm, by booking or until 10pm, room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,197 reviews

TripAdvisor Rating  3.5/5  533 reviews

MLC

Customer review rating 5.0/5

Mlc Business - Confirmed reviews ALL

Super

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Water kettle should be cleaned as well. Shower also not really clean.

Dear DANIEL M., Thank you for taking the time to tell us about your experience at the Novotel Perpignan Rivesaltes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Réceptionniste Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Dispappointing food quality

Customer review rating 3.0/5

Jan V. Business - Confirmed reviews ALL

Unfortunately, my dinner and most particularly the meat was very disappointing and certainly not meeting the high French standards Haute Cuisine! I did not eat the meat as is was like an old rubber Michelin Tyre. Hope this information is useful too you and gets management attention.

Dear JAN V., Thank you for taking the time to tell us about your experience at the Novotel Perpignan Rivesaltes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Réceptionniste Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Clean modern refurbished rooms

Customer review rating 5.0/5

Estaban F. Couples - Confirmed reviews ALL

Very friendly staff , restaurant good value and perfectly cooked food. Would highly recommend

Dear STEPHEN F., We very much appreciate your comments regarding your stay at the Novotel Perpignan Rivesaltes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Réceptionniste Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Great improvement since our last stay

Customer review rating 4.0/5

E. H. Couples - Confirmed reviews ALL

The food experience was good. The bar bill was deducted 2x but I’m hopeful that will be rectified soon! Pleasant staff. The secure parking is charged but the gates are left open until 22,00. Why am I paying for this - it’s the same policy as other Novotel hotels who do not charge! The shower in the room was really disgusting and the grout between the tiles needs to be cleaned with mould remover. The sheets on the bed were clean but threadbare with holes.

Dear H. E., We very much appreciate your comments regarding your stay at the Novotel Perpignan Rivesaltes. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Réceptionniste Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

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Other web-users rate our hotel

  • 196 reviews 8.9/10 Location
  • 469 reviews 5/10 Room
  • 502 reviews 9/10 Service
  • 185 reviews 7.2/10 Breakfast
  • 161 reviews 5.2/10 Cleanliness
  • 145 reviews 4.2/10 Vibe
  • 107 reviews 3.7/10 Amenities
  • 77 reviews 3.5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.