Novotel Perpignan Rivesaltes 4 stars

Customer review rating (ALL Rating) 4.2/5 1,140 reviews

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Novotel Perpignan Rivesaltes - Image 1
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7 rue Alfred Sauvy, Route Nationale 9 Km 9, 66600 RIVESALTES, France

Description

Hotel extras

  • Fully equipped meeting rooms / coworking spaces / free high-speed WIFI

  • Large free private outdoor parking, for hassle-free travel!

  • Restaurant, bar and bright and friendly lounge area

Our accommodation(s)

Hotel location

Novotel Perpignan Rivesaltes

7 rue Alfred Sauvy, Route Nationale 9 Km 9
66600 RIVESALTES
France

GPS:42.783465, 2.904049

Telephone
Fax +33 4 68 64 24 27

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE CATADOR

Our chef, Maxime, prepares a menu with fresh, seasonal produce. Sample delicious dishes inspired by Catalan cuisine on the terrace or indoors, 7pm - 9:30pm, by booking or until 10pm, room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,140 reviews

Customer review rating 4.0/5

Thierry H. Friends - Confirmed reviews ALL

Check in impeccable

Merci beaucoup pour votre retour chaleureux ✨ Nous sommes ravis que votre séjour ait été confortable et que le check-in ainsi que la qualité de nos équipes aient répondu à vos attentes 😊 En effet, la rénovation actuellement en cours des services généraux (réception, bar, restaurant et espace petit-déjeuner) va apporter un vrai renouveau à l’établissement et améliorer encore l’expérience de nos clients. Nous aurons également le plaisir de vous faire découvrir nos nouvelles chambres entièrement repensées en fin d’année, pour des séjours encore plus confortables à l’avenir 🏨✨ Au plaisir de vous accueillir de nouveau très bientôt. La Réception

Customer review rating 5.0/5

Daniel A. Couples - Confirmed reviews ALL

All good

Dear Sir, Thank you very much for your wonderful feedback 🌟 We are truly grateful for your kind words about our team, who continue to do their utmost every day to take care of our guests despite the ongoing works 😌💙. Your recognition will mean a lot to them. We are also very pleased that you enjoyed the restaurant and your overall stay. As you mentioned, a second phase of renovation will take place after the summer, during which all our rooms will be fully redesigned to further enhance comfort and the overall guest experience. We very much look forward to welcoming you back soon, so you can enjoy an even more comfortable and fully renewed Novotel experience in the Pyrénées-Orientales. La Direction

Customer review rating 3.5/5

Esko A. Families - Confirmed reviews ALL

This time because of the renovation the visit was not very satisfactorily.

Dear Sir, Thank you for taking the time to share your feedback about your stay at Novotel Perpignan Rivesaltes. We are sorry to read that your experience was not fully satisfactory on this occasion due to the ongoing renovation works. We fully understand your comment and we are doing our utmost to complete the refurbishment as quickly as possible, while improving all guest areas in order to offer a significantly enhanced experience in the future. We hope to have the pleasure of welcoming you back once the works are fully completed, so you can enjoy the hotel under its best conditions. La Direction

Customer review rating 2.0/5

Marco R. Families - Confirmed reviews ALL

There is no indication on the All App that there is a renovation going on so you can imagine the surprise when you arrive and the reception is closed and you need to go via the Ibis hotel reception. The people at the reception were very king and helpful and took very good care of us. However the Novotel’a rooms needs urgent renovation ( not just the reception) as they are old and “ used” and for me they are very far from the normal standard the Novotel 4 stars level, and for the matter far from any 4 stars hotels . They should reduce the stars during this time of renovation .

Dear Guest, Thank you for taking the time to share your feedback following your stay at the Novotel Perpignan Rivesaltes. We sincerely apologize for the surprise regarding the ongoing renovations and understand your disappointment. Since January, renovation works have been underway on our restaurant, bar, outdoor areas and meeting spaces, which currently requires check-in via the ibis reception. Your comments regarding communication on the ALL App are well noted and already modified. We are however very pleased to read that our reception team took good care of you during your stay, and we will gladly share your kind words with them. Regarding the rooms, please know that the renovation project will continue with the guest rooms starting again in October, after a summer break allowing us to welcome our guests in the best possible conditions during the high season. Thank you again for your honest feedback, which helps us improve our guest experience. Kind regards, The Management

Customer review rating 1.5/5

Jo P. Families - Confirmed reviews ALL

The rooms and hotel are outdated. Carpet is dirty, stairs are not straight and the shower ceiling is full of mould. Beds are comfortable but it’s not super clean. Room for 4 had only 2 handtowels and nothing more.

Other web-users rate our hotel

  • 182 reviews 9.1/10 Location
  • 439 reviews 4.6/10 Room
  • 473 reviews 8.9/10 Service
  • 173 reviews 3.9/10 Vibe
  • 159 reviews 7/10 Breakfast
  • 151 reviews 4.7/10 Cleanliness
  • 123 reviews 3.8/10 Amenities

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