Novotel Perpignan Rivesaltes Hotel 4 stars

Customer review rating 4.4/5 2,241 reviews
Novotel Perpignan Rivesaltes
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Hotel extras

  • Ample free outdoor parking

  • In a wooded setting, fringed by palms and olive trees.

  • A restaurant and a bright bar, complemented by a terrace overlooking the swimming pool

  • Our team is always available and the service is impeccable

  • Ideal setting for family stays and business meetings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • LATE CHECK-OUT UP TO 5PMPaying
  • Shoe shine machine
Leisure and activities
  • Outdoor unheated pool
  • Outdoor playground for children
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

The prefectoral decree of 04-04-2020 now prohibits stays in hotels in the Eastern Pyrenees that are not work-related. As such, you will be asked for a business travel certificate for all bookings.

Hotel location

Novotel Perpignan Rivesaltes

7 rue Alfred Sauvy
Route Nationale 9 Km 9
66600
rivesaltes
france

Tel: +33468640222

Fax: (+33)4/68642427

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    MONTPELLIER FREJORGUES At 160km / 99.42 miles

  • By plane

    PERPIGNAN At 6km / 3.73 miles

  • By helicopter

    PERPIGNAN At 5km / 3.13 miles

  • By car

    RIVESALTES N°41 At 1km / 0.63 miles

  • By train

    PERPIGNAN At 9km / 5.63 miles

GPS :42.783465, 2.904049

Our accommodations

Spacious, contemporary with a perfectly modular design, the Novotel room is a true living space that meets all your needs. Due to system works, our rooms will not have AC from May 6 to June 30, 2019.

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 21 / 226 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with 1 queen-size bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Executive Room with 1 double bed and 1 sofa

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Standard Room with 1 double bed and twin beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
Rooms

Our restaurants and bars

NOVOTEL CAFE

Type of cuisine: French

Our chef Cyrille offers a range of fresh and seasonal products. Simple, tasty cuisine that's healthy and balanced. Catering at all times to satisfy your appetite.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 200

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Perpignan Rivesaltes

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,241 reviews

tripadvisor

TripAdvisor Rating 3.5/5

423 reviews

Always comfortable and clean

Customer review rating 4.4/5

Linden W. Couples - 05/04/2020 Confirmed reviews ALL

Our stay was during the coronavirus epidemic. Under the circumstances are stay was very good and we were well looked after. Understandably the restaurant was closed but we still appreciated a comfortable night at the Novotel rivesaltes perpignan

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Perpignan Rivesaltes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding restaurant as askeg by the french gouvernemnt we do not have any autorisation until march 14th to open it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Excellent staff & a hotel working as hard as they can.

Customer review rating 4.4/5

Paul M. Couples - 19/03/2020 Confirmed reviews ALL

Stayed at the Perpignan hotel March 17th. The staff were fantastic & because of the virus, delivered delicious evening meals to the rooms. Very professional

Dear PAUL M., Thank you very much for your compliments this makes us very happy, our team is fantastic she tries in this context to bring the best for our customers See you soon Sincerely, Hélène Declercq Assistante de direction Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

A welcome in a crisis

Customer review rating 4.4/5

Maureen P. Solo - 19/03/2020 Confirmed reviews ALL

Comfortable; friendly and helpful staff and still open despite the Coronavirus outbreak

Dear MAUREEN P., We thank you for taking the time to complete our questionnaire, the whole team thanks you for the support that our customers bring us Hoping to see you again soon Sincerely, Hélène Declercq Assistante de direction Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Convenient

Customer review rating 4.4/5

David O. Families - 16/03/2020 Confirmed reviews ALL

The hotel has been improved since our last visit. The dining room is smart but pity it was closed again on Sunday evening. THIS IS NOT ACCEPTABLE, At the time of booking this should be revealed. This is not the first time this has happened to us.

Great place to be with very friendly people.

Customer review rating 4.4/5

K.f.r. Families - 07/01/2020 Confirmed reviews ALL

On our home trip to Spain we had for the first time a stopover in this Novotel. the hotel can be reached direct from the highway and has a large secure parking place. Check in very efficient and the room was nice,clean with all the requirements.Had a nice diner in the hotel and breakfast the next morning.

Dear Client ! We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Good service throughout. Comfortable and clean.

Customer review rating 4.4/5

Linden W. Couples - 02/12/2019 Confirmed reviews ALL

Always reliable and convenient for our needs

Good Hotel, perfect for a stop over or to use as base to explore region

Customer review rating 4.4/5

Franz Couples - 04/11/2019 Confirmed reviews ALL

The hotel is Novotel standard, bit outdated furniture/bathroom, but have seen much worse. It is located in an commercial/industrial area, very close to highway (noise is no problem), however there is a big shopping area close by with lots of different restaurants. A car is needed at all times. So the ideal hotel if you need to sleep for one night when travelling through or as a base to explore the region.

Hotel very good but restaurant needs a review

Customer review rating 4.4/5

He Couples - 08/10/2019 Confirmed reviews ALL

Room and reception marvellous. Clean and service was wonderful. We had paid for demi pension but the waitress did not understand how the plan worked. It was very unsatisfactory and the reception staff were left to resolve the situation. The restaurant also seemed to be understaffed. People were waiting 30 minutes to have their orders taken. Also when the food arrived it was cold. The restaurant fails to live up to the hotel.

Very fine and efficient

Customer review rating 4.4/5

Adriaan Couples - 18/09/2019 Confirmed reviews ALL

All was done very well

Very good. The only problems were minor

Customer review rating 4.4/5

Kenneth S. Solo - 27/08/2019 Confirmed reviews ALL

These were the niggles:- 1. Difficult to take shower without flooding the bathroom floor 2. Chambermaid forgot to re-supply tea and coffee facilities after cleaning room. 3. Not enough english language TV channels. For further details, please see my post on Trip Advisor.

Customer review rating 4.4/5

Casper Families - 07/08/2019 Confirmed reviews ALL

Prima

hotel was good staff also doing their work but clients were too noisy too late Position of the Hotel car park all good.

Customer review rating 4.4/5

R. Business - 07/08/2019 Confirmed reviews ALL

Price was not a great deal as a regular member. It should be better price when we use the hotel accord group direct compare with the use of booking .com or other traders.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However we really apologize for the noise of other rooms, this kind of occurence should never happen. Using your Aclub Card you become 5% discount more in each rate available on other websites. As you have a Silver Level you also have a welcome drink at your arrival. Than you also become points you can use to pay your rooms, do not hesitate to ask our staff if you need further information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Food poor, room dated, bath plug not working, generally not clean.

Customer review rating 4.4/5

S. T. Families - 30/07/2019 Confirmed reviews ALL

Reception staff were friendly and helpful but food in restaurant was limited and standard was poor. Room decor was dated in comparison to other Novotels and generally not clean. The bath plug would not release the water meaning we had to shower in our sons bath water from previous night. We travel from the UK every year and normally stay at Ibis Budget hotels but decided to spend more money this year for a better experience. Apart from a more comfortable bed there was virtually no difference between Ibis Budget and Novotel apart from Novotel being far more expensive.

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Perpignan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Easy place to stay travelling from Spain

TripAdvisor rating 3.5/5

peterbV7460FA Couples - 30/07/2019 TripAdvisor review

The hotel was easy to find, convenient, and friendly both in the reception and restaurant. Good food served in the restaurant until late, which is useful when travelling. Easy place to stay with a dog. Will stay again.

Dear Guest, It is a real pleasure to have comments from you, and we thank you very much for this great value. Many thanks for taking time to send us your feedback after your stay which you liked it seems to me .... We hope to welcome you very soon !

Nice and pleasant

Customer review rating 4.4/5

Ana K. Families - 28/07/2019 Confirmed reviews ALL

Friendly staff and good location

Customer review rating 4.4/5

Sergio S. Business - 25/07/2019 Confirmed reviews ALL

Agradable y satisfactoria

Good beds, friendly personnel

Customer review rating 4.4/5

Yvette P. Families - 07/07/2019 Confirmed reviews ALL

Our stay was satisfactory. There were ants in the bedroom, more specifically in the sofa bed. The person sleeping there was bitten while night long. Upon mentioning this at the reception desk, the receptionist immediately took action. The restaurant wasn't terrific however, not much choice and certainly not great cooking. It was edible.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. We really apologize for the ants, the technical team took the apropriate mesures, so we hope they will not come back! For the restaurant, we use to know the problem with the Menu. Since monday we changer all the team, and all the Menu. So we hope we will give you a better servie during your next stay. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Good night spent in this place...

Customer review rating 4.4/5

M. P. Solo - 30/06/2019 Confirmed reviews ALL

Welcome was pleasant and good explanations given on the direction to take for reaching the room and access the breakfast room on the next morning in the early hour. However a suggestion about simple maintenance in every aspect of a room.... Have the room attendant to signal to reception whatever defect might be such as a sink plug not functioning well when you press the tap button to have it to come up (I took the plug off to drain the water which is a minor issue).. second situation in the room...One side of the bed has no side bed table (Taken off but not repaired or at the maintenance shop if any). Both are minor issues as I said but do not reflect what NOVOTEL level should be Room 211 on 27-6-2019. Other suggestion, Manager in place should check at random a few rooms a day on top of the room attendant filling out a defect notice to reception.

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we have well noted your technical comment and suggestion and we thank you for it! For the plug off to drain for the water we have gived it to the technic service and they will find the solution. For the bed side table, the only problem is that this room is usually a room with 2 little beds instead of the large one. So when the beds are separated we can not put the table anymore. So we have bought for this room and two other with the same problem a multi-function table that you can use as your convenience, as a bed side table, as a table to take your breakfast in bed or as a low table behind the sofa! We hope these furniture will come to us as sson as possible to provide a better servie in these rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Back to the Future

Customer review rating 4.4/5

Anonymous Couples - 27/06/2019 Confirmed reviews ALL

Clean, comfortable, but very very very "demodé". Like 80's.

Dear MOISES C., Thank you for taking the time to tell us about your experience at the Novotel Perpignan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We well noted your coment regarding check in and check out and we really apologise for the bad experience you had on it. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. During year 2020 and 2021 we will renew around 20/30 rooms, so we hope the new ambiance will give you a better experience of our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22

Good stopover

Customer review rating 4.4/5

Graham B. Couples - 26/06/2019 Confirmed reviews ALL

Staff were very polite and professional. Room was very good. Only downside the menu was only in French,which I understand,but the amount of British guests,it would have been nice to have the option to have some of it in English.(maybe a thought for the management).

Dear Client, We very much appreciate your comments regarding your stay at the Novotel Perpignan. It is always a pleasure to receive positive feedback. I will share your comments with our team. We have well noted your comment regarding the absence of an English card for the restaurant. As the current Menu is only provisional, we have not yet translated it, but the new arrival in early July, we will do it in many languages. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caroline LALLIS Directrice Novotel Perpignan Aéroport T : +33 (0)4 68 64 02 22
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