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Mercure Perpignan Centre Hotel 4 stars

Customer review rating 4.1/5 1,923 reviews

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Mercure Perpignan Centre Hotel
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+ 19 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre (nearby)
  • Golf
  • Other sports activities
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Perpignan Centre Hotel

5-5 bis Cours Palmarole
66000 perpignan
france

Tel: +33468356766

Fax: (+33)4/68355813

Check-in from 12h00

Check out up to 12h00

  • By plane

    RIVESALTES At 7km / 4.38 miles

  • By helicopter

    AERODROME PERPIGNAN RIVESALTES At 7km / 4.38 miles

  • By car

    PERPIGNAN NORD ET CENTRE At 12km / 7.5 miles

  • By car

    PERPIGNAN ST CHARLES ET CENTRE At 7km / 4.38 miles

  • By train

    PERPIGNAN At 2km / 1.25 miles

GPS :42.702465, 2.895069

Our accommodation(s)

Kick back and relax in our comfortable rooms, renovated with a contemporary style in 2008.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Views: Historic side view, Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: Historic side view, Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

SUPERIOR ROOM WITH DOUBLE BED

Accessible room
  • Max. number of persons: 2
  • Views: Panorama view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR EN HAUT DE L'ESCALIER

Non contractual photo

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 80

  • Maximum capacity: 35 people

Find out more

Our guest reviews for
Mercure Perpignan Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,923 reviews

tripadvisor

TripAdvisor Rating 3.5/5

439 reviews

Very pleasant stay

Customer review rating 4.5/5

Jan Business - 04/03/2021 Confirmed reviews ALL

Nice reception good location

Dear JAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Nickel

Customer review rating 5.0/5

V. Business - 16/01/2021 Confirmed reviews ALL

Parfaite

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Perpignan Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs Bérengère du Bot Directrice

Well located

Customer review rating 3.5/5

Guillermo Business - 09/10/2020 Confirmed reviews ALL

Very well located in the city center. Rooms are small and not suitable for work due to a small desk and a couch that seats too low. Bed is very comfortable and WC is enough. Breakfast was served at the rooms due to renovation/adaptation to covid situation and it was pretty correct, but no hot food. Rooms are quiet but I guess the ones facing the canal are quieter. Staff was nice and helpful.

Dear GUILLERMO P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Well located - room run down

Customer review rating 3.5/5

Rob Families - 31/08/2020 Confirmed reviews ALL

Extremely friendly people at the desk and great location. Unfortunately the room was in quite desolate condition (old/run down) and not really clean.

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice
Customer review rating 3.5/5

A M. S. Solo - 23/08/2020 Confirmed reviews ALL

Location was good , condition of room was poor (damage to shower tray and hole in wall under sink ) ..when booking I wasn’t made aware that hotel was having major re construction which meant no bar ; no restaurant no reception area . On the positive side reception staff were really helpful and courteous . Room was far too expensive for its present condition but I had a 7 ;00 train and no time to change hotels but as a frequent guest with mercure I would expect a reply to my concerns regards A M siimpson

Customer review rating 1.0/5

Steven S. J. Business - 13/08/2020 Confirmed reviews ALL

as a accor business card holder, I am extremely upset , the arrival book in was long you only had beer or water as a complimentary drink, "no wine in France", breakfast was in room only ! the air con was NOT on in the room, the bed was like a rock along with the pillows, you should look at Ibis, you can see that I stay in many accor hotels, and this I feel was a "waste" of my hard earned 4000 points, I shall be making a complaint to accor customer services

Dear SCOTT j., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice
Customer review rating 3.0/5

Anonymous Couples - 06/07/2020 Confirmed reviews ALL

Didn't know that "a little work" meant that there was no bar, reception or restaurant service. Not pleasant eating breakfast in the room. Our car was too high for the local car parks. The staff (morning and afternoon receptionists) were extremely helpful and helped us to find alternative accomodation. They were both very pleasant and professional.

Dear ANTON W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice

One Night Stay for Catalan Dragons gane

Customer review rating 5.0/5

Philip H. Couples - 17/03/2020 Confirmed reviews ALL

We checked in late on Saturday evening and the whole experience was easy and straight forward. The room was clean and presentable. On Sunday afternoon we checked out of the hotel and had a walk around the deserted town of Perpignan. With plenty of time to fill in we went back to the hotel and the staff member of David made us feel very welcome and we purchased some drinks from the bar. I hope the hotel can survive this current crisis as all the staff members we encounterted were friendly and helpful and deserve to keep their employment.

Dear PHILIP H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Best place in Perpignan

Customer review rating 5.0/5

Jm B. Families - 02/03/2020 Confirmed reviews ALL

Like the hotel and the location. Staff was great and always happy to support.

Dear JOSE MARIA B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Well located and good stay

Customer review rating 4.0/5

Marta Couples - 19/02/2020 Confirmed reviews ALL

All ok

Dear MARTA G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Excellent Location. Small Room

Customer review rating 3.5/5

David P. Couples - 16/12/2019 Confirmed reviews ALL

The hotel is perfectly situated in the centre of Perpignan. The design is modern and quirky but we felt that the rooms were too small. Staff were friendly and helpful but standard of housekeeping was lacking and towels were old and very poor quality.

Dear DAVID P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Comfortable and central with friendly and efficient staff

Customer review rating 5.0/5

Gerard D. Couples - 09/12/2019 Confirmed reviews ALL

The hotel was easy to find and our room was comfortable and very clean with everything working as it should. There were no problems and we had the reliability of a well know brand.

Dear GERARD D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Easy to Find, well located

Customer review rating 4.5/5

E. W. Couples - 28/09/2019 Confirmed reviews ALL

The hotel was easy to find. Reception staff were very friendly and helpful. Well apportioned room.

Dear ELIZABETH W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Good location

Customer review rating 4.0/5

Philip B. Couples - 25/09/2019 Confirmed reviews ALL

Very good

Dear PHILIP B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

No climatization

TripAdvisor rating 1.0/5

Global587296 Family - 01/04/2019 TripAdvisor review

The room was too warm and the air conditined did not refrigerate. We had too open the window to refresh a little but in the morning it was too clear to sleep. We paid a 4 stars hotel and could not even have a good sleeping. The waiter in the bar did no speak english!

hello, first of all i present you our sincere apologies for your insatisfaction. I inform you that our system of air conditionning doesn't work already because we are only in March and we have sometimes good weather and sometimes the weather is too cold. So we will put air conditionning normally between May and June. That's' why you could not have air conditionning. Kind regards

Perpignan, the end of a splendid holiday

TripAdvisor rating 5.0/5

L3653TEmartinb Couples - 14/07/2018 TripAdvisor review

Finished our 2 weeks in Racou with a night at the Mercure ,Perpignan. Lovely city, an absolute delight. We were given a friendly warm welcome at reception, with support all the time from the staff till we left. Absolutely recommend a stay in this centrally positioned hotel.

Really enjoyed my stay

TripAdvisor rating 5.0/5

Claudio S Solo travel - 04/04/2018 TripAdvisor review

This hotel has an excellent location, literally a couple of minutes from Le Castillet and the old city, close to the hub for different buses, and a short walk to popular bars and restaurants. However, it is also quiet, and easy to reach from the train station. At reception I have always found very friendly and helpful staff. I did not have breakfast though, so I cannot comment on that. The room was of a good size, well furnished, clean, quiet. I would definitely come back to this hotel (mostly because of the people working there). Very good value, considering quality and location.

Oldr city in the heart of Perpignan

TripAdvisor rating 3.0/5

michaelsL5846EU Business - 26/01/2018 TripAdvisor review

The hotel is perfectly located in the heart of Perpignan but constructed many, many years ago which can be seen as everything is quite tiny, starting with an underground parking only for smaller cars, small rooms, including a small flatt wardrobe and a bathroom with an older bathtub, shower curtain and a toilet in the corner which could be used only by slimmer guests. The small elevator is producing some strange noises too, especially between the 3rd and 4th floor... However, the staff people at the reception desk were very friendly and helpful and the breakfast buffet matched normal standards.

Hotel in Perpignan city center

TripAdvisor rating 2.0/5

Ole-Henning S Couples - 12/01/2018 TripAdvisor review

Nice mountainous hotel in Perpignan city center. Easy walking distance to restaurants and shops. Have stayed at this hotel for many years, but now it seems that it's time for renovation, it seems somewhat worn. The standard rooms are not very large. In my opinion, a double room should have seating for two people, but here one person must use the bed. The TV channels are reserved for French speaking people. If you drive and want space in the garage in the basement you should have a small car. The hotel does not have restaurant but has room service, sorry but the food was no nice experience.

Good for city visit

TripAdvisor rating 4.0/5

Roger D Couples - 08/11/2017 TripAdvisor review

An excellent location and one of the very few central hotels to provide parking, even though that is limited and some of the spaces are a bit tight. OK for a medium car though. Helpful staff and good breakfast. No restaurant (not a problem, given the location).

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