Mercure Perpignan Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 2,126 reviews

ALLSAFE approved hotel

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Mercure Perpignan Centre Hotel
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Hotel extras

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  • Advantage 2

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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Perpignan Centre Hotel

5-5 bis Cours Palmarole
66000 perpignan
france

Fax: (+33)4/68355813

Check-in from 12h00

Check out up to 12h00

  • By plane

    RIVESALTES At 7km / 4.38 miles

  • By helicopter

    AERODROME PERPIGNAN RIVESALTES At 7km / 4.38 miles

  • By car

    PERPIGNAN NORD ET CENTRE At 12km / 7.5 miles

  • By car

    PERPIGNAN ST CHARLES ET CENTRE At 7km / 4.38 miles

  • By train

    PERPIGNAN At 2km / 1.25 miles

GPS:42.702465, 2.895069

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ROOM SERVICE Non contractual photo

Our accommodation(s)

Kick back and relax in our comfortable rooms, renovated with a contemporary style in 2008.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 80

  • Maximum capacity: 35 people

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Our guest reviews for
Mercure Perpignan Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,126 reviews

TripAdvisor Rating 3.5/5

453 reviews

Good Hotel - Central Location

Customer review rating 4.0/5

Anonymous Business - 24/11/2021 Confirmed reviews ALL

Rooms have enough storage but are quite small. Not much room to move if there are two of you Bathroom is quite small too and I do hope they upgrade their toilet tissue as it is of a very low quality Staff are very polite and helpful Really good breakfast Cleanliness everywhere is perfect Great view of the square/plaza from bedroom window (the other side would be on the river but we weren't on that side) A great option if you want to stay in Perpignan Centre

Very practical

Customer review rating 5.0/5

Simon P. Friends - 11/10/2021 Confirmed reviews ALL

One night before going to the Airport. Good Welcome. Nice room. Extremely central.

Très agréable

Customer review rating 4.5/5

M. Couples - 11/10/2021 Confirmed reviews ALL

All the staff were very superb, friendly and very helpful

Relaxed and nice staff

Customer review rating 4.5/5

Eduard Solo - 16/08/2021 Confirmed reviews ALL

Nice welcome. Very helpful with the parking for the motorbike. Very good airco :-)

Dear EDUARD F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Friendly welcome to a comfortable hotel in a great location

TripAdvisor rating 5.0/5

jon23454 02/08/2021 TripAdvisor review

From the welcome by the manager and his team to the well appointed duplex room, this was a great stay moments from all there is to enjoy in beautiful Perpignan. Good breakfast overlooking a lively square. Pleased to see well managed hygiene and cleaning arrangements in place to deal with Covid.

„Well“ located, friendly staff but poor breakfast & rooms.

Customer review rating 3.0/5

Ch… Families - 01/08/2021 Confirmed reviews ALL

Located close to place de la republique is good and bad for the presence of Clochards. So reservation of secure parking is advised. Staff is friendly but facilities are not up to standard for a 4 star place nor is the breakfast.

Dear CHRISTIAN D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice

Well located but in serious need of renovation

Customer review rating 3.0/5

Pascale Families - 27/06/2021 Confirmed reviews ALL

Good: well located, friendly staff, bed clean and gluten free options at breakfast. Could do better: the hotel needs to be renovated, the carpet in corridor and room is old and damaged, the curtains are stained, the bathroom floor is very damaged, the aircon is very noisy and not cooling enough, bad smell coming from the bathroom pipes

Dear PASCALE F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice

Very pleasant stay

Customer review rating 4.5/5

Jan Business - 04/03/2021 Confirmed reviews ALL

Nice reception good location

Dear JAN M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Nickel

Customer review rating 5.0/5

V. Business - 16/01/2021 Confirmed reviews ALL

Parfaite

Bonjour, Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Perpignan Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs Bérengère du Bot Directrice

Well located

Customer review rating 3.5/5

Guillermo Business - 09/10/2020 Confirmed reviews ALL

Very well located in the city center. Rooms are small and not suitable for work due to a small desk and a couch that seats too low. Bed is very comfortable and WC is enough. Breakfast was served at the rooms due to renovation/adaptation to covid situation and it was pretty correct, but no hot food. Rooms are quiet but I guess the ones facing the canal are quieter. Staff was nice and helpful.

Dear GUILLERMO P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

Well located - room run down

Customer review rating 3.5/5

Rob Families - 31/08/2020 Confirmed reviews ALL

Extremely friendly people at the desk and great location. Unfortunately the room was in quite desolate condition (old/run down) and not really clean.

Dear ROBERT B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice
Customer review rating 3.5/5

A M. S. Solo - 23/08/2020 Confirmed reviews ALL

Location was good , condition of room was poor (damage to shower tray and hole in wall under sink ) ..when booking I wasn’t made aware that hotel was having major re construction which meant no bar ; no restaurant no reception area . On the positive side reception staff were really helpful and courteous . Room was far too expensive for its present condition but I had a 7 ;00 train and no time to change hotels but as a frequent guest with mercure I would expect a reply to my concerns regards A M siimpson

Customer review rating 1.0/5

Steven S. J. Business - 13/08/2020 Confirmed reviews ALL

as a accor business card holder, I am extremely upset , the arrival book in was long you only had beer or water as a complimentary drink, "no wine in France", breakfast was in room only ! the air con was NOT on in the room, the bed was like a rock along with the pillows, you should look at Ibis, you can see that I stay in many accor hotels, and this I feel was a "waste" of my hard earned 4000 points, I shall be making a complaint to accor customer services

Dear SCOTT j., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice
Customer review rating 3.0/5

Anonymous Couples - 06/07/2020 Confirmed reviews ALL

Didn't know that "a little work" meant that there was no bar, reception or restaurant service. Not pleasant eating breakfast in the room. Our car was too high for the local car parks. The staff (morning and afternoon receptionists) were extremely helpful and helped us to find alternative accomodation. They were both very pleasant and professional.

Dear ANTON W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bérengère du Bot Directrice

One Night Stay for Catalan Dragons gane

Customer review rating 5.0/5

Philip H. Couples - 17/03/2020 Confirmed reviews ALL

We checked in late on Saturday evening and the whole experience was easy and straight forward. The room was clean and presentable. On Sunday afternoon we checked out of the hotel and had a walk around the deserted town of Perpignan. With plenty of time to fill in we went back to the hotel and the staff member of David made us feel very welcome and we purchased some drinks from the bar. I hope the hotel can survive this current crisis as all the staff members we encounterted were friendly and helpful and deserve to keep their employment.

Dear PHILIP H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bérengère du Bot Directrice

No climatization

TripAdvisor rating 1.0/5

Global587296 Family - 01/04/2019 TripAdvisor review

The room was too warm and the air conditined did not refrigerate. We had too open the window to refresh a little but in the morning it was too clear to sleep. We paid a 4 stars hotel and could not even have a good sleeping. The waiter in the bar did no speak english!

hello, first of all i present you our sincere apologies for your insatisfaction. I inform you that our system of air conditionning doesn't work already because we are only in March and we have sometimes good weather and sometimes the weather is too cold. So we will put air conditionning normally between May and June. That's' why you could not have air conditionning. Kind regards

Perpignan, the end of a splendid holiday

TripAdvisor rating 5.0/5

L3653TEmartinb Couples - 14/07/2018 TripAdvisor review

Finished our 2 weeks in Racou with a night at the Mercure ,Perpignan. Lovely city, an absolute delight. We were given a friendly warm welcome at reception, with support all the time from the staff till we left. Absolutely recommend a stay in this centrally positioned hotel.

Really enjoyed my stay

TripAdvisor rating 5.0/5

Claudio S Solo travel - 04/04/2018 TripAdvisor review

This hotel has an excellent location, literally a couple of minutes from Le Castillet and the old city, close to the hub for different buses, and a short walk to popular bars and restaurants. However, it is also quiet, and easy to reach from the train station. At reception I have always found very friendly and helpful staff. I did not have breakfast though, so I cannot comment on that. The room was of a good size, well furnished, clean, quiet. I would definitely come back to this hotel (mostly because of the people working there). Very good value, considering quality and location.

Oldr city in the heart of Perpignan

TripAdvisor rating 3.0/5

michaelsL5846EU Business - 26/01/2018 TripAdvisor review

The hotel is perfectly located in the heart of Perpignan but constructed many, many years ago which can be seen as everything is quite tiny, starting with an underground parking only for smaller cars, small rooms, including a small flatt wardrobe and a bathroom with an older bathtub, shower curtain and a toilet in the corner which could be used only by slimmer guests. The small elevator is producing some strange noises too, especially between the 3rd and 4th floor... However, the staff people at the reception desk were very friendly and helpful and the breakfast buffet matched normal standards.

Hotel in Perpignan city center

TripAdvisor rating 2.0/5

Ole-Henning S Couples - 12/01/2018 TripAdvisor review

Nice mountainous hotel in Perpignan city center. Easy walking distance to restaurants and shops. Have stayed at this hotel for many years, but now it seems that it's time for renovation, it seems somewhat worn. The standard rooms are not very large. In my opinion, a double room should have seating for two people, but here one person must use the bed. The TV channels are reserved for French speaking people. If you drive and want space in the garage in the basement you should have a small car. The hotel does not have restaurant but has room service, sorry but the food was no nice experience.

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