hotelF1 Perpignan Sud (renovated) Hotel

The check in person was not finding my reservation. I had it printed with a check in made. I had it on my Accor APP, money taken from the bank, all the evidence. Even so, she insisted that I don't have a reservation. It was awful. I lost my temper because I lost 1h negotiating with this lady. Then she finally gives me a room but the entry code was not working. I went there on holiday but I lost all my good mood that day. She kept saying it was my fault! Anyway, horrible experience. I stayed there also on 31->01 and the check-in was fine and rapid, but the first code also failed to work. Then at 7:15 in the morning the fire alarm got engaged and everybody got out. After that I just packed and left. I'm not sure if the alarm was even real. I can say it was the worst hotel experience ever. I have to say though, the room, the bed, the bathroom was correct, as expected. In the second night I had no remote control. The WiFi worked good. The hotel is in a good location just outside the A9, and I would have used it more frequently but now I have serious doubts, because the check in was a nightmare, even though I did an online check in and I expected to receive the key and that's it.

A disaster, we asked for a triple room, we wanted a double bed and a separate bed and they gave us a bunk bed for three. The beds were not made. Horrible. Then we had included breakfast and because they didn't add us to their list they said they didn't give it to us. We had to prove he was paid. Total outrage.

I stayed one night and left the hotel covered in bite marks from head to toe. Truly awful experience

Very pleasant! However: 2 of 3 showers were broken/out of order didnt find remote control of tv

Just what I needed for a late night and early rise. Clean and quiet but really tiny rooms. No towels but for such a price you can’t expect much.

Bad.....

I booked from my cellphone. When i arrived the smell was horrible, the floor was dirty. It has no elevator, they gave me a room on the second floor, room 311. They don't use key, they give you a code. I couldn't find the room. Signals are confusing. There is an indication that says rooma 300-340 to one side, but there are rooms 300-310 and 320-340... Where are rooms 311-319??? In the other side. Everything dirty and smelly and When i find the room the code didn't work. I had to go down the stairs with all my bags and they changed me the code. When i entered the room, it hadn't been cleaned. Once again i get down and showed the video to the Man in charge. He gave me another room (315). Code didn't work again, this time a red light in the code machine blocked it. So another time i got down, and the Man came with me and openned the Door with a key. Never again I'll get a room there.

médiocre

Simple

Hotel under refurbishment- unbeknown at time of booking! None of the electronic room locks worked , and after trying 3 rooms for working air con, had to settle for one which stank of cigars!!! Vending machines didn’t work either, so no coffee etc. Couldn’t access our room after reception closed as receptionist had the only manual key to open, so couldn’t go out for a meal either!!!! All in all, absolutely terrible. Written to Accor hotels, but so far no reply. Customer service? Zero.

1st room smell really bad and second room was missing the digital code

I found a good bed. Confortable matress. Shower and WC in the bedroom is a must. The sink is much too small. I’d rather prefer to pay 3,00 € extra for the night and having a towel included.