Novotel Suites Perpignan Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 154 reviews

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Novotel Suites Perpignan Centre - Image 1
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23 Espace Mediterranee, 34 Avenue General Leclerc, 66000 PERPIGNAN, France

Description

Hotel extras

  • Large, modern, and bright suites, with fiber broadband and Chromecast

  • Ideal downtown location, near the SNCF railway station and Palais des Congrès

  • Paid public parking garage under the hotel

  • Attractive terrace, bar, fitness room

  • Air conditioning and free WIFI, secure bicycle storage, luggage storage

Our accommodation(s)

Hotel location

Novotel Suites Perpignan Centre

23 Espace Mediterranee, 34 Avenue General Leclerc
66000 PERPIGNAN
France

GPS:42.701538, 2.890059

Telephone
Fax +33 4 68 64 11 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COMPTOIR NOMADE

Discover Catalan wines and Canétoise beer while enjoying our charming terrace. Our bar welcomes you for your moments of relaxation after beautiful walks in the historic district.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  154 reviews

TripAdvisor Rating  3.9/5  628 reviews

Hotel a 4; service 5

TripAdvisor rating 4.0/5

Barbie21144 TripAdvisor review

The hotel is ideally located for sightseeing and restaurants (the desk can give you recommendations and a map). The facility and rooms are what you'd expect for a Novotel, but the service is far above some higher quality hotels. For example, two desk persons helped us find a nearby laundromat to use during our stay. The breakfast was fine, not exceptional, but just right to start your day. The only issue I had was that the A/C was already turned off, but since it was cooler at night, this wasn't a problem. The hotel will email you information about the parking garage. As there's a special events center next door, there's no real place (unless you pull up on the sidewalk) to park to unload your car. Going from the garage by foot to the hotel is a little awkward as you have to go up some stairs, go through a gate onto a large patio, then walk over to the hotel. To get back into the garage, you have to use your parking ticket to get back through the gate. Because of the service and the location, if I ever return to Perpignan, I would stay here again.

Thank you for your stay at Novotel Suites Perpignan Centre! We are delighted that you enjoyed our spacious suites and central location. We look forward to welcoming you again for another chance to discover Perpignan and its beautiful region. The Novotel suites Team

Noisy and bad smells of glue

TripAdvisor rating 2.0/5

hs2211 TripAdvisor review

It was renoveited so it was very noisy and it had smelt of glue all over. No one told us that before booking, nor in the check in. When we complend, no one even though of conpecethion.

Dear Madam, Thank you for taking the time to share your feedback. We are sincerely sorry that your stay did not meet your expectations. However, we would like to clarify a few points. No renovation work is taking place inside the Novotel Suites Perpignan Centre. The noise you mentioned was coming from an adjacent building, over which we unfortunately have no control. Our General Manager personally met with you several times, including in your room, to explain the situation and confirm that no work was being carried out within our hotel. In order to make your stay as pleasant as possible, our team offered you several gestures of attention, including complimentary express breakfast options, soft drinks throughout your stay, and the breakfast dish service you particularly enjoyed. In addition, although your reservation was made under a prepaid, non-refundable rate, we exceptionally agreed to refund your last night so that you could extend your trip to Andorra. This was a goodwill gesture that went beyond our usual policy. We were, however, very surprised by the condition in which the room was left upon your departure. Despite this, our priority remains the satisfaction and comfort of our guests. Given all the efforts made throughout your stay, we kindly hope you will consider amending or removing your comment so that it more accurately reflects the reality of your experience and the care our team devoted to your visit. Kind regards,

Customer review rating 4.5/5

Paul B. Friends - Confirmed reviews ALL

Great Bedroom & Facilities. Friendly & helpful staff. Breakfast was missing a toast machine.

Dear PAUL B., We very much appreciate your comments regarding your stay at the Novotel Suites Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane Responsable Hébergement

Customer review rating 5.0/5

Keisha L. Business - Confirmed reviews ALL

Very comfortable and relaxing stay. As an English speaking guest I found the staff welcoming and warm. Room very comfortable.

Dear KEISHA L., We very much appreciate your comments regarding your stay at the Novotel Suites Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane Responsable Hébergement

Customer review rating 4.5/5

Des H. Solo - Confirmed reviews ALL

I have stayed here numerous occasions, the thing that brings me back is the staff . Always helpful, I’ve got to know them over the years and they are a delightful bunch.

Dear DES H., We very much appreciate your comments regarding your stay at the Novotel Suites Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane Responsable Hébergement

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Other web-users rate our hotel

  • 119 reviews 7.7/10 Location
  • 224 reviews 7.9/10 Room
  • 188 reviews 8.9/10 Service
  • 143 reviews 7.9/10 Comfort
  • 99 reviews 7/10 Breakfast
  • 79 reviews 7.7/10 Cleanliness
  • 44 reviews 5.1/10 Amenities
  • 39 reviews 3.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.