Novotel Suites Perpignan Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 698 reviews

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Novotel Suites Perpignan Centre - Image 1
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Espace Mediterranee, 34 Avenue General Leclerc, Mediterranean area, 66000 PERPIGNAN, France

Description

Hotel extras

  • Large, modern and bright suites, equipped with fiber and Chromecast

  • Ideal city center location - Near the train station and convention center

  • Paying public car park, under the hotel

  • Beautiful terrace, bar, fitness center

  • Free WIFI and air conditioning - Locked bike room - Luggage storage

Our accommodation(s)

Hotel location

Novotel Suites Perpignan Centre

Espace Mediterranee, 34 Avenue General Leclerc, Mediterranean area
66000 PERPIGNAN
France

GPS:42.701538, 2.890059

Telephone
Fax +33 4 68 64 11 54

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COMPTOIR NOMADE

Discover Catalan wines and Canétoise beer while enjoying our charming terrace. Our bar welcomes you for your moments of relaxation after beautiful walks in the historic district.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  698 reviews

TripAdvisor Rating  4.0/5  621 reviews

Good stay

Customer review rating 5.0/5

D. Business - Confirmed reviews ALL

Perfect .

Dear D. DARNOUNI D., We very much appreciate your comments regarding your stay at the Novotel Suites Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane Responsable Hébergement Novotel Suites Perpignan Centre

Good except for moldy shower and Parking Hassles

Customer review rating 3.5/5

M. D. Families - Confirmed reviews ALL

We have come to stay 4 years in a row and we find the checkin staff to be lovely, the room layout, kitchette and beds all very clean and functional. However, this year we were surprised to see the bathroom perfectly clean except for considerable mold in the shower (see photos attached). In addition, despite dicussing the parking pass and process in English, French and Spanish, it was still confusing and a hassle for all 3 of the guests who had cars to park.

Dear Virginia Michelle D., We very much appreciate your comments regarding your stay at the Novotel Suites Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane Responsable Hébergement Novotel Suites Perpignan Centre

good location great room

Customer review rating 4.0/5

Dominique Families - Confirmed reviews ALL

everything from start to finish was easy we got a room a family room with great beds and bathroom. breakfast buffet very generous lot of options

Dear Jorge Humberto S., We very much appreciate your comments regarding your stay at the Novotel Suites Perpignan Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Floriane Responsable Hébergement Novotel Suites Perpignan Centre

Not a Novotel, not a 4 star, rather an Ibis

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

I was in the 3116 with my family. This was a Junior Suite where you may expect a certain level of cosy atmosphere with good quality materials without saying a clean place… We found mold all over the shower and even on the walls of the shower… The toilets crown was the cheapesr plastic one you can find in Lidl. The breakfast room was not cosy, it was more a cantine than a 4 star hotel room The food presented for breakfast were average, missing a local touch with local products… We came pretty late and would have liked that our room access badges worked properly. We came 4 times to the reception in 14h spent there… We are a regular user of Novotel but I wouldn‘t recommend this place while all the personal were so kind with us and always ready to help. The above is rather for Novotel Management to invest in improving the client experience. Thank you to each people at the reception and breakfast who have been very supportive and nice.

Dear LOUIS B., Thank you for taking the time to tell us about your experience at the Novotel Suites Perpignan Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Floriane Responsable Hébergement Novotel Suites Perpignan Centre

OK hotel, not 100% up to Novotel standard

TripAdvisor rating 3.0/5

gertjanw428 Families - TripAdvisor review

OK hotel, nothing special, what you can expect from a Novotel. For check-in (if you are travelling by car) you have to park on the side of quite a busy road, emergency lights on. After checking in and paying €20,- you can park in a garage 50m away, which is OK. Breakfast not up to Novotel standards I must say, and I've been doing Novotel for approx 15 years. Airco in the room was OK, bathroom was nice.....but no cold water...normally you'd expect no hot water, but here it is the other way around, so no cooling off in the shower! :-)

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Other web-users rate our hotel

  • 194 reviews 7.6/10 Location
  • 386 reviews 7.4/10 Room
  • 322 reviews 8.8/10 Service
  • 6 reviews 5.2/10 WiFi
  • 206 reviews 7.7/10 Comfort
  • 162 reviews 6.5/10 Breakfast
  • 153 reviews 4.8/10 Cleanliness
  • 64 reviews 3.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.