Mercure Yokosuka 3 stars

Customer review rating (ALL Rating) 4.4/5 701 reviews

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Description

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Hotel location

Mercure Yokosuka

3-27 Honcho, Kanagawa
238-0041 YOKOSUKA
Japan

GPS:35.281039, 139.662286

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

Our guest reviews

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100% genuine reviews from our guests

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ALL Rating  4.4/5  701 reviews

TripAdvisor Rating  4.0/5  310 reviews

Excellent experience - just so wish they had a gym!

Customer review rating 4.0/5

Dr. I. B. Business - Confirmed reviews ALL

My flight landed at Haneda at around 7:00 AM - this meant I was in the hotel lounge by 8:00 AM. The Hotel's official policy for checking in is 2 PM. However, the front office managed to find me an empty room and allowed me to check-in very early at 11AM. I have frankly never experienced this at any hotel in Japan before - and I have traveled all over Japan. This is a well located establishment and spotlessly clean. The staff were friendly and polite. The breakfast spread was both a Japanese dream as well as suitable for Western palates. The 4 types of eggs were a pleasant surprise. The overall experience would have been a perfect '10' if the hotel had a gym.

Dear I. B., We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Yokosuka

Great location, but the rooms looked bigger in the pictures on the website.

Customer review rating 4.0/5

Alvaro C. Business - Confirmed reviews ALL

Overall great location, near the train station, mall and stores. Breakfast was really good great variety and different options. I was a bit disappointed with the room size. They look bigger in the website. It wasn't my first time in Yokosuka so wasn't surprised by the size of the room but it wasn't what I'd expected. I recommend this hotel and I will stay there again.

Dear Alvaro C., We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Yokosuka

Enjoyed the stay!

Customer review rating 4.0/5

Charles K. Business - Confirmed reviews ALL

Thank you for a restful stay at your hotel. The breakfast was fantastic every morning; fresh, delicious food. I also appreciated the recycled bathroom accessories (toothbrush, comb, etc).

Dear Charles K., We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Yokosuka

Exceptional on every level

Customer review rating 5.0/5

Martha C. Families - Confirmed reviews ALL

Prior check in, at check in, housekeeping and restaurant

Dear Martha c.., We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercure Yokosuka

well needed, and beyond my expectations 10/10

Customer review rating 5.0/5

Aries Business - Confirmed reviews ALL

everything i needed and fully delivered

Dear Aires J., We very much appreciate your comments regarding your stay at the Mercure Yokosuka. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shinji SARUMARU General Manager Mercure Yokosuka

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Other web-users rate our hotel

  • 849 reviews 9.6/10 Location
  • 1,212 reviews 8.2/10 Room
  • 798 reviews 8.5/10 Service
  • 9 reviews 8.3/10 WiFi
  • 358 reviews 9.2/10 Breakfast
  • 312 reviews 7.6/10 Cleanliness
  • 180 reviews 6/10 Value
  • 20 reviews 4.6/10 Wellness Area

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