Mercure Tokyo Hibiya 4 stars

Customer review rating (ALL Rating) 4.5/5 2,342 reviews

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Description

Hotel extras

  • Enjoy a memorable & authentic Japanese experience at our family-friendly hotel in Tokyo

  • Conduct business operations with ease at our modern business meeting room in Tokyo

  • Our meeting room in Tokyo is designed to facilitate the needs of modern businesses

  • Enjoy convenience & comfort in our urban yet classically styled Ginza Hotel

  • The best hotels in Tokyo offer high levels of hospitality and a great experience

Our accommodation(s)

Hotel location

Mercure Tokyo Hibiya

1-5-2, UCHISAIWAICHO, CHIYODA
100-0011 TOKYO
Japan

GPS:35.669522, 139.757981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

La Scène

We are particular about using domestic ingredients and producers and offer dishes that harmonize with seasonal ingredients based on traditional French cooking techniques.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,342 reviews

Customer review rating 5.0/5

Bruce T. Couples - Confirmed reviews ALL

The front of house staff every good

Dear Guest, Thank you very much for sharing your feedback. We are delighted to hear you enjoyed our convenient location and found our front office team welcoming and helpful. We hope to have the pleasure of welcoming you again soon. Sincerely, Mercure Tokyo Hibiya

Customer review rating 4.5/5

Melissa K. Business - Confirmed reviews ALL

Whilst the rooms were small they were well appointed and the hotel in a great location. Would stay again. The decor is 1920's plush and the lounge great for guests and work during the day.

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear you enjoyed our great location, attentive staff, and the unique 1920’s-inspired decor. We also appreciate your kind comments about the lounge and room amenities. We truly look forward to welcoming you back again soon. Sincerely, Mercure Tokyo Hibiya

Customer review rating 5.0/5

Julia A. C. Couples - Confirmed reviews ALL

Excellent staff. Superb location. Delicious food.

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our perfect location, delicious food, and especially the excellent service from our staff. We look forward to welcoming you again soon. Sincerely, Mercure Tokyo Hibiya

Customer review rating 4.5/5

Lesley H. Couples - Confirmed reviews ALL

Position of hotel close to railway stations and walking distance to Ginza shopping areas. Extremely helpful and charming staff on reception and in onsite restaurant. Rooms small with little space to store clothing but adequate for short stay. We had use of lounge which was a lovely room with some food and drink options. Charmingly decorated hotel, including the lovely restaurant.

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed our convenient location, restaurant, lounge, and charming atmosphere. Your kind words about our reception and restaurant staff are truly appreciated and will be shared with the team. We also appreciate your feedback regarding the room size and storage space. We hope to have the pleasure of welcoming you again for another comfortable stay in Tokyo. Sincerely, Mercure Tokyo Hibiya

Customer review rating 3.0/5

Jaegab I. Families - Confirmed reviews ALL

Although there were many other options available, I chose to book this stay I. order to use my Accor membership benefits. However, I did not receive any meaningful benefits as an Accor member during this stay. I. comparison, I have had much better experiences when staying with Hyatt or Marriott. After this reservation, I am now reconsidering whether it is worth renewing my Accor membership.

Dear Guest, Thank you very much for sharing your feedback. We sincerely apologize that some aspects of our service fell short of your expectations, especially regarding your Accor membership experience. Your comments are truly valuable and will help us improve the experience we provide to our loyal members. We hope to have another opportunity to welcome you back and provide a more satisfying stay I. the future. Sincerely, Mercure Tokyo Hibiya

Other web-users rate our hotel

  • 1,091 reviews 9.7/10 Location
  • 1,117 reviews 6.7/10 Room
  • 1,124 reviews 8.9/10 Service
  • 13 reviews 6.7/10 WiFi
  • 563 reviews 4.7/10 Comfort
  • 380 reviews 7.4/10 Breakfast
  • 291 reviews 8/10 Cleanliness
  • 99 reviews 8.2/10 Bar

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