Mercure Tokyo Hibiya 4 stars

Customer review rating (ALL Rating) 4.5/5 2,384 reviews

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Description

Hotel extras

  • Enjoy a memorable & authentic Japanese experience at our family-friendly hotel in Tokyo

  • Conduct business operations with ease at our modern business meeting room in Tokyo

  • Our meeting room in Tokyo is designed to facilitate the needs of modern businesses

  • Enjoy convenience & comfort in our urban yet classically styled Ginza Hotel

  • The best hotels in Tokyo offer high levels of hospitality and a great experience

Our accommodation(s)

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Room 1

Hotel location

Mercure Tokyo Hibiya

1-5-2, UCHISAIWAICHO, CHIYODA
100-0011 TOKYO
Japan

GPS:35.669522, 139.757981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

La Scène

We are particular about using domestic ingredients and producers and offer dishes that harmonize with seasonal ingredients based on traditional French cooking techniques.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,384 reviews

Customer review rating 4.5/5

Annikki H. Families - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your stay, from the comfortable room and delicious breakfast to our Executive Lounge and convenient location. Your kind words about our team mean a lot to us, and we will be sure to share your compliments with them. We look forward to welcoming you and your family back again soon. Sincerely, Mercure Tokyo Hibiya

Customer review rating 5.0/5

Liang Y. L. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are delighted to hear that you enjoyed our breakfast, especially the French toast. We look forward to welcoming you again soon. Sincerely, Mercure Tokyo Hibiya

Customer review rating 0.5/5

Paul G. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback, and we apologize for the confusion caused. We understand that accidental damage can occur, and our standard procedure is to confirm and obtain the guest's consent before applying any compensation charge. In this case, as we did not receive your prior consent, we have not proceeded with any charge. As a gesture of goodwill and appreciation for your Gold Membership, we have decided to waive the repair charge. We sincerely value your patronage and look forward to welcoming you back for a more comfortable stay in the future. Sincerely, Mercure Tokyo Hibiya

Customer review rating 4.0/5

James A. N. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your feedback. We sincerely apologize that your stay did not meet your expectations. We hope to have the opportunity to welcome you again and provide a much better experience. Sincerely, Mercure Tokyo Hibiya

Customer review rating 4.0/5

Tisha V. M. Friends - Confirmed reviews ALL

Dear Guest, Thank you very much for sharing your feedback following your first stay with us. We are delighted to hear that you enjoyed our convenient location, easy access to public transportation, and the unique theatre-inspired atmosphere of the hotel. It is also wonderful to know that our team made you feel welcome despite the busy period. We look forward to welcoming you back to Mercure Tokyo Hibiya on your next visit to Tokyo. Sincerely, Mercure Tokyo Hibiya

Other web-users rate our hotel

  • 1,077 reviews 9.7/10 Location
  • 1,115 reviews 6.7/10 Room
  • 1,123 reviews 8.9/10 Service
  • 15 reviews 7.5/10 WiFi
  • 571 reviews 4.7/10 Comfort
  • 387 reviews 7.3/10 Breakfast
  • 292 reviews 8/10 Cleanliness

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