Mercure Tokyo Haneda Airport 4 stars

Customer review rating (ALL Rating) 4.8/5 5,714 reviews

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Description

Hotel extras

  • Easy access by car or train from Haneda Airport, the gateway to Tokyo

  • Direct 20min. train access from/to Shinagawa and Yokohama

  • Full in-house facilities including restaurants, bars, 24 hours available gym

  • Complimentary scheduled Airport shuttle bus available from/to Haneda Airport

  • Breakfast buffet available from 6:00AM

Our accommodation(s)

Hotel location

Mercure Tokyo Haneda Airport

1 2 11, Haneda, Ohta-ku
144-0043 TOKYO
Japan

GPS:35.55196, 139.74326

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Brasserie s'envoler

Rest, relax, and indulge in local fusion dishes and signature Tokyo cocktails in our restaurant and bar designed to introduce traditional aspects of the "Ochaya" teahouse culture to a contemporary Tokyo setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  5,714 reviews

Customer review rating 3.0/5

Watcharapong C. Couples - Confirmed reviews ALL

Facilities are all good but receptionist is like not welcome the guest. No iron which is disappointing

Customer review rating 4.5/5

Katherine C. F. Families - Confirmed reviews ALL

Fantastic experience. Lovely staff, clean and comfortable rooms, great restaurant and efficient airport shuttle.

Customer review rating 5.0/5

Mitesh P. Families - Confirmed reviews ALL

Really good Location and staff being very friendly. Clean and easy to get around with Public Transport close by. Perfect location

Customer review rating 5.0/5

Hongmin A. Couples - Confirmed reviews ALL

The hotel is located close to the Haneda Airport, so it is very easy to get to. The staff were very friendly and explained everything clearly. The rooms were very clean and well maintained. I would recommend this to anyone who wishes to stay near the airport - top notch hotel at this price point

Customer review rating 2.0/5

Uraiporn K. Couples - Confirmed reviews ALL

As the platinum member, we stayed here for 2 nights and got an upgraded room with minibar free of charge as per the staff said. There was no information before the trip about the free shuttle from and to the airport. We found out when we checked in after got lost on the train from the airport. The bar service for drinks was very slow, given one bar tender worked there by himself serving many guests. The shuttle to airport was shocking and very disappointed. We waited for the 5am departure to the International terminal which should be their first stop, but the driver didn't stop there, instead he took the big group of the guests straight to the domestic terminal. We were not very happy about that. Additionally, this big group of people were offered the takeaway breakfasts and came to the shuttle late. I normally never review the Accor hotels I stayed, but this experience is not acceptable for me. This was the worst service and information provided by staff at this hotel.

Other web-users rate our hotel

  • 4,748 reviews 9.3/10 Location
  • 4,937 reviews 9.3/10 Room
  • 5,280 reviews 9.3/10 Service
  • 47 reviews 8.8/10 WiFi
  • 2,620 reviews 8.9/10 Comfort
  • 2,128 reviews 9.8/10 Vibe
  • 1,959 reviews 9.6/10 Cleanliness
  • 1,542 reviews 9.2/10 Value

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