ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.2/5 295 reviews

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Description

Our accommodation(s)

Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ANZU

A spacious restaurant on the first floor offers floor-to-ceiling windows where guests can enjoy a selection of Japanese and western dishes in the main dining area or at the outdoor terrace seats.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  295 reviews

Nice bedding and bathroom

Customer review rating 5.0/5

Ms Couples - Confirmed reviews ALL

The staff were friendly and the facilities were secure. It was a quiet and clean accommodation.

Dear Minseon G., We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis styles Tokyo Ginza East

An average experience

Customer review rating 3.5/5

Bj Families - Confirmed reviews ALL

It was an average experience at ibis Styles Tokyo Ginza East. The bathroom, especially the toilet, can be cleaner. However, I highly appreciate Gary for his help and very supportive services with a smile :)

Dear Bongkot J., We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive feedback. I will share your comments regarding the cleanliness with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gary

Reasonable

Customer review rating 3.5/5

Tarn Business - Confirmed reviews ALL

The room was clean and tidy and reasonably well appointed. The foyer is messy ladden with suitcases etc. with no where to store them. Checkin we had to pay on arrival ? I wanted to use some Accor points but the receptionist didn't know how to do this so I had to pay all upfront and was unable to use my points. This was disappointing as a platinum member. Staff were kind and accomodating standout staff were cleaning staff and breakfast staff. Reception staff were helpful. The breakfast was ok but more to western and Chinese tastes rather than a taste of Japan. What Japanese breakfast has NO rice or miso soup? Even kewpie mayo was non existant... more local fare would have been fantastic. Introduce the travellers to Japanese food. The location was ok, close enough to transport and resources. Great restaurants and conbini close by. A good location if you are on holidays but not the best if you are working as I was.

Dear Tanya F., We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, we are deeply apologize that our staff did not know how to use your Accor points upon your arrival. we will discuss about this issue and training all staff can manage this problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay

Customer review rating 4.5/5

Arya Couples - Confirmed reviews ALL

Nice hotel with lots of facilities. Even have open air bath at rooftop

Dear Arya Pratama B., We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis styles Tokyo Ginza East

Great location friendly staff

Customer review rating 4.5/5

Kim Couples - Confirmed reviews ALL

Stayed here for our first 4 nights in japan and the location was great close to takaracho subway and tokyo station. The staff were friendly and we had everything we needed. Rooms were compact but adequate, would certainly stay here again

Dear Kim H., We very much appreciate your comments regarding your stay at the ibis Styles Tokyo Ginza East. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 286 reviews 8.8/10 Location
  • 386 reviews 7.6/10 Room
  • 352 reviews 6.8/10 Service
  • 218 reviews 8.1/10 Wellness Area
  • 174 reviews 8.3/10 Amenities
  • 164 reviews 6.8/10 Cleanliness
  • 122 reviews 9/10 Vibe
  • 109 reviews 7.4/10 Breakfast

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