ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.5/5 1,782 reviews

ibis Styles Tokyo Ginza East - Image 1
ibis Styles Tokyo Ginza East - Image 2
ibis Styles Tokyo Ginza East - Image 3
ibis Styles Tokyo Ginza East - Image 4

Description

Hotel extras

  • Freshly renovated rooms with a 50-inch Smart TV, upgraded bedding, blackout shades, and more.

  • Blackout roller shades for total light control to help you enjoy a peaceful night of sleep.

  • Ginza's only rooftop Open Air Bath, perfect for complete relaxation after exploring Tokyo.

  • In close proximity to Ginza's shops and restaurants, making exploration easy and stress-free.

  • Select guests can enjoy ALL (Accor Live Limitless) member lounge with complimentary drinks.

Our accommodation(s)

Book this hotel
Room 1

Superior room 18㎡ with 1 queen bed (W160 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)

Superior room 18㎡ with 2 single beds (W100 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Superior room 18㎡ with 2 single beds (W100 x L200) and 1 sofa bed (W95 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 3 adults

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Premier room 21㎡ with 2 single beds (W110 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Room with 2 single beds. No steps, accessible bathroom. This room type is friendly to the elderly and wheelchair users.

Max. number of persons
3
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 135 rooms
  • 135 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Japanese

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Catering

One Restaurant

Breakfast

  • Buffet

ANZU

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Cooking style
Cafe
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Vegetarian menu

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,782 reviews

Customer review rating 4.5/5

Phatchaphol P. Couples - Confirmed reviews ALL

Dear Mr. Phatchaphol P., Warm greetings from ibis Styles Tokyo Ginza East. Thank you very much for your wonderful message and for your kind words about our hotel and our team. It truly means a great deal to us. We are very glad to hear that you enjoyed your stay and that we were able to make your experience in Tokyo a comfortable one. Please also allow me to apologize once again for the short notice regarding the room change during your stay. We sincerely appreciate your understanding and patience regarding the situation. Regarding the breakfast, we would also be very interested to hear more about your experience if you have a chance to share any further feedback. Your comments would be very helpful for us to continue improving our service. Regarding your Gucci sunglasses that may have been left in the taxi, unfortunately, we have not received any contact or update from the taxi driver/company regarding the sunglasses so far. We understand how important this item may be to you, and we are sorry that we have not been able to provide a more positive update at this stage. Should we receive any information from the taxi company or driver, we will let you know immediately. Thank you again for your kind support and for choosing ibis Styles Tokyo Ginza East. We would be delighted to welcome you back on your next visit to Tokyo. Warm regards, Sam Woo

Customer review rating 1.0/5

Peter W. Couples - Confirmed reviews ALL

Dear Mr. Peter W., Greetings from ibis Styles Tokyo Ginza East. First of all, please accept our sincere apologies for not being able to arrange an upgrade and for any inconvenience or disappointment this may have caused during your stay. Regarding your request for an upgrade, we noted that you checked in at approximately 11:30 a.m. At that time, all of our higher-category rooms were fully occupied and therefore unavailable. However, on September 19, due to cancellations related to the approaching typhoon, several higher-category rooms became available later in the evening, around 9:00 p.m. Regarding the photographs of our Standard Double Room, the images displayed are of actual guest rooms. We would appreciate it if you could let us know which aspects differed from your expectations or from the room you stayed in. Your feedback will help us review and improve our photography and presentation in the future. We are also sorry to hear that the atmosphere during breakfast did not meet your expectations and caused you discomfort. We will review our operational flow and make improvements to ensure a more comfortable dining experience for our guests. Once again, please accept our sincere apologies, and thank you for taking the time to share your valuable feedback. Your comments help us improve our services and operations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Kind regards, Reception ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Eric P. M. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

Bruce C. J. Friends - Confirmed reviews ALL

Dear Mr. Bruce C. J. Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies that the room did not meet your expectations. We are sorry to learn that you found the room size to be smaller than anticipated and that it did not closely match the impression created by the photographs on our website. The photos displayed are taken from our actual guest rooms; however, we understand that photographs may not always accurately convey room dimensions or layout. We appreciate your comments and will review how we present our room images and descriptions to ensure guests have a clearer understanding of what to expect before arrival. We would also like to apologize for the disappointment regarding your upgrade request. We understand the importance of this benefit and regret that we were unable to meet your expectations. At the time of your arrival, the hotel was unable to provide a complimentary upgrade. We understand your concern that higher-category rooms appeared available online, and we appreciate you bringing this matter to our attention. We will review the circumstances internally to ensure our communication regarding room availability is as clear and accurate as possible. We sincerely regret that your experience fell short of the standards you expected and deserved. Your feedback has been shared with the relevant teams and management, as it is valuable in helping us improve both our service and guest experience. Thank you again for your candid feedback. We hope you will accept our apologies and that we may have the opportunity to serve you better in the future. Kind regards, Reception ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Jerry T. Solo - Confirmed reviews ALL

Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a great stay at ibis Styles Tokyo Ginza East and that you enjoyed our amenities. We also appreciate your feedback regarding our location. Most importantly, thank you for your kind words about our team. We are pleased that our colleague was able to assist you promptly when you experienced an issue with your room and that her follow-up helped make your stay more comfortable. Your recognition of her dedication and attentive service means a great deal to us. We will be sure to share your compliments with our team, especially the staff who assisted you. She will be thrilled to know that her efforts made a positive impact on your stay. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team

Dear Mr. Phatchaphol P., Warm greetings from ibis Styles Tokyo Ginza East. Thank you very much for your wonderful message and for your kind words about our hotel and our team. It truly means a great deal to us. We are very glad to hear that you enjoyed your stay and that we were able to make your experience in Tokyo a comfortable one. Please also allow me to apologize once again for the short notice regarding the room change during your stay. We sincerely appreciate your understanding and patience regarding the situation. Regarding the breakfast, we would also be very interested to hear more about your experience if you have a chance to share any further feedback. Your comments would be very helpful for us to continue improving our service. Regarding your Gucci sunglasses that may have been left in the taxi, unfortunately, we have not received any contact or update from the taxi driver/company regarding the sunglasses so far. We understand how important this item may be to you, and we are sorry that we have not been able to provide a more positive update at this stage. Should we receive any information from the taxi company or driver, we will let you know immediately. Thank you again for your kind support and for choosing ibis Styles Tokyo Ginza East. We would be delighted to welcome you back on your next visit to Tokyo. Warm regards, Sam Woo

Customer review rating 1.0/5

Peter W. Couples - Confirmed reviews ALL

We were informed that the hotel was fully booked and no room upgrade per Accor Platinum status was available. A website check at 9 PM on the day checkin indicated multiple higher grade rooms available. We were lied to. The photos for a Standard double room do not reflect the actual room itself. There was no room at the end of the bed or at one side of the bed to walk resulting in my wife having to wake me and get out of bed during the evening to enable her to get out of bed. The breakfast room struggles to cope with the breakfast demand. Will not stay again.

Dear Mr. Peter W., Greetings from ibis Styles Tokyo Ginza East. First of all, please accept our sincere apologies for not being able to arrange an upgrade and for any inconvenience or disappointment this may have caused during your stay. Regarding your request for an upgrade, we noted that you checked in at approximately 11:30 a.m. At that time, all of our higher-category rooms were fully occupied and therefore unavailable. However, on September 19, due to cancellations related to the approaching typhoon, several higher-category rooms became available later in the evening, around 9:00 p.m. Regarding the photographs of our Standard Double Room, the images displayed are of actual guest rooms. We would appreciate it if you could let us know which aspects differed from your expectations or from the room you stayed in. Your feedback will help us review and improve our photography and presentation in the future. We are also sorry to hear that the atmosphere during breakfast did not meet your expectations and caused you discomfort. We will review our operational flow and make improvements to ensure a more comfortable dining experience for our guests. Once again, please accept our sincere apologies, and thank you for taking the time to share your valuable feedback. Your comments help us improve our services and operations. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Kind regards, Reception ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Eric P. M. Solo - Confirmed reviews ALL

This hotel is well located, close to amenities like convenience stores, restaurants and train stations, and a short stroll to Ginza, yet is very quiet and comfortable. The breakfast is nice as well, lots of options

Customer review rating 2.0/5

Bruce C. J. Friends - Confirmed reviews ALL

Rooms very small and bore little resemblance to photos shown on the app and website. Asked about room upgrade in line with membership status and advised nothing available even though superior rooms were available on website!

Dear Mr. Bruce C. J. Thank you for taking the time to share your feedback regarding your recent stay with us. First and foremost, please accept our sincere apologies that the room did not meet your expectations. We are sorry to learn that you found the room size to be smaller than anticipated and that it did not closely match the impression created by the photographs on our website. The photos displayed are taken from our actual guest rooms; however, we understand that photographs may not always accurately convey room dimensions or layout. We appreciate your comments and will review how we present our room images and descriptions to ensure guests have a clearer understanding of what to expect before arrival. We would also like to apologize for the disappointment regarding your upgrade request. We understand the importance of this benefit and regret that we were unable to meet your expectations. At the time of your arrival, the hotel was unable to provide a complimentary upgrade. We understand your concern that higher-category rooms appeared available online, and we appreciate you bringing this matter to our attention. We will review the circumstances internally to ensure our communication regarding room availability is as clear and accurate as possible. We sincerely regret that your experience fell short of the standards you expected and deserved. Your feedback has been shared with the relevant teams and management, as it is valuable in helping us improve both our service and guest experience. Thank you again for your candid feedback. We hope you will accept our apologies and that we may have the opportunity to serve you better in the future. Kind regards, Reception ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Jerry T. Solo - Confirmed reviews ALL

I had a great stay at Ibis Ginza East! Amenities were great even though location was a little far from the station. I would like to compliment the service staff as well. I checked in to my room and realised the room has a weird musky smell so I reflected to the front desk. The nice Indian lady on duty (whom I didn’t managed to get her name) was prompt and helpful in assisting me to change a room. And she even followed up a day later on the room! Please send her my appreciation!

Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a great stay at ibis Styles Tokyo Ginza East and that you enjoyed our amenities. We also appreciate your feedback regarding our location. Most importantly, thank you for your kind words about our team. We are pleased that our colleague was able to assist you promptly when you experienced an issue with your room and that her follow-up helped make your stay more comfortable. Your recognition of her dedication and attentive service means a great deal to us. We will be sure to share your compliments with our team, especially the staff who assisted you. She will be thrilled to know that her efforts made a positive impact on your stay. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team

Customer review rating 5.0/5

Marie Y. K. Families - Confirmed reviews ALL

Yumi was extremely accommodating and thoughtful throughout my stay. I requested an early check-in prior to my arrival and received a confirmation email almost instantly—it was all prepared and ready when I arrived. The check-in experience was seamless, with the front desk team being very warm, welcoming, and professional. As an Accor member, I also appreciated the complimentary coffee and tea, which was such a thoughtful gesture. The freshly brewed coffee in the morning was another lovely touch. :) Overall, a very pleasant experience with excellent service. Thank you, Yumi, and the wonderful front desk team!

Customer review rating 4.0/5

Peck L. P. G. Couples - Confirmed reviews ALL

Nice hotel and good location. Clean and tidy and fairly good amenities. Breakfast, though simple, was good. Service staff is very attentive and polite. We got an upgraded room, so size is not bad. Onsen is very basic, but this is Tokyo not onsen town.

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

James D. Families - Confirmed reviews ALL

Family holiday with two night stay at the end of our trip to Japan

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Mikhael N. Couples - Confirmed reviews ALL

Room was good staff friendly

Dear Guest, Thank you very much for taking the time to share your kind feedback regarding your recent stay with us. We are truly delighted to learn that you were pleased with your room and that our team’s friendliness contributed positively to your experience. Your generous comments are greatly appreciated and serve as a wonderful encouragement to all of us. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to ibis Styles Tokyo Ginza East for another comfortable and enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 3.0/5

Greg W. K. Friends - Confirmed reviews ALL

The light in the hall next to bathroom turns on when there is movement in the bed. If unrolled over or moved my feet the light turned on. No way to turn it off. Frustrating.

Customer review rating 4.5/5

Hayley A. M. Friends - Confirmed reviews ALL

Good stay

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had a good stay and enjoyed our convenient location. We are also pleased that you were able to relax in our public bath, which is one of the features our guests appreciate most after a day of exploring Tokyo. Thank you as well for your kind words about our staff. Providing friendly and attentive service is very important to us, and we are happy to know that our team contributed to your positive experience. We hope you had a pleasant and comfortable stay, and we sincerely look forward to welcoming you back again in the future. Warm regards, Front Office Team Ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Nantamon W. Families - Confirmed reviews ALL

Nice place to stay, friendly staff

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at ibis Styles Tokyo Ginza East and found our staff friendly and welcoming. Providing warm hospitality and a comfortable experience for our guests is our top priority, and it is always rewarding to receive such positive feedback. Thank you once again for choosing our hotel. We hope you had a pleasant and comfortable stay, and we sincerely look forward to welcoming you back again in the future. Warm regards, Front Office Team Ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Yong H. L. Solo - Confirmed reviews ALL

I had a fantastic stay at this property. It appears the building has been well-renovated and maintained. Everything was spotless, though the room was a bit small, which is typical in Japan. While the location is a bit outside the city centre, the metro makes commuting easy. Plus, you can get here from Haneda Airport in a single train ride without any transfers. I was also pleasantly surprised to find an onsen at this hotel.

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback regarding your recent stay at ibis Styles Tokyo Ginza East. We are delighted to hear that you had a fantastic stay and appreciated the cleanliness and maintenance of our property. Your kind comments about the hotel's condition and spotless environment are truly rewarding, and we will gladly share your compliments with our team, who work hard every day to ensure a comfortable experience for our guests. We are also pleased that you found our location convenient, especially the direct access from Haneda Airport and the easy connections via the metro system. While guest rooms in Tokyo can be more compact compared to some international destinations, we are glad you found the room comfortable and enjoyed the overall experience. It is especially wonderful to know that our public bath was a pleasant surprise and added to your stay. We hope it provided a relaxing way to unwind after exploring the city. Thank you once again for choosing ibis Styles Tokyo Ginza East. We sincerely appreciate your recommendation and look forward to welcoming you back again in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Desiree L. Families - Confirmed reviews ALL

Over all is very good and the rooms are clean every day.

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you had an overall very good stay and that you were satisfied with the cleanliness of your room. Our housekeeping team works hard every day to ensure our guests enjoy a comfortable and pleasant environment, and your kind feedback is greatly appreciated. Thank you once again for choosing ibis Styles Tokyo Ginza East. We look forward to welcoming you back in the future. Warm regards, Front Office Team Ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Claire W. Families - Confirmed reviews ALL

Great location and easy walk to train stations and local restaurants.

Dear Valued Guest, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our spacious rooms and convenient location. It is wonderful to know that you found it easy to walk to nearby train stations and local restaurants, making it convenient to explore the area and enjoy your time in Tokyo. Thank you once again for your kind feedback. We sincerely look forward to welcoming you back again in the future. Warm regards, Front Office Team Ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Darcie A. F. Solo - Confirmed reviews ALL

Super easy booking process, got a room on the top floor, bigger than a lot of hotel rooms in Tokyo. Very comfortable bed, simple amenities in the room, cleaning was prompt and effective. Hotel was nicely located near restaurants, cafes, and fairly close to subway stations. Ginza was a great place to stay, I'd definitely come back.

Dear Guest, Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to hear that you enjoyed our easy booking process, spacious top-floor room, comfortable bed, and convenient location in Ginza. It is especially rewarding to know that our housekeeping team provided prompt and effective service during your stay. We also appreciate your feedback regarding rewarding guests who choose to opt out of room cleaning. Sustainability is very important to us, and we value suggestions like yours as we continue to explore ways to reduce our environmental impact while enhancing the guest experience. Thank you again for your kind words. We are honored to have been your home base in Tokyo, and we look forward to welcoming you back on your next visit to Ginza. Warm regards, Front Office Team Ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Carmel B. D. C. Families - Confirmed reviews ALL

Stayed with family for 5 nights. Had a great time

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you and your family had a great 5-night stay with us. It is wonderful to know that you enjoyed our convenient location, found our hotel to be a good value, and appreciated your room being clean and comfortable. Your kind comments are greatly appreciated, and we are pleased that we could contribute to an enjoyable visit to Tokyo. We look forward to welcoming you and your family back to Ibis Styles Tokyo Ginza East on your next trip. Warm regards, Front Office Team Ibis Styles Tokyo Ginza East

Customer review rating 2.5/5

Nikeeta D. P. Families - Confirmed reviews ALL

I moved rooms three times. I was in a nice comfortable room and they moved me and the ac is terrible. I hve a long flight back home and the next two nights I am dreading now because I can barely sleep

Customer review rating 5.0/5

Thi G. S. J. Solo - Confirmed reviews ALL

I’m a big fan of Ibis, most of my stays when away from home. Thanks to all the hard work to keep the quality very consistent.

Thank you very much for your wonderful review and for choosing ibis Styles Tokyo Ginza East. We are delighted to hear that you found our hotel perfectly located and very clean. Your kind words regarding the consistency of the ibis brand mean a great deal to us. We work hard every day to provide a reliable and comfortable experience for our guests, and it is truly rewarding to know that our efforts are recognized. Thank you as well for your loyalty to ibis and for continuing to choose us during your travels. We will be sure to share your encouraging feedback with our team, who will be delighted to know that their dedication made a positive impression. We look forward to welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Tang Z. D. T. Business - Confirmed reviews ALL

I won’t say the location is good but the hotel is clean and comfortable. There is also multiple convenience nearby. It is just abit too far from the train station. The staff are very friendly and helpful as well .

Dear valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel clean, comfortable, and well-equipped with sufficient amenities for your stay. We are also glad that the nearby convenience stores added to your overall convenience. We appreciate your comments regarding our location and understand that the distance from the train station may not be ideal for every traveler. Your feedback is valuable and helps us better understand our guests' experiences. Most importantly, we are delighted to know that our staff's friendliness and helpfulness made a positive impression on your stay. We will be sure to share your kind words with the team. Thank you once again for staying with us. We hope to have the opportunity to welcome you back in the future. Warm regards, Ibis STYLES Tokyo Ginza East

Other web-users rate our hotel

  • 864 reviews 9.1/10 Location
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  • 844 reviews 9.1/10 Service
  • 11 reviews 9.3/10 WiFi
  • 368 reviews 8.9/10 Cleanliness
  • 288 reviews 6.4/10 Breakfast
  • 211 reviews 7.9/10 Amenities
  • 178 reviews 8.4/10 Wellness Area

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