ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.5/5 1,750 reviews

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ibis Styles Tokyo Ginza East - Image 1
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1-2-13, SHINTOMI, CHUO, 104-0041 TOKYO, Japan

Description

Hotel extras

  • Freshly renovated rooms with a 50-inch Smart TV, upgraded bedding, blackout shades, and more.

  • Blackout roller shades for total light control to help you enjoy a peaceful night of sleep.

  • Ginza's only rooftop Open Air Bath, perfect for complete relaxation after exploring Tokyo.

  • In close proximity to Ginza's shops and restaurants, making exploration easy and stress-free.

  • Select guests can enjoy ALL (Accor Live Limitless) member lounge with complimentary drinks.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 1 queen bed

Photo out of - Superior Room with 1 queen bed

Superior room 18㎡ with 1 queen bed (W160 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • 3 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

Superior room 18㎡ with 2 single beds (W100 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
See availabilities

Superior room 18㎡ with 2 single beds (W100 x L200) and 1 sofa bed (W95 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 3 adults

Max. number of persons
4
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Single sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Premier room 21㎡ with 2 single beds (W110 x L200), TV, Wifi, kettle, refrigerator, bathtub & shower, safe. All rooms are non-smoking. *available for up to 2 adults

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Slippers

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Room with 2 single beds. No steps, accessible bathroom. This room type is friendly to the elderly and wheelchair users.

Max. number of persons
3
Area
From 21 m² / 226 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Telephone
Fax +81 3-3555-1231
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 135 rooms
  • 135 non-smoking rooms
  • 11 floors

Languages spoken at the hotel

  • English
  • Japanese

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat Additional charge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Umbrellas

Iron

  • Iron at reception

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

ANZU

Photo out of - ANZU

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Cooking style
Cafe
Accessibility
Accessible service
104-0041 Tokyo, Japan
Telephone +81 3-3555-1230

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Accommodate food

  • Vegetarian menu

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Anzu serves a healthy breakfast buffet daily from 7:00 to 11:00. We offer a range of items in our freshly prepared breakfast in Ginza, with tasty bakes, fruit, and international bites. Enjoy a scrumptious meal and fuel up for a day in Tokyo.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,750 reviews

Customer review rating 2.0/5

Sathya P. S. J. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Patricia H. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your kind review! We are delighted to hear that you had an awesome stay and enjoyed the friendly service provided by our team. Your feedback means a lot to us, and we look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo.

Customer review rating 4.0/5

Kien B. C. Business - Confirmed reviews ALL

Dear Guest, Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay with us. We appreciate your suggestion regarding room service. Currently, our hotel does not offer lunch or dinner room service; however, we understand that having simple Japanese meal options available could enhance our guests' convenience and overall experience. Your comments have been shared with our management team for consideration as we continuously look for ways to improve our services. Thank you once again for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back to ibis Styles Tokyo Ginza East in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Bo R. P. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing such a heartfelt review. We are truly touched by your kind words and are honored that we could be of assistance during such a difficult and unexpected situation. Your special recognition of Mr. Sasaki means a great deal to us, and we will be sure to share your appreciation with him personally. At ibis Styles Tokyo Ginza East, we believe that genuine hospitality is about caring for our guests beyond providing a comfortable place to stay. We are relieved to hear that you received prompt medical attention, recovered well, and were able to return home safely to your family. Thank you once again for your generous comments and for choosing to stay with us. It was our privilege to support you when you needed it most, and we are grateful for the opportunity to have made a positive difference during your stay. We wish you continued good health and hope to welcome you back to ibis Styles Tokyo Ginza East under happier circumstances in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 3.5/5

Anahera R. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our comfortable beds, cozy pillows, and relaxing public bath. It is wonderful to know that the onsen provided a pleasant way to unwind after your day exploring Tokyo. We also appreciate your constructive comments regarding the facilities in the public bath area. While towels are provided in guest rooms for use during your stay, we understand that additional amenities such as brushes and hair styling products can contribute to a more convenient experience. Your feedback has been shared with our team for future consideration. We understand that room sizes may feel compact, especially when traveling with multiple guests or larger luggage. As our hotel is located in central Tokyo, room layouts are designed to maximize comfort within the city's space limitations. We are sorry to hear that our location did not fully meet your expectations regarding proximity to restaurants and convenience stores. We value your honest feedback, as it helps us better understand our guests' preferences and improve the experience we offer. Thank you again for choosing ibis Styles Tokyo Ginza East. We truly appreciate your comments and wish you safe and pleasant travels ahead. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Patricia H. Friends - Confirmed reviews ALL

Friendly awesome stay.

Dear Guest, Thank you for your kind review! We are delighted to hear that you had an awesome stay and enjoyed the friendly service provided by our team. Your feedback means a lot to us, and we look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo.

Customer review rating 4.0/5

Kien B. C. Business - Confirmed reviews ALL

However, there was no room service available for ordering lunch or dinner etc. It would be good if there are a few simple types of japanese meals to choose from moving forward. Thanks.

Dear Guest, Thank you for your valuable feedback. We are delighted to hear that you enjoyed your stay with us. We appreciate your suggestion regarding room service. Currently, our hotel does not offer lunch or dinner room service; however, we understand that having simple Japanese meal options available could enhance our guests' convenience and overall experience. Your comments have been shared with our management team for consideration as we continuously look for ways to improve our services. Thank you once again for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back to ibis Styles Tokyo Ginza East in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Bo R. P. Business - Confirmed reviews ALL

I would like to express my heartfelt gratitude to the hotel team, especially General Manager Sasaki-san. During my stay last week, I suddenly became unwell in the evening and needed to go to the hospital urgently. Sasaki-san kindly accompanied me to the hospital, and as I am not fluent in Japanese, having him there was incredibly reassuring. Thanks to his support, I was able to receive medical attention promptly and avoid any further complications. Fortunately, I recovered well enough to check out as scheduled the following day and return home safely to my family. I truly cannot thank Sasaki-san enough for his kindness, care, and support during such an unexpected and stressful situation. This experience reminded me that genuine hospitality goes far beyond providing a comfortable stay. Thank you so much for everything!

Dear Guest, Thank you for sharing such a heartfelt review. We are truly touched by your kind words and are honored that we could be of assistance during such a difficult and unexpected situation. Your special recognition of Mr. Sasaki means a great deal to us, and we will be sure to share your appreciation with him personally. At ibis Styles Tokyo Ginza East, we believe that genuine hospitality is about caring for our guests beyond providing a comfortable place to stay. We are relieved to hear that you received prompt medical attention, recovered well, and were able to return home safely to your family. Thank you once again for your generous comments and for choosing to stay with us. It was our privilege to support you when you needed it most, and we are grateful for the opportunity to have made a positive difference during your stay. We wish you continued good health and hope to welcome you back to ibis Styles Tokyo Ginza East under happier circumstances in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 3.5/5

Anahera R. Solo - Confirmed reviews ALL

Comfy beds, nice pillows, really nice having a soak in the onsen in the afternoons. The onset wasn't fully stocked like other onsen areas I had experienced. No towels (have to take them from your room), no brush or hair styling things and the area was small. Rooms are pretty small if you were to have 2 ppl. I had my suitcase open on the ground and it blocked me opening the door. Its probably a bit too far away from restaurants and convenience stores so Id probably stay somewhere different next time.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed our comfortable beds, cozy pillows, and relaxing public bath. It is wonderful to know that the onsen provided a pleasant way to unwind after your day exploring Tokyo. We also appreciate your constructive comments regarding the facilities in the public bath area. While towels are provided in guest rooms for use during your stay, we understand that additional amenities such as brushes and hair styling products can contribute to a more convenient experience. Your feedback has been shared with our team for future consideration. We understand that room sizes may feel compact, especially when traveling with multiple guests or larger luggage. As our hotel is located in central Tokyo, room layouts are designed to maximize comfort within the city's space limitations. We are sorry to hear that our location did not fully meet your expectations regarding proximity to restaurants and convenience stores. We value your honest feedback, as it helps us better understand our guests' preferences and improve the experience we offer. Thank you again for choosing ibis Styles Tokyo Ginza East. We truly appreciate your comments and wish you safe and pleasant travels ahead. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.0/5

Susan L. S. Friends - Confirmed reviews ALL

All the staff from arriving to leaving were wonderful. Check in and check out was easy. In the mornings the front desk staff helped us with the correct station to walk to with directions which make the journey stressless. Even thou the hotel is small it felt warm and homely. We did miss not having an ironing board in room and I don't think there was one in the laundry to use. if so we didn't know about it but that was the only 1 little things missing and I don't think one would fit into the room. One big negative is you have to pay for internet if you're not a member. I was a member but my girlfriend who was traveling with me was not and I think it should of come with the room not just 1 person.

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that our team made your stay enjoyable, from check-in to check-out. It is especially rewarding to know that our front desk staff were able to assist with directions and help make your travels around Tokyo smooth and stress-free. We are also pleased that you found our hotel warm and welcoming despite its compact size. We appreciate your feedback regarding the ironing facilities. We understand how convenient it can be to have easy access to an iron and ironing board while traveling. Please note that ironing equipment is available upon request at the front desk, and we apologize if this was not clearly communicated during your stay. Thank you as well for sharing your thoughts about our internet service. We understand your concern and appreciate your perspective that Wi-Fi access should be available to all guests staying in the room. Your comments have been noted and will be shared with the relevant team as we continuously review our services and guest experience. Thank you once again for your valuable feedback. We truly appreciate your kind words about our staff and look forward to welcoming you and your girlfriend back to ibis Styles Tokyo Ginza East in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.0/5

Edna V. Business - Confirmed reviews ALL

very clean rooms..it seemed newly renovated... front staff and cleaning staff are friendly... a little far from subway stations, but well within 5 minute walk ... quiet area... breakfast area pleasant for small conversations...

Dear Guest, Thank you very much for your kind review and for your loyalty as a Silver member. We are delighted to hear that you enjoyed our clean and newly renovated rooms, as well as the friendly service provided by both our front office and housekeeping teams. We are also pleased that you appreciated the quiet neighborhood, the comfortable breakfast area, and our convenient location within walking distance of the subway stations. Your warm comments about our staff mean a lot to us and will be shared with the team. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Grahame R. L. Families - Confirmed reviews ALL

Excellent service in a beautifully (presumably) renovated hotel. Very modern and excellent location. Rooms are very small for the price, but not that unusual for Japan.

Dear Guest, Thank you very much for sharing your wonderful feedback regarding your recent stay with us. As a valued ALL Platinum member, we sincerely appreciate your loyalty and continued trust in Accor. We are delighted to hear that you enjoyed our beautifully renovated hotel, modern facilities, excellent location, and the service provided by our team. It is especially rewarding to know that your inquiries were answered promptly and accurately before your arrival and that you found our staff pleasant and helpful throughout your experience. We also appreciate your comments regarding the room size. While guest rooms in central Tokyo are often more compact than in many other destinations, we are glad to know that the overall experience met your expectations. Your kind words mean a great deal to us, and we look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 2.5/5

Joe Y. Solo - Confirmed reviews ALL

Not what I expected

Customer review rating 4.5/5

Leigh F. C. C. Friends - Confirmed reviews ALL

The Superior Twin with Japanese Tatami was compact, but clean and functional, the heated loo seat a joy. Nearby Bar Paca was a great place to hang out whilst doing our laundry. Very quiet at night as this is more a business neighborhood. Suggest you buy sandwiches and beers at the local Lawson if you need a pit stop during the day and sit in breakfast lounge, which also offers free coffees to members. Good baggage forwarding service available here.

Dear Guest, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you found our Superior Twin with Japanese Tatami clean, functional, and comfortable, and that the heated toilet seat added to your enjoyment of the stay. It's also wonderful to know that you appreciated the quiet atmosphere of the neighborhood, our baggage forwarding service, and the complimentary coffee available for members in the breakfast lounge. We are especially pleased that you were able to enjoy the local area, including Bar Paca and the nearby Lawson convenience store. Your valuable comments will certainly be helpful to future travelers considering a stay with us. We truly appreciate your recommendation and are grateful for your kind words. We look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.0/5

Nikhil S. Couples - Confirmed reviews ALL

Excellent location. 10 mins away from the hustle bustle of Ginza. 2 stations & convenience stores within 7-10 mins walk from the hotel. Staff was sweet to offer access to Onsen on d top floor as we reached the hotel early morning.

Dear Guest, Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, with easy access to nearby stations, convenience stores, and the vibrant Ginza area while still being able to enjoy a peaceful stay. We are also pleased that our team could assist you by providing access to the top-floor public bath area upon your early arrival. Your kind words about our staff mean a great deal to us. We truly appreciate your feedback and look forward to welcoming you back to ibis Styles Tokyo Ginza East on your next visit. Kind regard, Front office

Customer review rating 4.5/5

Harald C. L. Friends - Confirmed reviews ALL

My wife and I and two other couples staid with you for 5 nights.

Dear Guest, Thank you for your review! We are delighted to hear that you and your wife, along with your friends, chose to stay with us for five nights. We hope you all had a comfortable and enjoyable experience during your time in Tokyo. Thank you for selecting ibis Styles Tokyo Ginza East for your trip. We truly appreciate your support and look forward to welcoming you and your friends back again in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Ted F. Y. Friends - Confirmed reviews ALL

Great location

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay, particularly the friendly welcome, your room, and the cleanliness of the hotel. We also appreciate your kind comments about our environmental initiatives and are pleased that you found the booking process through the ALL App simple and convenient. Thank you for your loyalty as an ALL Gold member and for your recommendation. We look forward to welcoming you back to ibis Styles Tokyo Ginza East in the future. Warm regards, Front Office Team

Customer review rating 3.0/5

Catherine Y. S. C. Families - Confirmed reviews ALL

The front desk staff were a bit rude. Just need to polish up on their service level. No need to be so uptight and passive aggressive especially the Japanese male staff.

Customer review rating 4.0/5

May S. M. L. Families - Confirmed reviews ALL

Stay was generally satisfactory, service very good! However, I am still waiting to hear from you regarding the walking stick which we left in 308. It was disappointing that we couldn’t get a one-hour late check out for free, but was asked to pay.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found your stay generally satisfactory and that our service met your expectations. We sincerely apologize for the inconvenience regarding the walking stick left in Room 308. We understand your concern and regret the delay in our response. We are currently reviewing this matter and will contact you as soon as possible with an update. Regarding the late check-out request, we apologize for any disappointment caused. Complimentary late check-out is subject to room availability and occupancy levels on the day of departure. When availability is limited, an additional fee may apply. Thank you for your understanding, and we hope to have the opportunity to welcome you again in the future. Kind regards, Front Office Team

Customer review rating 4.5/5

Khan K. S. Solo - Confirmed reviews ALL

The stay was great. The hotel is within walking distance to Ginza and Tokyo Station (all of which within 20 minutes). There is a self laundry just behind the hotel. There are two convenience stores (Lawson and 7-Eleven, both within 5 minutes walk).

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you had a great stay and enjoyed our convenient location. We are pleased that you found the hotel within easy walking distance of both Ginza and Tokyo Station. It is also wonderful to know that the nearby self-service laundry facilities and convenience stores such as Lawson and 7-Eleven added to the comfort and convenience of your visit. Thank you for choosing to stay with us. We truly appreciate your kind comments and look forward to welcoming you back on your next visit to Tokyo. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Lorna J. H. Friends - Confirmed reviews ALL

Very good, staff were very helpful and friendly

Dear Guest, Thank you for your wonderful review! We're delighted to hear that you found our staff helpful and friendly, and that you enjoyed your room. It's also great to know that our convenient location close to the rail station made your stay more comfortable and accessible. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back again on your next visit. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.0/5

Nirupama S. Families - Confirmed reviews ALL

Overall good. Room was pretty small for 2 people.

Thank you for sharing your feedback. We are pleased to hear that you had an overall good stay with us. We appreciate your comments regarding the room size. As Tokyo hotels often have limited space, some guests may find our standard rooms compact when occupied by two people. We value your feedback as it helps future guests set their expectations and helps us continue improving our services. We are glad you enjoyed your stay and hope to have the opportunity to welcome you back to ibis Styles Tokyo Ginza East in the future. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 4.5/5

Cassandra N. Families - Confirmed reviews ALL

The location is a bit of a walk to the stations, but the spacious rooms more than make up for it. It's accessible via multiple train lines, and is about 1km away from shopping areas in Ginza. The location is in a quiet part of Ginza which makes it feel very peaceful. The staff is very friendly, and accommodating.

Dear guest Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our spacious rooms, peaceful neighborhood, and convenient access to multiple train lines. While we understand that some stations require a short walk, we are pleased that our location offered a quiet and relaxing atmosphere while still being within easy reach of Ginza's shopping and dining areas. Your kind words about our friendly and accommodating staff are especially appreciated. Providing warm hospitality and helping our guests have a comfortable stay are among our top priorities, and your feedback is a wonderful encouragement to our team. Thank you once again for choosing ibis Styles Tokyo Ginza East. We look forward to welcoming you back on your next visit to Tokyo. Warm regards, Front Office Team ibis Styles Tokyo Ginza East

Customer review rating 5.0/5

Trudie J. H. Friends - Confirmed reviews ALL

We had great communication prior to our stay. Nice welcome lovely rooms and breakfast very helpful staff

Dear Guest, Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed the communication prior to your stay, the warm welcome, our lovely rooms, breakfast, and the helpful service provided by our team. Your kind words encourage us to continue delivering memorable experiences to all our guests. We truly appreciate your support and hope to have the pleasure of welcoming you back again soon. Kind regards, Front Office Team ibis Styles Tokyo Ginza East

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