ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.5/5 1,854 reviews

Best price
guarantee
ibis Styles Tokyo Ginza East - Image 1
ibis Styles Tokyo Ginza East - Image 2
ibis Styles Tokyo Ginza East - Image 3
ibis Styles Tokyo Ginza East - Image 4
1-2-13, SHINTOMI, CHUO, 104-0041 TOKYO, Japan

Description

Hotel extras

  • People who enjoy sightseeing in popular areas like Ginza and Tsukiji choose our hotel.

  • Enjoy an authentic Japanese experience with the relaxing open air bath on the top floor.

  • Travelers enjoy the charming streets of the local neighborhood surrounding the property.

  • There are many restaurants in Ginza, from traditional Japanese to classic Italian.

  • Not many hotels in Ginza, Japan, are as well located as Ibis Styles Tokyo Ginza East.

Our accommodation(s)

Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Telephone
Fax +81 3-3555-1231

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ANZU

A spacious restaurant on the first floor offers floor-to-ceiling windows where guests can enjoy a selection of western dishes in the main dining area or at the outdoor terrace seats.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,854 reviews

Customer review rating 3.5/5

Dianna P. Y. L. Solo - Confirmed reviews ALL

Rooms are consider spacious in Japan, clean and comfortable at a reasonable price. Love to indoor and outdoor hot bath on roof top. Their restaurant was under renovation so was quite disappointed with cold breakfast

Customer review rating 5.0/5

Hugo G. D. Couples - Confirmed reviews ALL

Great hotel - excellent location with warm welcoming staff. They have a foot massager in the rooms too which after walking 25k+ steps in a day is great to come back to

Dear Valued Guest, Thank you for taking the time to share your lovely feedback. We’re delighted to hear that you enjoyed our excellent location and the warm, welcoming service from our team. It’s also wonderful to know the in-room foot massager helped you relax after such an active day of exploring — it truly is the perfect way to unwind. We sincerely appreciate your kind words and look forward to welcoming you back again in the future. Warm regards, Front Office Team

Customer review rating 5.0/5

Ziyang L. Friends - Confirmed reviews ALL

I would like to give special thanks to the receptionist, Huhe. When I lost my bag in an Uber taxi upon arriving in Tokyo, he patiently spent a lot of time helping me locate the driver. His warmth, professionalism, and genuine care made a stressful situation much easier. This was truly the best service I have experienced in Japan.

Dear Mr. Ziyang l. Thank you for patronizing ibis Style Tokyo Ginza East and taking time out to share your experience. We are pleased to hear from preferable review regarding your experience, especially for our one of Staffs. He also feels delightful from your comment. We will continue to strive to improve our services to ensure our guests have a comfortable stay and sincerely hope that you will continue to favor our hotel and Accor Hotels in the future. It would be our great pleasure to welcome you again on your next visit. Warm regards. Reception ibis Styles Tokyo Ginza East

Customer review rating 3.5/5

Kuan K. H. Solo - Confirmed reviews ALL

The crew had been attentive and accepting to feedback

Dear Valued Guest, Thank you very much for sharing your valuable feedback with us. We sincerely appreciate your comments regarding room maintenance and apologize for any inconvenience this may have caused during your stay. Please rest assured that your feedback has been shared with our housekeeping so we can improve the quality and consistency of our rooms. At the same time, we are glad to hear that our crew was attentive and receptive to your feedback. Your kind words are truly encouraging for our team. Thank you again for helping us improve. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards, Front Office Team

Customer review rating 2.5/5

Alainne T. Families - Confirmed reviews ALL

The room upgrade is not available. Lounge is not available due to consruction but the Information disemination on the on going construction is not effective. They failed to notify customers thus i could have cancelled our stay and will just stay at IBIS Ginza or Mercure Hibiya. Buffet breakfast is also not available. OVERALL OUR STAY WAS NOT A GOOD STAY.

Dear Ms. Alainne T., Thank you for patronizing ibis Styles Tokyo Ginza East and for taking the time to share your experience with us. First of all, we would like to express our sincere apologies for the discomfort and inconvenience you experienced during your stay. Although we informed you in advance that our regular seated breakfast buffet would be unavailable, the notice regarding the suspension of the member lounge was not communicated adequately. We sincerely apologize that this led to disappointment and that your stay did not meet your expectations. Furthermore, regarding your room upgrade, your original room type was a Standard Double, and we provided you with a Superior Double, which is one category higher. However, due to insufficient explanation from our side, we understand that this may have caused some misunderstanding regarding the upgrade. We will ensure once again that information related to member benefits is thoroughly communicated to all team members, and we will make further efforts to improve our communication with guests so that they can enjoy a pleasant and comfortable stay. Once again, please accept our sincere apologies. We also sincerely appreciate you taking the time to point out areas for improvement that we had not noticed. We will continue striving to enhance our services to ensure every guest has an enjoyable experience, and we sincerely hope that you will continue to choose our hotel and Accor Hotels in the future. It would be our great pleasure to welcome you again on your next visit. Warm regards, Reception ibis Styles Tokyo Ginza East

Other web-users rate our hotel

  • 1,014 reviews 9/10 Location
  • 1,067 reviews 7.7/10 Room
  • 965 reviews 8.8/10 Service
  • 19 reviews 9.4/10 WiFi
  • 422 reviews 8.4/10 Cleanliness
  • 307 reviews 6.6/10 Breakfast
  • 197 reviews 9.2/10 Vibe
  • 5 reviews 10/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Tokyo