ibis Styles Tokyo Ginza East 3 stars

Customer review rating (ALL Rating) 4.5/5 1,630 reviews

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Hotel location

ibis Styles Tokyo Ginza East

1-2-13, SHINTOMI, CHUO
104-0041 TOKYO
Japan

GPS:35.67389, 139.77331

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

ANZU

A spacious restaurant on the first floor offers floor-to-ceiling windows where guests can enjoy a selection of western dishes in the main dining area or at the outdoor terrace seats.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,630 reviews

Most pleasant stay

Customer review rating 4.5/5

Charissa Couples - Confirmed reviews ALL

Dear valued guest, Thank you for your lovely review! We are thrilled to hear that you had a most pleasant stay and found our staff courteous and helpful. I am especially delighted to know that I made a positive impression on you during your check-in and check-out. Your kind words mean a lot to me. It\'s great to hear that our location suited your needs and that you found the room accessible and spacious enough for your wheelchair and luggage. We strive to ensure all our guests have a comfortable and enjoyable stay, and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Warm regards, Yuta

A pleasant surprise

Customer review rating 4.5/5

Rod Couples - Confirmed reviews ALL

Dear valued guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay at our hotel. Our location in a quiet yet restaurant-active area, just a 10-minute walk from the main shopping district of Ginza, is indeed one of our key highlights. We strive to offer our guests the perfect balance of tranquility and convenience. We hope to welcome you back soon for another memorable stay. Warm regards, Yuta

Great Stay

Customer review rating 4.5/5

Richard B. Families - Confirmed reviews ALL

Dear valued guest, Thank you for sharing your experience with us! We are delighted to hear that our staff were able to help you enjoy your first visit to Japan. It\'s wonderful to know that you found our team helpful and that they contributed to making your stay enjoyable. We strive to provide exceptional service to all our guests, and your feedback is greatly appreciated. We look forward to welcoming you back in the future. Warm regards, Yuta

Perfect, great choice

Customer review rating 5.0/5

Amanda J. Couples - Confirmed reviews ALL

Dear valued guest, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed both of your stays with us before and after your Japan cruise. Our team takes great pride in providing pleasant, accommodating, and efficient service, even during busy times, and we are glad to know that this was reflected in your experience. We are pleased that we could offer you a later checkout to make your return stay more comfortable, especially given the cold and wet weather. It\'s great to hear that you found our rooms comfortable and enjoyed the tatami mats and hot bathhouse. Your recommendation means a lot to us, and we look forward to welcoming you back for another excellent stay in the future. Warm regards, Yuta

Good stay

Customer review rating 4.0/5

Cmolina Solo - Confirmed reviews ALL

Dear valued guest Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our location convenient and that your stay was enjoyable overall, especially with your baby. Your positive comments mean a lot to us. However, we are truly sorry to learn about the issues you encountered during breakfast and with our reception staff. We understand how important a pleasant breakfast experience is, and we apologize for the inconvenience caused by the early closure of the breakfast service. We will review our breakfast policies to ensure that all guests can enjoy their meals comfortably within the advertised hours. Additionally, we are deeply concerned about the behavior of our reception staff. Providing a warm and welcoming atmosphere is a top priority for us, and we regret that this was not reflected during your stay. We will address this matter with our team to ensure that all our guests receive the courteous and friendly service they deserve. Thank you for bringing these matters to our attention. Your feedback helps us improve our services, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience. Best regards, Ibis Styles Tokyo Ginza East Linh

Other web-users rate our hotel

  • 949 reviews 9/10 Location
  • 1,003 reviews 7.6/10 Room
  • 922 reviews 8.3/10 Service
  • 12 reviews 9.8/10 WiFi
  • 419 reviews 7.9/10 Cleanliness
  • 313 reviews 7.9/10 Amenities
  • 271 reviews 6.1/10 Breakfast
  • 258 reviews 8.1/10 Wellness Area

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