Pullman Tokyo Tamachi 5 stars

Customer review rating (ALL Rating) 4.7/5 2,117 reviews

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Description

Hotel extras

  • Direct access from JR Tamachi . Easy access from Haneda Airport. 3mins walk from Mita Station

  • The lobby combines natural materials and colourful tones inspired by Japanese Kabuki

  • Executive lounge for exclusive guests staying at Executive rooms and Suite rooms

  • Nursing room, Restrooms with diaper-changing bed, other services for family guests

  • Located in msb Tamachi complex with many shops and restaurants

Our accommodation(s)

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Hotel location

Pullman Tokyo Tamachi

3 1 21 Shibaura, Minato
1080023 TOKYO
Japan

GPS:35.64569, 139.74912

Access and transport

Hotel services

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On site
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KASA

Pullman Tokyo Tamachi's all-day fusion cuisine diner pays homage to traditional Japanese culinary techniques and local Japanese ingredients amidst a vibrant, immersive atmosphere inspired by the colorful art of kabuki.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,117 reviews

TripAdvisor Rating  4.5/5  383 reviews

Certificate of excellence 2024

good location

Customer review rating 5.0/5

Yung F. L. Business - Confirmed reviews ALL

I wanted to thank the staff for their exceptional service during my stay. It made my experience here truly enjoyable.

Wonderful hotel

Customer review rating 4.5/5

Aaron Couples - Confirmed reviews ALL

Best front desk concierge of our whole trip. Lovely rooms, spacious and large beds for Japan. Great location by two key subway/light rail lines. Fantastic restaurants in the mall next door.

Overpriced, disappointing and not a 5 star hotel

TripAdvisor rating 3.0/5

dzy79 Couples - TripAdvisor review

This is the 4th hotel in which we've stayed during a two week trip to Japan. All others have been 4 star, also Accor Group hotels, and we thought we'd treat ourselves with a 5 star hotel for our final night. Unfortunately, of all the hotels we've used, this is the poorest. It's definitely not 5 stars. It's an average 4 star hotel. The location is handy for the train station and for getting to the airport but that's about it. There are far better locations to stay in Tokyo. The room is a good size and the bed is huge. However, the bathroom was tiny and the shower not very good. The shower over the bath tub felt like something from a 3 star hotel. No amenities in the bathroom. You have to request them from reception. That is not 5 star standard. All our 4 star hotels had everything you might need in the bathroom, and their bathrooms were larger. Water and Nespresso machine in the room as you'd expect but the Nespresso machine was dirty. In any hotel I stay in with a coffee machine, I run it through with water first to ensure it's clean. It usually is. But not here. It was dirty. I didn't find the staff friendly at all. They seemed rather abrupt, not very welcoming and definitely not the service I'd expect for a 5 star hotel. Service is what often sets 5 star apart from 4 star, but not here. Also, a member of staff walked into our room just after we had arrived! He asked if the room needed cleaned. Why would it need cleaned when we'd literally just arrived?! He didn't even knock or ring the doorbell. The room has a bell, so please use it! We were disappointed that the rooftop bar was closed for a private function. Don't advertise a rooftop bar with views as one of your unique selling points then close it to your paying guests! We would definitely not stay here again and I would not recommend it. It is overpriced and not 5 star quality. If you're an Accor ALL member, there are better 4 star hotel options in Tokyo than this supposed 5 star! Go check them out instead!

Good Stay, Nice Staff

Customer review rating 4.0/5

Jo Couples - Confirmed reviews ALL

Overall it was great experience. All staff very helpful and kind. But I believe there is much room for improvement. Breakfast was nice but variety of menu surely can be improved. Also how to handle busy morning can be improved as well. Amenities quite good but some area need serious improvement (e.g toothbrush, shaving tools, bottle opener). But overall it was nice stay.

Good location

Customer review rating 3.5/5

Kc Business - Confirmed reviews ALL

Business trip. N

Dear Kwok Choong, Thank you very much for taking the time to share your feedback from your recent stay with us at Pullman Tokyo Tamachi. We truly appreciate your feedback regarding our in-room amenities and bedding. Please know that based on your feedback we are currently in the process of updating these items to better meet the needs of our valued guests. We hope that you are able to notice the difference on your next stay with us. Sincerely Pullman Tokyo Tamachi Guest Experience

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