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Pullman Tokyo Tamachi Hotel 5 stars

Customer review rating 4.6/5 2,652 reviews

ALLSAFE approved hotel

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Pullman Tokyo Tamachi
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Hotel extras

  • Direct access from JR Tamachi Sta. Easy access from Haneda Airport 3mins walk from Mita sta.

  • The lobby combines natural materials and colourful tones inspired by Japanese Kabuki.

  • Executive lounge for exclusive guests staying at Executive rooms and Suite rooms.

  • Nursing room, Restrooms with diaper-changing bed, other services for Family guests.

  • Located in msb Tamachi complex with many shops and restaurants.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00


Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioning
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Breakfast Paying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 2 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Pullman Tokyo Tamachi

3 1 21 Shibaura
1088566 tokyo

Tel: +81364005855

Fax: (+81)3/64005856

Check-in from 15h00

Check out up to 12h00


  • By plane

    HANEDA AIRPORT At 11.04km / 6.86 miles

  • By plane

    NARITA AIRPORT At 59.83km / 37.18 miles

  • By train

    TAMACHI STATION At 0.15km / 0.09 miles

GPS :35.64569, 139.74912

Our accommodation(s)

Spacious, contemporary decor Pullman room with all the thoughtful touches that have made Pullman a top name among tech-savvy travelers. Each 143 spacious rooms and suites feature a complimentary high-speed Internet, wireless Bose speakers, a tailor-made bed from Takumi Otsuka, sophisticated C.O. Bigelow bath products.

Our restaurants and bars


Type of cuisine: International

All the flavour and fun of Mediterranean dishes with surprising Asian twists. This is KASA, the place to meet in Tamachi for fusion cuisine made with local ingredients - served up in a vibrant, casual atmosphere. Sample and savour. Stay and socialise.


An upscale space for downshifting. Planned gatherings and spontaneous connections. An anytime hub for business and leisure, with made-to-order drinks and nibbles. JUNCTION is the multipurpose, multicultural heart of Pullman Tokyo Tamachi.

Non contractual photo

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  • Sunday


This vibrant rooftop bar, high on the ninth floor of Pullman Tokyo Tamachi, directly overlooks bustling Tamachi Station several levels below. PLATFORM 9 pays homage to the Yamanote Line that embraces the city. Open daily from 5pm to midnight

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 135

  • Maximum capacity: 98 people

  • Maximum banquet capacity: 64 people

Find out more

Our guest reviews for
Pullman Tokyo Tamachi

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,652 reviews

TripAdvisor Rating 4.5/5

281 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Lovely staff

Customer review rating 4.5/5

Anonymous Business - 15/09/2021 Confirmed reviews ALL

Stayed for a month while working on the Paralympic Games. Rooms were a great size. Bed extremely comfortable. Great sized TV. Lovely selection at breakfast. Such a shame the roof top bar wasn't open. Appreciate Tokyo was in a state of emergency but we found many other places to be open past 8pm nearby.

Perfect stay!

Customer review rating 5.0/5

Lexi Business - 14/09/2021 Confirmed reviews ALL

I stayed at the Pullman Tokyo Tamachi on business for roughly one month. My stay could not have been better, the staff were kind and attentive and the rooms were comfortable and clean. The breakfast each morning was definitely a highlight of my stay, plenty of options including a Japanese style breakfast and all your usual pastries, fruits and cooked options. The hotel is well placed, with plenty of restaurant options within walking distance and the train station/bus stop and taxi rink are all a short 2 min walk away. I would recommend this hotel to anyone looking to visit Tokyo.

Lovely staff, beautiful clean room, well appointed

Customer review rating 5.0/5

Sarah Business - 13/09/2021 Confirmed reviews ALL

I had a lovely experience staying recently at the the Pullman Tokyo Tamachi. It was very clean, well appointed, good sized room, and comfortable bed. The staff couldn't have been more pleasant and helpful particularly given the circumstances.

Well located

Customer review rating 4.5/5

Asa Solo - 13/09/2021 Confirmed reviews ALL

Good access to railway station, shops and restaurants.

Great experience in super location.

Customer review rating 5.0/5

Mat W. Business - 08/09/2021 Confirmed reviews ALL

Great location for getting around by train, the hotel seems to be on all the right train lines which are just over the road. It is surrounded by restaurants, has a 7-11and a Life supermarket, both within 2 minutes walk. The staff are amazing - from the chefs in the Open plan kitchen, the restaurant staff, the reception and even the housekeeping guys. Happy to help and wonderful English spoken everywhere. Excellent hotel, awesome people.

Well Located, Good Stay, Delicious Breakfast, Professional Staff, and Excellent Services

Customer review rating 5.0/5

Khufa Business - 08/09/2021 Confirmed reviews ALL

I am deeply impressed with everything there, especially the performance of Mr. Jakapun Somrit, Front Office Manager, who is very helpful and cares for every detail.

Always tops, the room, the food AND the staff. Home away from home:)

Customer review rating 5.0/5

Mt Business - 28/08/2021 Confirmed reviews ALL

As an Accor Platinum the small things mean so much and are sometimes the most important part of the stay. The staff at this hotel are so good at their jobs. Attentive , observant, caring and professional. The hotel is not overly big either so you have a more intimate atmosphere. Great location and property. Best Accor group property in Tokyo.

Amazing customer service

Customer review rating 5.0/5

Sangkyun B. Couples - 20/07/2021 Confirmed reviews ALL

The amount of attention paid by the employees of the hotel was superb and on par with hotels like Ritz, Fairmont or Mandarin.

Perfect Hospitality

Customer review rating 5.0/5

Yukiko N. Business - 13/07/2021 Confirmed reviews ALL

When I arrived at the hotel after my long work, I missed the dinner and was very tired. But almost all the restaurants around there were already closed because of the state emergency restriction. I asked the hotel front where I could get some meal, they searched and suggest a supermarket first and then answered in unforeseen way. They served a small dinner table with some beautiful bar food and beer to my room. What a nice surprise. I was healed and filled. Not only that they are always attentive to my needs and provided me a thoughtful service. I really felt refreshed. That's the Accor style I know. I'm really happy to have your style in also Japan anyway. Please give my gig thanks to Ayumi and Jakapun at Pullman Tokyo, I will come back soon.

Comfortable stay

Customer review rating 4.5/5

Hana Couples - 06/07/2021 Confirmed reviews ALL

I felt the bed mattress was so comfortable that I could sleep for hours. I liked the Bose speaker very much. Pajama was OK but I would have liked bathrobe.

Well located

Customer review rating 4.0/5

Mari Solo - 31/05/2021 Confirmed reviews ALL

Well hospitality and location. Only negative feedback is poor selection of room amenities specially tea brand. That is really major brand, if stay at upgraded room, I suppose need more concern of more another brand. And the bathroom area, it was good select of amenities however when it uses inside of bathroom, big three dispensers occupied lack, so that small bath amenities are not able to put in there. That was unuseful. Over all of stay was ok, bed was really comfortable. Thank you.

good stay

Customer review rating 5.0/5

Yuta Solo - 30/05/2021 Confirmed reviews ALL

glad to receive various free services for a gold member.

Great design

Customer review rating 5.0/5

Anonymous Friends - 15/05/2021 Confirmed reviews ALL

Very pleasant experience staying. We liked the design. The ping -pong table at the lobby. Well-located.

Pleasant stay

Customer review rating 4.5/5

Aya P. Couples - 15/05/2021 Confirmed reviews ALL

It was my first stay at Pullman Tamachi and I enjoyed very much even there were some changes in operation hours for the restaurant/IRD and restriction on alcohol availability due to the state of emergency. Very satisfied with over all experience from arrival until departure. Thank you to the receptionist who was efficiently accommodated me an early check-in, IRD staff who delivered the order to my room and wished me a pleasant meal, the receptionist who walked me all the way to the tax after check-out, they were all very friendly and helpful. I would like to come back and stay again when all the restrictions are lifted and able to enjoy full facility.

Fantastic staff made the the stay even better

Customer review rating 4.5/5

Ryan Business - 15/05/2021 Confirmed reviews ALL

Due to Covid restrictions several aspects of the hotel were unfortunately closed or restricted, so I was unable to enjoy all of the amenities. That being said, the staff working were fantastic, and a pleasure to speak with. I highly recommend others to come and check out this hotel and I'm looking forward to going again post Covid to have the full experience.


Customer review rating 3.0/5

Anonymous Families - 05/05/2021 Confirmed reviews ALL

There were multiple times where we felt as if we were being heard by mic, when we had asked for fork and had waited ten minutes but came a second later when we talked within ourselves that “the waitress might of had forgotten” or when we asked for tea and coffee and had waited for ten minutes or so and then were served just a minute later when we had a conversation that “the waitress might of had forgotten”. Similar cases at the lounge where there is no way to hear our conversation due to the distance from ourselves and the hotel staff, the reaction time of the staffs are super fast. Either there’s mic or the quality service by the staffs are unbelievably high. Maybe just a coincidence but if this was simply “kizukai” there is no better hotel than Pullman.

Excellent Stay

TripAdvisor rating 5.0/5

Sightseer804867 Business - 04/04/2021 TripAdvisor review

I used this hotel for my business trip and I had a very comfortable time there. Club lounge is very nice and enough quiet for me to focus on my work. I would like to thank very friendly staffs who make my stay even more pleasant.

Dear Sightseer804867, Thank you very much for choosing Pullman Tokyo Tamachi as your accommodation during your business trip in Tokyo, we consider it a privilege to have you as a guest in our hotel. We are very pleased to learn that you had a comfortable stay. As well as our team will be thrilled to know that you admired their excellent services. Thank you again for your kind review, we absolutely look forward to welcoming you back to your second home in Tokyo. Sincerely yours,

Stylish and friendly

TripAdvisor rating 5.0/5

mail492 Business - 26/01/2020 TripAdvisor review

Super friendly and competent staff, great location close to Yamanote line, Ginza and Haneda connection. Table Tennis option in the lobby and happy staff to play with. Great supermarket across the hotel.

Dear Guest, Thank you very much for your lovely review! We are so pleased to hear that you had a great time with us, and enjoyed the neighborhood that surrounds our hotel. We hope you have explored more about Tokyo! We are all looking forward to welcoming you back soon! Best Regards,

Super helpful staff, great location for train transport modern new rooms.

TripAdvisor rating 5.0/5

johnrclare Couples - 06/01/2020 TripAdvisor review

Great hotel, the team were proffessional and very helpful. Hotel is in a great location for train transport but easy walking to major attractions as well. The rooms were modern and clean. Had a fantastic degustation dinner at the main restaurant. Gym was a bit limited and no pool facility.

Dear johnclare, Thank you so much for your excellent comment! It's great to know that you had great time with us, especially at our restaurant KASA. We hope to welcoming you again soon. Best regards,

Conveniently situated, modern hotel with great facilities and helpful staff

TripAdvisor rating 5.0/5

David D Couples - 06/01/2020 TripAdvisor review

Despite being right next to the station, it was so quiet and the bed so big and comfortable that we had to use the alarm clock to make sure we woke up on time. Great supermarket and restaurants next door and the only hotel in the world (surely) with a table tennis table in the foyer!!

Dear David, Thank you very much for your great comment regarding the stay at Pullman Tokyo Tamachi. It's pleasure to know that you had good sleep in our special-ordered bed! Did you play table tennis? It's actually a meeting table as well, so some our guests have meeting there and play table tennis after the meeting. Let's play together next time! We look forward to seeing you again near future. Best regards,

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