ibis Styles Tokyo Ginza 3 stars

Customer review rating (ALL Rating) 4.4/5 2,454 reviews

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7 10 9, Ginza, Chuo ku, 104-0061 TOKYO, Japan

Description

Hotel extras

  • Free WIFI access throughout the hotel

  • Located in the Tokyo's Shopping haven Ginza

  • Walking distance from Ginza Dori, Kabuki Theatre and the Imperial Palace

  • 5 minute walk from the Ginza Subway Station A3Exit.

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room with 1 Double bed

Photo out of - Standard Room with 1 Double bed

The stylish and modern 14 sqm Standard Room features a double bed, free high speed WIFI. Up to 2 adults and 1 child using existing bedding. Additional bed is not available.

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Double bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 1 x Double bed(s)
See availabilities

The stylish and modern 19 sqm Standard Room features 2 single beds, free high speed WIFI. Up to 2 adults and 1 child using existing bedding. Additional bed is not available.

Max. number of persons
2
Area
From 19 m² / 204 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Opening windows

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Styles Tokyo Ginza

7 10 9, Ginza, Chuo ku
104-0061 TOKYO
Japan

GPS:35.668489, 139.763018

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • 224 rooms
  • 224 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Japanese

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundromat

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Pets

Pets not allowed

Catering

Breakfast

  • Buffet Additional charge

Breakfast

Photo out of - Breakfast

Buffet

Struggling to get out of bed? From 7:00 to 10:30AM, the ibis Styles a-la-carte breakfast will give you the energy needed to start your day off on the right foot.

Services

  • Hot Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,454 reviews

Customer review rating 0.5/5

Jennifer L. Solo - Confirmed reviews ALL

Customer review rating 1.5/5

Jisu L. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for staying with us and for sharing your feedback. We are pleased to hear that you appreciated our convenient location. However, we sincerely apologize for the inconvenience in your room and the difficulties you experienced with the washer/dryer. We are especially sorry that the issue took so much of your time and that some of your clothes were stained. We also apologize for the way your concerns were handled by our staff. Your feedback will be shared with the relevant teams for further review and improvement. We sincerely regret that these issues affected your stay. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 0.5/5

Anna D. Families - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback. We are very sorry for the serious concern you experienced regarding the reported bedbugs. We sincerely apologize for the inconvenience and distress this caused during your stay. We are also pleased that our staff assisted by changing your room and apologizing for the situation. Please be assured that your feedback has been shared with the relevant management team for immediate attention and investigation. We hope to have the opportunity to provide you with a more comfortable stay in the future. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.5/5

Rajesh M. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for your kind feedback. We are pleased to hear that you enjoyed our convenient location, comfortable rooms, and overall stay. We also appreciate your suggestion regarding the breakfast starting time. We will share your feedback with the relevant team for consideration. We hope to welcome you again on your next visit to Tokyo. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Ryan C. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location, reasonable pricing, and the warm service provided by our staff. We are especially pleased to know that you would consider staying with us again. We look forward to welcoming you back to ibis Styles Tokyo Ginza in the future. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 1.5/5

Jisu L. Families - Confirmed reviews ALL

From the moment we entered the room, there was a persistent damp and musty smell that could not be eliminated. We also used the washer/dryer on the first floor, which was advertised as having a 5 kg capacity. Our small amount of laundry barely filled one-fifth of the machine, yet the dryer did not dry the clothes at all. After repeatedly paying and checking the machine, we asked a staff member for help. We were told, essentially, “That’s just how it is. If you don’t like it, go outside and find another one.” Even after the staff member touched our soaking-wet laundry, we were not refunded. We spent nearly four hours dealing with the laundry, and some of our clothes—including new ones—came out stained. This significantly ruined our stay.

Dear Valued Guest, Thank you for staying with us and for sharing your feedback. We are pleased to hear that you appreciated our convenient location. However, we sincerely apologize for the inconvenience in your room and the difficulties you experienced with the washer/dryer. We are especially sorry that the issue took so much of your time and that some of your clothes were stained. We also apologize for the way your concerns were handled by our staff. Your feedback will be shared with the relevant teams for further review and improvement. We sincerely regret that these issues affected your stay. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 0.5/5

Anna D. Families - Confirmed reviews ALL

Although the staff are friendly, there were bedbugs at this hotel. I made a video, and given that bedbugs aren’t usually visible in light, this shows you the extent of the problem. The hotel staff changed my room and apologised a lot but I hope this was reported to management. Appalling.

Dear Valued Guest, Thank you for sharing your feedback. We are very sorry for the serious concern you experienced regarding the reported bedbugs. We sincerely apologize for the inconvenience and distress this caused during your stay. We are also pleased that our staff assisted by changing your room and apologizing for the situation. Please be assured that your feedback has been shared with the relevant management team for immediate attention and investigation. We hope to have the opportunity to provide you with a more comfortable stay in the future. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.5/5

Rajesh M. Couples - Confirmed reviews ALL

Great hotel, adequate, comfortable and nice. Only the breakfast service starts at 7 which is too late for people catching morning flights. 6 am is suggested

Dear Valued Guest, Thank you very much for your kind feedback. We are pleased to hear that you enjoyed our convenient location, comfortable rooms, and overall stay. We also appreciate your suggestion regarding the breakfast starting time. We will share your feedback with the relevant team for consideration. We hope to welcome you again on your next visit to Tokyo. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Ryan C. Couples - Confirmed reviews ALL

Staff were wonderful and the place was well priced and convenient. I would definitely stay again.

Dear Valued Guest, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our convenient location, reasonable pricing, and the warm service provided by our staff. We are especially pleased to know that you would consider staying with us again. We look forward to welcoming you back to ibis Styles Tokyo Ginza in the future. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 0.5/5

Ka K. S. Friends - Confirmed reviews ALL

Bad experience from check-in, forcing to pay extra money to just keep staying at same room from a seperate booking. The room looks no different from the others and it was never happened before at any other Accor hotel. Lack of service mindset and unappreciated to the loyalty members. breakfast is outsource Thai restaurant next to hotel, off brand standard from other ibis hotel, lack of food choice, no refill the foods! NEVER COME BACK!

Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience regarding your separate bookings and the additional payment required to keep the same room. We also regret that our service did not meet your expectations as an Accor loyalty member. Regarding breakfast, we are sorry that the selection and service did not meet your expectations. We will share your feedback with the relevant team for further review and improvement. We sincerely regret that your experience did not meet your expectations. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.0/5

Settasilp P. Couples - Confirmed reviews ALL

Overall, I had a very good stay here. The receptionist was great — friendly and helpful throughout our stay. Breakfast was honestly beyond my expectations. You get proper Thai food prepared and served by Thai staff, which was a nice surprise in Tokyo. Just keep in mind that the taste is adjusted more toward foreigners, so don’t expect fully authentic Thai flavors. Still, the quality and service were very good. The bed was very comfortable for me. At first, I thought it was too soft and that I might wake up with a backache, but it turned out to be surprisingly comfortable and I slept really well. The TV is decent and has pretty much all the apps you would need. The bathroom and bathtub are also perfectly fine. Cleaning service was okay. One thing I actually appreciated was that the maid never rearranged or moved our personal belongings around — they simply cleaned the room and left our stuff where it was. The location is very convenient. You can find almost everything you need nearby, including plenty of shops, restaurants, convenience stores, and most of the major brands. Another big plus is the air conditioning. This might sound basic, but at this price range in Tokyo, some budget hotels only have heating available depending on the season. Here, having proper air conditioning made the stay much more comfortable. Overall, a comfortable and convenient hotel with great staff, surprisingly good breakfast, and very good value for the price.

Dear Valued Guest, Thank you very much for your detailed and wonderful review. We are delighted to hear that you enjoyed our friendly and helpful staff, convenient location, comfortable bed, and especially our breakfast. We are also pleased that you appreciated the room cleaning service and the facilities during your stay. Your kind comments about our breakfast and overall value are greatly appreciated and will be shared with our team. We are very happy to know that you had a comfortable and enjoyable stay with us. We look forward to welcoming you back to ibis Styles Tokyo Ginza in the future. Best Regards, Bikash Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.0/5

Kwok Y. Y. Solo - Confirmed reviews ALL

Everything is good. Staff are helpful. Breakfast is OK. Room is OK, except a strange smell at the corridor outside the bathroom.

Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you enjoyed our helpful staff, breakfast, and room. However, we sincerely apologize for the unusual smell near the bathroom area and the discomfort it caused. We will share your feedback with the relevant team for further inspection and improvement. We look forward to welcoming you back to ibis Styles Tokyo Ginza. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.0/5

Brian M. Couples - Confirmed reviews ALL

Th hotel is in a great location in the Ginza area so you can walk to lots of attractions nearby. Main drawback is the small size of the rooms.

Dear Valued Guest, Thank you for staying with us and for sharing your feedback. We are pleased to hear that you enjoyed our convenient location in the Ginza area. We also appreciate your comments regarding the room size and understand your concern. We hope to have the opportunity to welcome you back to ibis Styles Tokyo Ginza. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Ying C. M. Families - Confirmed reviews ALL

Lovely stay

Dear Valued Guest, Thank you so much for your kind review! We’re very happy to hear that you had a comfortable stay and enjoyed the clean room and convenient location. It’s great to know that you enjoyed your time with us and would like to come back again. We look forward to welcoming you back on your next visit to Tokyo! Warm regards, Front Desk Niru ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Sireeras T. Friends - Confirmed reviews ALL

Close to shopping area.

Dear Valued Guest, Thank you for your feedback! We’re glad you liked our location. It’s great to hear that you found it convenient during your stay. We hope to welcome you back again next time you’re in Tokyo! Warm regards, Front Desk Niru ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Hoon C. C. Couples - Confirmed reviews ALL

All Staffs very Attentive and Courteous

Dear Valued Guest, Thank you so much for your kind words! We’re really happy to hear that you found our staff attentive and courteous. It means a lot to us to know that you felt well taken care of during your stay. We hope to see you again on your next visit to Tokyo! Warm regards, Front Desk Niru ibis Styles Tokyo Ginza

Customer review rating 4.0/5

Philip M. Families - Confirmed reviews ALL

The rooms are tiny and the toilet are even smaller but the location for the price is perfect

Dear Valued Guest, Thank you for your kind review. We are pleased to hear that you found our location convenient and the price reasonable. We also appreciate your comments regarding the room and bathroom size. We hope to welcome you back to ibis Styles Tokyo Ginza in the future. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.0/5

Wayne J. Couples - Confirmed reviews ALL

Safe had error code, no phone chargers working, refrigerator not cooling. Staff very good, Breakfast very good. Restaurant good BUT. Japanese tradition is to not stay too long for a meal. OK. Evening meal, initially were the only ones in for a meal, last drinks called, i thought they were closing. More customers arrived & they served food. In total 7 people in restaurant & waitress spoke to our friend in Japanese so i could not understand & told us to leave as we had exceeded 2 hours?? when restaurant is operating on nearly empty???? We were still buying food & drinking. They were still serving 4 others in the restaurant? My wife & her friend had not seen each other for 30 years & had their time cut short. Restaurant issue???? we are still spending, are they worried about us breathing their air??? Understand if they were busy. But they were not. Totally DISRESPECTFUL TO US. Her attitude was terrible. Have not seen this anywhere else in Japan. This was on the evening of 13/09/26. We had 3 breakfasts there & this was our 3rd restaurant meal & our last. We will not return to your area.

Dear Valued Guest, Thank you for sharing your detailed feedback. We are pleased to hear that you appreciated our staff and breakfast. However, we sincerely apologize for the issues with the safe, phone chargers, and refrigerator, as well as your experience at the restaurant on the evening. We are especially sorry that the interaction with the restaurant staff caused disappointment and affected your time with your wife and friend. Although the restaurant is not operated by our hotel, we take your feedback seriously and will share your comments with the restaurant management for their review. We also regret that your overall experience did not meet your expectations. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Taeyoon H. Business - Confirmed reviews ALL

Every steps were kind. Very impressive

Dear Valued Guest, Thank you very much for your kind feedback. We’re delighted to hear that you were impressed with our service and found our staff kind and attentive throughout your stay. We truly appreciate your kind words and hope to welcome you again soon. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 3.5/5

Chan Y. W. Business - Confirmed reviews ALL

For Business trip

Dear Valued Guest, Thank you for your feedback. We’re glad to hear that you found our location convenient for your business trip. We hope to welcome you again on your next visit to Tokyo. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.5/5

Cristian S. Business - Confirmed reviews ALL

Close to two train stations, good restaurants and good stores.

Dear Valued Guest, Thank you for your kind feedback. We’re glad you enjoyed our great location and the convenient access to train stations, restaurants, and shops. We hope to welcome you again on your next visit to Tokyo. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 4.5/5

Ko M. C. Solo - Confirmed reviews ALL

Stayed here for a week. Great staff, amazing location. Clean and well maintained property.

Dear Valued Guest, Thank you for your kind feedback! We’re happy to hear that you enjoyed our great location and found our staff friendly and helpful. We’re also glad you had a comfortable stay and were satisfied with the cleanliness and value of our hotel. We look forward to welcoming you again! Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 1.5/5

Leonard G. Friends - Confirmed reviews ALL

This place was a very bare-bones minimum hotel. Charge for everything and on-site breakfast is about twice what you needed to pay elsewhere. Not even coffee in the morning. I barely have a place my luggage right by the door. Had a carefully walk around it when I opened the door to get out. There was one small window in the room that was completely clouded, meaning you could not see out of it. The lobby was ridiculous with four tiny cubes and one tiny table to sit at. Basically could not meet spend time there so had ti seek out a restaurant when we wanted to chat or hang out with friends. Staff was friendly and housekeeping fine.

Dear Valued Guest, Thank you for your feedback. We’re glad you enjoyed our central location and found our staff friendly and housekeeping satisfactory. We’re sorry to hear that the room size, window, lobby, and breakfast did not meet your expectations. We appreciate your comments and will keep them in mind as we work to improve our guests’ experience. Thank you for staying with us. Best Regards, Front Desk ibis Styles Tokyo Ginza

Customer review rating 5.0/5

Jodie M. Couples - Confirmed reviews ALL

I’ve stayed at ibis Styles Tokyo Ginza before, and I came back for one simple reason: the location is unbeatable. Right in the heart of Ginza, it makes exploring Tokyo effortless, whether it’s shopping, dining, or hopping on the subway. The rooms are clean and well‑maintained, exactly what you want after a busy day in the city. Compact (as expected in Tokyo), but thoughtfully designed and comfortable. What really makes the stay memorable is the friendly staff. They’re welcoming, helpful, and consistently professional, which adds a personal touch to the experience. Overall, ibis Styles Tokyo Ginza continues to deliver the perfect mix of convenience, cleanliness, and hospitality. I’ll happily return again.

Dear Valued Guest, Thank you so much for your wonderful review and for choosing to stay with us again at ibis Styles Tokyo Ginza. We’re delighted to hear that our convenient location in the heart of Ginza continues to make your visits to Tokyo enjoyable and effortless. It’s also great to know that you found your room clean, comfortable, and thoughtfully designed. Most importantly, we truly appreciate your kind words about our team. We’re very happy that our friendly and professional service helped make your stay memorable. Thank you for your continued support and for considering ibis Styles Tokyo Ginza your go-to hotel in Tokyo. We look forward to welcoming you back again on your next visit! Best regards, Front Desk ibis Styles Tokyo Ginza

Other web-users rate our hotel

  • 1,316 reviews 9.7/10 Location
  • 1,128 reviews 6.3/10 Room
  • 1,124 reviews 8.9/10 Service
  • 42 reviews 6.8/10 WiFi
  • 643 reviews 3.6/10 Comfort
  • 431 reviews 7.9/10 Cleanliness
  • 274 reviews 4.8/10 Breakfast
  • 149 reviews 6.1/10 Food

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