ibis Styles Toulouse Cite Espace

ibis Styles Toulouse Cite Espace 3 stars

Customer review rating (ALL Rating) 4.6/5 1,295 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Access downtown and Cité de l'Espace

  • Family rooms

  • Free private secure car park

  • Heated outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Toulouse Cite Espace

Parc d activité de la Plaine, 21 avenue Marcel Dassault
31500 TOULOUSE
France

  • BUS:  37 LA PLAINE

  • By plane

    BLAGNAC At 10km / 6.21 miles

  • By train

    TOULOUSE MATABIAU At 6km / 3.73 miles

GPS:43.577906, 1.496384

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L'INSTANT T

Our bistro restaurant L'Instant T'a won the prestigious Lucien Vanel d'Or award in 2018. It offers an inventive cuisine based on fresh seasonal produce. In summer, relax on our heated pergola terrace.

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Our guest reviews

Our guest reviews for
ibis Styles Toulouse Cite Espace

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,295 reviews

TripAdvisor Rating  4.5/5  1,078 reviews

Well located for journey to Spain

Customer review rating 5.0/5

Brian H. Couples - Confirmed reviews ALL

Clean and well maintained hotel and efficient staff.

Thank you very much, looking forwards to welcome you again ! :D

Great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Everyone we dealt with was very nice and helpful. The hotel was clean and quiet.

Thank you very much for your comments, it was our pleasure ! :D

Nice hotel in a convenient location

Customer review rating 3.0/5

O. N. Business - Confirmed reviews ALL

24 hour reception, pleasant staff and the restaurant are the factors that made my stay enjoyable

We thank you for your pleasant comment ! :)

Nice hotel and good restaurant (although a bit expensive)

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Nice hotel and good restaurant (although a bit expensive)

Dear GUILLAUME V., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Cité Espace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

nice welcome, very good service, clean rooms,

Dear OLIVIER M., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Cité Espace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 3.5/5

Keith H. Couples - Confirmed reviews ALL

Very comfortable room and took up the option of an evening snack meal. Meal was OK. we received the facture by e-mail and found it virtually impossible to identify the coded services.

Dear KEITH H., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Cité Espace. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disappointing & cold breakfast

Customer review rating 1.5/5

Concer N. Business - Confirmed reviews ALL

For the price there was an included breakfast. The breakfast is all cold items except for toast. Very reduced assortment, motel level. Absolutely disappointed. That breakfast wasn't worth 3 €. Mattress was way too soft. Foam made. Staff barely spoke English. Thermostat of the room was reset to 30°C on every service. Incomprehensible.

Dear DANIEL C., Thank you for taking the time to tell us about your experience at the ibis Styles Toulouse Cité Espace. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Concerning the breakfast, as a 3 star hotel, we are not allowed to prepare the products on site and therefore cannot offer hot dishes. Nevertheless we are surprised that our breakfast did not meet your expectations, as the comments show, it is very much appreciated by our guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Easy and simple

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We stay regularly in Toulouse and often at Ibis Styles Cité Espace. Check-in and -out are easy. Breakfast is usually fairly good. Fresh-squeezed orange juice is back after a disappearance of a few years. If there is a problem, it is the showers with their very shallow receivers that tend to overflow to the floors.

Dear ALAN P., We very much appreciate your comments regarding your stay at the ibis Styles Toulouse Cité Espace. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good location

Customer review rating 4.0/5

Angela Couples - Confirmed reviews ALL

We had a relaxed night sleep , I was disappointed that there was no tea or coffee making facilities in the room , I feel this should not now be a issue , Unable to get a flask of coffee made for our long journey, Or could change tv to English

Small and uncomfortable room

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

I recalled the styles to be more comfortable. The room was very small and the ac poor. Moreover the bed had two mattress and the upper one was slipping so I was almost falling down.

Saturday night stop-over

TripAdvisor rating 4.0/5

Keith H Couples - TripAdvisor review

Excellent reception and clean and comfortable room. Restaurant closed but reasonable selection 10 minutes walk away. Good breakfast selection and easy checkout. Good access to Toulouse Ring Road and good parking provision.

good choice

TripAdvisor rating 5.0/5

nico g Couples - TripAdvisor review

Nice place to stop during your trip near the motorway . Good buffet breakfast included in the price, fast wifi and private parking lot free of charge. Good value if you want to stay just one night but not good for long staying due to the room which is a little bit uncomfortable with very little wardrobe.

Dear guest ! Thank you for the review. It's very kind to share your feelings after your stay in our establishment.We really hope to see you very soon. Regards.

Not as good as the previous visit

TripAdvisor rating 3.0/5

BobandDon Couples - TripAdvisor review

The dinner menu was very good during our last trip. Not so good this time! It is clearly a one-night business man's hotel... the good news tis that most of them have left by 8:30am...! It is a shame that a toilet brush is not included in the bathroom...!

Dear Guest, I am really disappointed that your stay was not as enjoyable as last time. Effectively as indicated on our website, the restaurant is closed from Friday evening and we serve only a small catering. Concerning the toilet brushes, we prefer by hygiene that our maids take care of the maintenance of this space. I really hope, your next stay will be more enjoyable.

Christmas trip

TripAdvisor rating 5.0/5

246ludovics Families - TripAdvisor review

Excellent hotel. Staff very welcoming and very helpful. Comfortable and quiet rooms. Hotel very well located, close to motorway access and the city of space. Perfect to rest during your trip, visit the museum of space and discover Toulouse.

Thank you very much for this comment! See you soon for your next trip in Toulouse Emilie NZ

nice room, one technical problem

TripAdvisor rating 4.0/5

E8539DVkarenv Business - TripAdvisor review

the hotel was very nice, with a nice big room and a good bed, but the toilet had running water in the middle of the night, and the bathroom door cannor be closed tightly, so it was loud. And I would have preffered a separation between the shower and the rest of the bathroom.

Dear Guest, Thank you for leaving your feedback on here. We are sorry for the incident. Please rest assured that the points you made were addressed. We look forward to welcoming you back in our hotel. Best Regards Clemence P

Comfortable but cold room

TripAdvisor rating 4.0/5

GeorgeTwist68 Couples - TripAdvisor review

This hotel is an ideal stopover en route for Spain, being just off the motorway with ample parking at the hotel. The staff were very welcoming and eager to sort out any problems. The only criticism I have is that we arrived in the rain, the weather was cold outside -12degrees and we were greeted with a cold room as the management had turned the heating off the week before for the summer! We were not impressed as this seems to us a very short sighted policy and far from customer friendly. However, when I complained a very helpful member of staff quickly found me a portable heater which was adequate to heat the room. Full marks to reception staff, no marks to the management for their policy decision.

Hello and thank you for this comment. All our excuses for this incident. We hope to get back to your trust during a next stay. Emilie NZ

modern, clean and friendly

TripAdvisor rating 5.0/5

brightontim2017 Business - TripAdvisor review

Nice clean hotel, modern feeling, great facilities for an overnight, friendly staff. We arrived late, there was a party eating int he restaurant but we were offered a table elsewhere and the set menu was really good. Bed was nice and comfy. Perfect for a business stay.

Thanks a lot for this comment! See you soon! Emilie NZ

Good overnight stop

TripAdvisor rating 5.0/5

Amoq Couples - TripAdvisor review

Slightly awkward to get too because of roadworks but without these it would be fine, good proximity to motorway network so great stop off place for travelling through. Clean comfortable room. Good parking and very pleasant breakfast

Nice for this 5/5! Thanks and see you soon! Emilie NZ

Stay at Toulouse

TripAdvisor rating 5.0/5

Elizabeth W Couples - TripAdvisor review

We enjoy staying at Toulouse Style Cite espace and stay here whenever we travel south to Spain. Check in is always quick and staff friendly. The hotel is clean, comfortable and convenient. Breakfast is amazing with a large choice of food and drinks. We like the hospitality corner where we are able to make ourselves a cup of tea or coffee. This is a bonus. Thank you

Thanks a lot for this comment! all the team is very happy! see you soon! Emilie NZ

Toulouse

TripAdvisor rating 5.0/5

Elizabeth W Couples - TripAdvisor review

Excellent as always. Friendly and welcoming, rooms clean and comfortable. Breakfast excellent. Nice to be able to make a hot drink. Good to have the swimming pool after a day's travelling. Would like a wider choice of meals on the evening menu!

Thanks a lot for this comment and see you soon fro your next stay! Emilie NZ

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