ibis Singapore Novena 3 stars

Customer review rating (ALL Rating) 4.2/5 1,859 reviews

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Description

Hotel extras

  • 8 minutes away from Novena MRT Station

  • Minutes away from Orchard Road Shopping District and the Central Business District

  • Indulge in the rich heritage of the Balestier Food Trail

  • Modern guest roms with complimentary high-speed WiFi

  • Friendly and helpful guest service

Our accommodation(s)

Book this hotel
Room 1

The Standard Twin Room in our Balestier hotel features twin beds with free WIFI, tea/coffee facilities, minifridge, in-room safe. Up to 2 adults.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 2 x Single bed(s)

ibis Singapore Novena offers contemporary accommodation including 1 single bed, free WIFI, accessible room with disability-friendly amenities. Up to 1 adult.

Max. number of persons
1
Area
From 18 m² / 193 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Our 3-star hotel's Triple Room/Family Room offers 1 queen and 1 single bed with free WIFI, tea/coffee facilities, minifridge, in-room safe. Up to 3 adults.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Twin bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Enjoy modern comforts at our Balestier hotel featuring 3 single beds, free WIFI, tea/coffee facilities, mini fridge, in-room safe. Accommodate up to 3 adults.

Max. number of persons
3
Area
From 18 m² / 193 sq ft

Bedding

Single bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Plug and play panel

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Singapore Novena

6 Irrawaddy Road
329543 SINGAPORE
Singapore

GPS:1.326318, 103.845634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 241 rooms
  • 2 rooms for people with reduced mobility
  • 11 connecting rooms
  • 241 non-smoking rooms
  • 10 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Breakfast

  • Buffet

Snack and beverage machine

  • Snack and beverage machine Additional charge
  • On site
  • Indoor parking
  • Private

OOPEN

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices at our 3-star hotel in Balestier.

Cooking style
International
Capacity
80
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Visa

Wine and other drinks information

  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices at our 3-star hotel in Balestier.

Book

The In-House Bar is located on the ground floor of the ibis Singapore Novena hotel, leading to the restaurant. It's hip, modern and funky making it the ideal place for any of our guests to relax and enjoy a pre-dinner drink or simply enjoy the ambience.

The ibis breakfast is an 'all-you-can-eat buffet' served between 6.30 AM till 10.30 AM, combining all the elements of a traditional continental breakfast as well international Asian dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,859 reviews

Customer review rating 4.5/5

Andre G. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Hakimuddin A. Families - Confirmed reviews ALL

Customer review rating 2.5/5

Sarker M. H. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We sincerely apologize that we were unable to accommodate your request, and we would like to provide further clarification regarding your reservation. As your reservation was made under a corporate account, and in accordance with your company's policy of arranging ad-hoc bookings, we occasionally receive reservation details only a few hours prior to arrival. On dates when the hotel is operating at full occupancy, this limits our ability to guarantee specific requests, as availability is dependent on both occupancy levels and arrival time. Nevertheless, we have duly noted your feedback and will take it into consideration for your future reservations. While we are unable to guarantee that all requests will be fulfilled, our team will make every effort to identify the most suitable arrangement possible, subject to hotel occupancy at the time. With regard to the unpleasant odor you encountered, please accept our sincere apologies for this experience. We have escalated your feedback to our Housekeeping Manager for a thorough investigation and appropriate corrective action. Kind regards, ibis Singapore Management Team

Customer review rating 0.5/5

Clint R. M. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Hamid K. Couples - Confirmed reviews ALL

Customer review rating 4.5/5

Andre G. Business - Confirmed reviews ALL

As expected for an ibis

Customer review rating 4.0/5

Hakimuddin A. Families - Confirmed reviews ALL

Size of the room was not enough Since we were 4 of us in 1 room, but still very manageable. good furniture and appliances. Very good overall experience.

Customer review rating 2.5/5

Sarker M. H. Solo - Confirmed reviews ALL

It was very late check in and requested to give me a road side or corner room but refused to allow such request despite Being a member. Room was full of bad odor which I never experienced before during my stay in IBIS.

Dear Guest, Thank you for your feedback. We sincerely apologize that we were unable to accommodate your request, and we would like to provide further clarification regarding your reservation. As your reservation was made under a corporate account, and in accordance with your company's policy of arranging ad-hoc bookings, we occasionally receive reservation details only a few hours prior to arrival. On dates when the hotel is operating at full occupancy, this limits our ability to guarantee specific requests, as availability is dependent on both occupancy levels and arrival time. Nevertheless, we have duly noted your feedback and will take it into consideration for your future reservations. While we are unable to guarantee that all requests will be fulfilled, our team will make every effort to identify the most suitable arrangement possible, subject to hotel occupancy at the time. With regard to the unpleasant odor you encountered, please accept our sincere apologies for this experience. We have escalated your feedback to our Housekeeping Manager for a thorough investigation and appropriate corrective action. Kind regards, ibis Singapore Management Team

Customer review rating 0.5/5

Clint R. M. Solo - Confirmed reviews ALL

Overall dissatisfied

Customer review rating 5.0/5

Hamid K. Couples - Confirmed reviews ALL

Value of Money for such hotel in Singapore

Customer review rating 4.0/5

Rushen Z. Business - Confirmed reviews ALL

Clean, well located with good service.

Customer review rating 2.5/5

Md N. G. Business - Confirmed reviews ALL

Must seperate Drinking water from wc and wash basin tap

Customer review rating 5.0/5

Dhara A. Families - Confirmed reviews ALL

It was very good.

Customer review rating 4.5/5

Tai S. W. Couples - Confirmed reviews ALL

Fantastic experience

Customer review rating 4.5/5

Patrick F. Business - Confirmed reviews ALL

pleasant

Customer review rating 1.5/5

Vishnu A. Families - Confirmed reviews ALL

Number of issues: 1. common bathrooms were too dirty and wet to use. 2. no breakfast option before the checking. 3. for a family of 2+1, forget about extra bed, they given twin bed instead of double bed. how a family sleep on two small bed joined together with uncomfortable join together? 4. Reception staff lied that It was requested by MMT, but when brought them into discussion, he said he misspoke earlier. 5. Staff again lied no alternate room available, but when pushed them, within 5 minutes they arranged a similar room with a double bed. 6. Rooms were so crunchy, and double bed didn't have even single inch distance from cramped bathroom.

Customer review rating 4.5/5

Catherine N. Friends - Confirmed reviews ALL

Good services such as housekeeping

Customer review rating 4.0/5

Ashwani K. D. Families - Confirmed reviews ALL

It’s good experience but need to more clean toilets of lobby area

Customer review rating 5.0/5

Sixuan Y. Couples - Confirmed reviews ALL

nice

Customer review rating 5.0/5

Prasoon D. S. Couples - Confirmed reviews ALL

Hotel location is very nyc and request foe check out Extention accepted which is extremely benificial for us.

Customer review rating 4.5/5

Trent E. Solo - Confirmed reviews ALL

Just a night while I had back to back medical appointments to do nearby. Kindly was allowed to check in early and the room was just what I needed, except lacking any USB power points. The gentlemen on reception in the early morning of my arrival was very helpful in accommodating my early check-in needs on a stressful day for me.

Customer review rating 3.5/5

Amrutha N. Families - Confirmed reviews ALL

We can find better hotels in Little India for a lesser price. Very less food options for vegetarians.

Customer review rating 4.0/5

Shiv S. M. Business - Confirmed reviews ALL

Overall is good stay experience but only I would like to say breakfast menu can be improved during my 12 days stay only same menu is repeated.

Customer review rating 2.0/5

Malena J. T. Families - Confirmed reviews ALL

Rooms were clean, serviced daily and supplied tea and coffee. Small fridge but enough space to chill a water or cans of soda. Online offered a shuttle service to and from MRT which was a solid 10mins walk uphill from the hotel, however on arrival we were informed this service hasn’t been running since Covid. Wouldn’t recommend the walk with luggage. Not a lot of informative service offerd from the front desk about the area, so had to navigate our own way around to find hawker stalls, buses to and from MRT. Next time to Singapore we would probably pick ACCOR hotels on the green line for ease of getting to and from Chiangi as all sights are easily accessible via MRT so no need to be closer to CBD.

Other web-users rate our hotel

  • 610 reviews 8.8/10 Location
  • 819 reviews 6.3/10 Room
  • 747 reviews 7.9/10 Service
  • 16 reviews 9.2/10 WiFi
  • 390 reviews 8.1/10 Cleanliness
  • 279 reviews 8.2/10 Breakfast
  • 11 reviews 3.5/10 Sustainability
  • 10 reviews 2.5/10 Pool

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