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ibis Singapore Novena Hotel 3 stars

TripAdvisor rating 3.5/5 1,582 reviews
ibis Singapore Novena
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+ 17 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 241 modern guest rooms with free High-speed WiFi

  • The hotel's Bar and Restaurant serves the chef's selection

  • Complimentary shuttle to Novena MRT (only 2 stops away from Orchard)

  • The hotel is close to tourist attractions & authentic local food spots.

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • CHANGI AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • LaundryPaying
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis Singapore Novena

6 Irrawaddy Road
329543
singapore
singapore

Tel: +6568089888

Fax: (+65)68089889

Contact email

Check-in from 14h00

Check out up to 12h00

  • SBS TRANSIT :   BALISTIER ROAD

  • By plane

    CHANGI AIRPORT At 20.9km / 12.99 miles - Shuttle paying

  • By plane

    CHANGI INTL AIRPORT At 20.9km / 12.99 miles

  • By train

    NOVENA MRT At 0.5km / 0.31 miles

GPS :1.326318, 103.845634

Our accommodations

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard Queen Room

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

1 Single Bed Accessible Room

  • Max. number of persons: 1
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Triple Room/Family Room

  • Max. number of persons: 3
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with 3 Single Beds

  • Max. number of persons: 3
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Queen Room with extra benefits

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Room with extra benefits

  • Max. number of persons: 2
  • Area: From 18m²
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

OOPEN

Type of cuisine: International

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IN-HOUSE BAR

Photo non contractuelle / Strictly non binding

The In-House Bar is located on the ground floor, leading to the restaurant. It's hip, modern and funky making it the ideal place for any of our guests to relax and enjoy a pre-dinner drink or simply enjoy the ambience.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Singapore Novena

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

5,579 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,582 reviews

Good

TripAdvisor rating 3.5/5

alessa1123 Solo travel - 06/12/2019 TripAdvisor review

Good quality, as expected from IBIS standards. Rooms are well cleaned, comfortable beds, great value for money. Hotel location is convenient, close to a mall, hawker centre, hospital and MRT. Also has shuttle service from hotel to MRT and back.

Budget hotel in the city centre

Customer review rating 4.1/5

Indrajit B. Business - 03/12/2019 Confirmed reviews ALL

Had a good stay. Hotel staff were sharp, caring and professional. Room was well equipped with amenities. Looking forward to stay there next time.

Very good!

Customer review rating 4.1/5

D. N. T. Business - 30/11/2019 Confirmed reviews ALL

I was realized and welcomed very well . Sweet & comfortable. Thanks Ibis Novena!

Comfortable and convenient

Customer review rating 4.1/5

Shanaka C. Families - 29/11/2019 Confirmed reviews ALL

It was our first time at an ibis hotel. We had a pleasant stay. One thing to add, the room food menu card was dirty (gravy stains) and had to be thrown when we checked into the room. It was replaced by the cleaning staff on the next day. Apart from that everything else was upto standard.

Outstanding service

Customer review rating 4.1/5

Rattanaphone V. L. Families - 29/11/2019 Confirmed reviews ALL

Ibis Novena is in a good location. Easy to get around with plenty of good food and hawker stalls close by. We had a wonderful week staying there and the service from one staff in particular was outstanding! Jolin, from the food and beverage team in the restaurant went above and beyond for my family and my 2 young boys. We were greeted with a smile and good morning everyday and she would even go so far as to help us get food from the buffet as she seemed to understand how hard it can be with young children. She would bring the boys activity pads each morning when they seemed restless so we could somewhat eat in peace. She also gave us some of her time, while the resturant was busy to give us information on the best way to travel around Singapore with young children. It gets even better... on our last night at the Ibis, after coming home from a long day of sightseeing, we opened our door, to find a huge surprise of ballons and a present from Aunty Jolin and the food and beverage team!! They loved our family and the boys and gave us the sweetest surprise and gesture!! The boys were over the moon and so excited to see all the balloons! They are aged 1 and 3. So you can only imagine their excitement. We have traveled to many places and have never received this kind of treatment. We felt very special!! We are so grateful and very satisfied with our stay! It will be one to remember for a long time! Thank you to the Ibis Novena team!!

Moderate buy no special treatment forAccor

Customer review rating 4.1/5

Billie T. Business - 28/11/2019 Confirmed reviews ALL

Not my first time staying - Usually I get upgraded room as an Accor member or some special treat in room or note - did not receive.. the shuttle service also a bout funny- have to call to book and cannot do over counter even though physically there, other upgraded rooms have beverage in fridge, bedroom slipper, toothbrush- but none in the rooo. I booked / which I thought at least amenities are basic items. Thought housekeeping left it out but when called was informed hotel is being sustainable but it is a hassle to call For toothbrush in middle of the. Night - the Accor member privilege is not felt and we stayed 3-4 nights too so would say a bit of a disappointment

Decent

Customer review rating 4.1/5

William Business - 28/11/2019 Confirmed reviews ALL

Expected and great reception

Customer review rating 4.1/5

Maria Solo - 27/11/2019 Confirmed reviews ALL

It was very pleasant stay over there. Clean room, friendly and helpful staffs. Definitely will come back

Customer review rating 4.1/5

Natalia Families - 27/11/2019 Confirmed reviews ALL

The hotel is good but unfortunetly there is not mineral water in room

Ms N.

Customer review rating 4.1/5

Vasiti N. Couples - 27/11/2019 Confirmed reviews ALL

1. Pleasant 2. Helpful stafg 3. Very clean 4. Love the green concept and combat sexual exploitation through tourism poster in the lift. 5. Will definitely come again and refer other friends there.

It was Nice

Customer review rating 4.1/5

Ashok K. Families - 27/11/2019 Confirmed reviews ALL

It was relaxing

Excellent

Customer review rating 4.1/5

Sakti P. D. Families - 24/11/2019 Confirmed reviews ALL

Very much satisfactory.Food was also good and staffs are very cooperative.

Excellent service and breakfast buffet

Customer review rating 4.1/5

Cromwell G. A. Families - 24/11/2019 Confirmed reviews ALL

Convenient; the service from hotel to train station and back, comfortable; clean; enjoyable variety of buffet breakfast

Overall was good, except small room size.

Customer review rating 4.1/5

Jitin Couples - 23/11/2019 Confirmed reviews ALL

Overall experience was amazing

Dear Jitin, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to know that you had an amazing experience with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Short stay in Novena

Customer review rating 4.1/5

Kyalo Business - 23/11/2019 Confirmed reviews ALL

Conveniently located near eateries and malls, simple hotel with quite useful staff and handy restaurant

Dear Kyalo, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

The staffs are not aware of Platinum benefits accorded to Platinum members.

Customer review rating 4.1/5

Jason A. Business - 23/11/2019 Confirmed reviews ALL

I have stayed with IBIS Novena and encountered the same issue of them always needing to stop us in the morning at the restautant and check if Platinum members are provided free breakfast. I did my online check in and have indicated that I will be checking in before 12pm and upon arrival at 12plus which was after the intended check in time, they informed that the room is not ready yet. After Inpassed some remarks at the check in counter, then a room was allocated to me. Overall, the past few experience with this hotel has been very disappointing and the service level is way below par. I sincerely hope the management will look into this.

A budget hotel near MRT Metro station

TripAdvisor rating 3.5/5

Kam Yuen N Couples - 23/11/2019 TripAdvisor review

It is convenient to visit Burmese Temple and Dr Sun Yatsen Museum. There is a big shopping mall at the side of the street. Breakfast is satisfactory but lack of hot water. The service hour of shuttle bus is too short and need to walk about 10 minutes from Novena MRT station.

Great stay

Customer review rating 4.1/5

Lyliana Families - 22/11/2019 Confirmed reviews ALL

Well I’m brought my mom whose usingh wheelchair and I think the hotel is friendly with the wheelchair user

Dear Lyliana, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

satifactory room condition

Customer review rating 4.1/5

Kyng Couples - 22/11/2019 Confirmed reviews ALL

Good breakfast.As it is a bit far from MRT station, the shuttle bus service hour should be prolonged until 9pm from MRT station and from 7am from hotel.

Dear Kyng, We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager

Hotel receptionist are very helpful and accommodating

Customer review rating 4.1/5

Mr. W. J. Business - 22/11/2019 Confirmed reviews ALL

Excellent service!

Dear Mr. Warlito J. We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yen Operations Manager
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