ibis Singapore Novena

ibis Singapore Novena 3 stars

Customer review rating (ALL Rating) 3.9/5 320 reviews

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Hotel extras

  • 8 minutes away from Novena MRT Station

  • Minutes away from Orchard Road Shopping District and the Central Business District

  • Indulge in the rich heritage of the Balestier Food Trail

  • Modern guest roms with complimentary high-speed WiFi

  • Friendly and helpful guest service

ALLSAFE approved hotel

Hotel location

ibis Singapore Novena

6 Irrawaddy Road
329543 SINGAPORE
Singapore

GPS:1.326318, 103.845634

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

OOPEN

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices at our 3-star hotel in Balestier.

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Our accommodation(s)

The ibis bedding offers you the ultimate comfort of sleeping experience in our 3-star hotel by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper. All our 18sqm rooms have high ceilings and are well equipped with coffee and tea making facilities, high-speed internet access and also comes with a large-bay double glazed windows.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  320 reviews

TripAdvisor Rating  3.5/5  1,596 reviews

Generally good except the loss of water on my final day.

Customer review rating 3.5/5

Iain C. Business - Confirmed reviews ALL

Generally good

Dear Iain C., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. Due to technical fault, the water tank was unable to supply water to the rooms. Upon discovering the issue this was resolved as soon as possible. However, unfortunately obviously this was not ideal and understand this was inconvenient for you, please do accept my sincere apologies. I hope that this remains an isolated case and that we are able to welcome you back again in the near future. Kind regards, Daniel Lai General Manager

The premises was clean, the service was good, and the food was excellent.

Customer review rating 4.0/5

Alfredo M. D. Families - Confirmed reviews ALL

The hotel service was as we had expected, although the staff should be more helpful, especially for first timers like me. Overall, however, we enjoyed our stay, although there was no snack bar for the evenings.

Dear Alfredo d., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback and noted on your comments relating to the team, please rest assured we will address this. Kind regards, Daniel Lai General Manager

Pathetic stay , very rude staff , food was very bad and the receptionist was very rude

Customer review rating 0.5/5

Abc Couples - Confirmed reviews ALL

Reception staff was very rude , hotel was very bad , Will never book this pathetic hotel

Dear Ashwini K., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am disappointed that you found the team rude and I would like to address this issue with the team member. I would like to check more specifics and nature of the rudeness as well if you have any recollection of the which staff member it was? Please do reach out to me at your earliest convenience and i look forward to speaking with you. Kind regards, Daniel Lai General Manager

Easy Connected to city

Customer review rating 5.0/5

Vikrant P. Couples - Confirmed reviews ALL

The location of the hotel is very much connected to the main city and the few minutes distance from the tourist spot and business hubs. Hotel rooms are ambient and clean. Breakfast is good. Service is good as well & staff is always there to help you.

Dear Vikrantsinh Babasaheb P., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Daniel Lai General Manager

Good stay, comfort room, facility ok

Customer review rating 4.0/5

Zipora A. H. Couples - Confirmed reviews ALL

FO helpful, food is good, service ok, nice FO breakfast item ok

Dear H. Kurniawan Jahja S., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. kind regards, Daniel Lai General Manager

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Other web-users rate our hotel

  • 92 reviews 9.3/10 Location
  • 173 reviews 5/10 Room
  • 158 reviews 7.8/10 Service
  • 13 reviews 8.3/10 WiFi
  • 105 reviews 1.7/10 Comfort
  • 75 reviews 5.7/10 Cleanliness
  • 60 reviews 6.9/10 Breakfast

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