ibis Singapore Novena 3 stars

Customer review rating (ALL Rating) 4.1/5 1,464 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 8 minutes away from Novena MRT Station

  • Minutes away from Orchard Road Shopping District and the Central Business District

  • Indulge in the rich heritage of the Balestier Food Trail

  • Modern guest roms with complimentary high-speed WiFi

  • Friendly and helpful guest service

Our accommodation(s)

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Hotel location

ibis Singapore Novena

6 Irrawaddy Road
329543 SINGAPORE
Singapore

GPS:1.326318, 103.845634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

OOPEN

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices at our 3-star hotel in Balestier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,464 reviews

TripAdvisor Rating  3.5/5  1,607 reviews

Customer review rating 4.0/5

Ngwe S. T. Solo - Confirmed reviews ALL

Hotel service is good and price is fair,

Dear Ngwe Soe T., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive feedback and we hope your next visit will be an even better one ! Kind regards, Daniel Lai General Manager

The vibe of the 80s

Customer review rating 3.5/5

Marcus Business - Confirmed reviews ALL

Hotel staff is very friendly, but the room exudes the atmosphere and ambiance of a hotel room back in the 80s. The hotel does not feature a pool or a gym which is a bit unusual for a standard hotel in Singapore. The bar closed early and beer was only served in a can (environmentally friendly - not). Lots of good food options in walking distance.

Dear Marcus B., We very much appreciate your comments regarding your stay at the ibis Singapore Novena. It is always a pleasure to receive feedback and we hope your next visit will be an even better one ! Kind regards, Daniel Lai General Manager

Customer review rating 1.5/5

Mohd K. S. Families - Confirmed reviews ALL

Disappointed with the restaurant for breakfast. On the first day, we asked whether the restaurant is pork/lard free. The waitress confirmed that the restaurant did not serve pork/lard. However, during our last stay, the waiter said otherwise.

Dear Khairulazree S., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Ibis Singapore Novena Team

Customer review rating 2.0/5

L. K. Business - Confirmed reviews ALL

I hope to have an early breakfast at 6.15am to meet my schedule but it was rejected by the hotel staff.

Dear Kah Hui L., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Daniel Lai General Manager

Small but comfort

TripAdvisor rating 4.0/5

Samuelpas TripAdvisor review

Check in and check out was quick. The room was small but comfort and clean. There was a mall and park at the other side of the hotel. There was also bus stop in front of the hotel. Overall service was good.

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Other web-users rate our hotel

  • 478 reviews 9.2/10 Location
  • 752 reviews 5.7/10 Room
  • 662 reviews 8.2/10 Service
  • 58 reviews 6.5/10 WiFi
  • 330 reviews 7.6/10 Cleanliness
  • 273 reviews 7.3/10 Breakfast
  • 156 reviews 7.5/10 Food
  • 10 reviews 0.5/10 Wellness Area

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