ibis Singapore Novena Hotel 3 stars

Room was typical Ibis standard; simple, clean, comfortable. Housekeeping team was extremely friendly and did a fabulous job in keeping the room spick and span. I enjoyed the breakfast. "Your Corner" for guests was a surprise and a pleasant gesture. Staff were all friendly, welcoming and professional. Impressed with this hotel. Highly recommended!

Friendly staff - great location

Very nice staff everywhere room clean and spacious

Feel welcome during my stay with a few Ibis personnel whom are familiar faces.

Great staycation, clean room & Staff service was good. Overall im satisfied.

1) The room was clean except that the pillows were slightly smelly. 2) I did my original booking on the phone with one of your staff. She said an email would be sent to me to confirm the booking and credit card number. However I didn't receive any email. Eventually I had to book my room via booking.com. So that did not give me a good impression of your hotel service. That's why I marked down my satisfaction level.

Friendly, helpful smiling staff. Nothing is too much trouble for them. They made us feel very welcome from the time we put our feet in the door. Would recommend them anytime

Staff friendly room is clean and comfortable

I am ex-Gold, now Classic member. I felt the hotel had declined in staff service, with some exceptions, which has always been excellent previously.

good and but it will be better if price can be lower

Nice staff and overall, no issue with the room

Check in-out is a breeze. Counter staff very efficient

Amazing... looking forward to book with Ibis again

Standard classic ibis room (but with a minibar) and still in good condition. Great air-conditioning system. Good WiFi. No major issues. On one day, our room was refreshed very late in the afternoon, which meant no time for a nap. Not an issue on other days. Breakfast buffet has quite a lot of products, but mostly Asian dishes. It'd be good to add some slices of cheese and ham for European/Western guests. The hotel is close to Novena MRT, but unfortunately there is a hill between the station and the hotel (you need to walk up and down the hill in both directions). There is a free shuttle bus to Novena (great idea). The timetable could be improved. The shuttle bus goes every 30 minutes, but there's a lot lunch break (11.30 to 13.30h) and no shuttle bus in the evening. Also, to get back from the station to the hotel you need to phone the reception and book it in advance.

I chose Ibis Novena Singapore because of it is perfectly located within walking distance to Anytime Fitness gym, Novena MRT station, several shopping centres and many local eating places. For a solo traveller this hotel offers clean, comfortable and compact rooms. I used to stay at Ibis Bencoolen but will switch to Ibis Novena when I visit Singapore next time. The free shuttle bus from hotel to Novena Square is a bonus.