ibis Singapore Novena 3 stars

Customer review rating (ALL Rating) 4.2/5 1,828 reviews

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Description

Hotel extras

  • 8 minutes away from Novena MRT Station

  • Minutes away from Orchard Road Shopping District and the Central Business District

  • Indulge in the rich heritage of the Balestier Food Trail

  • Modern guest roms with complimentary high-speed WiFi

  • Friendly and helpful guest service

Our accommodation(s)

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Hotel location

ibis Singapore Novena

6 Irrawaddy Road
329543 SINGAPORE
Singapore

GPS:1.326318, 103.845634

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

OOPEN

Located on the ground floor adjacent to the hotel reception - the OOPEN restaurant serves variety of pastas, grills and Asian cuisine. There is something for everyone at affordable prices at our 3-star hotel in Balestier.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,828 reviews

TripAdvisor Rating  3.5/5  1,622 reviews

Good located but not so good stay.

Customer review rating 4.0/5

Sebastian Couples - Confirmed reviews ALL

Not so good. This is because the level I get is too low.

no longer preference.

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

first of all, the staffs are very friendly and helpful. But the room cleanliness I think is way under standard. Esp on the 6th fl. I had moved the room twice and end up the staffs moved me to 8th fl. As there are many small inspects in the room on the 6th fl. The hot food (breakfast line) also not well cooked - e.g. the fired noodle.

Dear Natdanai S., Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Singapore Novena Team

nice cleaning lady - Ms Lulu

Customer review rating 4.5/5

S. S. J. Business - Confirmed reviews ALL

Ms Lulu is extremely nice and passion on her work on cleaning. She is easily available in 6th floor and able to clean up the room with effective and efficiently.

Quiet place and nice service but the hardware is not in good condition. The bed sheet and quilt cover are dirty.

Customer review rating 3.0/5

El Business - Confirmed reviews ALL

It's a bit too old with low quality facilities, especially the bed sheet and quilt cover are dirty.

Dear EL, Thank you for taking the time to tell us about your experience at the ibis Singapore Novena. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, ibis Singapore Novena Team

GOOD LOCATION

Customer review rating 4.5/5

Suwondo T. Friends - Confirmed reviews ALL

I stay here with my colleague & the hotel location surrounding by some hospital, temples & shopping mall. To find the meals is easy, where just cross the street will find the mall, going to hospital (Tan Tock Sheng, Mount Elizabeth etc) also a distance. The nearest MRT, Novena MRT , is also a distance. For the guest that willing come to Hospital as above recommended these is one of the best hotel at that location.

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Other web-users rate our hotel

  • 663 reviews 8.9/10 Location
  • 986 reviews 6/10 Room
  • 857 reviews 8.3/10 Service
  • 48 reviews 7.6/10 WiFi
  • 469 reviews 7.8/10 Cleanliness
  • 323 reviews 7.3/10 Breakfast
  • 170 reviews 6.2/10 Value
  • 11 reviews 8.5/10 Sustainability

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