ibis budget Geneve Petit Lancy 1 star

Customer review rating 4.1/5 1,560 reviews

ibis budget Geneve Petit Lancy
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+ 14 Services
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Room 1

Number of guests
Children's age

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Automatic air control
  • Shoe shine machine
  • Boutique Gourmande
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machinePaying
Leisure and activities
  • Boat excursions
Business services
  • Copy/print service availablePaying

Hotel location

ibis budget Geneve Petit Lancy

Chemin des Olliquettes 6
PETIT LANCY
1213
geneva
switzerland

Tel: +41227090220

Fax: (+41)227090219

Check-in from 12h00

Check out up to 12h00

  • From the Airport :  23 Les Esserts

  • From the Main Train Station :  14 Les Esserts

  • By plane

    GENEVE COINTRIN At 5km / 3.11 miles

  • By train

    GENEVE CORNAVIN At 5km / 3.11 miles

GPS :46.188572, 6.115097

Our accommodation(s)

Triple room with double bed (55 x 79 in/140 x 200 cm) and bunk bed (31 x 79 in/80 x 200cm)

  • Max. number of persons: 3
  • Area: From 9 / 97 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products

Twin Room with twin beds measuring 35 x 79 in (90 x 200 cm)

  • Max. number of persons: 2
  • Area: From 9 / 97 sq ft
  • Views: City View, Garden View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Rooms

Our restaurants and bars

BAR RENDEZ VOUS

Non contractual photo

Our guest reviews for
ibis budget Geneve Petit Lancy

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,560 reviews

tripadvisor

TripAdvisor Rating 3.5/5

617 reviews

Poor reception at arrival.

Customer review rating 4.1/5

Wagner S. C. Families - 29/08/2020 Confirmed reviews ALL

When I need a Hotel I normally choose this. For the first time we had a bad experience at the reception on our arrival. The person who attended us was a very antipathetic person with no empathy at all and we asked for a spoon for our baby he told us that he didn't have any plastic spoon, but never offered a normal one. Apart from that he was a very cold person and I felt if I was needing something from him (in debt with something.). That was my experience.

Dear WAGNER C., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am sorry that your experience at the check in did not meet your expectations; please allow me to express my sincerest apologies. I will your experience with the person you met on saturday night, and be sure that we would taking the appropriate measures to address the problem and prevent future occurrence. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit Assistant Manager

Good location with good access throughout the city.

Customer review rating 4.1/5

David M. Business - 12/03/2020 Confirmed reviews ALL

Short business trip withe limited requirements - so the location was ideal and the welcome was unfused and efficient. I like the simple approach and the compact room - with the possibility to have a bed larger than single size.

Dear SAMUEL DAVID M., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy especially concerning the efficiency of our team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Good location, clean and quiet

Customer review rating 4.1/5

Neil Business - 25/02/2020 Confirmed reviews ALL

Good nights sleep and nice food

Dear mister E.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager
Customer review rating 4.1/5

Anonyme Families - 24/02/2020 Confirmed reviews ALL

R.A.S.

Monsieur J., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Genève Petit Lancy. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Benoit Assistant Manager

It was good. The hotel is well located and close to public transportation.

Customer review rating 4.1/5

Naglaa H. Families - 17/02/2020 Confirmed reviews ALL

The hotel is well located and close to public transportation. The staff are helpful. The only thing that bothered us as a family is that the room was very small and there was no privacy in the shower cabin as the door was glass. Also the toilet cabin was very small and tight.

Dear Hanan ibrahim hamed H., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay, do not hesitate to chose Ibis Rooms to get bigger room than Ibis Budget's one. I'm sure you will enjoy them ant their comfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Good Stay

Customer review rating 4.1/5

L. Solo - 14/02/2020 Confirmed reviews ALL

Nice experience, fantastic team. Perhaps for me pillow can be a little bit bigger.

Dear JEAN CHRISTOPHE L., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Well located, friendly staff

Customer review rating 4.1/5

Irena Couples - 12/02/2020 Confirmed reviews ALL

Nice only strange that the window was not posible to be opened.

Dear Irena ivanova K., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the windows, the building is built with eco friendly norms. The air circulates directly from outside to the room but you don't need to open the windows to get fresh air in the rooms. We would save energy......and our planet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager
Customer review rating 4.1/5

Frank Business - 14/12/2019 Confirmed reviews ALL

Prima

Dear mister D.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager

Perfect!

Customer review rating 4.1/5

Basak C. Families - 09/12/2019 Confirmed reviews ALL

Very comfortable, conviniently located, great stay❤️

Dear BASAK C., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Benoit Assistant Manager

Acceptable

Customer review rating 4.1/5

Emmanuel Business - 07/12/2019 Confirmed reviews ALL

Correct,

Bonjour monsieur KOUADIO , Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Genève Petit Lancy. Nous sommes désolés que le l'accueil n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Je note toutefois que vous soulignez que vous aviez constaté une amélioration. Nous allons donc continuer nos efforts afin que nous puissions faire en sorte que vous soyiez aussi satisfait que l'immense majorité de nos clients lors de votre prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Benoit Assistant Manager

Disaster

Customer review rating 4.1/5

Sb Couples - 03/12/2019 Confirmed reviews ALL

We booked the wrong ibis hotel and explained to reception we are happy to pay to upgrade. Nothing was available. My husband fell coming out of the shower and cut his leg. He is not stable on his feet and uses a stick. Room was cold. On the last night we were moved to a disabled room which was more spacious but very cold. The experience we had was not very nice and we did not enjoy it at all. I would not recommend the Ibis budget.

Dear Satbir kaur B., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Anyway, I'm a little bit surprised and disappointing with your comments. I met you the second morning and your stay and explained to you that we were fully booked on he day before and on the following day at hotel Ibis. That's why we couldn't give you the opportunity to change of category of rooms, even with a additionnal payment. But if you remembered, I propose to you the opportunity to find a room more convenient for your husband in another hotel. You refused this offer and asked me to wait the day after to take a decision. For the last day we provide a disable room without any additionnals costs. To resume the problem, and it could happen but you booked the wrong hotel and the wrong category of room, and even we tried to find the best solution for you, we couldn't due the the full occupancy of the both hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Benoit Assistant Manager

Warmly

Customer review rating 4.1/5

Tajudeen I. Business - 02/12/2019 Confirmed reviews ALL

The reception was warmly and cool

Dear Tajudeen olaitan I., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Comfortable for modest facilities

Customer review rating 4.1/5

Charity M. Business - 02/12/2019 Confirmed reviews ALL

Good but could be better. I feel having a kettle in the room could be more convenient. More space to hang or put clothes is needed in the room I occupied.

Dear Charity m.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager

Good place

Customer review rating 4.1/5

Alex Business - 30/11/2019 Confirmed reviews ALL

Good place, great location.

Dear ALEXANDER E., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback especially concerning the stategic location close from the center and the airport. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Good hotel but too much plastics

Customer review rating 4.1/5

Esther Business - 11/11/2019 Confirmed reviews ALL

the room is fine, the bed is comfortable and the bathroom clean and nice. but it is unnecessary to put disposable plastic products (glass, hand soap)

Dear madam Alonso Cortina. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Benoit Assistant Manager

Satisfied

Customer review rating 4.1/5

Dennis C. D. Business - 11/11/2019 Confirmed reviews ALL

The bed was comfy and the room was adequate for me. The services they showed was great, the best compared to other budget hotels. Safety and security were great too.

Dear DENNIS CARL CATOSTOS D., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant manager

The place was clean and accessable by public transportation.

Customer review rating 4.1/5

Taghreed A. Business - 03/11/2019 Confirmed reviews ALL

I am satisfied. However, the level of services can be improved. It seems that there is a shortage in staff. During breakfast, the place is crowded with limited menu.

Dear mister Y.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Benoit - Assistant Manager

Very correct

Customer review rating 4.1/5

Cynthia Families - 25/10/2019 Confirmed reviews ALL

Everything was OK, the room is not big but is as shown and the pictures and for the price you pay for. It will only be a problem if you have a lot of luggage or kids to help shower etc. The staff was kind in general although they do not go the extra mile. The location is great just in front of the tram and bus to the airport. 20min by tram to the centre max.

Dear CYNTHIA S., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I'm very concern with your remark about our helpfuliness, and be sure that we would do our best to improve it. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely. Benoit Q. Ibis Petit Lancy

You met my expectations and service staff were all nice

Customer review rating 4.1/5

Peters E. Business - 22/10/2019 Confirmed reviews ALL

Was well received on arrival and departure. I had no issues with them. I was even told politely that I had a refund for missing the first arrival day due to Air France not flying.

Dear PETER E., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit Q. Ibis Budget Petit Lancy.

Mr

Customer review rating 4.1/5

Simon L. Business - 21/10/2019 Confirmed reviews ALL

Ibis budget Geneva Petit Lancy, is a great place to stay its strategically located and very accessible by any mean of transport. I had i good time and enjoyed my stay, the workers are very professional and friendly keep that up. Hoping to come there again in future.

Dear M. L., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback especially concerning the professionalism and the friendliness of our team . I will share your comments as an encouragement and in recognition of their efforts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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