ibis budget Geneve Petit Lancy

ibis budget Geneve Petit Lancy 1 star

Customer review rating (ALL Rating) 4.3/5 162 reviews

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Description

Hotel extras

  • Free public transport ticket valid during your entire stay

  • Free WiFi throughout the entire hotel

  • 24-hour reception desk

  • Direct access by bus & tram to the airport, PALEXPO, CICG and downtown area

  • Indoor play and leisure area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Geneve Petit Lancy

Chemin des Olliquettes 6, PETIT LANCY
1213 GENEVA
Switzerland

  • From the Airport:  23 Les Esserts

  • From the Main Train Station:  14 Les Esserts

  • By plane

    GENEVE COINTRIN At 5km / 3.11 miles

  • By train

    GENEVE CORNAVIN At 5km / 3.11 miles

GPS:46.188572, 6.115097

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

BAR RENDEZ VOUS Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  162 reviews

TripAdvisor Rating  3.5/5  618 reviews

Great location

Customer review rating 4.5/5

Julia L. Families - Confirmed reviews ALL

4 nights stay, great location, clean and helpful staff

Dear Mrs L., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback especialy concerning our team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Quite ok

Customer review rating 3.0/5

Karolina Business - Confirmed reviews ALL

For one night was Ok. Poor breakfast. Rooms quite clean. The service of the hotel very helpful.

Dear madam K.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager

Room was stink smell of cigarettes, couldn’t open windows

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Room and staffs at reception not satisfied

Dear Miwako E., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Benoit Assistant Manager

Poor safety and emergency plan

Customer review rating 1.5/5

Philippe Business - Confirmed reviews ALL

My room card got deactivated, then I got stuck in the lift. I rang the bell and it took more than 10 minutes to get help. Moreover there is no sign showing the emergency exit nce at the first floor out of the room. I did notified the attendant as I was in danger.

Dear PHILIPPE T., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the safety rules, in our hotel, I'm a little bit surprise about your comment, but I would be very happy to discuss with you these points. In effect we double check this morning with my maintenance manager, and I confirm that there is in each in floor an emergency plan in front of the lift, one in each room, and emergency light to indicate the stairs and emergency exit. Furthermore, each year, we've got a control from switzerland authorities which valid or not the safety rules and equipment in our hotel. we need this agreement to exploite our building and hotels. I do confirm that we receive this agreement again after the last inspection. So I'm sure that your were not in danger in our hotel. Of course I would be please to speak with you, to understand what exactly happen. If you wish, you can contact me by phone with the following number : 02… We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Benoit Assistant Manager

Stay OK

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

Experience was OK. Staff friendly. Breakfast OK. Room was small and not so nice.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager

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