ibis budget Geneve Petit Lancy 1 star

Customer review rating (ALL Rating) 4.3/5 458 reviews

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Description

Hotel extras

  • Free public transport ticket valid during your entire stay

  • Free WiFi throughout the entire hotel

  • 24-hour reception desk

  • Direct access by bus & tram to the airport, PALEXPO, CICG and downtown area

  • Indoor play and leisure area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis budget Geneve Petit Lancy

Chemin des Olliquettes 6, PETIT LANCY
1213 GENEVA
Switzerland

GPS:46.188572, 6.115097

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Breakfast
  • Bar

BAR RENDEZ VOUS

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  458 reviews

TripAdvisor Rating  3.5/5  620 reviews

Not really pleased

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I feel confused and disrespected about breakfast. I was given confusing informayion about where I could have breakfast. Not happy.

Dear MAKAIKO C., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am a little bit surprised concerning your comments. Concerning the breakfast, during the weekend, the IBIS BUDGET buffet was closed, so we upgrade all our guest (and of course you) in our IBIS restaurant, where for a higher price, you could find more choices. Of course you paid the price of Ibis Budget for a IBIS breakfast. This morning as the part of a group booked, we organized with the organisation that all your group will stay in IBIS BUDGET and will have the breakfast in our IBIS BUDGET restaurant. I will share your comment with the organisation because it's important for us that guest who stay with us could be the happier as possible. Sincerely, Benoit Assistant Manager

Ibis Budget, Ibis Standards

TripAdvisor rating 5.0/5

Amckenzie92 Couples - TripAdvisor review

Firstly, I would like to start my review by saying Ibis Budget is different from other Ibis hotels you may have stayed at. My fiancé and I always stay at Ibis and I am pleased to say that we found our stay very enjoyable! The room was clean and the bed was comfortable. If you would like a nice quiet area to stay in, and don’t mind the 50 minute walk or short drive to the city centre this is the place for you. The hotel is definitely value for money and provides excellent, clean and cheap accommodation for those who are looking at travelling on a budget. The staff at the hotel are extremely friendly and I would especially like to give a special mention to Camelia at reception who went above and beyond to help us gain a better understanding of the motorway and national road system in Switzerland and France to allow us to plan our days out accordingly. Camelia should be commanded for her friendly and genuine approach and I would highly recommend her for an employee of the month scheme if you have one in place for your staff. Parking: if you are driving you do not need to pay for parking as you can park for free in the street (anywhere with a blue line) between 19:00 and 08:00. Parking is also free on Sundays. (This is what we did and it worked well for us) - but of course you are welcome to take whichever option is convenient for you. Thank you for such a lovely wonderful stay!

Dear Alexander. We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy and especially your compliments for Camélia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Ok for the price

Customer review rating 3.0/5

Robert H. Families - Confirmed reviews ALL

For Geneva, the price is good. There is a bus stop outside. The breakfast is adequate. The staff very friendly. However, the rooms at the back get very hot through the day and with no, or very weak a/c they are uncomfortable at night. Choose a room overlooking the street- we had one of each. There was a youth (13-16 year olds I’d guess) basketball team in the hotel while we were there. The hotel staff did little to support our requests for quiet. The night manager asked for quiet but it didn’t fully solve the problem and I don’t feel they did all they could - such as move us or them to other rooms. I slept well, albeit hot, for two nights, and extremely badly for two. It’s a cheap-ish hotel. Groups will book it for this reason, and some groups will be discourteous. Don’t expect the hotel to robustly step in is my warning. This review is more measured than ranting because some of the staff took time to empathise and one gave my children a free item from the food fridge- inevitably they chose chocolate which does of course cure many ills.

Dear M. H., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. First of all, I am very sorry to read that you did not enjoyed proper nights sleep. Please rest assured, the following morning of noisy night, I myself met the basketball team, young players and the coach, to address the issue and give them a serious sermon. We did not wanted to move you around, as the group was on different floor and it would have bothered you, and I chose to warn the group instead, I am sorry that it did impact your nights so badly, please accept my sincerest apology. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Alberto J. Friends - Confirmed reviews ALL

The personnel very kind, very well located, just in front of a bus/train stop. The room very nice and clean.

Dear ALBERTO J., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy, especially those concerning our team. I'm glad to read that my colleague's service met your expectations. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Very costly

Customer review rating 2.0/5

Vishal P. Business - Confirmed reviews ALL

Not worth the price, as there was BF included, no Kittle in the room, no tea or coffee and no iron

Dear P. V., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,. Benoit Assistant Manager

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Other web-users rate our hotel

  • 350 reviews 9.1/10 Location
  • 536 reviews 4.3/10 Room
  • 441 reviews 9.4/10 Service
  • 17 reviews 7.7/10 WiFi
  • 329 reviews 3/10 Comfort
  • 189 reviews 7.4/10 Cleanliness
  • 151 reviews 7.2/10 Breakfast

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