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ibis budget Geneve Petit Lancy 1 star

Customer review rating 4.2/5 1,616 reviews

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ibis budget Geneve Petit Lancy
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+ 17 Services

Hotel extras

  • Free public transport ticket valid during your entire stay

  • Free WiFi throughout the entire hotel

  • 24-hour reception desk

  • Direct access by bus & tram to the airport, PALEXPO, CICG and downtown area

  • Indoor play and leisure area

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Geneve Petit Lancy

Chemin des Olliquettes 6
PETIT LANCY
1213 geneva
switzerland

Tel: +41227090220

Fax: (+41)227090219

Check-in from 12h00

Check out up to 12h00

  • From the Airport :  23 Les Esserts

  • From the Main Train Station :  14 Les Esserts

  • By plane

    GENEVE COINTRIN At 5km / 3.11 miles

  • By train

    GENEVE CORNAVIN At 5km / 3.11 miles

GPS :46.188572, 6.115097

Hotel services

BAR RENDEZ VOUS Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Express Additional charge
    • Buffet Additional charge
Hotel Services And Equipments
  • Hotel informations
    • 92 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 92 non-smoking rooms
    • 4 floors
  • Languages spoken at the hotel
    • Portuguese
    • Arabic
    • English
    • German
    • French
    • Spanish
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • ibis Budget Petit Lancy Additional charge
    • On site
    • Private
Family
  • Services for children
    • Childrens TV Channels
    • Video game area
    • Play area

Our accommodation(s)

Our guest reviews for
ibis budget Geneve Petit Lancy

100% genuine reviews from our guests

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ALL Rating 4.2/5

1,616 reviews

TripAdvisor Rating 3.5/5

617 reviews

Alles war gut

Customer review rating 5.0/5

Anonymous Families - 16/10/2021 Confirmed reviews ALL

Es war alles gut

Sehr geehrter Herr H.. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis budget Genève Petit Lancy. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Benoit Assistant Manager

Good stay

Customer review rating 5.0/5

Saqr A. Couples - 07/10/2021 Confirmed reviews ALL

Calm place, friendly staff

Dear SAQR A., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

well situated to public transport, and the free travel card for the duration of the stay for bus/tram etc. is awesome.

Customer review rating 3.5/5

Anonymous Friends - 08/09/2021 Confirmed reviews ALL

Helpful front desk staff.

Dear ANURADHA T., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback concerning our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the window I can confirm that we can open it. For your next stay we would be happy to let you know how to do it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Zufrieden

Customer review rating 4.0/5

Anonymous Families - 26/04/2021 Confirmed reviews ALL

All services for that Hotel is good

Dear ELIZABETH H., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Well located

Customer review rating 3.5/5

Liz Couples - 25/03/2021 Confirmed reviews ALL

Great stay and welcoming. However the room was a bit claustrophobic given that the window didn’t open.

Dear LESLIE A., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your stay with us in the future, feel free to ask in front office for an handle to open the windows. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Poor reception at arrival.

Customer review rating 1.5/5

Wagner S. C. Families - 29/08/2020 Confirmed reviews ALL

When I need a Hotel I normally choose this. For the first time we had a bad experience at the reception on our arrival. The person who attended us was a very antipathetic person with no empathy at all and we asked for a spoon for our baby he told us that he didn't have any plastic spoon, but never offered a normal one. Apart from that he was a very cold person and I felt if I was needing something from him (in debt with something.). That was my experience.

Dear WAGNER C., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am sorry that your experience at the check in did not meet your expectations; please allow me to express my sincerest apologies. I will your experience with the person you met on saturday night, and be sure that we would taking the appropriate measures to address the problem and prevent future occurrence. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Benoit Assistant Manager

Good location with good access throughout the city.

Customer review rating 4.0/5

David M. Business - 12/03/2020 Confirmed reviews ALL

Short business trip withe limited requirements - so the location was ideal and the welcome was unfused and efficient. I like the simple approach and the compact room - with the possibility to have a bed larger than single size.

Dear SAMUEL DAVID M., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy especially concerning the efficiency of our team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Good location, clean and quiet

Customer review rating 4.0/5

Neil Business - 25/02/2020 Confirmed reviews ALL

Good nights sleep and nice food

Dear mister E.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager
Customer review rating 5.0/5

Anonyme Families - 24/02/2020 Confirmed reviews ALL

R.A.S.

Monsieur J., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Genève Petit Lancy. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Benoit Assistant Manager

It was good. The hotel is well located and close to public transportation.

Customer review rating 3.5/5

Naglaa H. Families - 17/02/2020 Confirmed reviews ALL

The hotel is well located and close to public transportation. The staff are helpful. The only thing that bothered us as a family is that the room was very small and there was no privacy in the shower cabin as the door was glass. Also the toilet cabin was very small and tight.

Dear Hanan ibrahim hamed H., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your next stay, do not hesitate to chose Ibis Rooms to get bigger room than Ibis Budget's one. I'm sure you will enjoy them ant their comfort. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Good Stay

Customer review rating 5.0/5

L. Solo - 14/02/2020 Confirmed reviews ALL

Nice experience, fantastic team. Perhaps for me pillow can be a little bit bigger.

Dear JEAN CHRISTOPHE L., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Well located, friendly staff

Customer review rating 4.5/5

Irena Couples - 12/02/2020 Confirmed reviews ALL

Nice only strange that the window was not posible to be opened.

Dear Irena ivanova K., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the windows, the building is built with eco friendly norms. The air circulates directly from outside to the room but you don't need to open the windows to get fresh air in the rooms. We would save energy......and our planet. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager
Customer review rating 4.0/5

Frank Business - 14/12/2019 Confirmed reviews ALL

Prima

Dear mister D.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager

Perfect!

Customer review rating 5.0/5

Basak C. Families - 09/12/2019 Confirmed reviews ALL

Very comfortable, conviniently located, great stay❤️

Dear BASAK C., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Benoit Assistant Manager

Acceptable

Customer review rating 3.0/5

Emmanuel Business - 07/12/2019 Confirmed reviews ALL

Correct,

Bonjour monsieur KOUADIO , Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Genève Petit Lancy. Nous sommes désolés que le l'accueil n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Je note toutefois que vous soulignez que vous aviez constaté une amélioration. Nous allons donc continuer nos efforts afin que nous puissions faire en sorte que vous soyiez aussi satisfait que l'immense majorité de nos clients lors de votre prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Benoit Assistant Manager

Disaster

Customer review rating 2.5/5

Sb Couples - 03/12/2019 Confirmed reviews ALL

We booked the wrong ibis hotel and explained to reception we are happy to pay to upgrade. Nothing was available. My husband fell coming out of the shower and cut his leg. He is not stable on his feet and uses a stick. Room was cold. On the last night we were moved to a disabled room which was more spacious but very cold. The experience we had was not very nice and we did not enjoy it at all. I would not recommend the Ibis budget.

Dear Satbir kaur B., Thank you for taking the time to tell us about your experience at the ibis budget Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Anyway, I'm a little bit surprised and disappointing with your comments. I met you the second morning and your stay and explained to you that we were fully booked on he day before and on the following day at hotel Ibis. That's why we couldn't give you the opportunity to change of category of rooms, even with a additionnal payment. But if you remembered, I propose to you the opportunity to find a room more convenient for your husband in another hotel. You refused this offer and asked me to wait the day after to take a decision. For the last day we provide a disable room without any additionnals costs. To resume the problem, and it could happen but you booked the wrong hotel and the wrong category of room, and even we tried to find the best solution for you, we couldn't due the the full occupancy of the both hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Benoit Assistant Manager

Warmly

Customer review rating 3.5/5

Tajudeen I. Business - 02/12/2019 Confirmed reviews ALL

The reception was warmly and cool

Dear Tajudeen olaitan I., We very much appreciate your comments regarding your stay at the ibis budget Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Perfect

TripAdvisor rating 5.0/5

lolote2502 Friends getaway - 25/09/2019 TripAdvisor review

Excellent value, really helpful staff and caring. Hotel clean, well placed with bus and tram very close. Very satisfying breakfast.The map for transportation is a real plus appreciable. The bar open late at night is a plus for late return. Only downside, mattresses a bit hard for me.

Healthy, clean and economic hotel

TripAdvisor rating 5.0/5

Coastal753638 Business - 03/08/2019 TripAdvisor review

The hotel was near the bus and tram station to go to the main tourist centers. The restaurant's service was excellent, all the food was healthy and good taste When I needed help in Spanish always found someone than speak Spanish.

Nice stay at Ibis budget Geneve Petit Lancy

TripAdvisor rating 4.0/5

Resort39932344481 Business - 25/05/2019 TripAdvisor review

I think the location is excellent with access by tram and buses to the City Center. The rooms were very well maintained and overall services were very good.. The surroundings were quiet and green. It is a good place to stay.

Thanks a lot for you reviews. We are happy to read all your praise, and can only hope welcoming you again soon. Regards,

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