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ibis Geneve Petit Lancy Hotel 2 stars

TripAdvisor rating 4.0/5 658 reviews
ibis Geneve Petit Lancy
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Geneve Petit Lancy

Chemin des Olliquettes 8
1213
geneva
switzerland

Tel: +41227090200

Fax: (+41)22/7090210

Contact email

Check-in from 12h00

Check out up to 12h00

  • AEROPORT DE COINTRIN :   23 Les Esserts

  • IBIS GENEVE PETIT LANCY :   22 Les Esserts

  • LANCY CENTRE :   2 LANCY CENTRE

  • IBIS GENEVE PETIT LANCY :   14 Les Esserts

  • By plane

    GENEVA COINTRIN At 5km / 3.11 miles

  • By train

    CORNAVIN At 3.5km / 2.17 miles

GPS :46.188333, 6.114999

Our accommodations

Room with double bed (63x79"/160x200 cm) featuring the new bedding

  • Max. number of persons: 2
  • Area: From 13m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Superior Room with double bed (63x79"/160x200 cm) featuring the new bedding

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Nespresso machine
  • Bathroom products(...)

MyRoom by Laurent : The Wine Room / double room

  • Max. number of persons: 2
  • Area: From 15m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Wheelchair-accessible room with a double bed (63 x 79"/160 x 200 cm)

  • Max. number of persons: 2
  • Area: From 15m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Room with twin beds (35x79"/90x200 cm) featuring the new bedding

  • Max. number of persons: 2
  • Area: From 15m²
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Geneve Petit Lancy

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

1,928 reviews

tripadvisor

TripAdvisor Rating 4.0/5

658 reviews

Customer review rating 4.3/5

Mg Business - 16/01/2020 Confirmed reviews ALL

As usual, a great convenient stay with extremely friendly staff

Dear MICHAEL G. We very much appreciate your comments regarding our staff during your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback concerning the team. I will share your comments with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the new design and the "mobile check in", it's the new way to save time during your check in and to be more user friendly with our guest. You will find this new process soon in all the hotel of the Accor group. I'm sure that your will enjoy it in few stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

low-contact, practical stay

Customer review rating 4.3/5

Sh Friends - 06/01/2020 Confirmed reviews ALL

The room is big enough and practical for a weekend when you do only want to sleep there. The comfort level is OK, however the room was quite cold and the tram could be heard even with closed windows.

Dear Holfgang M.. All our team wish you all the best for 2020. Thank you for taking the time to share your feedback. We would have a look concerning your remark to improve the way to make our check in. With our staff we try to provide to our guest more efficiency and personnal contacts. Maybe we didn't reach our goal with when you checked in last friday. So we would try to correct this as soon as possible. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager

A short family visit

Customer review rating 4.3/5

Daniel Families - 29/12/2019 Confirmed reviews ALL

Very helpful staff. We had to accommodate our dog and there was absolutely no problem. Clean and comfortable rooms.

Dear Elisabeth noe G., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. Even with a supplement of 20 CHF per night our hotel is also pet friendly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant manager

friendly and efficient staff, a nice lounge

Customer review rating 4.3/5

Ludwig Couples - 28/12/2019 Confirmed reviews ALL

good

Dear Chantal julie M., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback especially concerning our staff and its professionnalism. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Comfortable business hotel

Customer review rating 4.3/5

Thomas K. Business - 23/12/2019 Confirmed reviews ALL

Friendly welcoming, comfortable rooms, good breakfast buffet

Dear Thomas asger K., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. We apologize concerning the inconvenience with your invoice. Did you received it now? Sincerely, Benoit Assistant Manager

Sr Managing Consultant

Customer review rating 4.3/5

John M. Business - 18/12/2019 Confirmed reviews ALL

Staying in general is ok however each and every time i have to mail again and again to get the invoice. i am working for a bank and i need to submit the invoice. can some one look in to this please. thanks in advance best regards John m. email: jo…

Dear mister m.. Thank you for taking the time to share your feedback. I just sent to you the invoice by mail and I do apologize for the delay of the sending. I would be my best to improve this item before your next stay with us. Sincerely. Benoit Assistant Manager

Very good except the smell in the bathroom.

Customer review rating 4.3/5

Anonymous Business - 16/12/2019 Confirmed reviews ALL

Check in was fast, food service was great, room was clean, and location was great with easy access to public transportation. The only negative about the stay was the smell from the bathroom.

Fair place, very convenient location, close to the office and the tram station. Clean and with all the basic requirements. Very appreciated the complimentary public transport ticket.

Customer review rating 4.3/5

Adp Business - 13/12/2019 Confirmed reviews ALL

Liked: the cleanliness, location, rooms (not super comfortable but good). The bed down should be thicker and warmer (being winter...it was too thin and cold). Do not like: for some reasons the invoice via email does not arrive. Instead I receive very well all the Accor Hotels membership newsletters and Survey links...…. Still waiting for the invoice from my last staying at your hotel in fact (Dec 10th-11th!!!).

Dear Antonella D., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. I do apologize concerning your invoice. I just sent it again few minutes again. Do not hesitate to contact me directly on : h7… in case of you won't receive it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Nice and cosy

TripAdvisor rating 4.0/5

Custe Couples - 11/12/2019 TripAdvisor review

For a good value for money and easy access to various amenities and facilities including transport and shopping, Petit Lancy just ticks all the boxes. Quiet without being boring. Had an amazing weekend.

Dear Custe. Thanks you so much for this amazing recommandation. I can see you enjoyed your stay with us. I hope that we could see you again in Petit Lancy......Maybe to get the 5 stars for your next rating. Best regards Benoit Assistant Manager

Business trip

Customer review rating 4.3/5

Hsnylmz Business - 09/12/2019 Confirmed reviews ALL

It was ok overall

Dear Husnu Y.. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely. Benoit Assistant Manager

Superb

Customer review rating 4.3/5

Rahul D. Business - 07/12/2019 Confirmed reviews ALL

The new combined Ibis Geneva Petit lancy and Budget lancy is better than separate ones! Front office is LESS Friendly!

Dear Rahul Priyadarshi. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short during your check in. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. I hope that you would maintain your confidence in our hotel for your next stay. Sincerely, Benoit Assistant Manager

room too hot & lack of customer service

Customer review rating 4.3/5

Gerard Business - 04/12/2019 Confirmed reviews ALL

The rooms that my colleagues and I were staying in on the 2nd floor were extremely hot, and the air conditioning was not working. It was also impossible to open the windows. We had to leave for business meetings in the morning, but tried calling the hotel several times during the day. Unfortunately no-one ever picked up, even though there is supposedly 24/7 reception service. Of course, it does not help, if the receptionist also needs to do other work, like serving drinks at the bar. After an email was sent, hotel management finally agreed to provide a handle to open the window in our room. When I went to pick up my handle, I again had to engage in some level of negotiation before the receptionist finally handed over the window handle. Not a nice experience.

Dear Geert herman G., Thank you for taking the time to tell us about your experience at the ibis Genève Petit Lancy. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I ensure you that we tried to do that our guest feel well in our hotel: And not "inferior" as you unfortunatly felt. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will spoke with my team who was in charge during your stay to find a solution to these issues which you met. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely. Benoit Assistant Manager

really satisfied

Customer review rating 4.3/5

Bonny Solo - 02/12/2019 Confirmed reviews ALL

very fantastic

Dear BONY M., Thanks you so much for this amazing recommandation following your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit Assistant Manager

Comfortable and modern room creating pleasant stay.

Customer review rating 4.3/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Nice room, clean. Pleasant stay. However environment note is hard to understand to get proper towels management.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! I do confirm that our hotel participate to the Plan For THe Planet program, and we offer to our guest to not clean the towels everydays. Sincerely. Benoit Assistant Manager

Brilliant

Customer review rating 4.3/5

Tutu Solo - 27/11/2019 Confirmed reviews ALL

Nice cosy room, clean facilities & very comfortable bed. I was tempted to stay in bed all day. So far the best Ibis i have visited.

Dear Adetutu olufunke A., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. Next time do not hesitate to book one more night. You could enjoy our bed longer :). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit Assistant Manager

everything as expected, one still bothers mee....

Customer review rating 4.3/5

Me Business - 26/11/2019 Confirmed reviews ALL

Staying was nice and as expected, but I haven´t received my invoice yet, even after sending a reminder email last friday. As customer I expect getting the invoice without the need to ask for it.

Dear Constantin julius S., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I took care about your complain concerning the invoicing. I just sent it few minutes ago. I apologize for the delay and hope that you will keep your trust and confidence with our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager

Comfortable business hotel

Customer review rating 4.3/5

Anonymous Business - 21/11/2019 Confirmed reviews ALL

Comfortable room, very good breakfast, nice service

Dear Thomas asger K., We very much appreciate your comments, especially concerning the service, regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benoit Assistant Manager

It was really good, very helpful staff

Customer review rating 4.3/5

Richard Couples - 18/11/2019 Confirmed reviews ALL

It was very good, clean and helpful staff.

Dear Richard gbolahan A., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely. Benoit Assistant Manager
Customer review rating 4.3/5

John M. Business - 18/11/2019 Confirmed reviews ALL

overall all ok, the discomfort here is that i do not get the

Dear Bisnoedath m.. Many thanks for your e mail. I do concern with your request concerning the invoising, and I hope that you received you bill now. Be sure that I would take with my teams care about the process for sending it in the future. Thank you again for sharing your experience, and we hope your next visit will be better. Sincerely, Benoit Assistant Manager

Very comfortable stay and good breakfast

Customer review rating 4.3/5

Alison S. Business - 17/11/2019 Confirmed reviews ALL

All good, thank you. Staff very friendly and helpful and I appreciated a room which had matched with my request. Bed very comfortable. Breakfast was good too.

Dear ALISON S., We very much appreciate your comments regarding your stay at the ibis Genève Petit Lancy. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Benoit Assistant Manager
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