ibis Geneve Petit Lancy Hotel 2 stars

As Platinum Member there is somes benefits like for exemple the 'Welcome Drink etc .. Normally some specials beers - like local beer in small bottles - are not included but accorded, and of course definitely appreciated. That in Ibis Petit Lancy as well. Anyway to coincide of my last stay the receptionist has me refused the lovely gesture by explaining me that was not allowed bla bla bla .. People, we talk about a selling price of 6-8 SFr (maybe ..) Good, after 10 hours on the road I didn't really want to respond any more but has been definitely annoying .. I mean not very 'welcoming' .. 2-0 for inflexibility!

Great location, very comfortable

Thank you for making me feel welcome and being very friendly. As usual the rooms are clean and comfortable. The breakfast is delicious.

The hotel is functional, clean and well placed for local transport. What makes this hotel standout in the staff - they were very kind and helpful to both me and my wife. I would like to express my gratitude and thanks to the two women who worked the reception and the male barman who has been there a number of years!

Better explanation of the card to use in the elevator, on the door of the room would be nice

good hotel overall, room was nice, breakfast was sufficient although might me more diverse, location was good especially when we received our transportation cards, would recommend

The check in and check out process if very quick, room was very clean, temperature in the room was good. The minuses: no kettle to boil the water, no small fridge. Not to fancy design (but simple)

Everything was fine just the towers i have find in was really dirty it seems like the room wasn't prepared properly

I know all the staff, it is my Geneva home away from home. Sometimes I miss a small fridge in the room. But the staff is always accompanying with a late night refreshment. What I also miss, is the ability to open the window and air the room out. They make you reliant on the air conditioning. Adnan always takes care of me, he is awesome. The other staff are all friendly and are quick. I can deal with the reception desk removed, but I can see newcomers are clearly confused after they walk in and most of the time try to get the attention of the bar staff, while they have to talk to the reception staff that is all over the place as the reception desk is gone.

Good location close to the office I was visiting

I had the worst experience in your hotel starting from the aggressiveness of the stuff dealing with customers in addition to all the lack of support or help with lots of bags, very bad taste of food, AND LAST BUT NOT LEAST I MY STUFF WAS STOLEN FROM MY ROOM (A FACE MAKEUP PALLETE FROM SEPHORA) I REQUEST AN INVESTIGATION TO BE DONE AND FEEDBACK TO BE SENT TO ME IN ADDITION I WILL MAKE SURE THAT MY COMPANY PROCTER & GAMBLE WILL NEVER LET ANY OF OUR EMPLOYEES STAY IN ANY OF ACCOR GROUP HOTELS

The staff was very helpful and welcoming. They were able to accommodate my early check in request which helped me have a productive work day on the first day of my trip. My room was clean, quiet and comfortable. I chose the breakfast option, and was very satisfied with the choices offered.

Good location, next to tramway station, very clean and organized, friendly employees. It is my every time choice when travelling to Geneva because of the proximity to the office and quick access to the airport.

Nice, comfortable room with most amenities being taken care of. No way to make a hot drink in the room or on the floor, though. And the breakfast was incredibly expensive for a very basic buffet.

Although the staff took my e-mail address I didn't receive a receipt for my stay.