Room I was given, was tiny with no space to leave a suitcase open - view on the interior court, i.e. on the air handling unit. Nothing to see! Might as well just remove the window. I am not coming back here.

Only stayed one night but lovely room and comfy bed. Staff very friendly and helpful. Great location too.

It was a father/daughter trip to Paris. First time for my daughter in Paris and I wanted a great hotel, with a great location and I knew I could not go wrong with Sofitel Baltimore. Everything was perfect and my daughter loved it!

We had an enjoyable stay. The staff was courteous and helpful in any of our needs or requests. The room was nice and the bed comfortable.

Nice clean room but sadly air conditioning unit too noisy. Had to turn down speed. I'm sure this can be rectified.

The room had the worst view in the hotel. The service was not 5-Star. Turn-down service was late or non-existent most nights. They did not refill soap or coffee unless I called down. The desk char was uncomfortable. The concierge was not very accommodating. I would not recommend to travelers on a multi-day holiday. It's not at the level of care I've come to expect at Sofitel

Very good experience

Friendly check-in Room not cleaned up well (scattered items from coffee on the floor) Tiny room with window to inner court Very noisy when opening the window

There were several problems with the room. The hair dryer didn't work, but we did get a new one. There is black mold on the tile grout on the floor near the shower and a loose tile next to the toilet.

I booked through the Accor website and was disappointed to find that the room allocated to myself and my husband was an extremely pokey double bedroom with no space between the bed and the walls. I had to ask for another room and had to pay an upgrade of euro 140 per night. The new room was quite nice but we could not use the a/c because there was a musty smell. That being said the staff were very nice and the room clean. The hotel was also nicely furbished downstairs. However I could have had a choice of proper five star hotels in the same area for the price I ultimately paid.

Very comfortable and great location with almost everything on the doorstep.

a very nice stay at your hotel.

Our stay was okay but found the location was central but not close to anyone attraction. the rooms were a bit tired, worn carpet, but overall okay no sound on the english tv channels which was annoying

I have been coming to your hotel many times now over the years. Each time I come I tell your staff that the artwork in the two lifts is crooked. They are not centred and quite askew. Your hotel is a beautiful intimate place but it would take very little to straighten two frames. Next time I come give me the tools and I will take care of it.

A great alternative to the big chain hotels, but yet with all the service and comfort one would expect from a five stars in Paris. Located in between the Arch and the Eiffel Tower, with a metro station just in front of it, the hotel could not be better placed.