Sofitel Paris Baltimore Tour Eiffel Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 5,258 reviews

ALLSAFE approved hotel

Sofitel Paris Baltimore Tour Eiffel
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+ 20 Services

Hotel extras

  • An ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 paris
france

Fax: (+33)1/44345444

Check-in from 14h00

Check out up to 12h00

  • PORTE DE ST CLOUD - OPERA:  22 KLEBER-BOISSIERE

  • TROCADERO - GARE DE L'EST:  30 KLEBER - BOISSIERE

  • NATION-CHARLES DE GAULLE ETOILE:  6 BOISSIERE

  • NATION-PORTE DAUPHINE:  2 VICTOR HUGO

  • PONT DE SEVRES-MAIRIE DE MONTREU:  9 TROCADERO

  • RER A:  RER A CHARLES DE GAULLE - ETOILE

  • By plane

    PARIS CHARLES DE GAULLE At 29.5km / 18.33 miles

  • By plane

    PARIS ORLY At 22.9km / 14.23 miles

  • By train

    GARE DU NORD At 6.1km / 3.79 miles

  • By train

    GARE MONTPARNASSE At 4.8km / 2.98 miles

  • By train

    GARE ST LAZARE At 4km / 2.49 miles

GPS:48.866381, 2.289507

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Beautiful materials in harmonious, original shades give the 103 rooms (including 28 suites) at the Sofitel Paris Baltimore Tour Eiffel a warm atmosphere, perfect for rest and relaxation. With MyBed bedding, free WIFI, iPhone docking station, and flat-screen TV, each room provides wellness and relaxation. Some rooms enjoy a view over the Eiffel Tower. The hotel also makes connecting rooms available for families.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 102

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Sofitel Paris Baltimore Tour Eiffel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,258 reviews

TripAdvisor Rating 4.5/5

434 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Excellent service, clean, safe, location is very convenient!

Customer review rating 4.0/5

Rl Friends - 01/12/2021 Confirmed reviews ALL

I loved how easy it was to book with Sofitel last minute on call. Concierge was very helpful & made my stay in Paris very special with all the Parisian tips! They were very helpful in organizing a covid test at the hotel and delivering breakfast to the room in light of covid. Breakfast is also good with enough options - though I would have loved some diary alternatives. Will definitely stay here again!! One of the best hotels I have stayed in Paris over the years.

Not a Sofitel experience

TripAdvisor rating 1.0/5

lfrluis 24/11/2021 TripAdvisor review

The superior room I was placed in, if not the worst, one of the worst possible: next to the service elevator and with a horrible view of the "courtyard". The hotel with hundreds of rooms could not get a decent room for a Platinum member. The fruits I received as a welcome gift were definitely not fresh. In the bathroom, the shower was defective. My room was not cleaned on Saturday. I left at 8:30 am and returned at 3:00 pm. After that I put up the Do Not Disturb sign and even so a lady entered the room for no reason. Another embarrassing situation as I was undressed and warned not to be disturbed. Location is good. Rooms are very small. No view at all. Staff OK.

Dear Guest, We truly appreciate that you took the time to share with us your feedback even if we are saddened to read that your last stay in our hotel did not live up to your expectations. We have plenty of room categories with courtyard view or street view and different sizes, that we would be delighted to let you visit. Indeed, the upgrade for our ALL members depends on our daily availability and can therefore not be guaranteed. We take note of your preferences for a room with street view. and hope to have the pleasure of welcoming you again,
Customer review rating 5.0/5

Nancy H. Couples - 22/11/2021 Confirmed reviews ALL

It’s always perfect

Dear Madam H., Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us. We truly hope to have the pleasure of welcoming you back very soon. Warm Regards, Ninon Lambert Guest Relation Officer

Well located and good quality

Customer review rating 4.0/5

On C. B. Couples - 21/11/2021 Confirmed reviews ALL

Sofitel Paris Baltimore is located next to Trocadero, where you have the best views toward Eiffel Tower. Hotel guest service was excellent and our welcome was done very professional way. Good help from the door man/piccolo - who was very polite and professional at his work. Room nice, clean and Paris style with Sofitel features.

Dear Mister H., Thank you for posting your review regarding your latest experience at Sofitel Paris Baltimore. We are delighted that your stay matched your expectations and that you appreciated our friendly staff. Rest assured that we will share your appreciation with them. We look forward to host you soon again, Kind regards, Ninon Lambert Guest Relation Officer

Well located very comfortable bed

Customer review rating 4.5/5

Pratap S. J. B. R. Couples - 19/11/2021 Confirmed reviews ALL

Wonderful location, very friendly staff, fabulous bed. Extremely comfortable sleep.

Dear Mister Pratap, We are delighted that you enjoyed our friendly staff, as well as our MyBed by Sofitel mattress quality, which we are very proud about. Thank you so much for this warm comment! We take good notes of your comment about the bidet and hope to have the pleasure hosting you soon again. Kind regards, Ninon Lambert Guest Relation Officer

Well Located Tiny room

Customer review rating 1.5/5

Anonymous Business - 19/11/2021 Confirmed reviews ALL

Room I was given, was tiny with no space to leave a suitcase open - view on the interior court, i.e. on the air handling unit. Nothing to see! Might as well just remove the window. I am not coming back here.

Dear Mister T., We truly appreciate that you took the time to share with us your feedback even if we are saddened to read that your last stay in our hotel did not live up to your expectations. We hope to have the chance of welcoming you again, Ninon Lambert Guest Relation Officer

Luxurious Stay

Customer review rating 4.5/5

Cliff G. Business - 15/11/2021 Confirmed reviews ALL

Only stayed one night but lovely room and comfy bed. Staff very friendly and helpful. Great location too.

Dear Mister G., Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated the quality of our MyBed By Sofitel mattress and also the friendliness of our staff. We truly hope to have the pleasure of welcoming you back very soon. Warm Regards, Ninon Lambert Guest Relation Officer

Great stay!

Customer review rating 4.5/5

Didier Families - 15/11/2021 Confirmed reviews ALL

It was a father/daughter trip to Paris. First time for my daughter in Paris and I wanted a great hotel, with a great location and I knew I could not go wrong with Sofitel Baltimore. Everything was perfect and my daughter loved it!

Dear Mister D., Thank you for posting your review regarding your latest experience at Sofitel Paris Baltimore. We are delighted that your stay matched your expectations and that you appreciated our staff and the cleanliness of our hotel. We look forward to welcoming you back. Ninon Lambert Guest Relation Officer

Enjoyable experience

Customer review rating 5.0/5

Mike G. Couples - 10/11/2021 Confirmed reviews ALL

We had an enjoyable stay. The staff was courteous and helpful in any of our needs or requests. The room was nice and the bed comfortable.

Dear Mister G., Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us. We truly hope to have the pleasure of welcoming you back very soon. Warm Regards, Ninon Lambert Guest Relation Officer

Good location

Customer review rating 4.0/5

Silver F. Business - 07/11/2021 Confirmed reviews ALL

Nice clean room but sadly air conditioning unit too noisy. Had to turn down speed. I'm sure this can be rectified.

Dear Mister B., Many thanks for taking the time to post such a kind review with us. We are delighted to read that you appreciated our location and cleanliness of our hotel. We take notes of your comment about the air conditioning and look forward to welcoming you back, Kind regards, Ninon Lambert Guest Relation Officer

I was disappointed.

Customer review rating 2.0/5

Karl K. Couples - 07/11/2021 Confirmed reviews ALL

The room had the worst view in the hotel. The service was not 5-Star. Turn-down service was late or non-existent most nights. They did not refill soap or coffee unless I called down. The desk char was uncomfortable. The concierge was not very accommodating. I would not recommend to travelers on a multi-day holiday. It's not at the level of care I've come to expect at Sofitel

Dear Mister K., We truly appreciate that you took the time to share with us your feedback even if we are saddened to read that your last stay in our hotel did not live up to your expectations. We hope to have the chance of welcoming you again, Ninon Lambert Guest Relation Officer

Perfect

Customer review rating 4.0/5

R. Business - 03/11/2021 Confirmed reviews ALL

Very good experience

Dear Mister R., Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us. We truly hope to have the pleasure of welcoming you back very soon. Warm Regards, Ninon Lambert Guest Relation Officer

ok

Customer review rating 2.5/5

Claus B. Business - 03/11/2021 Confirmed reviews ALL

Friendly check-in Room not cleaned up well (scattered items from coffee on the floor) Tiny room with window to inner court Very noisy when opening the window

Dear Mister B., Thank you very much for taking the time to share your experience with us. We are delighted that you enjoyed the professionalism of our team, however, we feel sorry that your room didn't reach your expectation. Your feedback is very important for us. We hope to have the opportunity to welcome you again soon in Paris. Kind regards, Ninon Lambert Guest Relation Officer

Beautiful location, everyone was very professional and courteous.

Customer review rating 4.0/5

Brenda Y. Friends - 01/11/2021 Confirmed reviews ALL

There were several problems with the room. The hair dryer didn't work, but we did get a new one. There is black mold on the tile grout on the floor near the shower and a loose tile next to the toilet.

Dear Madam Y., Many thanks for taking the time to post such a kind review with us. We are delighted to read that you appreciated our location and friendly staff. We take notes of your comment about the amenities and look forward to host you soon again, Kind regards, NInon Lambert Guest Relation Officer

Four star hotel marked as a five star hotel

TripAdvisor rating 3.0/5

Lorraine S 01/11/2021 TripAdvisor review

I booked through the Accor website and was disappointed to find that the room allocated to myself and my husband was an extremely pokey double bedroom with no space between the bed and the walls. I had to ask for another room and had to pay an upgrade of euro 140 per night. The new room was quite nice but we could not use the a/c because there was a musty smell. That being said the staff were very nice and the room clean. The hotel was also nicely furbished downstairs. However I could have had a choice of proper five star hotels in the same area for the price I ultimately paid.

Dear Lorraine, Thank you very much for taking the time to share your experience with us. Our team is doing her best in order to satisfy all our guests. However, we feel sorry that your Suite didn't reach your expectations. Your feedback is very important for us, taht is why we are delighted through that you enjoyed the professionalism of our team and the cleanliness of your Suite. We hope to have the opportunity to welcome you again soon in Paris. Kind regards, Ninon Lambert Guest Relation Officer

Lovely hotel

Customer review rating 4.5/5

Mweld Business - 27/10/2021 Confirmed reviews ALL

Very comfortable and great location with almost everything on the doorstep.

Dear Mister W., Nous vous remercions d’avoir pris le temps de partager ce commentaire avec nous. Nous sommes ravis de lire que vous avez apprécié notre hôtel et prenons bonne note de votre commentaire concernant le petit-déjeuner. Meilleures salutations, Ninon Lambert Guest Relation Officer

Good stay

Customer review rating 4.0/5

H Business - 22/10/2021 Confirmed reviews ALL

a very nice stay at your hotel.

Dear Mister Q., Many thanks for taking the time to post such a kind review with us. We are delighted to read that you appreciated your time among us. We take good notes of your comment about the carpet and look forward to host you soon again, Kind regards, Ninon Lambert Guest Relation Officer

Booked at short notice

Customer review rating 3.0/5

Nicola P. Families - 19/10/2021 Confirmed reviews ALL

Our stay was okay but found the location was central but not close to anyone attraction. the rooms were a bit tired, worn carpet, but overall okay no sound on the english tv channels which was annoying

Dear Mister p., We would like to thank you sincerely for your comments after your stay with us, which help us constantly to keep up our 5* quality standards. Our location is 5min away from the Eiffel Tower at Trocadéro Esplanade and 10min away from the Arc de Triomphe & Champs Elysées. Also, any railway station is reachable in 20min with taxis or metros. Our friendly concierge team is always available for you, in order to help you find the quickest way through our Paris. We are saddened to read that even after our technician immediate intervention, you couldn't enjoy the international channels properly. We take good notes of your comments and will share it with our team. We hope to have the pleasure hosting you soon again, Kind regards, Ninon Lambert Guest Relation Officer

The rooms are comfortable and well appointed

Customer review rating 5.0/5

Mark I. Business - 14/10/2021 Confirmed reviews ALL

I have been coming to your hotel many times now over the years. Each time I come I tell your staff that the artwork in the two lifts is crooked. They are not centred and quite askew. Your hotel is a beautiful intimate place but it would take very little to straighten two frames. Next time I come give me the tools and I will take care of it.

Dear Mister I., Thank you warmly for your positive review. We are glad to hear that you enjoyed your stay with us. Concerning the two frames in the lift, they are among those things in historical buildings that never change and pattern the place's character... I will give a quick notice to our maintenance staff through! Thank you again for helping up to maintain our 5* quality standards. We look forward to host you soon again, Kind regards, Ninon Lambert Guest Relation Officer

Cosy, little and quite well located hotel in Paris

TripAdvisor rating 4.0/5

robertomZ8925BU Business - 01/10/2021 TripAdvisor review

A great alternative to the big chain hotels, but yet with all the service and comfort one would expect from a five stars in Paris. Located in between the Arch and the Eiffel Tower, with a metro station just in front of it, the hotel could not be better placed.

Dear Guest, Thank you for sharing your positive review regarding your recent experience at Sofitel Paris Baltimore. We are delighted that you enjoyed our location and confortable rooms. We hope to have the pleasure of welcoming you again, Warm greetings,

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