Sofitel Paris Baltimore Tour Eiffel 5 stars

Customer review rating (ALL Rating) 4.6/5 806 reviews

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Sofitel Paris Baltimore Tour Eiffel - Image 1
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88 Bis Avenue Kleber, 75116 PARIS, France

Description

Hotel extras

  • Ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

  • Restaurant, Lordy's Paris Club

Our accommodation(s)

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Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 PARIS
France

GPS:48.866381, 2.289507

Telephone
Fax +33 1 44 34 54 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  806 reviews

TripAdvisor Rating  4.5/5  841 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Joshua C. Families - Confirmed reviews ALL

We stayed two nights at this hotel. It was an amazing location. The staff was super helpful and amazing. We love the room, we love the lobby. We love the restaurant and bar. Would go back anytime

Dear Mr. C., Thank you very much for your perfect score ! I hope that our “amazing location” enabled you to have a wonderful stay in the City of Light, full of beautiful memories. Your words are a precious reward for us ! Rest assured that I will share your feedback with Ismail and our “super helpful and amazing” staff. I would also like to thank you for your loyalty to the Accor group. I look forward to welcoming you and your family back soon, Warm regards, Audray Lucia Baundu Guest Relation Officer

Customer review rating 3.0/5

Rob B. Friends - Confirmed reviews ALL

I was very unsatisfied upon arrival. I am a goldmember, booked two rooms in your hotel, but when I arrived at 4:00npm, I was told that rooms were not ready and that the guests whomstayed in these rooms were on a tour, and probably!! would be back at 5-6pm. This is really unacceptable

Dear Rob, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced upon arrival. It is our priority to ensure our guests have a seamless check-in experience, and we regret that this was not the case for you. Please be assured that your comments will be taken into consideration as we strive to enhance our service. We appreciate your understanding and hope to welcome you back for a more pleasant stay in the City of Light. Best regards, Sofitel Paris Baltimore Tour Eiffel

Customer review rating 1.0/5

Cesar M. Couples - Confirmed reviews ALL

My experience was terrible. The hotel is underrated. As I arrived early, I checked in and left my bags as the room wasn't ready. In the evening when I arrived, a very unfriendly member of staff gave me the room key. When I got to the room I couldn't believe it. A tiny room at the end of a corridor with a flight of stairs inside and a window facing a wall. I'd never seen such a bad room. I complained and they moved me to a more reasonable one, but far from the standards I was expecting. Breakfast in the morning was another bad experience. We were still having breakfast and the staff started tidying up in front of us and covering everything with cling film. Surreal. Not even in a two-star hotel should you see something like this. Bad service and a bad experience.

Dear Cesar, Thank you for sharing your feedback regarding your recent stay at Sofitel Paris Baltimore Tour Eiffel. I sincerely apologize that your experience did not meet your expectations. We strive to provide exceptional service and accommodations. I regret that the initial room assigned to you did not align with your expectations and that the staff's demeanor did not reflect our commitment to hospitality. Your comments regarding the breakfast service have also been noted, as we aim to create a pleasant dining experience for all our guests. We understand that such interruptions can be unsettling, and we appreciate your insights as they help us identify areas for improvement. Once again, I apologize for the inconveniences you encountered. Your experience is important to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Best regards, Sofitel Paris Baltimore Tour Eiffel

Customer review rating 4.0/5

Kenneth M. Solo - Confirmed reviews ALL

The staff was very good and helpful. The location was great between the Eiffel Tower and the Arc. Breakfast was good.

Dear Mr. M., Thank you for your kind words and excellent score! Your recommendation is the highest compliment we could receive. I am absolutely thrilled to know that the Sofitel Baltimore Tour Eiffel lived up to your expectations. I look forward to welcoming you back for another memorable visit to Paris! Warm regards, Audray Lucia Baundu Guest Relation Officer

Customer review rating 5.0/5

Sarah N. Families - Confirmed reviews ALL

Top personnel super gentil

Chère Madame N., Je suis ravie de savoir que le Sofitel Baltimore Tour Eiffel fut à la hauteur de vos attentes. Je souhaite également vous remercier pour votre fidélité au sein du groupe Accor. En vous souhaitant une excellente journée, Audray Lucia Baundu Chargée de Relation Clientèle

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Other web-users rate our hotel

  • 394 reviews 9.9/10 Location
  • 491 reviews 6.7/10 Room
  • 717 reviews 9.2/10 Service
  • 164 reviews 8.9/10 Breakfast
  • 135 reviews 6.7/10 Cleanliness
  • 64 reviews 9.4/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.