Sofitel Paris Baltimore Tour Eiffel Hotel 5 stars

The staff was very warm and welcoming when we arrived, and was very helpful with restaurant recommendations, sightseeing tours, etc. Will definitely stay here again in the future!

I had a great stay and wished I stayed longer. The location is perfect and you have great restaurants around you. The staff were amazing and very friendly. They gave me great restaurant recommendations. The room was really spacious and the amenities where from my favorite brand Hermès ❤️ The bathroom design was nice and clean. Room service was fast and tasty. I would definitely stay there again when I am in paris .

Spacious nicely equipped room. Good location. Very friendly and supportive staff.

The people were great!

Very friendly service and accommodating. Easy to communicate only wish they had more dinner selections on menu. Nice central location to Eiffel Tower and metro station.

Very nice staff and support. Front desk clerks were very helpful. Location is great.

Very professional and courteous. Very pleasant stay.

I was very pleased with the my stay and will come again

The hotel has an excellent location, good size rooms and friendly professional staff. I think the hallways could be renovated to a lighter colour and the side entrance needs to be more secure - anyone can enter the hotel through the side and go up the elevator to the rooms. During corona while there is limited food service, I think a simple intercontinental breakfast should be complimentary with the room.

Wonderful team

Great staff, great welcome, room is functional with nice bedding and clean, a little bit on the noisy side and air conditioning was weak. Very well located property. A bit too expensive given for the amenities. Breakfast was expensive and weak

While I understand social distancing, plastic glass, ... I do not understand why I had the impression to pay 400€ for a Mercure type of experience. I am Diamond, Loyal to Accor, but this experience was terrible. - no mini bar - limited pilow (only one for a king size bed), limited towels 1 - I was upgraded to a nice suite last time. Today, I kept my tiny classic room with a shower while my profile shows I prefer bath No personal treatment, no upgrade, no fancy. You lost the pleasure of visiting Sofitel, you just get a bed. no fun, no fancy gifts or services.

From arrival to departure, the best service from a very competent staff. Very good restaurant. Also the location on Paris is very good. The only little item is, that there was one less chair than usual and we needed a place to put pur suitcases’s.

I stayed at Sofitel with my family and children. Although the hotel is good. The service is terrible. The receptionist does not value Plaintinum members. The room service is terrible, they take 2 to 3 hours to delivery even after repeated calls. We had requested for airport Cab for early morning flight, in the morning they tell as cabs are not available. I had to book two different taxis with my small kids and luggage. The service for kind for rates they charge as five star hotel is terrible.

Not sure what to say that have not been said. Exceptional venue and even more amazing level of service, incomparable to other places I have been in before. A friend of mine who adviced us this Sofitel told me "there are 5 stars and 5 STARS". I totally get what he means now. Context, I went to that Sofitel to spend a special evening with my partner and the staff went among and beyond to make our stay memorable and unique. It's for this level of service that the next time we travel, our first step will be to look at Sofitel offers. An exceptional experience, top to bottom.