Sofitel Paris Baltimore Tour Eiffel 5 stars

Customer review rating (ALL Rating) 4.5/5 804 reviews

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Description

Hotel extras

  • Ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

  • Restaurant, Lordy's Paris Club

Our accommodation(s)

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Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 PARIS
France

GPS:48.866381, 2.289507

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  804 reviews

Customer review rating 4.0/5

Jeanette B. Families - Confirmed reviews ALL

A nice and comfortable stay.

Dear Jeanette B., Thank you for your kind words regarding your recent stay at our hotel. We are pleased to hear that you found our location to be convenient and enjoyed a comfortable experience. We look forward to welcoming you again. Sofitel Paris Baltimore Tour Eiffel

Customer review rating 5.0/5

Omiros S. Couples - Confirmed reviews ALL

We checked in at a Junior Suite to celebrate my wife's birthday. Even though we could not get a high rise room to see Eiffel Tower, the staff and concierge treated us so nice. Naomi Delauney

Dear Omiros S., Thank you for your kind words following your recent stay with us. We are truly delighted to know that our team contributed to making your wife’s birthday celebration so special and memorable. Creating meaningful moments for our guests is at the heart of what we do, and your appreciation is a wonderful recognition of our ambassadors’ dedication. Please be assured that your kind comments will be warmly shared with the entire team. We look forward to welcoming you again very soon. Best regards, Sofitel Paris Baltimore Tour Eiffel

Customer review rating 5.0/5

Brian R. Couples - Confirmed reviews ALL

Exceptional helpful & friendly staff, great breakfast options, with gluten free options & reasonable dining options.

Dear Brian R., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our helpful staff, breakfast offerings, and dining options. Your satisfaction is our priority, and we appreciate your support. We hope to have the pleasure of welcoming you again very soon. Sofitel Paris Baltimore Tour Eiffel

Customer review rating 1.0/5

Aurelien S. Families - Confirmed reviews ALL

Service was really bad. Accor status was not recognized and room was not ready on time. For that price please help your self and go to another hotel.

Dear Aurelien, Thank you for sharing your feedback. I regret to learn that your experience did not meet your expectations, particularly regarding service and room readiness. We strive to provide a seamless stay for all our guests, and your comments will be reviewed with the entire team. Best regards, Sofitel Paris Baltimore Tour Eiffel

Customer review rating 2.5/5

Noppavat V. Couples - Confirmed reviews ALL

Disappointing Platinum Experience: As a Platinum member, I expected a seamless 5-star stay, but the service was inefficient. My room was poorly located at the end of a long hallway and required walking up 10 extra steps from the elevator—highly inconvenient for city travelers. Additionally, we returned to a clogged bathroom basin, and the breakfast service was mediocre with limited choices, slow hot food delivery, and incorrect drink orders. The friction in service and room accessibility does not align with a premium luxury experience.

Dear Noppavat V., As a Platinum member, your loyalty is incredibly important to us, and I was deeply concerned to read that your recent stay did not reflect the premium luxury experience we strive to provide. Please accept my sincerest apologies for failing to meet your expectations. We take your feedback regarding the room and the technical issues in your bathroom very seriously. We value your loyalty. We are committed to regaining your trust and ensuring your next visit is the 5-star experience you deserve. Sincerely, Best regards, Sofitel Paris Baltimore Tour Eiffel

Other web-users rate our hotel

  • 417 reviews 9.7/10 Location
  • 556 reviews 6.5/10 Room
  • 913 reviews 9.2/10 Service
  • 266 reviews 5.2/10 Comfort
  • 189 reviews 8.7/10 Food
  • 162 reviews 8.7/10 Breakfast
  • 139 reviews 6.1/10 Cleanliness
  • 94 reviews 9.2/10 Bar

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