Sofitel Paris Baltimore Tour Eiffel

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Sofitel Paris Baltimore Tour Eiffel 5 stars

Customer review rating (ALL Rating) 4.5/5 551 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • An ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 PARIS
France

Telephone +33 1 44 34 54 54

Fax +33 1 44 34 54 44

Contact email

  • PORTE DE ST CLOUD - OPERA:  22 KLEBER-BOISSIERE

  • TROCADERO - GARE DE L'EST:  30 KLEBER - BOISSIERE

  • NATION-CHARLES DE GAULLE ETOILE:  6 BOISSIERE

  • NATION-PORTE DAUPHINE:  2 VICTOR HUGO

  • PONT DE SEVRES-MAIRIE DE MONTREU:  9 TROCADERO

  • RER A:  RER A CHARLES DE GAULLE - ETOILE

  • By plane

    PARIS CHARLES DE GAULLE At 29.5km / 18.33 miles

  • By plane

    PARIS ORLY At 22.9km / 14.23 miles

  • By train

    GARE DU NORD At 6.1km / 3.79 miles

  • By train

    GARE MONTPARNASSE At 4.8km / 2.98 miles

  • By train

    GARE ST LAZARE At 4km / 2.49 miles

GPS:48.866381, 2.289507

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Our accommodation(s)

Beautiful materials in harmonious, original shades give the 103 rooms (including 28 suites) at the Sofitel Paris Baltimore Tour Eiffel a warm atmosphere, perfect for rest and relaxation. With MyBed bedding, free WIFI, iPhone docking station, and flat-screen TV, each room provides wellness and relaxation. Some rooms enjoy a view over the Eiffel Tower. The hotel also makes connecting rooms available for families.

Our guest reviews

Our guest reviews for
Sofitel Paris Baltimore Tour Eiffel

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  551 reviews

TripAdvisor Rating  4.5/5  450 reviews

Certificate of excellence 2022

Perfect location - very friendly staff

Customer review rating 4.0/5

Ole Families - Confirmed reviews ALL

Very good location between Arc de Triumph and Tour Eiffel, only 3 minutes walk down to Trocadero, to have a perfect view of the Eiffel Tower. Very friendly staff - concierge was very helpful both in advance and during our stay. Nice rooms, relatively new bathrooms. Bedroom ok, but perhaps in need of upgrade soon.

Dear Mister I., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Sehr nettes Personal!

Customer review rating 5.0/5

Jasmin E. Friends - Confirmed reviews ALL

When I arrived from Frankfurt-Germany I could'nt find a dinner location for my birthday. I felt kinda bad because I invited all my best friends to Paris but didnt even had a location for the night out. So I asked the team to call some locations for me and while I was on a few meetings I got a message within a short time that the hotel had found a wonderful 5* location for me. This saved my weekend! Thanks to the great staff at the Sofitel Baltimore!

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Fantastic and a great experience!

Customer review rating 5.0/5

Sp N. Couples - Confirmed reviews ALL

From start o finish no problems at all! Great location, great service and great team across the entire business!

Dear Mr P., Thank you very much for your comments following your stay at the Sofitel Paris Baltimore. We truly appreciate your feedback regarding our teams.We will share that with all the Sofitel Paris Baltimore staff. We wish to welcome you again very soon, Sincerely, Emma Taufflieb Assistant Front Office Manager

Amazing location, great neighborhood

Customer review rating 4.5/5

Marc S. Business - Confirmed reviews ALL

Great boutique hotel, more personalized service, very polite staff and helpful!

Dear Mister S., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Wonderful facilities, service and location.

Dear Mister S., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to hear that you appreciated our location and our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Well located but service level and comfort level not up to mark

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

I will not rate this hotel as a 5 start hotel. The mattress was uncomfortable. The staff didnt change the mattress even when requested for. The service staff didnt replenish tea/coffee/creamer in the room

Dear Mister M., Thank you for taking the time to tell us about your experience at the Sofitel Paris Baltimore Tour Eiffel. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Judith Cherizard

Good stay and professional staff.

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Very good experience overall. A special mention for John at the reception for assisting customers diligently.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team and the associate John. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Customer review rating 3.5/5

S. Business - Confirmed reviews ALL

It was ok. The air con was noisy, Room was very small and I wish I had a bathtub.

Dear Mister S., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Beautiful, great stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Accommodating staff, clean and beautiful. View of the Eiffel Tower and balcony was everything I wanted.

Dear Mrs. J., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Very helpful, polite staff, good ambiance, excellent location.

Customer review rating 4.0/5

Robin M. Business - Confirmed reviews ALL

A very brief business trip - the hotel is ideally situated for our office.

Dear Mister M., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. We are delighted to read that you liked our location and our customer service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relations Officer

Birthday present and what an excellent choice

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

This hotel is one of the cleanest hotels I've ever stayed in. Staff we amazing and so friendly and helpful. Great choice for breakfast and a very relaxing atmosphere in the lobby and bar. Would definitely stay here again.

Dear Maria R., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relation Officer

Very nice hotel. Enjoyed my stay

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Staff was very good and friendly

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Cherizard Guest Relations Officer

Amazing location and staff!

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

The staff was very friendly, the hotel is very clean and centrally located to many beautiful things in Paris including the Eiffel Tower. We will be back!

Dear Madam Y., Thank you for posting your review regarding your latest experience at Sofitel Paris Baltimore. We are delighted that your stay matched your expectations and that you appreciated our friendly staff. We look forward to host you soon again, Kind regards, Ninon Lambert Guest Relation Manager

Disappointing room but wonderful staff!

Customer review rating 3.5/5

Gene P. Couples - Confirmed reviews ALL

The room was very disappointing. Very small, spartan bath, no light suitable for reading, the luggage space is under a canted wall so it cannot be opened (had to be moved back and forth to the bed), the unused bidet plumbing burgled mysteriously etc. Although Paris is notoriously expensive, the room is poor value for money. In contrast to previous stays in Sofitel hotels. On the other hand…we could not have been better treated by the staff of the hotel. I wish to commend especially Chanelle on the front desk and concierges Maxime and Guilliaume.

Dear Mister P., We would like to thank you sincerely for your feedback after your stay with us at Sofitel Paris Baltimore. We are delighted that you appreciated the excellent service from our staff : rest assured that we already transmitted your good words to our colleagues Maxime, Guillaume et Chanelle. We however take good notes of your comments concerning the room. Our Sofitel offers a wide range of room categories, from the Classic room to the Junior Suite Deluxe with balcony. We would gladly let you visit our more spacious categories for a next stay with us. We truly hope to host you soon again, Kind regards, Ninon Lambert Guest Relation Manager

Customer review rating 5.0/5

Celeste C. Solo - Confirmed reviews ALL

The experience I had at the Sofitel Paris Baltimore Tour Eiffel was very nice! Upon arrival, the outside of the hotel is beautiful. The inside is pretty and well kept. The staff is attentive, pleasant to deal with and very friendly. They are also extremely knowledgeable and able to assist with recommendations for various restaurants, venues, etc. The hotel location was perfect. Everything I needed was close by and I could even walk to the Tower within a few minutes. While staying at the Sofitel, I had a single bed room with a balcony. It was beautiful. The view from the balcony was gorgeous! Room service came in twice daily and kept the room spot clean. Absolutely no complaints! Perfect hotel for a perfect vacation!! I highly recommend the Sofitel Paris Baltimore Tour Eiffel!

Dear Madam C., Thank you for taking the time to post such a kind rate following your recent experience at Sofitel Paris Baltimore. We are delighted to know that you appreciated your time among us, and most of all our Front Desk Supervisor Shawn and our Concierge Maxime. We truly hope to have the pleasure of welcoming you back very soon. Warm Regards, Ninon Lambert Guest Relation Manager

Friendly, professional service.

Customer review rating 5.0/5

Nc Business - Confirmed reviews ALL

Staff were exceptional from the moment we arrived. Very welcoming and considerate. Rooms were excellent. Large enough with all the facilities you need. Great breakfast and light bites delicious. Location was great for us.

Dear Madam C., Thank you for posting your review regarding your latest experience at Sofitel Paris Baltimore. We are delighted that your stay matched your expectations and that you appreciated our staff most of all. We look forward to host you soon again, Ninon Lambert Guest Relation Manager

Expected More From Accors Home

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

Concierge was spectacular/ Alexander Breakfast and Service incredible Reception / Room : lacking

Dear Mister S., We would like to thank you sincerely for posting your review regarding your latest experience at Sofitel Paris Baltimore, even if we are saddened to read that your last stay in our hotel did not live up to your expectations. We put 4 bottles of water in-room daily. We however feel glad that your enjoyed the quality of our Concierge service and look forward to host you soon again, Kind regards, Ninon Lambert Guest Relation Manager

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The door don’t open rightfully, it’s very heavy to open… The room phone was not working! So no room service. For the breakfast, wrong order twice… and even the third time i didn’t have the right once that i chose. The hair dryer was not working, i was forced to call with my personal phone to get one, and yet no one delivered it…. What a shame for a 430€ per night. Will never come again and will not get anyone i know to book in this 1 star hotel….. a lot more to complain but i got enough of this….

Dear Mister S., We truly appreciate that you took the time to share with us your feedback even if we are saddened to read that your last stay in our hotel did not live up to your expectations. We hope to have the chance of welcoming you again, Ninon Lambert Guest Relation Manager

Not a Sofitel experience

TripAdvisor rating 1.0/5

lfrluis TripAdvisor review

The superior room I was placed in, if not the worst, one of the worst possible: next to the service elevator and with a horrible view of the "courtyard". The hotel with hundreds of rooms could not get a decent room for a Platinum member. The fruits I received as a welcome gift were definitely not fresh. In the bathroom, the shower was defective. My room was not cleaned on Saturday. I left at 8:30 am and returned at 3:00 pm. After that I put up the Do Not Disturb sign and even so a lady entered the room for no reason. Another embarrassing situation as I was undressed and warned not to be disturbed. Location is good. Rooms are very small. No view at all. Staff OK.

Dear Guest, We truly appreciate that you took the time to share with us your feedback even if we are saddened to read that your last stay in our hotel did not live up to your expectations. We have plenty of room categories with courtyard view or street view and different sizes, that we would be delighted to let you visit. Indeed, the upgrade for our ALL members depends on our daily availability and can therefore not be guaranteed. We take note of your preferences for a room with street view. and hope to have the pleasure of welcoming you again,

Four star hotel marked as a five star hotel

TripAdvisor rating 3.0/5

Lorraine S TripAdvisor review

I booked through the Accor website and was disappointed to find that the room allocated to myself and my husband was an extremely pokey double bedroom with no space between the bed and the walls. I had to ask for another room and had to pay an upgrade of euro 140 per night. The new room was quite nice but we could not use the a/c because there was a musty smell. That being said the staff were very nice and the room clean. The hotel was also nicely furbished downstairs. However I could have had a choice of proper five star hotels in the same area for the price I ultimately paid.

Dear Lorraine, Thank you very much for taking the time to share your experience with us. Our team is doing her best in order to satisfy all our guests. However, we feel sorry that your Suite didn't reach your expectations. Your feedback is very important for us, taht is why we are delighted through that you enjoyed the professionalism of our team and the cleanliness of your Suite. We hope to have the opportunity to welcome you again soon in Paris. Kind regards, Ninon Lambert Guest Relation Officer

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