Sofitel Paris Baltimore Tour Eiffel 5 stars

Customer review rating (ALL Rating) 4.5/5 762 reviews

Best price
guarantee
Sofitel Paris Baltimore Tour Eiffel - Image 1
Sofitel Paris Baltimore Tour Eiffel - Image 2
Sofitel Paris Baltimore Tour Eiffel - Image 3
Sofitel Paris Baltimore Tour Eiffel - Image 4
88 Bis Avenue Kleber, 75116 PARIS, France

Description

Hotel extras

  • Ideal location near Trocadéro

  • A suite with views of the Eiffel Tower

  • A new backdrop for culinary excellence

  • Choose the perfect wine for your gourmet experience, directly from our cellar.

  • Restaurant, Lordy's Paris Club

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Sofitel Paris Baltimore Tour Eiffel

88 Bis Avenue Kleber
75116 PARIS
France

GPS:48.866381, 2.289507

Telephone
Fax +33 1 44 34 54 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  762 reviews

TripAdvisor Rating  4.5/5  902 reviews

Certificate of excellence 2025

Great Hotel , Great base to see Paris

TripAdvisor rating 5.0/5

Derek B TripAdvisor review

My wife and I had a mini break over three days in Paris .. we a had heavy itinerary so the Hotel was key for us as a base . Our experience with the hotel was excellent. The staff were helpful and accommodating. The location was ideal for us . The breakfast was very good and prompt . Maybe a little more information about the hotel at check in but to be fair this was a small point and we would certainly recommend and return .

Customer review rating 1.5/5

Purvi S. Families - Confirmed reviews ALL

I had a meal at the bar on Jan 10 around 8pm (room 211 under S.). The meal we ordered gave my husband and I food poisoning. We threw up violently that night. Next morning, my husband felt a little better but I could not stop throwing up so we called the front desk to tell them what happened and ask information for a doctor available on a sunday. We were checking out Monday morning so my whole Sunday was spent in bed. Very unfortunate that a five star hotel would give me food poisoning. We had a nice big lunch at 1230 and the next food we ate was at the hotel so I know for sure it was that. Also our rooms were very small, no real room upgrade given. Also half the reception just stand around and offer no help/service. Especially concierge when we ask for help on timings of some restaurants. I am waiting to hear the hotel’s response on this. Otherwise I would definitely recommend chase to take this hotel off it’s chase edit list. It does not belong with the other nice hotels. We did love the house keeping. Top notch. Along with location of the hotel.

Dear Purvi S., Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations, particularly regarding the health concerns you experienced. We understand how distressing this must have been and regret the discomfort it caused during your visit. That said, we would like to clarify that no other similar incidents were reported at the time of your stay or thereafter, and we have never had a confirmed case of food poisoning within our property. All of our dishes are prepared on-site using fresh, seasonal, high-quality ingredients, in strict compliance with food safety and hygiene international regulations, with daily controls carried out by our teams. Nonetheless, your comments were taken very seriously and immediately shared with the relevant departments to conduct the appropriate internal checks. The health and safety of our guests remain our highest priority. We also regret that you were disappointed with the size of your room and certain aspects of the service at reception and concierge. Your feedback has been communicated to the departments for review and improvement. We sincerely appreciate your kind words regarding our housekeeping team and the hotel’s location in hte City of Paris, and your compliments will be shared with the teams concerned. We hope to have the opportunity to welcome you again in the future and provide you with an experience that fully reflects the standards of a five-star hotel. Kind regards,

Customer review rating 5.0/5

Akram A. Couples - Confirmed reviews ALL

It was an exquisite experience to stay at this nice hotel. The suite was perfect with all the amenities needed and very roomy And excellent service

Dear Akram, Thank you for your kind words regarding your recent parisian experience with us. We are delighted to hear that you enjoyed our beautiful hotel and the excellent service provided. It is our goal to create exquisite experiences for our guests, and your feedback means a lot to us. Best regards, Sofitel Paris Baltimore Tour Eiffel

Customer review rating 5.0/5

Alex B. Couples - Confirmed reviews ALL

Very nice hotel Would stay again Very nice staff I didn’t catch her name but she was on every night during my stay think she was on the night shift and she was sooo nice and lovely and helped me with all my queries I had. I would definitely stay again if I was in Paris

Dear Alex, Thank you for your kind words regarding your recent stay at our hotel. We are thrilled to hear that you enjoyed our facilities and five-star service. It is wonderful to know that our night staff provided you with exceptional assistance during your visit. We look forward to welcoming you back to the Sofitel Paris Baltimore Tour Eiffel on your next trip to Paris. Best regards, Sofitel Paris Baltimore Tour Eiffel

Customer review rating 4.5/5

Poon M. Families - Confirmed reviews ALL

Hi Franck. How are you? The stay was great. Marley, Sean, jamal, Emilion, Audrey and lawinch (the bespectacled boy), was awesome. My child was unwell and they made sure for us to feel at home away from home. This crew of people was amazing! I would like to highlight that Youssef was not nice. He didn’t need to be nice however he needed to be professional and he wasn’t which, was something I did not appreciate.

Dear Poon M., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that our team members, including Marley, Shawn, Jamal, Emilien, Audrey, and Arwich, provided you and your child with a comfortable experience during your time with us. However, we sincerely regret that one of your interactions did not meet your expectations. Professionalism is a core value at our property, and your feedback has been noted for future reference. We appreciate your understanding and look forward to welcoming you back in the future. Warm regards, Sofitel Paris Baltimore Tour Eiffel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 404 reviews 9.8/10 Location
  • 537 reviews 6.9/10 Room
  • 850 reviews 9.1/10 Service
  • 262 reviews 5.2/10 Comfort
  • 168 reviews 8.3/10 Food
  • 153 reviews 8.7/10 Breakfast
  • 143 reviews 6.9/10 Cleanliness
  • 87 reviews 9.1/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Paris