Sofitel Paris Baltimore Tour Eiffel Hotel 5 stars

excellent

Welcoming staff

Everyone here was very accommodating and helpful locations absolutely perfect for us being first time visitors to Paris

pretty much everything about this hotel is perfect. Service is exceptional, they cannot do enough for you, breakfast was brilliant, location is perfect and the building itself is very interesting. The only criticism is the size off the gym and the fact that it is really only for one or two people and the fact that the rooms are quite small. I also would have expected a Nespresso machine in the room rather than instant coffee.

Very helpful, polite and warm lady at the reception when I arrived, asking me about my trip and accompanying to the lift. The same helpful and kind staff and concierge when I checked out and needed a taxi for my meeting. Nice touch to have some fruit in the room ( and not only cakes). I appreciate that as I am now on a gluten free regime! Excellent breakfast as always, I appreciate the fresh juices and good quality products and fruits. Peaceful, yet efficient atmosphere in the hotel. My room was on a small side, but super comfortable and on a high floor with plenty of light. I assume there was no free upgrade platinum a status available for a larger room. Very happy and would always come back

The stay was nice. The staff was courteous and helpfull.

the reception( concierge) was exceptionally helpful in helping especially ariane

We enjoyed our stay at Sofitel Paris Baltimore and would certainly recommend this hotel to other travelers. Our room was very clean and fairly well appointed as was the hotel in general. We spoke very little French but all hotel staff were very accommodating in helping us along. I think most everyone spoke a little English. We look forward to coming back!

Staff were friendly and accommodating. They went above and beyond to ensure we had an an enjoyable experience. Housekeeping was kind enough to search for and retrieve a forgotten item after we had checked out and the room had been cleaned. Thank you!!

It was a great experience . Staff is very friendly and helpful . The room was small but that is expected in Paris but well kept and comfortable.

We had such an amazing time, the staff were so lovely. We would definitely come back Thank you for making the birthday extra special.

Hotel had a great location. Staff was attentive.

A regular to Sofitel Hotels - First time here and very pleasantly surprised - Only negative was the concierge failing to even get back to me on a restaurant reservation.

I enjoyed it very much. I was upgraded upon arrival. I appreciate the compactness of the hotel, like a boutique hotel but higher grade. The breakfast was very good and I looked forward to it each day, but I would have appreciated a little more variety, some surprising new item each day. The in room amenities included weights and a yoga mat, which I didn’t use, but thought was really nice. The bath items were of very good quality. I wish there had been a bathtub in addition to the shower. I had a little trouble with the lighting, and with all the lights on the room was still a little dim. The room window was small and looked out on the inner court. I don’t know why there were so many pillows on the bed. I only needed one, so I tossed the others on the floor each night. You should install USB charging points near the bed and in other locations.

They are very helpful and even mailed something I had left in the safe to me. I highly recommend this hotel!