Novotel Paris Centre Eiffel Tower 4 stars

Customer review rating (ALL Rating) 3.9/5 3,226 reviews

Novotel Paris Centre Eiffel Tower - Image 1
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Description

Hotel extras

  • Right in the downtown area, 10 minutes' walk from the Eiffel Tower

  • Private, secure paid parking

  • Heated indoor pool: free access and booking required; fitness area + saunas

  • Family rooms, WiFi available

  • 30 meeting rooms, 3,000 m² (32,292 sq. ft.) of flexible space

Our accommodation(s)

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Hotel location

Novotel Paris Centre Eiffel Tower

61 quai de Grenelle
75015 Paris
France

GPS:48.849778, 2.282836

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  3,226 reviews

TripAdvisor Rating  3.5/5  6,278 reviews

Good location. Pleasant stay.

Customer review rating 5.0/5

Ahmet A. Families - Confirmed reviews ALL

Location was very good. We had a nice view of river and city. Staff was helpful.

Dear Ahmet A., We very much appreciate your comments regarding your stay at the Novotel Paris Centre Tour Eiffel. We're delighted you enjoyed the view from your room and that you found our team helpful. We are here to make your stay as pleasant as possible and your comment is very encouraging for our team. We are also delighted with your positive feedback regarding our food selection. Thank you again for taking the time to share your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wendy Nkom Ebonji Guest Relation Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Another great stay

Customer review rating 4.5/5

Darren H. Families - Confirmed reviews ALL

Great hotel and location, and the hotel arranged for our daughters to have a room next to ours. Thanks

Dear Darren, Thank you for taking the time to give us some feedback regarding your stay at the Novotel Paris Centre Tour Eiffel. We are delighted to know that we were able to please you by giving your daughters a room next to yours. Our team always does its best to meet your expectations. However, I am deeply sorry that you have encountered some difficulties with the payments. I will share your comment with our team. I am sure that this feedback will serve as we strive to continuously improve the quality of our services. I hope we'll see you again at our hotel, so that our team can make your experience even more pleasant than the previous one. Sincerely, Wendy Nkom Ebonji Guest Relation Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Correct

Customer review rating 3.5/5

B. Business - Confirmed reviews ALL

Room are degraded, especially the bathroom equipment and walls, with waste water leaks (green coloured ! ) from the floor of the shower. Room do not look clean and at the expected Novotel Standard Service in the VIP Breakfast area too slow (you have to ask, as usual many time to get a coffee) and poor breakfast dishes choice. Prompt to close. Amazing improvement of the lifts system : Bravo !

Dear Joel B., Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for the issues you encountered with the room, particularly with the bathroom equipment and cleanliness. This does not reflect our usual standards and we will take your comments into account for improvement. As for the service in the VIP breakfast area, we have noted your comment into account and are sorry that it did not meet your expectations. On a positive note, we are pleased that you have noticed the improvements made in our lift system and appreciate your kind words about it. Your feedback is precious as it helps us to improve our services. We hope to have the opportunity to welcome you back and provide you with an even better experience. Carine Ledoux Guest Relation Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Customer review rating 4.5/5

Charlotte Friends - Confirmed reviews ALL

The staff were great and made our trip very special and we were all very grateful. The only thing I did find strange about the rooms were that the sink is not with the toilet so you have to use the toilet and then walk out and use the sink which I feel wasn’t very hygienic. Food was at a high standard and everything staff were brilliant, friendly and attentive.

Dear Charlotte B., Thank you for taking the time to leave us a review regarding your stay at the Novotel Paris Centre Tour Eiffel. Our team always strive to offer the best service possible and we are delighted to hear that they contributed to make your trip special. We will make sure to pass your comments to them as we are certain they will appreciate. As for the toilet and the sink we are sorry to hear that it didn't live up to your expectations and will take your feedbak into account. We are looking forward to welcome you back to our hotel. Carine Ledoux Guest Relation Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

Customer review rating 4.5/5

Amr E. Families - Confirmed reviews ALL

It was great Especially since it is the first time I come to the hotel with my family

Cher Amr E., Nous vous remercions chaleureusement pour votre excellent retour et pour avoir pris le temps de partager votre expérience au Novotel Paris Centre Tour Eiffel. Nous sommes ravis d'apprendre que votre premier séjour avec votre famille s'est bien passé et que vous avez apprécié nos services. C’est un plaisir de savoir que notre équipe, notamment Mme Margot et Mme Carine, Mme Houda et moi-même, a contribué à rendre votre séjour agréable. Nous leur transmettrons vos compliments avec grand plaisir. Votre satisfaction est notre priorité, et nous sommes heureux que vous ayez trouvé notre personnel aimable et professionnel. Nous espérons vous accueillir à nouveau très bientôt et continuer à vous offrir des expériences mémorables. Marie Bourguignon Guest Relation Manager Novotel Paris Centre Tour Eiffel 61. Quai de Grenelle 75015 Paris H3… Facebook / Instagram: Novotel Paris Centre Tour Eiffel https://www.accorhotels.com/fr/hotel-3546-novotel-paris-centre-tour-eiffel/index.shtml

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Other web-users rate our hotel

  • 2,567 reviews 9.4/10 Location
  • 3,376 reviews 5.2/10 Room
  • 2,696 reviews 6.9/10 Service
  • 38 reviews 5.7/10 WiFi
  • 1,394 reviews 4.4/10 Comfort
  • 1,236 reviews 5.9/10 Breakfast
  • 1,193 reviews 5/10 Cleanliness
  • 945 reviews 4.4/10 Amenities

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