Novotel Paris Centre Tour Eiffel 4 stars

Customer review rating (ALL Rating) 4.1/5 3,212 reviews

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Novotel Paris Centre Tour Eiffel - Image 1
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61 quai de Grenelle, 75015 PARIS, France

Description

Hotel extras

  • In the heart of the capital and 10 minutes' walk from the Eiffel Tower

  • Secure on-site car park (payable)

  • Indoor heated pool, free access to the fitness area and sauna

  • Family rooms, free WIFI

  • 30 meeting rooms, 32,292 sq.ft. of modular space

Our accommodation(s)

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Hotel location

Novotel Paris Centre Tour Eiffel

61 quai de Grenelle
75015 PARIS
France

GPS:48.849778, 2.282836

Telephone
Fax +33 1 40 58 24 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  3,212 reviews

TripAdvisor Rating  3.6/5  6,427 reviews

Will not go back. Will avoid Novotels in the future

TripAdvisor rating 1.0/5

Voyager02238167776 TripAdvisor review

Not a happy stay. Will not go back. Will avoid Novotel in the future. Rooms: not a 4 stars standard room. The room was very small. The room was not equipped as a standard 4 stars hotel: no amenities, no closet space, we were not able to open the window, carpet in the room very dirty and smelly, bathroom dirty and old. Room very dark, even after opening all the lights. In the bathroom you will find 3 big bottles, one for hand soap, one of shampoo and one of bodywash. These were not sealed, they were also used by previous guests. This is absolutely unacceptable. This is a poor 3 stars hotel. The only strong points of the hotel are location and buffet breakfast (if you wake up early and get there before the other guests). Staff: the staff at the welcome desk was overall nice. The morning of December 9th, 2025 when I asked an info about local transport the lady with the blonde ponytail at the desk was very rude, disrespectful, and dismissive. I was shocked. This is not how to treat a client. Will not be back. Do not recommend it. Will avoid Novotels in the future.

Customer review rating 4.0/5

Ranjith S. Business - Confirmed reviews ALL

Property is in a very good location. Its very clean and neat, breakfast is descent and the service generally is good.

Customer review rating 5.0/5

Coles S. Families - Confirmed reviews ALL

First visit to Paris, the staff are fantastic, from the front desk and security to cleaners and chefs, every part of our experience was a delight.

Customer review rating 3.5/5

Amitkumarumakant P. Business - Confirmed reviews ALL

Location, and cleaning every think is good only room services you need to improve.

Dear Amitkumarumakant, Thank you for sharing your feedback. We are glad to hear that you appreciated our location and the cleanliness of your room. We sincerely apologize for the issues you experienced with room service and the handling of luggage. Your comments regarding staffing and breakfast options, especially for our Indian guests, are well noted, and we will take steps to improve these areas for a more comfortable stay. We hope to have the opportunity to welcome you back in the future and provide a fully satisfying experience. Best regards, Marie Dunas-Bourguignon Guest Relation Manager

Customer review rating 0.5/5

Amy H. Friends - Confirmed reviews ALL

Dinner buffet was absolutely horrible and way overpriced!!

Dear Ms. H., We are very sorry to learn that your experience with our dinner buffet and check-in did not meet your expectations. Please accept our sincere apologies for the inconvenience caused by the pricing and any confusion during your arrival. Your feedback is very important, and we will review our online booking process and buffet offering to ensure better clarity and value for our guests. We hope you will consider giving us another opportunity to provide you with a stay that reflects the quality and service we strive to deliver. Sincerely, Marie Dunas-Bourguignon Guest Relation Manager

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Other web-users rate our hotel

  • 2,712 reviews 9.5/10 Location
  • 3,366 reviews 5.4/10 Room
  • 2,924 reviews 7.4/10 Service
  • 36 reviews 5.4/10 WiFi
  • 1,470 reviews 4.6/10 Comfort
  • 1,205 reviews 6.2/10 Breakfast
  • 1,154 reviews 5.1/10 Cleanliness
  • 728 reviews 6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.