Customer review rating 4.0/5 12,324 reviews
ALLSAFE approved hotel
Labeled ALLSAFE by Bureau Veritas
Private, secure paid parking
Indoor heated swimming pool, fitness area & sauna
Family rooms, WiFi available
30 meeting rooms, 3,000 m² (32,292 sq. ft.) of flexible space
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
All of our 215 to 753-sq.ft. rooms come with a flat-screen TV, free WIFI, tea and coffee tray, safe, and minibar. Discover our family rooms perfectly designed for your trips together. Enjoy stunning views of Paris with our Superior rooms located on the upper floors. Indulge and opt for ultimate well-being with one of our suites equipped with the greatest in comfort!
Classic room - 1 queen bed
Classic room - 2 single beds
Classic room, family - 1 queen bed & 1 single sofa bed
CLASSIC ROOM, RENOVATED - 1 QUEEN SIZE BED
Subject to availability
Superior room, view Paris - 1 queen bed & 1 single sofa bed
Subject to availability
Classic room, family - 1 queen bed & 1 double sofa bed
Subject to availability
Multi-room offer: 2 rooms close together
Number of meeting rooms: 36
Maximum size: 600 m²
Maximum capacity: 600 people
Maximum banquet capacity: 400 people
100% genuine reviews from our guestsFind out more
Location is good, also the pool is a restful and refreshing way to way to end the day.
Michèle R. Families - 17/09/2021 Confirmed reviews ALL
In general you have a good hotel but there are problems that were pinpointed to the reception that need attention. 1.- Upon arrival your reception staff immediately told me I should never use any travel sites for booking a room in a punishing tone. It’s a bad way to start a relationship with your clientele. 2.- The shower was flooding all the way to the carpet in the room and obviously had no time to dry so, during our 10 day stay we were always stepping on a wet carpet and having to dry the bathroom floor. We were offered another room but I didn’t want to spend my “limited” time in Paris settling the family over and over. 3.- The toilet room has no ventilation and the extraction duct is not powerful enough so the person who sleeps in the sofa spends the night breathing the smells from it. 4.- We requested someone to fix the sofa bed as it squeaks and the bed is overly used and sinks in the middle so it’s really uncomfortable to sleep in. 5.- And this I realize it’s a matter of taste, I ordered a bottle of Champagne and it was terrible. We were not even able to drink even half of it. 6.- Aside from these issues, I still haven’t seen the receipt that supposed to be delivered at my email address. You have friendly and polite staff at the restaurant and your buffet is copious with many options for everyone-that is exceptional and appreciated. Your omelette chef can’t make Sunnyside eggs, he always broke them but that’s also part of the charm. I would have liked not to have to do your hotel inspection and I usually don’t do reviews either but this time I think you can make some effort to make things right and have a great hotel. We have been guests at your Pullman La Défense and although Novotel is at another level, you should not forget that Paris is a place that is regarded as place for luxury and high standards- le savoir faire est une obligation et une responsabilité. Thanks for everything that went well.
Amazing breakfast, nice staffs, good location
Elisa S. K. Families - 16/09/2021 Confirmed reviews ALL
It was a good surprise our days at Novotel Tour Eiffel. All was good, and the location is really special. Unfortunately ( and because of covid time), the trash in our toilet was there when we arrived ( and still there , even when we inform the reception). Was not nice discovery that trash from other person where in our place since the beginning.
Christian K. P. Families - 12/09/2021 Confirmed reviews ALL
We had a nice room. The hallways to the room were a bit run down - but the room was fine - a good size with children and an adult part (almost 2 rooms). That worked out very fine. The view was spectacular. The breakfast was good. the children especially liked the pancake-maschine and the pain au chocolat.
Ansa A. Solo - 06/09/2021 Confirmed reviews ALL
Apart from issues with booking the hotel through Eurostar which caused issues at first with the booking in, all else was fine.
Again the Same Expected Hospitality, Novotel is known for
Himanshu Families - 05/09/2021 Confirmed reviews ALL
I stayed here after 10 years and I am Happy to say that the Hotel stay was very comfortable. We had 2 rooms and my Children had a good time. They used the pool and were satisfied. Check-in, Check-out, was handled smoothly. Breakfast was up to Novotel standard like anywhere else in the world. I was using the Car park and that was handled also very well. Overall a wonderful stay.
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