Novotel Paris Centre Eiffel Tower Hotel 4 stars

Quiet, clean, excellent staff

Nice staff, good location, hotel is dated and a bit shabby.

Nice hotel, well located, staff friendly and helpful.

I didn't know what to expect but I was pleasantly surprised. The location was great the service was professional and the food was very good. I would definitely stay with Novotel for my next visit to Paris

We enjoyed our stay in the hotel nearby the Eiffel tower. But more important for us we like to thank all the hotel employees who have helped us when our 11 year old son was attacked by a diabatic insult during our stay. Thanks for all the help and understanding and that we could stay for 1 more night.

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No services available, terrible non motivated employees, who don t know what politesse means. Forget the pool … 700 rooms, and max 15 persons in the pool, which is not at all the government rules As gold member, no recongnition, no welcome beverage In few words, we do have the sensation that we do bother the employees!!

This property is nicely located and a good value for Paris. Unfortunately it is an older property has as such has some limitations. Although the room I stayed in was very tastefully kitted out, the lack of control on the heating was an issue for me. The central HVAC meant there was no room control and my room was kept at about 23 degrees which was too hot for me to sleep well. The beds are comfy and the servicing of the room was good too. The property is kept well and the staff is very friendly, courteous and professional.

Ideal location, great views, welcoming staff, comfortable rooms. We have been regular guests for 20 years. Feels like home every time. Looking forward to our next visit. Ahmed, the bar man was welcoming and professional, the cherry on the cake !

The ac never worked. They did something about it after my 3rd complain. My room was not done at all. I was there for 3 long days. This hotel should is not good enough to have the All Accor brand. Its a 2 star hotel not 4.its dirty all the way. Management is not customer oriented.

Do not recommend to stay here. For the rates you are paying for this hotel, you can get better deals on newer hotels. Location is OK, but not great;20 mins walking to the Eiffel Tower. Personnel is not friendly and all the installations are crowded...

My stay at the Novotel Paris Centre Tour Eiffel was great. It is located at a 10min walk from the Eiffel Tower. The room was spacious and comfortable, and the staff was very helpful. I would definitely recommend this hotel.

This is my second stay at this property this year and I have no regrets choosing to spend the vacation time there. The staff were always ready to help. Having checked in on line, my room key was ready on arrival. The front desk, housekeeping, room service and even maintenance staff were always ready to help.

Service and breakfast was really good, but our room was not nice. There was a strong smell of drain in the room, the water pressure in the shower was poor, the safe was not working and the carpet was old and had stains.

All seemed good from the outside but it was not all as it seemed. If they put you on the top floor you have to lugg your bag up a set of stairs as the left doesn't go there. Well the room was spacious and the view terrific, but the carpet was disgusting. It looked like the original carpet that was terribly stained and had never been steam or dry cleaned. It was not even up to backpackers standard.! I asked if it could be cleaned during the day and was told they would look at it. Two days passed and my room was not made up. Three phone calls later and the promises were not me so a trip to reception was made and I was accused of not putting the make my room up sign on the door which I had. Further requests regarding the carpet were made and was told the carpets were being replaced throughout the hotel. RUBBISH. The French arent renowned for hygiene and this is a perfect reminder. The shower mixer was not working properly and I requested it to be fixed so you could have a shower that was not boiling or freezing but this also was to hard for them to do. To top it off the bar staff reminded me of faulty towers- I being non French were in there way. NEVER again.