In the heart of the capital, Novotel Paris Centre Tour Eiffel is a 4-star family hotel in a prime location. Near the Eiffel Tower, it offers suites with views of the Seine and has a renowned Japanese restaurant, Benkay. Located on Quai de Grenelle, it immerses you in Parisian life, very close to the emblematic monuments of the City of Light. The magic begins at breakfast under the bright glass roof.
The fitness center with panoramic view, the sauna and the indoor pool, whose roof opens on fine days, add a special touch to your Parisian stay. Our hotel by the Seine also welcomes professionals and companies in 32,300 sq.ft. of modular spaces, spread over two floors. Dine in the GREEM restaurant, organize stimulating workshops in our meeting rooms and carry on discussions with a drink in our bar lounge.
Walk 15 min along Quai de Grenelle to reach the Eiffel Tower. Beaugrenelle shopping mall is nearby, while metro lines 6 and 10 and the RER C easily connect you to the capital's main sights.
For a city visit, inspiring meeting, fine lunch in our traditional Japanese restaurant or gourmet dining at GREEM, our hotel in central Paris, near the Eiffel Tower, ensures an unforgettable experience.
Laurent MAUGUIT, Hotel Management
The pool will be temporarily closed from 14 to 27 November.
Hotel extras
Hotel in the center of Paris, on the banks of the Seine
Cocktail bar and gourmet Japanese restaurant
Bistronomic restaurant and 24-hour connected store
Fitness center, sauna and indoor swimming pool with retractable roof
30 conference rooms for your meetings and seminars
Our accommodation(s)
Book this hotel
Page 1 out of 3, Room 1 :
Classic Room - 1 queen-size bed
, Room 2 :
Classic room - 2 single beds
Room
Classic Room - 1 queen-size bed
Photo out of - Classic Room - 1 queen-size bed
Our hotel in Paris' 15th district is ideal for business trips or getaways for two. In this contemporary haven, you can work at the desk thanks to WIFI or plan your next stroll in the heart of the capital.
Two single beds, a desk, free fast WIFI, functional bathroom and 46" TV in the heart of Paris. With a view of the Seine, the room offers lots of space to share comfortably while ensuring a peaceful stay.
Classic Room, family - 1 queen-size bed & 1 single sofa bed
Photo out of - Classic Room, family - 1 queen-size bed & 1 single sofa bed
The sofa bed offers an extra bed for a third adult or a child. The room also has a desk and a mini-fridge. For dinner, let yourself be tempted by the appetizing menu of Benkay, our Japanese restaurant.
Max. number of persons
3
Area
From
26 m²
/
279 sq ft
Bedding
Single sofa bed(s) x1
Queen size bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Mirror
Universal shaving plug
Media And Technology
Internet Facilities
High speed internet
Optical fiber
Wireless internet in your room
Phone Facilities
Voice mail
Tv Facilities
Children's TV Channels
Dedicated Sports Channel beIN Sports
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Smoke alarm in room
Visual alarm for hearing impaired
Bedding Facilities
Newspaper in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Soundproof doors
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
3 pers. max
26 m²
/
279 sq ft
Bedding
1 x Single sofa bed(s) and
1 x Queen size bed(s)
Stay in comfort in this wheelchair-accessible room with adapted shower and ergonomic switches. The PRM equipment guarantees that all our guests will enjoy a comfortable stay in the center of Paris.
Executive Room - 1 queen-size bed and 1 single sofa bed
Photo out of - Executive Room - 1 queen-size bed and 1 single sofa bed
On the 20th floor or above, this room has a great view of Paris. To complete your stay, enjoy a Nespresso coffee or relax in the bathroom with the toiletries before putting on a bathrobe and slippers.
Views:
City View
Most of the accommodation:
Corner Room
Max. number of persons
3
Area
From
28 m²
/
301 sq ft
Bedding
Queen size bed(s) x1
Single sofa bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Mirror
Universal shaving plug
Media And Technology
Internet Facilities
High speed internet
Optical fiber
Wireless internet in your room
Phone Facilities
Voice mail
Tv Facilities
Children's TV Channels
Dedicated Sports Channel beIN Sports
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Smoke alarm in room
Visual alarm for hearing impaired
Bedding Facilities
Newspaper in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Soundproof doors
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
3 pers. max
28 m²
/
301 sq ft
Bedding
1 x Queen size bed(s) and
1 x Single sofa bed(s)
Superior Room - 1 queen-size bed and 1 double sofa bed
Photo out of - Superior Room - 1 queen-size bed and 1 double sofa bed
In addition to the queen-size bed, the double sofa bed offers comfortable seating for relaxing moments watching TV or sipping a hot drink. From the large window, admire the city lights at nightfall.
Views:
City View
Max. number of persons
4
Area
From
30 m²
/
322 sq ft
Bedding
Queen size bed(s) x1
Double sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Mini-refrigerator
Bathroom
Bathroom Facilities
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Mirror
Universal shaving plug
Media And Technology
Internet Facilities
High speed internet
Optical fiber
Wireless internet in your room
Phone Facilities
Voice mail
Tv Facilities
Children's TV Channels
Dedicated Sports Channel beIN Sports
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Smoke alarm in room
Visual alarm for hearing impaired
Bedding Facilities
Newspaper in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Soundproof doors
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
4 pers. max
30 m²
/
322 sq ft
Bedding
1 x Queen size bed(s) and
1 x Double sofa bed(s)
Junior suite, view Paris - 1 queen bed & 1 double sofa bed
Photo out of - Junior suite, view Paris - 1 queen bed & 1 double sofa bed
Make this space your own by wearing your complimentary slippers and sipping a Nespresso coffee, with a view of Paris. In the bathroom with separate shower and tub, enjoy the toiletries and cozy bathrobe.
Views:
City View
Max. number of persons
4
Area
From
34 m²
/
365 sq ft
Bedding
Queen size bed(s) x1
Double sofa bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Coffee/tea making facilities
Mini Bar
Mini bar with free soft drinks
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Mirror
Slippers
Universal shaving plug
Media And Technology
Internet Facilities
High speed internet
Optical fiber
Wireless internet in your room
Phone Facilities
Voice mail
Tv Facilities
Children's TV Channels
Dedicated Sports Channel beIN Sports
Music TV channels
Satellite TV (Bouquet TV Canal+ and Canalsat)
Satellite/cable colour TV
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Room interior entrance only
Safe deposit box in room
Security Peephole
Smoke alarm in room
Visual alarm for hearing impaired
Bedding Facilities
Newspaper in room
Comfort Features
Blackout curtain
Blackout Facilities
Double Glazing
Hair dryer
Slippers
Soundproof doors
Electric Facilities
220/240 V AC
Room Services
Automatic wake up call
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Working Area
Business Desk
4 pers. max
34 m²
/
365 sq ft
Bedding
1 x Queen size bed(s) and
1 x Double sofa bed(s)
Photo out of - Executive suite, view of Paris - 1 queen bed
This corner room offers the comfort of a Parisian apartment: lounge with view of Paris, desk, WIFI, 2 TVs to watch a series and sip a Nespresso coffee. Bathroom with large bathtub and well-being kit.
Page 1 out of 2, Access & Transport 1 :, Access & Transport 2 :
CHARLES MICHELS
Bus stop
Access:
300 m / 0.19 mi5 min walk
CHARLES MICHELS
Railway station
Access:
300 m / 0.19 mi5 min walk
PONT DE GRENELLE
Bus stop
Access:
300 m / 0.19 mi3 min walk
BIR-HAKEIM
Railway station
Access:
500 m / 0.31 mi10 min walk
CHARLES MICHEL
Railway station
Access:
800 m / 0.5 mi
MONTPARNASSE
Railway station
Access:
3 km / 1.86 mi
PARIS MONTPARNASSE 1 ET 2
Railway station
Access:
3 km / 1.86 mi
A13 AUTOROUTE DE NORMANDIE
Highway exit
Access:
3 km / 1.86 mi
SAINT LAZARE
Railway station
Access:
4 km / 2.49 mi
A6 AUTOROUTE DU SUD
Highway exit
Access:
5 km / 3.11 mi
A1 AUTOROUTE DU NORD
Highway exit
Access:
6 km / 3.73 mi
Page out of
BEAUGRENELLE CCIAL
Cinema district
Access:
100 m / 0.06 mi1 min walk
STATUT DE LA LIBERTE
Historic monument
Access:
500 m / 0.31 mi
TOUR EIFFEL
Historic monument
Access:
900 m / 0.56 mi10 min walk
TOUR EIFFEL - TROCADERO
Tourist attraction
Access:
1 km / 0.62 mi20 min walk / 5 min drive
MUSEE DU QUAI DE BRANLY
Museums
Access:
1.5 km / 0.93 mi
MUSEE DE L HOMME/CHAILLOT
Museums
Access:
1.5 km / 0.93 mi
ROLLAND GARROS
Sports centre
Access:
3 km / 1.86 mi
AQUABOULEVARD
Sports centre
Access:
3 km / 1.86 mi
ARC DE TRIOMPHE
Historic monument
Access:
3 km / 1.86 mi
MONTPARNASSE
Entertainment/theatre district
Access:
3 km / 1.86 mi
CHAMPS ELYSÉES
Tourist attraction
Access:
3 km / 1.86 mi
LES TUILERIES
Botanical gardens
Access:
4 km / 2.49 mi
LIDO
Other attractions
Access:
4 km / 2.49 mi
OPÉRA GARNIER
Opera/symphony/concert hall
Access:
4 km / 2.49 mi
MUSÉE D'ORSAY
Museums
Access:
4 km / 2.49 mi
LONGCHAMP
Racetrack
Access:
4 km / 2.49 mi
OPERA - MADELEINE
Entertainment/theatre district
Access:
4 km / 2.49 mi
LUXEMBOURG
Botanical gardens
Access:
5 km / 3.11 mi
LE LOUVRE
Museums
Access:
5 km / 3.11 mi
SAINT GERMAIN DES PRES
Tourist attraction
Access:
5 km / 3.11 mi
NOTRE DAME
Historic monument
Access:
5.5 km / 3.42 mi
JARDIN DES PLANTES
Botanical gardens
Access:
7 km / 4.35 mi
JARDIN DES PLANTES
Zoo
Access:
7 km / 4.35 mi
OPÉRA BASTILLE
Opera/symphony/concert hall
Access:
8 km / 4.97 mi
SACRÉ COEUR
Historic monument
Access:
8 km / 4.97 mi
MOULIN ROUGE
Other attractions
Access:
8 km / 4.97 mi
MONTMARTRE
Tourist attraction
Access:
8 km / 4.97 mi
PALAIS OMNISPORT DE BERCY
Sports centre
Access:
9 km / 5.59 mi
CITE DES SCIENCES / LA VILLETTE
Museums
Access:
11 km / 6.84 mi
ENGHIEN LES BAINS
Casino
Access:
17 km / 10.56 mi
DISNEYLAND PARIS
Amusement park
Access:
30 km / 18.64 mi
ASTERIX
Amusement park
Access:
50 km / 31.07 mi
Page out of
BEAUGRENELLE CCIAL
Shopping centre/mall
Access:
100 m / 0.06 mi1 min walk
BEAUGRENELLE
Shopping district
Access:
200 m / 0.12 mi
OPERA
Shopping district
Access:
4 km / 2.49 mi
GALERIES LAFAYETTE
Shopping centre/mall
Access:
6 km / 3.73 mi
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
764 rooms
17 rooms for people with reduced mobility
233 family rooms
154 connecting rooms
764 non-smoking rooms
31 floors
Languages spoken at the hotel
Arabic
German
English
Spanish
French
Italian
Japanese
Portuguese
Russian
Chinese Mandarin
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Desk equipment available
Plugs and converters available on desks
Iron
Iron at reception
Safe deposit box at reception
Safe deposit box at reception
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Concierge
Concierge
Porter
Porter
Pets
Pets allowed
Additional charge
Catering
3 Restaurants
One Bar
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Additional charge
Express
Additional charge
Business
36 Meeting rooms
Business Center
Business center with support staff
Family
Services for children
Children''s TV Channels
Well-being
Swimming pool
Covered
On site
Yoga
On site
Fitness Club Paris Eiffel
On site
Sauna room
Sports and leisure
Bodybuilding equipment/Gym
On site
On site
Indoor parking
Private
82 parking spaces
Parking opened 24/7
Max Limited Height: 1.8 m
/
5.906 ft
Parking pricing: 35.00€35EUR Per day
Parking for a week
Vehicles
Motorcycle places
Security
Well-lit parking
Extinguisher
Video surveillance in parking
Parking equipped with lights
Accessibility
Accessible parking
Page 1 out of 2, Restaurant 1 :
BENKAY WASHOKU
, Restaurant 2 :
BENKAY TEPPAN-YAKI
BENKAY WASHOKU
Photo out of - BENKAY WASHOKU
Enjoy refined sushi, crispy tempura and traditional Japanese dishes at our popular Japanese gastronomic restaurant in Paris 15. The chef enhances high-quality produce while you enjoy a view of the Seine.
Enjoy refined sushi, crispy tempura and traditional Japanese dishes at our popular Japanese gastronomic restaurant in Paris 15. The chef enhances high-quality produce while you enjoy a view of the Seine.
Enjoy an interactive, refined and friendly culinary experience. Chefs prepare meat, fish and vegetables on a teppanyaki before your eyes, a skill for which our traditional Japanese restaurant is renowned.
Enjoy an interactive, refined and friendly culinary experience. Chefs prepare meat, fish and vegetables on a teppanyaki before your eyes, a skill for which our traditional Japanese restaurant is renowned.
Contemporary bistro-style committed cuisine, local produce and organic wines. Our restaurant on Quai de Grenelle invites you for business a family dinners in its bright decor with woody and leafy touches.
Contemporary bistro-style committed cuisine, local produce and organic wines. Our restaurant on Quai de Grenelle invites you for business a family dinners in its bright decor with woody and leafy touches.
Cozy riverside cocktail bar in Paris' 15th district. At the end of the day, enjoy drinks with friends or colleagues by the river in a relaxed, fun setting. Signature mixes, cold drinks, sharing platters.
Cozy riverside cocktail bar in Paris' 15th district. At the end of the day, enjoy drinks with friends or colleagues by the river in a relaxed, fun setting. Signature mixes, cold drinks, sharing platters.
2 breakfasts
Photo out of - Breakfast
Before a meeting or visiting Paris, enjoy breakfast under the glass roof of our bright room. Pastries, fruit, savory dishes, eggs, plant-based milks: customize your breakfast to suit your own tastes.
Buffet
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Services
American
Continental
Hot Breakfast
Cold breakfast
Restaurant
GREEM
Express
Services
Hot Breakfast
Cold breakfast
Restaurant
City Breakfast at the Bar
Before a meeting or visiting Paris, enjoy breakfast under the glass roof of our bright room. Pastries, fruit, savory dishes, eggs, plant-based milks: customize your breakfast to suit your own tastes.
Pool
Photo out of - Pool
Indoor heated pool with retractable roof and view of the Seine. The pool is free but must be booked. Book a 1-hour time slot directly at the Fitness Club. Shorts & Bermuda shorts not permitted, swimming cap required
Swimming pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Indoor pool
Heated Pool
Chlorure treatment
At your disposal
Shower
Access & Security
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.2 m /
3.94 ft
Pool Depth Max:
1.6 m /
5.25 ft
Pool Size Min:
6.98 m /
22.97 ft
Pool Size Max:
14.96 m /
49.22 ft
Indoor heated pool with retractable roof and view of the Seine. The pool is free but must be booked. Book a 1-hour time slot directly at the Fitness Club. Shorts & Bermuda shorts not permitted, swimming cap required
2 fitness centers
Photo out of - Fitness center
Large windows overlooking the Seine enhance your workout. Weight training equipment for all levels, equipment to work on your cardio and a sauna (on reservation) to relax your muscles after exercise.
Yoga
The Fitness Center Paris Eiffel is a sports club in the hotel with a fitness room (group floor classes), cardio/weights area, and exclusive access for Club members and hotel guests. Bookable classes.
Location
On site
Fitness Club Paris Eiffel
The Fitness Center Paris Eiffel is a sports club in the hotel with a fitness room (group floor classes), cardio/weights area, and exclusive access for Club members and hotel guests. Bookable classes.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Free weights
Lessons available
Rowing machine
Exercise Bike
Treadmill
Strength equipment
Fitness machines
Fitness machines with individual screens
Weight machine
Core/stability training equipment
Aqua aerobics
Exercise bikes
Cross trainer
Towels available
Wellness services and equipments
Sauna room
Large windows overlooking the Seine enhance your workout. Weight training equipment for all levels, equipment to work on your cardio and a sauna (on reservation) to relax your muscles after exercise.
Nice staff, great location but rooms old and breakfast just ok for price!
Customer review rating 5.0/5
Jun Y.
Business
-
Confirmed reviews ALL
Good
Customer review rating 3.0/5
Matilde B.
Families
-
Confirmed reviews ALL
The hotel is Well located and have an amazing view. The hotel room was not that good though. The room was dirty/dusty and there was stains on the Walls. The sofabed was really bad, and not good for Big children. We lederes room service. But the food was not good, and they forgot some of the food.
Customer review rating 4.0/5
Keiichi S.
Business
-
Confirmed reviews ALL
nice location to go Effel tower. about 15-20min walk from the hotel.
breakfast was simple. its open from 6am, but egg station open around 7am.
Customer review rating 2.5/5
Jonathan B.
Couples
-
Confirmed reviews ALL
Nice staff, great location but rooms old and breakfast just ok for price!
Customer review rating 5.0/5
Jun Y.
Business
-
Confirmed reviews ALL
Good
Customer review rating 3.0/5
Matilde B.
Families
-
Confirmed reviews ALL
The hotel is Well located and have an amazing view. The hotel room was not that good though. The room was dirty/dusty and there was stains on the Walls. The sofabed was really bad, and not good for Big children. We lederes room service. But the food was not good, and they forgot some of the food.
Customer review rating 4.0/5
Keiichi S.
Business
-
Confirmed reviews ALL
nice location to go Effel tower. about 15-20min walk from the hotel.
breakfast was simple. its open from 6am, but egg station open around 7am.
Customer review rating 3.0/5
Amr M.
Families
-
Confirmed reviews ALL
Hardly getting the services,
The only good thing is the view from top.
Customer review rating 3.0/5
Jacqueline S.
Families
-
Confirmed reviews ALL
The staff were friendly and helpful. The breakfast was okay. The beds were uncomfortable. The location was wonderful.
Customer review rating 4.0/5
Harry A.
Couples
-
Confirmed reviews ALL
Friendly staff is Novotel’s greatest asset. My lodging was more than adequate.
Customer review rating 3.5/5
Daniel G. S. L.
Solo
-
Confirmed reviews ALL
OK stay. Liked the high floor room allocation; unfortunately limited view (no Eiffel Tower). Also liked that a shower booth was available (dislike bath/shower combo). Facilities adequate. Breakfast at the bar area was also very good and more calm than at the restaurant. Some confusion as I lost the small blue/black form indicating that my breakfast was included. The reception said it was not needed, but the breakfast attendant said it was, so I had to return to reception again. So is it needed or not?
Customer review rating 3.5/5
Harriet C.
Friends
-
Confirmed reviews ALL
Friendly staff.
Customer review rating 5.0/5
Lauren S.
Families
-
Confirmed reviews ALL
Had a great stay. Staff was friendly, location was ideal for sightseeing, the room was clean and comfortable, breakfast was delicious. Would absolutely recommend this hotel.
Customer review rating 1.0/5
Fraser C.
Families
-
Confirmed reviews ALL
The fold out bed in the hotel room was malfunctioning and incredibly uncomfortable. The first night the bed failed to fully unfold having a bend in the centre. The mattress was incredibly thin causing our two children to struggle to sleep as they could feel the metal supports through the mattress.
The following morning we ask the the bed be fix - it was straightened out but became so noisy that it was impossible to get any sleep the following night either.
A very disappointing stay in a family room which wasn't fit for purpose.
Dear Mr C.,
Thank you for taking the time to share your feedback.
We are very sorry to read about the difficulties your children experienced with the sofa bed. A family room should of course provide a comfortable sleeping arrangement for every guest, and the situation you describe clearly fell short of that expectation.
Although our team intervened after your first night, we regret that the issue was not resolved satisfactorily and that the noise then caused further disturbance.
We have also taken note of your comments regarding the condition and appearance of the carpet, and these points will be shared with the relevant teams for review.
We do appreciate your kind words about our team, and we are pleased that you found them polite and helpful despite the issues encountered.
We sincerely regret that your stay was so disappointing and hope to have the opportunity to provide you with a much more comfortable experience in the future.
Kind regards,
Luca – Guest Relation
Customer review rating 3.5/5
Lou K.
Couples
-
Confirmed reviews ALL
1 night stay. Nice, clean hotel. Room was nice and a good size for Paris. 15 min walk to Eiffel Tower. Lots of restaurants, grocery store, bakery coffee shops just 2 min walk away. Hair dryer was absolutely useless. Early checkin will cost €130 extra, even if the room is ready and unoccupied. Only small paper cups in the room, no glasses.
Dear Lou,
Thank you very much for sharing your experience.
We are pleased that you enjoyed the cleanliness and comfort of your room, as well as our location close to the Eiffel Tower and the many shops and restaurants in the neighbourhood.
We have also taken note of your comments regarding the hair dryer, the cups provided in the room and the conditions for early check-in, and we will share them with the relevant teams.
Regarding the wait at Reception, we understand that this may have affected your arrival experience. We would nevertheless like to clarify that, in most cases, groups are handled through dedicated group check-in arrangements and therefore do not necessarily have a significant impact on individual waiting times. Your feedback has of course been noted.
We hope to have the pleasure of welcoming you back during a future stay in Paris.
Kind regards,
Luca – Guest Relation
Customer review rating 0.5/5
Shihyuan C.
Friends
-
Confirmed reviews ALL
Dear Novotel Paris Centre Tour Eiffel Management Team,
I am writing to formally raise a serious complaint regarding repeated breaches of our privacy and security during our recent four-night stay at Novotel Paris Centre Tour Eiffel.
During only four nights at your hotel, housekeeping staff opened and entered our room on three separate occasions while we were still inside.
On the morning of October 4, a member of the housekeeping staff knocked only once and then immediately opened the door without waiting for a response.
More seriously, on October 5, at approximately 10:00 a.m., a housekeeping staff member opened our door without knocking at all. Then, at approximately 11:00 a.m. on the same morning, our door was opened again without any knock or warning. There was not even an apology following these incidents.
This means that during a four-night stay, our room door was opened by housekeeping staff three times while the room was still occupied, including twice in the same morning without any prior knock or warning.
We find this extremely concerning.
A hotel room is a private space, and guests should reasonably expect that hotel staff will follow proper procedures before entering an occupied room. Housekeeping staff have access to guest rooms through hotel-issued keys, which makes strict entry procedures even more important.
Had we been changing clothes, showering, sleeping, or otherwise in a private situation when your staff entered without knocking, who would have been responsible for protecting our privacy and safety?
We were also travelling with passports, cash, personal belongings and valuables in the room. The repeated unannounced entry made us seriously question the security procedures in place at the hotel.
What was particularly disappointing was the way our concern was handled when we raised it with the front desk after checking out on October 5.
The staff member we spoke with identified herself as a manager. However, we were simply given an apology and told that there was no other form of compensation or resolution that could be offered.
We do not believe that an apology alone adequately addresses three separate incidents involving guest privacy and security, particularly at a four-star international hotel operating under the Novotel and Accor brands.
We therefore request that this matter be formally investigated. In particular, we would appreciate:
1. A written explanation of how these three incidents were able to occur.
2. Confirmation that the electronic key/door access records for our room will be reviewed to establish who accessed the room and at what times.
3. An explanation of the housekeeping procedures that should have been followed before entering an occupied guest room, and why they were not followed in our case.
4. Confirmation of what corrective measures will be taken to prevent similar incidents from happening to other guests.
5. An appropriate form of compensation in recognition of the repeated breaches of our privacy and the inadequate handling of our complaint at the hotel.
To be clear, our concern is not simply about receiving compensation. What troubles us most is that this happened repeatedly and that, after reporting it, we were left without any meaningful explanation as to how our privacy and security were supposed to have been protected.
We chose Novotel because we expected the standards and professionalism associated with a major international hotel brand. Unfortunately, this experience fell significantly below those expectations.
We would appreciate a formal response from hotel management rather than a general apology, and we hope this matter will be taken seriously and investigated accordingly.
Kind regards,
Serena
Guest at Novotel Paris Centre Tour Eiffel
Stay: October 2026
Dear Ms C.,
We are once again very sorry for the experience you described and for the disappointment caused during your stay.
As your comments here are the same as those you previously shared with us directly, I have taken the time to respond to you in greater detail by email in order to address the different points you raised more thoroughly.
We sincerely regret that your stay did not meet your expectations.
Kind regards,
Luca – Guest Relation
Customer review rating 1.0/5
Stewart G.
Couples
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Confirmed reviews ALL
We were given a room on the 24th floor with a lovely view, but that came at a cost because all we could hear was the lift cables going up and down all night which ruined our anniversary weekend. Also the toilet didnt have a basin in, which seemed very unhygienic as you had to go to another part of the room to wash your hands. Paper cups, very cheap and didnt get replaced, had to ask for new ones and tea and coffee supplies where a bare minimum. Felt like you had to ask for everything, including the WiFi.
This was a real shame as we have had great experiences in other novotel hotels and this was well below are expectations
Customer review rating 3.0/5
Kristina J.
Business
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Confirmed reviews ALL
Breakfast totally full, very noisy, needed filling up of most elements, needed service to clear tables, too poor quality of products.
Customer review rating 5.0/5
Helen P.
Families
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Confirmed reviews ALL
A brilliant location and a stunning hotel. Amazing service, really comfortable and clean.
Customer review rating 4.0/5
Bhavesh D.
Couples
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Confirmed reviews ALL
Very nice location
Customer review rating 4.5/5
Peggy I.
Business
-
Confirmed reviews ALL
It was good
Customer review rating 3.0/5
Rene K.
Business
-
Confirmed reviews ALL
The location of the hotel is good but rooms are very old and AC was not working appropriately. Also was very noise since room was next to elevator. Overall too old and too less value for this price (300+ Euro/night)…
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Frequently asked questions
The Novotel Paris Centre Tour Eiffel is located at 61 quai de Grenelle, 75015 Paris, France, in the heart of the capital near the Eiffel Tower. You can reach us via the Charles Michels or Pont de Grenelle bus stops within a 5-minute walk, or the Bir-Hakeim and Charles Michels railway stations within 10 minutes. On-site private indoor parking is available for an additional charge.
The Novotel Paris Centre Tour Eiffel offers a variety of contemporary accommodations including:
Classic Room - 1 queen-size bed or 2 single beds
Classic Room, family - 1 queen-size bed and 1 single sofa bed
Superior Room - 1 queen-size bed and 1 double sofa bed
Executive Room - 1 queen-size bed and 1 single sofa bed with city views
Junior suite and Executive suite with views of Paris
At Novotel Paris Centre Tour Eiffel, we offer:
Free high-speed Wi-Fi and air conditioning
Private indoor parking for an additional charge
Buffet breakfast for an additional charge
Indoor heated pool and Fitness center with sauna
Restaurants Benkay Washoku, Benkay Teppan-Yaki, and Greem, plus QGrenelle Bar
Wheelchair accessible facilities and 36 meeting rooms
The Novotel Paris Centre Tour Eiffel offers diverse dining experiences:
Benkay Washoku and Benkay Teppan-Yaki: Japanese cuisine, open Tuesday-Saturday, 12:00 PM-2:00 PM and 7:00 PM-10:00 PM.
Greem: Bistro-style local and organic cuisine, open daily 6:00 PM-10:30 PM and Sunday brunch 12:00 PM-3:00 PM.
QGrenelle Bar: Cocktails and snacks, open daily from 7:00 AM or 8:00 AM until 12:00 AM.
Children's and vegetarian menus are available.
Check-in at Novotel Paris Centre Tour Eiffel is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Novotel Paris Centre Tour Eiffel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Novotel Paris Centre Tour Eiffel using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Novotel Paris Centre Tour Eiffel for an additional charge.
The Novotel Paris Centre Tour Eiffel features 36 meeting rooms and a business center with support staff. Our largest room can accommodate up to 600 guests, and we provide 32,300 sq.ft. of modular space for your professional needs.
The Novotel Paris Centre Tour Eiffel can host your events in its 32,300 sq.ft. of modular spaces. With 36 meeting rooms, we can accommodate up to 600 people for meetings and 400 for banquets.
The Novotel Paris Centre Tour Eiffel is a wheelchair-accessible hotel featuring 17 rooms specifically adapted for people with reduced mobility. Our facilities include accessible parking, ergonomic switches, adapted showers, and visual alarms for the hearing impaired.
Yes, Novotel Paris Centre Tour Eiffel allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From the Novotel Paris Centre Tour Eiffel, you can enjoy a short walk to several iconic landmarks:
Beaugrenelle shopping mall - 1 minute walk
Statue de la Liberté - 500 m
Eiffel Tower - 10 to 15 minute walk
Trocadéro - 20 minute walk
The Novotel Paris Centre Tour Eiffel features a wellness area with a sauna and an indoor heated pool with a retractable roof. While we offer a fitness club with group floor classes and yoga, specific spa treatments are not listed.
The Novotel Paris Centre Tour Eiffel features an indoor swimming pool with a retractable roof that opens on fine days, offering views of the Seine. While we have rooms and a fitness center with panoramic views, there is no mention of a public rooftop bar.
Business travelers at Novotel Paris Centre Tour Eiffel can utilize our 36 meeting rooms and a business center with support staff. Rooms are equipped with a business desk and high-speed Wi-Fi, and breakfast is served from 6:00 AM on weekdays.
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