ibis Stuttgart Airport Messe Hotel 2 stars

The stay was good and the staff was helpful. Could add a few improvements for the room service menu or the evening menu then just panini, I know you have a menu to order from outside but your offers should be made to keep the customers inside the hotel.

I have been at this hotel several times. Has very good location to arrive the airport and highways. Also not far away from city Stuttgart with S-Bahn. Near by the hotel has many facilities such as Electronic and food shops...

All perfect

Price quality ratio was good, it met my expectations

My only minor criticism is that your pillows are too soft

Nice stay serving the business purpose, friendly staff, clean rooms, well located near train station and shopping area. all was fine and prompt service Would always come back to convenient and nice hotel

We found the door to our room was difficult to open. A lot of force had to be applied to the door to get it to open. At one point we were not able to gain access to the room and were required to get someone from the front desk to open it for us. While access to the room became a little easier during our stay, it was always quite hard get into our room.

Hotel convenient for the airport and local shopping and staff were very helpful. Very comfortable beds and pillows. Excellent breakfast with a good choice of foods.

Good service. However, I got into a smoking room without a warning or question and there was no way to change rooms, although my impression was that the Hotel was not fully booked that night. For a smoking room it was too expensive.

Unfortunately the bathroom seems a bit cheap, like a plastic toilet box. It was not really clean (hair in the shower etc.). Quite pricey for these circumstances. But breakfast was nice and lobby as well. Bedroom was good average.

comfortable and convenient

I am using Ibis - Accor Hotels since more then 30 years! On 23.Set 2019 I again paid per Amex euro 75,- for the anuel renewal of my business card. 1) your employees took down a wrong eMAil address Result: I am not eeghsgrredas member of the buisiness club which entitles me to discounts — 2) you charged 20% VAT although I live in Dubaj since 1976 3) you declare thjs JbJS at the airport but in reality it is far away from the airport! When J arrived at the airport I had to take a Taxj to reach the Hktel sich Mist me euro 15.60 And next morning I had even to l Pay euro 17.60 ! — Had U know. This I would have stayed at an Ibis in town and take. The S- Bahn

Good price service ratio

check in for our group took ages despite paperwork being submitted 2 days previously. We had requested room keys to be made available for our arrival this had not been done and therefore caused unecessary delay. unfortunately there was no restaurant but a few eating places fairly nearby.

Good choice at breakfast; good quality