Pullman Stuttgart Fontana Hotel

TripAdvisor rating 4.0/5 1,211 reviews
Pullman Stuttgart Fontana
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Hotel extras

  • 252 comfortable rooms and suites

  • 3km to the freeway and 10km to the airport & the New Fair

  • Direct links to public transport

  • 1200m² Fitness and Spa Lounge

  • Vaihinger Hall with 406m ² for up to 400 people

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units (Nearby)
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 11 meeting room(s)
  • Copy/print service available

Hotel location

Pullman Stuttgart Fontana

Vollmoellerstrasse 5
VAIHINGEN
70563
stuttgart
germany

Tel: +497117300

Fax: (+49)7117302525

Contact email

Check-in from 15h00

Check out up to 12h00

  • U1, U3, U8 :   Vaihingen Bahnhof

  • S1, S2, S3 :   Stuttgart-Vaihingen

  • By plane

    STUTTGART AIRPORT At 8km / 4 miles

  • By car

    HIGHWAY A8, A81, A831 At 2km / 1 miles

  • By train

    STUTTGART At 10km / 6 miles

GPS :48.726618, 9.111672

Our accommodations

Classic Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Room with 1 queensize bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 32
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Deluxe Suite with 1 double bed

  • Max. number of persons: 2
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

FONTANA RESTAURANT

Type of cuisine: Regional

In classic design and using fine woods, we await you in our 120-seat restaurant. Enjoy local and international dining. We look forward to seeing you daily from 12pm to 2:30 pm and 6pm to 10pm

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FONTANA BAR

Photo non contractuelle / Strictly non binding

In the air-conditioned "Fontana" bar we serve a wide range of drinks, specialty coffee, hot and cold snacks. Visit us on Monday to Sunday from 10am to 1am

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 406

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 330 people

Find out more

Our guest reviews for
Pullman Stuttgart Fontana

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

1,579 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,211 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great stay always

Customer review rating 4.5/5

Pm Business - 05/10/2019 Confirmed reviews ALL

Friendly and helpful staff, nice facilities (improvements still underway). Nice breakfast and gym / spa facilities.

Dear Patrick M., Thank you very much for giving us your feedback on your recent experience at Pullman Stuttgart Fontana. The team is working hard on making sure all guests are well-taken care of and it is always a great pleasure for us to receive feedback on the service delivered. We are equally proud of hearing you enjoyed the breakfast buffet at the facilities of the fit and spa lounge, thank you for your feedback and we hope to see you again soon. Kind regards, Eva Binder Manager Human Resources & Quality

Superb spa, Delicious breakfast

TripAdvisor rating 4.0/5

Joseph P Business - 24/09/2019 TripAdvisor review

Wonderful location with super easy access to public transpo (downtown and airport). Gym is sufficient but nothing great. On the flip-side, the pool/spa area for relaxation after a long day is simply fantastic - just remember that European/German spa culture involves your birthday suit. Rooms are not large but comfortable enough. Breakfast is wonderful.

Dear Joseph P, Thank you for sharing your experience regarding your recent experience with us. I am delighted you enjoyed your comfortable room and tasted our extensive breakfast buffet. It is great to hear that you were able to explore the Fit and Spa Lounge and found it fantastic. With your high recommendation, we look forward to welcome you to our hotel again very soon! Warm Regards, Eva Binder Manager HR & Quality

Everything was like it supposed to be.

Customer review rating 4.5/5

Markku H. Business - 19/09/2019 Confirmed reviews ALL

Everything went good. Greetings to Bartender Stephan. He is one of those People that makes you feel welcome over and over again.

WOW, thank you so much Markku H. for taking the time to provide our team with such exceptional feedback about our passionate team member Stephan. Stephan is so ecstatic to have been mentioned by yourself and is delighted to read of your stay. We look forward to welcoming you back to our home again soon! Sincerely, Eva Binder Manager Human Resources & Quality

Very good stay

Customer review rating 4.5/5

Manuela Business - 13/09/2019 Confirmed reviews ALL

Very good stay, the overall experience has been really good, as always. Every time that I have to go to to Stuttgart, the Pullman is a must for me because it allow me to get a great service, and relax myself with the SPA. Restaurant was used to be excellent, but I have to say that this time the level wasn't the same; I was with other 4 colleagues, we had to spend 2 hours to have 1 main each and 1 dessert.. Way too much.

Dear Manuela L., We very much appreciate your comments regarding your stay at the Pullman Stuttgart Fontana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Binder Manager Human Resources & Quality

Realy good!!!

Customer review rating 4.5/5

Gabriel Families - 10/09/2019 Confirmed reviews ALL

I was surprised by the warm service an dthe cosy sleeping room. The breakfast is by the best i have ever got in a hotel. But the pool area need some renovations. Expecialy the whirlpool. I definetly recomand this hotel! Thx

Dear Tchokoteu G., We very much appreciate your comments regarding your stay at the Pullman Stuttgart Fontana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Binder Quality & Attitude Manager

Fantastic location for easy access to the rest of Europe in a beautiful city.

Customer review rating 4.5/5

David F. Families - 26/08/2019 Confirmed reviews ALL

room was great, staff was friendly and helpful.

Dear Jay I., thank you so much for your great feedback ! We are thrilled to read that you enjoyed the comfort of the location and your overall stay with us! We are looking forward to welcoming you back to the hotel. Sincerely, Eva Binder Quality & Attitude Manager

60 day stay made pleasant

Customer review rating 4.5/5

Pcs T. Business - 19/08/2019 Confirmed reviews ALL

Moved to Germany and stayed at Pullman with family and two dogs until house was ready. (We upgraded to a "Suite" and it was well worth it.) All staff members were super nice and supportive. Lots of restaurants close by for meals. (We only at breakfast at the hotel.) Buses, taxis, and trains are just a few steps outside the hotel entrance. Super happy with the stay we had there.

Dear Travis N., It is wonderful to read you were super happy with your stay with us and thank you for your kind words. Our team members are our pride and joy and we handpicked them for their friendly and helpful attitudes and they go out of their way to make our guests feel welcome. I do hope that we have the opportunity to welcome you back again soon and thank you once again for sharing your feedback with us. Sincerely, Eva Binder Quality & Attitude Manager

Very happy with the Pullman Fontana

Customer review rating 4.5/5

Cynthia C. Families - 15/08/2019 Confirmed reviews ALL

We loved staying at the Pullman Fontana as much as we did 3 years prior. The breakfast is superb, friendly staff, nice rooms (though I much prefer the deluxe room for more space when you have lots of luggage), clean and relaxing pool/sauna area, and great location near public transportation options (S-Bahn, bus, taxi). The only downside from our previous experience is that there was not a laundry service other than dry cleaning. You can now purchase tokens to do laundry yourself but with only one unit, it can be hard to find a time when it is free. Room service options are okay but not as good as the restaurant quality and selection.

Dear Mark C., Thank you so much for your wonderful review in regards to your recent stay with us at Pullman Stuttgart Fontana! It is such a delight to read of your enjoyable experience had with us, especially in regards to our famous Pullman Buffet Breakfast and the comfortable room. In order to improve our services for you and our valued guests we are thankful for your comment concerning the laudry services. I will go into this immediately to make sure that on a future stay you will have all services you have come to expect. We look forward to the opportunity to welcome you back again. Sincerely, Eva Binder Quality & Attitude Manager

Good hotel with friendly staff. Needs to fix some quality of life issues.

Customer review rating 4.5/5

Jeffrey B. Business - 24/07/2019 Confirmed reviews ALL

I had a good time during my stay. The staff was the most remarkable part of my visit. Very friendly and helpful. I did have some issues with the internet and WiFi not being available or disruptive. I had a number of power outages in my room. The lack of A/C took some getting used to and surprised me for a 4-star hotel. My bathroom was quite small and the shower was arranged in a way that I often would bump into the hot water side of the faucet and get a painful burning. Since I was there for quite a while, I used the laundry facilities and that was difficult because I only had a single stackable washer/dryer available for the entire hotel. During a power outage, the staff took my laundry and ran it through their machines and it came back to me folded, which was very considerate. My experience is seen through the lens of hotels in the United States. A Holiday Inn Express (2 Star hotel) has amenities that were equal to or better in many of these issues for me. The extra amenities such as the spa, restaurant, and bar were nice to have available, but I must confess, I only used the breakfast and swimming pool. Overall, I'd be happy to stay again and hopefully I will have a better room/experience.

Dear Jeffrey B., We very much appreciate your comments regarding your stay at the Pullman Stuttgart Fontana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you also for letting us know in how we can better our future guests experiences. I will discuss these points with the responsible departments in order to make a next visit even a little more comfortable as the previous one Sincerely, Eva Binder Quality & Attitude Manager

Mixed Experience.

Customer review rating 4.5/5

Klaus R. G. R. Business - 22/07/2019 Confirmed reviews ALL

A business hotel with no special experience. Check in fast. Appearence - used and worn (level 7). Lift indicator lights not working, in the busy hours mornings there are too few lifts for too many people - take a long time to get access. Room, select between 2 pillows, - generally clean and ok, Bathroom - Lipstick stain on toilet cover. Mixer Tap on Shower difficult to move and temperature setting takes a while. Mixer Tap on sink must be heavily pusshed down to stop water. Issues reported to front desk - but housekeeping should have noticed this - and not guests. Breakfast - so far okay - but scrambled eggs ? - The scrambled egg seem to be made from prepared liquid egg instead of fresh eggs. looked like yellow poppyseed and tasted bad. Yuck. A stay for a night is okay but I will opt out breakfast.

Sehr geehrter Herr Roehler wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Pullman Stuttgart Fontana die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht überall entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Hotels der Marke Pullman setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse und ich habe bereits veranlasst, dass die Regler im Bad einer genauen Prüfung unterzogen werden. Auch werde ich die Konsistenz des Rühreis regelmäßig überprüfen um sicher zu stellen, dass unsere Gäste auch hier die Qualität erhalten, die Sie zu Recht von unserem Haus erwarten können. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Eva Binder Quality & Attitude Manager

Good location and friendly staff

Customer review rating 4.5/5

D S. Business - 20/07/2019 Confirmed reviews ALL

I was very happy to be able to check in a little early. Also, the front desk staff and the bartender were extremely friendly and helpful

Dear David S., Thank you so much for your truly wonderful review! I have shared your comments with our Front Office Manager. and the Bartender. Thank you for sharing and we look forward to the opportunity to welcome you back to our home for another enjoyable stay on your next Stuttgart visit. Sincerely, Eva Binder Quality & Attitude Manager

The most professional and pleasant staff I have ever encountered

Customer review rating 4.5/5

Anonymous Business - 17/07/2019 Confirmed reviews ALL

I couldn’t ask for a better stay. Any question I had was answered and any need I had was met promptly.

Dear Richard O., I thank you for this lovely feedback regarding our hotel standards of service. Indeed our main aim is to exceed our guests expectations and I am glad to hear that we have achieved our goal. I also thank you for pointing out the great work of our team. I am sure that this feedback will serve as an encouragement to all of our staff. We hope you will keep us at the top of your shortlist and welcome you home again soon Best regards Eva Binder Quality & Attitude Manager

Very accommodating especially for a long-term stay

Customer review rating 4.5/5

Anonymous Business - 11/07/2019 Confirmed reviews ALL

Everyone was very accommodating and helpful during my stay at Pullman. I especially appreciated Ilena; she was very friendly no matter what role I encountered her in (waitstaff, room service delivery, bartender, etc.).

Dear Liyan L., Thank you very much for your review. Making our guests feel at home is hugely important to us and so I'am trilled that you felt comfortable and at ease. This is our ultimate intention - to provide an ultra-comfortable experience with a warm welcoming smile. Your compliments are greatly appreciated and of course, I will address your wonderful words of praise to Elina. We we hope to see you soon again back to Pullman Stuttgart Fontana. Eva Binder Quality & Attitude Manager

Service was excellent but 2 days without WiFi in my room made business frustrating.

Customer review rating 4.5/5

Julie D. Business - 04/07/2019 Confirmed reviews ALL

The staff was excellent but when the WiFi in my room was broken for 2 days and I was forced to work in the lobby it was not a positive experience.

Dear Julie D., Making our guests feel at home and valued is hugely important to us so I’m thrilled that you felt welcomed at the Pullman Stuttgart Fontana. All comments of you are high motivation for us! I will share this with our team members. I regret that due to a short power breakdown we did not come true with your expectations concerning the WLAN. We understand your point of view and would like to offer our sincerest apologies for this. Although we fell short of meeting your expectations during your past stay, I hope you will consider Pullman Stuttgart Fontana on your next visit to Stuttgart so that we can better deliver upon the guest experience you deserve. Sincerely, Eva Binder Quality & Attitude Manager

High Price, low quality, nice service

Customer review rating 4.5/5

Florian Business - 03/07/2019 Confirmed reviews ALL

The air condition was not able to cool down the room, although it was set to 10°C. It was impossible to get the heat out of the room. The bathroom is old and not very practical. This shower-bath-combination only leads to a flooded bath room, when you take a shower. I don't know, why so many hotel stick to this stupid small bath tub, instead of just build in a nice shower, which is for most of the hotel guests absolutely sufficient. It seems that the room was kind of renovated, but the bath and some walls were forgotten. The TV is a joke and not what I expect when I get a room for 150 €. Even in some B&Bs or 3 star hotels, you have bigger and more modern TVs. The rooms was smelling like smoke. It seems that the 6th floor was a smoking level before renovation. So the renovation failed, as the smell is still in the room. The prizes in the bar, restaurant and minibar are ridiculous. 3,50 € for 0,2l Coke? That means 17,50 € per liter? The burger was partly cold, the bread is the same cheap bread, which you can buy for 0,99€ for a pack of 4 at the supermarket, from the taste and structure, the patty was also coming from the freezer. I don't know, why the burger then is 16 times the prize of McDonalds. Only positive aspects are the service and the breakfast. The employees are very friendly and motivated.

Dear Florian C., Thank you for taking the time to tell us about your experience at the Pullman Stuttgart Fontana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback and experience will help us point out the key areas on which to work on, and we truly appreciate the time you have taken to point out these matters. With regards to the air condition, we do admit that we were facing an underperformance of our AC in the past. In order to improve the service for our guests concerning AC we decided to switch to a brand-new AC system that had been installed in 2018. With the system going live we actually experience the AC on a premium level. However, varying factors can affect the AC in single rooms and it is most concerning to read about your experience. I have shared your concerns with our Maintenance team for solving the issues and fortunately, in the meanwhile we fixed the problem. I do apologize, that due to this, your recent stay was not as relaxing as it should be. I regret that we do not come true with your expectations concerning your room. You can be sure that I have instantly forwarded your comment to the appropriate department and hopefully will find a solution in the near future for we are in the process of renovating our rooms. Although we fell short of meeting your expectations during your past stay, I hope you will consider Pullman Stuttgart Fontana next week again so that we can better deliver upon the guest experience you deserve. If you require any assistance, please do not hesitate to contact me. We all are more than happy to serve you in any way we can. Sincerely, Eva Binder Quality & Attitude Manager

Nice stay

Customer review rating 4.5/5

Anonymous Business - 29/06/2019 Confirmed reviews ALL

Pleasant stay

Dear John J L., It is a delight to read feedback from guests like yourself who had a wonderful experience with us. It is amazing to read that not only were you able to enjoy our spectacular facilities in the hotel, the staff made you feel welcomed as well. Needless to say, our excellent location is also perfect for visiting the city and commuting in and out of Stuttgart. We hope you will keep us at the top of your shortlist and welcome you home again soon. Best regards Eva Binder Quality & Attitude Manager

Excellent Service

Customer review rating 4.5/5

Victor H. Families - 26/06/2019 Confirmed reviews ALL

Excellent, Superb, Best ever!

Dear Victor H., I am so glad to hear that you enjoyed your time here at the Pullman Stuttgart Fontana! Your comments echo exactly the experience we wish for our guests and I’m so pleased that we turned a simple stay into a great experience. Best ever - what a wonderful endorsement! Thank you! I do hope we will have the opportunity to welcome you back. Best regards Eva Binder Quality & Attitude Manager

Everything was like it supposed to be.

Customer review rating 4.5/5

Markku H. Business - 19/06/2019 Confirmed reviews ALL

Everything went well. Thanks for smooth operation

Dear Markku H., We very much appreciate your comments regarding your stay at the Pullman Stuttgart Fontana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eva Binder Quality & Attitude Manager

The staff were excellent. The only complaint is that the rooms really need to be cleaned better, there is an extreme amount of dust especially on the vents.

Customer review rating 4.5/5

Regina P. Business - 18/06/2019 Confirmed reviews ALL

Love the staff, very welcoming and went out of their way to help me when I needed help. The housekeeping sometimes didn't do a very good job and would not leave soaps and towels often. Housekeeping needs to clean better, the room is pretty dirty. The dust on the vents and on the carpet going against the wall is pretty disgusting. Also, there is mold in shower.

Dear Regina p., Thank you for taking the time to tell us about your experience at the Pullman Stuttgart Fontana. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eva Binder Quality & Attitude Manager

I stay in a lot of hotels and Pullman Stuttgart was one of the best.

Customer review rating 4.5/5

Anonymous Families - 17/06/2019 Confirmed reviews ALL

Coming from abroad, the whole reservation process and check-in was a breeze. The front desk staff was very friendly and helpful as was the wait staff in the lobby bar.

Dear Craig C., It is a delight to read feedback from guests like yourself who are travelling a lot and had a wonderful experience with us. It is amazing to read that not only were you able to enjoy our bar in the hotel, the staff made you feel welcomed as well. We hope you will keep us at the top of your shortlist and welcome you home again soo Sincerely, Eva Binder Quality & Attitude Manager
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