Mercure Hotel Stuttgart Airport Messe 4 stars

Customer review rating (ALL Rating) 4.3/5 724 reviews

Mercure Hotel Stuttgart Airport Messe - Image 1
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Description

Hotel extras

  • 4 star hotel with subway connection right outside the door

  • Hotel in Stuttgart near airport and trade fair

  • Four function rooms for a maximum of 140 people

  • Comfortable room furnishings incl. WIFI for mobile working

  • Family hotel in Stuttgart with child-friendly facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Hotel Stuttgart Airport Messe

Eichwiesenring 1/1
70567 STUTTGART
Germany

GPS:48.712514, 9.166213

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

LE FAISAN / STÜBLE

You can enjoy regional and international delicacies at Le Faisan, including vegan and vegetarian dishes. Relax with lunch on the terrace or end the day with a dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  724 reviews

TripAdvisor Rating  4.0/5  571 reviews

Excellent hotel for the price

Customer review rating 4.5/5

Buba Families - Confirmed reviews ALL

Very large room for 2 adults and 2 children. Modern and clean bathroom. Modern and clean room.

Dear Mr. S., Thank you for staying with us at Mercure Hotel Stuttgart Airport Messe and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the great comment. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Zeljka Vuckovic General Manager

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Very pleasant

Dear Mr. C., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Stuttgart Airport Messe. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours sincerely, Zeljka Vuckovic General Manager

Stuttgart CityBreak

Customer review rating 5.0/5

Paul Families - Confirmed reviews ALL

Very nice hotel near to Airport. 50 m to U6 station and in 25 in city center. Lidl around the corner and bus station too. We got a familly room, very big, clean, nice, a good coffe so all fine. Restaurant in the evening was okay and breakfast with all you needed.

Dear Mr. F., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the borsitive remarks on the room, the breakfast and the restaurant. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Zeljka Vuckovic General Manager

Good location by airport and highway

Customer review rating 4.0/5

Kristen Families - Confirmed reviews ALL

We stayed for one night and the hotel is very easily located off autobahn. Hotel is clean, room spacious and the breakfast was amazing. The only issue was the free parking behind the hotel. It isn’t managed well and some cars were taking up multiple spots. One van had 3 spaces and the hotel didn’t monitor it to enforce parking spaces. Luckily, it was the weekend and there were plenty of street parking. There is a parking garage but that is €15/night. Other than the parking the hotel was great.

Dear Ms. C., I am very pleased that you took the time to review your visit with us at Mercure Hotel Stuttgart Airport Messe. Thank you for your positive review, the great remarks on the breakfast, and also for your critique and suggestions on improvement regarding the parking. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Zeljka Vuckovic General Manager

Hotel is ok, but customer service not.

Customer review rating 1.5/5

Joost Families - Confirmed reviews ALL

I am accor member. I ‘lost’ my point I earned and am now ‘basic’ again. This means no automatic welcome drink. But on de keycard. i received the was an additional message with a qr code saying: free drink. I disnt scan the code, because I thought this would be scanned at the bar. Now I learned that I had to scan the code and become a member to get my free drinks. But I am already a loyal customer for manu years. In the text on the card nothing was mentioned about that it was only for new memebers. The receptionist was not very friendly and simply said, sorry, you are basic member, so no voucher for you. I felt very unwelcome. Jo…

Dear Mr. U., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Stuttgart Airport Messe. We regret that your experience with our service did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Stuttgart Airport Messe. Best regards, Zeljka Vuckovic General Manager

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Other web-users rate our hotel

  • 386 reviews 7.9/10 Location
  • 742 reviews 7/10 Room
  • 506 reviews 7.1/10 Service
  • 10 reviews 9.4/10 WiFi
  • 367 reviews 8.3/10 Breakfast
  • 320 reviews 7.1/10 Cleanliness
  • 199 reviews 4.1/10 Food
  • 63 reviews 5.5/10 Amenities

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