Mercure Hotel Stuttgart Airport Messe

Mercure Hotel Stuttgart Airport Messe 4 stars

Customer review rating (ALL Rating) 4.2/5 401 reviews

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Hotel extras

  • 4 star hotel with subway connection right outside the door

  • Hotel in Stuttgart near airport and trade fair

  • Four function rooms for a maximum of 140 people

  • Comfortable room furnishings incl. WIFI for mobile working

  • Family hotel in Stuttgart with child-friendly facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Stuttgart Airport Messe

Eichwiesenring 1/1
70567 STUTTGART
Germany

GPS:48.712514, 9.166213

Telephone +49 711 72660

Fax +49 711 7266444

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LE FAISAN / STÜBLE

Currently unavailable

You can enjoy regional and international delicacies at Le Faisan, including vegan and vegetarian dishes. Relax with lunch on the terrace or end the day with a dinner.

Our accommodation(s)

Our 148 air-conditioned rooms meet all expectations of a comfortable stay: all rooms of our conference hotel have comfortable sleeping and sitting furniture, a TV and workspace with WIFI, water, coffee and tea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  401 reviews

TripAdvisor Rating  4.0/5  564 reviews

Nice rooms, good breakfast

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Rooms are comfortable and there is a large breakfast buffet. I don't eat that much but if you wanted you could take full advantage of the rather high meal price. Staff was always friendly. Dogs are allowed for a small extra fee.

Dear Ms. Z., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Stuttgart Airport Messe. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Gürkan Gür General Manager

Hotel

TripAdvisor rating 2.0/5

trevorwilliams21 Solo travel - TripAdvisor review

The staff were terrible only serving beer in half pint glasses because the beer was dearer in half pint glasses when asked why there were no pint glasses they said non had been washed when there were plenty under the bar and we had to walk across the bar to pay for your drinks the rooms were very nice and clean the breakfast was nice but the manager in charge of the breakfast restaurant was very rude to his staff I hope the travel firm don’t use this hotel again and they charge you an extra 2/42 euros for French tax

Dear trevorwilliams21, Thank you very much for your visit and for taking the time to tell us about your experience with us. We regret that your experience with our service in the bar did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Best regards, Gürkan Gür, General Manager

Poor Hotel

Customer review rating 0.5/5

Mike G. Business - Confirmed reviews ALL

Arrived after a long car journey from Nitra Slovakia, to be told that there was no restaurant so not knowing Stuttgart that meant getting a taxi - there and back, we decide to get a delivery and pick wha appeared to be a good Indian restaurant. It was terrible one of the worst I has had, then we decide to go down and get some drinks from the bar - no bar. We would have been better staying at a hotel Garni but I can assure you we will never set foot in your hotel again

Dear Mr. G., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Stuttgart Airport Messe. We regret that your experience with our hotel and our service did not meet your expectations. I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Stuttgart Airport Messe. Best regards, Gürkan Gür General Manager

Satisfied

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The hotel is good and location awesome, tho, somw recepcionist need to smile. Murat, he is a nice guy, very profesional and always very willing to help in everything and resolutive.

Dear Mr. M., I am very pleased that you took the time to review your visit with us at Mercure Hotel Stuttgart Airport Messe. Thank you for your positive feedback, the nice remarks on Murat, and also for your critique and suggestions on improvement. We take your input very seriously and I will discuss it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Gürkan Gür General Manager

Uninspiring but functional hotel, bathroom not well cleaned

Customer review rating 1.5/5

Josh Business - Confirmed reviews ALL

Even simple and mainly functional hotels should have a clean bathrooms and toilets. This one didn‘t. Breakfast was good but with 22 EUR overpriced.

Dear Mr. S., I would like to offer my sincere apologies for the problems regarding the house-keeping. Please rest assured that I have already looked into this and taken steps! I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items. I would like to ask you for understanding. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Gürkan Gür General Manager

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Other web-users rate our hotel

  • 146 reviews 8.5/10 Location
  • 328 reviews 6.6/10 Room
  • 235 reviews 7.9/10 Service
  • 5 reviews 10/10 WiFi
  • 178 reviews 8.6/10 Breakfast
  • 142 reviews 5.7/10 Cleanliness
  • 101 reviews 2.3/10 Food
  • 37 reviews 6.5/10 Vibe

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