Mercure Hotel Stuttgart Sindelfingen an der Messe

Customer review rating (ALL Rating) 4.4/5 966 reviews

Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 1
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Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 3
Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 4
Schwertstr. 65, -, -, 71065 SINDELFINGEN, Germany

Description

Hotel extras

  • Green Key-certified hotel

  • 186 spacious guest rooms

  • Rustic cozy wine bar with terrace

  • Indoor pool

  • Only 500m from the motorway exit A81 Sindelfingen-Ost

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65, -, -
71065 SINDELFINGEN
Germany

GPS:48.704585, 9.039484

Telephone
Fax +49 7031 6196888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  966 reviews

TripAdvisor Rating  3.8/5  581 reviews

Customer review rating 5.0/5

Krzysztof K. Families - Confirmed reviews ALL

Sehr geehrter Herr K., vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt. Es freut uns zu hören, dass Sie die Lage, das Frühstück sowie die Saunabereiche und die Sauberkeit in unserem Hotel geschätzt haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Mercure Hotel Stuttgart Sindelfingen an der Messe

Customer review rating 1.5/5

Stefano E. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding the room cleaning policy. We apologize for any inconvenience you experienced during your stay. We appreciate your comments as they help us improve our services. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Customer review rating 4.5/5

Shawn W. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding the location, breakfast, and outstanding customer service at our hotel. We are delighted to hear that your family enjoyed their stay with us and found our accommodations to be suitable for your needs. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Customer review rating 3.5/5

Ingrid K. Solo - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your experience at our hotel. We appreciate your positive remarks regarding the cleanliness and maintenance of our pool and sauna facilities, as well as the friendliness of our front desk staff. We apologize that the frequency of room service did not meet your expectations. Our standard policy is to provide room service every three to four days for extended stays. We also regret that the comfort of the bed and sofa did not align with your preferences, and we acknowledge your concerns regarding the air conditioning and amenities provided in your room. Furthermore, we understand that our laundry service pricing may feel steep; our rates are aligned with regional tariffs. We value your feedback and will take it into consideration as we continually strive to enhance our guests' experiences. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Customer review rating 1.5/5

John S. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely apologize for the inconvenience you experienced with breakfast arrangements during your visit. I understand your disappointment regarding the lack of flexibility in modifying your breakfast bookings. Our policies regarding breakfast reservations are designed to ensure a streamlined service for all guests. However, I recognize that this may not have met your expectations in this instance. Your concerns regarding the charges for breakfast will be reviewed internally, as guest satisfaction is our priority. We value your loyalty and the recommendations you have made in the past. It is disheartening to hear that this experience may affect your future decisions regarding our hotel. I appreciate your candid feedback and hope you might reconsider us for your travels in the future. Best regards, Das Team des Mercure Stuttgart Sindelfingen an der Messe

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Other web-users rate our hotel

  • 486 reviews 6/10 Location
  • 876 reviews 7.3/10 Room
  • 605 reviews 8.6/10 Service
  • 17 reviews 0.3/10 WiFi
  • 546 reviews 8/10 Breakfast
  • 431 reviews 6.5/10 Cleanliness
  • 341 reviews 6.6/10 Pool
  • 341 reviews 4.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.