Mercure Hotel Stuttgart Sindelfingen an der Messe 4 stars

Customer review rating (ALL Rating) 4.4/5 1,375 reviews

Mercure Hotel Stuttgart Sindelfingen an der Messe - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE-certified hotel

  • 186 spacious guest rooms

  • Rustic cozy wine bar

  • Indoor pool

  • Only 500m from the motorway exit A81 Sindelfingen-Ost

Our accommodation(s)

Hotel location

Mercure Hotel Stuttgart Sindelfingen an der Messe

Schwertstr. 65, -, -
71065 SINDELFINGEN
Germany

GPS:48.704585, 9.039484

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,375 reviews

TripAdvisor Rating  4.0/5  566 reviews

Althrough good, but not as much as most other Mercures

Customer review rating 3.5/5

Michael B. Business - Confirmed reviews ALL

The 3 lost points are into the details - 1 point for not having a room as I request (in my Gold-Voyageur account) - 1 point for not receiving my free drink (included in my Gold-Voyageur account), and 1 point for the restaurant - cooking way to fat and served cantine-like (price/quality ratio not there)

Dear Michael B., Thank you for taking the time to share your feedback about your recent stay at Mercure Hotel Stuttgart Sindelfingen an der Messe. We appreciate your kind words about our hotel. However, we apologize for any inconvenience caused during your stay. We have noted your feedback regarding the room request and the free drink entitlement. We understand the importance of these benefits for our Gold-Voyageur members, and we apologize for any disappointment caused. Furthermore, we have taken note of your comments regarding the restaurant. We strive to provide a high-quality dining experience, and we apologize if we did not meet your expectations on this occasion. Please be assured that your feedback will be taken into account as we continuously work to improve our services. We appreciate your valuable input. Das Team des Mercure Stuttgart Sindelfingen an der Messe

ok

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Room was to warm. Breakfast too expensive. Rooms were very noise sensitive.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your comments regarding the room temperature and the noise sensitivity. We will take your feedback into account as we strive to improve our services. Regarding the breakfast price, we would like to inform you that our prices are in line with the regional tariffs. We hope to welcome you back in the future. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Good stay again

Customer review rating 4.5/5

Wayne S. Families - Confirmed reviews ALL

Helpful and friendly

Dear Wayne S., Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about the helpfulness and friendliness of our team. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Customer review rating 3.5/5

Me Business - Confirmed reviews ALL

Room ok Breakfast 25euro is outrageous

Dear ME, Thank you for your feedback. We understand your concern regarding the price of breakfast and appreciate your input. Our prices are in line with the regional rates. We hope this does not overshadow the overall experience you had at Mercure Hotel Stuttgart Sindelfingen an der Messe. Das Team des Mercure Stuttgart Sindelfingen an der Messe

Okay stay.

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The fire alarm went off in the middle of the night. There were stains in my sink and no trash bags in any of the cans in my room. Also a few of the outlets did not work throughout the room. I will not be returning here.

Dear Guest, Thank you for sharing your feedback. We apologize for the inconvenience caused by the fire alarm and the issues with cleanliness and maintenance in your room. We have noted your feedback and will take it into account for future improvements. Please accept our sincere apologies. For technical reasons, the power connection in the room only works as long as the room card is inserted Das Team des Mercure Stuttgart Sindelfingen an der Messe

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Other web-users rate our hotel

  • 562 reviews 6.6/10 Location
  • 1,088 reviews 7.4/10 Room
  • 818 reviews 8.8/10 Service
  • 27 reviews 5.4/10 WiFi
  • 724 reviews 8.7/10 Breakfast
  • 552 reviews 6.3/10 Comfort
  • 529 reviews 7.7/10 Cleanliness
  • 335 reviews 4.4/10 Value

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