very clean, nice comfortable bed. Room larger than expected and funiture in good shape. Complementary water in the room

The overall experience was good, I am a little disappointed in the restaurant. The restaurant closed early and was not open on the weekends, and to be quite frank the overall service was poor. The front desk staff seemed to lacking in training and experience, they were either very helpful and could answer questions, or they seemed very new and just told the customers what they wanted to hear rather than the facts.

No Issues

The stay we had my Family and I was ok. For one night. The beds were as hard as stone. No opened restaurant. You had to go out for dinner(i think due to Covid)

Mercure is a business costumers focused hotel. Clean and spacious rooms. Very decent breakfast. Really no external noises in the rooms. Price in line with the services and with the area. I would come back without any doubts.

Good check for Covid regulations. you fill safety there. Quick, effective and very nice employers. Clean and big rooms.

The team is friendly, helpful and professional.

Everything was very nice from the contact with the stuff untill the last detail . Thank you !

Location close to lots of food and breuningerland mall. Fantastic breakfast. Very friendly and helpful staff. Horribly slow and intermittent internet.

I was there on business arriving September 28 and leaving on October 9, 2021. Each interaction with the was helpful. the staff tried their best to put me at ease about my travel situation and local experience, and as always very helpful! In general the stay was okay. It was nice to see "mein Lieblings Ober im die ganze welt Milos." Milos greeted with a wonderful smile and we exchanged our current status of well being and family news and it was like coming home. He made me feel like i was missed and that he was happy to see me! And I know I was happy to find him again healthy! Finding his replacement will not be easy, as no one welcomes the people like Milos. ( he is an older gentlemen that i have met at breakfast on my many stays there and I hope i have spelled his name correctly) I have never looked at his name tag.

The stay was good from the hotel and staff side. The visitor in the next room played loud rap music from 8pm until 11:30pm and shouted every 15 to 20 minutes. It was not a good night.

My stay was only 4 nights, but in that time I had several unique situations arise. The staff went out of their way to support me in every way! I've stayed at this location for the past 10 years, and I must say that the current staff is as good as or better than any I've experienced. 5 Stars for friendliness and supportiveness of the staff. Accommodations were consistent as always, and restaurant/bar/breakfast equally pleasing as always.

Very clean, natural therapeutic light, and cheerful rooms! Friendly staff and excellent service. Staff go above standard service. Welcoming and positive energy! Delightful stay

It was a great. Just one suggestion, please try to make the swimming area safe for children, by clear demarkation lines and by keeping some safety equipments. Otherwise it was very nice stay and would like to stay again. Thank you

fantastic hotel with friendly staff. swimming pool is awesome with spa. Room condition is really good I think it has been renovated. I am pretty sure even the TV was OLED or something. really impressive. overall, I would not hesitate to recommend this hotel to anyone I know. THank you.