ibis Krakow Stare Miasto 3 stars

Customer review rating (ALL Rating) 4.5/5 1,955 reviews

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Description

Hotel extras

  • In the heart of Krakow

  • Green Key Certified Hotel

  • Car park for guests with a car

  • In the immediate vicinity of the Main Railway Station

  • Restaurant with local cuisine

Our accommodation(s)

Book this hotel
Room 1

A nice, modern room in the ibis Hotel with everything you could need: a convenient bathroom, modern decor, wooden floors, twin beds with comfy bedding and duvets, free Internet, and an LCD TV with the best international channels

Max. number of persons
2
Area
From 14 m² / 150 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 19'/48 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 2 pers. max
  • 14 m² / 150 sq ft
  • Bedding 2 x Twin bed(s)

Go for the premium room! Enjoy comfort and work in the best conditions with additional equipment and a coffee and tea making facilities.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities

Bathroom

Media And Technology

Internet Facilities

  • High speed internet

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

A modern and practically equipped room with one large bed and one single bed. Our rooms offer shower, toilet, WIFI and a TV with a selection of entertainment and information programs. Extra bed 180x80 cm.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 19'/48 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk

Modern and practically furnished room with 2 single beds and sofa offers shower, toilet, WIFI and TV with a wide selection of entertainment and info channels. Reduced mobility room. Extra bed 180x80 cm

  • Views:

    City View

Max. number of persons
3
Area
From 16 m² / 172 sq ft
Accessibility
Accessible room

Bedding

Twin bed(s) x2

Single sofa bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Mirror
  • Toilet with side and rear grab bars
  • Sink lever hardware
  • Bathroom has 60” diameter turning radius or space for T-turn

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Blackout curtain
  • Hair dryer
  • Opening windows
  • Soundproof doors

Electric Facilities

  • 220/240 V AC

Hotel location

ibis Krakow Stare Miasto

ul Pawia 15
31154 KRAKOW
Poland

GPS:50.0707, 19.945732

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • 135 rooms
  • 5 rooms for people with reduced mobility
  • 135 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Catering

One Restaurant

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Sports and leisure

Bike rack facilities

  • On site
  • On site
  • Enclosed outdoor parking
  • Public
  • Parking pricing: 80 PLN 80 PLN Per day

Services & equipment

  • Intercom

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

IBIS KITCHEN

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Cooking style
Bistro
Capacity
64
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Our modern, welcoming restaurant serves international dishes, pasta, and grilled food prepared in front of you which gives you the chance to create your own, original dishes based on the ingredients available on our menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,955 reviews

Customer review rating 2.5/5

David J. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Andrew L. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Pearce N. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Christopher C. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Tuckey A. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Andrew L. Couples - Confirmed reviews ALL

Handy for vegetarians touring cultural highlights of Krakov Good for tram stops to tour city Great near laundromat, and cafe & oriental food outlets.Also allowed us late discharge as on sleeper train to Budapest

Customer review rating 4.0/5

Pearce N. Couples - Confirmed reviews ALL

Was easy to add on breakfast to booking. Staff were friendly and helpful

Customer review rating 5.0/5

Christopher C. Solo - Confirmed reviews ALL

Had a comfortable one night stay at the hotel Nice room with everything I needed and good restaurant breakfast facilities Hotel conveniently located for me using railway station

Customer review rating 5.0/5

Tuckey A. Business - Confirmed reviews ALL

My stay at the ibis was simple and great. If I had to go to Kraków again I'd use the ibis.

Customer review rating 5.0/5

Fabio B. Families - Confirmed reviews ALL

We particularly appreciated the location and the water distributors on the floor

Customer review rating 4.0/5

Laurent D. Solo - Confirmed reviews ALL

Last minute booking and room price was a bit higher for an Ibis. Very close to train station. Decent breakfast buffet. Quiet room.

Customer review rating 4.5/5

Daniel G. Families - Confirmed reviews ALL

very nice and fierndly staff ,clean room and Hotel.

Customer review rating 1.5/5

Jakub G. Business - Confirmed reviews ALL

This hotel is really old. No real renovations in the room.

Customer review rating 4.0/5

Pavol C. Couples - Confirmed reviews ALL

We loved that the hotel was so close to the old town and the price was right. The room was a decent size but was lacking any normal expected amenities like a small fridge or kettle. No way to make coffee or tea in the room. The space in the bathroom was too crammed for two people at the same time. We enjoyed the breakfast quality which was not included but we bought it extra every day anyways. It would be nice if it was included. Parking was also extra but underground space was available. The hotel should do something about their pigeon problem in the garage. Otherwise our stay was pleasant and staff was very courteous and friendly.

Customer review rating 5.0/5

Ffion H. Couples - Confirmed reviews ALL

Great price and just what you need. All the essentials. Staff were welcoming. Easy to find and close to nearby destinations.

Customer review rating 5.0/5

Augusto M. Solo - Confirmed reviews ALL

The hotel is really nice and very comfortable; everything is clean and organized. The receptionist is very friendly. I will definitely be back—it’s highly recommended.

Customer review rating 4.5/5

Dale M. Solo - Confirmed reviews ALL

Well located. Clean and comfortable.

Customer review rating 2.5/5

Steven W. Friends - Confirmed reviews ALL

I love ibis and have stayed in many across Europe and in South America. I therefore had high expectations. Your staff is great, but the room was substandard, the wall by my bed was dusty (dirty- I took a picture), the room was too warm and the climate control was noisy and didn’t really work- and for me the worst was that outlets were only on one side of the room (which seems strange for a double room with two beds- it made it really uncomfortable to share the room with my friend)

Customer review rating 4.5/5

John W. Couples - Confirmed reviews ALL

Nice staff

Customer review rating 1.0/5

Justyna D. Business - Confirmed reviews ALL

Sadly, my recent stay was very disappointing. Some members of staff were quite rude, and the interactions felt impersonal—almost like speaking to robots. I have stayed at this hotel before, but unfortunately, the standard seems to have declined. I was travelling with a colleague whom I had invited to Kraków, and I felt embarrassed that she was given an worn room with cracked flooring. Based on this experience, I would not recommend the hotel.

Customer review rating 4.0/5

Juan H. Business - Confirmed reviews ALL

All very clean

Customer review rating 4.0/5

Sophie H. Couples - Confirmed reviews ALL

It was well located, and served us well.

Customer review rating 0.5/5

Julia M. Families - Confirmed reviews ALL

Clogged shower, no fridge, extremely old everything

Customer review rating 2.0/5

Yuliia S. Couples - Confirmed reviews ALL

While making a reservation on the website I’ve made a remark that I’ll need a day room only from 12 pm till 6 pm only and would appreciate taking this into account. When I arrived to the hotel at 12 pm receptionist told me that they will need to change me 60 pln for early check in otherwise I’ll need to wait till 3 pm check in time. I mentioned that I’ve left a remark during reservation so the hotel had to be aware about my request, but she replied that she couldn’t help me and the only way for me to check in is to pay. She said that they don’t read remarks and I should’ve sent them an email with this special request. I’ve paid early fee, because I had no choice and my booking was non refundable. After this case I believe I would avoid choosing Ibis hotels for my future stays.

Other web-users rate our hotel

  • 1,165 reviews 9.6/10 Location
  • 1,025 reviews 6.4/10 Room
  • 745 reviews 8.9/10 Service
  • 22 reviews 9.2/10 WiFi
  • 550 reviews 8.5/10 Breakfast
  • 385 reviews 8.4/10 Cleanliness
  • 108 reviews 7.1/10 Amenities

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