Novotel Suites Paris Issy les Moulineaux Hotel 4 stars

Everyone thing was super nice - really helpful and nice staff. My only comments are regarding some things that were not working in the room - the light of the bar didn't turn off, in the shower the water didn't go through the sink and one of the lights on the bed rest didn't work. Did was something that I didn't expect and change the overall satisfaction of the experience.

Great room, great buffet

Paying 300 Euro for a room and then 16 Euro for breakfast and being expected to cook my own eggs is, quite honestly, ridiculous. What’s next? Shall we make our own beds? Clean our own shower? I think you’ve overstepped the line of cutting your staff. Oh, and bedroom floor feels tacky.

Reception was efficient and friendly, hotel was clean. Room was spatious. Breakfast is average and bed was bad (it was not flat, hollow in the middle). Average experience for the price.

The overall stay was good. I enjoyed the hospitality and the staff cooperation. Location is very good. Early checkin costs €65, which is too much, especially when the room was available. My other comment is that the room was a bit cold.

Location is a bit off, but we could stay very comfortably at a clean, large room.

I have been a guest at this hotel several times (usually stay for over a week). I noticed a big difference in the quality/options of breakfast from my last stay in 2016 which was GREAT. Prior to this trip, breakfast was always the same and did not offer many choices. My room (703) was fairly clean but the sink at the small kitchen area had a strong smell. I notified the receptionist and they sent the technician, however, the smell kept coming back. On the last night of my stay (Thursday, Oct 31) I asked the receptionist to keep a bottle of wine and a small orchid with a note at the counter and give it to my friend on Monday morning which he assured me it would get done. However, my friend had such a hard time getting it and had to come twice from another part of the town and talk to several people. He told me he was not treated well and was told there is no wine to pick up!! What I left was a present and I did not want my friend to go through any difficulty getting it, but he did. This was the ONLY request I made during my stay and I was very disappointed.

I stayed 5 nights in the hotel with my wife and 2 kids. The hotel was very good and I would recommend to stay there. Very close to train, bus stations and tram. The location is very good. The negative points are early check in costs €65 (too much) and the room was a bit cold at night.

Room was on the side of the hotel with the train therefore quite of bit of noise when attempting to sleep.

All in all this wasn't the best experience. Firstly I didn't expect reception staff to be wearing casual clothes uch as jeans and not be presentable. The second issue is that I was put in to a room where there was clearly an issue that was known about. The glass door to the shower was missing and where it had clearly broken off there were glass shards. I did complain about this and was moved to another room. When I went to bed in the new room I could not turn off the lamp at the side of the bed as th switch was broken. In the end I simply had to take the bulb out. It simply looks like there is no room inspections on a regular basis.

As has been in the last six years or so we stayed at your hotel on our visit to Paris for professional reasons. Your hotel offers space and amenities to be home away from home .The staff was very helpful and cooperative.Thank you for your services

If you come for a long time it is good to live there Breakfast same everyday, but you can fry some eggs What is bad since hotel close to the Seine, there are a lot of mosquitoes, so better to have anti-mosquitoes bathroom amenities (teeth brush, toothpaste), sleepers, robe charging additionally.

It was very noisy. The windows could not close very well. Difficulty to sleep with that noise.

I have complained to the reception about my case in your hotel. One day morning, my door didn't close well (means open) after cleaning service completed. The reason is that the cleaning ball dropped on the ground and stopped the door closing. My room door opened for a whole day until I came back in the night. Another morning, I found that the pillows were not on bed after cleaning service completed, but on the sofa. There are many small details which were making me feel not well during the living. I suggest you to improve your operation of room cleaning service management. Thanks. And looking forward to your reply.

Breakfast has improved, the reception service too. The price however is not reflecting the level of product and service in my opinion. It’s far to high.