ibis Paris Issy Les Moulineaux Val de Seine 3 stars

Customer review rating (ALL Rating) 4.2/5 501 reviews

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213 Rue Jean Jacques Rousseau, 92130 ISSY LES MOULINEAUX, France

Description

Hotel extras

  • Electric vehicle charging stations

  • Underground car park, access by digicode, secure and lit

  • Varied catering offer, fresh produce, buffet format

  • Meeting/seminar rooms

  • Tram 109 yds away. Direct access: city center & Expo Porte de Versailles

Our accommodation(s)

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Hotel location

ibis Paris Issy Les Moulineaux Val de Seine

213 Rue Jean Jacques Rousseau
92130 ISSY LES MOULINEAUX
France

GPS:48.822513, 2.257139

Telephone
Fax +33 1 47 36 88 93

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LE RESTAURANT

All the pleasures à la carte. During your stay, enjoy a taste experience at our ibis restaurants with French cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  501 reviews

Customer review rating 1.0/5

Romhanyi K. Couples - Confirmed reviews ALL

The room and floor was cold and we couldn't even heat it up. The water was either ice cold or burning hot, so we couldn't shower normally. When we got home at the end of the day, the cleaner - without anyone asking anything - threw away something that belonged to me and I would have needed it. The receptionist charged us the wrong amount at the beginning of our stay, so an other person charged us a second time when we were leaving. Will not return.

Hello, Thank you for your feedback. We are very sorry for the issues you encountered with the room temperature, the inconsistent water temperature, and the inconvenience caused by the discarded personnal item. We also apologize for the billing error during your stay. This is not the level of service we aim to provide, and we will address these matters with our team to prevent them from happening again. Thank you for bringing this to our attention. Regards, Michaël Deputy Manager

Customer review rating 2.0/5

Nguyen J. Business - Confirmed reviews ALL

Very slow sink drainage. Towels were thin, old, and small. Toilet area was too tight right next to the sink. Saw spiders in the room.

Dear Sir, Thank you for sharing your feedback. We are sorry to hear that your stay did not fully meet your expectations. We regret the issues that you met with the sink drainage,the bathroom space, as well the presence of spiders. Our teams will check and address these points without delay. We are nevertheless pleased that our's team welcome and certain aspects of your stay were satisfactory. Your feedback helps us improve, and we hope to have the opportunity to offer you a much better experience during your future stay. Regards, Michaël Deputy Manager

Customer review rating 1.5/5

Tessa D. P. Couples - Confirmed reviews ALL

On the last morning we found bedbugs and my partner had been bitten. Also at breakfast the regular cheese was molded. When I said something it was no apology or anything just an “ok” definitely not what I’m used to from Ibis

Dear Madam, On behalf of the entire team at the Ibis Issy Les Moulineaux Hotel, I would like to extend my heartfelt apologies for the presence of bedbugs in your room and for the discomfort this situation caused you. I am truly sorry that you had to experience this. Please know that we fully understand how distressing and frustrating such an incident can be. Unfortunately, bedbugs are most often brought in accidentally through luggage or personal belongings of guests who have travelled. They tend to hide deep within bedding and can remain in a dormant larval state for months, making them extremely difficult to detect despite all precautions. This issue affects the entire hospitality industry, and we are sincerely sorry that it affected your stay. As soon as we became aware of the situation, we immediately implemented all necessary measures to completely eliminate the insects. These actions reinforce the strict and regular inspections already carried out in all Accor Group hotels. What happened to you is an isolated situation, and we truly hope you will give us the chance to welcome you again so we can restore your confidence and ensure a much more positive experience. We continuously strive to deliver the quality of service you deserve, but despite our best efforts, unforeseen and exceptional circumstances—beyond our control—may occasionally occur. Please know that I remain fully at your disposal. Do not hesitate to reach out to me personally if you have any questions or if I can assist you further in any way. Regards, MIchaël Deputy Manager

Customer review rating 3.0/5

Susan K. Business - Confirmed reviews ALL

I would say you probably get what you pay for in the near heart of Paris. Very small and hard beds, no frills, no drinking facilities in room and very basic bathroom. Although relatively clean and acceptable breakfast offer.

Dear Madam K., Thank you very much for taking the time to share your experience following your recent stay with us. We are pleased to read that you appreciated the cleanliness of the hotel, the warm welcome from our team, as well as the quality of your check‑in, check‑out and breakfast experience. We are sincerely sorry that certain aspects of your room did not fully meet your expectations, particularly regarding the bed comfort and the absence of in‑room drinking facilities. We understand how important these elements can be during a business trip. We would like to highlight that the size of our rooms is clearly indicated on all our booking platforms, including online travel agencies, to ensure full transparency before arrival. As for the in‑room amenities, all toiletries and equipment provided match the standards of our brand and meet the quality level defined for this category of hotel. Your suggestion regarding the addition of a kettle in the room is very valuable, and we have shared it with our management team as we continuously look for ways to enhance the comfort and convenience of our guests. We hope to have the pleasure of welcoming you again and offering you an experience that meets your expectations. Regards, Michaël Deputy Manager

Customer review rating 4.0/5

Stefano N. Business - Confirmed reviews ALL

breakfast not included is far from being ideal, on the other side 308 is a good room w/ a bit more space respect to the others.

Other web-users rate our hotel

  • 195 reviews 8.1/10 Location
  • 335 reviews 4.5/10 Room
  • 277 reviews 8.5/10 Service
  • 192 reviews 4.6/10 Comfort
  • 162 reviews 8/10 Breakfast
  • 131 reviews 5.8/10 Cleanliness
  • 34 reviews 4.5/10 Amenities

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