ibis Styles Paris Porte de Versailles - Mairie d'Issy 3 stars

Customer review rating (ALL Rating) 4.5/5 956 reviews

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Description

Hotel extras

  • Located 2 minutes from the Metro Mairie d'Issy

  • Private paid parking available (booking required)

  • Benefit from the bar for a moment of relaxation.

  • Benefit from our Breakfast offer included in our rates

Our accommodation(s)

Single Bed

Standard Room with one single bed

  • 1 pers. max
  • 11 / 118 sq ft
  • Bedding 1 x Single bed(s)

Hotel location

ibis Styles Paris Porte de Versailles - Mairie d'Issy

15, avenue Jean Jaures
92130 ISSY LES MOULINEAUX
France

GPS:48.82338, 2.27483

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

LE BAR

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  956 reviews

TripAdvisor Rating  3.5/5  31 reviews

Customer review rating 0.5/5

Colin B. Solo - Confirmed reviews ALL

My experience was none stay, I rang and was told I had no reservation! I was not sent any confirmation about the booking so had no Proof even though the money had been taken from my account. I have been a member for many years so as you can imagine I was very disappointed. I had to spend 1 hour finding an alternative place to stay meaning I paid twice

Dear COLIN B., It is with attention that I have just read your comment. For the purpose of research, can you let me know what time you showed up and the address of the hotel and at what time do you called and the number you called? With this information, we will do a search with the reception team. You can answer on fa… Sincerely, Fabien Ibis Styles Customer dep.

Good stay

Customer review rating 4.5/5

Franck Business - Confirmed reviews ALL

Polite and helpful employees Breakfast was good Silent night 1 desk missing in the room.

Disaster service!!!

TripAdvisor rating 1.0/5

nikki_7867 Families - TripAdvisor review

I stayed in room 114 on 26/05/2024. I was with my family, we checked in as a family and picked e booked 2 rooms. Room 114 and 115. We arrived at 1am and were checked in by a very helpful receptionist man. In the morning , we went downstairs for breakfast at 10am and returned back upstairs to our rooms at 11am . Room 115 was still ours but room 114 was vacated and it appeared I was checked out an our early,against my wishes? The bed was made up and my belongings had been moved to the room next door,115. Check out time was 12pm. The room service lady went in my rooms without my permission and vacated room 114 whilst it was still under our reservation for another hour? I went downstairs to the reception staff to complain and demanded a refund for room 1 14. The staff called Clara and Hazel weren’t helpful at all? They said the error was made by an external employment agency, staff members,not their actual staff? Personally, I don’t see how this is my problem? I demanded to speak to the manager called Jibreel who wasn’t on shifts at that time? The female staff member called Hazel insisted I emailed the hotel with my discrepancies and give her a photocopy of my banking card so they could do the refund for that room after the managers arrived on his shift? The following day, I received a text message ‘fraud alert ‘ from my bank ,that someone was trying to attempt a banking transaction in Paris city whilst we were in the next city at Disneyland parks. The bank instantly blocked the card and we had no other way to access our money for the rest of our vacation with two young children! Even now, 3 days later, the hotel hasn’t done anything about our situation with the room refund or the fraudulent activity on our bank card? It is very disappointing and regrettable that this has happened in a reputable Accor group hotel and I will not be staying at this hotel chain again. It has ruined my vacation with my small children because I cannot resolve my bank card block whilst I am away from my home country, United Kingdom. Terrible service, minimal breakfast menu, fraudulent receptionist staff, illiterate room service staff, ignorant management. Did I miss anything? Extremely disappointed guest

Hello Sir, While we were waiting for your email which I don’t received yet regarding your complaint, it’s completely normal that I can’t give you a satisfactory or unsatisfactory feedback. We did get the information from our colleagues orally but once again, how can we get in touch with you without having your contact details? The maid, she’s simply done her job, she knocked on the door twice, she got no response and she saw that you don’t put the DO NOT DISTURB sign on your door which is always available in all our rooms and in all hotels in the world. She did not move your luggage in any way because your room was empty when she entered. She therefore thought that the occupant had left the hotel, probably wrongly. After her passage, your room access badge was not deactivated and you were able to access it without problem until midday. We apologize about your bank card being hacked; however, my colleagues and I have not seen this famous photocopy to which you refer and we never photocopy the bank card for security reasons. Since we are in no way at fault, we will not respond to your request for a refund due to all these false allegations and your hurtful words towards our teams. We remain at your disposal and you can contact us by email at h1402-dm@accor.com Regards Djibril - chef de réception.

Good but could be better

TripAdvisor rating 4.0/5

Carla F Couples - TripAdvisor review

on our arrival, the receptionist Andreas made everything phenomenal. The first room smelled strongly of cigarettes and he gave us a room upgrade for the inconvenience. The breakfast was very poor, there was little choice of food and the area was never stocked, it was always dirty and the staff didn't look friendly, it seemed as if they were there out of obligation. The two girls (one blonde and the other brunette) who checked me out were terrible, very rude and didn't know how to explain things when we asked for justification for certain situations that happened in the hotel. If you're a booking agent you have to leave your room earlier than the rest of the guests ?!! how stupid of them, apart from the fact that they'd told us check out was at 12:00 and it turned out to be 11:30 for me. If I were to return, it would certainly be because of Andreas' 5-star service and super good manners. my 4-star rating goes entirely to the receptionist's service!!!

Very good stay

Customer review rating 5.0/5

Anna Solo - Confirmed reviews ALL

Nice, friendly place. I came to Paris for 2 days for workshop. I had decent room with comfy bed and bathroom with shower. There was everything I need. I got new towels and fresh bedding after first night. Tasty breakdast with cheese and fresh orange juice. I had 2 min to the venue and area was nice with restaurants.

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Other web-users rate our hotel

  • 468 reviews 9.3/10 Location
  • 592 reviews 7.1/10 Room
  • 484 reviews 9.3/10 Service
  • 17 reviews 7.5/10 WiFi
  • 443 reviews 8.3/10 Breakfast
  • 216 reviews 8/10 Cleanliness

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