ibis Styles Paris Porte de Versailles - Mairie d'Issy Hotel 3 stars

Good, just need to get my invoice, did not receive e-mail.

Please see my email of complaints dated 4 September, to which I have not received a reply.I await to hear from you.

- insuffisant choice at breakfast, - no air conditioning in room - poor bedding - really bad soundproofing

When the room I stayed in was new I guess it would have been a nice room, but it hasn't been maintained. The shower drain was blocked and it was necessary to turn the shower off every 30 seconds and let the water drain away or I would have flooded the entire bathroom. The bed creaked loudly every time you moved. The toilet flush button was not attached to the toilet and you had to hold it in place to then flush the toilet. The toilet seat was badly skewed. The air con wasn't working or wasn't turned on by anything I could find in the room. The Wi-Fi instructions did not match the connections available so I dare not connect to a point that could be a security risk. There was a rather worrying burn mark on the heater in the bathroom that appears to be hanging off it's mountings. Otherwise the breakfast was OK and the staff were nice. You shouldn't be surprised that Paris like all cities is noisy at all times of day, but whoever seemed to be unloading sheets of metal at 4am in the morning was especially annoying.

This is a typical ibis hotel in Paris. The room were I stayed was nice and with enough space but the first one that was given to me (in the corner) was cramped and tiny. The staff was nice in both the reception and breakfast area. The breakfast was limited and I consider it below Ibis standard. The location was convenient: close to the metro and there are some nice restaurants in the neighborhood. The room was comfortable but light would come in early in the morning.

The staff were helpful and well informed, the room was spacious and comfortable and the breakfast sets you up for a good day.

My main complaint is with the room. Air conditioning not on (despite 30C daytime temperature). Bathroom ventilation not working, so shower smelled a bit. Toilet bowl had loose fitting and moved when one sat down. On the postive - staff friendly and polite. Bed very comfortable. But couldn't sleep well because we had to open the window for air and that let in street noise.

We booked a spacious room in advance but on arrival were allocated a very small room in the roof slope. We were able to move to the booked room the following day. The staff were very helpful and appologised for a system failure. In the correct room the internal bathroom and toilet ventilation did not function which was not very satisfactory. There were two coach parties staying in the hotel so the breakfasts were chaotic, we had to eat our breakfast in the entrance lobby one day as there was no space in the dining area. In all a very unsatsfactory experience, sadly, as we have good experiences of Ibis hotels.

Breve

The location was excellent and the room size was average - enough space to move around. Comfortable beds. The air conditioners in all the rooms were not working and the fans that they provided were not sufficient to cool down the room. However the best thing of the hotel was being near the metro and restaurants.

This stay was very bad for some reasons. I'm a customer from Accor so I know how it's their accommodations, specially at Ibis. This one is below their level. First: the Air conditioning was not working in the European summer! More than 30 °C and they offered me a small fan. After some discussions, a bigger one was found and could partially solve the issue. After my check-out I drove back home, and when I arrived in the same day I realized that my Samsung tablet stayed in the hotel (charging). I contacted the hotel several times, and the answer was

A/C was not working and this point was not noted on Accor Hotels' website during booking. I booked for 2 nights. So I decided to spend only 1 night. When I informed the hotel about this point, the manager did not accept to pay me the second night... I'm a Gold client with Business Plus card...

Our family of 5 rented 2 rooms for 5 days. The location was excellent as it was very near bus and subway station in a safe environment and supermarket nearby. But the service was wanting. We had to change rooms twice as the first rooms did not have an aircon and the toilet clogged. The aircon did not work the whole 5 days and we had to open the windows at night. Some staff were helpful, one was not. Disappointed and will not come back.

Service and kindness of employee behind the reception was below all standards. She wasn't even trying to communicate in English and was actually ignoring me. Even a " Goodmorning / Goodday" was too much

A short walk from Line 12 Metro with easy access to the centre of Paris this is a simple hotel with modern bathrooms and great beds. The staff are very friendly and helpful. There is no tea/coffee tray but the buffet breakfast is good.