Mercure Paris Boulogne hotel 4 stars

TripAdvisor rating 4.0/5 292 reviews
Mercure Paris Boulogne hotel
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • The restaurant / bar lounge Le "16.9e" and its heated terrace in winter

  • Entertainment and after-work parties

  • Roof top pool in summer season

  • Spacious family rooms with bunk beds

  • Private parking, indoor and near the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Outdoor playground for children (Nearby)
  • Jogging track (Nearby)
Business services
  • 17 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Dear guests, please note that the hotel's outdoor pool will be closed for winter from the evening of September 30, 2018. It will reopen for the 2019 summer season. See you soon!

Hotel location

Mercure Paris Boulogne hotel

37 place René Clair
92100
boulogne billancourt
france

Tel: +33825804747

Fax: (+33)1/46082616

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS PC :   PC PORTE ST CLOUD

  • GARE ROUTIERE PORTE DE ST CLOUD :   PC

  • PORTE DE ST CLOUD :   LIGNE 9 PORTE ST CLOUD

  • TRAMWAY :   T2 ISSY VAL SEINE

  • By plane

    CHARLES DE GAULLE At 50km / 31.07 miles

  • By plane

    PARIS ORLY At 25.01km / 15.54 miles

  • By train

    MONTPARNASSE At 5km / 3.11 miles

GPS :48.833827, 2.256274

Our accommodations

Every one of our rooms is synonymous with comfort and well-being. Enjoy peaceful surroundings with contemporary and welcoming decor. Choose a Standard Room or a more spacious Privilege Room with a wider range of services.

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Privilege Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Family Privilege Room with 1 double bed and bunk beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Classic Room with 1 double bed and 1 single sofa bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Family Standard Room with 1 double bed and bunk beds

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Junior Suite with terrace, 1 double bed and 1 single sofa bed

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • TV room service ordering

Our restaurants and bars

LE 16.9E

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 16.9E

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 17

  • Maximum size: 220

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 210 people

Find out more

Our guest reviews for
Mercure Paris Boulogne hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,437 reviews

tripadvisor

TripAdvisor Rating 4.0/5

292 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Feels like home

Customer review rating 4.3/5

Valentina V. Business - 30/11/2019 Confirmed reviews ALL

I am always staying here for my business trips and i really feel like home! The staff is very kind, always helpful and friendly! Big rooms, very clean and a very, very comfy bed! Very rich breakfast and if you go there during summer, the rooftop swimming pool is awesome! Once you stay here, you will not want to chose anything else. :)

Paris

Customer review rating 4.3/5

Dka Friends - 29/11/2019 Confirmed reviews ALL

It was good nice hotel

Customer review rating 4.3/5

Alexis Z. Families - 20/11/2019 Confirmed reviews ALL

The room was really clean and the bed super comfortable. The only downside was maybe the shower... While taking a shower a lot of water was splashing outside. So the bath mat was a soaked... But overall I had a very pleasant stay in your hotel.

Good evening Mr. Zankowich We hope you are well since your last visit to our hotel. I would like on behalf of all our teams to show you our gratitude for answering this satisfaction survey. I had the honor to proceed to your departure and I am grateful for the note you have given me 100/100 it makes me extremely happy; I wanted to thank you personally. Know that I told my colleagues your return and they were delighted. There is no better reward for us than to know you are satisfied with it. We hope to do even better next time. I have taken note of your remarks regarding the shower glass wall and the technical service will do the necessary in the future. Thank you also for your loyalty to our establishment and the ACCOR Group. I wish you an excellent weekend and see you soon. Yours truly. Ludovic

Mediocre at best. Although room nice

Customer review rating 4.3/5

C Business - 11/11/2019 Confirmed reviews ALL

Staff slow and rude Breakfast very basiv

Dear C, We thank you for your feedback and are really sorry for the circumstances that disturbed your stay. Be assured that we will follow up on your feedback, and will work on both the quality and the rapidity of the service we provide. Furthermore please know that we are very disappointed that no one in our team succeeded in bringing you satisfaction and that you felt the service from our bar was not up to your expectations. Our guests feedbacks are priceless and help us improve daily and correct what needs be . Please be sure to let us know if you wish to come to Paris again, we will make sure to greet you in a fashion more representative of our quality of service. Ianis

nice hotel

Customer review rating 4.3/5

Roland Families - 05/11/2019 Confirmed reviews ALL

Friendly staff, rooms are correct and clean. Enjoyed our stay

Excellent service, friendly staff, very comfortable room

Customer review rating 4.3/5

David Couples - 02/11/2019 Confirmed reviews ALL

Very efficient reception and check-in. Breakfast was very good, and the bed in our room was enormous and very comfortable

mediocre, overpriced

Customer review rating 4.3/5

Lauren D. Business - 02/11/2019 Confirmed reviews ALL

Not good. I stayed for business for four nights. My room on the 6th floor smelled like a sewer. My hairdryer was broken, and there was no iron in the room. When getting ready for a meeting, I did not have time to call the front desk and have them replace all of these things. Check in was also not good. I requested early check in - I had just gotten off an overnight flight. They advised me it was $100 to check in early. They also did not offer to hold my luggage in the meantime, to enjoy any services, there was no water even anywhere.

Top Quality Personal Service

Customer review rating 4.3/5

Philb386 Business - 31/10/2019 Confirmed reviews ALL

Whilst I am not a frequent guest the personal welcome from Ludovic and the Bar/Restaurant staff makes it a pleasure to stay at the Mercure Boulogne. The hotel is very clean and the food is excellent so what more can you ask for on a business stopover

Hello Mr. B. I would like to thank you personally for your excellent feedback about me and the hotel. It gives me great pleasure to know that your reservation with us is admirably well spent. There is no better satisfaction for our teams than seeing a client happy with their stay. Another big thank you for your loyalty to our hotel and to the ACCOR group. We really hope to see you again soon in our beautiful hotel. I wish you a very good weekend. See you soon . Cordially. Ludovic
Customer review rating 4.3/5

Deborah N. Business - 25/10/2019 Confirmed reviews ALL

The hotel's HVAC was not working which is problematic for me - air conditioning is a must for me to be able to sleep due to a medical condition. The hotel has an unpleasant odor and the staff is unfriendly.

Customer review rating 4.3/5

Anonymous Business - 25/10/2019 Confirmed reviews ALL

The experience is not good at this time. I personally mentioned to the reception counter that the bath gel was used up and the bottom is empty at the first date night of my check-in. Your colleague told me that it is too late and already after their working hour. Your colleagues gave and a small bath gel pack and promised me the bath gel will be refused on a next day room make up. However, after I back to the hotel on the next day, it is still not refilled. The room make up quality is really bad.

short stay in Paris with my sons

Customer review rating 4.3/5

Robbert Families - 22/10/2019 Confirmed reviews ALL

The entrance of the indoor car park was not well indicated at the reception. It would be helpful to print the way to the car park entrance on the paper card holder. We were satisfied with the room and the breakfast, but we didn't expect so many biting mosquitos to enter at night this time of year.

Good BUT

Customer review rating 4.3/5

Khalid R. Business - 21/10/2019 Confirmed reviews ALL

The Staff was friendly and were very welcoming and knew there job very well and made everything easy and were all there with a smile which is something I do appreciate a lot. The room was clean and with proper amenities. My only Complaint is that the air-conditioning was not working and as per feedback from the reception is that it is central and adjusted to a certain temperature that cannot be changes within the room and it was very frustrating as the room was too hot for me that it caused me interrupted and trouble sleeping.

Very comfortable

Customer review rating 4.3/5

Omar A. Business - 21/10/2019 Confirmed reviews ALL

It was a good experience. People are always helpful. Good service & good Wifi connection.

Regular

Customer review rating 4.3/5

Annak Couples - 17/10/2019 Confirmed reviews ALL

An ordinary hotel, nothing special but with good breakfasts that you can prepare yourself.

Bonjour madame K. Pour commencer nous souhaitereions vous remercier d'avoir eu l'aimabilité de remplir cette enquete de satisfaction . En effet celles-ci nous permettent de grandir et d'apprendre de nos erreurs . Sachez que nous avons lu avec une très grande attention tous les points négatifs que vous nous avez évoqués dans votre réponse . Nous sommes sincerement désolés car nous n'ayons pas été a la hauteur de vos attentes . Surtout lorsqu'il s'agit d'une cliente habituée platinium telle que vous . Nous avons immediatement réunis les services concernés et avons pris des mesures afin que cela ne se renouvelle plus à l'avenir . Nous esperons vous revoir un jour parmi nous afin de vous prouver que nous pouvons faire mieux. Merci encore pour votre fidélité au groupe ACCOR. Best regards . Ludovic

Best customer service and cleanliness

Customer review rating 4.3/5

Ryan G. Families - 14/10/2019 Confirmed reviews ALL

Easy check in and good customer service

Dear mister G. Thank you for this fantastic feedback ! I have most certainly taken note of your compliment concerning the way you were welcomed. I will make sure that the team will know about your feedback. Your satisfaction is our best gift. We can't wait to see you again at the Mercure Paris Boulogne

Service not matching expectations

Customer review rating 4.3/5

Filipe Business - 07/10/2019 Confirmed reviews ALL

Expensive to quality and service.

Nice hotel but expensive and tatty around the edges

Customer review rating 4.3/5

Jack H. Business - 06/10/2019 Confirmed reviews ALL

I’ve stayed here twice in two weeks The first in the apart hotel the second in a premium room. The apartment hotel room was ok. Had a weird bench table on the entrance that didn’t look to secure. A three door wardrobe one of the doors hid a pillar and was pointless. I think it should have been screwed shut. A nice bathroom but with Ill fitting panels. The bedroom was nice and comfortable but all of the lights didn’t work and both the tv and it’s antenna were unplugged on arrival. The kitchen was nice but there was nothing to help me make a coffee. Cafeteria maybe? I asked reception for the light to be fixed but it wasn’t done. My second stay in a premium room was nicer from a facilities point of view but sadly had similar panel gap issues above the wardrobe. The bathroom was huge but felt soulless and cold. It also smelt stale. For a premium room although I applaud the bath in a big premium room like that it should have had a walk in shower too. Breakfast was a good and the beds were comfortable. I found the news room background of the premium rooms bed a little odd having worked in broadcasting for 20 years. But that’s my personal issue.

Horrendous, bathroom unusable, no wifi, rude & unhelpful staff

Customer review rating 4.3/5

Michael Couples - 02/10/2019 Confirmed reviews ALL

Horrendous as the bathroom was unusable as it would flood while showering and not drain away so floor wet and dangerous. we spent a lot of time mopping and drying the floor. Bathroom Mirror had not light so could not use normally for shaving or makeup, Bathroom door squeaked very loudly so disturbed us during the night. No Wi-Fi in room, IT engineer rude and incompetent. Not a 4 star not even a 1 star, I will never stay in this hotel chain again! Unacceptable!

Excellent customer service

TripAdvisor rating 4.0/5

Temer_8 Business - 24/09/2019 TripAdvisor review

The welcome and attention to detail around my stay was excellent. I felt both reception and the bar staff made me feel welcome even if I had not stayed there for a couple of months. Food very good and service superb as usual for a Mercure

Hello Temer, We receive your comments as true vitamins ! Thank you very much from the whole team ! best Regards, Jean-Sébastien Laurent - General Manager - Mercure Paris Boulogne

We spend a comfortable 3 nights at this hotel.

Customer review rating 4.3/5

Ad Business - 23/09/2019 Confirmed reviews ALL

We stayed with one adult and two children in a family room. This was sufficiently spacious and set up to accommodate us. The bathroom was contemporary and clean. We enjoyed the breakfast. Above all, we enjoyed the friendliness and courtesy of the staff.

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