Mercure Paris Boulogne hotel 4 stars

Very efficient reception and check-in. Breakfast was very good, and the bed in our room was enormous and very comfortable

Not good. I stayed for business for four nights. My room on the 6th floor smelled like a sewer. My hairdryer was broken, and there was no iron in the room. When getting ready for a meeting, I did not have time to call the front desk and have them replace all of these things. Check in was also not good. I requested early check in - I had just gotten off an overnight flight. They advised me it was $100 to check in early. They also did not offer to hold my luggage in the meantime, to enjoy any services, there was no water even anywhere.

Whilst I am not a frequent guest the personal welcome from Ludovic and the Bar/Restaurant staff makes it a pleasure to stay at the Mercure Boulogne. The hotel is very clean and the food is excellent so what more can you ask for on a business stopover

The hotel's HVAC was not working which is problematic for me - air conditioning is a must for me to be able to sleep due to a medical condition. The hotel has an unpleasant odor and the staff is unfriendly.

The experience is not good at this time. I personally mentioned to the reception counter that the bath gel was used up and the bottom is empty at the first date night of my check-in. Your colleague told me that it is too late and already after their working hour. Your colleagues gave and a small bath gel pack and promised me the bath gel will be refused on a next day room make up. However, after I back to the hotel on the next day, it is still not refilled. The room make up quality is really bad.

The entrance of the indoor car park was not well indicated at the reception. It would be helpful to print the way to the car park entrance on the paper card holder. We were satisfied with the room and the breakfast, but we didn't expect so many biting mosquitos to enter at night this time of year.

The Staff was friendly and were very welcoming and knew there job very well and made everything easy and were all there with a smile which is something I do appreciate a lot. The room was clean and with proper amenities. My only Complaint is that the air-conditioning was not working and as per feedback from the reception is that it is central and adjusted to a certain temperature that cannot be changes within the room and it was very frustrating as the room was too hot for me that it caused me interrupted and trouble sleeping.

It was a good experience. People are always helpful. Good service & good Wifi connection.

An ordinary hotel, nothing special but with good breakfasts that you can prepare yourself.

Easy check in and good customer service

Expensive to quality and service.

I’ve stayed here twice in two weeks The first in the apart hotel the second in a premium room. The apartment hotel room was ok. Had a weird bench table on the entrance that didn’t look to secure. A three door wardrobe one of the doors hid a pillar and was pointless. I think it should have been screwed shut. A nice bathroom but with Ill fitting panels. The bedroom was nice and comfortable but all of the lights didn’t work and both the tv and it’s antenna were unplugged on arrival. The kitchen was nice but there was nothing to help me make a coffee. Cafeteria maybe? I asked reception for the light to be fixed but it wasn’t done. My second stay in a premium room was nicer from a facilities point of view but sadly had similar panel gap issues above the wardrobe. The bathroom was huge but felt soulless and cold. It also smelt stale. For a premium room although I applaud the bath in a big premium room like that it should have had a walk in shower too. Breakfast was a good and the beds were comfortable. I found the news room background of the premium rooms bed a little odd having worked in broadcasting for 20 years. But that’s my personal issue.

Horrendous as the bathroom was unusable as it would flood while showering and not drain away so floor wet and dangerous. we spent a lot of time mopping and drying the floor. Bathroom Mirror had not light so could not use normally for shaving or makeup, Bathroom door squeaked very loudly so disturbed us during the night. No Wi-Fi in room, IT engineer rude and incompetent. Not a 4 star not even a 1 star, I will never stay in this hotel chain again! Unacceptable!

The welcome and attention to detail around my stay was excellent. I felt both reception and the bar staff made me feel welcome even if I had not stayed there for a couple of months. Food very good and service superb as usual for a Mercure

We stayed with one adult and two children in a family room. This was sufficiently spacious and set up to accommodate us. The bathroom was contemporary and clean. We enjoyed the breakfast. Above all, we enjoyed the friendliness and courtesy of the staff.