Mercure Paris Boulogne hotel 4 stars

I stupidly left 3 computer and mobile chargers in my room when I checked out. Two were still plugged into sockets in the room. I rang the hotel later that day and asked them if they had been handed in. They said they had not and I gave them my email address at their request so they could inform me if anything had. Later that day I was passing by and I called into the hotel to see if there was anything. One of them was at reception (the one which had been left on the table in the room) yet they had not emailed me as they said they would. I aksed them if they could check the room as someone else had checked in and the others were almost certainly still plugged into the sockets but they said they couldn't as there was no-on available. I asked them it they could ring the room and see if the new residents could check but they said they couldn't. I left my mobile number so housekeeping could check the next day, but I have heard nothing. It was my own stupid fault but the hotel has done absolutely nothing to help. Customer service should not exnd the moment you move out and theirs has been appalling.

The service was perfect.

Quiet hotel, well located

We stayed here before .the lady in the bar was great had free drinks as a a gold member. Elle ma donnè une très Jolie table. Receptionists helpful. In my opinion the best accor in Paris. Great location we love in très bien merci.

The location is great, breakfast as well. But rooms are very poorly, these are the worse Mercure rooms I ever stayed in. The windows are not properly insulated, could hear the wind hauling. I totally appreciate all you environmental efforts, but nevertheless you don't live up to a 4 star standards. I was expecting a vanity kit, completely missing.