ibis budget Luxembourg Sud 2 stars

The staff at the reception was quite unprofessional made us paid twice for the same thin. We found a cod in our room we didn't requested. The room was quite dusty and not clean.

Hello to the team. I thank to the team from all side to cleaner. I like how I got warm welcome. To joini the place is more easier then city traffic. Parking is top

AGRADABLE, TRATO CERCANO

Friendly welcome, easy access, clean room

Rooms hardware worn out

It was a good . The male staff on duty on arrival was very friendly and helpful.

As above

The bar staff and first girl @ reception were unhelpful & unfriendly. The experience was not at all what we expected & very experience taxi’s. Will not recommend to anyone at all

All was fine as we have come to expect from our numerous overnight stays at the Ibis.

We used the hotel for an overnight stay to break up a long road trip. It is very conveniently situated just off the A3, the room was clean and the bed comfy. It wasn’t a great experience when first getting there though, having just driven for 6 hours and arriving mid-afternoon in the pouring rain, there was nowhere to park. The annoyance was amplified because 3 cars were parked so badly they were taking up 6 hotel customer spaces! The complex is being developed and is currently still something of a big building site. We had to drive round and round several times until a parking space for one of the adjacent office blocks became vacant, just so we could unload and go to check in. When we told the receptionist about the problem and the badly parked cars, he just shrugged his shoulders saying it was because of the building work!

Very friendly staff, helpfull. Basic and clean room. Breakfast was very limited, needs improvement.

The room was clean and as described "Basic" but what we expected no more nor less, however we had booked for three in the room 2 adults & one child, however the 'bunk' bed duvet was not covered and we had only two medium sized towels for the tree of us.

Great

Hotel was good, great value for money. Reason I only gave an 8 was the recommendation that I eat in the Al Cherubino place next door. It was terrible. I am involved in the fishing industry in the West of Ireland so am inclined to try meals using fish or seafood in general. The mussels and other crustacean elements used in the food served up to me were old and disgusting, I could not eat any of it. Was there any attempt at apology? Nothing, just a full bill. The burger in the IBIS own restaurant at the non recommended restaurant was excellent.

Although we were startled with the information that our reservation was unconfirmed (even though we were not notified and the reservation was still in the app) the desk clerk was more then helpful and from then on our stay was as expected.