Mercure Ostrava Center Hotel 4 stars

Name: Hotel in Ostrava - Mercure Ostrava Center Hotel - ALL - ALL
Address: Ceskobratrska 18/1742, OSTRAVA, 702 00, CZ
Telephone: +420595606600
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 852 reviews

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Ceskobratrska 18/1742, 702 00 OSTRAVA, Czech Republic

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Mercure Ostrava Center Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Ostrava Center is a contemporary city-center hotel in Ostrava, offering 139 rooms, a restaurant with bar, fitness area and sauna. For conferences and meetings, there are 5 meeting rooms with a capacity of up to 270 delegates. The hotel is 10 minutes from the central train station and within walking distance of the cultural and commercial districts of the city as well as the popular Stodolni street with a wide range of clubs, restaurants and bars.

Mercure Ostrava Center | Central Hotels in Ostrava - ALL an ideal place for your Mercure Ostrava Center is a 4-star hotel at the heart of the Silesian capital just metres from everything. Mercure Ostrava Center is a modern hotel in Ostrava city center, with 139 rooms, a restaurant, bar, fitness area with a sauna. Book Now!

We warmly welcome you to Mercure Ostrava, a city centre hotel, just steps from key attractions. Enjoy modern rooms, meeting rooms for every occasion or experience delicious breakfast with homemade flavors.

Petr Frydl, Hotel Management

Hotel extras

Free high speed Wi-Fi
Located in the city centre
Private parking
Fitness center and sauna
4 meeting rooms

Our accommodation(s)

Single Bed

Single room with 1 single bed

1 pers. max
13 m² / 139 sq ft

Bedding 1 x Single bed(s)
Views: Courtyard View

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Room

Standard room with Double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or Park view

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Room

Privilege Superior Room with 1 double bed and fold-out sofa

4 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or Park view

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Room

Standard room with 2 single beds

2 pers. max
22 m² / 236 sq ft

Bedding 2 x Single bed(s)
Views: Courtyard View or Park view

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Room

Privilege Superior Room with 2 single beds and fold-out sofa

4 pers. max
28 m² / 301 sq ft

Bedding 2 x Twin bed(s)
Views: Courtyard View or Park view

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Suite

Privilege Suite with double bed and fold-out sofa

4 pers. max
37 m² / 398 sq ft

Bedding 1 x King size bed(s)
Views: Courtyard View or Park view

See availabilities

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

+420 595 606 600

+420 595 606 601

OSTRAVA HL NAD

Railway station

Access: 2 km / 1.24 mi 20 min walk / 5 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

WINESTONE

WINESTONE is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Meetings & Events

Number of Meeting Room: 5
Surface of the largest room: 127 m² / 1367 sq ft
Maximum seats capacity: 130
Maximum capacity for banquets: 70

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 852 reviews

Petr P. Solo - 7/8/2026 Confirmed reviews ALL

Jan S. Couples - 7/7/2026 Confirmed reviews ALL

The hotel is really nice, clean and probably one of the highest quality hotels in Ostrava. We were happy to be checked in a bit early, although the receptionist gave us room 009 in basement with windows to the parking lot. The room felt cramped, small and dark. I would appreciate at least comment from the receptionist, maybe they were full so it would be understandable, but we were surprised hotel of such level would give you such a bad room with no comment on that. Disappointing. We made coffee in the room and put cream into it which immediately curdled because it was past its expiration date. Gross. I think the room was not in use for long time :-)) The hotel has well equipped modern gym which is a plus. The sauna was perfect in the evening. Even though it said it is in operation almost all day, next day around 10 am the sauna was turned off, which was disappointing. The parking in the courtyard was convenient and for good price.

Sheldon M. J. Business - 7/2/2026 Confirmed reviews ALL

Dear Sheldon, Thank you very much for your kind review and for choosing to stay with us again. It is a pleasure to know that your three-night visit once more reflected the comfort, atmosphere, and quality we hope our guests will associate with Mercure Ostrava Center. With warmest regards, Petr Frýdl General Manager

Sukree K. Business - 6/20/2026 Confirmed reviews ALL

Dear Sukree, Thank you for taking the time to share your feedback with us. I am sorry that the comfort of the room did not fully meet your expectations; we are currently preparing a planned renovation, and comments like yours are valuable as we focus on improving the guest experience where it matters most. With warmest regards, Petr Frýdl General Manager

Andrea C. Business - 6/13/2026 Confirmed reviews ALL

Second time I stay, really good. Would be a 9 if a) better process around hotel parking, this is not good (seems to be free for all, no possibility to book online that I can see, why? and b) when there are trade fairs you need more staff (and coffee machines) at breakfast. Wouldn't hurt with longer opening hours at the hotel bar either, everybody comes after 23 to have drink before they go to bed. Rooms very comfy and staff pleasant.

Dear Andrea, Thank you very much for returning to us and for sharing such constructive feedback. I am pleased that your stay was again a positive one overall, and we will carefully review your comments regarding the smoother flow of parking, breakfast service during busier periods, and evening bar availability. Feedback like this is especially valuable, as it helps us see where small adjustments can make a meaningful difference. With warmest regards, Petr Frýdl General Manager

Web-users rating

Other web-users rate our hotel

344 reviews 8.2/10 Location
465 reviews 7.6/10 Room
369 reviews 9.1/10 Service
11 reviews 3.3/10 WiFi
314 reviews 9.3/10 Breakfast
191 reviews 8.9/10 Cleanliness
117 reviews 7.7/10 Amenities
42 reviews 9.2/10 Wellness Area

58 reviews 7.8/10 Location
82 reviews 7.9/10 Room
85 reviews 9/10 Service
53 reviews 9.2/10 Breakfast
40 reviews 8.9/10 Cleanliness
13 reviews 5.7/10 Vibe
5 reviews 9.3/10 Wellness Area

22 reviews 8.1/10 Location
44 reviews 7.9/10 Room
32 reviews 9.4/10 Service
30 reviews 9.4/10 Breakfast
16 reviews 9/10 Cleanliness
16 reviews 8.7/10 Food
5 reviews 9.2/10 Wellness Area

23 reviews 8.4/10 Location
31 reviews 7.4/10 Room
28 reviews 9.1/10 Service
25 reviews 9.5/10 Breakfast
21 reviews 9.1/10 Cleanliness
7 reviews 6/10 Vibe

11 reviews 8.4/10 Location
17 reviews 7.2/10 Room
18 reviews 9/10 Service
13 reviews 9.2/10 Breakfast
10 reviews 7.1/10 Comfort

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

The Mercure Ostrava Center Hotel offers a variety of accommodations including:

Single room with 1 single bed
Standard room with Double bed
Standard room with 2 single beds
Privilege Superior Room with 1 double bed and fold-out sofa
Privilege Superior Room with 2 single beds and fold-out sofa
Privilege Suite with double bed and fold-out sofa

We provide options for families with 22 family rooms and 6 connecting rooms available.

What services and amenities are available?

At Mercure Ostrava Center Hotel, we offer a range of services to enhance your stay:

Free high speed Wi-Fi
Private enclosed outdoor parking for an additional fee
Buffet breakfast for an additional fee
Air conditioning and satellite TV in all rooms
Wheelchair accessibility with 3 dedicated rooms
Fitness center and sauna room
Winestone restaurant and bar
5 meeting rooms and a business center
Pets allowed for an additional fee

What dining options are available?

What are the check-in and check-out times?

At Mercure Ostrava Center Hotel, check-in is available from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Ostrava Center Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.