Mercure Ostrava Center Hotel 4 stars

Name: Mercure Ostrava Center Hotel
Address: OSTRAVA, 702 00, CZECH REPUBLIC
Telephone: (+420)595606600
Rating: 4.6

Customer review rating 4.6/5 4,080 reviews

ALLSAFE approved hotel

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+ 21 Services

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Mercure Ostrava Center Hotel

Hotel for travellers looking for local and authentic experiences

Mercure Ostrava Center is a brand new 4-star hotel in Ostrava city center, with 139 rooms, a restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state-of-the-art technology. The hotel is 10 minutes from the central station and within walking distance of the cultural and commercial districts of the city as well as the famous "Stodolni" street.

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private outdoor parking (Paying)
- Private enclosed outdoor parking (Paying)
- Public outdoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
Babysitting on requestPaying
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
Cash machine

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00-24:00
- Opening hours : Week-end 00:00-24:00

Fitness centre
Hammam
Babysitting on requestPaying
Ski hire facilities

5 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00
ostrava
czech republic

Tel: +420595606600

Fax: (+420)595606601

Contact email :

Check-in from 14h00

Check out up to 12h00

CITY BUS : 479 HUSUV SAD

By plane
LEOS JANACAK APT At 25km / 15.54 miles
By train
OSTRAVA HL NAD At 2km / 1.24 miles

GPS :49.839069, 18.287376

Our accommodation(s)

139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior or Privilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.

Single room with 1 single bed

Accessible room

Max. number of persons: 1

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Single Bed

Our restaurants and bars

WINESTONE

Type of cuisine: International

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

WINESTONE

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 127 m²
Maximum capacity: 130 people
Maximum banquet capacity: 88 people

Find out more

Good location, nice staff and a really good breakfast.

Mikael S. Business - 11/09/2020 Confirmed reviews ALL

It is a hotel with friendly staff, good location - near the city center and a really good breakfast. The wine bar they have is also nice.

Great location, fantastic staff, great hotel

Barry Families - 10/09/2020 Confirmed reviews ALL

stayed for a week, really good service, lovely hotel bright airy clean and in a great location in Ostrava

Dear Finbar, Thank you very much for your amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Jiří Hnolík, general manager

pleasure as always

Adam Business - 07/09/2020 Confirmed reviews ALL

is my third time at your hotel in Ostrava and many times elsewhere and I am very satisfied.

Dear Adam, Thank you so much for taking your time and giving us so amazing review. We really appreciate it. We are glad that you enjoyed your stay with us! We look forward to your next visit. Kind regards, Jiří Hnolík, general manager

Very pleasant stay

Dennis /. S. Friends - 04/09/2020 Confirmed reviews ALL

It is not my first stay at Mercure in Ostrava and will not be my last. The Hotel is located within 2-3 min. of the city center. It is (and always has been) very clean, with comfortable beds.

Dear Dennis, Thank you so much for taking your time and giving us so amazing review. We really appreciate it. We are glad that you enjoyed your stay with us! We look forward to your next visit. Kind regards, Jiří Hnolík, general manager

Perfect location

J C. Solo - 24/08/2020 Confirmed reviews ALL

Despite an error at check in (which no one could explain despite having booked and paid in advance) and being given the wrong room for the first night of my stay the staff were very friendly and professional throughout. The facilities were to a high standard. The suite would have benefited had it been equipped with slippers and robe but this was a minor thing and did not effect my overall impression of the venue. At check in I was not given any detail of where any of the facilities were but I believe this was owing to the complication of being given the wrong room and an oversight.

Dear Jennifer, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Kind regards, Jiří Hnolík, general manager

All good

Rosi Families - 16/08/2020 Confirmed reviews ALL

Nice rooms. Very pleasant and helpful staff. Good breakfast.

Dear Rosi, thank you so much for your lovely review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Jiří Hnolík, general manager

Very enjoyable stay

Fiona M. Families - 16/08/2020 Confirmed reviews ALL

We really enjoyed our stay at Mercure Ostrava Hotel

Dear Fiona, Thank you very much for your beautiful feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Jiří Hnolík, general manager

COVID stay

Stuart Business - 18/07/2020 Confirmed reviews ALL

A work visit to Ostrava, staying for the 3rd time at this hotel

Dear Stuart, thank you so much for your fantastic review! We really appreciate it! We hope to see you back soon. Have a nice day, Jiří Hnolík, general manager

Good stay

John A. Business - 18/07/2020 Confirmed reviews ALL

I am a regular visitor to Ostrava, and stay at the Mercure on most weeks. I was pleased to see the additional precautions that are being taken during this unprecedented situation.

Dear John, Thank you very much for your amazing feedback! We are glad that you enjoyed your stay with us. We look forward to your next visit. Have a lovely day. Jiří Hnolík, general manager

A pleasant place to stay

Marc H. Business - 18/07/2020 Confirmed reviews ALL

Efficient reception, lovely rooms, helpful and cheerful staff

Dear Marc, thank you so much for your beautiful review! We really appreciate it! We hope to welcome you back soon again. Kind regards, Jiří Hnolík, general manager

Well located

Arvids O. Business - 21/03/2020 Confirmed reviews ALL

Clean and spacious rooms. Convenient location. Best in Ostrava.

Anonymous Business - 07/03/2020 Confirmed reviews ALL

Good, only constructive comment is the lounge on the 4td floor is a poor experience overall in comparison to other lounges in similar hotels

Mark L. Business - 04/03/2020 Confirmed reviews ALL

Always a friendly staff and very helpful. Nice, quiet comfortable hotel in a great location.

Dear Mark, thank you so much for your lovely review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Jiří Hnolík, general manager

well located and service

Anonymous Business - 01/03/2020 Confirmed reviews ALL

Improve breackfast variety will be a plus.

Dear Xavier, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Jiří Hnolík, general manager

Nice hotel

Jarkko A. Business - 27/02/2020 Confirmed reviews ALL

Generally everything works well. One tip of improvement: My room 110 was large as a room and bathroom was small. I don't understand why bathroom door opens towards Inside of bathroom when there is a lot of room in the room.

Dear Jarkko, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Jiří Hnolík, general manager

Always Great

Pavol Business - 24/02/2020 Confirmed reviews ALL

I like my platinum experience, friendly staff, service overall and hospitality. However there is few "buts" that I believe can get fixed easy :)

Dear Pavol, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Jiří Hnolík, general manager

Great Hotel

Anonymous Business - 22/02/2020 Confirmed reviews ALL

Friendly staff. We were here for business and the hotel was convenient to the office as well as a good selection of restaurants. Would stay here again.

Dear Reza, Thank you so much for amazing feedback! We are glad that you enjoyed your stay with us! We hope to see you back soon. Sincerely, Jiří Hnolík, general manager

Excellent hote and service, really nice location

Anne R. Business - 21/02/2020 Confirmed reviews ALL

Very friendly personnel, room was very tidy and breakfast was so good

Dear Anne, Thank you so much for taking your time and giving us so nice review. We are glad that you enjoyed your stay with us! We hope to see you back soon. Kind regards, Jiří Hnolík, ředitel hotelu

Nice hotel, good location

Ändi Business - 18/02/2020 Confirmed reviews ALL

I like the old building.

Dear Antti, Thank you for taking your time and giving us so nice review. We really appreciate it. We are glad that you enjoyed your stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. We look forward to your next visit. Have a lovely day. Jiří Hnolík, general manager

Great location in the middle of Ostrava.

John A. Business - 16/02/2020 Confirmed reviews ALL

Always a positive stay at the Mercure Ostrava, friendly staff, great location, good food and good service.

Dear John A., Thank you so much for taking your time and giving us so nice review. We really appreciate it. We are glad that you enjoyed your stay with us! We look forward to your next visit. Sincerely, Jiří Hnolík, general manager

Our most recent 20 reviews

In partnership with TripAdvisor

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