Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 865 reviews

Mercure Ostrava Center Hotel - Image 1
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Description

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Our accommodation(s)

Book this hotel
Room 1

Single Bed

Single room with 1 single bed

  • 1 pers. max
  • 13 / 139 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

WINESTONE

WINESTONE is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  865 reviews

Customer review rating 4.5/5

Ivan M. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Angie D. Friends - Confirmed reviews ALL

Customer review rating 2.0/5

David G. Business - Confirmed reviews ALL

Customer review rating 3.0/5

Ian S. Business - Confirmed reviews ALL

Dear Ian, Thank you for taking the time to share such candid feedback after your extended stay. I am genuinely sorry that the consistency of our housekeeping fell so far below the standard you should have experienced, and I am equally concerned by your impression of the reception team. We are reviewing both points carefully with the respective teams, as a 15-night stay should feel reliably comfortable and well cared for throughout. With warmest regards, Petr Frýdl General Manager

Customer review rating 2.5/5

Robert J. E. Business - Confirmed reviews ALL

Dear Robert, Thank you for sharing your feedback with us. I am pleased that you appreciated the location, space of the room and breakfast, but I truly regret that the housekeeping service did not meet the standard you should expect from us. Your comment is being taken seriously and reviewed with the team, as consistent room care is a fundamental part of a comfortable stay. With warmest regards, Petr Frýdl General Manager

Other web-users rate our hotel

  • 350 reviews 8.4/10 Location
  • 467 reviews 7.5/10 Room
  • 378 reviews 8.7/10 Service
  • 11 reviews 3.3/10 WiFi
  • 316 reviews 9.1/10 Breakfast
  • 190 reviews 8.4/10 Cleanliness
  • 121 reviews 7.7/10 Amenities
  • 44 reviews 9/10 Wellness Area

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