Customer review rating 4.6/5 4,165 reviews
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Check-in from 14h00
Check out up to 12h00
Paying
Ceskobratrska 18/1742
702 00
ostrava
czech republic
Check-in from 14h00
Check out up to 12h00
CITY BUS : 479 HUSUV SAD
LEOS JANACAK APT At 25km / 15.54 miles
OSTRAVA HL NAD At 2km / 1.24 miles
GPS :49.839069, 18.287376
139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior or Privilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.
Number of meeting rooms: 5
Maximum size: 127 m²
Maximum capacity: 130 people
Maximum banquet capacity: 88 people
100% genuine reviews from our guests
Find out moreFantastic Stay!
Modou L. B. Business - 12/01/2021 Confirmed reviews ALL
Everything about my stay at the hotel was great, fantastic staff, kind and very beautiful people. Thanks for great service!
Pěkné, klidné, a na úrovni.
Miroslav Business - 24/12/2020 Confirmed reviews ALL
During my frequent stay at Hotel Mercure I noticed the improvements of the hotel services. Now I am satisfied with all of yours services. I have hardly anything to mention than the hotel level is being upgraded. Wishing a success in the next year 2012!
Last stay 2020
Siegfried Solo - 20/12/2020 Confirmed reviews ALL
I have enjoyed the hospitality of the hotel.
Great stay
Roberto Business - 20/12/2020 Confirmed reviews ALL
Available and beautiful staff, from reception to the restaurant. The location is perfect to reach the center of city or the shopping mall.
Good stay
Hjalti H. Business - 18/12/2020 Confirmed reviews ALL
I talked to the reception a few times (5-6) times at least during my stay as I was smelling cigarette smell coming from the vent inside my bathroom. The cleaning lady came to my room and verified that there was smoking smell coming from the vent above the shower. This happend on many evenings throughout my stay of 32 nights and I reported to the reception over and over but they told me they couldn´t do anything because of Covid 19. I came up with a few ideas how they could tackle this but nothing happend. Someone smoking is an absolute violation of law to smoke inside the hotel and should be treated as such. No one from the management has contacted me, asked me questions or anything. 1 star rating for following up on such a important matter. I´m coming back to the hotel on 3.Jan 2021 and I expect this to be dealt with at that time. I´m also curious if someone will read this what I am writing ? If you read this please comfirm that you have read this and you will look into this matter to me on an email: hj… Thank you, Regards, Hjalti H.
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