Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 737 reviews

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Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4
Ceskobratrska 18/1742, 702 00 OSTRAVA, Czech Republic

Description

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Our accommodation(s)

Single Bed

Single room with 1 single bed

  • 1 pers. max
  • 13 m² / 139 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Telephone
Fax +420 595 606 601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  737 reviews

TripAdvisor Rating  4.6/5  617 reviews

Simple but nice hotel

TripAdvisor rating 4.0/5

david z Business - TripAdvisor review

Well located with parking and in the center. Easy to walk around to center. Nice room with a little outdated bathroom. Decent lobby bar with good Czech beer. Breakfast could be better with a wider choice. Overall good service and price-wise is ok.

Good location for Central Ostrava and friendly staff

Customer review rating 4.5/5

A.e.d. Business - Confirmed reviews ALL

The location is good for walking into the central square . The breakfast is very good and the bar staff etc. were very friendly and helpful.

Dear Alan Eric, Thank you so much for taking the time to share your wonderful feedback! We are happy to hear that you enjoyed our convenient location, our breakfast offerings and found our bar staff to be friendly and helpful. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. Best regards, Jiří Hnolík, general manager

Customer review rating 2.5/5

R.e. Business - Confirmed reviews ALL

Stayed already several times there and was happy. Not sure if I stay again there as room furniture getting rotten. Would not book a standard room which seems to be the deposit for the old stuff.

Dear Mr. Roland, Thank you for taking the time to share your feedback with us. We truly appreciate your loyalty and are delighted to hear that you have enjoyed your previous stays. We understand your concerns regarding the room furniture, and we sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable, and it will certainly help us prioritize changes for the future. We hope you will consider staying with us again, and we look forward to the opportunity to provide you with an improved experience. Best regards, Jiří Hnolík, general manager

Nothing to complain.

Customer review rating 4.5/5

Jari Friends - Confirmed reviews ALL

The only minus in your hotel were my friends and me.

Dear Mr. Jari, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed your stay! We look forward to welcoming you back for another memorable stay. Best regards, Jiří Hnolík, general manager

Smooth check in, clean room, really good breakfast

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice stay, otherwise 10 but TV did not work in my room

Dear Mr. Jukka, Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed a smooth check-in, found your room clean, and appreciated our breakfast offerings. Your compliments mean a lot to our team. We apologize for the inconvenience you experienced with the TV not working. We understand how important it is to have all amenities functioning properly, and we will certainly check this matter with our Housekeeping manager. Next time kindly inform reception and they will be more than happy to assist you. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for your valuable feedback! With warmest regards, Jiří Hnolík, general manager

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Other web-users rate our hotel

  • 277 reviews 8.4/10 Location
  • 357 reviews 7.9/10 Room
  • 343 reviews 9.2/10 Service
  • 10 reviews 5.8/10 WiFi
  • 291 reviews 9.4/10 Breakfast
  • 138 reviews 9.2/10 Cleanliness
  • 68 reviews 5/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.