Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 904 reviews

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Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4
Ceskobratrska 18/1742, 702 00 OSTRAVA, Czech Republic

Description

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Our accommodation(s)

Single Bed

Single room with 1 single bed

  • 1 pers. max
  • 13 m² / 139 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Telephone
Fax +420 595 606 601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  904 reviews

TripAdvisor Rating  4.5/5  615 reviews

Well located, quiet, spacious and clean rooms, good breakfast, nice restaurant.

Customer review rating 5.0/5

Bt Business - Confirmed reviews ALL

I had a great stay! The hotel is well-located (close to the city centre and the university buildings), offering easy access to nearby attractions while still being in a quiet area. The rooms were spacious and spotlessly clean, providing a comfortable environment to relax in. I particularly enjoyed the breakfast, which had a good variety of options, and the on-site restaurant was a pleasant surprise with its delicious dishes. Overall, a wonderful experience!

Dear Tom, we very much appreciate your comments regarding your stay at the Mercure Ostrava Center Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Jiří Hnolík, General manager

Good service, and a very good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Very good service, room was perfect, and you now finally have a Very Good Training room with new treadmills!!!!

Dear Thomas, thank you so much for your lovely review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. We hope to welcome you back soon again. Have a nice day, Jiří Hnolík, general manager

Very well located and nice time during the stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The conditions for arriving by car could be considered. Otherwise, my stay was very good compared to the previous experience with other hotels in Ostrava.

Dobrý den Vojtěchu, děkuji za Vaši zpětnou vazbu, které si nesmírně vážím. Jsem rád, že se Vám u nás líbilo a byl jste celkově spokojený. Z důvodu umístění hotelu v centru města je počet parkovacích míst omezen a z toho důvodu místa nelze rezervovat. Pěkný den, Jiří Hnolík ředitel hotelu

Very nice stay

TripAdvisor rating 5.0/5

b037 TripAdvisor review

Due to my club status I got an upgrade and it was very welcome due to the comfort that was provided alongside it. The room was excellent and large, with a microwave and small kitchen area. The bed was comfortable and the bathroom was adequate. The premium lounge that I had access to was something I wish I had gone to earlier in my stay as it was very generously stocked with refreshments. The restaurant was very good with excellent food.

Okay stay

Customer review rating 3.0/5

Mario Solo - Confirmed reviews ALL

The Restaurant is too expensive for the quality of food. Location good, room good.

Dear Mario, thank you so much for your review, which we really appreciate. Your feedback is very useful for us as it helps us to improve our level of services. I am pleased to hear that you enjoyed your stay in our hotel. On the other hand I am sorry to hear that our restaurant didn't meet your expectations. I will discuss the situation with our Chef. We will do our best so you are satisfied next time. Best regards, Jiří Hnolík, general manager

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Other web-users rate our hotel

  • 282 reviews 8/10 Location
  • 391 reviews 8.4/10 Room
  • 383 reviews 9.4/10 Service
  • 12 reviews 6.4/10 WiFi
  • 321 reviews 9.7/10 Breakfast
  • 136 reviews 9.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.