Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.7/5 720 reviews

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Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
Mercure Ostrava Center Hotel - Image 3
Mercure Ostrava Center Hotel - Image 4
Ceskobratrska 18/1742, 702 00 OSTRAVA, Czech Republic

Description

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Our accommodation(s)

Book this hotel

Single Bed

Single room with 1 single bed

  • 1 pers. max
  • 13 m² / 139 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Telephone
Fax +420 595 606 601

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  720 reviews

TripAdvisor Rating  4.6/5  617 reviews

Nice hotel

Customer review rating 4.5/5

123hotel Business - Confirmed reviews ALL

Dear Andreas, Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay, found our staff friendly, and had a good breakfast to start your day. It is great to know that the room met your expectations and that we could provide a comfortable setting for your business trip. We hope to welcome you back again soon! Jiří Hnolík, general manager

Excellent !

Customer review rating 5.0/5

Bertrand Business - Confirmed reviews ALL

Dear Bertrand, Thank you for your wonderful review! We are delighted to hear that you found your stay both excellent and relaxing. We look forward to welcoming you back soon for another great experience. Warm regards, Jiří Hnolík, general manager

Bad room

Customer review rating 2.0/5

Srdjan G. Business - Confirmed reviews ALL

Dear Mr. G., Thank you for taking the time to share your feedback. We truly value your loyalty as a new ALL – Accor Live Limitless member and are sorry to hear that your recent stay did not meet your expectations. Regarding the room allocation, we understand your concerns. You booked a Standard Double Room, and due to high occupancy, the only available room of this type was located on our 0 floor. While these rooms offer the same amenities and comfort as others in this category, we understand that the lower-level location may not have been ideal for you. We also appreciate your comment regarding allergen labeling at breakfast. This is an important point, and we will work closely with our team to ensure this information is clearly provided going forward. We hope you will give us another opportunity to provide you with the level of experience you rightfully expect from a 4-star hotel. Please do not hesitate to reach out to us directly when planning your next visit—we will do our best to ensure a more enjoyable stay. Warm regards, Jiří Hnolík, general manager

Lovely hotel, friendly staff

Customer review rating 5.0/5

Simon. Solo - Confirmed reviews ALL

Dear Simon, Thank you for your kind words. We are delighted to hear that you enjoyed your stay. Our team takes great pride in providing friendly and helpful service, so your feedback truly means a lot. We hope to welcome you back soon for another wonderful experience! Best regards, Jiří Hnolík, general manager

Great staff… everyone from reception - restaurant - ….

Customer review rating 5.0/5

Ma Business - Confirmed reviews ALL

Dear Madan, Thank you for your wonderful review! We are delighted to hear that you had such a positive experience with our team. Your kind words truly mean a lot to us, and we will be sure to share them with our staff. We hope to welcome you back again soon! Best regards, Jiří Hnolík, general manager

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Other web-users rate our hotel

  • 271 reviews 8.3/10 Location
  • 354 reviews 7.7/10 Room
  • 334 reviews 9.2/10 Service
  • 9 reviews 6/10 WiFi
  • 281 reviews 9.3/10 Breakfast
  • 139 reviews 9.1/10 Cleanliness
  • 65 reviews 4.6/10 Value
  • 29 reviews 8.4/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.