Customer review rating 4.6/5 4,426 reviews
ALLSAFE approved hotel
Free high speed Wi-Fi
Located in the city centre
Fitness center and sauna
4 meeting rooms
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
WINESTONE Non contractual photo
WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.
Check-in from - Check out up to
139 designed rooms offer all you expect from a modern four star hotel. In Standard room category you can enjoy tea and coffee-making facilities, air-conditioning, high-speed Internet, a laptop size safe, minibar and LCD television. Privilege Superior or Privilege Suite rooms are larger-sized rooms with all the facilities mentioned above and on the top of this you will have access to the Privilege Lounge. This unique area was designed especially for relaxation and well-being purposes.
Single room with 1 single bed
Subject to availability
Number of meeting rooms: 5
Maximum size: 127 m²
Maximum capacity: 130 people
Maximum banquet capacity: 88 people
100% genuine reviews from our guestsFind out more
Anonymous Business - 11/10/2021 Confirmed reviews ALL
The hotel is located in a perfect spot within the city. Public transportation is close, a lot of amenities are within walking distance, and the comfort of the hotel is warm. I did experience some internet connection issues when I was conducting some business; however, it was manageable.
Still good but decreasing in quality
Serge D. Business - 11/10/2021 Confirmed reviews ALL
Rooms are getting older - especially the bathrooms where it now easy to have defective showers (damaged knobs, leaking pipe, brown water for 5 minutes before becoming clear enough, etc...). That gives a negative vision of the offer... Cleanliness of the room sometimes isn't as expected (dusty and again old looking). Service is still good however (hopefully).
erniew501 08/10/2021 TripAdvisor review
Normally stay in this hotel when visiting Ostrava as had no problems in the past.. Due to being a Le Club gold member Was given an upgrade to a premium room which was clean, BIG and comfortable. While the room overlooked a main road the soundproofing of the room was very good. The breakfast was excellent and a reasonable selection of products including baked beans for us Brits! Only complaint was that I did not like the brand of coffee used. Of course I will be staying here when I next visit Ostrava. Tip - Anyone arriving by train do not walk to the hotel as it's quite a distance. Either get a taxi or go by tram (tickets available from the tourist information office at the station)>
Great staff and service
Vladimir J. Families - 06/10/2021 Confirmed reviews ALL
Everyone is very professional and friendly. The food is astoundingly good.
Location fine, the rest not so sure.
Occasional V. Couples - 03/10/2021 Confirmed reviews ALL
Large room coupled with unproportionally small bathroom. Room size and comfort - good, bathroom - so-so for us ordinary people. Toilet bowl is fitted at a height that will make a 2,5 m tall person delighted, not particularly comfortable physiologically for a regular person. Not sure if that is Czech hospitality, but the reception area is surrounded by an aura of indifference with a very few and far between exceptions. We asked about room to be cleaned while we were out and about, the young lad at the reception playing with his phone, said he had forgotten... We have no other stays in Ostrava to compare with, all in all we are not in a hurry to return.
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