Mercure Ostrava Center Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 699 reviews

Mercure Ostrava Center Hotel - Image 1
Mercure Ostrava Center Hotel - Image 2
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Description

Hotel extras

  • Free high speed Wi-Fi

  • Located in the city centre

  • Private parking

  • Fitness center and sauna

  • 4 meeting rooms

Our accommodation(s)

Single Bed

Single room with 1 single bed

  • 1 pers. max
  • 13 / 139 sq ft
  • Bedding 1 x Single bed(s)
  • Views: Courtyard View

Hotel location

Mercure Ostrava Center Hotel

Ceskobratrska 18/1742
702 00 OSTRAVA
Czech Republic

GPS:49.839069, 18.287376

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

WINESTONE

WINESTONE® is a brand new restaurant concept. It is aimed particularly at creating an attractive culinary experience provided by a menu composed of high quality dishes and excellent wines served in a creative way.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  699 reviews

TripAdvisor Rating  4.5/5  619 reviews

Customer review rating 5.0/5

Jean-francois A. D. B. Business - Confirmed reviews ALL

Sorry. I will use this place for the only element I was not satisfied : Why cannot you charge also the local tax with the required pre-payment... I had a second payment to make for 45 CZK (so two different exchange rates/commissions) within same month !!! You should charge it upfront as the rest of the charge !!

Dear Jean-Francois, Thank you very much for sharing your feedback. I sincerely apologize for the inconvenience regarding the local tax. In the Czech Republic this fee can only be collected on-site upon arrival as we are not entitled to charge it in advance. This ensures that it is only paid by guests who actually stay with us. We truly appreciate your understanding and we hope that this minor detail did not overshadow the comfort and enjoyment of your stay with us. With warmest regards, Markéta Nováková Deputy Manager

Customer review rating 5.0/5

James D. Business - Confirmed reviews ALL

All was very good staff were very very helpful and friendly

Dear James, Your kind words truly made our day! It’s a pleasure to know that everything from the room to our staff contributed to an enjoyable stay. We hope to see you again soon. With warmest regards, Markéta Nováková Deputy Manager

Customer review rating 5.0/5

Jana V. Business - Confirmed reviews ALL

as usually very good, friendly staf, clean room

Dobrý den, Jano, děkuji Vám za krásné hodnocení a plný počet bodů. Velmi nás těší, že Váš pobyt proběhl v příjemné atmosféře a že jste odjížděla spokojená. Budeme se těšit na Vaši další návštěvu. S pozdravem, Markéta Nováková Deputy Manager

Customer review rating 5.0/5

Jindrich K. Business - Confirmed reviews ALL

Very pleasant staff who took care of me throughout my stay. I also rate the wine bar restaurant very highly. The only minor drawback I noticed was the capacity of the parking spaces.

Dear Jindřich, Thank you for your kind words and recommendation. I’m delighted that our team and the restaurant contributed to a pleasant stay, and I appreciate your understanding regarding the parking capacity. It’s wonderful to know that your overall experience was so positive, and we look forward to welcoming you back soon. With warmest regards, Markéta Nováková Deputy Manager

Customer review rating 4.5/5

Marian B. Business - Confirmed reviews ALL

My stay at the hotel was excellent. The check-in process was quick, I was pleasantly surprised with a room upgrade. The room was spotless, and the mattress was comfortably firm, ensuring a great night´s sleep. The bathroom was well equiped with plenty of useful amenities. Overall, I had a good experience and will definitely return in the future.

Dear Marian, Thank you so much for sharing such a thoughtful review. I’m delighted to hear that your stay felt seamless and that the little touches like your room upgrade and comfortable bedding added to your experience. Your kind words truly inspire our team and we very much look forward to welcoming you back on your next visit. With warmest regards, Markéta Nováková Deputy Manager

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Other web-users rate our hotel

  • 308 reviews 8.1/10 Location
  • 401 reviews 8.1/10 Room
  • 322 reviews 9.3/10 Service
  • 14 reviews 3.8/10 WiFi
  • 284 reviews 9.1/10 Breakfast
  • 157 reviews 8.5/10 Cleanliness
  • 71 reviews 5.1/10 Value

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