Mercure Cieszyn 3 stars

Customer review rating (ALL Rating) 4.3/5 474 reviews

Hotel extras

  • Free WIFI

  • Breakfast served 6:30-10:00 (weekends 7:00-11:00)

  • Modern Restaurant "Kuchnia bez granic"

  • Garden with barbecue area

  • Spacious meeting and banquet rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Mercure Cieszyn

Motelowa 21

GPS:49.765055, 18.6345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Try our sophisticated Polish and international dishes in our attractively-decorated sunny restaurant. We offer lunch, dinner and supper as well as meals for special occasions, regional dishes and take-out packed lunches.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  474 reviews

TripAdvisor Rating  4.5/5  339 reviews

Water plumbing needs cleaning and repairs.

Customer review rating 1.5/5

Leon J. Business - Confirmed reviews ALL

Water plumbing needs cleaning and repairs. The warm water was light yellow (red) and smelled a little bad. So I had no choice but to take a shower with cold water. And even though the temperature outside was below about 8 degrees, the radiators in the room and bathroom didn't work. Fortunately, I solved it by asking the reception for a mini radiator, but it was inconvenient.

Clean hotel, decent breakfast but the hotel needs an overhaul

Customer review rating 3.0/5

José M. Couples - Confirmed reviews ALL

The hotel is quite expensive for the quality of the rooms in offers. It is on the outskirts of Cieszyn which may be fine if you are in transit, but it will be a bit of a hassle if you want to see the town. It is not bad as it is clean, staff are nice and breakfast is decent, but it is quite unusual for a Mercure brand. Next time I am in Cieszyn, I will probably look for a different hotel.

Excellent place

Customer review rating 5.0/5

Dennis A. K. K. Couples - Confirmed reviews ALL

Excellent hotel been here before and never disappointed me and my husband..lovely sleep I had in ages comfy beds. Receptionist Rocshanna I think it spells was Excellent very professional and so easy to get everything sorted so fast.

Dear KATARZYNA K., Thank you very much for your comments regarding your stay at the Hotel Mercure Cieszyn. We are happy to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Magdalena Pieczonka Deputy FOM

Good stay

Customer review rating 4.5/5

Marco Business - Confirmed reviews ALL

Nice position for business stay , cosy hotel and nice personell working there

Dear MARCO C., We very much appreciate your comments regarding your stay at the Hotel Mercure Cieszyn. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. We kindly encourage to visit us again. Sincerely, Magdalena Pieczonka Duty FOM

excellent service

Customer review rating 4.5/5

M B. Business - Confirmed reviews ALL

one nights stay to see a customer, first time in the area, service was very friendly and efficient

Dear Mr. B., Thank you very much for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. We kindly invite! Best Regards Magdalena Pieczonka Duty FOM

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Other web-users rate our hotel

  • 101 reviews 8.4/10 Location
  • 171 reviews 5/10 Room
  • 193 reviews 9.5/10 Service
  • 12 reviews 3.8/10 WiFi
  • 96 reviews 8.3/10 Breakfast
  • 49 reviews 6.7/10 Vibe
  • 44 reviews 5.7/10 Cleanliness
  • 36 reviews 5.1/10 Value

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