Novotel Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,527 reviews

Novotel Katowice Centrum - Image 1
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Description

Hotel extras

  • Located in the city center, close to the train station

  • Swimming pool, sauna, Jacuzzi and gym.

  • 10 minutes' walk to Spodek arena

  • 300 rooms (Standard, Superior and Executive)

  • Outdoor car park for guests (paying)

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Katowice Centrum

Al. Rozdzienskiego 16
40 202 KATOWICE
Poland

GPS:50.260833, 19.033611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOVO SQUARE LOUNGE BAR

Our rich selection of modern dishes will satisfy even the most demanding connoisseurs. Friendly interior, nice atmosphere and professional service make our restaurant a unique place. Kids menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,527 reviews

Customer review rating 3.5/5

Slawomir M. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Lukasz L. Families - Confirmed reviews ALL

Customer review rating 4.5/5

Elisabeth J. A. Business - Confirmed reviews ALL

Dear Elisabeth, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our hotel comfortable and enjoyed the extensive breakfast and exceptional dinners. It is wonderful to know that our staff contributed positively to your experience. Your recommendation means a lot to us, and we hope to welcome you back in the future. Justyna - Guest Relations Manager

Customer review rating 5.0/5

Amishai I. Couples - Confirmed reviews ALL

Dear Amishai I., Thank you for your wonderful feedback. We are thrilled to hear that you had a perfect experience during your stay at Novotel Katowice Centrum. We look forward to welcoming you back in the future. Justyna - Guest Relations Manager

Customer review rating 1.0/5

Klaudia L. Business - Confirmed reviews ALL

Dear Ms. Klaudia, thank you for taking the time to share your feedback. First of all, we sincerely apologize for the disappointment and frustration caused by the communication regarding the late check-out request. We understand that your travel plans and business commitments were an important factor in choosing our hotel and we regret that your expectations could not be met. We would like to clarify that during the dates of your stay the hotel was operating at full occupancy due to high demand in the city. As a result, unfortunately, neither late check-out nor early check-in options were available, as rooms needed to be prepared and released according to operational requirements. We understand that the information provided before the reservation created different expectations and we are sorry for this inconsistency in communication. While our team was unable to offer an extension of the departure time on this occasion, we acknowledge that this situation impacted your overall experience. Your comments have been shared internally as a reminder of the importance of setting clear expectations before booking, especially in periods of full occupancy. Thank you once again for your feedback and we hope to have the opportunity to welcome you again under better circumstances. Regards, Justyna- Guest Experience Manager

Other web-users rate our hotel

  • 635 reviews 9.1/10 Location
  • 783 reviews 7.8/10 Room
  • 1,041 reviews 9.6/10 Service
  • 13 reviews 6.5/10 WiFi
  • 870 reviews 9.3/10 Food
  • 712 reviews 9.6/10 Breakfast
  • 268 reviews 8.4/10 Cleanliness

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