Novotel Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,416 reviews

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Novotel Katowice Centrum - Image 1
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Al. Rozdzienskiego 16, 40 202 KATOWICE, Poland

Description

Hotel extras

  • Located in the city center, close to the train station

  • Swimming pool, sauna, Jacuzzi and gym.

  • 10 minutes' walk to Spodek arena

  • 300 rooms (Standard, Superior and Executive)

  • Outdoor car park for guests (paying)

Our accommodation(s)

Hotel location

Novotel Katowice Centrum

Al. Rozdzienskiego 16
40 202 KATOWICE
Poland

GPS:50.260833, 19.033611

Telephone
Fax +48 32 200 44 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOVO SQUARE LOUNGE BAR

Our rich selection of modern dishes will satisfy even the most demanding connoisseurs. Friendly interior, nice atmosphere and professional service make our restaurant a unique place. Kids' menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,416 reviews

TripAdvisor Rating  4.0/5  1,424 reviews

Certificate of excellence 2024

Home sweet home

Customer review rating 5.0/5

Gregor C. Families - Confirmed reviews ALL

Excellent in every way. Thank you everyone for taking care of me and my Australian family.

Dear Mr. Gregor, Thank you so much for your kind words! It’s always a great pleasure to welcome you and your Australian family year after year. We are thrilled that our service meets your expectations. We look forward to seeing you again soon! Warm regards, Iga Wilczek Guest Experience Manager

Short business trip

Customer review rating 4.0/5

Astral L. Business - Confirmed reviews ALL

i have been visiting this hotel many times, get used to use it for Katowice

Dear4 Astral, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Justyna- Guest Relation Specialist

Convenient

Customer review rating 5.0/5

Wolfgang D. Business - Confirmed reviews ALL

Small rooms, but this is due to old construction building. Nice renovated, but there was no message during booking online, that the pool & gym are closed... this was one of main reason I booked there...!

Dear Mr. Diewoki, Thank you for your feedback! We appreciate your understanding regarding the size of the rooms, as the building is older. We apologize for the inconvenience caused by the pool and gym being closed, and we understand that this was an important factor in your booking decision. We will take your comments into consideration to ensure that such information is clearly communicated to our guests in the future. We hope to welcome you again soon and provide a better experience. Best Regards, Iga Wilczek Guest Experience Manager

Lovely hotel

TripAdvisor rating 5.0/5

Brian J Friends getaway - TripAdvisor review

Great check in at reception, friendly and efficient. We were part of a wedding group from Wales UK, stopped on the top floor with great views. Nice meal in the restaurant served by a friendly young waitress Marta. Breakfast was good also, good selection. Highly recommended

Dear Brian, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Justyna- Guest Relation Specialist

Friendly staff, but unflexible

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Friendly staff, nice rooms, but the unflexibility shocked us a bit. We were booking multiple rooms for a thyssenkrupp delegation during that time. Some of our staff wanted to have a drink at the bar prior to going to there rooms. The staff was still there, but refused. Our colleagues didnt expect service but at least a drink and some glasses would have been appreciated.

Dear Christine T., We sincerely apologize for the inconvenience caused by the situation at the bar. We understand that your colleagues were hoping for a drink before heading to their rooms, and we regret that we were not able to accommodate this request at that time. Your feedback is valuable, and we will review our procedures to ensure that we are providing the best possible experience for all our guests in the future. We hope to welcome you again soon and provide you with a more seamless stay. Warm regards, Iga Wilczek Guest Experience Manager

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Other web-users rate our hotel

  • 537 reviews 8.9/10 Location
  • 700 reviews 8.3/10 Room
  • 846 reviews 9.5/10 Service
  • 11 reviews 9.7/10 WiFi
  • 641 reviews 9.2/10 Food
  • 589 reviews 9.5/10 Breakfast
  • 247 reviews 8.7/10 Cleanliness
  • 10 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.