Novotel Katowice Centrum Hotel 4 stars

Customer review rating 4.4/5 4,589 reviews

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Novotel Katowice Centrum
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in the city center, close to the train station

  • Swimming pool, sauna, Jacuzzi and gym.

  • 10 minutes' walk to Spodek arena

  • 300 rooms (Standard, Superior and Executive)

  • Outdoor car park for guests (paying)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rentalPaying
Business services
  • 23 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Katowice Centrum

Al. Rozdzienskiego 16
40 202
katowice
poland

Tel: +48322004444

Fax: (+48)32/2004411

Check-in from 14h00

Check out up to 12h00

  • PKM :  12-30-40-76-149 KATOWICE HOTEL

  • By plane

    AIRPORT OSTRAVA At 117km / 72.7 miles

  • By plane

    KATOWICE PYRZOWICE At 32km / 19.89 miles

  • By plane

    KRAKOW BALICE At 70km / 43.5 miles

  • By train

    KATOWICE At 1.5km / 0.93 miles

GPS :50.260833, 19.033611

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with double bed

Accessible room
  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft

Executive Room with double bed

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with twin beds and sofa

  • Max. number of persons: 4
  • Area: From 23 / 248 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with twin beds

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

MyRoom: Rawa Blues festival

  • Max. number of persons: 2
  • Area: From 23 / 248 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

NOVO SQUARE LOUNGE BAR

Type of cuisine: International

Our splendid selection of modern dishes will satisfy even the most demanding connoisseurs. A welcoming interior, a friendly atmosphere and professional service make our restaurant a unique place. Children's menu available.

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO SQUARE LOUNGE BAR

Non contractual photo

NOVO SQUARE Lounge Bar - discover a place where life tastes better.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 23

  • Maximum size: 245

  • Maximum capacity: 230 people

  • Maximum banquet capacity: 152 people

Find out more

Our guest reviews for
Novotel Katowice Centrum

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,589 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,203 reviews

As always a family style welcome home.

Customer review rating 4.4/5

Gregor C. Couples - 06/10/2020 Confirmed reviews ALL

We stay regularly at the hotel and the feeling that we always leave with is that of having visited a close family. Exceptional service from every member of staff who go out of their way to make us feel welcome and safe.

Dear Mr. Gregor, The entire team of our hotel would like to thank you for such a great opinion and send you best regards. Dear Sir, please remember that we are always waiting for you in Katowice! We wish you all the best :) Truly yours, NKC Team

Nice Hotel

Customer review rating 4.4/5

G. M. Friends - 03/10/2020 Confirmed reviews ALL

Everything as very nice, I didn't use the restaurant service at all though or for breakfast. I see a layer of dirt from a bubble popping in the hot tub and I got out instantly. Also the bottled still water tasted vile, and my friend said the same. Not sure what was up with it!

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to make your next stay 100% perfect! Sincerely, Novotel Katowice Centrum Team

Help with a last minute booking for my Brother

Customer review rating 4.4/5

Gregor C. Solo - 31/08/2020 Confirmed reviews ALL

At very short notice my Brother came to visit me while I was staying in the hotel. Without any fuss and with the usual great service a room was made ready. The same welcome that we always receive when we stay was extended to him. thank you.

Dear Mr. C., Thank you so much for that fantastic opinion. Hope to see you in Katowice very soon! Warm regards from entire Novotel Team :)

Would not think of staying anywhere else in Katowice!

TripAdvisor rating 4.0/5

Gregor C 28/08/2020 TripAdvisor review

The top reason for the 5 star rating given is the way all of the staff make me feel when I stay at this hotel. The hotel itself has a great location just a short walk from the town center, the rooms are comfortable and what you would expect from a Novotel. A lot of work has clearly been done to ensure that guests feel safe regarding the Covid19 situation. We stay at the hotel at least 4 times a year to visit family in the areas. Every member of the team at the hotel treat us like members of a family. You can not imagine how important this is when choosing where to stay. We stayed longer than usual this time and it really felt like being at home. Thankyou for a fantastic stay and see you asap.

Very helpful and reassuring staff!

Customer review rating 4.4/5

Tom Families - 17/08/2020 Confirmed reviews ALL

We arrived quite late as it was just before midnight. There was a very reassuring lady at the reception and externally helpful security person. We were in transit travelling with a lot of luggage and they allowed us to park our car in t of the main entrance so we didn’t have to unload our luggage.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

It was OK, but not great.

Customer review rating 4.4/5

O Couples - 06/08/2020 Confirmed reviews ALL

I was dissatisfied due to fact that: 1 I had to pay extra for water that was placed in refrigerator in the room (“extra pay” sign) 2 towels were missing for accompanied person (I booked room for 2 people) 3 eve though I paid for car parking for 3 days, I was charged for hotel nights, not full 3 days (72hours) 4 apart from that, room waa clean and staff was nice

good stay

Customer review rating 4.4/5

Monika Couples - 27/07/2020 Confirmed reviews ALL

The room was cleaned well, good breakfast, nice staff. The only thing was that even a room was booked for two people it was prepared for one probably because of corona.

Szanowna Pani, Jesteśmy bardzo wdzięczni za Pani komentarze i oceny dotyczące pobytu w Novotel Katowice Centrum. Zapewniam, że podzielę się otrzymanymi uwagami z całym zespołem, szczególnie z pracownikami działu obsługi pięter. Jestem przekonany, że Pani opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że będziemy mieli okazję wkrótce ponownie gościć Panią w Katowicach. Serdecznie zapraszamy i życzymy wszystkiego dobrego! Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Good location

Customer review rating 4.4/5

Kamil Couples - 26/07/2020 Confirmed reviews ALL

It was quite good. I'm traveling a lot but unfortunately I can't say that it was a stay at 4 stars hotel. We didn't get any clean service. Nobody has change the towels 3 days. I have ask specially to do this because none have been to clean the room. Absolutely no go was a hole in the sheet. There was no shampoo or bath cosmetics. We had just one small soap for 3 days. For plus, the breakfast was good and the staff in the restaurant was very helpful and kind. I have use also a gym, was ok. Totaly I will say that the standard was European 2*+

I had a very pleasant stay at the hotel.

Customer review rating 4.4/5

Anonymous Solo - 23/07/2020 Confirmed reviews ALL

I had a very pleasant stay at the hotel.

Good stay

Customer review rating 4.4/5

Joanna Business - 13/03/2020 Confirmed reviews ALL

Person from the reservation was really helpful, she help me to find the room within the budget allowed by my company. Ladies at the reception desk were helpful.

Szanowna Pani, Jesteśmy bardzo wdzięczni za Pani przychylne komentarze i oceny dotyczące pobytu w Novotel Katowice Centrum. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością! Zapewniam Panią, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonany, że Pani opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Aleksander Pietyra Dyrektor Hotelu

Good amenities

Customer review rating 4.4/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

Good food, on site workout pool facilities. Very convenient

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Nice Service & Comfortable room

Customer review rating 4.4/5

Anonymous Business - 24/02/2020 Confirmed reviews ALL

Great Service by Room Service. Comfortable room.

Dear Madam, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Good hotel, nice room and facilities.

Customer review rating 4.4/5

Daniël Business - 19/02/2020 Confirmed reviews ALL

I reserved a double room, but got a twin room instead, was not so happy about that. All the rest was fine.

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Katowice Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Katowice Centrum Team

Disappointed...

TripAdvisor rating 4.0/5

t0nybutcher Business - 17/02/2020 TripAdvisor review

In the past 3 years, I have stayed at this hotel roughly 40+ times. So I am certainly an avid fan of Novotel, both in Katowice and the brand itself. The staff are friendly and the rooms are comfortable. My issue I had this visit was mainly with the 'refurbished' gym. It is now 24/7 which is a great plus, however, they have decided to remove the one weights machine and they have 'free weights' available to use. However, I complained to the front staff that the free weights were missing (I.e. only 1 4kg, 1 5kg and 1 6kg, the pairs were missing). This is disappointing as means the gym is not wholly equipped. The food options seem to have been reduced also, which was not quite disappointing, but was not what I expected of the brand. I will still be planning to stay at the hotel again in March and April at least, and hope the above is addressed accordingly.

Dear SIr, Thank you very much that you would like to describe your experience of staying at our hotel. But above all, we are grateful that you belong to the group of our regular Guests and appreciate the Novotel brand. This is a great honor for us! We have carefully studied all your suggestions and will try to make the equipment complete and hope that next time we will be able to positively surprise you! Dear Sir, we are waiting for you in Katowice and send warm greetings from the entire Novotel Katowice Centrum Team!

Great hotel for business trip

Customer review rating 4.4/5

Petr K. Business - 16/02/2020 Confirmed reviews ALL

- clean room - comfy chairs and lobby - helpful staff

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

another fantastic stay at Novotel Katowice

Customer review rating 4.4/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

exceeded expectations, fantastic welcome, great staff, lovely room, great view, thank you so much.

Dear Mr.C., We very much appreciate your fantastic comments regarding your stay at the Novotel Katowice Centrum. It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aleksander Pietyra General Manager

Yet again just like a visit to the Family.

Customer review rating 4.4/5

Gregor C. Couples - 06/02/2020 Confirmed reviews ALL

As always the welcome that we receive when we visit is like coming home to the family. Brilliant personal service.

Dear Mr. C., Thank you very much for appreciating our team and great words. We hope to see you again in Katowice soon! Warm regards, The entire hotel team

Our special wishes has not been granted

TripAdvisor rating 4.0/5

Zalewski_Martin 03/02/2020 TripAdvisor review

Even booked 2 months in advance with wish of high floor we were put in lowest floor. When we arrived they said they cant give another room. That was a pity. Breakfast was ok. Next time we may chose another hotel.

Good stay

Customer review rating 4.4/5

Oliver Business - 02/02/2020 Confirmed reviews ALL

Staff was very gentle, room was great, breakfast was ok, had a great steak at the restaurant. Location was perfect for me because it was close to my customers office. I also took a walk to the city center and it was easily doable.

Sehr geehrter Herr W., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Katowice Centrum. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Aleksander Pietyra Hoteldirektor

Comfortable winter in Novotel Centrum

TripAdvisor rating 4.0/5

pierantoniomantegani Business - 17/01/2020 TripAdvisor review

Present for many years but always impeccable. When I return for work, it is like visiting friends. They await you with their professionalism and attention. You feel warm even if it is winter. The city center is 8 minuts on foot.

Dear Sir, What a fantastic opinion, thank you very much! It is really nice for us to get such a positive words from our regular Guest. We are very grateful! We hope to welcome you again in Katowice very soon. Best regards from entire Team of Novotel Katowice Centrum

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