Novotel Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.7/5 1,430 reviews

Novotel Katowice Centrum - Image 1
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Description

Hotel extras

  • Located in the city center, close to the train station

  • Swimming pool, sauna, Jacuzzi and gym.

  • 10 minutes' walk to Spodek arena

  • 300 rooms (Standard, Superior and Executive)

  • Outdoor car park for guests (paying)

Our accommodation(s)

Hotel location

Novotel Katowice Centrum

Al. Rozdzienskiego 16
40 202 KATOWICE
Poland

GPS:50.260833, 19.033611

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

NOVO SQUARE LOUNGE BAR

Our rich selection of modern dishes will satisfy even the most demanding connoisseurs. Friendly interior, nice atmosphere and professional service make our restaurant a unique place. Kids' menu available.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,430 reviews

TripAdvisor Rating  4.0/5  1,428 reviews

Certificate of excellence 2024

Professional service and attention to detail from all the staff at the Novotel Katowice Centrum

TripAdvisor rating 5.0/5

Celia M TripAdvisor review

I would like to thank and congratulate all the staff at the Novotel Katowice Centrum and to compliment them on their professional service and attention to detail. This is an excellent venue for a meeting and one that I would fully recommend. I was there with an international group, for a one-day workshop, and we used the Bolero meeting room facilities, catering and guest rooms. All the staff were extremely professional, attentive, hard-working and obliging. Special thanks go to the MICE Manager, Lukasz Szczepanski, and his team. The food was excellent - from breakfast, to coffee breaks and also lunch.

nice standard

TripAdvisor rating 5.0/5

Andy_Bo76 TripAdvisor review

Everything was ok and acceptable. I stayed for 1 night. The room was clean and well equipped. Breakfast was nice and I had feeling that it's even too much. the bar had 3 zones. We were in the quite and live music didn't disturb the conversation with my colleague. Service at the reception was on top level without any difficulties with language or waiting time. Only few things to mention. Parking slot should be more cleaned and deiced. And (hotel cannot do anything), the district is very quite and there are cafes/restaurants close by.

super staff

Customer review rating 5.0/5

Slawek Business - Confirmed reviews ALL

peoples are amazing

Dear Slawomir, Thank you very much for sharing your opinion with us, we hope that you will decide to visit us again in the future :) With best regards, Justyna- Guest Relation Specialist

Great stay but more vegan options at breakfast needed

Customer review rating 4.0/5

Saurabh Couples - Confirmed reviews ALL

Comfy room but more vegan options at breakfast would be appreciated. The staff are polite but could be more welcoming. Overall a nice place to stay. Sauna was excellent apart from drunk locals.

Dear Guest, Thank you for sharing your feedback. We're glad to hear you had a great stay overall and enjoyed the comfort of your room. We appreciate your suggestion regarding more vegan options at breakfast, and we will take this into consideration to improve our offerings. We apologize if the staff did not meet your expectations in terms of warmth and welcome, and your feedback will be shared with the team to ensure a more pleasant experience in the future. We're happy you found our sauna excellent, and we apologize for any disturbance caused by other guests. We’ll work on addressing this to ensure a more enjoyable experience for all our guests. We look forward to welcoming you back soon! Best regards, Justyna- Guest Relation Specialist

never again

Customer review rating 1.0/5

Low Couples - Confirmed reviews ALL

Room was cold.. radiator coulnd heat full room.. 20€ breakfast cause silvester??? parking was like 16€ for day... no soap in the shower. Most likely someone before us takes the batteries from the TV.. 😀 so TV Doesnt work. Sorry but for that of money.. I think you can do Better... room 507. Wiew was good tho

Dear Mr. Kristian, Thank you for sharing your opinion and pointing out aspects that affected your stay. We are sorry that not everything met your expectations. We would like to point out that all additional services, such as parking or breakfast, are charged extra according to the information provided on our website and in the booking process. Parking, as in the entire center of Katowice, is charged, however, we try to make our prices competitive compared to nearby locations such as Spodek or other hotels in the area. We are sorry that the room temperature was not suitable for you. Thank you for pointing out the comment regarding the lack of soap in the shower and the battery in the remote control. We will forward these valuable comments immediately to the housekeeping department to avoid similar situations in the future. We always encourage our guests to make any comments during their stay which allows us to respond quickly to ensure the best possible comfort. We are glad that you enjoyed the view from your room, and we hope that despite the inconvenience you will consider another visit with us. If you have any questions or suggestions, we are always at your disposal. Sincerely, Justyna- Guest Relation Specialist

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Other web-users rate our hotel

  • 537 reviews 8.9/10 Location
  • 710 reviews 8.1/10 Room
  • 865 reviews 9.4/10 Service
  • 10 reviews 9.6/10 WiFi
  • 601 reviews 9.4/10 Breakfast
  • 247 reviews 8.8/10 Cleanliness
  • 69 reviews 4.6/10 Bar
  • 10 reviews 10/10 Sustainability

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