ibis Styles Bielsko Biala 3 stars

Customer review rating (ALL Rating) 4.2/5 422 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Breakfast is included and it's served 6:30-10:00 am (weekend 7:00-11:00)

  • Free WIFI

  • Convenient location

  • Spacious meeting rooms

  • Large car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Styles Bielsko Biala

Zywiecka 93
43300 BIELSKO BIALA
Poland

GPS:49.807205, 19.055843

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant Magura

The restaurant serves international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  422 reviews

TripAdvisor Rating  4.0/5  429 reviews

not good service at reception . i feel ignored

Customer review rating 0.5/5

Pim Business - Confirmed reviews ALL

i had two reservations MRMDJBHK (18-10=>20-10) and MRMDHZWW (16-10=>18-10). and did not receive my booster miles 2500 point as per the promotion applicaeable . pls put my booster points on my account

Szanowny Gościu, dziękujemy za ocenę. Wdrożyliśmy procedury, by wyjaśnić zaistniałą sytuację. Proszę przyjąć przeprosiny z naszej strony. Mamy nadzieję, na pomyślne rozwiązanie sprawy. Serdecznie zapraszamy ponownie. Z poważaniem, Alicja Gach Specjalista ds. sprzedaży

Warm and accurate

Customer review rating 4.0/5

Stahlmark Families - Confirmed reviews ALL

As usual - being satisfied at the Hotel. The only few drawbacks if you please: lack of shower gel (the bottle was emty); TV: no German channels on TV (that one ZDF has very bad signal with white non-seen picture); the Room was not clean enough. (Some pea nuts were on the floor after previous guests.) Supper: The two ladies in a bar asked to pay immediately after the meals were ordered (like if I gonna jump out with no payment). After this - you refuse to order smith more from the Menü.

Dear SERGEY Z., Thank you for commenting about your stay at ibis Styles Bielsko Biala. We are extremely sorry for the situation. Your comments have been forwarded to the heads of individual departments so that they do not repeat themselves in the future. We will be pleased to see you again on the list of hotel guests, we invite you! Sincerely, Alicja Gach Sales Specialist

Really great cuisine

Customer review rating 5.0/5

Bernard Families - Confirmed reviews ALL

Great price for money and what came for a great supprise a fantastic … cuisine. They need to have a great cook there. We have spent 6 nights there for skiing, but only left hotel once for a dinner as it was so tasty.

Dear BERNARD, We very much appreciate your comments regarding your stay at the ibis Styles Bielsko Biala. It is always a pleasure to receive positive feedback. I will share your comments with our team (especially with our cooks). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Agnieszka Sarlej Sales Specialist

Customer review rating 2.5/5

123 Families - Confirmed reviews ALL

No lights on staircase (triped walking down), very loud toilet flush (you can here by the lift). Very small bathrooms no space to change.

Dear Magdalena G., Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Sarlej Sales Specialist

poor rooms, terible bathrooms. noise location

Customer review rating 2.5/5

Emil C. Business - Confirmed reviews ALL

the staircase and the corridor smell from the kitchen cooking. it went also into the bedroom. bathrooms not very pleasent. bath tube was failling appart. bed matrace too soft.. breakfast very nice and tasty.

Dear EMIL c., Thank you for taking the time to tell us about your experience at the ibis Styles Bielsko Biala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Agnieszka Sarlej Sales Specialist

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Other web-users rate our hotel

  • 98 reviews 8.1/10 Location
  • 216 reviews 6.5/10 Room
  • 149 reviews 8.9/10 Service
  • 10 reviews 7.1/10 WiFi
  • 154 reviews 9.7/10 Breakfast
  • 66 reviews 8.4/10 Cleanliness
  • 50 reviews 5/10 Vibe
  • 5 reviews 8.6/10 Bar

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