Mercure Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 1,310 reviews

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Description

Hotel extras

  • A hotel that promotes an ecological lifestyle and sustainable hospitality

  • Location in the city center, next to the Railway Station

  • Close proximity to the International Congress Center

  • Modern 268 rooms in natural colors and materials

  • Winestone restaurant with local products

Our accommodation(s)

Hotel location

Mercure Katowice Centrum

Mlynska 6
40-098 KATOWICE
Poland

GPS:50.2584887, 19.0191879

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Winestone is a culinary revelation that impresses with a rich selection of wines and the unusual taste of dishes served on les planches - stone boards. The menu consists of local products, and the selection of wines has been expanded to include Polish and

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,310 reviews

TripAdvisor Rating  4.5/5  47 reviews

Well located, comfortable and friendly

Customer review rating 5.0/5

Vítor C. Business - Confirmed reviews ALL

My stay was enjoyable, as usual. The hotel is well located for my needs, modern, comfortable, and has very friendly staff. Breakfast and the restaurant are equally nice. I am looking forward to be next visit.

Great bed but overall a bit sterile

TripAdvisor rating 4.0/5

Victorianlad TripAdvisor review

I tend to avoid Accor hotels as often they are overpriced. However this was adjacent to Jatowice railway station. Checkin was fast. There are three lifts, much needed as the hotel has about 250 rooms. The room was a good size with impressive lighting and heavy curtains. Aircon was not quite whisper quiet but it performed well. The Queen bed gave me a good sleep. There were bedside reading lamps, a sofa and ottoman as well as a corner lamp. The desk was roomy and had a suitable chair. The walk in shower was roomy but I could not get the rainwater shower head to work. This may have been my error. The bath towel was an excellent size but no bathmat was supplied. There was a hairdryer in a drawer plus a makeup mirror. I did not like the hotel policy of only cleaning rooms every three days, an attempt to save Accor money dressed up as fake 'enviromentalism'. The colour scheme in the hallways was also overdone. Tea, coffee and two bottles of water were on a sideboard. The wardrobe had an unstocked minibar plus a safety deposit box and an ironing board and iron.

Very good location and that's it

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I actually stayed there for 12 nights. The room cleaning is approximate-only (i.e. toilet was still dusty), carpet on the hall in front of bathroom got wet and the cleaning service didn't bother to fix it. The heating was working only from time to time. Restaurant service could be improved with some smile on personal, genuinely felt like we are not welcomed there. The fast check out is not promoted enough it was horribly long for what it actually took me 2 seconds.

Good stay, well located

Customer review rating 4.0/5

Nataliia Families - Confirmed reviews ALL

Good hotel with a high standard of service which we have chosen multiple times before. However, we would like to suggest considering an outside doorbell. We had a late check-in, as I have indicated in my booking, but when we arrived, the door was locked, and no one heard our knock. We waited outside for about 10 minutes until another guest, who had a card, opened the door. If he hadn't come, I am not sure how much longer we would have had to wait.

Great new hotel in Katowie

Customer review rating 4.5/5

Pi Solo - Confirmed reviews ALL

It is very well located, just a few steps from a train station. Nice and comfortable new rooms

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Other web-users rate our hotel

  • 631 reviews 9.5/10 Location
  • 713 reviews 9.3/10 Room
  • 613 reviews 9.5/10 Service
  • 11 reviews 6.9/10 WiFi
  • 404 reviews 9.4/10 Breakfast
  • 354 reviews 9/10 Comfort
  • 344 reviews 9.2/10 Food
  • 251 reviews 9.5/10 Cleanliness

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