Mercure Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 1,646 reviews

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Description

Hotel extras

  • A hotel that promotes an ecological lifestyle and sustainable hospitality

  • Location in the city center, next to the Railway Station

  • Close proximity to the International Congress Center

  • Modern 268 rooms in natural colors and materials

  • Winestone restaurant with local products

Our accommodation(s)

Hotel location

Mercure Katowice Centrum

Mlynska 6
40-098 KATOWICE
Poland

GPS:50.2584887, 19.0191879

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Winestone is a culinary revelation that impresses with a rich selection of wines and the unusual taste of dishes served on les planches - stone boards. The menu consists of local products, and the selection of wines has been expanded to include Polish and

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,646 reviews

Customer review rating 5.0/5

Peter C. Friends - Confirmed reviews ALL

Helpful and friendly staff, excellent location accessible by public transport, fresh and spacious building and décor. Cleaned to a high standard throughout our stay. Looked after our bags after check out

Dear Mr. Peter, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you appreciated our hospitality, the helpfulness of our staff, and the cleanliness of our facilities. It is also gratifying to know that our location and decor contributed positively to your experience. We hope to welcome you back in the future for another enjoyable stay. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Ashaya P. Business - Confirmed reviews ALL

Good Staff. Good Locality and Comfortable stay.

Dear Ashaya, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found our location convenient and enjoyed the comfort of your accommodations. It is especially gratifying to know that our staff contributed positively to your experience. We look forward to welcoming you back on your next visit. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.0/5

Ian C. Friends - Confirmed reviews ALL

Well located opposite the Railway Station, great quality in the rooms and shared areas, nice people

Dear Ian, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are pleased to hear that you appreciated our prime location, the quality of our rooms, and the hospitality of our staff. Your feedback is invaluable to us and encourages our team to continue providing exceptional service. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 1.5/5

Dave S. Business - Confirmed reviews ALL

When I was checking in there was not enough information given to me about the hotel. Not to the normal standards of your chain, the information i needed was given to be via a waitress in the restaurant who was very very helpful. Its a shame that the front desk was not as helpful.

Dear Mr. Dave, Thank you for your feedback regarding your recent experience at Mercure Katowice Centrum. I apologize for the inconvenience you encountered during your check-in process. It is our goal to provide comprehensive information to all guests, and I appreciate your recognition of the assistance received from our restaurant staff. Your comments will be considered as we continually strive to enhance our service standards. Sincerely, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 1.5/5

Ziemowit B. Business - Confirmed reviews ALL

some unexpected done reservation with payment in hotel (instead voucher payment)

Dear Ziemowit, Thank you for sharing your concerns regarding your recent experience. I understand that unexpected reservations and payment methods can be perplexing. While our hotel aims to provide clarity in all transactions, some circumstances may arise that are beyond our direct control. Sincerely, Aleksandra, Front Office Mercure Katowice Centrum

Other web-users rate our hotel

  • 688 reviews 9.4/10 Location
  • 698 reviews 9.1/10 Room
  • 608 reviews 9.3/10 Service
  • 13 reviews 4.2/10 WiFi
  • 401 reviews 9.2/10 Breakfast
  • 355 reviews 8.8/10 Comfort
  • 344 reviews 9.3/10 Food
  • 265 reviews 9.6/10 Cleanliness

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