Mercure Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 2,040 reviews

Best price
guarantee
Mercure Katowice Centrum - Image 1
Mercure Katowice Centrum - Image 2
Mercure Katowice Centrum - Image 3
Mercure Katowice Centrum - Image 4
Mlynska 6, 40-098 KATOWICE, Poland

Description

Hotel extras

  • Green Key Certificate: electric car chargers and electric bikes for rent

  • Downtown, near railway/bus station, tram stop, 5 min to convention center

  • 3 conference rooms, up to 130 people, AV equipment, daylight, catering

  • Silesia-inspired interiors and Silesian cuisine at the Winestone restaurant

  • 268 rooms&suites, fitness center, massage area, and free super-fast WIFI

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room - 2 separate beds

Photo out of - Classic Room - 2 separate beds

Modern room with two single beds, a tea and coffee set and a fridge, which is an oasis of peace and harmony. Its a place where you can relax surrounded by natural colors and fabrics.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

A modern room with a large bed - 180x200 cm, coffee maker, tea set and fridge, which is an oasis of peace and harmony. It is a place where you can relax in the surroundings of natural colors and fabrics.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Relax in spacious Privilege room with a large bed 160x200cm, coffee machine, fridge, private bathroom with a bath or shower where you will feel peace and harmony among the natural colors and fabrics.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Treat yourself to experience in apartment decorated with natural materials. It consists of sleeping area with large bed 180x200cm, seating area, coffee machine, fridge, bathroom with bathtub and shower.

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Katowice Centrum

Mlynska 6
40-098 KATOWICE
Poland

GPS:50.2584887, 19.0191879

Telephone
Fax +48 32 797 88 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 268 rooms
  • 5 rooms for people with reduced mobility
  • 25 family rooms
  • 8 connecting rooms
  • 268 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s TV Channels

Well-being

FITNESS CENTER

  • On site
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 2 m / 6.55 ft

  • Parking pricing: 20.47 € 90 PLN Per day

WINESTONE

Photo out of - WINESTONE

Winestone Katowice is restaurant in Katowice center, next to Main Railway Station. It serves cuisine based on seasonal ingredients, meat, fish, vegetarian, and vegan dishes lunch, dinner, and meetings.

Cooking style
International
Chef name
Seweryn Pall
Capacity
130
Accessibility
Accessible service
40-098 Katowice, Poland
Telephone +48 32 797 88 25

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Winestone Katowice is restaurant in Katowice center, next to Main Railway Station. It serves cuisine based on seasonal ingredients, meat, fish, vegetarian, and vegan dishes lunch, dinner, and meetings.

Breakfast buffet includes fresh products, hot dishes, fruit, vegetables, and coffee and tea. Menu is enriched by regional specialties, allowing to discover local flavors from first meal of day.

The modern gym on the 9th floor combines the comfort of training with a panoramic view of the city. Equipped with professional equipment, it is the perfect place to actively start or end the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,040 reviews

Customer review rating 5.0/5

Wojciech H. Couples - Confirmed reviews ALL

Dear Wojciech, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciate our prime location, cleanliness, and breakfast offerings. It is always encouraging to receive such kind words about our staff, as we strive to provide attentive service to all our guests. We look forward to welcoming you back in the near future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Nenad D. Friends - Confirmed reviews ALL

Dear Nenad, Thank you for taking the time to share your positive experience at Mercure Katowice Centrum. We are delighted to hear that your first stay with us met your expectations and that you found our hotel conveniently located in the heart of the city. It is wonderful to know that you appreciated the cleanliness and size of our rooms, as we strive to provide a comfortable environment for all of our guests. We are also pleased that you enjoyed the peaceful atmosphere despite our central location, as we prioritize creating a serene setting for relaxation. Your feedback regarding the accessibility of public transportation is invaluable, and we are glad it contributed to the ease of your stay. Thank you once again for your kind words. We hope to welcome you back to Mercure Katowice Centrum in the future. Regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 2.0/5

Jeffrey L. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Markus M. Solo - Confirmed reviews ALL

Dear Mr. Markus, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that our location and friendly staff contributed positively to your experience. It is rewarding to know that we were able to accommodate your requests and that you enjoyed the breakfast variety. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Goran B. Business - Confirmed reviews ALL

Dear Mr. Goran, Thank you for taking the time to share your positive experience at Mercure Katowice Centrum. We are delighted to hear that you appreciated our prime location, as well as the quality of our breakfast, dinner, and rooms. It is also wonderful to know that our sales staff contributed to your enjoyable stay. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Dear Wojciech, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciate our prime location, cleanliness, and breakfast offerings. It is always encouraging to receive such kind words about our staff, as we strive to provide attentive service to all our guests. We look forward to welcoming you back in the near future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Nenad D. Friends - Confirmed reviews ALL

This was my first time staying at this hotel, and I have absolutely no regrets. It is a wonderful hotel located in the city center. Everything you might need is accessible on foot or via public transport, which is available right next to the hotel. The rooms are just the right size and clean, ensuring a pleasant stay. Despite the central location, it was neither too noisy nor too crowded.

Dear Nenad, Thank you for taking the time to share your positive experience at Mercure Katowice Centrum. We are delighted to hear that your first stay with us met your expectations and that you found our hotel conveniently located in the heart of the city. It is wonderful to know that you appreciated the cleanliness and size of our rooms, as we strive to provide a comfortable environment for all of our guests. We are also pleased that you enjoyed the peaceful atmosphere despite our central location, as we prioritize creating a serene setting for relaxation. Your feedback regarding the accessibility of public transportation is invaluable, and we are glad it contributed to the ease of your stay. Thank you once again for your kind words. We hope to welcome you back to Mercure Katowice Centrum in the future. Regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 2.0/5

Jeffrey L. Business - Confirmed reviews ALL

Very crowded breakfast, offensive and discriminatory front desk staff but well located hotel

Customer review rating 4.5/5

Markus M. Solo - Confirmed reviews ALL

Had booked a spontaneous room. Did meet my expectations perfectly and even accomodated a little extra wish. Had breakfast for one day, there was a good variety offered, so I enjoyed it. Room was clean and spacious.

Dear Mr. Markus, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that our location and friendly staff contributed positively to your experience. It is rewarding to know that we were able to accommodate your requests and that you enjoyed the breakfast variety. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Goran B. Business - Confirmed reviews ALL

Great brekfast, dinner, rooms and sales staff

Dear Mr. Goran, Thank you for taking the time to share your positive experience at Mercure Katowice Centrum. We are delighted to hear that you appreciated our prime location, as well as the quality of our breakfast, dinner, and rooms. It is also wonderful to know that our sales staff contributed to your enjoyable stay. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 0.5/5

Raluca V. Families - Confirmed reviews ALL

I paid at check in. I am an Accor Gold client but I had to explain to the receptionist twenty minutes why I have a certain rate for accommodation. The neighbourhood of the hotel is very "colored", they don't have enough parking and sent you to park in the commercial centre across the street and then charge you as they would have give a post. When I checked out, the receptionist told me I had no additional cost, then, after 10 minutes they stole from my card 270 pln due to a "system error", they tried the same "system error " when I checked in. When I wrote a mail and told them that taking monede from a card without the accept of the owner is fraud, they gave me back 180 pln and kept 90 pln for parking that did't exist. As a conclusion, the hotel was a big dellusion. Pay attention since you are not dealing with professionals!

Customer review rating 4.5/5

Malgorzata M. Business - Confirmed reviews ALL

I stayed for two nights and was very satisfied with my experience. The hotel is perfectly located near the main train station, making it easy to travel to the airport and explore other parts of Poland. The room was clean, comfortable, and modern, with everything I needed. The Wi-Fi was excellent, with great connection speed, which was particularly important to me. The reception staff were also very friendly and helpful.

Dear Ms. Malgorzata, Thank you very much for your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found our hotel to be comfortable as well as ideally located near the main train station. We appreciate your kind words regarding our reception team. Your willingness to return is the highest compliment we could receive, and we look forward to welcoming you back in the future. Warm regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Richard D. Solo - Confirmed reviews ALL

Pleasant, good service

Dear Mr. Richard, Thank you for your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found our accommodations comfortable and our service to your satisfaction. Your kind words motivate our team to maintain high standards and ensure an enjoyable experience for all our guests. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Bogdan P. Couples - Confirmed reviews ALL

nothing specific to complain about; Quick check-in; Clean room and good and well located lighting points, cloth ironing facilities available in the room, also tea & coffee; If I was you, I'd add a fourth towel hook in the bathroom - when you've got four towels and three hooks available, as it is in Mercure Katowice, you have to hang one on another, what prevents the one underneath from proper drying

Dear Mr. Bogdan, Thank you for taking the time to share your positive experience at Mercure Katowice Centrum. We are pleased to hear that you found our location convenient and that you appreciated the quick check-in process. Your suggestion regarding the additional towel hook in the bathroom is greatly appreciated. Thank you once more for your valuable input, and we hope to welcome you back in the future for another pleasant experience. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.0/5

Amanda T. S. Friends - Confirmed reviews ALL

Reception were very friendly and helpful. Clean room with fridge and nice bathroom. Could be noisy at times with the boy racers in the tunnel nearby

Dear Ms. Amanda, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our central location and the friendliness of our team. We appreciate your understanding regarding the occasional noise from the area, which is a challenge we are aware of. Your comments are valuable to us, and we hope to welcome you back in the future. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Szymon H. Families - Confirmed reviews ALL

Sper

Szanowny Panie Szymonie, Bardzo dziękujemy za pozytywną opinię. Cieszy nas, że Pana pobyt w Mercure Katowice Centrum spełnił oczekiwania. Pana satysfakcja jest dla nas priorytetem i mobilizuje nas do dalszej pracy nad jakością świadczonych usług. Mamy nadzieję na ponowną wizytę w przyszłości. Z poważaniem, Marcelina, Recepcja Mercure Katowice Centrum

Customer review rating 4.0/5

Ilhanberk M. G. Business - Confirmed reviews ALL

Good breakfast and comfortable room.

Dear Ilhanberk, Thank you for sharing your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you enjoyed our breakfast offerings and found your room comfortable. It is always our goal to provide a pleasant experience for our guests, and your comments affirm our efforts. We look forward to welcoming you back in the future. Regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Lesego K. Families - Confirmed reviews ALL

We were happy and well accommodated.

Dear Lesego, Thank you for your kind feedback regarding your stay at Mercure Katowice Centrum. We are delighted to hear that you found your accommodations comfortable and that you were satisfied with your experience. It is our priority to ensure that all guests have a pleasant stay, and your positive remarks are greatly appreciated. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Michael M. K. Business - Confirmed reviews ALL

all over satisfied

Dear Mr. Michael, Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you were satisfied with your experience at Mercure Katowice Centrum. If you do not see reservation in ALL app, you can always ask front office staff to give you reservation number so you can put it manually there. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Gorobei M. Business - Confirmed reviews ALL

The hotel is very conveniently located right in the city centre, which made everything easily accessible. It is exceptionally clean and comfortable, with an excellent breakfast, very friendly and helpful staff, a comfortable bed, and a well-designed room layout. Everything about my stay was excellent. The only small thing I missed was having a minibar in the room, although I understand that this may need to be requested in advance at reception. In any case, this was not a problem and did not affect my very positive experience.

Dear Ms. M., Thank you for taking the time to share your positive feedback regarding your stay at Mercure Katowice Centrum. We are delighted to learn that our central location contributed to a convenient experience for you, and that you found our facilities to meet your expectations. It is also wonderful to hear that you enjoyed our breakfast offerings and received friendly service from our staff. We appreciate your understanding concerning the minibar availability in the room. As you mentioned, it is indeed a service that can be requested in advance, and we are glad to know that this did not detract from your overall experience. Thank you once more for your kind words. We look forward to welcoming you back to Mercure Katowice Centrum in the future, where we hope to provide you with another excellent stay. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Jakub G. Business - Confirmed reviews ALL

Recommended

Szanowny Panie Jakubie, Bardzo dziękujemy za pozytywną opinię i polecenie naszego hotelu. Cieszymy się, że spełniliśmy Pana oczekiwania i że Pana pobyt był udany. Zachęcamy do ponownego odwiedzenia Mercure Katowice Centrum! Z poważaniem, Marcelina, Recepcja Mercure Katowice Centrum

Customer review rating 4.0/5

Markku T. Business - Confirmed reviews ALL

Good breakfast and fast service on the bar

Dear Markku, Thank you for taking the time to share your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you enjoyed our breakfast offerings and found the bar service to be efficient. Your kind words will be shared with our team, as they strive to provide outstanding experiences for our guests. We look forward to welcoming you back in the future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 4.0/5

Abhilash K. Families - Confirmed reviews ALL

We were 2 hours early and the girl at the reception understood and got the rooms ready as soon as possible

Dear Mr. Abhilash, Thank you for sharing your positive experience with us. We are pleased to hear that our team was able to accommodate your early arrival and prepare your rooms promptly. Providing excellent service to our guests is our top priority, and it is gratifying to know that our efforts made a difference during your stay. Sincerely, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Sebastien C. Solo - Confirmed reviews ALL

Had an excellent stay. Only the pillows were not good. Breakfast was perfect. Particularly enjoyed the water fountain with sparkling water.

Dear Mr. Sebastien, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed your overall experience. Your comments about the pillows have been duly noted, as we continually strive to enhance guest comfort. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 3.5/5

Marzena R. Business - Confirmed reviews ALL

room was not super clean , breakfast was quite poor comparing for other Mercure which i stayed in the past ,missing fresh juices , smoothie , poor choice of bread

Dear Marzena, Thank you for taking the time to share your feedback regarding your recent stay with us. We regret that your experience did not meet your expectations, particularly concerning the cleanliness of your room and the breakfast offerings. Your comments about the breakfast items will be reviewed, as we strive to provide a diverse selection that meets our guests' needs. We appreciate your opinion and hope to enhance your experience in the future. Regards, Marcelina, Front Office Mercure Katowice Centrum

Other web-users rate our hotel

  • 797 reviews 9.4/10 Location
  • 794 reviews 9.2/10 Room
  • 731 reviews 9.4/10 Service
  • 18 reviews 6.4/10 WiFi
  • 485 reviews 9.3/10 Breakfast
  • 396 reviews 9.5/10 Food
  • 391 reviews 8.9/10 Comfort
  • 306 reviews 9.3/10 Cleanliness

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Katowice Hotels
Legal information PDF