Customer review rating (ALL Rating) 4.8/5 1,052 reviews
We have 268 rooms of various standards, designed so that each guest can relax among natural colors and feel peace and harmony.
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Mercure Katowice Centrum
Mlynska 6
40-098 KATOWICE
Poland
GPS:50.2584887, 19.0191879
Telephone +48 32 797 88 00
Contact email
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Railway station
Access: 200 m / 0.12 mi 2 min walk
Highway exit
Access: 2 km / 1.24 mi 25 min walk / 5 min drive
Helipad/aerodrome
Access: 3.5 km / 2.17 mi 40 min walk / 8 min drive
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Winestone is a culinary revelation that impresses with a rich selection of wines and the unusual taste of dishes served on les planches - stone boards. The menu consists of local products, and the selection of wines has been expanded to include Polish and
We invite you all day for delicious coffee and fresh cake in our lobby bar, and in the evening for exquisite drinks in a pleasant atmosphere with professional service.
Perfect location, great staff
Customer review rating 5.0/5
Emma Business - Confirmed reviews ALL
Good location, nice hotel, but quite a bad staff experience
Customer review rating 3.0/5
Kate Business - Confirmed reviews ALL
Dear Catherine, First of all I would like to thank you very much for sharing your impressions after your stay with us. I am delighted that your stay at the hotel itself met your expectations. Thank you for appreciating both our location and the comfort of our rooms. You draw our attention to the challenges of making a booking, for which please accept our apologies. Your comments are very valuable to us and I assure you that both the reservations department and reception have already made arrangements to improve the quality of service so that similar situations do not arise in the future. I am full of hope that you will return to our hotel and that the pleasant atmosphere you had the opportunity to experience on site made up for the inconvenience. I assure you that the next time you book, we will make every effort to ensure that your entire experience before, during and after your stay is fulfilling. Respectfully Marta Ciwińska Front Office Shift Leader
Excellent
Customer review rating 5.0/5
Hilary L. Business - Confirmed reviews ALL
Dear Hilary Thank you very much for staying with us and taking the time to give us your feedback. It is wonderful to read that you liked our hotel, location, breakfast, staff and service so much. We are delighted that you appreciated the work of all the staff. We are most pleased that you recommend our services. Furthermore, we very much hope that you will visit us again in the future, and we will do our best to make it a pleasant stay. Looking forward to our next stay Marta Ciwńska Front Office Shift Leader
Well located, comfortable rooms.
Customer review rating 4.0/5
Anonymous Families - Confirmed reviews ALL
Dear Mr Thomas, Thank you for taking the time to rate your stay at the Mercure Katowice Centrum. We are very sorry that you were not satisfied wit our breakfast. We are doing our best to resolve the matter you raised. Thank you for letting us know. I hope this does not discourage you from making another booking at our hotel, which will give us the opportunity to rehabilitate ourselves and provide a top quality service. Respectfully. Marta Ciiwńska Front Office Shift Leader
Best service ever
Customer review rating 5.0/5
Alexander Families - Confirmed reviews ALL
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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