Mercure Katowice Centrum 4 stars

Customer review rating (ALL Rating) 4.8/5 1,937 reviews

Best price
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Mercure Katowice Centrum - Image 1
Mercure Katowice Centrum - Image 2
Mercure Katowice Centrum - Image 3
Mercure Katowice Centrum - Image 4
Mlynska 6, 40-098 KATOWICE, Poland

Description

Hotel extras

  • Green Key Certificate: electric car chargers and electric bikes for rent

  • Downtown, near railway/bus station, tram stop, 5 min to convention center

  • 3 conference rooms, up to 130 people, AV equipment, daylight, catering

  • Silesia-inspired interiors and Silesian cuisine at the Winestone restaurant

  • 268 rooms&suites, fitness center, massage area, and free super-fast WIFI

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room - 2 separate beds

Photo out of - Classic Room - 2 separate beds

Modern room with two single beds, a tea and coffee set and a fridge, which is an oasis of peace and harmony. Its a place where you can relax surrounded by natural colors and fabrics.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 20 m² / 215 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

A modern room with a large bed - 180x200 cm, coffee maker, tea set and fridge, which is an oasis of peace and harmony. It is a place where you can relax in the surroundings of natural colors and fabrics.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Relax in spacious Privilege room with a large bed 160x200cm, coffee machine, fridge, private bathroom with a bath or shower where you will feel peace and harmony among the natural colors and fabrics.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Treat yourself to experience in apartment decorated with natural materials. It consists of sleeping area with large bed 180x200cm, seating area, coffee machine, fridge, bathroom with bathtub and shower.

Max. number of persons
3
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Katowice Centrum

Mlynska 6
40-098 KATOWICE
Poland

GPS:50.2584887, 19.0191879

Telephone
Fax +48 32 797 88 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 268 rooms
  • 5 rooms for people with reduced mobility
  • 25 family rooms
  • 8 connecting rooms
  • 268 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Children''s TV Channels

Well-being

FITNESS CENTER

  • On site
  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 2 m / 6.55 ft

  • Parking pricing: 20.81 € 90 PLN Per day

WINESTONE

Photo out of - WINESTONE

Winestone Katowice is restaurant in Katowice center, next to Main Railway Station. It serves cuisine based on seasonal ingredients, meat, fish, vegetarian, and vegan dishes lunch, dinner, and meetings.

Cooking style
International
Chef name
Seweryn Pall
Capacity
130
Accessibility
Accessible service
40-098 Katowice, Poland
Telephone +48 32 797 88 20

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Cocktail
  • Vinoteca
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Winestone Katowice is restaurant in Katowice center, next to Main Railway Station. It serves cuisine based on seasonal ingredients, meat, fish, vegetarian, and vegan dishes lunch, dinner, and meetings.

Breakfast buffet includes fresh products, hot dishes, fruit, vegetables, and coffee and tea. Menu is enriched by regional specialties, allowing to discover local flavors from first meal of day.

The modern gym on the 9th floor combines the comfort of training with a panoramic view of the city. Equipped with professional equipment, it is the perfect place to actively start or end the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,937 reviews

Customer review rating 5.0/5

Harrie N. Couples - Confirmed reviews ALL

Dear Harrie, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you enjoyed the spacious accommodations and the convenient location of our hotel. Your satisfaction is our priority, and we appreciate your feedback as it helps us maintain our high standards. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Nigel R. Solo - Confirmed reviews ALL

Dear Nigel, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location, efficient check-in process, and the comfort of your room. It is also gratifying to know that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future! Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Min Y. C. Business - Confirmed reviews ALL

Dear Min Y., Thank you for your kind feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found our hotel comfortable and well located, and that the room met your expectations in terms of space and amenities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Aftab M. Business - Confirmed reviews ALL

Dear Aftab, Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear that you found our rooms to be clean and that your experience was enjoyable. Our team strives to maintain high standards of cleanliness and comfort for our guests. We look forward to welcoming you back in the future! Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Johannes G. S. Business - Confirmed reviews ALL

Dear Johannes, Thank you for your kind feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found your room comfortable and enjoyed your time with us. Our team strives to provide a welcoming atmosphere for all our guests, and it is gratifying to know that we succeeded during your visit. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Dear Harrie, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you enjoyed the spacious accommodations and the convenient location of our hotel. Your satisfaction is our priority, and we appreciate your feedback as it helps us maintain our high standards. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Nigel R. Solo - Confirmed reviews ALL

Very fast check in. Comfortably large modern room. Expansive breakfast.

Dear Nigel, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you appreciated our prime location, efficient check-in process, and the comfort of your room. It is also gratifying to know that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future! Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Min Y. C. Business - Confirmed reviews ALL

room has sufficient space and good amenities

Dear Min Y., Thank you for your kind feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found our hotel comfortable and well located, and that the room met your expectations in terms of space and amenities. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Aftab M. Business - Confirmed reviews ALL

Short and Sweet

Dear Aftab, Thank you for taking the time to share your positive feedback regarding your stay. We are delighted to hear that you found our rooms to be clean and that your experience was enjoyable. Our team strives to maintain high standards of cleanliness and comfort for our guests. We look forward to welcoming you back in the future! Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Johannes G. S. Business - Confirmed reviews ALL

Good room

Dear Johannes, Thank you for your kind feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found your room comfortable and enjoyed your time with us. Our team strives to provide a welcoming atmosphere for all our guests, and it is gratifying to know that we succeeded during your visit. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Narc N. Solo - Confirmed reviews ALL

Everything was clean and modern. Breakfast was great!

Dear Narc, Thank you for taking the time to share your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you appreciated our convenient location, as well as the cleanliness and modernity of our facilities. It is wonderful to know that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Philip C. Families - Confirmed reviews ALL

The rooms were very comfortable and the water dispenser very much appreciated. The hotel is located in the area of the town where all the bars and restaurants are located. All transport links very close at hand but not intrusive to the hotel residents. We attended the athletics meeting at the stadium and the tram links to the stadium from the hotel were very convenient.

Dear Mr. Philip, Thank you for sharing your positive experience at Mercure Katowice Centrum. We are delighted to hear that you found our location to be advantageous. It is rewarding to know that our comfortable rooms and the ecological solutions contributed to your enjoyable stay. Your kind words about our hotel inspire us to continue providing excellent service and facilities for our guests. We appreciate your feedback and hope to welcome you back in the future for another exceptional experience. Sincerely, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Laura B. Families - Confirmed reviews ALL

I am so glad I booked this hotel. From check in to check out everything was perfect and the staff always willing to help!

Dear Ms. Laura, Thank you for your wonderful feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that your experience met your expectations from check-in to check-out, and that our staff contributed positively to your visit. Your satisfaction is our top priority, and we appreciate your kind words. Sincerely, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Marios K. Solo - Confirmed reviews ALL

Nice View, Excellent Room.

Dear Mr. Marios , Thank you for taking the time to share your positive experience at Mercure Katowice Centrum. We are delighted to hear that you appreciated our prime location, beautiful views, and room quality. It is always rewarding to receive such encouraging feedback from our guests. We look forward to welcoming you back in the future for another enjoyable stay. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Patrick M. Business - Confirmed reviews ALL

Modern Hotel, Great Restaurant and Location

Dear Patrick, Thank you for your kind feedback regarding your recent stay with us. It is gratifying to hear that you appreciated our service team, the modern facilities, and the restaurant offerings. Our location is indeed a significant advantage, and we are pleased that it contributed positively to your experience. We look forward to welcoming you back in the future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Rajkul F. Business - Confirmed reviews ALL

The hotel is well connected between Katowice train station and city center. The hotel rooms are chic and very comfortable, while still very quiet. The staff is super helpful and considerate. Breakfast spread is marvelous

Dear Rajkul, Thank you for your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you appreciated our central location, comfortable accommodations, and the helpfulness of our staff. It is also wonderful to know that you enjoyed our breakfast offerings. Your kind words motivate us to maintain our high standards of service and comfort. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Rafael G. V. Business - Confirmed reviews ALL

The hotel is well located, the rooms are renovated, the staff is friendly, the price is good, nothing to complain about.

Dear Mr. Rafael, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you appreciated our convenient location, rooms, and the friendliness of our staff. We look forward to welcoming you back in the future. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Siim K. Couples - Confirmed reviews ALL

Second time staying in Mercure Katowice Centrum. Lovely fresh hotel, nice location. Parking might be a tad expensive, but otherwise everything's perfect.

Dear Siim, Thank you for your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are pleased to hear that you enjoyed accommodations and the convenient location. We acknowledge your comments about the parking fees and appreciate your understanding. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable visit in the future. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Enrico M. S. Families - Confirmed reviews ALL

I have stayed in Mercure Katowice several times in the last few years. I am always very satisfied. The hotel is modern and well located in downtown Katowice. The rooms are large, clean, and functional, with all comforts needed for business or leisure. All of this for a very reasonable price.

Dear Enrico, Thank you for sharing your positive feedback regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you appreciated our prime location and the value we offer. It is gratifying to know that our modern rooms met your expectations for both comfort and functionality. We look forward to welcoming you back for another enjoyable experience in the future. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 0.5/5

Gaurav S. Business - Confirmed reviews ALL

Basis necessities like toothpaste, toothbrush, etc. not provided. and was asked to pay extra for the same. This is not expected from Accor group hotel.

Dear Mr. Gaurav, Thank you for your review about your stay at our hotel. We understand that your request for toiletries may have been an uncomfortable situation for you. At our hotel, our priority is the quality of our services and compliance with the detailed standards established by the Mercure brand worldwide, according to which toiletries are not provided in guest rooms. However, in order to meet our guests’ needs and ensure the highest possible quality of their stay, additional toiletries and amenity kits are available for purchase at the reception. We hope to have the pleasure of welcoming you again and that your future stay will be filled with nothing but joy and relaxation. Best regards, Aleksandra, Front Office, Hotel Mercure Katowice Centrum

Customer review rating 4.5/5

Jordi T. Solo - Confirmed reviews ALL

In front of the railway station in City Center. Taste the excellent restaurant menu. Very good bed. Silent. Nice and professional service. I only missed a minibar in the room but the hotel bar replaces that well.

Dear Jordi, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are delighted to hear that you found our location convenient and enjoyed both the comfort of your room and the service provided by our team. It is also wonderful to know that you appreciated our restaurant offerings. We hope to welcome you back in the future for another pleasant stay. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Anna P. Families - Confirmed reviews ALL

The best hotel in Katowice. Top-notch location, cleanliness, and service. We only stay here.

Dear Ms. Anna, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. It is a pleasure to hear that you found our location, cleanliness, and service to be exemplary. We are committed to providing an excellent experience for all our guests, and we are delighted that you choose to stay with us. We look forward to welcoming you back in the future. Best regards, Aleksandra, Front Office Mercure Katowice Centrum

Customer review rating 4.5/5

Mustafa O. Business - Confirmed reviews ALL

Super

Szanowny Panie Mustafa, Dziękujemy za podzielenie się swoją pozytywną opinią na temat komfortu w Mercure Katowice Centrum. Cieszymy się, że nasza oferta spełniła Pana oczekiwania. Zawsze dążymy do zapewnienia gościom jak najlepszych wrażeń podczas pobytu. Zapraszamy ponownie do Mercure Katowice Centrum! Z poważaniem, Marcelina, Recepcja Mercure Katowice Centrum

Customer review rating 3.0/5

Stephane L. Business - Confirmed reviews ALL

Overall, it’s very good, but I’m still angry about my stay because the team keeps saying they’ll email me the invoice but it never arrives, and then I have to battle with Accor to retrieve it from their centralized system, which is poorly designed....

Dear Stephane, Thank you for taking the time to share your feedback regarding your recent experience at Mercure Katowice Centrum. I apologize for the inconvenience you encountered with the invoice delivery. It is our intention to provide seamless service, and I understand how frustrating this situation can be. Your comments regarding the centralized system have been noted, and I assure you that we value your input as we continually strive to improve our services. Regards, Marcelina, Front Office Mercure Katowice Centrum

Customer review rating 5.0/5

Kimmo H. Solo - Confirmed reviews ALL

Great hotel close to railway station. Clean rooms and nice staff.

Dear Kimmo, Thank you for your kind words regarding your recent stay at Mercure Katowice Centrum. We are pleased to hear that you appreciated our convenient location near the railway station, as well as the cleanliness of our rooms and the service provided by our staff. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Best regards, Marcelina, Front Office Mercure Katowice Centrum

Other web-users rate our hotel

  • 780 reviews 9.5/10 Location
  • 760 reviews 9.2/10 Room
  • 697 reviews 9.4/10 Service
  • 15 reviews 5/10 WiFi
  • 481 reviews 9.2/10 Breakfast
  • 387 reviews 9.6/10 Food
  • 379 reviews 9.2/10 Comfort
  • 291 reviews 9.3/10 Cleanliness

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