Mercure Szczyrk Resort 4 stars

Name: Mercure Szczyrk Resort | Hotel in Szczyrk | ALL - ALL
Address: Wrzosowa 28A, SZCZYRK, 43-370, PL
Telephone: +48509151000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 890 reviews

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Wrzosowa 28A, 43-370 SZCZYRK, Poland

Mercure Szczyrk Resort

Hotel for travellers looking for local and authentic experiences

Welcome to new 4-star Mercure Szczyrk Resort hotel in heart of Polish Beskid Mountains. Towering over city of Szczyrk, modern, eco designed hotel is ideal place for those looking for local and authentic experiences. Hotel blends with nature and offers 2500 m2 of conference space, 2 restaurants and 3 bars. We also offer fitness space, Spa and kids play areas, pool complex, a saunarium and a swimming pool.

Located at altitude of 660 m above sea level, hotel is one of highest located facilities in Poland. Discover picturesque views of Silesian Beskids, near caves and numerous hiking and downhill trails. Lovers of outdoor sports will find ski and bicycle rental at the hotel. Not far away is the charming Żywieckie Lake, where you have the opportunity to visit the Dam in Tresna.

The hotel is easily accessible by train or car. Passengers traveling by plane can choose from the international airports in Katowice and Krakow, located an hour and a half drive from the Hotel.

Unique venue combining advantages of conference center and private facility. Imagine nature at fingertips, kms of biking and skiing trails, and in evening, relax at Flow pool complex or beauty center.

Mr. Maciej KNYREK, Hotel Manager

Hotel extras

Stunning views of the highest located conference hotel in Poland
Rooms modernly equipped and inspired by regional design
Unique dining at Flame and Seasons restaurants and WOW and Luna bars
Swimming pool complex with Flow Pool bar, saunarium, whirlpool bath and Spa
For hotel guests, admission to the Water & Fun zone is FREE

Our accommodation(s)

Room

Classic Twin Room with 2 single beds, mountain view

2 pers. max
23 m² / 247 sq ft

Bedding 2 x Single bed(s)
Views: Mountain view

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Family Room - with 1 double bed, double sofa bed, mountain view

3 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Queen Room with 1 Double Bed, Mountain View

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Twin Room with 2 single beds, balcony, mountain view

2 pers. max
27 m² / 290 sq ft

Bedding 2 x Single bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Family Room, 1 double bed, single sofa, balcony, mountain view

3 pers. max
27 m² / 290 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room - 1 double bed, sofa, balcony, mountain view

4 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Mountain view

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Family Room - with 1 double bed, single sofa bed, balcony, a view

2 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Mountain view
Accessible room

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with 1 double bed, mountain view

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view
Accessible room

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Junior Suite with 1 double bed, Sofa, balcony, extra room, mountain view

4 pers. max
41 m² / 441 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Executive Suite with 1 double bed, Sofa, balcony, extra room, mountain view

4 pers. max
58 m² / 624 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Family Room - with 1 double bed, single sofa bed, balcony, a view

2 pers. max
36 m² / 387 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: Mountain view
Accessible room

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Room with 1 double bed, mountain view

2 pers. max
23 m² / 247 sq ft

Bedding 1 x Double bed(s)
Views: Mountain view
Accessible room

From NaN € NaN PLN Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Szczyrk Resort

Wrzosowa 28A
43-370 SZCZYRK
Poland

GPS:49.722103, 19.02241

+48 509 151 000

Railway station
Highway exit

RYBARZOWICE

Highway exit

Access: 8 km / 4.97 mi 13 min drive

BIELSKO-BIALA

Railway station

Access: 21 km / 13.05 mi 32 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

SEASONS

Experience unique culinary adventure in Seasons restaurant with Silesian flavors, served in modern space. Our seasonal menu offers local produce, multi-course specialties with international influences.

FLAME

The Flame à la carte restaurant reinvents the classic steakhouse with top-quality cuts of meat, seafood, vegetarian and vegan options. Taste real works of art created by our skilled chefs.

WOW

Non contractual photo

Wow Bar is unique experience in elegant lounge with great view of Skrzyczne, highest peak of the Silesian Beskids. Savor carefully selected food and drinks relaxing in the peaceful vibe of bar lounge.

LUNA

Non contractual photo

A wonderful sky-high lounge with terrace and breathtaking view of Szczyrk. Enjoy refreshing drinks served at Luna Bar combined with a wide selection of snacks and quick meals. Enjoy DJ-curated music.

THE SNACK BAR

Non contractual photo

Feel like a light meal after enjoying the water? Flow Bistro offers a snack service and drinks right next to the pool, especially for your comfort and convenience.

Pool

Currently unavailable

Meetings & Events

Non contractual photo

Number of Meeting Room: 9
Surface of the largest room: 740 m² / 7965.286 sq ft
Maximum seats capacity: 600
Maximum capacity for banquets: 600

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5 890 reviews

Well located, delicious breakfast and food in the Flame restaurant.

Anonymous Couples - 3/8/2025 Confirmed reviews ALL

Szanowna Pani, Bardzo dziękujemy za miłe słowa oraz pozytywną ocenę naszego hotelu. Cieszymy się, że pobyt był udany, a szczególnie zadowoliły Panią nasze śniadania oraz restauracja Flame. Przekażemy Państwa sugestie dotyczące basenu do odpowiedniego działu. Pozdrawiamy, Zespół Mercure Szczyrk Resort

Very clean with beautiful view

Magda Families - 2/27/2025 Confirmed reviews ALL

We stayed there with children, age 2-18 :), loved how clean and fresh everything was. Good food, nice coffee. Great playrooms for kids, good size swimming pools, jacuzzi with lovely view. In our opinion there should be some more entertainment for 18+, it’s a very big place that could have some live music on in the evening, maybe some movie nights .. i would consider doing it, especially during winter/summer holidays.

Dear Magdalena, Thank you for your feedback! We're so happy to hear that you and your family had a great time with us, and that you enjoyed the cleanliness, food, and the beautiful views. It's wonderful that the playrooms and swimming pools were a hit with your children. We truly appreciate your suggestions for more entertainment for adults, such as live music or movie nights. We will certainly consider these ideas, especially during the holiday seasons, to make the experience even better for all of our guests. We look forward to welcoming you and your family back soon! Best regards, Mercure Szczyrk Resort

Ryszard Families - 1/28/2025 Confirmed reviews ALL

Dziękujemy za tak wspaniałą opinię! Cieszymy się, że nasz hotel spełnił Państwa oczekiwania. Zapraszamy ponownie! Pozdrawiamy, Zespół Mercure Szczyrk Resort

Disappointed

Agata Families - 1/13/2025 Confirmed reviews ALL

There are some good points, like nice pool, tasty food, big parking but generally we were quite disappointed and would not rate the hotel 4 stars. The rooms were tiny, naming them "family rooms" where they could barely fit the beds for 3 people is quite misleading. They didn't provide any cot for the baby, but we didn't ask for it in the end, because there would be zero space in the room with one bed more. There was barely any room for the clothes (4 shelves and some hanging space), a big issue for a resort next to ski slopes, when ski clothes require so much storage space. The room we got was next to a big conference hall, so when the conference took place it was very noisy throughout the whole night and the kids had problems sleeping. There was no ski bus to the slopes, a big issue as the parkings next to the ski slopes aren't free of charge. Also, the hotel is on a steep slope, so it was impossible to reach without tire chains on some days. I have seen people walking uphill with big suitcases in the snow for more then a kilometer, as their car couldn't reach the hotel. The food was nice but with a very limited children menu, for 2 evenings there was no children menu prepared at all. The playrooms were nice, both next to restaurant and the big one. There was a lot of wind in the corridors, probably some issues with atmospheric pressure. The reception was friendly but was lacking information. We have seen cleaning services 3 times during a week-long stay, and they usually came in the evening, when we were preparing our kinds for sleep, so it was impossible to use their service anyway. I don't think the hotel is actually prepared for its size. We came not in high season and still experienced a lot of queues (reception, live cooking, elevators), can't imagine how bad it will be during winter holidays.

Thank you for sharing your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay. We understand your frustration regarding the room size, lack of space for ski clothes, noise from the conference hall, and the issues with accessibility, especially on days with challenging weather conditions. We also regret that the children's menu was not consistently available and that our cleaning service timing was not convenient for you. Your comments about the ski bus, reception, and general hotel preparation have been forwarded to the relevant departments for review and improvement. We will certainly address these areas to better meet the needs of our guests in the future. We truly appreciate your valuable input, and we hope you’ll consider giving us another chance in the future to provide a more enjoyable experience. Best regards, Mercure Szczyrk Resort team.

Well located,nice rooms

Artur J. Families - 1/10/2025 Confirmed reviews ALL

Everything was ok till New year Eve (3 separate venues in one hotel and staff do not have list of guests participating in these venues) I felt like thief when staff was chasing people including me entering dinner area asking of proof /confirmation of booking. Manager of the hotel not really prepared for what he designed for one special night. Huge disappointment ... No proper description of options which hotel was providing you have search for everything ,very poor sing posting in hotel -finding gym nightmare...

Dear Mr. Artur, Thank you for sharing your feedback. We sincerely apologize for the inconveniences you encountered during the New Year's Eve celebrations. We understand how frustrating it must have been to feel uncomfortable due to the confusion around the different venues and bookings. Your comments regarding the lack of proper communication, signage, and preparation are extremely valuable to us, and we will address these issues to ensure a smoother experience in the future. We appreciate your understanding and hope to welcome you back to Mercure Szczyrk Resort, where we will strive to provide a much improved experience. Best regards, Zespół Mercure Szczyrk Resort

Web-users rating

Other web-users rate our hotel

207 reviews 7.9/10 Location
442 reviews 8/10 Room
304 reviews 7.9/10 Service
7 reviews 6.9/10 WiFi
428 reviews 8.8/10 Food
234 reviews 8.7/10 Vibe
93 reviews 9.6/10 Breakfast
72 reviews 8.8/10 Cleanliness

48 reviews 8.1/10 Location
144 reviews 8/10 Room
101 reviews 8.1/10 Service
162 reviews 8.8/10 Food
73 reviews 8.2/10 Amenities
62 reviews 7.9/10 Vibe
33 reviews 9.7/10 Breakfast
32 reviews 8/10 Pool

14 reviews 7.2/10 Location
36 reviews 7.5/10 Room
25 reviews 8.2/10 Service
36 reviews 9/10 Food
16 reviews 8.3/10 Vibe
6 reviews 8.9/10 Cleanliness

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Legal information PDF

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Mercure Szczyrk Resort 4 stars

Description

Hotel extras

Our accommodation(s)

Classic Twin Room with 2 single beds, mountain view

Classic Family Room - with 1 double bed, double sofa bed, mountain view

Junior Suite with 1 double bed, Sofa, balcony, extra room, mountain view

Executive Suite with 1 double bed, Sofa, balcony, extra room, mountain view

Privilege Family Room - with 1 double bed, single sofa bed, balcony, a view

Classic Room with 1 double bed, mountain view

Hotel location

Access and transport

Hotel services

SEASONS

FLAME

WOW

LUNA

THE SNACK BAR

Breakfast

Pool

Fitness center

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby