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ibis Katowice Zabrze Hotel 2 stars

Customer review rating 4.4/5 2,969 reviews

ibis Katowice Zabrze
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+ 17 Services
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Room 1

Number of guests
Children's age

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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800
zabrze
poland

Tel: +48327777000

Fax: (+48)32/7777007

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS STATION :  617,81,14,83, PLAC TEATRALNY

  • BYTOM :  5 PLAC TEATRALNY

  • GLIWICE :  4 PLAC TEATRALNY

  • By plane

    KRAKOW BALICE At 60.01km / 37.29 miles - Shuttle paying

  • By plane

    PYRZOWICE At 30km / 18.64 miles - Shuttle paying

  • By train

    ZABRZE At 0.5km / 0.31 miles

GPS :50.308811, 18.783903

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

A double room for 1 or 2 people

  • Max. number of persons: 3
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe

A twin room for 1 or 2 people

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
  • Bathrobe
Rooms

Our restaurants and bars

IBIS BAR&RESTAURANT

Type of cuisine: International

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 36 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Katowice Zabrze

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,969 reviews

tripadvisor

TripAdvisor Rating 4.0/5

299 reviews

More than I would have expected from an IBIS hotel

Customer review rating 4.4/5

Marek Business - 01/03/2020 Confirmed reviews ALL

This was the first IBIS which offered a water boiling kettle + teas / coffees in rooms. Room clean, restaurant OK, personnel friendly. Toilet appliances could do with a careful touch of a plumber. Good point to be, in drab surroundings of Zabrze.

Dear MAREK, We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager,

Cheap... no other advantages

Customer review rating 4.4/5

Krzysztof W. Business - 20/02/2020 Confirmed reviews ALL

I haven't expected much from Ibis standard. It is a cheap hotel with only basic services.

Dear Krzysztof, Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager,

first time in zabrze

TripAdvisor rating 4.0/5

bekiranac Business - 02/02/2020 TripAdvisor review

first time in zabrze and also in ibis katowice zabrze. stadart ibis quality, can't complain. room and breakfast was good. hotel şs next to alsdi and a big shopping centre, so eating and shopping is in walking distance.

Dera Sir, I believe that your first stay here was an enjoyable one, and that the next one will be even better. I look forward to host you again. Hotel Manager

The hotel was quite cheap, we did not expect much, but generally it was dirty and uncomfortable

Customer review rating 4.4/5

Kateryna Families - 08/01/2020 Confirmed reviews ALL

The room was not very clean, there was someone's hair in the shower and the towel was dirty and disgusting, but as we arrived very late and were super tired we did not want to change the room, we just wanted to sleep. The bed was very small and not very comfortable mattress. Stuff though was very friendly, the breakfast was quite good for such price and the location for us was very nice, also good thing was secured parking. But the room was honestly very badly cleaned, and empty shower gel in the shower, so you had to come out to get some liquid at the washbasin and then go back to the shower, which is obviously, uncomfortable, and then no towels (as they were dirty). So general impression - not very positive still.

Dear KATERYNA T., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Easy and as expected

TripAdvisor rating 4.0/5

YvesSissi Business - 09/12/2019 TripAdvisor review

It was not the first visit. .. and it won't be the last. ... easy access, nice team, all services I need : excellent WiFi, local food/dishes, safe parking, easy life, quite room, ... whatelse ? Gold location in South of Poland

Dear Yves, I appreciate your comment, which made my day. I believe to host you again in the near future.

Satisfactory

Customer review rating 4.4/5

Pranav B. Business - 22/11/2019 Confirmed reviews ALL

Pleasant

Dear PRANAV B., Thank you for taking the time to tell us about your stay at the ibis Katowice Zabrze. Can You please be more specific, of your experience at our Hotel. It would help me to perform better next time You would visit us. Sincerely, Hotel Manager

Excellent budget hotel

Customer review rating 4.4/5

Richard M. Solo - 15/11/2019 Confirmed reviews ALL

I needed somewhere to stay in the city centre that was quiet, clean comfortable and inexpensive. The Ibis ticked all those boxes and the staff were welcoming, friendly and efficient.

Dear RICHARD M., Thank You for visiting us. Please come back for more. Sincerely, Hotel Manager

pan

Customer review rating 4.4/5

Wojtek Business - 02/11/2019 Confirmed reviews ALL

OK

1st time at IBIS Zabrze

Customer review rating 4.4/5

T. Business - 31/10/2019 Confirmed reviews ALL

nice hotel, friendly personnel, easy to check in and check out

Dear IVANCIK T., It was nice to host You for the first time, and I hope there will be many times to come. Sincerely, Hotel Manager

Efficient Hotel

Customer review rating 4.4/5

Warren Friends - 06/10/2019 Confirmed reviews ALL

Room and service were excellent, exactly what you'd expect from an IBIS hotel.

Dear WARREN W., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Comfortable hotel in good location for good price

Customer review rating 4.4/5

Benjamin W. Business - 16/09/2019 Confirmed reviews ALL

Comfortable spacious room in good location. Very nice dinner, beer and wine. Good breakfast

Dear BEN W., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager
Customer review rating 4.4/5

Anonymous Families - 31/08/2019 Confirmed reviews ALL

It didn't matter that there were only two pillows and two bathroom towels ... but there were three people in the reservation !!!

One night stay before taking airplane at Katowice airport

TripAdvisor rating 4.0/5

Fleetmeiser Family - 13/08/2019 TripAdvisor review

One night stay before taking airplane at Katowice airport Was good to stay the night. Arrived late and left early morning so can not really judge the service. Overall it was good and the same service as I get at Ibis Hotel. No surprises

Not too bad

Customer review rating 4.4/5

Fighting P. Families - 12/08/2019 Confirmed reviews ALL

The toilet seat was filthy. No one checked if soap was out. Aircon hardly worked. Some of the staff were not nice. Towels were thin and worn out. Breakfast was ok. Tv programmes ok. Internet worked well.

Dear Mr. S. Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Nice room, friendly staff

Customer review rating 4.4/5

Tarja Families - 09/07/2019 Confirmed reviews ALL

Nice, Ibis standard room. Friendly staff. Food in the restaurant basic.

Dear TARJA K., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager,

Was not happy with the bed and bathroom

Customer review rating 4.4/5

Jurek Couples - 27/06/2019 Confirmed reviews ALL

The bed had a plastic cover under the sheet which caused me to sweat all night waking up in a wet bed. In addition, one of the bathroom lights were blinking on and off which was very annoying. On a positive note the staff was very helpful and friendly. We stayed here because of the proximity to relatives but might look at other options next time.

Dear GEORGE F., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Great stay

Customer review rating 4.4/5

Ceejay Couples - 25/06/2019 Confirmed reviews ALL

Great stay: late arrival, warm welcome. Comfortable room, good breakfast, easy check out.

Dear CADE H., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Good

Customer review rating 4.4/5

Anonymous Families - 30/05/2019 Confirmed reviews ALL

Outdated rooms but clean and maintained. Staff in evening check in where really nice. Staff in the morning at breakfast and check out where not hospitable at all!! Really rude and did not looked you in the face. In breakfast there was no one to ask the room number, neither a place to wait. So when grabbing food there came a young woman, really arrogant and mad at me and litterly screamed from one meter away from me: “What is your room number?” And after answering she walked away. At check out the girl only said: “what is your room number” and thats it. Not how was your stay or even a goodmorning... I work in hospitality myself so I know its not difficult to change this.

Dear CARLO D., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. I apologize for the behaviour of our staff. I will share your comments with our team, in order to avoid such situation in the future. I believe, that you will give us a chance to host you again, and that the next visit will be better than a the previous one. Sincerely, Hotel Manager

pan

Customer review rating 4.4/5

Endriu Friends - 23/03/2019 Confirmed reviews ALL

ok

Customer review rating 4.4/5

Damian Families - 25/01/2019 Confirmed reviews ALL

The room was clean and tidy. The only think I could change is the rules for leaving the car park. I didn’t know I need to collect a token for exit and had to go back to the reception. The weather outside was -6 and I had a baby in the car. I think it would be much easier to mount a camera there and a phone to ask someone to open the barrier.

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