ibis Katowice Zabrze

ibis Katowice Zabrze 2 stars

Customer review rating (ALL Rating) 4.5/5 400 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Comfortable rooms with WIFI,

  • Restaurant with local dishes

  • Meeting room

  • A1 and A4 with access to airport, Katowice, Krakow, Wroclaw, Vienna, Prague

  • Silesian Heart Disease Centre is 500 metres away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800 ZABRZE
Poland

  • BUS STATION:  617,81,14,83, PLAC TEATRALNY

  • BYTOM:  5 PLAC TEATRALNY

  • GLIWICE:  4 PLAC TEATRALNY

  • By plane

    KRAKOW BALICE At 60.01km / 37.29 miles - Shuttle paying

  • By plane

    PYRZOWICE At 30km / 18.64 miles - Shuttle paying

  • By train

    ZABRZE At 0.5km / 0.31 miles

GPS:50.308811, 18.783903

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Bar
  • Meeting rooms

IBIS BAR&RESTAURANT

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Katowice Zabrze

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  400 reviews

TripAdvisor Rating  4.0/5  310 reviews

good

Customer review rating 4.5/5

Aleksandra Couples - Confirmed reviews ALL

little bit too dry air in room, but everything else perfect for that price, good location

Dear ALEKSANDRA K., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also check what to do with the dry air in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michał Melon Hotel Manager

Customer review rating 5.0/5

Aleksandra Couples - Confirmed reviews ALL

Well located, parking on site, good breakfast. Really appreciated kettle in the room.

Dear Aleksandra, It is always a pleasure to receive positive feedback. I hope your next visit will be as pleasant as the previous one. Merry Christmas Michal Melon Hotel Manager

ok.

Customer review rating 5.0/5

Jerzy Solo - Confirmed reviews ALL

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Szanowny Panie Jerzy, Dziękujemy za 100% Pozdrawiamy, Załoga Hotelu

Great staff make this hotel special

TripAdvisor rating 5.0/5

gordonbutler15 Business - TripAdvisor review

Very nice hotel in a great location. Good bar and decent food too. Small menu but great Chef. The staff as I said make the hotel a home from home for me. Always a lovely smiling face to welcome after a hard days work and nothing is too much to ask.

Dear Gordon, we are always doing our best to make every stay as enjoyable as possible. Your kind words are a proof of being so. I look forward to welcome You again at our hotel - "home away from home". Best regards, Michael Melon

Public Health Covid 19 guidelines not adhered to

Customer review rating 2.5/5

Shem Couples - Confirmed reviews ALL

We stayed here for three nights and while the hotel is fine, rooms and service was good. The one major concern is the lack of adherence of staff to mask wearing. There is a sign at the reception stating you must wear a mask, however this was not something that all the staff did, some staff wore masks and others not, and it was 50/50. When checking out today one of the male staff who is clearly ill and coughing, did not wear a mask until my partner complained to the reception staff and only then did two of the staff put on masks. The staff by not wearing masks do not also request guests to wear these either. It is most disturbing to stay here as a result. We understand these things can happen, but the regularity of not following public health guidelines by the staff was distressing and upsetting. A compensation would be most appropriate to make up for this unsettling experience in IBIS Hotel Zabrze along with a guarantee for a service improvement. Kind regards, Shem R. Austin Rogers

Dear SHEM R., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michał Melon Hotel Manager

Quiet and convenient location

Customer review rating 4.5/5

Tom Solo - Confirmed reviews ALL

It was only one night stay. Bed was comfortable.

Dear TOMASZ Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Good possition of the hotel,quite place,close shopping place,small not paid parking,good restaurant.

Customer review rating 4.0/5

Zdenka Families - Confirmed reviews ALL

It is needed to pay for every food,room booking,parking in advance.So from one week stay you will get min.15 different bills what will make you and your accountant tripple work.This will be one of the reasons I will not choose the Accornetwork again.I do not really understand why than they ask you to register your credit card ahead (store to their system),despite that you need to pay everything in advance

Dear ZDENKA, Thank you for your stay and a very valuable comment. It usually just takes one bil per stay, byt in your case You had three bills. It is something that just does not takes place too often. I am sorry that it has happened to You. I am glad that You liked our restaurant and the localization of the Hotel, and I trust that these are the reasons, that You might change your mind about our company. I look forward to Host You again in the future. Hotel Manager

Modern and clean

Customer review rating 4.0/5

Tom Business - Confirmed reviews ALL

The hotel was almost empty. The room was simple but clean and spacious.

Dear TOMASZ W., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Olga Families - Confirmed reviews ALL

Ok, nice breakfast)

Dear OLGA N., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Good stay and well located

Customer review rating 5.0/5

Daria Business - Confirmed reviews ALL

Nice hotel, helpful personnel, perfect localization.

Dear PAWEL G., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mananger

first time in zabrze

TripAdvisor rating 4.0/5

bekiranac Business - TripAdvisor review

first time in zabrze and also in ibis katowice zabrze. stadart ibis quality, can't complain. room and breakfast was good. hotel şs next to alsdi and a big shopping centre, so eating and shopping is in walking distance.

Dera Sir, I believe that your first stay here was an enjoyable one, and that the next one will be even better. I look forward to host you again. Hotel Manager

Easy and as expected

TripAdvisor rating 4.0/5

YvesSissi Business - TripAdvisor review

It was not the first visit. .. and it won't be the last. ... easy access, nice team, all services I need : excellent WiFi, local food/dishes, safe parking, easy life, quite room, ... whatelse ? Gold location in South of Poland

Dear Yves, I appreciate your comment, which made my day. I believe to host you again in the near future.

One night stay before taking airplane at Katowice airport

TripAdvisor rating 4.0/5

Fleetmeiser Families - TripAdvisor review

One night stay before taking airplane at Katowice airport Was good to stay the night. Arrived late and left early morning so can not really judge the service. Overall it was good and the same service as I get at Ibis Hotel. No surprises

location very good

TripAdvisor rating 3.0/5

GlobeTrotting282031 Friends getaway - TripAdvisor review

positio9n of TV in the room to low, bathroom dirty not proper cleaned ( as evidence took the picture), missing piece of paper plus pencil as standard for Accor hotels, hand towel missing, Warning signs- elevator only in polish. Outside display prize 99 zl is not correct , is related to earlier booking min 1 months - Personnel OK, however not full familiar for the welcome vaucher

Excellent

TripAdvisor rating 5.0/5

558oferc Solo travel - TripAdvisor review

Nice and quiet hotel, good breakfast, location is perfect for concert in dom muziky tanca. Price was excellent. Realy recomend . I will be back to this hotel for my purpuse to concerts in zabrze. Excellent

Most convenient option for Zabrze

TripAdvisor rating 5.0/5

Goran I Business - TripAdvisor review

I used Ibis Zabrze in transit to Katowice. The hotel is an excellent value for money. Breakfast is among the best I've had at IBIS hotels. This demonstrates how dedicated all the staff and management are to excellence. Highly recommended. Also, if you have some time, allocate two or three days to check out the little town of Zabrze. It well deserves this.

Dear Sir, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Ibis Hotel in Katowice -Zabrze. Kind regards, Janusz Migacz.

Breakfast poor, Room good

TripAdvisor rating 3.0/5

Harald K Solo travel - TripAdvisor review

I have been to Ibis Zabrze several times and have noticed that the offer at breakfast is getting less and less. A pity. Room quality is good at very good price.The heating in my room was not working at my stay, but they offered me to Change the room, so it was ok.

Dear Sir, Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Janusz Migacz General Manager

Very good value for the money

TripAdvisor rating 4.0/5

perdanielgirishao Solo travel - TripAdvisor review

Very good value for the money. Nice and friendly and helpful staff. Good breakfast and no problem with the WIFI. Good location near to the city center and the trainstation. I can recomend this hotel but the city is not the best in Poland.

Dear Sir, Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Ibis Hotel in Katowice Zabrze again very soon. Kind regards, Janusz Migacz.

IF You visiting zabrze

TripAdvisor rating 4.0/5

Christer797 Solo travel - TripAdvisor review

This Hotel is close to place Teatry in zabrze. You have a shoppingcenter just 5 minuter walk from the hotel. And are close to the tram, and the trainstation. The room was very Clean and the staff very friendly. The breakfast was ok. I felt that everyone in the staff had big ambitions to be a very good hotel. I recommend this Hotel sincerly. The only bad thing that It takes a lot of time to reach Katowice, If You dont go by car,but otherwise its perfect.

Dear Christer797, Thank you for your review. I was really happy to read that you had an enjoyable stay with us in ibis Hotel in Katowice - Zabrze. All the team work really hard to ensure our customers are satisfied and it’s always a pleasure to read such a nice review Thank you again and I hope that we can welcome you back to Ibis Hotel in Zabrze, Kindest regards, Janusz Migacz

Fantastic stay

TripAdvisor rating 5.0/5

Kevin G Solo travel - TripAdvisor review

The staff at this hotel are fantastic. They go the extra mile to make your stay very welcoming. I will definitely be staying here again in the future. The staff here made my stay so very welcoming at a very emotional time for myself. This is the third time staying here after during my late wife home to be buried in here home town this time last year I returned to visit my wife one year on. The reception staff all remembered me and was very courteous and sensitive towards me. Thank you very much to all the staff here.

Dear Sir, I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Janusz Migacz.

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