ibis Katowice Zabrze Hotel 2 stars

Name: ibis Katowice Zabrze
Address: ZABRZE, 41-800, POLAND
Telephone: (+48)32/7777000
Rating: 4.4

Customer review rating 4.4/5 2,969 reviews

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+ 17 Services

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ibis Katowice Zabrze Hotel

Vibrant economy hotel, open to everyone

The hotel is situated in the city center and is easy to reach from Pyrzowice Airport (30 min), A4 highway (1.9 miles [3 km]) and other cities in the region. This makes it ideal for business trips. The hotel has 114 air-conditioned rooms for one or two people with separate bathroom, satellite TV and WIFI access. Our 24-hour bar offers drinks and snacks and our restaurant serves delicious burgers.

This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Outdoor car park PLN 15 per day (Paying)Free of charge for hotel guests.
- Private enclosed outdoor parking (Paying)
- Public outdoor parking
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Airport shuttlePaying
- KRAKOW BALICE (Paying)
- PYRZOWICE (Paying)
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9AM (Paying)"Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying)Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine

Breakfast
1 restaurant(s)
1 bar(s)

1 meeting room(s)
Self service business centre
Copy/print service available

Hotel location

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800
zabrze
poland

Tel: +48327777000

Fax: (+48)32/7777007

Contact email :

Check-in from 12h00

Check out up to 12h00

BUS STATION : 617,81,14,83, PLAC TEATRALNY
BYTOM : 5 PLAC TEATRALNY
GLIWICE : 4 PLAC TEATRALNY

By plane
KRAKOW BALICE At 60.01km / 37.29 miles - Shuttle paying
By plane
PYRZOWICE At 30km / 18.64 miles - Shuttle paying
By train
ZABRZE At 0.5km / 0.31 miles

GPS :50.308811, 18.783903

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

A double room for 1 or 2 people

Max. number of persons: 3
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Satellite/cable colour TV

A twin room for 1 or 2 people

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Wireless internet in your room
Satellite/cable colour TV

Rooms

Our restaurants and bars

IBIS BAR&RESTAURANT

Type of cuisine: International

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Dinner

17:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 36 m²
Maximum capacity: 30 people

Find out more

More than I would have expected from an IBIS hotel

Marek Business - 01/03/2020 Confirmed reviews ALL

This was the first IBIS which offered a water boiling kettle + teas / coffees in rooms. Room clean, restaurant OK, personnel friendly. Toilet appliances could do with a careful touch of a plumber. Good point to be, in drab surroundings of Zabrze.

Dear MAREK, We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager,

Cheap... no other advantages

Krzysztof W. Business - 20/02/2020 Confirmed reviews ALL

I haven't expected much from Ibis standard. It is a cheap hotel with only basic services.

Dear Krzysztof, Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager,

first time in zabrze

bekiranac Business - 02/02/2020 TripAdvisor review

first time in zabrze and also in ibis katowice zabrze. stadart ibis quality, can't complain. room and breakfast was good. hotel şs next to alsdi and a big shopping centre, so eating and shopping is in walking distance.

Dera Sir, I believe that your first stay here was an enjoyable one, and that the next one will be even better. I look forward to host you again. Hotel Manager

The hotel was quite cheap, we did not expect much, but generally it was dirty and uncomfortable

Kateryna Families - 08/01/2020 Confirmed reviews ALL

The room was not very clean, there was someone's hair in the shower and the towel was dirty and disgusting, but as we arrived very late and were super tired we did not want to change the room, we just wanted to sleep. The bed was very small and not very comfortable mattress. Stuff though was very friendly, the breakfast was quite good for such price and the location for us was very nice, also good thing was secured parking. But the room was honestly very badly cleaned, and empty shower gel in the shower, so you had to come out to get some liquid at the washbasin and then go back to the shower, which is obviously, uncomfortable, and then no towels (as they were dirty). So general impression - not very positive still.

Dear KATERYNA T., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Easy and as expected

YvesSissi Business - 09/12/2019 TripAdvisor review

It was not the first visit. .. and it won't be the last. ... easy access, nice team, all services I need : excellent WiFi, local food/dishes, safe parking, easy life, quite room, ... whatelse ? Gold location in South of Poland

Dear Yves, I appreciate your comment, which made my day. I believe to host you again in the near future.

Satisfactory

Pranav B. Business - 22/11/2019 Confirmed reviews ALL

Pleasant

Dear PRANAV B., Thank you for taking the time to tell us about your stay at the ibis Katowice Zabrze. Can You please be more specific, of your experience at our Hotel. It would help me to perform better next time You would visit us. Sincerely, Hotel Manager

Excellent budget hotel

Richard M. Solo - 15/11/2019 Confirmed reviews ALL

I needed somewhere to stay in the city centre that was quiet, clean comfortable and inexpensive. The Ibis ticked all those boxes and the staff were welcoming, friendly and efficient.

Dear RICHARD M., Thank You for visiting us. Please come back for more. Sincerely, Hotel Manager

pan

Wojtek Business - 02/11/2019 Confirmed reviews ALL

1st time at IBIS Zabrze

T. Business - 31/10/2019 Confirmed reviews ALL

nice hotel, friendly personnel, easy to check in and check out

Dear IVANCIK T., It was nice to host You for the first time, and I hope there will be many times to come. Sincerely, Hotel Manager

Efficient Hotel

Warren Friends - 06/10/2019 Confirmed reviews ALL

Room and service were excellent, exactly what you'd expect from an IBIS hotel.

Dear WARREN W., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Comfortable hotel in good location for good price

Benjamin W. Business - 16/09/2019 Confirmed reviews ALL

Comfortable spacious room in good location. Very nice dinner, beer and wine. Good breakfast

Dear BEN W., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Anonymous Families - 31/08/2019 Confirmed reviews ALL

It didn't matter that there were only two pillows and two bathroom towels ... but there were three people in the reservation !!!

One night stay before taking airplane at Katowice airport

Fleetmeiser Family - 13/08/2019 TripAdvisor review

One night stay before taking airplane at Katowice airport Was good to stay the night. Arrived late and left early morning so can not really judge the service. Overall it was good and the same service as I get at Ibis Hotel. No surprises

Not too bad

Fighting P. Families - 12/08/2019 Confirmed reviews ALL

The toilet seat was filthy. No one checked if soap was out. Aircon hardly worked. Some of the staff were not nice. Towels were thin and worn out. Breakfast was ok. Tv programmes ok. Internet worked well.

Dear Mr. S. Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Nice room, friendly staff

Tarja Families - 09/07/2019 Confirmed reviews ALL

Nice, Ibis standard room. Friendly staff. Food in the restaurant basic.

Dear TARJA K., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager,

Was not happy with the bed and bathroom

Jurek Couples - 27/06/2019 Confirmed reviews ALL

The bed had a plastic cover under the sheet which caused me to sweat all night waking up in a wet bed. In addition, one of the bathroom lights were blinking on and off which was very annoying. On a positive note the staff was very helpful and friendly. We stayed here because of the proximity to relatives but might look at other options next time.

Dear GEORGE F., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Great stay

Ceejay Couples - 25/06/2019 Confirmed reviews ALL

Great stay: late arrival, warm welcome. Comfortable room, good breakfast, easy check out.

Dear CADE H., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Good

Anonymous Families - 30/05/2019 Confirmed reviews ALL

Outdated rooms but clean and maintained. Staff in evening check in where really nice. Staff in the morning at breakfast and check out where not hospitable at all!! Really rude and did not looked you in the face. In breakfast there was no one to ask the room number, neither a place to wait. So when grabbing food there came a young woman, really arrogant and mad at me and litterly screamed from one meter away from me: “What is your room number?” And after answering she walked away. At check out the girl only said: “what is your room number” and thats it. Not how was your stay or even a goodmorning... I work in hospitality myself so I know its not difficult to change this.

Dear CARLO D., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. I apologize for the behaviour of our staff. I will share your comments with our team, in order to avoid such situation in the future. I believe, that you will give us a chance to host you again, and that the next visit will be better than a the previous one. Sincerely, Hotel Manager

pan

Endriu Friends - 23/03/2019 Confirmed reviews ALL

Damian Families - 25/01/2019 Confirmed reviews ALL

The room was clean and tidy. The only think I could change is the rules for leaving the car park. I didn’t know I need to collect a token for exit and had to go back to the reception. The weather outside was -6 and I had a baby in the car. I think it would be much easier to mount a camera there and a phone to ask someone to open the barrier.

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