ibis Katowice Zabrze Hotel 2 stars

Customer review rating 4.4/5 3,216 reviews

ALLSAFE approved hotel

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ibis Katowice Zabrze
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+ 18 Services

Hotel extras

  • Comfortable rooms with WIFI,

  • Restaurant with local dishes

  • Meeting room

  • A1 and A4 with access to airport, Katowice, Krakow, Wroclaw, Vienna, Prague

  • Silesian Heart Disease Centre is 500 metres away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800 zabrze
poland

Tel: +48327777000

Fax: (+48)32/7777007

Check-in from 15h00

Check out up to 12h00

  • BUS STATION :  617,81,14,83, PLAC TEATRALNY

  • BYTOM :  5 PLAC TEATRALNY

  • GLIWICE :  4 PLAC TEATRALNY

  • By plane

    KRAKOW BALICE At 60.01km / 37.29 miles - Shuttle paying

  • By plane

    PYRZOWICE At 30km / 18.64 miles - Shuttle paying

  • By train

    ZABRZE At 0.5km / 0.31 miles

GPS :50.308811, 18.783903

Hotel services

IBIS BAR&RESTAURANT

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
Meetings/Events
  • One Meeting room
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 114 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 114 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • PYRZOWICE Additional charge
    • KRAKOW BALICE Additional charge
    • KTW Additional charge
    • KRK Additional charge
  • FENCED Additional charge
    • On site

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 36

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
ibis Katowice Zabrze

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,216 reviews

TripAdvisor Rating 4.0/5

308 reviews

Great staff make this hotel special

TripAdvisor rating 5.0/5

gordonbutler15 Business - 29/09/2021 TripAdvisor review

Very nice hotel in a great location. Good bar and decent food too. Small menu but great Chef. The staff as I said make the hotel a home from home for me. Always a lovely smiling face to welcome after a hard days work and nothing is too much to ask.

Dear Gordon, we are always doing our best to make every stay as enjoyable as possible. Your kind words are a proof of being so. I look forward to welcome You again at our hotel - "home away from home". Best regards, Michael Melon

Public Health Covid 19 guidelines not adhered to

Customer review rating 2.5/5

Shem Couples - 27/08/2021 Confirmed reviews ALL

We stayed here for three nights and while the hotel is fine, rooms and service was good. The one major concern is the lack of adherence of staff to mask wearing. There is a sign at the reception stating you must wear a mask, however this was not something that all the staff did, some staff wore masks and others not, and it was 50/50. When checking out today one of the male staff who is clearly ill and coughing, did not wear a mask until my partner complained to the reception staff and only then did two of the staff put on masks. The staff by not wearing masks do not also request guests to wear these either. It is most disturbing to stay here as a result. We understand these things can happen, but the regularity of not following public health guidelines by the staff was distressing and upsetting. A compensation would be most appropriate to make up for this unsettling experience in IBIS Hotel Zabrze along with a guarantee for a service improvement. Kind regards, Shem R. Austin Rogers

Dear SHEM R., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michał Melon Hotel Manager

Quiet and convenient location

Customer review rating 4.5/5

Tom Solo - 12/07/2021 Confirmed reviews ALL

It was only one night stay. Bed was comfortable.

Dear TOMASZ Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Good possition of the hotel,quite place,close shopping place,small not paid parking,good restaurant.

Customer review rating 4.0/5

Zdenka Families - 25/05/2021 Confirmed reviews ALL

It is needed to pay for every food,room booking,parking in advance.So from one week stay you will get min.15 different bills what will make you and your accountant tripple work.This will be one of the reasons I will not choose the Accornetwork again.I do not really understand why than they ask you to register your credit card ahead (store to their system),despite that you need to pay everything in advance

Dear ZDENKA, Thank you for your stay and a very valuable comment. It usually just takes one bil per stay, byt in your case You had three bills. It is something that just does not takes place too often. I am sorry that it has happened to You. I am glad that You liked our restaurant and the localization of the Hotel, and I trust that these are the reasons, that You might change your mind about our company. I look forward to Host You again in the future. Hotel Manager

Modern and clean

Customer review rating 4.0/5

Tom Business - 15/02/2021 Confirmed reviews ALL

The hotel was almost empty. The room was simple but clean and spacious.

Dear TOMASZ W., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Olga Families - 22/12/2020 Confirmed reviews ALL

Ok, nice breakfast)

Dear OLGA N., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager

Good stay and well located

Customer review rating 5.0/5

Daria Business - 29/10/2020 Confirmed reviews ALL

Nice hotel, helpful personnel, perfect localization.

Dear PAWEL G., We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mananger

More than I would have expected from an IBIS hotel

Customer review rating 4.5/5

Marek Business - 01/03/2020 Confirmed reviews ALL

This was the first IBIS which offered a water boiling kettle + teas / coffees in rooms. Room clean, restaurant OK, personnel friendly. Toilet appliances could do with a careful touch of a plumber. Good point to be, in drab surroundings of Zabrze.

Dear MAREK, We very much appreciate your comments regarding your stay at the ibis Katowice Zabrze. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Manager,

Cheap... no other advantages

Customer review rating 3.0/5

Krzysztof W. Business - 20/02/2020 Confirmed reviews ALL

I haven't expected much from Ibis standard. It is a cheap hotel with only basic services.

Dear Krzysztof, Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager,

first time in zabrze

TripAdvisor rating 4.0/5

bekiranac Business - 02/02/2020 TripAdvisor review

first time in zabrze and also in ibis katowice zabrze. stadart ibis quality, can't complain. room and breakfast was good. hotel şs next to alsdi and a big shopping centre, so eating and shopping is in walking distance.

Dera Sir, I believe that your first stay here was an enjoyable one, and that the next one will be even better. I look forward to host you again. Hotel Manager

The hotel was quite cheap, we did not expect much, but generally it was dirty and uncomfortable

Customer review rating 3.5/5

Kateryna Families - 08/01/2020 Confirmed reviews ALL

The room was not very clean, there was someone's hair in the shower and the towel was dirty and disgusting, but as we arrived very late and were super tired we did not want to change the room, we just wanted to sleep. The bed was very small and not very comfortable mattress. Stuff though was very friendly, the breakfast was quite good for such price and the location for us was very nice, also good thing was secured parking. But the room was honestly very badly cleaned, and empty shower gel in the shower, so you had to come out to get some liquid at the washbasin and then go back to the shower, which is obviously, uncomfortable, and then no towels (as they were dirty). So general impression - not very positive still.

Dear KATERYNA T., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Manager

Easy and as expected

TripAdvisor rating 4.0/5

YvesSissi Business - 09/12/2019 TripAdvisor review

It was not the first visit. .. and it won't be the last. ... easy access, nice team, all services I need : excellent WiFi, local food/dishes, safe parking, easy life, quite room, ... whatelse ? Gold location in South of Poland

Dear Yves, I appreciate your comment, which made my day. I believe to host you again in the near future.

Satisfactory

Customer review rating 3.0/5

Pranav B. Business - 22/11/2019 Confirmed reviews ALL

Pleasant

Dear PRANAV B., Thank you for taking the time to tell us about your stay at the ibis Katowice Zabrze. Can You please be more specific, of your experience at our Hotel. It would help me to perform better next time You would visit us. Sincerely, Hotel Manager

Excellent budget hotel

Customer review rating 4.5/5

Richard M. Solo - 15/11/2019 Confirmed reviews ALL

I needed somewhere to stay in the city centre that was quiet, clean comfortable and inexpensive. The Ibis ticked all those boxes and the staff were welcoming, friendly and efficient.

Dear RICHARD M., Thank You for visiting us. Please come back for more. Sincerely, Hotel Manager

pan

Customer review rating 4.5/5

Wojtek Business - 02/11/2019 Confirmed reviews ALL

OK

1st time at IBIS Zabrze

Customer review rating 4.0/5

T. Business - 31/10/2019 Confirmed reviews ALL

nice hotel, friendly personnel, easy to check in and check out

Dear IVANCIK T., It was nice to host You for the first time, and I hope there will be many times to come. Sincerely, Hotel Manager

One night stay before taking airplane at Katowice airport

TripAdvisor rating 4.0/5

Fleetmeiser Family - 13/08/2019 TripAdvisor review

One night stay before taking airplane at Katowice airport Was good to stay the night. Arrived late and left early morning so can not really judge the service. Overall it was good and the same service as I get at Ibis Hotel. No surprises

location very good

TripAdvisor rating 3.0/5

GlobeTrotting282031 Friends getaway - 18/09/2018 TripAdvisor review

positio9n of TV in the room to low, bathroom dirty not proper cleaned ( as evidence took the picture), missing piece of paper plus pencil as standard for Accor hotels, hand towel missing, Warning signs- elevator only in polish. Outside display prize 99 zl is not correct , is related to earlier booking min 1 months - Personnel OK, however not full familiar for the welcome vaucher

Excellent

TripAdvisor rating 5.0/5

558oferc Solo travel - 07/06/2018 TripAdvisor review

Nice and quiet hotel, good breakfast, location is perfect for concert in dom muziky tanca. Price was excellent. Realy recomend . I will be back to this hotel for my purpuse to concerts in zabrze. Excellent

Most convenient option for Zabrze

TripAdvisor rating 5.0/5

Goran I Business - 28/11/2017 TripAdvisor review

I used Ibis Zabrze in transit to Katowice. The hotel is an excellent value for money. Breakfast is among the best I've had at IBIS hotels. This demonstrates how dedicated all the staff and management are to excellence. Highly recommended. Also, if you have some time, allocate two or three days to check out the little town of Zabrze. It well deserves this.

Dear Sir, My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back at Ibis Hotel in Katowice -Zabrze. Kind regards, Janusz Migacz.

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