ibis Katowice Zabrze

ibis Katowice Zabrze 2 stars

Customer review rating (ALL Rating) 4.5/5 499 reviews

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Hotel extras

  • Comfortable rooms with WIFI,

  • Restaurant with local dishes

  • Meeting room

  • A1 and A4 with access to airport, Katowice, Krakow, Wroclaw, Vienna, Prague

  • Silesian Heart Disease Centre is 500 metres away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Katowice Zabrze

Ul. Jagiellonska 4
41-800 ZABRZE
Poland

GPS:50.308811, 18.783903

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

IBIS BAR&RESTAURANT

An old-style bistro. Generous portions, an authentic, warm ambiance... In a good place for getting together.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  499 reviews

TripAdvisor Rating  4.0/5  310 reviews

Good value for money

Customer review rating 4.0/5

Ggt Business - Confirmed reviews ALL

Usual good Ibis style…. only problem is the limited parking

Location, service and tidiness

Customer review rating 5.0/5

Reza K. Solo - Confirmed reviews ALL

I was on business and it was a suitable place to stay

Well located

Customer review rating 5.0/5

Dorota Couples - Confirmed reviews ALL

Perfect location of the hotel, easy access, close to shops, friendly service.

Don’t blame people for things they haven’t done.

Customer review rating 1.0/5

Liban D. I. Business - Confirmed reviews ALL

Checkout after 2 nights with a good feeling and experience. Suddenly Ibis Zabrze approaches me with the information that I didn’t pay for a extra I’ve never booked. Put the proof on burden on me and once I provide the proof that I checked out as planned not even a Apology for their mistake. Sort your administration out and don’t blame people for things they haven’t done to you.

Dear Liban D I., Thank you for taking the time to tell us about your experience at the ibis Katowice Zabrze. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michał Melon Hotel Manager

Necessary must

Customer review rating 1.5/5

Agata M. S. Families - Confirmed reviews ALL

Please see my booking.com review - Agata S.

Dear Agata, Thank you for sharing your feedback to us. I am sorry to hear that You had such a bad check in experience. I have already spoke with my receptionist about that, and she is very sorry about how she has served you. It should have never happened. She should have more empathy, and more predictive. As for the room decoration, it is not the 70's but middle 2000, but we are aware that it is time to perform lifting. It will start very soon. Once again, please accept my apologies, and I do hope, that you will give us the opportunity to better serve you in near future. . Best Regards, Michał Melon General Manager

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Other web-users rate our hotel

  • 163 reviews 9/10 Location
  • 194 reviews 6.2/10 Room
  • 273 reviews 9.1/10 Service
  • 10 reviews 7.8/10 WiFi
  • 153 reviews 9.2/10 Breakfast
  • 98 reviews 6.5/10 Cleanliness
  • 55 reviews 4.5/10 Vibe
  • 47 reviews 6.4/10 Value

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