ibis Bangkok Riverside 3 stars

Customer review rating (ALL Rating) 4.5/5 501 reviews

Hotel extras

  • Next to Chao Phraya river

  • Free shuttle to BTS Krung Thonburi station

  • Walking distance to Charoennakorn cross river ferry pier to connect with tourist attractions

  • Close to ICONSIAM,Asiatique, Wat Arun and the Grand Palace.

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Bangkok Riverside

27 Soi Charoen Nakhon 17, Charoen Nakhon Rd, Banglamphulang, Klongsarn
10600 BANGKOK
Thailand

GPS:13.717628, 100.509721

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TASTE

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  501 reviews

TripAdvisor Rating  4.0/5  3,339 reviews

double charge of the rooms is irresponsible

Customer review rating 0.5/5

Reimer C. Families - Confirmed reviews ALL

For the 2 rooms from 02. til 05.03.2023 I already paid in advance the full amount of 13.400 THB. You charged the amount a second time to my MasterCard account with value 03.03.2023. Please pay back the amount to my MasterCard account inclucing Card charges of additional 3 % ( 2 times 1.5 %)

Dear Reimer C., Thank you for taking the time to share your feedback. We have checked our transaction and we found that the charge was once upon check-in on 2nd March 2023. May we ask whether you have use our ATM machine located at hotel lobby or not. As the ATM Machine will shown in credit card bill as ibis Bangkok Riverside. If you have not use ATM machine, please share with us amount for the charge on 3rd March 2023 with details. We shall recheck for the charge Should you require further assistance, please feel free to let us know. Best Regards, Orawan Vicharnarong Hotel Manager

Good

TripAdvisor rating 4.0/5

100razann Business - TripAdvisor review

I liked this hotel, friendly staff, amazing cleaning service, they don’t have slippers or robes. But it was quite comfortable and clean, comfortable beds and I loved the fact that they have a bidet in all bathrooms. Service was top notch and their currency exchange rate was good

Dear 100razann, Thank you for writing such a wonderful review of the hotel. I am absolutely delighted to hear of your great experience during your stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is the most important thing to us. I am so glad we were able to achieve that during your stay. We appreciate all the great comments and will share your positive feedback with the entire team. I am sure everyone will be encouraged by your kind words and will be spurred on to continue working hard to exceed the expectations of our guests. We look forward to welcoming you back in the near future. Your Sincerely, Orawan Vicharnarong Hotel Manager

Enjoyable stay

Customer review rating 4.0/5

Lorna M. Couples - Confirmed reviews ALL

We booked in for one night while we were travelling and were very pleased with the swimming pool area and the food. The staff were very helpful and responsive. Although location by the river is lovely the access is a little difficult - such as shame you haven’t got a pier on the river but understand why. The breakfast was good and although the room was a little tired the linen was good and the bed comfortable - very good value for money.

Dear Lorna M., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback and hear that you found our hotel is value for money. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back at ibis Bangkok Riverside in near future Sincerely, Orawan Vicharnarong Hotel Manager

All good except room service and housekeeping

TripAdvisor rating 4.0/5

Weerawan C Families - TripAdvisor review

Good location, Friendly staff and good service especially front desk team 😍 Moreover in part of room service. I ordered via room service and after that I don’t understand why I need to take a food by myself 😐 and restaurant staff informed me when my food done And one more thing…very important! I brought my lovely dog and I wrote down on paper before I leave the room…“If you finish cleaning the room please turn on A/C for my dog” because I left my dog in the room with cage and they turn it off…🤨

Dear Weerawan, Thank you for sharing your recent stay experience. It is with our pleasure to hear that you stay was good and you found our location is convenient for you as well as you appreciated our staffs, especially our front desk team. However, I am regret to hear our housekeeping and in-room service did not meet your expectation. Please allow me to express our sincere apologies. Regarding to in-room service, our ibis standard does not provide room service, however, guest can enjoy in-room meal by order at our restaurant. Once the food is ready, we will call the guests to pick up at the restaurant. I have shared your feedback with our Food and Beverage team to inform the guest before guest order in-room service to ensure guest knows our service standard. For turn on air-condition, I have also shared your feedback with our housekeeping team to pay attention to the note guest left in the room. However, please be informed that our pet policy is not allow guest to leave the pet unattended in the room or in public area as pet may create noise. Thank you once again for your feedback and we hope we will have an opportunity to welcome you back at the hotel in near future. Your Sincerely, Orawan Vicharnarong Hotel Manager

For the Price it’s Worthwhile

TripAdvisor rating 4.0/5

Rosli Couples - TripAdvisor review

My husband likes this hotel so we spend a few nights here before moving to my choice of hotel. The location is perfect with wonderful views especially at night. Happy Hour is a disappointment with the selection of 4 cocktails tasting like sweet drinks with very little alcohol. Our food arrived at different times with a couple of choices arriving barely warm. We decided not to complain as the staff were very pleasant and we felt it was a kitchen issue. Reception staff are welcoming and efficient.

Dear Rosli, Thank you for sharing favorable and less than favorable experience with us. It is with pleasure to know that you found our location is perfect and the hotel is valued for money as well as you found our reception staff was welcoming and efficient. However, I am regret to hear regarding the restaurant service. Please allow me to express our sincere apologies. It is important for us to know how our guests feel about our products and services, and I really appreciate your review. Your constructive feedback has been taken on board and shared with the team concerned for continuously improve our service. We hope to have an opportunity to welcome you back at ibis Bangkok Riverside in near future. Your Sincerely, Orawan Vicharnarong Hotel Manager

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Other web-users rate our hotel

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