ibis Bangkok Riverside 3 stars

Customer review rating (ALL Rating) 4.4/5 773 reviews

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27 Soi Charoen Nakhon 17, Charoen Nakhon Rd, Banglamphulang, Klongsarn, 10600 BANGKOK, Thailand

Description

Hotel extras

  • Discover Recently Renovated Rooms - ibis

  • Next to Chao Phraya river

  • Walking distance to Charoennakorn cross river ferry pier to connect with tourist attractions

  • Close to ICONSIAM, Asiatique, Wat Arun and the Grand Palace.

  • Free shuttle to BTS Krung Thonburi station

Our accommodation(s)

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Hotel location

ibis Bangkok Riverside

27 Soi Charoen Nakhon 17, Charoen Nakhon Rd, Banglamphulang, Klongsarn
10600 BANGKOK
Thailand

GPS:13.717628, 100.509721

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  773 reviews

Customer review rating 5.0/5

Rocco D. M. Couples - Confirmed reviews ALL

We really enjoyed our 3 night stay here. It's a lovely spot opposite the river with a generous size pool and seating area. Our room was very basic but comfortable and quiet. The buffet breakfast was tasty with lots of options. Staff were friendly, efficient and made us feel very welcome. It's a 15 min walk to the ICON mall and access to the boats a quick 5 min walk. For price point it's spot on. Thank you and we look forward to returning soon.

Dear Rocco D. M., Thank you for taking the time to share your experience with us. We are delighted to know that you had a good stay with us and enjoyed our riverside location, spacious pool area, comfortable room, and tasty buffet breakfast. It is also wonderful to hear that our team made you feel welcome with friendly and efficient service. Your kind comments about the value, location, and easy access to ICONSIAM and the river boats are truly appreciated. We sincerely look forward to welcoming you back to ibis Bangkok Riverside again soon for another enjoyable stay with us. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Customer review rating 1.5/5

Nutdhanon T. Couples - Confirmed reviews ALL

I am an Accor Plus Gold member and a returning guest who specifically chose ibis Bangkok Riverside again because of the excellent experience I received during my stays in 2025. Unfortunately, this recent stay felt significantly different from what I previously experienced. The issues were not limited to one department. They included room assignment, lack of proactive loyalty recognition, room cleanliness, delayed housekeeping response, missed room servicing, food quality inconsistencies, an unpleasant interaction regarding Accor Plus dining benefits, and confusion surrounding late check-out arrangements. What disappointed me most was not any single incident, but the accumulation of multiple service failures across different departments during the same stay. I would also like to acknowledge that several restaurant staff members remembered my wife and me from previous visits, which was genuinely appreciated and reflected the hospitality that originally made us return. I am not seeking compensation. I simply hope management will review the consistency of service standards, as the difference between my experience in 2025 and 2026 was significant enough to be concerning.

Dear Nutdhanon T., Thank you for taking the time to share your detailed feedback. We sincerely appreciate your continued loyalty as an Accor Plus Gold member and returning guest, and we are truly sorry to learn that your recent stay did not reflect the positive experience you had with us previously. Please accept our sincere apologies for the service inconsistencies you encountered across room assignment, loyalty recognition, housekeeping, room cleanliness, food quality, dining benefit communication, and late check-out arrangements. We fully understand that your disappointment came from the accumulation of several issues during the same stay, and this is certainly not the level of experience we wish to provide to our valued guests. Your comments have been taken seriously and will be shared with the concerned departments for review and follow-up, especially to strengthen consistency, communication, and attention to returning loyalty members. At the same time, we are grateful for your kind recognition of our restaurant team members who remembered you and your wife from previous visits. Thank you once again for bringing this to our attention in such a constructive manner. We truly value your feedback and hope to have the opportunity to restore your confidence and welcome you back for a much-improved stay in the future. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Customer review rating 4.5/5

Anthony M. Couples - Confirmed reviews ALL

I have stayed at the hotel several times. It is a relatively low cost option with the safeguard of the Accor brand and the benefit of a higher than usual standard on the basic Ibis model. The location right n the river is sublime, with a great medium size swimming pool which I like to use, and garden backing right up to the water's edge. The rooms are the basic Ibis fare, although you pay a premium for a river view. In my case I was given a high floor room to the southern side which still afforded me a great aspect which I thank the staff for. The only blight on my stay was the length of time it took to clean the room on the Sunday. I think they must have been short staffed or particularly busy, but it wasn’t ready until late afternoon. The floor wasn’t swept properly either. The other two days I was there were fine I didn’t try the breakfast but it looked ok and the dining area and bar look out to the garden and river as well. There are small restaurants and bars along the main Charoen Road ans well ans a small mall,, Icon Siam and all its delights are not far away. You need a taxi if bringing heavy luggage to the hotel. They do provide a shuttle from the hotel to a nearby BTS station. There are busses along the Charoentat Roaf, but they don’t tend to go over the river. So if you want to go to the ferry or other Mall in Bang Rak, then it’s a pleasant but stiff walk, or a short taxi ride.

Dear Anthony M., Thank you very much for your continued trust and loyalty toward ibis Bangkok Riverside. We are truly pleased to know that you continue to enjoy our peaceful riverside location, garden atmosphere, swimming pool, and the overall value and comfort offered during your stays with us. At the same time, we sincerely apologize for the inconvenience caused by the delayed room cleaning service on Sunday and for the housekeeping oversight regarding the floor cleanliness. Your comments have been shared with our Housekeeping team for further review and improvement, as maintaining consistent service standards remains very important to us. We also appreciate your detailed observations regarding the surrounding area, transportation convenience, shuttle service, and nearby attractions such as ICONSIAM. Feedback like yours is very valuable for fellow travelers and for our team alike. Thank you once again for your thoughtful and balanced review. We truly look forward to welcoming you back again for another relaxing stay with us. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Customer review rating 4.5/5

Diliara A. Friends - Confirmed reviews ALL

I am deeply grateful for your swift response to the issue I reported. It was truly appreciated how quickly you addressed my concerns. Furthermore, I want to express my thanks for the offer to switch rooms. The new room you provided was indeed free of cockroaches and was impeccably clean. I want to assure you that I will not be leaving a negative review in any public forums, nor will I mention the cockroach issue. My intention is to wish your hotel prosperity and success. Your establishment is truly wonderful, and I thoroughly enjoyed my stay. However, I sincerely hope that you have already implemented enhanced sanitary measures to ensure that no other guests will encounter cockroaches in their rooms in the future. Maintaining such high standards is crucial for the continued excellence of your hotel.

Dear Diliara A., Thank you for taking the time to share your thoughtful feedback following your recent stay. We are truly grateful for your kind words regarding our team, location, and restaurant, and especially for your understanding and appreciation of how the situation was handled. Please rest assured that your concern was taken very seriously. Your generous support means a great deal to us, and we deeply appreciate your trust. At the same time, we fully agree that maintaining standards of cleanliness and guest comfort is essential, and we remain committed to continuous improvement in this area. It was a pleasure having you stay with us, and we sincerely hope to welcome you back again for an even more seamless experience. Warm regards, Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Customer review rating 5.0/5

Surasak J. Friends - Confirmed reviews ALL

Relaxing and chill. The location is a highlight, right next to the chao praya river, which makes me feel very relaxed.

Dear Surasak J., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Other web-users rate our hotel

  • 2,311 reviews 9.1/10 Location
  • 2,333 reviews 6.4/10 Room
  • 1,784 reviews 8.3/10 Service
  • 38 reviews 6.3/10 WiFi
  • 1,104 reviews 7.5/10 Breakfast
  • 1,104 reviews 4.2/10 Comfort
  • 1,023 reviews 9.3/10 Pool
  • 841 reviews 7.5/10 Cleanliness

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