ibis Bangkok Riverside 3 stars

Customer review rating (ALL Rating) 4.4/5 760 reviews

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Description

Hotel extras

  • Discover Recently Renovated Rooms - ibis

  • Next to Chao Phraya river

  • Walking distance to Charoennakorn cross river ferry pier to connect with tourist attractions

  • Close to ICONSIAM, Asiatique, Wat Arun and the Grand Palace.

  • Free shuttle to BTS Krung Thonburi station

Our accommodation(s)

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Room 1

Hotel location

ibis Bangkok Riverside

27 Soi Charoen Nakhon 17, Charoen Nakhon Rd, Banglamphulang, Klongsarn
10600 BANGKOK
Thailand

GPS:13.717628, 100.509721

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE

All-you-can-eat breakfast buffet There s nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all you can eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries,coffee,tea and local specialties.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  760 reviews

Customer review rating 5.0/5

Peter G. Solo - Confirmed reviews ALL

Dear Peter G., We very much appreciate your comments regarding your stay at the ibis Bangkok Riverside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Customer review rating 3.0/5

Pakorn K. Business - Confirmed reviews ALL

Dear Pakorn K., Thank you very much for sharing your feedback with us. We are pleased to know that you appreciated our convenient location. However, we sincerely apologize that our service did not meet your expectations during your stay. Please allow us to clarify that our housekeeping service is arranged upon request by placing the sign on the door. Nevertheless, we understand that this may not have been clearly communicated, and we are sorry for the inconvenience caused. Your feedback has been shared with our Front Office and Housekeeping teams to ensure we explain this process more clearly to our guests upon arrival. We truly appreciate your comments, as they help us improve our guest experience. We hope to have the opportunity to welcome you back again and provide you with a more comfortable stay. Sincerely, Vinod Singh Negi Operations Duty Manager ibis Bangkok Riverside

Customer review rating 5.0/5

Rocco D. M. Couples - Confirmed reviews ALL

Dear Rocco D. M., Thank you for taking the time to share your experience with us. We are delighted to know that you had a good stay with us and enjoyed our riverside location, spacious pool area, comfortable room, and tasty buffet breakfast. It is also wonderful to hear that our team made you feel welcome with friendly and efficient service. Your kind comments about the value, location, and easy access to ICONSIAM and the river boats are truly appreciated. We sincerely look forward to welcoming you back to ibis Bangkok Riverside again soon for another enjoyable stay with us. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Customer review rating 1.5/5

Nutdhanon T. Couples - Confirmed reviews ALL

Dear Nutdhanon T., Thank you for taking the time to share your detailed feedback. We sincerely appreciate your continued loyalty as an Accor Plus Gold member and returning guest, and we are truly sorry to learn that your recent stay did not reflect the positive experience you had with us previously. Please accept our sincere apologies for the service inconsistencies you encountered across room assignment, loyalty recognition, housekeeping, room cleanliness, food quality, dining benefit communication, and late check-out arrangements. We fully understand that your disappointment came from the accumulation of several issues during the same stay, and this is certainly not the level of experience we wish to provide to our valued guests. Your comments have been taken seriously and will be shared with the concerned departments for review and follow-up, especially to strengthen consistency, communication, and attention to returning loyalty members. At the same time, we are grateful for your kind recognition of our restaurant team members who remembered you and your wife from previous visits. Thank you once again for bringing this to our attention in such a constructive manner. We truly value your feedback and hope to have the opportunity to restore your confidence and welcome you back for a much-improved stay in the future. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Customer review rating 4.5/5

Anthony M. Couples - Confirmed reviews ALL

Dear Anthony M., Thank you very much for your continued trust and loyalty toward ibis Bangkok Riverside. We are truly pleased to know that you continue to enjoy our peaceful riverside location, garden atmosphere, swimming pool, and the overall value and comfort offered during your stays with us. At the same time, we sincerely apologize for the inconvenience caused by the delayed room cleaning service on Sunday and for the housekeeping oversight regarding the floor cleanliness. Your comments have been shared with our Housekeeping team for further review and improvement, as maintaining consistent service standards remains very important to us. We also appreciate your detailed observations regarding the surrounding area, transportation convenience, shuttle service, and nearby attractions such as ICONSIAM. Feedback like yours is very valuable for fellow travelers and for our team alike. Thank you once again for your thoughtful and balanced review. We truly look forward to welcoming you back again for another relaxing stay with us. Sincerely, Vinod Singh Negi, Operations Duty Manager, ibis Bangkok Riverside.

Other web-users rate our hotel

  • 2,298 reviews 9.2/10 Location
  • 2,332 reviews 6.4/10 Room
  • 1,780 reviews 8.3/10 Service
  • 38 reviews 6.3/10 WiFi
  • 1,108 reviews 7.5/10 Breakfast
  • 1,099 reviews 4.2/10 Comfort
  • 1,018 reviews 9.3/10 Pool
  • 841 reviews 7.5/10 Cleanliness

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