Pullman Bangkok Hotel G

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Pullman Bangkok Hotel G 5 stars

Customer review rating (ALL Rating) 4.7/5 491 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Short walk from the Chong Nonsi BTS Station

  • All rooms and suites features spectacular views of Bangkok's glittering skyline

  • Stunning event venue on the 38th floor, with a breathtaking panoramic view of the city

  • Haute Grandeur Global Hotel Awards - Winner of Best Lifestyle Hotel in Asia

  • Trendy all white "loft style" G Suite perfect for picture-perfect shots

Hotel location

Pullman Bangkok Hotel G

188 Silom Road, Bangrak
10500 BANGKOK
Thailand

Telephone +66 2 352 4000

Fax +66 2 238 1992

Contact email

  • Airport Terminal:  SA-BKK Suvarnabhumi

  • Public Bus 1:  Nbr 551 Suvarnabhumi

  • Public Bus 2:  Nbr 552 Suvarnabhumi

  • Public Bus 3:  Tourist Suvarnabhumi

  • The Transport Co Ltd:  Bangkok Southern Bus

  • MRTA:  Silom Silom

  • By plane

    SUVARNABHUMI BKK At 37km / 22.99 miles

  • By car

    RAMA IV At 1.5km / 0.93 miles

  • By car

    SILOM At 0.2km / 0.12 miles

  • By train

    HUALAMPONG MAIN TRAIN STATION At 7km / 4.35 miles

GPS:13.7258, 100.525931

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Showcasing contemporary cutting-edge design, the 5-star Pullman Bangkok Hotel G's 469 spacious rooms and suites features floor-to-ceiling window and natural daylight, capturing a perfect paranomic view of Bangkok. A feature like no other hotel in Bangkok. Comprising of deluxe, executive and our unique G Suite guest rooms, we ensure that our guests are providing with the most premium features. Standard features include complimentary Internet Access (WiFi) and C.O. Bigelow bathoom amenities.

Our guest reviews

Our guest reviews for
Pullman Bangkok Hotel G

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  491 reviews

TripAdvisor Rating  4.5/5  5,241 reviews

Certificate of excellence 2022

Average Hotel Stay

TripAdvisor rating 3.0/5

TMarx TripAdvisor review

Room was dated even though I was given the renovated room (all white concept). Club lounge afternoon tea quality and spread of food were limited. Dissapointing. Not worth the extra cost to upgrade. Breakfast spread and quality was also average. Hotel lobby had a tinge of sewage smell. Couldn't be the hotel scent used I supposed.

Dear TMarx, Thank you for sharing your feedback and we apologize for the inconvenience encountered during your last stay. Please allow me to express my most sincere apologies. These experiences are not indicative of what Pullman G is about. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pimmada Assistant Front office Manager

Customer review rating 4.5/5

M. N. Couples - Confirmed reviews ALL

Very nice

Good stay for Business Trip

Customer review rating 4.5/5

James T. Business - Confirmed reviews ALL

A very good stay and overall a good experience. I was looked after extremely well by Nick, Krich, Pang, Balloon, Troy My check out was somewhat chaotic. The car service to the airport was not booked and it took a long time to settle the account as American Express was not accepted. I had to wait for a payment link which took some time and was for the wrong amount. This was resolved quickly, however. Most disturbing is after 1 month I am still waiting for the nights and points to be credited to my Accor account despite many chasers.

Good stay

Customer review rating 4.5/5

Jy Couples - Confirmed reviews ALL

Courteous and helpful staff. Clean room.

Dear Joshua Y., We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pimmada Assistant Front office Manager

Had great time but too short

Customer review rating 5.0/5

T. W. K. L. Solo - Confirmed reviews ALL

Arranged for airport pickup and left something in the car. Called Recep and they were very helpful managed to get my lost item same day. Very helpful staff.

Dear Wai Keong L. T., Greeting from Pullman Bangkok Hotel G! On behalf of the entire team, thank you for sharing this amazing review of our Hotel. We are pleased to hear that our staff very helpful during your stay. We are looking forward to welcome you back shortly. Sincerely, Pimmada Assistant Front office Manager

What has happened this hotel??

Customer review rating 0.5/5

Hannu Solo - Confirmed reviews ALL

I have visited your hotel many times since it was Sofitel. Last time I was staying 3 years ago and I was satisfield. Now everything went very wrong. I got wrong room and then I got wrong door key. Room was dirty and furnished. There was no espresso machine like beforehand and no tissuepaper. Ececutive lounge food and wine was not good. I asked gluten free canapes and I got potato salad and bread. I can send a foto about that. It was a joke! The worst thing was that staff was careless. They did not take care of custumers, just spoked themselves.

Dear Hannu U., We highly appreciate you sharing your opinion and experience of you stay with us. Your comments are very well received and help us to measure our quality and service on a daily basis. Your comments regarding the room problems, club lounge service and staff service have been discussed with the department head concerned and we are most grateful to you for having taken the time to bring this matter to our attention. Comments like yours truly inspire us to work harder every day and to exceed our guest´s expectations. We would be happy to welcome you soon again, so that you could give us the opportunity to better serve you. Please feel free to contact me if you need any assistance for your booking. Best regards Pimmada Assistant Front office Manager

Nice Stay again after 2 "Covid" years again

Customer review rating 5.0/5

Mr.g.s. /. A. Business - Confirmed reviews ALL

Same before I enjoyed the stay at Pullman G. Location is good and near many sightseeing palces. Roof top restaurant is for sure a highlight. Staff most friendly and supportive as always

Dear Gerhard S., We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay safe & Best regards, Pimmada Sirichampa Guest Service Manager

excellent stay, attentive staff, comfortable surroundings

Customer review rating 4.5/5

Jonathan E. Couples - Confirmed reviews ALL

excellent stay, attentive staff, comfortable surroundings

Dear Jonathan, We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is a pleasure to receive a positive feedback. I will share your comments with our team. I am sure that it will serve as an encouragement to all of our employees as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. If you need anything, please free to contact me at anytime. Sincerely, Marie Berthe Hotel Manager +66 83 842 46 56

Overall ok stay. Service dropped though.

Customer review rating 3.0/5

Mp Couples - Confirmed reviews ALL

The hotel rooms aged a lot from my last stay a few years back. The scratches on the flooring and furniture surfaces make the room feel a bit tiring and I did not feel well rested. We had to request for a room change and ended up in a room which was a connecting one. Staff said the room next door would be vacant until we check out but we ended up hearing the tv sound pretty loudly coming from the room until very late night like 1 am. It was pretty disturbing and disappointing - the connecting room had no lock between them and air/sound could flow between the door spaces, so considering security and covid prevention, this was not good at all. Staff was nice and attentive especially in the club lounge. We thank hotel staff for a chocolate cake for my partner’s birthday - it was delicious. Both of us are ACCOR GOLD but no upgrade or early check provided. All upgradable rooms were used for ALQ/ASQ, so this is not the place to enjoy the status benefits. Hotel installed quite a number of alcohol spray machine which works very well and I give this a plus point.

Dear Khun Mutarika P., Thank you very much for your loyalty as our Gold member. Thank you for taking the time to tell us about your experience at the Pullman Bangkok Hotel G. I am very pleased to see that you satisfied with hotel staff. Especially club lounge team and Khun Palm at front desk. And I am sorry that your room and membership benefit experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Stay safe & Best regards, Pimmada Sirichampa Guest Service Manager

Needs some updates

Customer review rating 4.0/5

Ivan O. Solo - Confirmed reviews ALL

The hotel seems a bit old. The places is not well maintained, but staff is superb. They make your stay feel warm. Beds are not soft, so if you like hard beds, this is your place.

Dear Ivan, We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is always a pleasure to receive positive feedback in regards of the service of our Pullman G team. I will share your comments. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. In regards of the maintenance, thank you for the note. We are aware and we will try to fix the remaining issue as soon as we can in order to elevate the confort deliver to our clientele. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Berthe Hotel Manager

we hope pullman hotel g to see like in the old days next time

Customer review rating 2.5/5

Patrik S. Couples - Confirmed reviews ALL

we stay at least 20-25 times in the last 15 years at this pullmann hotel G (befor silom sofitel). now we have for the first time to say that the hotel now is not on the same level then befor. room (2209) was not clean (hair and dust), no cleaning and prepair during stay. we think we ar on the same flor with all the person that do the quarantine, but we stay then more than 3 weeks in thailand and this was our last days. because of the regulations for traveling home, we should not have covid-19 then is not reproducible, that the reception put us on this floor! more clear action would have been an advantage! we know, because of covid-19 you have to reduce some things, but we hope you will repair and restore the quality as in previous years. we would like to come again in the next years. best regards (stay 12.01.22-14.01.22)

Dear Patrick Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations and I fully understand your disapointments. Please allow me to express my sincerest apologies. We have encountered a difficult time upon christmas and New Year with a mix of businesses (test & go, quarantine and staycation) and lack of manpower, I sincerely apologies for the inconvenience that you have mer. Please rest assured that i have taken the appropriate measures to address thoses problems and prevent any future occurrence. i wouls love to meet you in person during your next stay in Bangkok. Please contact me directly at ma… or +6…. Sincerely, Marie Berthe Hotel Manager

Sandbox in BKK

Customer review rating 4.5/5

Gualtiero Solo - Confirmed reviews ALL

Perfect! starting with the booking and confirmation to get Thailand Pass to the welcome at airport, the transfer, the prompt covid test with result given night time under my room door. Feel safe all around airport. Staff fantastic.

Dear Gualtiero, Thank you very much for choosing Pullman for your quarantine stay. Thanks for the lovely comments. We hope to welcome you back soon. Sincerely, Marie

Nice Hotel

Customer review rating 4.5/5

Brian Couples - Confirmed reviews ALL

The hotel itself is wonderful, the food pricing however is a little pricey .The room had a wonderful view of NY fireworks. The hotel location however has lost its lustre due to the closure of many nearby businesses. I hope this soon changes.

Dear Brian, We very much appreciate your comments regarding your stay at the hotel. Thank you very much for choosing to stay during new year. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Piyanon Charoensri Room Division Manager

Nice stay

Customer review rating 5.0/5

Inon Solo - Confirmed reviews ALL

Comfortable bed, good location, clean room, staff very friendly, delicious food

Dear Piyanon C., We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you very soon. Sincerely, Marie BERTHE Hotel Manager

Good stay

Customer review rating 3.5/5

K. J. Friends - Confirmed reviews ALL

Tom a long time to get help, some staff understand English language som what poorly. Everyone friendly, staff at Executive Lounge was amazing.

Dear J. K., We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have well noted your comments about the misunderstanding and, especially in English. We will provide training and enhance the supervision to ensure that such inconvenience does not occur again. Thank you again for sharing your experience, and we hope to see you very soon. In the meanwhile if you need anything, please feel free to contact ne directly via +66 83 842 46 56 Sincerely, Marie BERTHE Hotel Manager

Extended Business Trip made very easy by the Help of Pullman G Associates

Customer review rating 5.0/5

James T. Business - Confirmed reviews ALL

A long business trip after ASQ was completed. Again, all Team Members went out of their way to ensure I was looked after well. Because the trip was 4 months I don't want to single out individual Team Members but the Leadership must be strong to provide such consistent service in a very difficult country and pandemic environment.

Dear Khun James , We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Non Piyanon, Room Division Manager

Good Stay

Customer review rating 4.0/5

Weeraya R. Couples - Confirmed reviews ALL

The stay was lovely and the room was nice. Room service was very helpful. Only down side was there mom's air conditioning wasn't working very well and it got hot. Wouldn't cool down the room.

Dear Weeraya R., We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G. It is always a pleasure to receive positive feedback especially in regards of the room and the service . I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have well noted the comment in regards of the Air Conditioning and informed the maintenance tea, to take the appropriate measures. Sincere apology for inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie BERTHE Hotel Manager +66 83 842 46 56

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly staffs

Dear nuchsara s., We very much appreciate your comments regarding your stay at the Pullman Bangkok Hotel G especially in regard of the team friendliness. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you soon. Sincerely, Marie BERTHE Hotel Manager

ASQ at Pullman Bangkok Hotel G

TripAdvisor rating 5.0/5

931mickeyp TripAdvisor review

Had a great stay at Pullman during my quarantine period. Staff was very helpful and attentive and I had great meals all the time. Certainly felt like a holiday more than quarantine. Only drawback was that the cleanliness of the room could have been improved as I saw some dust when I had just checked in. Unfortunately there’s no way the room can be cleaned while you’re in quarantine. But this was more than made up by the fact that the staff made me feel comfortable throughout my stay.

Well looked after !

TripAdvisor rating 5.0/5

PeterAUCNX TripAdvisor review

In these times of restrictions it is so refreshing and appreciated to see Pullman G offering their full range of services. The Executive Lounge is open and provides a quality a la carte breakfast and in the evenings a quiet retreat for canapes. Again good qua;ity foods and drinks available. A special thank you to the (female) chef who prepares delightful canapes ( especially the duck breast with pumpkin). Thank you. Many staff all provide efficient and friendly service. Thank you to Henry for his assistance with a problem ( not Pullman G). Also thank you to May, Ying and Pang. Pullam G provides a relaxing environment and all services I wanted were available.

Dear PeterAUCNX, Thank you very much for taking the time to share your experiences with us. I am delighted to learn that you had an excellent stay here at Pullman Bangkok Hotel G and that our young passionate team took good care of you. It is also good to know that you thoroughly enjoyed the food. Thank you very much once again for sharing your feedback and I look forward to welcoming you back next time you plan to stay in Bangkok. Kind Regards, Fah Prapapan Guest Experience Manager

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