Mercure Bangkok Surawong 4 stars

Customer review rating (ALL Rating) 4.5/5 1,175 reviews

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Description

Hotel extras

  • Discover Bangkok's elegance: rooms blending modern finesse with cultural sophistication.

Our accommodation(s)

Hotel location

Mercure Bangkok Surawong

222 Surawong Road, Si Phraya Bangrak District
10500 BANGKOK
Thailand

GPS:13.72773, 100.52373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

YU HER BAO

Immerse yourself in genuine Cantonese cuisine at Yu Her Bao. With the freshest ingredients from a region rich in agriculture and sea proximity, our chef, originally from China, elevates traditional Cantonese dishes emphasizing mild flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,175 reviews

Customer review rating 5.0/5

Alalagafa T. Business - Confirmed reviews ALL

Awesome

Dear Mr. Alalagafa T., Thank you so much for your feedback! 😊 We’re thrilled to hear that everything was perfect for you, and we look forward to welcoming you back soon! Best regards, Pattranit YUKTASIRIWAT Duty Manager

Customer review rating 1.5/5

Gabriel H. Business - Confirmed reviews ALL

Upgraded to 15 floor balconey room, super noisy even at 2am. Cannot sleep. Will not return. Windows are too thin.

Dear Mr. Gabriel H., Thank you for taking the time to share your feedback. We sincerely apologize that your stay was disrupted by noise and that the upgraded balcony room did not meet your expectations. We understand how important a quiet environment is for a good night’s rest, especially late at night, and we are truly sorry for the inconvenience you experienced. Your comments regarding noise levels and window insulation have been noted and will be shared with our management team for further review and improvement. While we regret that this experience has affected your impression of our hotel, we do appreciate your feedback as it helps us improve our service and facilities. Kind regards, Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Customer review rating 4.5/5

Boris L. S. Solo - Confirmed reviews ALL

good experience.

Dear Valued Guest, Thank you for your positive review! We are delighted to hear that you enjoyed the stay. Looking forward to welcoming you back soon. Kind regards, Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Customer review rating 5.0/5

Anastasiia S. Couples - Confirmed reviews ALL

The room was clean and comfortable. The only thing was that there weren't enough slippers in the room; it wasn't very comfortable to wash and brush your teeth standing on the cold tiles.

Dear Ms. Anastasiia, Thank you for sharing your feedback. We are glad to hear that you found your room clean and comfortable. We apologize if there was any miscommunication regarding the slippers—they are available upon request at the reception. We appreciate your understanding and will ensure this is clearly communicated to future guests. We hope to welcome you back for another enjoyable stay. Warm regards, Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Customer review rating 4.0/5

Jonathan L. Couples - Confirmed reviews ALL

Great stay for pleasure, Selected because of location close to shopping and access to major temples.

Dear Mr. Jonathan L., Thank you very much for your kind words and for sharing your experience. We are delighted to hear that you enjoyed your stay and appreciated our staff. It’s wonderful to know that our location was convenient for shopping and visiting the city’s major temples. We look forward to welcoming you back on your next visit for another enjoyable stay. Warm regards, Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Other web-users rate our hotel

  • 1,154 reviews 8.3/10 Location
  • 1,731 reviews 7.7/10 Room
  • 1,716 reviews 8.8/10 Service
  • 18 reviews 8.5/10 WiFi
  • 801 reviews 9.2/10 Cleanliness
  • 801 reviews 5.4/10 Comfort
  • 774 reviews 9.7/10 Vibe
  • 464 reviews 7.6/10 Amenities

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