Mercure Bangkok Surawong 4 stars

Customer review rating (ALL Rating) 4.4/5 593 reviews

Best price
guarantee
Mercure Bangkok Surawong - Image 1
Mercure Bangkok Surawong - Image 2
Mercure Bangkok Surawong - Image 3
Mercure Bangkok Surawong - Image 4
222 Surawong Road, Si Phraya Bangrak District, 10500 BANGKOK, Thailand

Description

Hotel extras

  • Discover Bangkok's elegance: rooms blending modern finesse with cultural sophistication.

Our accommodation(s)

Book this hotel

Hotel location

Mercure Bangkok Surawong

222 Surawong Road, Si Phraya Bangrak District
10500 BANGKOK
Thailand

GPS:13.72773, 100.52373

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

YU HER BAO

Immerse yourself in genuine Cantonese cuisine at Yu Her Bao. With the freshest ingredients from a region rich in agriculture and sea proximity, our chef, originally from China, elevates traditional Cantonese dishes emphasizing mild flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  593 reviews

Customer review rating 1.5/5

Yohann L. Business - Confirmed reviews ALL

Dear Yohann L., Thank you for sharing your feedback regarding your recent stay at Mercure Bangkok Surawong. We are pleased to hear that you found your experience at our hotel to be satisfactory overall. However, we deeply regret the inconvenience you faced concerning the receipt of your invoice. We value your feedback and are committed to improving our services. Thank you for bringing this to our attention. Best regards, Mercure Bangkok Surawong

Customer review rating 0.5/5

Khar K. T. Couples - Confirmed reviews ALL

Dear Ms. T., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Bangkok Surawong. We sincerely apologize for the inconvenience and disappointment caused by the cleanliness of your rooms. This does not reflect the standard we strive to uphold, and we deeply regret that we failed to meet your expectations on this occasion. We completely understand how frustrating and uncomfortable this must have been for you, especially when traveling for relaxation and comfort. Please rest assured that your comments have been shared with our housekeeping and management teams for immediate review and corrective action. Your experience highlights areas where we must do better, and we are committed to taking steps to enhance our service and cleanliness standards. If you plan to return in the future, please don’t hesitate to reach out to us directly. I would be delighted to personally assist in making your next stay more comfortable and enjoyable. Sincerely, Surasak Jaitrong(Ong) Front Office Manager

Customer review rating 0.5/5

Mengjjang L. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Aiping C. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Jun C. Solo - Confirmed reviews ALL

Other web-users rate our hotel

  • 606 reviews 8/10 Location
  • 940 reviews 7.4/10 Room
  • 865 reviews 8.4/10 Service
  • 10 reviews 7.4/10 WiFi
  • 480 reviews 9.6/10 Vibe
  • 433 reviews 4.9/10 Comfort
  • 408 reviews 9/10 Cleanliness
  • 244 reviews 5.9/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.