Mercure Bangkok Surawong 4 stars

Customer review rating (ALL Rating) 4.5/5 1,350 reviews

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Description

Hotel extras

  • Discover Bangkok's elegance: rooms blending modern finesse with cultural sophistication.

Our accommodation(s)

Hotel location

Mercure Bangkok Surawong

222 Surawong Road, Si Phraya Bangrak District
10500 BANGKOK
Thailand

GPS:13.72773, 100.52373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

YU HER BAO

Immerse yourself in genuine Cantonese cuisine at Yu Her Bao. With the freshest ingredients from a region rich in agriculture and sea proximity, our chef, originally from China, elevates traditional Cantonese dishes emphasizing mild flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,350 reviews

Customer review rating 4.5/5

Michael O. Solo - Confirmed reviews ALL

I enjoyed my stay, the staff were great. Nice rooftop bar to watch the sunset.

Dear Mr. Michael O., Warm greetings from Mercure Bangkok Surawong! Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed your stay and found our staff to be great. We are also pleased that you had a chance to relax at our rooftop bar and enjoy the beautiful sunset. Your kind feedback truly means a lot to our team. We look forward to welcoming you back again for another memorable stay. Kind regards, Supavadee H. Duty Manager

Customer review rating 5.0/5

Nur L. A. Couples - Confirmed reviews ALL

I feel comfort with all services

Dear Mr./Ms. Nur L. A., Warm greetings from Mercure Bangkok Surawong! Thank you very much for your kind feedback. We are truly pleased to know that you felt comfortable with all our services. Your satisfaction is our greatest reward, and it is always encouraging for our team to hear such positive comments. We sincerely look forward to welcoming you back again for another pleasant stay in the near future. Kind regards, Supavadee H. Duty Manager

Customer review rating 5.0/5

Low H. C. Families - Confirmed reviews ALL

Staff was very helpful. Came with a 2 month old baby, staff was being considerate and helpful to arrange early check in. Managed to get babycot for the baby.

Dear Mr. Low h. c., Thank you very much for your kind feedback. We are delighted to hear that our staff were able to assist you and make your stay comfortable, especially while traveling with your young baby. It is always our priority to accommodate our guests’ needs whenever possible, and we are pleased that the early check-in arrangement and baby cot contributed positively to your experience. We truly appreciate your support and hope to have the pleasure of welcoming you and your family again in the near future. Best regards, Pattranit Y.

Customer review rating 5.0/5

Paisan K. Business - Confirmed reviews ALL

The hotel is located at the heart of Bangkok You can find shops, restaurants and easily travel to business area and tourist attractions. Staffs are very helpful with smiles and provide excellent services.

Dear Mr./Ms. Paisan K., Greeting from Mercure Bangkok Surawong! Thank you for your wonderful review! We’re delighted to hear that you enjoyed our central location in the heart of Bangkok, making it easy to explore shops, restaurants, and nearby attractions. It’s great to know our staff made your stay even more enjoyable with their helpfulness and warm smiles. We look forward to welcoming you back soon! Warm regards, Supavadee H. Duty Manager

Customer review rating 3.5/5

K S. D. Friends - Confirmed reviews ALL

There is No member welcome, No mention of room service charges for basic needs like glasses, plates and spoons. Compact rooms. Suitable for quick work related travel. No for leisure stay.

Dear Mr. K S. D., Greeting from Mercure Bangkok Surawong! Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not fully meet expectations, particularly regarding the member welcome and the clarity of room service charges for basic items. Your comments are important to us, and we will review these areas to improve our communication and service. We appreciate your note that our hotel is suitable for short work-related stays, and we understand that the room size may not be ideal for leisure travel. Your insights help us continue to enhance the guest experience, and we hope to have the opportunity to welcome you again in the future. Warm regards, Supavadee H. Duty Manager

Other web-users rate our hotel

  • 1,294 reviews 8.4/10 Location
  • 1,975 reviews 7.7/10 Room
  • 1,968 reviews 8.7/10 Service
  • 18 reviews 8.1/10 WiFi
  • 919 reviews 9.1/10 Cleanliness
  • 896 reviews 5.3/10 Comfort
  • 859 reviews 9.7/10 Vibe
  • 484 reviews 7.3/10 Breakfast

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