Mercure Bangkok Surawong 4 stars

Customer review rating (ALL Rating) 4.5/5 1,070 reviews

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222 Surawong Road, Si Phraya Bangrak District, 10500 BANGKOK, Thailand

Description

Hotel extras

  • Discover Bangkok's elegance: rooms blending modern finesse with cultural sophistication.

Our accommodation(s)

Hotel location

Mercure Bangkok Surawong

222 Surawong Road, Si Phraya Bangrak District
10500 BANGKOK
Thailand

GPS:13.72773, 100.52373

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

YU HER BAO

Immerse yourself in genuine Cantonese cuisine at Yu Her Bao. With the freshest ingredients from a region rich in agriculture and sea proximity, our chef, originally from China, elevates traditional Cantonese dishes emphasizing mild flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,070 reviews

Customer review rating 4.0/5

Shu X. C. P. Families - Confirmed reviews ALL

Upon check in, we were briefed that all rooms were non smoking and we got a shock that when we arrived at our room, once the door opened, there was a very strong cigarette smell. Thankfully we managed to change rooms successfully after voicing our concerns to front desk. The bedding was clean and comfortable. The buffet breakfast was decent and basic. We came down for breakfast at different times in the mornings and wished for more variety to be offered for different days. Overall, we would recommend this family room to families no more than 4 pax. Overall, we would recommend this place for non fussy families.

Dear Valued Guest, Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the inconvenience you experienced upon entering your initial room. Please rest assured that all our rooms are strictly non-smoking, and we regret that this situation did not reflect our standards. We’re glad our front desk team was able to assist promptly and arrange a room change to your satisfaction. We’re pleased to hear that you found the bedding clean and comfortable, and that the breakfast met your expectations. We also appreciate your suggestion regarding greater variety in the breakfast selection on different days, which we will certainly share with our team for future improvement. Thank you as well for your recommendation and for highlighting the suitability of our family room for up to four guests. We truly value your comments, as they help us continue improving our services for families and all our guests. We hope to have the pleasure of welcoming you and your family again in the future. Warm regards, Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Customer review rating 4.0/5

Sanaz E. Solo - Confirmed reviews ALL

I spent three days nights in Mercury Hotel and the room was extremely nice and the hotel is in a good location. The room is a bit small, but it was OK for my needs.

Dear Valued guest, We’re delighted to hear that you enjoyed the comfort of your room and appreciated our convenient location. We also understand your comment regarding the room size, and we’re glad it suited your needs during your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again in the near future. Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Customer review rating 4.5/5

Graeme B. Friends - Confirmed reviews ALL

Great

Dear Valued guest, Thank you for your positive review! We are delighted to hear that you enjoyed the stay. Looking forward to welcoming you back soon. Supavadee Hongthong Duty Manager Mercure Bangkok Surawong

Customer review rating 4.0/5

Roy A. Families - Confirmed reviews ALL

clean place and friendly staff

Dear Mr. Roy A., Thank you very much for sharing your feedback and for rating your stay with us at Mercure Bangkok Surawong. We are pleased to know that you had a generally positive experience. At the same time, your score indicates that there may be areas where we can further improve. We truly appreciate your comments, as they help us continue enhancing the quality of our services and facilities. Should you have any specific suggestions or remarks you would like to share, we would be grateful to hear from you. Your input is invaluable to us. We sincerely hope to have the pleasure of welcoming you back again for an even better stay in the future. Warm regards, Jatuphat (Bella) Taraphoom Front Office Manager

Customer review rating 4.5/5

Bok W. C. Couples - Confirmed reviews ALL

Everything is clean, amenities are nice, room service is attentive

Dear Bok W. C., Thank you very much for taking the time to share your positive review of your recent stay at Mercure Bangkok Surawong. We are truly delighted to hear that you had an enjoyable experience with us. Your kind words are greatly appreciated and will be shared with our team, as they serve as a wonderful encouragement for us to continue delivering exceptional service and memorable experiences to all our guests. We sincerely look forward to welcoming you back again in the near future. Best regards, Jatuphat (Bella) Taraphoom Front Office Manager

Other web-users rate our hotel

  • 1,044 reviews 8.1/10 Location
  • 1,569 reviews 7.7/10 Room
  • 1,536 reviews 8.9/10 Service
  • 16 reviews 8.1/10 WiFi
  • 719 reviews 5.3/10 Comfort
  • 716 reviews 9.7/10 Vibe
  • 716 reviews 9.2/10 Cleanliness
  • 423 reviews 7.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.