Mercure Bangkok Surawong 4 stars

Customer review rating (ALL Rating) 4.4/5 138 reviews

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Description

Hotel extras

  • Discover Bangkok's elegance: rooms blending modern finesse with cultural sophistication.

Our accommodation(s)

Hotel location

Mercure Bangkok Surawong

222 Surawong Road, Si Phraya Bangrak District
10500 BANGKOK
Thailand

GPS:13.72773, 100.52373

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

YU HER BAO

Immerse yourself in genuine Cantonese cuisine at Yu Her Bao. With the freshest ingredients from a region rich in agriculture and sea proximity, our chef, originally from China, elevates traditional Cantonese dishes emphasizing mild flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  138 reviews

Good Stay and Recharge

Customer review rating 5.0/5

Ys P. Couples - Confirmed reviews ALL

Overall, I was very impressed. The room was new and in great condition. However, the staff, while new, could improve a bit in their coordination for certain tasks

Dear Khun Yosapol, We are delighted to hear that you had a good stay with us. Your feedback regarding staff coordination is duly noted and will be addressed. Thank you for choosing Mercure Bangkok Surawong. Best regards, Mercure Bangkok Surawong

Good Stay.

Customer review rating 4.0/5

Ray K. Solo - Confirmed reviews ALL

This time has upgraded my booking to Deluxe which I was surprised. The location and the room is good. Nice fitness room. For the room, providing only one key card is quite inconvenient that cannot keep the electricity supply. The air con need to turn on again if I just go down to get my food delivery.

Dear Ray K., thank you for choosing Mercure Bangkok Surawong for your recent stay. We are delighted to hear that you enjoyed our Deluxe room and the convenient location. Your feedback regarding the key card and air conditioning is duly noted and will be shared with our team for further improvement. We hope to welcome you back for another pleasant stay. Warm regards, Mercure Bangkok Surawong

Good stay

Customer review rating 5.0/5

Chidananda P. Families - Confirmed reviews ALL

Everything was great except for breakfast where there were barely any options for vegetarians.

Dear Chidananda P., thank you for your positive review. We appreciate your feedback regarding the breakfast options for vegetarians. We will definitely take this into consideration for future improvements. Looking forward to welcoming you back soon. Best regards, Mercure Bangkok Surawong

Good location

Customer review rating 2.5/5

Ben Couples - Confirmed reviews ALL

No loyalty benefit, wasnt offered welcome drink No 1 tier upgrade

Dear Ben, thank you for sharing your feedback. We apologize for not meeting your expectations regarding loyalty benefits and upgrades. We have now prepared you a new room to move, please contact at the reception for the room move. Your comments are valuable to us and will be shared with the team for improvement. Best regards, Mercure Bangkok Surawong

Very pleasant stay

Customer review rating 4.5/5

Rafael Solo - Confirmed reviews ALL

Room was spacious, kept spotlessly clean every day, as well as bathroom and toilet. Very comfortable bed. Professional and friendly service.

Dear Rafael, We are delighted to hear about your pleasant stay with us at Mercure Bangkok Surawong. It's great to know you found our rooms spacious, clean, and comfortable. Our team is dedicated to providing professional and friendly service to all our guests. We look forward to welcoming you back soon. Best regards, Mercure Bangkok Surawong

Other web-users rate our hotel

  • 188 reviews 7.4/10 Location
  • 311 reviews 7.4/10 Room
  • 286 reviews 8.3/10 Service
  • 202 reviews 9.6/10 Vibe
  • 146 reviews 8.3/10 Cleanliness
  • 140 reviews 5.1/10 Comfort
  • 72 reviews 5.4/10 Breakfast
  • 66 reviews 9.7/10 Bar

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