ibis Styles Bangkok Silom 3.5 stars

Customer review rating (ALL Rating) 4.6/5 3,034 reviews

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289 Silom Road Silom, Bangrak District, 10500 BANGKOK, Thailand

Description

Hotel extras

  • Walking distance to both local transport - Sala Daeng BTS Skytrain and Silom MRT Underground

  • Are only a short walk away, relax in the beautiful tree lined lake of the famous Lumphini Park

  • Discover the variety of our dining venues, BoHo Rooftop Bar & Traditional Thai Soup Restaurant

  • Easy access to amazing Bangkok including Old town, Chinatown, ChaoPraya Riverside, Asiatique

  • Family Suites are available which also allow the entire family to enjoy quality time together

Our accommodation(s)

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Hotel location

ibis Styles Bangkok Silom

289 Silom Road Silom, Bangrak District
10500 BANGKOK
Thailand

GPS:13.727488, 100.531557

Telephone
Fax +66 2 352 5900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PRUNG ROD

Prung rod serves sumptuous daily buffets featuring local and international cuisine for breakfast and lunch. An a la carte menu is available for dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,034 reviews

Customer review rating 5.0/5

Don S. Couples - Confirmed reviews ALL

Easy check-in, beautiful atrium, and well layed out room. Breakfast buffet was excellent.

Dear Don S., Thank you for taking a moment to drop us a note! We wish you a wonderful year ahead and eagerly anticipate your next visit. It will be our pleasure to welcome you back to ibis Styles Bangkok Silom Hotel. Sincerely yours, Nopparat Y. – Night Duty Manager ibis Styles Bangkok Silom Hotel

Customer review rating 3.5/5

Daling N. Families - Confirmed reviews ALL

We stayed from Feb 6 to 13 for a full week. Feb 6 to 9 in a Family Suite, Feb 9 to 10 in two rooms, and we decided to keep two rooms from Feb 10 to 13 so we would not have to transfer again. The rooms were clean and comfortable, and the location is still the best. Very convenient and ideal for exploring the city. Housekeeping did well, and front desk staff like Mus, Nat, P Nong, and Dream were good and accommodating. However, compared to my first stay in 2022, it feels like the hotel has lost some of its charm. Some staff no longer seem as warm or welcoming. The biggest issue was the breakfast experience. The person cooking the eggs consistently had a sour and condescending expression, which made guests feel uncomfortable. It was my father’s first time traveling out of the country and he was unfamiliar with how hotel breakfasts work. The way he was treated was disappointing and unwelcoming. Because of this, despite staying one week, we rarely took breakfast. It honestly took away from the overall experience. Also, the breakfast selection has not changed since my first stay in 2022. It would be nice to see some variety or updates. Still a great location and clean rooms, but service warmth and breakfast experience need improvement.

Dear Daling N., Thank you very much for taking the time to share such a detailed review of your recent stay with us from 6–13 February. We truly appreciate your continued trust since your first visit in 2022 and are grateful that you chose to return and spend a full week with us. We are pleased to know that you found the rooms clean and comfortable and that our location remains convenient for exploring the city. Your kind recognition of Mus, Nat, P’ Nong, and Dream at the Front Desk, as well as our Housekeeping team, is sincerely appreciated. We will be sure to share your compliments with them. At the same time, we are genuinely concerned to read about your disappointment regarding the overall warmth of service compared to your previous stay. Providing friendly, welcoming hospitality is at the heart of what we strive for, and it is disheartening to learn that we did not consistently meet your expectations this time. Please accept our sincere apologies regarding your breakfast experience, particularly the interaction at the egg station. What you described does not reflect the level of courtesy and professionalism we expect from our team. We are especially sorry to hear that your father’s first international trip was affected in this way. Every guest should feel comfortable and warmly welcomed, regardless of familiarity with hotel procedures. We will address this matter directly with our Food & Beverage team to ensure proper coaching and immediate improvement. We also appreciate your feedback regarding the breakfast selection. Guest feedback like yours is invaluable, and we will certainly review our offerings to explore ways to introduce more variety and enhancements. Thank you again for your honest comments. We truly hope to have the opportunity to welcome you and your family back in the future and to provide a much warmer and more enjoyable experience from start to finish. Sincerely yours, Nopparat Y. – Night Duty Manager ibis Styles Bangkok Silom Hotel

Customer review rating 4.5/5

Stylianos K. Solo - Confirmed reviews ALL

Super friendly staff, great location, clean rooms.

Dear Stylianos K., Thank you for taking a moment to drop us a note! We wish you a wonderful year ahead and eagerly anticipate your next visit. It will be our pleasure to welcome you back to ibis Styles Bangkok Silom Hotel. Sincerely yours, Nopparat Y. – Night Duty Manager ibis Styles Bangkok Silom Hotel

Customer review rating 4.5/5

Kieran P. C. Couples - Confirmed reviews ALL

Cool hotel. Aesthetically the hotel is lovely, especially the lobby. Rooms are a bit on the small side and the shower beside the bed was odd. Otherwise everything else was great. Nice breakfast (poorly stocked at times though and grumpy terse attitude from the egg station), the rooftop pool and bar are great, the gym is adequate and check in staff were excellent.

Dear Kieran P. C., Thank you very much for taking the time to share your detailed feedback following your recent stay at ibis Styles Bangkok Silom. We truly appreciate your kind comments and constructive observations. We are delighted to hear that you enjoyed the overall aesthetic of the hotel, especially our lobby design, as well as the rooftop pool and bar, gym facilities, and the warm service provided by our check-in team. Your recognition means a great deal to us and will certainly be shared with the team. At the same time, we sincerely appreciate your honest feedback regarding the room size and bathroom layout. Our design concept focuses on a modern and space-efficient style, but we understand that preferences may vary, and your comments are valuable for our continuous improvement. Please also accept our apologies for the experience at breakfast, particularly regarding the replenishment of items and the service attitude at the egg station. This is certainly not the level of hospitality we strive to deliver. We will address this matter with our culinary team to ensure both product availability and service friendliness are consistently maintained. Thank you once again for your thoughtful review. We truly hope to have the opportunity to welcome you back for an even more seamless and enjoyable stay in the near future. Sincerely yours, Nopparat Y. – Night Duty Manager ibis Styles Bangkok Silom Hotel

Customer review rating 1.5/5

Luke P. Business - Confirmed reviews ALL

I stayed three nights. On the second night at 3am. I was woken up by people screaming, fighting and what sounded like smashing furniture in one of the rooms in the level above or below. On the third night at 2am, I was woken again by two women fighting in the hallway, screaming at each other in english. The other customers are awful. I've never stayed in a hotel in bangkok with so much customer disturbance.

Dear luke p., First and foremost, please accept my sincere apologies for the disturbances you experienced during the night. Being woken at 3:00 AM and again at 2:00 AM due to noise and altercations is certainly unacceptable and not the peaceful environment we strive to provide for our guests. We fully understand how disruptive and distressing such situations can be, especially when you are expecting a comfortable and restful stay. Please be assured that guest safety and comfort are our top priorities. Our team is trained to respond immediately to reports of excessive noise or inappropriate behaviour, and we work closely with security to address such incidents promptly and professionally. Your comments have been shared with our management and security teams to reinforce proactive monitoring of guest corridors and ensure stricter control of disturbances, particularly during late-night hours. While we cannot control every individual’s behaviour, we are committed to maintaining a respectful and secure environment for all our guests. It is truly disappointing to learn that this was your experience, and we deeply regret that it affected your impression of the hotel. We genuinely appreciate you bringing this matter to our attention, and we hope you might allow us another opportunity in the future to restore your confidence in our hospitality. Sincerely yours, Nopparat Y. – Night Duty Manager ibis Styles Bangkok Silom Hotel

Other web-users rate our hotel

  • 3,626 reviews 9.7/10 Location
  • 3,119 reviews 7.1/10 Room
  • 3,006 reviews 9.3/10 Service
  • 49 reviews 8.2/10 WiFi
  • 1,321 reviews 9.3/10 Cleanliness
  • 1,190 reviews 9.3/10 Vibe
  • 1,154 reviews 7.7/10 Amenities
  • 969 reviews 8/10 Breakfast

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