Mercure Bangkok Siam 4 stars

Stayed at this property many times over the years and what always gets me back is the two facts that the staff are always kind, friendly and smiling without being over hotelly friendly. The other fact is that this hotel has everything for a solid nice stay, without trying to be anything else. Nice pool although view is now obstructed by plants. Decent poolbar with solid pricing. Booked the suite this time as rooms are a little on the small side. Suite is nice but the livingroom space is still very limited, but overall really nice room. Location perfect for tourists The only thing I didn't like or understand was, why staying in the suite which is the most expensive room of the hotel and also a privilige room, why the guest is put on floors that are 6-7 floors lower than top floors? Especially when asking the staff and finding iut the occupancy is 50% in the hotel and I am the only person in a suite. One would think staff would be nice and put that guest on the top floor suites then. Weird.

The location of the hotel is good and convenient. All around are shopping malls and just 2 minutes to BTS. Regarding breakfast, still have rooms to be improved. Choices are less. Manner of the restaurant staff are not so friendly! Tasting of the food ☹

Great location. The hotel is just next to the metro station. There are like 3 shopping mall in 5 minutes walking. It is great that the ibis is downstairs and the Mercure is up so all rooms are high floors with a great view. I liked the swimming pool on the top as well. It is a pity that they put some bushes at the end which blocks the view. Would return to this hotel.

Everything went perfectly. Check in process was smooth. Appreciated the welcome gifts and drinks. the room was big and had an awesome view to the city. bed was comfortable. The sliding door in the room is a good idea but the implementation of it was not perfect. It kept opening while in the bathroom and in the end it even fall of the rail and got stuck. The swimming pool is great that it is on the top floor, it is a pity though that there was those bushes there to block the view.

Very convenient location, staffs are very helpful and friendly. Big room ,clean and safe .

Although weather very hot but the room and surrounding were cooling. Only when vacuum the carpet the surrounding should spray some air refresher.

Excellent location !!! Good service !! But what a let down in the following areas :- 1. Club lounge food (stayed in club room) not up to standard for a 4 star hotel !!! Perhaps, the management should pay a visit to Avani Atrium Hotel ... less expensive but more varieties and quality food !!! 2. The lighting is so dull in the bathroom that one will have difficulty applying makeup, contact lens, shaving and etc !!! Please change lighting in bathrooms !!! Would I stay again .... probably not !!!

Excellent location !!! Good service !! But what a let down in the following areas :- 1. Club lounge food (stayed in club room) not up to standard for a 4 star hotel !!! Perhaps, the management should pay a visit to Avani Atrium Hotel ... less expensive but more varieties and quality food !!! 2. The lighting is so dull in the bathroom that one will have difficulty applying makeup, contact lens, shaving and etc !!! Would I stay again .... probably not !!!

Outside was noisy due to construction which was very disturbing! Bed was too soft cause back pain! No swimming pool and no any compliments offered!

I booked 3 rooms for our family holidays directly through Accor as I am a member of Accor and the rates seem better than Booking.com For that category of rooms, the picture on booking.com show that there is a coffee machine in the room. Upon check in, I was disappointed when I was told there is no coffee machine for this category of room. I was made to pay for upgrade to executive room if I want coffee machine and I did. The room is quite small but comfortable. The coffee machine is not Nepresso, some Italien brand,it is ok but I do not like sour or high acidity cofffee.Just a very basic business type room, no luxe. Out of 3 rooms, one was infested with ants and my son was badly bitten on his legs when he woke up the next day. I feedback to the front counter to clean up properly which they did. The location is quite convenient and within walking distance to all the shopping centres. There is 7-11 convenience downstairs which is inexpensive and good for us to get snacks. The executive lounge is small but not bad as they serve breakfast and evening cocktail. For the rate I paid after the upgrade, I would have chosen a better hotel. If u are looking for a budget hotel and can do without coffee machine, this maybe your choice hotel. But still it is not cheap for a budget hotel.

Stayed in Rm2606 with wonderful view of Siam. Appreciate the front office for changing my bed-type from twin to a double. Housekeeping also managed to find a firm pillow when requested.

My 2nd visit to this hotel, love the warm hospitality of the staff and the convenience to get around the shopping belt. it is an inconvenience to have to change the elevator at the 9 floors to get to the room. Can the speed of the elevators improve? for the lounge/bar at the 9 floors, it would be good to offer a simple set breakfast menu for guests who do not need the full buffet-style in the morning. The bathroom scale is not accurate, every 5 min you step on it, the result is not the same.

Visited Bangkok for the first time vacation and stayed here. It was a perfect location to go around. All major malls were close and having MBK center within walking distance from the hotel was a major advantage. The hotel rooms and facilities provided were very good. Breakfast buffet had many options and was great.

Very convenient location at doors steps to BTS, Helpful and friendly staff, Room is clean with comfortable bed, Nice breakfast too.

We stayed 2 nights and it was quite comfortable.