Mercure Bangkok Siam 4 stars

We enjoyed our stay at this hotel. Our suite was as described on Expedia.com website. All the staff at the hotel we interacted with were friendly and pleasant. Our room was serviced everyday and fresh towels and bedding provided on request. We found that the hotel WiFi was good, and allowed us to keep in touch with friends and family, and stream movies on our devices. One down side was that the smart TV’s in our room lacked apps for us to use (Netflix etc) and were only compatible with screen sharing via android devices. We opted for the hotel breakfast and found it offered a good selection of options and these changed slightly everyday. We also tried to use hotel bars, however found that the roof bar closed very early and the lobby bars outdoor space was more of a smoking area (even though the hotel was very particular on checkin that it was a non smoking hotel). The hotel is located in front of the National BTS train station and a short walk to the Siam BTS station so we found getting around easy. We also used the Grab taxi hailing app (which is like UBER) to get about and the hotel pick up/drop off area out front made this even more convenient. We also found the 7Eleven shop at the hotel entrance very convenient for picking up additional supplies.

The position of this hotel is great. You can find anything you need beside this hotel. The staff , especially Rang and Khun O is very polite and helpful. They are willing to help the customers. They really provide the best service for us. I will definitely go to this hotel next time.

From check in to the entire stay. Staffs were very professional courteous and attentive.

An amazing and luxurious hotel, very close to mbk and the other malls, the service was courteous and the breakfast was good, the people at the reception were very nice, And a big thanks to Dej and Nai who always helped and answered every question we had

spent my 5D4N here at Mercure, place was very comfortable and the housekeeping daily was up to our standards! would love to come here again if have a chance and PS bellman named Dej was very, very helpful with me and my Mom throughout our trip here!