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Mercure Bangkok Siam 4 stars

Customer review rating 4.4/5 5,904 reviews

ALLSAFE approved hotel

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Mercure Bangkok Siam
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+ 12 Services

Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTL Paying
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 3 Bar(s)
  • Room service
Business services
  • 4 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330 bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Our accommodation(s)

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and variety of local teas, additional bathrobes and amenities

Superior 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Executive Suite 1 Queen bed

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Non contractual photo

  • Monday
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  • Friday
  • Saturday
  • Sunday

PRIVILEGE CLUB LOUNGE

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

POOL BAR

Cocktails and refreshments 07.00-22.00 hrs.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,904 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,974 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Great location, good stay, very good price and nice breakfast

Customer review rating 5.0/5

Pojana P. Couples - 25/05/2021 Confirmed reviews ALL

I had a good time even just stay in my room. It's clean. View from my room on 23rd floor is good. Breakfast is nice.

Dear Pojana P., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Silence Thai New Year Celebration

Customer review rating 4.5/5

Ake_qi Business - 19/04/2021 Confirmed reviews ALL

Thanks for the hotel management acknowledgement of Accor Plus Platinum Elite member and a well prepared suite room with a plate of fruits as welcome gifts. In response to the COVID-19 pandemic, the hotel had implemented cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in all facilities. I do hope that the hotel would closely monitor the advice of the government authorities continuously especially this new wave of pandemic in Thailand. I encourage all staffs to overcome this tough situation and Stay Strong.

Dear Ake_QI We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. Your compliments regarding the implements about the cleanliness process and efforts did by our team member are well appreciated. We strive to continuously improve the quality of our services to ensure the well being of our guests during their visit. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to welcome you back again soon. Sincerely, Raphaël Hirsch , General Manager

Well located, friendly staff, and safety system

Customer review rating 5.0/5

Rs Families - 19/04/2021 Confirmed reviews ALL

The hotel is really well located—convenient to access(taxi, bus, BTS, local boat), near shopping centers (MBK, Siam Paragon, Central World, Lotus), restaurants(around the hotel are delicious food centers and restaurants from the shopping centers and Santana), attractions (Jim Thomson museum, arts museum, public park, sport stadium)

Dear RS, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and within walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely an asset. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Good location for public transportation

Customer review rating 4.0/5

Tony Couples - 18/04/2021 Confirmed reviews ALL

Nice room, tiny but the bed was nice. There is a convenience store down the lobby 24 hour service. Welcome drink nearby the check-in was good. Room was clean and tidy, basic amenity was provided.

Dear Tony We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback, your compliment with the cleanliness of the room are well appreciated . Thus, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Good location and good service

Customer review rating 4.0/5

Anonymous Business - 10/04/2021 Confirmed reviews ALL

Overall, my experience is as I expected it to be.

Dear valued guest , I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and within walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Good stay, very clean and nice room allocated

Customer review rating 5.0/5

Anat H. Solo - 03/03/2021 Confirmed reviews ALL

Your staff at the Front desk is amazing and very professional, Big thank you to the Front Office Manager who reminded me of the member benefit and offered for the late checkout that is really appreciated

Dear Anat H., Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We are pleased to read that our front office manager had made your stay a better one. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Comfortable room

Customer review rating 5.0/5

Anonymous Friends - 02/03/2021 Confirmed reviews ALL

I'm feel relaxed and comfortable while I stayed here impressed that in the room had a card inside for going out without take the card always

Dear valued guest, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. I will share your comments with our team. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Fantastic location, nice facilities and best customer service in its class

Customer review rating 5.0/5

Hugh Business - 24/02/2021 Confirmed reviews ALL

I have been checking in at many Accor, SPG, and Hilton 3-4-5 star-rated hotels for over 20 years. I am writing this review on my second check in of this great hotel. When comparing Mercure among its competition within the SAME CATEGORY, the Mercure Bangkok Siam reigns supreme. Note: I find that some reviewers does a disservice to a hotel by unfairly judging a 4 star hotel with the standards of a 5 star premium hotel. This is like comparing a Honda Civic with a Mercedes. Let’s be real here folks. 5/5 for Location. Hotel is located right by a major BTS National Stadium which is one station away from Paragon Siam and CentralWorld, and is a short walk from MBK Mall with its plethora of shops and good eateries. 5/5 for gym and pool facilities. I am an avid swimmer and I can vouch the pool - albeit not the largest in Bangkok - is always kept clean and it’s a very decent size for swimmers doing laps. I don’t have a clue as to what some reviewers are saying about the pool being too small for swimming. This pool can easily accommodate 3-5 lap swimmers at the same time. I am at the hotel gym daily and have managed to work up a great sweat on the good cardio machines and the nice range of free weights each and every time. The gym is even equipped with a nice air purifier. What more can you possibly ask for in a gym and a pool from a hotel of its category! 5/5 for Suite room. The suite room - always clean and bright - which I am staying in has a separate living room area from the bedroom ensuite. Large windows in both areas showcase spectacular city views. The fridge is replenished every day with complimentary drinks. 4.5/5 for breakfast and lounge. Yes the pandemic has shrunk the number of visitors to Bangkok substantially and all hotels are doing their best to cut cost without compromising service. Mercure Siam has had to close its Lounge so I can’t really grade the lounge service while breakfast is mostly served a la carte with your choice of an American continental breakfast, some decent bakeries, Asian fried rice and chicken or pork congee. Maybe the bacon is a bit rubbery on a quite a few occasions, perhaps they can fry a smidge longer to give it that crunch. 5/5 great value for your money! Check around and you will see for yourself. 5/5 for service and hospitality. The exemplary service starts at the top from the hotel manager to the housekeeping staff who all radiate a genuine concern for the well-being and comfort of the guests. This without exception is why as much as I like to be pampered at the 5 star premium hotels , am now a fan of the Mercure Bangkok Siam!

Dear Huy L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch (Mr.) General Manager

Great location

Customer review rating 4.5/5

Steve Families - 22/02/2021 Confirmed reviews ALL

Great value for money as a family of 5 and sofa bed made up free of charge which was appreciated.

Dear Steven Ropata D., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However regarding to royalty member In this year we have special promotion for Fast track and double point which is valuable for our member. for more information please follow the link below https://all.accor.com/gb/thailand/promotions-offers/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located

Customer review rating 4.0/5

Sirikul Families - 11/01/2021 Confirmed reviews ALL

Everything is comfortable, the rooms are good.

Dear Sirikul We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Stay here for secound time

TripAdvisor rating 3.0/5

kaninl858 Solo travel - 29/12/2020 TripAdvisor review

I stayed at this hotel for second time. My room was good except hot water was not working. They offered me to change the room and upgraded me to higher type. However, Hot water still not working. I ordered room service for breakfast. Toast was overcooked and gone black. Gym , Pool was average seem no good maintenance.

Dear kaninl858, Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam hotel. We appreciate your genuine feedback; we do sincerely apology for the inconvenience which occurred during your visit and we do regret to read that our services did not meet your expectations. We always listen to our customers therefore your comment has been shared among the team in order to take appropriate steps to enhance our guests’ experiences. Again thank you for your contribution towards our improvement and we hope you would give us an opportunity to better serve in the near future. Sincerely, Raphael Hirsch General Manager

Good!

TripAdvisor rating 5.0/5

zommyslam 22/12/2020 TripAdvisor review

- Nice service - Great location - Value for money - Very Best price - Well proper amenity - There is convenience store at ground floor, very convenience for guess. Easy to grab anything at standard price.

Dear zommyslam Thank you very much for sharing your experience at the Mercure Bangkok Siam. We warmly appreciate you wonderful feedback and are very pleased to hear about your overall satisfaction. Again, thank you for your review and for recommending our property. We look forward to welcome you back soon. Best regards . Raphael Hirsch, General Manage

Really good time at Mercure Siam

Customer review rating 5.0/5

Suppakorn R. Families - 16/12/2020 Confirmed reviews ALL

Good as service, room, location, food and other all facility

Dear valuable guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

good sleep with great view on 27th floor

Customer review rating 5.0/5

Tam Families - 15/12/2020 Confirmed reviews ALL

The room was quiet, clean and I had a great view with a comfy bed. I would say that the location is the hotel's strength, with various shopping center around and easy access to BTS National Stadium. But sorry to say that this was the most limited breakfast that I have ever had. There was not variety choice for the menu.

Dear Tam, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Your compliments toward our team members and with the convenient location are highly appreciated. Thank you for sharing your genuine breakfast experience, nothing is more valuable than your feedback as it help us to focus on the areas which need to be improve. Thank you for sharing your experience with us and we look forward to welcome you back again in the near future to witness our commitment. Warmest regards, Raphael Hirsch General Manager

Well located

Customer review rating 4.0/5

Tristan Couples - 14/12/2020 Confirmed reviews ALL

Everything was fine

Dear Tristan, Thank you for taking the time to fill in our guest survey satisfaction and for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raphael Hirsch General Manager

A great hotel at a perfect location with a disappointing breakfast.

TripAdvisor rating 4.0/5

rutger777 05/12/2020 TripAdvisor review

My wife, daughter and I loved sleeping at this hotel. The room was spacious, quiet, clean and had a great view. The staff was also very attentive. We were however very disappointed by the breakfast. As an Accorplus Platinum member, I can easily confirm that choice-wise, this was the most limited breakfast that I have ever had in any Accor hotel. The coffee quality was also way below the usual Accor standard.

Dear rutger777, We are pleased to read your great family visit at the Mercure Bangkok Siam hotel Thank you for praising the team members with such a rewarding feedback, your compliments regarding the spacious and clean rooms as well as the great view are well appreciated by us all. We noticed your disappointing breakfast experience and we do regret that our services did not meet your expectations. Your constructive experience has been shared among the team for further services improvement. Again, thank you for your recent stay and we look forward to welcome you back to demonstrate our commitments in guest satisfaction. Kind regards, Raphael Hirsch General Manager

Great location, but dated room and filthy carpet and couch

TripAdvisor rating 3.0/5

Saroj1177 06/02/2020 TripAdvisor review

Location of this hotel is fantastic. Breakfast was okay, nothing spectacular but the wait was just ridiculous. Room was small but acceptable, but the room carpet and couch were just filthy and dusty. We got bitten by bed bugs badly. Air-con was not working very well. We turned it to the coolest and highest fan but was still warm. We reported this to the front desk. They sent a mechanics to look at it and they admitted it was quite warm. They suggested that we left it on for another night and it might get better. Hello.. we had tried this for the last 3 nights already so how many more nights we had to try? Friendly staff at check in and check out. Overall, it was an okay stay.

Dear Saroj1177, Thank you for taking the time to your recent experience with us at the Mercure Bangkok Siam hotel. I would like first to apologize for the inconvenience you have experienced in the room, it was surprising to hear about your feedback about the room cleanliness as our housekeeping team usually receive praises about their daily personal investment in the cleaning process and impeccable results. We did not have the opportunity to recover your satisfaction during your visit unfortunately, I would like to reiterate my sincerest apologies for the inconvenience as your satisfaction was seriously affected. We endeavor to provide the best service to our customers, as guest experience is our prime concern. Rest ensure that your comment will be use as a study case to prevent from similar occurrence in the future. And in spite of it I am delighted to read your positive feedback regarding the hassle check in and check out process as well as the friendliness of our team. Thank you again for sharing your experience on TripAdvisor community and we look forward to welcome you again and better serve you. Kind regard, Raphael Hirsch General Manager

Kelly

TripAdvisor rating 5.0/5

Kelly124124 05/02/2020 TripAdvisor review

Location was convenient, next for the BTS station, check in and check out easy , every day cleaning service clean, breakfast start 6:00am was good idea, we will consider next trip come back again to stay .

Dear Kelly124124, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is delightful to hear about your overall good experience and I am pleased to learn that the cleaning service as well as the breakfast time and facilities met your expectations. Thank you again for sharing your experience, and we look forward to welcome you again for your future visit in Bangkok Sincerely, Raphael Hirsch General Manager

Still good

TripAdvisor rating 4.0/5

Snuggelpuff Solo travel - 17/01/2020 TripAdvisor review

Stayed at this property many times over the years and what always gets me back is the two facts that the staff are always kind, friendly and smiling without being over hotelly friendly. The other fact is that this hotel has everything for a solid nice stay, without trying to be anything else. Nice pool although view is now obstructed by plants. Decent poolbar with solid pricing. Booked the suite this time as rooms are a little on the small side. Suite is nice but the livingroom space is still very limited, but overall really nice room. Location perfect for tourists The only thing I didn't like or understand was, why staying in the suite which is the most expensive room of the hotel and also a privilige room, why the guest is put on floors that are 6-7 floors lower than top floors? Especially when asking the staff and finding iut the occupancy is 50% in the hotel and I am the only person in a suite. One would think staff would be nice and put that guest on the top floor suites then. Weird.

Dear Snuggelpuff, Thank you for your returning and for taking the time to share your valued feedback regarding your recent stay at the Mercure Bangkok Siam. I was delighted to learn about your overall good experience with the hotel services and facilities. I appreciate your honest thoughts regarding the Executive Suite room, kindly be informed that the hotel is designed with 7 Executive Suite rooms. There is one Suite per floor from 18th to 24th floor, all the Executive Suite rooms are facing the National Stadium therefore our team could not allocate your room upper than the 24th floor. However, please note that our front office team endeavor to assist customers to ensure their visit will be a memorable one. Rest assure that your preferences for Executive Suite room is well acknowledged by our teams. Thank you once again for your recent stay and for your genuine feedback. We look forward to welcome you again for another memorable experience. Warmest regards, Raphael Hirsch General Manager

Great hotel, good location

TripAdvisor rating 5.0/5

Tamás K Couples - 13/01/2020 TripAdvisor review

Great location. The hotel is just next to the metro station. There are like 3 shopping mall in 5 minutes walking. It is great that the ibis is downstairs and the Mercure is up so all rooms are high floors with a great view. I liked the swimming pool on the top as well. It is a pity that they put some bushes at the end which blocks the view. Would return to this hotel.

Dear Tamás K, Thank you for your great review regarding your recent visit at the Mercure Bangkok Siam. I am delighted to read that your stay was very comfortable and relaxing ; it is also pleasant to learn that you enjoyed our outlets on the rooftop such as the rooftop the pool. The hotel is indeed conveniently located in the hear of Bangkok City and close to the main shopping malls. Again, thank you for taking time to post a review on the TripAdvisor community and we look forward to welcome you back for your future visit in Bangkok. Best regards, Raphael Hirsch General Manager

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