Mercure Bangkok Siam 4 stars

Customer review rating (ALL Rating) 4.6/5 878 reviews

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927 Rama 1 Road Wangmai, Pathumwan, 10330 BANGKOK, Thailand

Description

Hotel extras

  • Discover newly renovated rooms and facilities

  • Only steps away from the BTS SkyTrain and public transport connection

  • Easy walk to Siam Paragon, Siam Square, Siam Center, MBK & Bangkok Art & Culture Centre

  • Rooftop swimming pool and fully equipped fitness centre

  • Ideal for exploring Bangkok’s shopping and entertainment attractions

Our accommodation(s)

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Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai, Pathumwan
10330 BANGKOK
Thailand

GPS:13.746724, 100.528938

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE EIGHT RESTAURANT

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  878 reviews

Customer review rating 4.5/5

Kanrawee S. Families - Confirmed reviews ALL

I love the staff service..very kind. It would be great if the hotel has a lounge for member

Dear Khun Kanrawee S., Thank you very much for your kind feedback and great rating. We are delighted to know that you enjoyed our convenient location near MBK, Siam, and the BTS station, as well as the warm and kind service from our team. We also sincerely appreciate your suggestion regarding a member lounge. Your feedback is valuable to us and will be shared with the relevant team for future consideration. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 4.5/5

Yuxuan D. Friends - Confirmed reviews ALL

The porter on the ground floor was very friendly and dedicated. The room cleaning staff on the 18th floor was also very professional. I was very happy to get a towel elephant. I had a great time on this trip. Thank you all.

Dear Yuxuan D., Thank you very much for your kind feedback. We are delighted to hear that you appreciated our well-located hotel and that our team made a positive impression on your stay. It is especially wonderful to know that our porter and housekeeping provided dedicated service with professional and attentive. We are also pleased to hear that you enjoyed the towel elephant—this small touch is part of our effort to create memorable experiences for our guests. Thank you once again for your kind words. We are very happy to know you had a great time and look forward to welcoming you back again in the future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 4.0/5

Yi J. Families - Confirmed reviews ALL

Facilities too all old

Dear Yi J., Thank you for sharing your feedback. We are pleased to know that you appreciated our convenient location. However, we regret to learn that the facilities did not meet your expectations and appeared outdated during your stay. Please be assured that your comments have been shared with our management team. We are continuously reviewing our property and have plans in place to improve and refresh our facilities to enhance the overall guest experience. We truly appreciate your feedback and hope to have the opportunity to welcome you again with a more comfortable and updated stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 5.0/5

Farahiza B. R. Business - Confirmed reviews ALL

The best location to stay.

Dear Farahiza B. R., Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had another comfortable stay and that our convenient location near MBK Center continues to make your visits enjoyable. It is especially rewarding to know that our friendly team contributed positively to your experience. Your kind words truly motivate us to continue delivering the warm hospitality and comfort that our guests value. We sincerely appreciate your continued trust and look forward to welcoming you back again for another memorable stay in the near future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 2.5/5

Toni T. Families - Confirmed reviews ALL

OLD HOTEL BUT GOOD FOR TRANSFER AND MALL VISIT- NO BREAKFAST. + I couldn't believe you were charging for the laundry bag. I had nowhere to put the dirty clothes in my suitcase so I used it and at the reception I found out that I had to pay 150 baht for it!! Maybe because it's 4 stars? You know, I already paid quite a bit for a night so what's the problem with charging a symbolic price like 20 baht for it or not charging at all?? In the end I decided to open it and throw all the dirty clothes into the suitcase and return the bag. It made me angry..

Dear Toni T., Thank you very much for taking the time to share your detailed feedback. We sincerely regret that your experience did not fully meet your expectations, particularly regarding the attentiveness of our team and the situation with the laundry bag. While we are pleased to know that you found our location convenient for transfers and nearby shopping, we are truly sorry for the frustration caused during your stay. Please allow us to clarify that, in line with our commitment to sustainability, the in-room laundry bags are made from 100% cotton and are designed to be reusable after washing. Should guests wish to take the bag home, a charge of THB 150 applies, as indicated on the price tag attached. This pricing is consistent for all guests. We regret any inconvenience or misunderstanding this may have caused. We also appreciate your valuable comments regarding the condition of the elevator, flooring, and in-room facilities. Your feedback has been shared with our management team as we continuously review areas for improvement and future renovation plans. Furthermore, we are sorry to hear that the service did not fully reflect the level of warmth and hospitality you experienced elsewhere. Your comments about our team’s engagement and attentiveness are taken seriously, and we will reinforce the importance of delivering a more welcoming and personable experience to all our guests. We truly value your feedback, as it helps us to improve. We hope to have the opportunity to welcome you again and provide you with a more seamless and enjoyable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Other web-users rate our hotel

  • 2,320 reviews 9.8/10 Location
  • 1,655 reviews 8.2/10 Room
  • 2,770 reviews 9.5/10 Service
  • 63 reviews 5.9/10 WiFi
  • 812 reviews 9.1/10 Cleanliness
  • 796 reviews 9.1/10 Breakfast
  • 749 reviews 9.3/10 Food
  • 621 reviews 6.1/10 Comfort

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