Mercure Bangkok Siam 4 stars

Customer review rating (ALL Rating) 4.6/5 918 reviews

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Mercure Bangkok Siam - Image 1
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927 Rama 1 Road Wangmai, Pathumwan, 10330 BANGKOK, Thailand

Description

Hotel extras

  • Discover newly renovated rooms and facilities

  • Only steps away from the BTS SkyTrain and public transport connection

  • Easy walk to Siam Paragon, Siam Square, Siam Center, MBK & Bangkok Art & Culture Centre

  • Rooftop swimming pool and fully equipped fitness centre

  • Ideal for exploring Bangkok's shopping and entertainment attractions

Our accommodation(s)

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Room 1

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai, Pathumwan
10330 BANGKOK
Thailand

GPS:13.746724, 100.528938

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Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE EIGHT RESTAURANT

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  918 reviews

Customer review rating 5.0/5

T J. H. T. Couples - Confirmed reviews ALL

Dear T J. H. T., Thank you very much for sharing your wonderful feedback. We are delighted to hear that you had a great stay with us and enjoyed our convenient location surrounded by shopping malls, convenience stores, cafes, and restaurants. It is also wonderful to know that the birthday cake provided by our team helped make your stay more special. Regarding the room slippers, we would like to share that slippers are not automatically placed in the room as part of our sustainability initiatives. However, they are available upon request, and our Front Office team will be happy to assist whenever needed. Thank you once again for your kind recommendation and valuable feedback. We truly appreciate your support and look forward to welcoming you back again soon for another comfortable and enjoyable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 4.5/5

Dominique R. M. M. Solo - Confirmed reviews ALL

Dear Dominique R. M. M., Thank you very much for sharing your feedback. We are delighted to hear that you appreciated the room quality, friendly and professional service from our team, as well as our breakfast selection that caters to various food cultures and preferences. Regarding the bottled water, please allow us to clarify that complimentary drinking water is provided in the refrigerator inside the room rather than in the bathroom, as part of our room setup. Should you require additional bottles or any further assistance, our Front Office team will be happy to assist you at any time. Thank you once again for your valuable feedback and support. We truly appreciate your comments and look forward to welcoming you back again in the future for another enjoyable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 4.5/5

Sean B. L. Business - Confirmed reviews ALL

Dear Sean B. L., Thank you very much for sharing your wonderful feedback. We are delighted to hear that you experienced great hospitality from our team throughout your stay, from check-in to departure. It is also wonderful to know that you found your room to be well appointed, clean, comfortable, and enjoyable. Your kind words are truly appreciated and will be shared with our team as encouragement to continue delivering warm hospitality and memorable experiences for all our guests. Thank you once again for your support. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 4.5/5

Christopher C. Couples - Confirmed reviews ALL

Dear Christopher C., Thank you very much for taking the time to share your feedback. We are delighted to hear that you were pleased with the service provided by our reception team. We also truly appreciate your kind recognition of Fah from our restaurant, as well as Nhui and Dej from our Concierge team. Your compliments will be shared with them as encouragement. At the same time, we sincerely apologize for the noise you experienced during your stay. We understand how important a quiet and comfortable environment is, and we appreciate your feedback as it helps us identify areas for improvement. Thank you once again for your valuable comments. We look forward to welcoming you back again in the future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Customer review rating 2.0/5

Tan D. Families - Confirmed reviews ALL

Dear Ms. Tan D., Thank you very much for taking the time to share your detailed feedback with us. Regarding the welcome drink benefit, we would like to kindly clarify that at the time of your stay, your membership status was Classic Member, which does not include the welcome drink entitlement. We would highly recommend continuing your membership journey and maintaining your status towards Silver Member level, which provides additional privileges, including welcome drinks and late check-out benefits (subject to availability). With regard to breakfast, please note that your reservation was made without breakfast included. However, in order to provide you with more convenience and enhance your stay experience, our team was pleased to offer you a special breakfast rate during your stay. Although you were staying with us as a Classic Member on this occasion, we truly appreciate your loyalty as our regular guest. As a gesture of our appreciation, our team was pleased to accommodate your requests by arranging early check-in and late check-out for you whenever possible. We also sincerely appreciate your comments regarding the new room design and the L9 lobby area. Your feedback is very important to us and has been shared with the relevant teams for further consideration as we continuously strive to improve our facilities and services. Thank you once again for your valuable feedback and for your continued support. We truly appreciate your loyalty and look forward to welcoming you back for another pleasant stay, with the opportunity to provide you with an even better experience. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Other web-users rate our hotel

  • 2,325 reviews 9.8/10 Location
  • 1,689 reviews 8.2/10 Room
  • 2,956 reviews 9.4/10 Service
  • 56 reviews 5.3/10 WiFi
  • 852 reviews 9.2/10 Breakfast
  • 827 reviews 8.9/10 Cleanliness
  • 789 reviews 9.4/10 Food
  • 638 reviews 6/10 Comfort

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