Mercure Bangkok Siam 4 stars

Travelling with two teenagers; the other oneinterested in shopping, the other one spending time by the pool. The room in 28th floor had a great view over the city and the pool in the roof top was nice and breezy even when the weather was hot. 7eleven downstairs was easy Access even for my girls to pick up some drinks or snacks. Very good location for accessing the different places in the town with the skytrain. Tesco, MBK & Siam Paragon shopping complex within short walking distance. Poolside menu & food very tasty and reasonable priced.

Room service was good. Morning breakfast was average, probably should have more variety for different days.

The location is very convenient as there are many shopping centres nearby around the Siam Station. The hotel is next to the National Stadium Station. There is a 7-Eleven on the Ground level, and many eating places nearby. The buffet breakfast is good as they will have different menu everyday. However, I experienced the hotel building swaying (I stayed on 26th storey) when Laos had earthquake last week.

Requesting tax receipt during my checkout and reception offer to keep my receipt with dropped bag. After 6 hrs out passed, i came and take my stuff and asked for my receipt, they took 30 mins waiting and presenting by duty manager with answering of a copy of tax receipt has finished without any earlier informed. They offer me to post the receipt 2 days after. They has no professional of managing at all. Anyway, finally i got the receipt after 3 days

The Hotel prepared a mini surprise for my belated birthday which was very thoughtful of them. The hotel was clean and the room service was good. The gym was also good although one of the track mill was down (there were only 2) so users have to wait their turn. Staff were friendly and there was a 7-11 at the lobby which made it very convenient for guests. I would recommend that you have a TV directory so guests would know which channel is available instead of surfing through all the channels. Overall a pleasant experience,

the location and setting are extremely convenient. but the bed is far too soft for me. pillow too high. service is very friendly and helpful. petition between walls are sound proof and can avoid disturbance from other users. i personally like to have the option to open the window for fresher air.

Overall is good I enjoyed staying here. Room cleanliness is good/ average breakfast/ service is good but what I don't enjoy much was the lift arrangement that need to take to level 9 then change from there to Mercure section.

The hotel is at center of capital. It is easy to go to shopping and visit some places. However, Cheking process step was slowly and need to improve.

I've been travelling to Bangkok a while back but did not ever thought about staying at the Mercure Bangkok Siam. I like that it's right beside the BTS and there's 7-11 downstairs. I was given an early check-in which was great.

Check in was good. Request was accommodated. But do not have hard pillow. Room default pillow is too soft, even when I used 3 together.

Firstly they check in us to a handicapped room and we waited for another hour for a normal room that we book. When I asked the conceirge to help me with a reservation with a massage center, they simply call and pass me the phone. Well I can do that too if I could speak thai I won't even need your help. My girlfriend have make arrange for the cake delivery to the room for my birthday but she need to personally go down to pick the cake. The service and communication is absurb.. It's really bad. The bed is in real bad condition as well. Well my room is 2008 you can check the bed out.

They are very helpful. Only 2mins near BTS My friend”s birthday ..they will give her surprise. Nice arrangement. We will come again when we go to Bangkok.

This is the third or fourth time staying with Mercure. Sadly, this time it fell way short of my expectations. On the first day, toothbrushes and room footwear were not provided, and I had to request for them. Over the course of the next few days, I found that the room service staff would check that as long as I had one set of consumables that were not finished, I would not get additional supplies. This practice applies to all consumables such as: 1) toothbrushes 2) bar soap 3) liquid soaps 4) footwear 5) water While environmentally friendly, this practice reflects very badly on the hotel as I feel that you are being cheap with your guests. Further, these items are disposables, so technically you should be giving more of these items if they are not of a long-lasting quality. Two examples strike me the most: 1) After 4 days of brushing, the toothbrush bristles were deformed and could not clean my teeth properly. However, this was not changed and I had to request for new toothbrushes. These should be either improved or changed daily. 2) I was supposed to get two bottles daily. On one day I finished one bottle and drank some water from the other. What your staff did was to put the unfinished bottle on the stand where the new water was supposed to be, and gave me only one new bottle. 3) I wanted more bar soap. This is the first time my experience at Mercure has been like this. I am confused as to why.

Comfortable and clean room. Easy check in anf chrck out. Late check out for member. Great!!

Amazing location and I did feel more welcomed.