Mercure Bangkok Siam 4 stars

Excellent location !!! Good service !! But what a let down in the following areas :- 1. Club lounge food (stayed in club room) not up to standard for a 4 star hotel !!! Perhaps, the management should pay a visit to Avani Atrium Hotel ... less expensive but more varieties and quality food !!! 2. The lighting is so dull in the bathroom that one will have difficulty applying makeup, contact lens, shaving and etc !!! Please change lighting in bathrooms !!! Would I stay again .... probably not !!!

Excellent location !!! Good service !! But what a let down in the following areas :- 1. Club lounge food (stayed in club room) not up to standard for a 4 star hotel !!! Perhaps, the management should pay a visit to Avani Atrium Hotel ... less expensive but more varieties and quality food !!! 2. The lighting is so dull in the bathroom that one will have difficulty applying makeup, contact lens, shaving and etc !!! Would I stay again .... probably not !!!

Outside was noisy due to construction which was very disturbing! Bed was too soft cause back pain! No swimming pool and no any compliments offered!

I booked 3 rooms for our family holidays directly through Accor as I am a member of Accor and the rates seem better than Booking.com For that category of rooms, the picture on booking.com show that there is a coffee machine in the room. Upon check in, I was disappointed when I was told there is no coffee machine for this category of room. I was made to pay for upgrade to executive room if I want coffee machine and I did. The room is quite small but comfortable. The coffee machine is not Nepresso, some Italien brand,it is ok but I do not like sour or high acidity cofffee.Just a very basic business type room, no luxe. Out of 3 rooms, one was infested with ants and my son was badly bitten on his legs when he woke up the next day. I feedback to the front counter to clean up properly which they did. The location is quite convenient and within walking distance to all the shopping centres. There is 7-11 convenience downstairs which is inexpensive and good for us to get snacks. The executive lounge is small but not bad as they serve breakfast and evening cocktail. For the rate I paid after the upgrade, I would have chosen a better hotel. If u are looking for a budget hotel and can do without coffee machine, this maybe your choice hotel. But still it is not cheap for a budget hotel.

Stayed in Rm2606 with wonderful view of Siam. Appreciate the front office for changing my bed-type from twin to a double. Housekeeping also managed to find a firm pillow when requested.

My 2nd visit to this hotel, love the warm hospitality of the staff and the convenience to get around the shopping belt. it is an inconvenience to have to change the elevator at the 9 floors to get to the room. Can the speed of the elevators improve? for the lounge/bar at the 9 floors, it would be good to offer a simple set breakfast menu for guests who do not need the full buffet-style in the morning. The bathroom scale is not accurate, every 5 min you step on it, the result is not the same.

Visited Bangkok for the first time vacation and stayed here. It was a perfect location to go around. All major malls were close and having MBK center within walking distance from the hotel was a major advantage. The hotel rooms and facilities provided were very good. Breakfast buffet had many options and was great.

Very convenient location at doors steps to BTS, Helpful and friendly staff, Room is clean with comfortable bed, Nice breakfast too.

We stayed 2 nights and it was quite comfortable.

Every things are good. Front Desk/check in process very smooth

As Accor member, to stay in Accor hotels will always be my top priority. So, during our family short trip to Bangkok, Thailand, I booked Mercure Siam for entire stay in Bangkok. Two days before arrival, got email from Mrs Deborah Mata, as Guest Relation Manager, informing about my plan to stay in Mercure Siam Bangkok and asking about my exact schedule. Thank you Mrs Deborah. Arrived in Suvarnabhumi Airport at 4.30 pm, and arrived in the hotel around 7 pm. We checked in in Privelege Lounge on 25th floor, and Mr Raphael is waiting for us in there, greeting my family. He and his team explaining everything about our stay, we have a discussion there, and surprisingly Mr Raphael can speak Bahasa. Our room upgraded to Suite Room, because Mr Raphael concern about comfortness of my family stay. Thank you Mr Raphael, nice meeting you. Overall stay in the hotel is fabulous.They have great ambience inside the hotel, and very strategic location just beside National Stadium BTS Station. Mostly we're using BTS train because of traffic jam in most area of Bangkok, almost same like in Jakarta, Indonesia. From hotel to Siam area, where many shopping malls located, only several minutes walking from the hotel. Great area! During check out, Mr Raphael is greeting my family again to say goodbye. Great in touch to the costumer! If we have another opportunity to visit Bangkok, for sure we will back to Mercure Siam again.

Appreciate the clean environment, polite staff and the good location of the hotel, which makes it really convenient and provide easy access to shops and downtown district.

The stay at the hotel has been a great experience in especially it is located centrally with easy access to many places that we wish to travel to. The staff of the hotel has been very friendly and helpful be it during our check-in and check-out with prompt and seamless processing. The bellman (Vitthaya Ls and Sam) have been very helpful in providing us with the information and advices on our transportation arrangement and enquiries. We wish to express our deepest gratitude to all the assistance provided to us by the staff during our stay at the hotel. However, we also wish to feedback that the breakfast menu should have different varieties every day as it seems that majority of the food served during breakfast are almost the same during our 4 nights of stay at the hotel. This will be one area of improvement that we feel the hotel may wish to look into.

We stayed 2 nights - 14 and 18 Dec. Upon request, the hotel set up our sofa bed, additional towel and toothbrushes quickly. Majority of the front reception staff are friendly and welcoming. We are happy that the hotel acceded to our request for high floor and connecting rooms.

The location was very convenient.