Mercure Bangkok Siam 4 stars

Customer review rating 4.4/5 5,690 reviews
Mercure Bangkok Siam
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+ 21 Services
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Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTLPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Our accommodations

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and additional Privilege Club amenities and access to Club Lounge with complimentary snacks and beverages all day

Superior 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Executive Suite 1 Queen bed

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Photo non contractuelle / Strictly non binding

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Photo non contractuelle / Strictly non binding

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,690 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,952 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Decent Stay

Customer review rating 4.4/5

Fiona K. Families - 10/02/2020 Confirmed reviews ALL

The hotel was clean & near a BTS station & near the MBK mall, which was convenient. The provisions in the room was minimal for a 4 star hotel. There were no bedroom slippers & when I asked the front desk, was told that it will only be provided upon request. There was also no vanity amenities, not sure if I had to ask but then there r other hotels which provide w/o me asking. Didn’t like that.

Dear Fiona, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam hotel. It is always a pleasure to receive constructive feedback from our customers as it allow us to improve our services. I have well acknowledged your concern regarding the amenities; as informed by our team members all the room amenities such as slippers, toothbrus, vanity kit,... are provided upon request. I sincerely regret to hear that your satisfaction was affected by this concern. Rest assured that we will do our best to implement actions to impact positively on our services;as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Convenient location

Customer review rating 4.4/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

I stayed here with my wife for 4 nights in February, and we had a pleasant time. The hotel location is very conveniently located right outside the sky train station, and is within easy walking distance to the Siam Center and Siam Paragon shopping and restaurants. The room was very comfortable and the breakfast buffet was generally very good. The pool area is quite small and in the evening it does get crowded with sometimes not enough loungers for the number of people there.

Dear valued guest, Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. It was also, pleasant to know that had the time to appreciate the roof top pool facility on the 29th floor, and your valued feedback about the equipment have been well acknowledged. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Great stay as ever

Customer review rating 4.4/5

Cecilia Families - 10/02/2020 Confirmed reviews ALL

Check in and out were done efficiently. Front office staffs are always smiling and greeting us whenever we walked past them. Housekeeping team were also great in maintaining a clean and comfortable room. A more variety during breakfast as during our 7 days stay, food variety is almost the same daily.

Dear Cecilia, Thank you for taking the time to share your fabulous experience at Mercure Bangkok Siam hotel. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your compliments toward our staff reception and housekeeping team are well appreciated. Your feedback is integral to our ability to continue to improve our service. Once again thank you for your genuine feedback and we look forward to welcome you back for another memorable visit. Kind regards, Raphael Hirsch General Manager

Relaxing Stay

Customer review rating 4.4/5

Adeline Families - 09/02/2020 Confirmed reviews ALL

Front desk staff were prepared and concierge service were perfect and ready to provide help. During this stressful period, staff were cautious and were still able to maintain their service standard

Dear Adeline, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam I was so pleased to hear about your relaxing experience with us. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable visit with us. Warmest regards, Raphael Hirsch General Manager

Very well located

Customer review rating 4.4/5

Michelle L. Solo - 09/02/2020 Confirmed reviews ALL

Stayed 4 nites and I was very satisfied with the spacious room: King size bed, everything fine with bathroom. Excellent breakfast (even tea was quite good ;) )

Dear Michelle, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. I will share your comments with our team. Your great compliments with the excellent breakfast buffet selection as well as the spacious room are highly appreciated by us all. Your satisfaction is surely our best reward and your feedback a great support for our services improvement. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Remains our favorite hotel in Bangkok

Customer review rating 4.4/5

Franz Couples - 08/02/2020 Confirmed reviews ALL

So after a year we returned back to Bangkok to our favorite Hotel - Mercure Siam. Again we were very happy with our choice! From the moment of arrival we always feel home in this hotel, a warm and friendly welcome, fast check in, room towards the city side, away from the elevator, all works perfectly. Biggest asset remains the very motivated staff. Pear, Mo, Rin and Nan from the reception took care of every request and the staff at the sky bar was as usual very service oriented, fast and showed us the best offers. We look forward to our next stay already. Besides this, we recommend the hotel for its location. MBK shopping mall (restaurants, shopping, cinema, etc.) is just across the street, easy to access, same for the BTS (stop National Stadium), which is right in front of the hotel. Explore the whole possibilities of Siam Square and the big malls (Siam Paragon and Central world), there is shops for every budget.

Dear Franz, Sawadee kha ! What a delightful feedback. We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for making our property your first place to stay when you visit Bangkok. We hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Great Location

Customer review rating 4.4/5

Felix L. Couples - 08/02/2020 Confirmed reviews ALL

Great location within Siam area, easy accessibility to anywhere. B'fast spread was sufficient though sharing with Ibis guests & can be a little crowded. Overall, a great satisfying stay in Mercure BKK Siam.

Dear Felix, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Your constructive comment has been well acknowledged for our further improvements. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and welook forward to welcome you again for your future visit in Bangkok. Warmest regards, Raphael Hirsch General Manager

Good stay

Customer review rating 4.4/5

Leonard Business - 06/02/2020 Confirmed reviews ALL

it was fine, economy lodging with a professional flair. Gym could you some new equipment.

Dear Leonard, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam hotel. I am pleased to hear that you had the opportunity to enjoy the roof top Fitness area on the 29th floor. I appreciate your comment and I am confident that based on your valuable feedback, we will continue to make positive changes and that we will be able to provide a true Mercure Hotels experience. Thank you again for sharing your experience, and we look forward to welcome you again. Sincerely, Raphael Hirsch General Manager

Great location, but dated room and filthy carpet and couch

TripAdvisor rating 4.5/5

Saroj1177 06/02/2020 TripAdvisor review

Location of this hotel is fantastic. Breakfast was okay, nothing spectacular but the wait was just ridiculous. Room was small but acceptable, but the room carpet and couch were just filthy and dusty. We got bitten by bed bugs badly. Air-con was not working very well. We turned it to the coolest and highest fan but was still warm. We reported this to the front desk. They sent a mechanics to look at it and they admitted it was quite warm. They suggested that we left it on for another night and it might get better. Hello.. we had tried this for the last 3 nights already so how many more nights we had to try? Friendly staff at check in and check out. Overall, it was an okay stay.

Dear Saroj1177, Thank you for taking the time to your recent experience with us at the Mercure Bangkok Siam hotel. I would like first to apologize for the inconvenience you have experienced in the room, it was surprising to hear about your feedback about the room cleanliness as our housekeeping team usually receive praises about their daily personal investment in the cleaning process and impeccable results. We did not have the opportunity to recover your satisfaction during your visit unfortunately, I would like to reiterate my sincerest apologies for the inconvenience as your satisfaction was seriously affected. We endeavor to provide the best service to our customers, as guest experience is our prime concern. Rest ensure that your comment will be use as a study case to prevent from similar occurrence in the future. And in spite of it I am delighted to read your positive feedback regarding the hassle check in and check out process as well as the friendliness of our team. Thank you again for sharing your experience on TripAdvisor community and we look forward to welcome you again and better serve you. Kind regard, Raphael Hirsch General Manager

Well located

Customer review rating 4.4/5

Jakob Families - 05/02/2020 Confirmed reviews ALL

Good functional hotel, locatwd central to shopping and transport.

Dear Jakob , Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that your stay was a pleasant one and enjoyed the convenient location in the heart of Bangkok City. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Kelly

TripAdvisor rating 4.5/5

Kelly124124 05/02/2020 TripAdvisor review

Location was convenient, next for the BTS station, check in and check out easy , every day cleaning service clean, breakfast start 6:00am was good idea, we will consider next trip come back again to stay .

Dear Kelly124124, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is delightful to hear about your overall good experience and I am pleased to learn that the cleaning service as well as the breakfast time and facilities met your expectations. Thank you again for sharing your experience, and we look forward to welcome you again for your future visit in Bangkok Sincerely, Raphael Hirsch General Manager

Good stay

Customer review rating 4.4/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

Location is great. Rooms are comfy. Breakfast is ok. Pool-area is nice.

Dear Anonymous, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

So so

Customer review rating 4.4/5

N. Families - 03/02/2020 Confirmed reviews ALL

Breakfast don’t provide much choices No shuttle provided Room is not clean No bathrobe / sandal provided

Dear N., Thank you for taking the time to submit a review following you recent stays with us in Bangkok. We are sorry to hear that our hotel did not meet up to your expectations and I thank you for bringing to our attention your breakfast experience and rest assured that the necessary will be done quickly; no doubt that there is nothing like a hearty balanced and good breakfast to start the day. Again, as informed the hotel is working is an outside reliable transportation company otherwise we do also provide a 27h/7 concierge service to assist guest to order taxi from the street. Thank you again for your contribution towards our improvement and we hope you would give us an opportunity to better serve in the near future. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience . Sincerely, Raphael Hirsch General Manager

Great Location and Service

Customer review rating 4.4/5

Tony W. Couples - 02/02/2020 Confirmed reviews ALL

Excellent service and comfortable experience

Dear Tony W. Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

staff and services was great

Customer review rating 4.4/5

Saud Families - 01/02/2020 Confirmed reviews ALL

Was great to have my rooms kept ready with all needs has asked, we loved that reception staff arranged cake for my wife birthday. its second time i visit bangkok stay same hotel extremely prime location and service. Thanks a lot

Dear Saud, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people.Your kind words about your experience have been shared and needless to say, we are proud of our team and appreciate hearing from our clients the wonderful attention to detail they give, making our guests feel taken care of and special. I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Well located and convenience.

Customer review rating 4.4/5

Alvin T. Business - 31/01/2020 Confirmed reviews ALL

The hotel is conveniently located near the uptown shopping area. The rooms are well maintained and the breakfast provided by the restaurant has a good mixed.

Dear Alvin T., Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an overall good experience and that your visit was an enjoyable one. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Excellent location

Customer review rating 4.4/5

Mary J. Families - 29/01/2020 Confirmed reviews ALL

The staff were ver friendly, great buffet breakfast, amazing location, very clean serviced rooms. We wish the pool was heated, and the windows were clean outside. There are a lot of miscommunication with the reception staff. We were given incorrect directions due to misunderstood English. Overall, staff were professional, the location was ideal and the service was impeccable.

Dear Mary J., Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Friendly staff, cleanness room, well located

Customer review rating 4.4/5

Fanniec Families - 29/01/2020 Confirmed reviews ALL

Overalls stay experience was good but breakfast on 26&27 Jan need improvement. The choices very limited (disappointed) and Both days choices are same. Breakfast on 25Jan was good.

Dear FannieC, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam hotel. Your compliments with the compliment of the room as well as the good services provided by our team member are highly appreciated. We have taken in note your valued feedback regarding your breakfast experience, we sincerely regret that our service was not up to your expectation. Your comment is valuable for our service improvements, therefore rest assure that we will do our best for further improvement in this area. Thank you again for sharing your experience, and we hope you will give us the opportunity to welcome you again for your future stay in Bangkok Sincerely, Raphael Hirsch General Manager

Good sleep.

Customer review rating 4.4/5

Christel Couples - 28/01/2020 Confirmed reviews ALL

Mercure and Ibis are in the same building. You also have a small shop for the most important things downstairs in the building. Lots of shoppingMalls in a few steps. We usually took a GrabCar (same as Uber), the price corresponds to a tuktuk and no discussion afterwards. We took one evening meal, but it was a pity that we could not sit in the restaurant, that would have been much more pleasant. Now we eating in the Lobby. The saté with peanut sauce and the Thai meal were great The sleep was very quiet and pleasant bedding. The air conditioning worked well.

Dear Christel, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is was delightful to read about your good night sleep with us as well as the overall stiafaction with our services and facilities. Your genuine feedback regarding the evening meal experience has been well acknowledged. The hotel provides dining experience at the bar of the hotel lobby to our guest indeed. I sincerely regret that our services did not meet your expectations on this area , however I am sure that your constructive feedback will positively change our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Marvelous view for a good located hotel

Customer review rating 4.4/5

Ileana I. Couples - 28/01/2020 Confirmed reviews ALL

the hotel was just perfect located, in the centre of the city, just above the bts station. te view from our room was fantastic (we stayed at floor no 27), and there was noi noise at all. breakfast was very good too. the only thing that could be better was the bathroom which looked a bit old furnitured and had no bath robe. but these are details...

Dearvalued guest, Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your genuine comment regarding the bathroom experience has been well taken in note, and rest ensure that we appropriate maintenance will plan for our service improvements. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager
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