There is no hot water in bathroom. So, we moved from top floor to bottom floor. Welcome drink for platinum member is 1 can drink. Customer service is getting worse. Covid19 is your excuse to be lazy. Don't slack off blaming every single thing on covid.

My son loves to see sky train very much and we were very lucky that our room can see sky train routes Siam and Rajthevi. We will visit again and we hope you will put us to that such a nice view room for him again, thank you!!!

Stay here for 3 times because this hotel are locate on Siam. It's easy to go to another location because National Stadium BTS station are front of this hotel, many route of bus at MBK bus stop and very best staff. But this time wifi internet signal is very bad I can not use for meeting on Zoom.

I had a good time even just stay in my room. It's clean. View from my room on 23rd floor is good. Breakfast is nice.

Thanks for the hotel management acknowledgement of Accor Plus Platinum Elite member and a well prepared suite room with a plate of fruits as welcome gifts. In response to the COVID-19 pandemic, the hotel had implemented cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in all facilities. I do hope that the hotel would closely monitor the advice of the government authorities continuously especially this new wave of pandemic in Thailand. I encourage all staffs to overcome this tough situation and Stay Strong.

The hotel is really well located—convenient to access(taxi, bus, BTS, local boat), near shopping centers (MBK, Siam Paragon, Central World, Lotus), restaurants(around the hotel are delicious food centers and restaurants from the shopping centers and Santana), attractions (Jim Thomson museum, arts museum, public park, sport stadium)

Nice room, tiny but the bed was nice. There is a convenience store down the lobby 24 hour service. Welcome drink nearby the check-in was good. Room was clean and tidy, basic amenity was provided.

Overall, my experience is as I expected it to be.

I stayed at this hotel for second time. My room was good except hot water was not working. They offered me to change the room and upgraded me to higher type. However, Hot water still not working. I ordered room service for breakfast. Toast was overcooked and gone black. Gym , Pool was average seem no good maintenance.

- Nice service - Great location - Value for money - Very Best price - Well proper amenity - There is convenience store at ground floor, very convenience for guess. Easy to grab anything at standard price.

My wife, daughter and I loved sleeping at this hotel. The room was spacious, quiet, clean and had a great view. The staff was also very attentive. We were however very disappointed by the breakfast. As an Accorplus Platinum member, I can easily confirm that choice-wise, this was the most limited breakfast that I have ever had in any Accor hotel. The coffee quality was also way below the usual Accor standard.

Location of this hotel is fantastic. Breakfast was okay, nothing spectacular but the wait was just ridiculous. Room was small but acceptable, but the room carpet and couch were just filthy and dusty. We got bitten by bed bugs badly. Air-con was not working very well. We turned it to the coolest and highest fan but was still warm. We reported this to the front desk. They sent a mechanics to look at it and they admitted it was quite warm. They suggested that we left it on for another night and it might get better. Hello.. we had tried this for the last 3 nights already so how many more nights we had to try? Friendly staff at check in and check out. Overall, it was an okay stay.

Location was convenient, next for the BTS station, check in and check out easy , every day cleaning service clean, breakfast start 6:00am was good idea, we will consider next trip come back again to stay .

Stayed at this property many times over the years and what always gets me back is the two facts that the staff are always kind, friendly and smiling without being over hotelly friendly. The other fact is that this hotel has everything for a solid nice stay, without trying to be anything else. Nice pool although view is now obstructed by plants. Decent poolbar with solid pricing. Booked the suite this time as rooms are a little on the small side. Suite is nice but the livingroom space is still very limited, but overall really nice room. Location perfect for tourists The only thing I didn't like or understand was, why staying in the suite which is the most expensive room of the hotel and also a privilige room, why the guest is put on floors that are 6-7 floors lower than top floors? Especially when asking the staff and finding iut the occupancy is 50% in the hotel and I am the only person in a suite. One would think staff would be nice and put that guest on the top floor suites then. Weird.

Great location. The hotel is just next to the metro station. There are like 3 shopping mall in 5 minutes walking. It is great that the ibis is downstairs and the Mercure is up so all rooms are high floors with a great view. I liked the swimming pool on the top as well. It is a pity that they put some bushes at the end which blocks the view. Would return to this hotel.