Mercure Bangkok Siam 4 stars

Name: Mercure Bangkok Siam
Address: BANGKOK, 10330, THAILAND
Telephone: (+66)26592888
Rating: 4.4

Customer review rating 4.4/5 5,878 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I cannot take advantage of the Members' rate

See on a map

+ 21 Services

Mercure Bangkok Siam

Hotel for travellers looking for local and authentic experiences

Conveniently located in downtown Bangkok's shopping district and steps away from the BTS SkyTrain National Stadium station and the airport rail link, Mercure Bangkok Siam offers 189 contemporary Superior, Suite and Privilege rooms. Facilities include free Wi-Fi, restaurant and bars, swimming pool, and fitness centre. Guests are walking distance from palatial malls, including MBK, Siam Paragon, Central World and Central Embassy. Many of the city's cultural highlights are also nearby.

Mercure Bangkok Siam is located in Bangkok's best shopping district. Guests are a short walk from the renowned MBK mall, the palatial Siam Paragon mall, Siam Ocean World and Siam Square. Jim Thompson House is steps away and cultural highlights such as Located in the heart of Southeast Asia, Bangkok is a modern and lively city with a variety of attractions to offer. The bustling city is filled with magnificent palaces, diverse cuisine from world-class restaurants to street stalls and shopping malls.

City highlights on your doorstep include MBK and Siam Shopping malls, Siam Ocean World and Madame Tussauds Wax Museum, Jim Thompson House. Just steps away from the BTS SkyTrain station, guests have convenient access to all the city has to offer.

Hotel extras

Convenient location, easily reach by BTS SkyTrain and public transports
Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre
Perfect base for exploring Bangkok, located near shopping, entertainment attractions
Rooftop fitness centre and swimming pool
Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Private indoor parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
100% non-smoking hotel
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
SURVANABHUMI INTLPaying
Languages spoken at the hotel
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 6PM (Paying) Want to keep your room until 6pm on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing
Cash machine
Porter
Concierge

Outdoor unheated pool
Fitness centre

BreakfastPaying
1 restaurant(s)
3 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

4 meeting room(s)
Copy/print service available

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330 bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying
By train
NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Our accommodation(s)

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and variety of local teas, additional bathrobes and amenities

Rooms (5)

Superior 1 Queen Bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Superior Room with 2 single beds

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV

Executive Room 1 Queen Bed

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV

Executive Room 2 Single Beds

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Executive Suite 1 Queen bed

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: City View *

* Subject to availability

Wireless internet in your room
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk

Rooms

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

PRIVILEGE CLUB LOUNGE

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

POOL BAR

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 4
Maximum size: 146 m²
Maximum capacity: 42 people
Maximum banquet capacity: 100 people

Find out more

Fantastic location, nice facilities and best customer service in its class

Hugh Business - 24/02/2021 Confirmed reviews ALL

I have been checking in at many Accor, SPG, and Hilton 3-4-5 star-rated hotels for over 20 years. I am writing this review on my second check in of this great hotel. When comparing Mercure among its competition within the SAME CATEGORY, the Mercure Bangkok Siam reigns supreme. Note: I find that some reviewers does a disservice to a hotel by unfairly judging a 4 star hotel with the standards of a 5 star premium hotel. This is like comparing a Honda Civic with a Mercedes. Let’s be real here folks. 5/5 for Location. Hotel is located right by a major BTS National Stadium which is one station away from Paragon Siam and CentralWorld, and is a short walk from MBK Mall with its plethora of shops and good eateries. 5/5 for gym and pool facilities. I am an avid swimmer and I can vouch the pool - albeit not the largest in Bangkok - is always kept clean and it’s a very decent size for swimmers doing laps. I don’t have a clue as to what some reviewers are saying about the pool being too small for swimming. This pool can easily accommodate 3-5 lap swimmers at the same time. I am at the hotel gym daily and have managed to work up a great sweat on the good cardio machines and the nice range of free weights each and every time. The gym is even equipped with a nice air purifier. What more can you possibly ask for in a gym and a pool from a hotel of its category! 5/5 for Suite room. The suite room - always clean and bright - which I am staying in has a separate living room area from the bedroom ensuite. Large windows in both areas showcase spectacular city views. The fridge is replenished every day with complimentary drinks. 4.5/5 for breakfast and lounge. Yes the pandemic has shrunk the number of visitors to Bangkok substantially and all hotels are doing their best to cut cost without compromising service. Mercure Siam has had to close its Lounge so I can’t really grade the lounge service while breakfast is mostly served a la carte with your choice of an American continental breakfast, some decent bakeries, Asian fried rice and chicken or pork congee. Maybe the bacon is a bit rubbery on a quite a few occasions, perhaps they can fry a smidge longer to give it that crunch. 5/5 great value for your money! Check around and you will see for yourself. 5/5 for service and hospitality. The exemplary service starts at the top from the hotel manager to the housekeeping staff who all radiate a genuine concern for the well-being and comfort of the guests. This without exception is why as much as I like to be pampered at the 5 star premium hotels , am now a fan of the Mercure Bangkok Siam!

Dear Huy L., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch (Mr.) General Manager

Great location

Steve Families - 22/02/2021 Confirmed reviews ALL

Great value for money as a family of 5 and sofa bed made up free of charge which was appreciated.

Dear Steven Ropata D., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However regarding to royalty member In this year we have special promotion for Fast track and double point which is valuable for our member. for more information please follow the link below https://all.accor.com/gb/thailand/promotions-offers/index.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well located

Sirikul Families - 11/01/2021 Confirmed reviews ALL

Everything is comfortable, the rooms are good.

Dear Sirikul We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Stay here for secound time

kaninl858 Solo travel - 29/12/2020 TripAdvisor review

I stayed at this hotel for second time. My room was good except hot water was not working. They offered me to change the room and upgraded me to higher type. However, Hot water still not working. I ordered room service for breakfast. Toast was overcooked and gone black. Gym , Pool was average seem no good maintenance.

Dear kaninl858, Thank you for taking the time to share your recent experience at the Mercure Bangkok Siam hotel. We appreciate your genuine feedback; we do sincerely apology for the inconvenience which occurred during your visit and we do regret to read that our services did not meet your expectations. We always listen to our customers therefore your comment has been shared among the team in order to take appropriate steps to enhance our guests’ experiences. Again thank you for your contribution towards our improvement and we hope you would give us an opportunity to better serve in the near future. Sincerely, Raphael Hirsch General Manager

Good!

zommyslam 22/12/2020 TripAdvisor review

- Nice service - Great location - Value for money - Very Best price - Well proper amenity - There is convenience store at ground floor, very convenience for guess. Easy to grab anything at standard price.

Dear zommyslam Thank you very much for sharing your experience at the Mercure Bangkok Siam. We warmly appreciate you wonderful feedback and are very pleased to hear about your overall satisfaction. Again, thank you for your review and for recommending our property. We look forward to welcome you back soon. Best regards . Raphael Hirsch, General Manage

Really good time at Mercure Siam

Suppakorn R. Families - 16/12/2020 Confirmed reviews ALL

Good as service, room, location, food and other all facility

Dear valuable guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

good sleep with great view on 27th floor

Tam Families - 15/12/2020 Confirmed reviews ALL

The room was quiet, clean and I had a great view with a comfy bed. I would say that the location is the hotel's strength, with various shopping center around and easy access to BTS National Stadium. But sorry to say that this was the most limited breakfast that I have ever had. There was not variety choice for the menu.

Dear Tam, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Your compliments toward our team members and with the convenient location are highly appreciated. Thank you for sharing your genuine breakfast experience, nothing is more valuable than your feedback as it help us to focus on the areas which need to be improve. Thank you for sharing your experience with us and we look forward to welcome you back again in the near future to witness our commitment. Warmest regards, Raphael Hirsch General Manager

Well located

Tristan Couples - 14/12/2020 Confirmed reviews ALL

Everything was fine

Dear Tristan, Thank you for taking the time to fill in our guest survey satisfaction and for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raphael Hirsch General Manager

Good location, good facilities

Anonymous Friends - 08/12/2020 Confirmed reviews ALL

Good loction, facilities and view! However, I expected a toothbrushes in a room but there were not any! And sinking pillows could be a bit better. The staffs are nice and helpful. Recommended

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. We strive to provide the best service quality to our guest, we appreciate your genuine feedback and would like to inform that amenities such as slippers, tooth brush, ... are available upon request in order to preserve the cleanliness of our amenities. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and for recommending our property. We hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch general Manager

Mercur Siam is perfectly located

Patrice Solo - 08/12/2020 Confirmed reviews ALL

In time of Covid 19 I felt very secured during my stay .The staff was adorable.

Dear Patrice, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Positively Surprised

S. N. Couples - 08/12/2020 Confirmed reviews ALL

The corner Suite offered fantastic views and a good night's sleep. The rooftop pool and fitness are the highlights.

Dear Svend, Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

Good stay. Friendly check-in staff.

John O. Friends - 06/12/2020 Confirmed reviews ALL

I appreciate getting upgraded to a suite. Very nice. Thank you.

Dear John O. Thank you very much for taking the time to share your wonderful experience at Mercure Bangkok Siam. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Our teams are dedicated to provide the best service to our guest to ensure them a comfortable and memorable stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards, Raphael Hirsch General Manager

A great hotel at a perfect location with a disappointing breakfast.

rutger777 05/12/2020 TripAdvisor review

My wife, daughter and I loved sleeping at this hotel. The room was spacious, quiet, clean and had a great view. The staff was also very attentive. We were however very disappointed by the breakfast. As an Accorplus Platinum member, I can easily confirm that choice-wise, this was the most limited breakfast that I have ever had in any Accor hotel. The coffee quality was also way below the usual Accor standard.

Dear rutger777, We are pleased to read your great family visit at the Mercure Bangkok Siam hotel Thank you for praising the team members with such a rewarding feedback, your compliments regarding the spacious and clean rooms as well as the great view are well appreciated by us all. We noticed your disappointing breakfast experience and we do regret that our services did not meet your expectations. Your constructive experience has been shared among the team for further services improvement. Again, thank you for your recent stay and we look forward to welcome you back to demonstrate our commitments in guest satisfaction. Kind regards, Raphael Hirsch General Manager

Comfortable stay in BKK

Anonymous Business - 01/12/2020 Confirmed reviews ALL

Thank you the hotel management for acknowledgement of Accor Plus Platinum Elite member and improved guest experience service by organizing well prepared upgraded room with fruits basket. In light of COVID-19 pandemic, I observed that the hotel had implemented cleaning and disinfection measures according to Ministry of Public Health guidelines and the new normal services in most of facilities. I do hope that the hotel would closely monitor the advice of the government authorities continuously, I expect to return to stay here again in the near future. It would be great to receive a suite upgrade for my next visit once again.

Dear valued guest, Thank you very much for your generous comments. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Nothing is more valuable than the well being of our guest and we do appreciate your kind comment reagrding the effort provided by our teams to follow the hygiene procedure. W constantly strive to provide a outstanding service to maintain the quality our services, and I believe that this feedback will bring great encouragement to all of our employees. Thank you for sharing your experience with us and we sincerely hope that your next visit will be as pleasant as the previous one. Warmest regards, Raphael Hirsch General Manager

Helpful Staff

Attawut Couples - 17/11/2020 Confirmed reviews ALL

Front staff very helpful and friendly.

Dear Attawut, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Perfect stay

Phongchai Families - 09/11/2020 Confirmed reviews ALL

Clean and hygiene care suitable to handle the current covid19 situation. Reasonable breakfast arrangement and taste. Front office is friendly to customer and service mind. Hotel location is close to the big shopping centers or sport complex. Train station is in front of the hotel, very convenience to go to the other location.

Dear Phongchai A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location / Great Facilities

(anonymouse) Families - 27/10/2020 Confirmed reviews ALL

Highly recommend for staying

Disappointment

Chaiwat A. Business - 23/10/2020 Confirmed reviews ALL

The hotel is in a good location but service is not good. The staff didn't know the accor plus benefit. I ask where to use my Accor plus card for dinner the reception said that the hotel was only room service not apply for accor plus. Finally I use my accor plus at sky bar the staff is good and he confirmed my discount. No room upgrade for Glod member. Not anymore for here.

Dear Chaiwat A., Warmest greetings from the Mercure Bangkok Siam. First, I would like to thank you for taking the time to share about your recent experience with us. I regret to read that the service provided by our team member did not meet your expectations. Thus I would like to express my sincerest apologies as your Member experience has been affected considerably. I can assure you that guest experience is one of our top priority, and we are taking your feedback seriously. Your comment has been immediately addressed to the front office manager to ensure that appropriate training will be lead among the team promptly. I seriously consider your feedback as an opportunity to bring further improvement on our service. Again, Khun Chaiwat , thank you very much for your loyalty and for taking the time to share your recent visit. I sincerely hope that your us the opportunity to welcome you back and better serve you for your future visit in Bangkok. Warmest regards, Raphael Hirsch General Manager

Good location, Overall Service good, but!

Chiramate C. Solo - 18/10/2020 Confirmed reviews ALL

Good location, convenient transportation. Check in is very good, check out is fast. But don't give me a receipt! The accommodation section was provided with a welcome fruit to me as a member, bit no amenity refills complimently drinking water, tea & coffee, shampoo, shower gel, soap. Good service breakfast.

Dear Chiramate C. Thank you for taking the time to let us know about your recent stay at the Mercure Bangkok Siam hotel. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services. In regard to the receipt we would be very pleased to send it to you via email for convenience. While we are delighted to read that you appreciate the welcome amenities set up in your room to thank you for your valued loyalty, we are regret that to hear that some misstep from our side had impact on your experience. We look for your kind forgiveness in this regard as we strive to offer each of our guests a flawless experience. Your feedback is appreciated and the concerned management had been reminded to pay more attention to details and to follow strictly our standard of procedure to avoid such reoccurrence in the future. Again, thank you for sharing your experience with us and we sincerely hope that you will give us the opportunity to welcome you back to demonstrate our commitments. Warmest regards, Raphael Hirsch General Manager

Well location

Ice Couples - 15/10/2020 Confirmed reviews ALL

For a place like this with a really reasonable price. Its amazing! I love the view. The room. And the front desk woman who is black and wear glasses (I'm not sure but she's definitely not full Thai) She's really fine and good service mind. And I saw her on Mercure video ad, too. Looking forward to take a nap there again. Haha.

Our most recent 20 reviews

In partnership with TripAdvisor