Mercure Bangkok Siam 4 stars

Customer review rating 4.4/5 5,834 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Bangkok Siam
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Convenient location, easily reach by BTS SkyTrain and public transports

  • Walking distance to Siam Paragon, Siam Square, Siam Center, MBK, Bangkok Art & Culture Centre

  • Perfect base for exploring Bangkok, located near shopping, entertainment attractions

  • Rooftop fitness centre and swimming pool

  • Free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SURVANABHUMI INTLPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Bangkok Siam

927 Rama 1 Road Wangmai
Pathumwan
10330
bangkok
thailand

Tel: +6626592888

Fax: (+66)26592889

Check-in from 14h00

Check out up to 12h00

  • By plane

    SURVANABHUMI INTL At 31km / 19.26 miles - Shuttle paying

  • By train

    NATION STADIUM BTS At 0.03km / 0.02 miles

GPS :13.746724, 100.528938

Our accommodation(s)

All rooms feature modern décor with a local Thai touch, free WiFi, in-room safe, minibar and LCD TV for your comfort and convenience. Our Executive rooms are located on the 25th and 28th floors with great views. All rooms include coffee machine and variety of local teas, additional bathrobes and amenities

Superior 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 1 Queen Bed

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Room 2 Single Beds

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Executive Suite 1 Queen bed

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
Rooms

Our restaurants and bars

THE EIGHT RESTAURANT

Type of cuisine: International

Located on the 8th floor, the breakfast venue offers an extensive international buffet menu of local and international cuisines to enjoy inside or on the outdoor terrace.

SKY TERRACE- LOBBY BAR

Non contractual photo

Located on the 9th floor of the hotel with a cozy lounge and garden terrace overlooking the vibrant city of Bangkok. Sky Terrace bar, featuring Grand Vins selection of international wines, refreshment and light meals for all-day dining.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PRIVILEGE CLUB LOUNGE

Non contractual photo

All day snacks and beverages complimentary. Selection of books and magazines to enjoy at your leisure while sitting in lounge or outdoor terrace. 7.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Non contractual photo

Cocktails and refreshments 07.00-22.00 hrs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 146

  • Maximum capacity: 42 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Bangkok Siam

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,834 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,964 reviews

Helpful Staff

Customer review rating 4.4/5

Attawut Couples - 17/11/2020 Confirmed reviews ALL

Front staff very helpful and friendly.

Dear Attawut, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Perfect stay

Customer review rating 4.4/5

Phongchai Families - 09/11/2020 Confirmed reviews ALL

Clean and hygiene care suitable to handle the current covid19 situation. Reasonable breakfast arrangement and taste. Front office is friendly to customer and service mind. Hotel location is close to the big shopping centers or sport complex. Train station is in front of the hotel, very convenience to go to the other location.

Dear Phongchai A., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location / Great Facilities

Customer review rating 4.4/5

(anonymouse) Families - 27/10/2020 Confirmed reviews ALL

Highly recommend for staying

Disappointment

Customer review rating 4.4/5

Chaiwat A. Business - 23/10/2020 Confirmed reviews ALL

The hotel is in a good location but service is not good. The staff didn't know the accor plus benefit. I ask where to use my Accor plus card for dinner the reception said that the hotel was only room service not apply for accor plus. Finally I use my accor plus at sky bar the staff is good and he confirmed my discount. No room upgrade for Glod member. Not anymore for here.

Dear Chaiwat A., Warmest greetings from the Mercure Bangkok Siam. First, I would like to thank you for taking the time to share about your recent experience with us. I regret to read that the service provided by our team member did not meet your expectations. Thus I would like to express my sincerest apologies as your Member experience has been affected considerably. I can assure you that guest experience is one of our top priority, and we are taking your feedback seriously. Your comment has been immediately addressed to the front office manager to ensure that appropriate training will be lead among the team promptly. I seriously consider your feedback as an opportunity to bring further improvement on our service. Again, Khun Chaiwat , thank you very much for your loyalty and for taking the time to share your recent visit. I sincerely hope that your us the opportunity to welcome you back and better serve you for your future visit in Bangkok. Warmest regards, Raphael Hirsch General Manager

Good location, Overall Service good, but!

Customer review rating 4.4/5

Chiramate C. Solo - 18/10/2020 Confirmed reviews ALL

Good location, convenient transportation. Check in is very good, check out is fast. But don't give me a receipt! The accommodation section was provided with a welcome fruit to me as a member, bit no amenity refills complimently drinking water, tea & coffee, shampoo, shower gel, soap. Good service breakfast.

Dear Chiramate C. Thank you for taking the time to let us know about your recent stay at the Mercure Bangkok Siam hotel. We were so delighted to read about your enjoyable and pleasant visit at the Mercure Bangkok Siam. Nothing is more valuable than the well being of our guest and we constantly strive to provide a outstanding service to maintain the quality our services. In regard to the receipt we would be very pleased to send it to you via email for convenience. While we are delighted to read that you appreciate the welcome amenities set up in your room to thank you for your valued loyalty, we are regret that to hear that some misstep from our side had impact on your experience. We look for your kind forgiveness in this regard as we strive to offer each of our guests a flawless experience. Your feedback is appreciated and the concerned management had been reminded to pay more attention to details and to follow strictly our standard of procedure to avoid such reoccurrence in the future. Again, thank you for sharing your experience with us and we sincerely hope that you will give us the opportunity to welcome you back to demonstrate our commitments. Warmest regards, Raphael Hirsch General Manager

Well location

Customer review rating 4.4/5

Ice Couples - 15/10/2020 Confirmed reviews ALL

For a place like this with a really reasonable price. Its amazing! I love the view. The room. And the front desk woman who is black and wear glasses (I'm not sure but she's definitely not full Thai) She's really fine and good service mind. And I saw her on Mercure video ad, too. Looking forward to take a nap there again. Haha.

Comfy bed, great location.

Customer review rating 4.4/5

Boonyarat K. Friends - 15/10/2020 Confirmed reviews ALL

I love the city view from my window. What a great location, just right by BTS station with reasonable price. Cleanliness of the room very impressed me since I stayed here during COVID-19 new normal. I will definitely stay here again whenever I visit Bangkok. Staff very polite and friendly.

Dear Boonyarat K., Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Your compliment with the room cleanliness are highly appreciated and have been shared with the concern department accordingly. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Lovely check-in staff, good stay and well located.

Customer review rating 4.4/5

Narenrit P. Business - 15/10/2020 Confirmed reviews ALL

I just spent 2 nights in hotel during my business trip last week. Large bed, clean bathroom. Location of the hotel is great.

Dear Narenrit P., Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff Khun Phee ; the best part about our hotel is our people. I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Good stay

Customer review rating 4.4/5

Arnon B. Couples - 13/10/2020 Confirmed reviews ALL

So comfortable. Wish to stay there again !

Dear Arnon B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Well located

Customer review rating 4.4/5

Siwadol Families - 13/10/2020 Confirmed reviews ALL

Near National stadium BTS station, there is 7-11 at first floor.

Dear Siwadol, I am happy to know about your overall good experience regarding your recent visit at the Mercure Bangkok Siam. The location is of course our strength, the hotel is located right in the hear of the city center and withing walking distance from the major shopping malls. Plus, the convenient access to the sky train station in front of the hotel to discover the city along is definitely advantageous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

worthwhile

Customer review rating 4.4/5

Edgar Business - 12/10/2020 Confirmed reviews ALL

The hotel is well located, as it's just a stone's throw away from the malls and train station (accessibility is my utmost consideration in choosing a hotel since I have a very poor sense of direction). Staff service was beyond expectation. Everyone was so friendly especially the restaurant staff. My room was very clean and the bed was heavenly.

Dear Edgar, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Good stay

Customer review rating 4.4/5

Panathom Families - 09/10/2020 Confirmed reviews ALL

-Good location with good transportation -warm welcome by staff -very good extra-bed -l like 7-11 in the hotel building

Dear khun Pathom, Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Staycation

Customer review rating 4.4/5

Tobae Couples - 06/10/2020 Confirmed reviews ALL

Got want we asked for

Customer review rating 4.4/5

Toon Solo - 05/10/2020 Confirmed reviews ALL

Deeply thanks the French lady. Without her, I would have not had an opportunity to stay at ur place.

Good room but

Customer review rating 4.4/5

Anonymous Solo - 15/09/2020 Confirmed reviews ALL

This hotel located at good place. And room is clean. But morning buffet is not good for me. If I use this hotel next time, I will be stay only.

Dear valued guest, Thank you for taking the time to submit a review following you recent stays with us in Bangkok. We are pleased to read your positive feedback regarding your recent stay at the Mercure Bangkok Siam. However we regret that the breakfast offer did not met your expectations, ; no doubt that there is nothing like a hearty balanced and good breakfast to start the day. Also due to the Covid situation new hygiene measures had to be implemented as the safety of our guest is our top priority. Although the buffet line is limited ;the "A la carte " order is offered as an alternative with no limit of items and time to ensure that our guest can fully enjoy their breakfast. Thank you again for your contribution towards our improvement and we hope you would give us an opportunity to better serve in the near future. Sincerely, Raphael Hirsch General Manager

Excellent Stay at Mercure Bangkok Siam

Customer review rating 4.4/5

John Solo - 10/04/2020 Confirmed reviews ALL

I really enjoyed my stay at Mercure Bangkok Siam. The staff were very friendly and polite. Their breakfast was really awesome. I liked the decor of the rooms (very modern style), and the location of the hotel was fantastic. It was super close to the malls and skytrain. Thank you so much Mercure Bangkok Siam for making the stay so enjoyable. Cheers~! John

Dear John , Sawadee kha ! We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable stay with us. Warmest regards, Raphael Hirsch General Manager

Good service and well located

Customer review rating 4.4/5

Mujalin Solo - 22/03/2020 Confirmed reviews ALL

The room was good. The receptionists welcome heartily.

Dear Mujalin, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Great Location

Customer review rating 4.4/5

Chris O. Couples - 21/03/2020 Confirmed reviews ALL

Overall, was a great location. However, the amenities were a bit lacking vs previous visits to IBIS brand hotels and the air conditioner barely kept the room cool.

Dear Chris, Warmest Greetings from Mercure Bangkok Siam Hotel, First of all, thank you for your recently stay and taking the time to share your experience it us. We appreciate your comment as it gives us the opportunity to follow up on your experience and to ensure our service are up to the standards. At Mercure, we strive to provide a superior service experience for every customer. Please rest assured that we will take the appropriate measures to improve our services. And we do hope that we will have the pleasure of welcoming you back in the future to remedy the poor impression created on this occasion. Kind regards, Raphael Hirsch General Manager

A satisfied regular customer

Customer review rating 4.4/5

Anonymous Couples - 19/03/2020 Confirmed reviews ALL

Have been a very regular guest at your hotel for . Every time I left the hotel as a very satisfied guest. This time was no different. Everything was all well and good and up to expectation. However just like to highlight a small issue that I have observed for many of my stays. The minibar (fridge) in the room is not cold at all. I'm not sure if guest are able to adjust the temperature. But any beverages stored in the mini-fridge does not get chilled at all. It is disappointing that I am unable to get a cold drink. Other than that, all was really excellent as usual. Will definitely be back again soon, hopefully with the Covid-19 clearing up asap, which is affecting my regular visit to Bangkok and your wonderful hotel. Good luck and see you soon!

Dear valued guest, We very much appreciate your comments regarding your stay at the Mercure Bangkok Siam once again. It is always a pleasure to receive constructive feedback from our regular customer. Your concern has been well acknowledged and our dedicated team has taken appropriate measure to fix the mini bar. Kindly note that the mini bar temperature is a service provided to our guest to store belongings in a cool area; however the temperature cannot be regulated and be set between 6-4 degrees according to the brand standard. Again we appreciated to read about your comment as it always enable the hotel to improve its services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raphael Hirsch General Manager

Comfortable and pleasant stay

Customer review rating 4.4/5

Anthony C. Solo - 17/03/2020 Confirmed reviews ALL

The hotel is ideally located. All the staff were pleasant and made me feel like royalty on my arrival. The room was spacious and well fitted with amenities. I appreciated the delicious welcome fruit platter also. This was all topped off with a fantastic city view.

Dear Anthony, Thank you for your review and detailed feedback. We are delighted to hear that you enjoyed several aspects of our services ranging from the room, the location, the pool and the breakfast buffet. Thank you for your extended comments to our staff; the best part about our hotel is our people; I am so very fortunate to work with such a special team, so all of your wonderful comments will be shared. Thanks once again for your feedback. Meanwhile, the team and I are looking forward to welcoming you back soon. Kind regards, Raphael Hirsch General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in bangkok