ibis Bangkok Sathorn 3 stars

Customer review rating (ALL Rating) 4.6/5 39 reviews

Hotel extras

  • The ideal choice for business and leisure travellers

  • The trendy refurbished Superior Rooms and lobby for a relaxing atmosphere

  • Close to the Sathorn and Silom business district and embassies

  • Close to vibrant shopping and dining venues

  • Free shuttle to MRT Lumpini station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Bangkok Sathorn

Soi Ngam Duphli Rama IV, Sathorn
10120 BANGKOK
Thailand

GPS:13.721639, 100.546722

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all-you-can-eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  39 reviews

TripAdvisor Rating  4.0/5  1,579 reviews

Very comfortable hotel! And breakfast is soo good!

TripAdvisor rating 5.0/5

Lavleha91 Solo travel - TripAdvisor review

Simple, but very clean hotel! Crew are amazing!!! So polite and always ready to help with any kind of issue. Was very happy to stay with you!! Will suggest your hotel to my friends! Actually 2 my friends already stay there. For this price - amazing hotel

Dear Lavleha91, Thank you for sharing your wonderful experience on our TripAdvisor! We are glad that you found our hotel very comfortable, good breakfast, clean and very satisfied with the service rendered. At ibis, we aim at providing our guests with warm welcome and services at great value for money for a wonderful experience. We will maintain our quality of services to meet our guest satisfaction and will pass your compliments to our team for encouragement. Thank you again for your kind compliments to recommend our hotel and all of us at the ibis Bangkok Sathorn are looking forward to welcoming you back soon. Yours sincerely, Patcharaporn Rattanasaenghirun –Hotel Manager ibis Bangkok Sathorn

Overpriced old dated uncomfortable hotel in a poor location

TripAdvisor rating 1.0/5

Jeffsreview Solo travel - TripAdvisor review

The Ibis Sathorn Is a very uninspiring old hotel and you have to lug your suitcases up a flight of stairs to get into the hotel while staff just stand and look at you. Later I found another entrance at the side of the building where there was a ramp, but again, staff had never offered advice or assistance. The building is located down and unslightly side street and it's definitely not a tourist area. The rooms are very old dated and uninspiring. The bed is hard and uncomfortable and there are only 2 pillows for a queen size bed. There is a small seat, table, and a desk that encompasses a bar fridge and a safe. They provide free bottled water and tea and coffee making facilities but not much else. The bathroom is very old and small, there's a horrid smell of sewage in the bathroom, and the lighting in the bathroom is poor. The shower is very small with not much room to move and the water pressure is below average. If you leave the hotel through the side exit there is a side street there with a number of massage places, a couple of small restaurants and a  7-Eleven. The hotel offers a minimul shuttle service but it's quite useless because it stops at 4:30 PM It's quite a long way to any of the BTS or MRT Subway train stations and so you can't go anywhere for dinner. If you want to use the shuttle to the train stations it has stopped so unless you want to make it an expensive trip by using taxis the location makes evening trips or returning from the station expensive.  Most of the biggest shopping malls are not handy and are at least 4 kilometres or more away, or a few train stations away. This shuttle is a very poorly thought out process and further goes towards my negative rating for this poorly operated hotel The staff have a poor English understanding and fairly blunt, unfriendly and unhelpful. I would not recommend this poor quality, overpriced old, dated and uncomfortable hotel as there are far better hotels in better areas to stay in around Bangkok

Dear Jeffsreview, Thank you for taking the time to tell us about your experience at the Ibis Bangkok Sathorn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel is the ibis brand as an economical brand that located in the business area and our aim to offer the best in quality and service with our guest. Our team are qualified, trained and regularly evaluated in all aspects of their work, including their language abilities. However, with us having a range of guests comprising of many different nationalities, it is inevitable that from time to time a minor communication breakdown will occur. We have alerted the manager responsible and stressed that on occasions such as this, when the language barrier proves a problem, our team must be extra vigilant and attentive and do their utmost to make sure the guest feels they are being taken care of adequately. We have already meeting with our management for the immediate attention on the points you raised in your feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, Patcharaporn Rattanasaenghirun –Hotel Manager ibis Bangkok Sathorn

Average and reasonable

TripAdvisor rating 3.0/5

martinjV764BD Families - TripAdvisor review

The room was very comfortable and clean, also providing a good location. Sadly, on a downside, the rooms are very small and the payed for breakfast was uninspiring. It was overpriced and tasted terrible. I would recommend the hotel for quite short stays only.

Dear martinjV764BD, Thank you for your review. It's great to know that you found our hotel has very comfortable & clean room and good location. ibis brand as an economical brand , our room sizes are standards across ibis hotels. Nevertheless, we are always thinking of ways to add more value to your stay experience through other means. Our buffet breakfast price is 177-baht net; we serve with variety menu international, local dish and provide for Healthy & Sustainable menus with good coffee & tea. Usually, we have good feedback about our value for money & good taste breakfast. However, rest assured that your feedback will look into by our Chef for improvement. Thank you again for sharing your experience, and we hope to see you on your next visit. Kind regards, Patcharaporn Rattanasaenghirun – Hotel Manager ibis Bangkok Sathorn

Really Great Value in Bangkok, Especially for Accor ALL

TripAdvisor rating 5.0/5

joshuaaE8243CE TripAdvisor review

Really happy with my choice to change hotels and experience the iBis Bangkok Sathorn. It has been a really great value for me and seems to be unbeatable in Bangkok for the price if you're looking to stay with Accor. The rooms are clean, the hotel is quiet, and everything was smooth for check-in. A limited breakfast compared to higher star hotels, but the food was good and well-presented. Great Accor recognition (Platinum) and nice little touches for when I arrived at 1:00am for my check-in waiting for me. With Grab it's convenient to get to Silom, the temples/tourist areas, and Sukhumvit, especially if you're using the Grab motorbikes to get around. If you're looking for a solid hotel in the budget range with Accor, this is a great choice. I also liked that there's a 7-11 across the street for nearby items to pick up.

Dear joshuaaE8243CE, Thank you for your wonderful feedback on our TripAdvisor and for your loyalty All Accor Member! We value your positive compliments on the service and overall positive experience which serves as a great encouragement to us. It is our brand promise to bring satisfaction to our guest with standard accommodation, quality services at the best value for money. Thank you again for your review and we hope you will have a pleasant stay with us in every time staying Kind regards, Patcharaporn Rattanasaenghirun – Hotel Manager ibis Bangkok Sathorn

Good ,but not for me

Customer review rating 2.0/5

Ka Business - Confirmed reviews ALL

good located, near metro station, rooms are as the same all Ibis hotels. But staff unpleasant,especially the reception staff more indifferent! i will choose another hotel in Bangkok next time !

Dear Mr.Rushan Z., Thank you so much for being our Guest and taking time to share us your experience. It is regrettable you were not satisfied with the service you received; please accept my deepest apology as It is completely unacceptable to received such negative comment. We take guest feedback seriously and rest assured that we have shared your feedback with our senior management and appropriate departments. We do hope you will give us another opportunity to showcase our quality service when your travel brings you back to Bangkok. Sincerely, Patcharaporn Rattanasaenghirun - Hotel Manager IBIS BANGKOK SATHORN

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Other web-users rate our hotel

  • 337 reviews 7.9/10 Location
  • 422 reviews 6.5/10 Room
  • 363 reviews 8.9/10 Service
  • 13 reviews 8.2/10 WiFi
  • 253 reviews 9.2/10 Cleanliness
  • 204 reviews 3.8/10 Comfort
  • 128 reviews 8.6/10 Breakfast
  • 9 reviews 10/10 Bar

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