ibis Bangkok Sathorn 3 stars

Customer review rating (ALL Rating) 4.3/5 45 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The ideal choice for business and leisure travellers

  • The trendy refurbished Superior Rooms and lobby for a relaxing atmosphere

  • Close to the Sathorn and Silom business district and embassies

  • Close to vibrant shopping and dining venues

  • Free shuttle to MRT Lumpini station

Our accommodation(s)

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Hotel location

ibis Bangkok Sathorn

Soi Ngam Duphli Rama IV, Sathorn
10120 BANGKOK
Thailand

GPS:13.721639, 100.546722

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TASTE RESTAURANT

All-you-can-eat breakfast buffet There's nothing like a hearty balanced breakfast to start the day. Enjoy the ibis all-you-can-eat buffet breakfast: hot dishes (eggs, ham, pancakes ...) or healthy food as well as pastries, coffee,tea and local specialties

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  45 reviews

TripAdvisor Rating  4.0/5  1,602 reviews

Certificate of excellence 2023

Well managed and professional staff

Customer review rating 4.5/5

Ea… Solo - Confirmed reviews ALL

Excellent

Bangkok trip

TripAdvisor rating 4.0/5

mouloudmb Friends getaway - TripAdvisor review

Actually it’s quite a distance from MRT station lumphini …then you get to a road very narrow with lot of Vespas & cars going up p & down 😱 A bit a hassle really hotel is good breakfast But it’s a walk .opposite a very shabby hotel Malaysia hotel . Lovely massage area near by sweet

Dear mouloudmb, Thank you very much for your kind review. We are so grateful to receive your positive feedback for the breakfast. As mentioned, the location of the hotel is right at the center of Sathorn with surrounding of public transportation, business area and local leaving. There might be busy during the prime time. Again, thank you for your review and we are looking forward to welcome you back again. Yours sincerely, Panthipa Poonkasikarn Hotel Manager

I like this hotel but …

Customer review rating 3.0/5

Js Solo - Confirmed reviews ALL

I’m a member of AccorPlus platinum. I always stay at this ibis when I visit Bangkok. Hotel restaurant staffs are helpful and kind. However, some receptionist are No friendly and No smile….training is required.

Dear Mr. Daisuke s., Thank you so much for being our Guest and taking time to write this review. It is regrettable you were not satisfied with the service you received; please accept my deepest apology as It is completely unacceptable to received such negative comment. We take guest feedback seriously and rest assured that we have shared your feedback with our senior management and appropriate departments. We do hope you will give us another opportunity to showcase our quality service when your travel brings you back to Bangkok. Thank you very much once again for your patience and your kind understanding. Best regards, Patcharaporn Rattanasaenghirun - Hotel Manager IBIS BANGKOK SATHORN

No Room Cleaning

TripAdvisor rating 2.0/5

hkg2009hkg TripAdvisor review

The hotel is not that near Lumphini MRT station and the small alley from the main road is quite dark at night with narrow sidewalks and traffic coming in both directions. Nevertheless, there is a free one-way shuttle from the hotel to the station. My poor review is driven by lack of any room cleaning during my 4 night stay. While I don't mind if they keep the sheets and towels for re-use, I wished they could at least come in to give me 2 new bottles of water a day and clear out the garbage especially when I hang out the clean the room sign. They respond quickly when I call, but given the tropical weather, I don't want any leftover food scraps to attract cockroaches. The room is functional and sufficiently large but there is a little bit of smell coming from the bathroom, which is showing its age. The body wash bottle's dispenser was broken so I fixed it myself by taking off the top part rather than call for help. Soundproofing is also not good as I could clearly hear my other floormates' doors slamming in the morning.

Dear hkg2009hkg, Thank you for choosing to stay at the ibis Bangkok Sathorn and providing your honest feedback on TripAdvisor. Our hotel joins in part of the initiative of sustainability programs, so the room cleaning once the guest requires by hanging the “MAKE UP MY ROOM” signage at the door and then we will refill amenities in every day. However, if no requirement for room cleaning, guest can request we serve to the room at convenient times. We apologies for miscommunicate in this information during checking in. Your feedback is helping us maintain a high level of service and ensuring that corrective actions are put in place. Your comments are valuable in helping us maintain a high level of service and meeting our guest expectation each time Again, please accept our apologies for the inconvenience and thank you very much to give us the opportunity to welcome you back to our hotel again. Sincerely, Patcharaporn Rattanasaenghirun Hotel Manager

Not Quite The Ibis I was Expecting.

TripAdvisor rating 3.0/5

watsonworld TripAdvisor review

Positive : A 10 minute walk from Lumphini MRT station* on the Blue Line and pretty much everything one would expect from the Ibis Red Brand. Comfortable twin room with extra pillow. Clever open plan furniture configuration with fridge and mini safe. Good Wifi, AC, ensuite, TV with 100s of Multi Language Channels. Reasonable city views on higher floors. Onsite breakfast, bar, restaurant and self collect room service options. The rear street has multiple food outlets plus a handy 24H 7-11. Out of Lumphini MRT station, (exit 2,) is a small, (albeit soul-less,) food mall under a major bank HQ skyscraper, which also includes a Starbucks and a Boots pharmacy. One metro stop to Silom = Patpong Night Market, Street food and bars. (Several indoor AC foodcourts if you prefer.) 4 stops to Wat Mangkon = China Town. 1 more stop to Sam Yot then a 30 min walk, (or 10 min Tuk Tuk,) to the legendary Khaosan Road. Negatives : *There is no mention of the free shuttle service, (running hourly until 16.30,) to both the local MRT & BTS stations. Again, at check in, no mention of the free shuttle service. (Identical issue at Ibis Saigon Airport - 12/12/23.) Why aren't Accor making more of this ? - "The shuttle will leave in 30 minutes. Please enjoy a cool happy hour beer in our bar, & we'll call you for departure !" (£ $ € !) There is only ONE very badly designed double 2 pin socket in the room, and It's impossible to use both outlets simultaneously with 2x standard sized U.K. adaptors. The USB socket next to the bed had barely enough charge to restart the heart of a dying butterfly. In honour of Bangkok's notable NYE fireworks display, the ensuite shower also switched seamlessly between hot and cold in precise 20 second cycles. I've been an Accor Member for a decade. Uniquely, I was asked to pay a 1000 Baht, (£23,) security deposit at this hotel. I have never paid such a deposit at a single Accor hotel before. This deposit was not listed on their website when I booked. It also raises a red flag about potential problems at this hotel. I believe this sum would severly hamper the spending plans of someone travelling on a tight cash budget. (Cash is refunded after check-out if originally paid in cash.) Imagine anyone 1000 Baht "light" on their "last night" in the city, flying early the next morning. I found it odd that Accor members, with a long and proven booking history, would even be asked for this deposit.

Dear watsonworld, Thank you for your valuable feedback. Rest assured that your satisfaction is of great concern. I sincerely apologize for the inconvenience caused during your recent stay with us. We are looking into your comment about the shuttle service and water temperature. I understand that you have expressed concern about paying the security deposit, but I would like to clarify that this is a standard policy at our establishment. The security deposit is required for the extra bill, this can be cash or the credit card. For our guest can sign the extra bill such as a restaurant/laundry bill to their room account for their convenience and settle bills on departure. However, if it’s inconvenient, guest just let us know. We will inform the guest to pay the bill directly, as this cannot charge on the room account. Please be assured that the security deposit will be refunded to you in full upon your departure if the guest pays by cash. For the credit card, we will cancel the authorize. We hope you understand us in the process and we hope to welcome you again at ibis Bangkok Sathorn. Warmest regards, Patcharaporn Rattanasaenghirun -Hotel Manager ibis Bangkok Sathorn

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Other web-users rate our hotel

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  • 415 reviews 8.8/10 Breakfast
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