SO/ BANGKOK Hotel 5 stars

Nice location, good view, good price but feel uncomfortable because the staffs are not much friendly. when we checked in did not get much about hotel information what the facility they have. I spend my money apply to Accor plus member but I did not feel comfortable and special when staying at the hotel. Although we get a discount voucher we still feel not worth it, reason not about the money we have pay but about the service of the staff.

I was very happy to stay here for 1 night in SO Comfy, Water element. Thank you for room upgrade. Room : very clean, stunning view Food : HI-SO Bar = "wow". / Good dining experience at Red Oven. / Delicious breakfast. Staff : very friendly, professional Note: Some staff don't know about the event of the hotel. Around 4pm, I went to the check-in area on 25th floor to ask a staff for chilling in the night at HI-SO Bar. She was really nice and helpful but she told me that the bar is closed for private event today. Finally, I went to the bar around 8pm. I found that the bar is opened as normal.

I was so lucky that I was assigned to park view. It’s such a breath-taking view. The staff were so so kind and energetic.

everything is great. Only one comment, if there are more choices of dining in room, it would be perfect.

I was informed by the check-in staff that we can have breakfast in our room as a complimentary during the COVID situation (to reduce number of guest in dining room). Therefore, we ordered breakfast to serve at room per that suggestion. At the check-out, we're charged for room services! the check-out staff told that hotel only allow one set of breakfast per pax but we order extra. I'll not complain if I was informed that information during the check-in but the check-in staff told us to freely order from room for the breakfast which is a buffet breakfast. POOR staff and POOR me.

Very friendly, attentive and helpful staff. Beautiful, spacious and clean rooms. Marvellous view from higher floors, and excellent food. I have stayed there before with my family and we all like the hotel a lot. Also in a good location near several embassies, and near Lumpini park, in case you like to go run.

The best hotel service experience ever! Many thanks to Khun Noom and Benz.

Thank you for your taking care. All of the staffs were very helpful and did their job with great service mind. Many things were beyond my expectations. Breakfast at club lounge was perfect, delicious and well prepared. For Hi-so rooftop bar, I loved the atmosphere, it was nice and romantic. The songs and sound from the Casette's bar was good. Beverages was good. Staff were nice and energetic. But I was a bit disappointed for food, there was very limited menu and we had to wait for a very long time to get the food, and the taste was not really good as we did expect with this high price. Just hope that these would be better. We would love to see you again :)

We went for a checkin at night and a spa after the checkin. I understood that it was a low season so there were not many staff to accommodate all the needs at night As I called the receptionist and there was no one to pick up the call. Other than that, the services were great and staff during the day were helpful The way that breakfast was held on the high floor is really impressive as well. We were staying at so comfy- wood element just fyi

Hotel amenities seemed dated. Pool was noisy. Pool towels need to be replaced. Room was noisy at night (student party?) and early morning (family with kids next door). Dinner and breakfast at Red Oven were excellent. Check-in and check-out easy and professional.

Helpful and friendly staff. Delight breakfast and perfect park view

The parik view is excellent. I'll definitely be there again soon.

Checked in at around 11 pm and got room upgrade to studio with late check out. The breakfast was good with nice Lumpini Park view. Thank you to Khun Kee the duty manager who gave us a very warm welcome. All staffs at club lounge also very nice and friendly. It's such a good time.

best location around rama4 with great exprience

The staff at the hotel were fantastic. Friendly, attentive and caring for your every need. A special thankyou to k Noom for his assistance with check in at the Executive Lounge and making sure our stay was p.. As a Platinum member we were upgraded to a Suite room which was very comfortable. We were invited to the afternoon tea and cocktails at the lounge. Due to covid19 policies these are currently individual serve, not buffet style. The Red Oven breakfast had a good selection and food was of high quality. The gym is very well equipped and great for work out, followed by sauna. Infinity pool on 10th floor has a great view. This is an outstanding hotel.