SO/ Bangkok 5 stars

Customer review rating (ALL Rating) 4.6/5 1,118 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 3 minutes walk away from Lumphini Subway Station. Only 2 stations away from QSNCC.

  • Zafiro Entertainment and free Wi-Fi

  • Contemporary market-style restaurants and rooftop bar

  • 237 themed rooms and suites built around The Five Elements

  • Designed by Thai designers and French fashion designer Monsieur Christian Lacroix.

Our accommodation(s)

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Hotel location

SO/ Bangkok

2 North Sathorn Road, Bangrak
10500 BANGKOK
Thailand

GPS:13.726165, 100.543166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,118 reviews

TripAdvisor Rating  4.5/5  8,251 reviews

Certificate of excellence 2022

A very pleasant stay

TripAdvisor rating 5.0/5

Road322170 Business - TripAdvisor review

I loved the hotel, very nice location, wonderful staff (thank you so much for your help, Fern and Namtan!), beautiful lobby/bar area and a spacious room! The design of the room was fantastic and so were the views - thank you dear SO team for an unforgettable stay! I will definitely come back!

3 nights at the SO Bangkok

TripAdvisor rating 4.0/5

trvlndance Solo travel - TripAdvisor review

I had a good time during my recent stay at the SO Bangkok. Can't say enough about my room, it was absolutely stunning! I was lucky enough to be in one of the corner rooms so the view of the city were fantastic. And the bathroom was massive with a separate tub and shower area. It was impeccably clean and the bed super comfortable. The breakfast buffet at Red Oven was delicious also. The only suggestions I'd make is the service felt a little impersonal. And sometimes getting transportation from other areas back to the hotel was challenging.

Dear trvldance, SO wasdee krub from SO/ Bangkok. We're truly glad to hear that you had a wonderful stay with us, enjoying our rooms, view and breakfast buffet. Your constructive feedback regarding our staff service, is much appreciated and it will be our top priority in ensuring we deliver better standards of personalized service to our guests. Thank you for taking the time in sharing your review with us, and we profoundly hope that you would allow us to welcome you back in the future, as we will strive to serve you better. Kind regards, Nathapong Laorvong General Manager

Disappointed in service. Amazed at food.

TripAdvisor rating 3.0/5

Jill C Friends getaway - TripAdvisor review

Their breakfast buffet is THE BEST! Incredible varieties of international cuisines for tourists around the world, also many options of local Thai cuisines. My favorite is the smoothies, there are 3 different ones to choose. Their coffee is also amazing. The breakfast buffet along deserves a 5-star review. But this 3-star review is an overall rating, including the following. Other than the breakfast buffet, we were somehow disappointed, mainly due to the checkin situation. We arrived around 4 pm but were told the room wasn’t ready due to the housekeeping issue. The room is supposed to be ready by 3 pm, though. We had a fine dining reservation at 6:30 pm; due to the heavy traffic, we must leave at 5:50 pm to be on time, and we also needed some time to change. We informed the hotel of this arrangement and they promised the room can be ready by 5 pm. However, when we checked with the front desk at 5:05 pm (no, the hotel didn’t come to tell us until we asked), we were told the room can’t be ready until 5:30 pm, which would be too late for us to get ready for the dinner. We don’t like being rushed so I asked them to give us any room for changing. They sent us to the changing room next to their infinity pool. The changing room is very dirty with wet floor all over which isn’t an ideal place to change and do makeup. But I had no choice. Regardless, the hotel didn’t offer us any compensation for the late check-in and inconvenience we suffered that’s completely due to their own issues. We spoke to a random guest in the elevator, asking how long he’s been waiting for the room, “longer than I expected”, he said it with disappointment as well. It shouldn’t be the service provided at an allegedly 5-star hotel. Another annoying thing is their light switch. It isn’t labeled at all, and we tried every single switch just to try to turn off the bathroom light before going to sleep lol. The lighting in the bathroom isn’t ideal for doing makeup, either. Also, no hair conditioner is provided. Location is ideal, right next to Lumphini Park, the walk to the MRT station Lumphini stop is about 2-3 minutes.

Dear Jill C, SO wasdee krub from SO/ Bangkok. Thank you for taking the time in sharing your kind comments and constructive feedback, regarding your recent stay with us. At SO/ Bangkok, we truly appreciate all feedback received from our guests, as we are always looking for ways to improve on our services, to ensure we deliver the best stay experience to our valued guests. Firstly, we are delighted to hear that you were impressed with our breakfast buffet at our Red Oven restaurant, as well as our hotel’s convenient location near the MRT station. However, we are deeply sorry to learn on the inconveniences which you’ve faced, particularly with the substandard arrival experience, and cleanliness of our public changing rooms on which you have encountered. Please accept our sincerest apologies on these unfortunate incidents, as it is certainly not an experience we aim and usually provide to our valued guests. Kindly be informed that both our Front Office and Housekeeping team has fully acknowledged on the shortcomings, and will be sure to work on the improvements needed promptly. On another note, please be reminded that followed compensations were offered by our team, on which you kindly accepted and made use of, as a token of our heartfelt apology. Once again, thank you for taking the time in sharing your constructive feedback with us, and we profoundly hope that you would allow us to welcome you back in the future, as we will strive to serve you better. Kind regards, Nathapong Laorvong General Manager

Chocolate sweet treats

TripAdvisor rating 5.0/5

SANANIKONE A TripAdvisor review

We went for a team building and it was a very good experience, ludic and enjoyable time with Chefs Piti and Da. I highly recommended to everyone this workshop of chocolate. Let you creativity go on and have fun

Dear sananik0nea, SO wasdee krub from SO/ Bangkok! It's great to hear that you had an eventful learning experience at our Chocolate Cooking Class, taught by Chef Piti and Chef Da. We truly appreciate your kind recommendation and hope to see you back again soon! Kind regards, Nathapong Laorvong General Manager

Afternoon delight at SO/ MIXO.

TripAdvisor rating 5.0/5

ghsu15 Families - TripAdvisor review

My family and I enjoyed a very delightful afternoon tea at MIXO. The atmosphere, the food and the people are all excellent. Special thanks to Duen and Mek, who served us professionally and with passion, making us feel like home. We plan to stay at SO/ when we visit Bangkok next time.

Dear ghsu15, SO wasdee krub from SO/ Bangkok! It truly makes our day knowing you had an enjoyable afternoon tea session at our MIXO bar, being served by Khun Mek and Khun Duen. They will be truly happy to know that they were able to make your experience better. We're certainly looking forward to your future stay with us, hopefully very soon! Kind regards, Nathapong Laorvong General Manager

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Other web-users rate our hotel

  • 601 reviews 8.5/10 Location
  • 1,237 reviews 8/10 Room
  • 1,253 reviews 8.6/10 Service
  • 7 reviews 8/10 WiFi
  • 515 reviews 7.8/10 Vibe
  • 478 reviews 7.5/10 Amenities
  • 473 reviews 8.8/10 Breakfast
  • 224 reviews 6.5/10 Cleanliness

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