First time on vacation at this hotel. This hotel is unique, nice decoration , clean room and beutiful design. All staffs prompt to service. we are impressed from check in untill check out. And we had booked the chocolab -course for our child. She very enjoyed the activity she got. About BF had a varity of THAI , American food. The view from our room , pool is very amazing.It look like the forest in the middle of the city. But only one waiter (Tall, loud sound) in Red oven who should act more polit than this. Anyway, All staff are very nice. we will plan th stay this hotel for sure.

Nice view but room is not in good condition, phone line is broken, drainage is not working properly.

Understandably, the crowded guests are due to the long weekend. In any case, the process could have been handled better. I'll have to wait nearly 30 minutes for breakfast. You could arrange for guests to book BF at a specific time. Also, I am unable to use my privilege as an Accor Plus member to request a late check-out. However, we must wait for the check out process anyway. So they might offer accor plus member a bit late while waiting normal guest to check out.

Khun Noom very kindly. Nice view like central park at NYC. Good service.

Best hotel in the world

Awesome staff and service. Great location. Sadly we had the wood room and we thought the room is very dated and some part a bit dirty. Otherwise great hotel

Location The location of SO is very good, convenient transportation connection, stunning view of a central park with sky-rises background. Room My room was very clean and comfy with a brilliant view. Every things in my room were working properly except the rain shower but the staff fixed it with no time. Food We tried all of the food outlets there, we agreed that the Red Oven is the best in term of taste, quality, service, view and cost. Service The service is the strongest point, every staff were professionally treat us with smile. Especially the staff at the signature club lounge. They are wonderful staff which made us very enjoy our stayed.

Have a great stay where elite status was well recognised

I arranged a group meeting at SO/ and also stayed at the hotel during a meeting. The overall experiences are truly great. The sales & event planning team are really supportive and helpful with all the requests from all participants. The food quality really improved greatly comparing to when SO/ had just re-opened after COVID-19. I would say the food quality has been brought back to its standards ;-). the staff at the meeting room (we used the BOX room) are really helpful, and I would like to give a special thanks to K. Maytas (Por) and K. Chaiwat (Wat) for their great supports and hospitalities throughout the events!

Well serviced, well located. Steam and sauna room are very old. The smell is very bad. Cound not stand when using steam and sauna room. Kindly improve these service to make it perfect place for stay. Tks

I love every single detail! The staff are really nice and helpful. The room is well cleaned and decorated. I would definitely come back again

Just returned from an excellent stay with my daughter at So Bangkok. 1st visit to this hotel and after staying here, I’m sure it won’t be my last. EVERY staff member we met was wonderful, the Customer service is exemplary! Special mention to the following SO staff for going above and beyond. Mook, Mash,Noom, Momoch, Au ,JJ,Benz, Nicky, , Mix, Deng, Piya, Boy. Also, the amazing concierges Bank and Mick who never stopped smiling and helping us. The club lounge was great and the room upgrade to a corner park view on the 25th floor was so appreciated. The hotel manager Nathapong Laorvong was very friendly and professional and the birthday cake he sent to my room was delicious. Our included extras eg. Massages, breakfasts, buffet and set dinners were outstanding. Hotel facilities were great including sunny infinity pool with plenty of sunlounges, stunning rooftop bar and nightclub. Overall, I would not hesitate in recommending this amazing hotel and I very much look forward to visiting again, hopefully soon.

I stayed at the SO/ Bangkok in May and had the most amazing time. It was my partner's birthday and had arranged for a surprise setup in the room when we arrived. The team lead by Kate went out their way to make the surprise perfect. Everything from email communication to the checking-in was very professional. The team at Club Signature went above and beyond to ensure a comfortable and enjoyable stay. Thank you to the team for organising this and making my stay (after more than 2 years) an enjoyable one.

friendly staff and very helpful

We enjoy the 29th Floor Hi-So experience, Mr Jack is helps to arrange the dinner for my group x 25 paxs on 5May. They all had a wonderful evening at Hi-So! Keep the good work