SO/ BANGKOK Hotel 5 stars

Service was generally good, however the feed, drinks and the room amenities and furnitures were subpar.

friendly staffs. Satisfied with this stay.

overall staffs are fantastic....except the negative first impression with 1 staff who seem to be senior......not friendly at all.....we met him twice in the elavator ...not friendly ...no services mind ....really had a bad impression....we are Accor plus member for long period...this is the first time we face the unfriendly situation... i would like to address a phase that do not judge the book by its cover, we might not dress as formal as those staff expect but we just spend our money stay over night in Bkk even we have our own house .....

Amid the pandemic and disease control measures, the hotel managed to provide a pretty good experience overall. The staff was friendly and helpful. We had a breakfast in the room and it was fantastic.

This time my room type is SO comfy corner room. (Wood element). The first impression is the view from the bed is stunning. The service is meet my expectation. The only thing that I do not like is the new breakfast style but the overall is really good for my staycation.

Breakfast isn’t good enough. The number of staffs at restaurant isn’t enough to take care customers. This trip is the first trip after our wedding, but the service wasn’t matched our expectations (far below).

I really do understand the situation during covid-19 but there is still need more standard of services. Such as; hotel information, service mind and commitment what you informed or confirmed. Moreover, we need more security and privacy especially, at night. More action and solved properly.

The hotel staff are polite and service-minded warm welcome at checkin and i love the aromatic scent cleanliness and cozy atmosphere both in the room and swimming pool as well as the rooftop bar I enjoyed my stay at SO/ Bkk the max! Thx you

พนักงานทุกท่านยินดีให้บริการด้วยความเป็นมิตร , ห้องพักคุณภาพดี เนื่องจากเป็น member platinum จึงได้ห้องที่มุมดี และใหญ่มากๆๆ และสามารถเข้าใช้บริการของ Signature club มีบริการเครื่องดื่ม และ afternoon tea แบบฟรีๆ ของคุณพี่หนุ่ม,พี่ทศพล และพนักงานที่ signature club ทุกท่านสำหรับการบริการที่ดีเยี่ยมครับ

I was informed by the check-in staff that we can have breakfast in our room as a complimentary during the COVID situation (to reduce number of guest in dining room). Therefore, we ordered breakfast to serve at room per that suggestion. At the check-out, we're charged for room services! the check-out staff told that hotel only allow one set of breakfast per pax but we order extra. I'll not complain if I was informed that information during the check-in but the check-in staff told us to freely order from room for the breakfast which is a buffet breakfast. POOR staff and POOR me.

Love the chocolate cake 🎂 a birthday present from hotel. Evening Cocktails🍷🍹 are the best! Really love the services, nice staff. Breakfast is good, especially the fresh coconut. Can’t wait to go back again soon for the 3rd time

Not the first time in BKK but feel so much welcome in this hotel. Arrival was greet and brought to reception by friendly concierge. The receptionist who checked me in was professional in explaining the check in procedures and introducing the types of the room, and brought us to our room and gave us a lot of information about the hotel and room! The welcome drink Magic was very pretty! And the breakfast was fantastic, my friends love how the eggs station was presented and ice cream for breakfast was great! Love SO/BKK and will come back next time. Thank you!

The service is perfect from the check in to check out. They allow us to stay a comfortable and clean. The location js perfect to get to MRT for 5 min by foot. Pool is so chilled mood and Sauna also perfect at the gym. Breakfast menu is SO styleish. Welcome drink is beautiful! Bath Pub is perfect and water temperature is so good for the bathing. One thing that i was dislike is all the facility in room worn out a bit..

Excellent service all staff very helpful and welcome. Room facilities is perfect and clean, Very nice view. Delicious food and very good varieties at Red Oven Restaurant. Love the pool at So. High recommended to all and will be back again.

Thank you very much for the upgrade of room, it is a very sweet surprise. We love the room, the size, the design, the view, and especially the service. Thanks and it would be our only choice for our visit in Bangkok.