SO/ Bangkok 5 stars

Customer review rating (ALL Rating) 4.5/5 215 reviews

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Description

Hotel extras

  • 3 minutes walk away from Lumphini Subway Station. Only 2 stations away from QSNCC.

  • Zafiro Entertainment and free Wi-Fi

  • Contemporary market-style restaurants and bars

  • 237 themed rooms and suites built around The Five Elements

  • Designed by Thai designers and French fashion designer Monsieur Christian Lacroix.

Our accommodation(s)

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Hotel location

SO/ Bangkok

2 North Sathorn Road, Bangrak
10500 BANGKOK
Thailand

GPS:13.726165, 100.543166

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  215 reviews

Customer review rating 3.5/5

Chun K. T. Couples - Confirmed reviews ALL

Staff were friendly and welcoming as always. Stay was comfortable but room definitely showed its age. Those minor repairs did not match with the premium hotel standard. A tip to toe room renovation seems to be necessary. Just hopefully it will not lose the premium charm it used to have like other renovated areas which were big disappointment.

Dear Khun Chun, SO wasdee krub from SO/ Bangkok. Thank you for taking the time to share your feedback. We’re truly grateful for your continued return, and happy to know that our team’s warmth and attentiveness made your stay comfortable once again. That said, we sincerely apologize for the aging room conditions which fell short of your expectations. Please know that our team remains dedicated to improving them through continuous maintenance and uplifting projects, as we only aim to provide comfortable stays for our valued guests. Once again, we appreciate receiving your feedback, and we look forward to your return where we will strive to deliver a stay experience that meets the standards you expect and deserve. Kind regards, SO/ Bangkok Management Team

Customer review rating 3.0/5

Mark L. Couples - Confirmed reviews ALL

A change in management style and leadership leads for a lack of attention to detail and poor engagement / belonging to the hotel in general.

Dear Khun Mark, SO wasdee krub from SO/ Bangkok. We're truly sorry to learn that your recent stay with us fell short of expectations. Please accept our sincerest apologies for the shortcomings you encountered with our housekeeping, staff service, room conditions and bar experience. In regard to your experience with housekeeping and staff service, rest assured your feedback will be shared with the team for their improvement moving forward. For our room conditions, please know that our team works diligently to improve them through regular maintenance and upgrades. While we understand that our FLOOR/ 9 bar being privatized for one night may not have been to your preference, however please know that our pool bar serves as a great alternative. We take your feedback seriously, and our team at SO/ Bangkok management team remains very committed to delivering excellent experiences to all our guests. Kind regards, SO/ Bangkok Management Team

Customer review rating 5.0/5

Dhirapon C. Couples - Confirmed reviews ALL

This is my second stay at this hotel and we stayed in a club room (water element). The experience was great throughout from the welcome at the lobby until check out. Our room was very well furnished and comfortable. The bath tub and the rainfall shower overlooking the Lumpini park are my favourite room feature. Breakfast was busy but has a good variety and quality. The lounge has a good vibe and good drinks for evening cocktails.

Dear Khun Dhirapon, SO wasdee krub from SO/ Bangkok! We're truly grateful for your return and delighted to hear that you had a great stay with us. It's wonderful to know that you enjoyed our room design, bathroom experience, breakfast buffet and Club Signature lounge offerings. Your thoughtful feedback means a lot to us, and we hope to welcome you back in the near future! Kind regards, SO/ Bangkok Management Team

Customer review rating 4.5/5

Sing C. D. Y. Families - Confirmed reviews ALL

The property is tastefully designed, well maintained and the rooms are a decent size. The service was exemplary at all times

Dear Khun Sing, SO wasdee krub from SO/ Bangkok. Thank you for sharing your kind comments. We're glad to hear that you had a great stay, enjoying our hotel's design, spacious rooms and team's exemplary service. Hope we could welcome you back again, for another opportunity in serving you better. Kind regards, SO/ Bangkok Management Team

Customer review rating 4.5/5

Lionel Q. Couples - Confirmed reviews ALL

Une très belle expérience renouvelée ; c’est la troisième fois que nous restons ici et tour fut parfait du début à la fin du séjour . Le check in et le check out au club signature au 25ème étage est un magnifique plus . Le petit déjeuner , que ce soit au restaurant ou au club signature est délicieux et varié. Nous reviendrons avec plaisir !

Dear Khun Lionel, SO wasdee krub from SO/ Bangkok. We're truly grateful for your return, and glad to hear that you had a wonderful stay with us. It's great that your overall stay was pleasant, especially with your experience at our Club Signature lounge. Thank you for sharing your feedback, and we hope to welcome you back again soon, for the opportunity in serving you better! Kind regards, SO/ Bangkok Management Team

Other web-users rate our hotel

  • 895 reviews 9/10 Location
  • 1,630 reviews 8.2/10 Room
  • 2,118 reviews 8.9/10 Service
  • 9 reviews 8.8/10 WiFi
  • 814 reviews 8.3/10 Vibe
  • 689 reviews 8.9/10 Food
  • 529 reviews 8.9/10 Breakfast
  • 472 reviews 8.1/10 Comfort

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