SO/ Bangkok 5 stars

I loved the hotel, very nice location, wonderful staff (thank you so much for your help, Fern and Namtan!), beautiful lobby/bar area and a spacious room! The design of the room was fantastic and so were the views - thank you dear SO team for an unforgettable stay! I will definitely come back!

I had a good time during my recent stay at the SO Bangkok. Can't say enough about my room, it was absolutely stunning! I was lucky enough to be in one of the corner rooms so the view of the city were fantastic. And the bathroom was massive with a separate tub and shower area. It was impeccably clean and the bed super comfortable. The breakfast buffet at Red Oven was delicious also. The only suggestions I'd make is the service felt a little impersonal. And sometimes getting transportation from other areas back to the hotel was challenging.

Their breakfast buffet is THE BEST! Incredible varieties of international cuisines for tourists around the world, also many options of local Thai cuisines. My favorite is the smoothies, there are 3 different ones to choose. Their coffee is also amazing. The breakfast buffet along deserves a 5-star review. But this 3-star review is an overall rating, including the following. Other than the breakfast buffet, we were somehow disappointed, mainly due to the checkin situation. We arrived around 4 pm but were told the room wasn’t ready due to the housekeeping issue. The room is supposed to be ready by 3 pm, though. We had a fine dining reservation at 6:30 pm; due to the heavy traffic, we must leave at 5:50 pm to be on time, and we also needed some time to change. We informed the hotel of this arrangement and they promised the room can be ready by 5 pm. However, when we checked with the front desk at 5:05 pm (no, the hotel didn’t come to tell us until we asked), we were told the room can’t be ready until 5:30 pm, which would be too late for us to get ready for the dinner. We don’t like being rushed so I asked them to give us any room for changing. They sent us to the changing room next to their infinity pool. The changing room is very dirty with wet floor all over which isn’t an ideal place to change and do makeup. But I had no choice. Regardless, the hotel didn’t offer us any compensation for the late check-in and inconvenience we suffered that’s completely due to their own issues. We spoke to a random guest in the elevator, asking how long he’s been waiting for the room, “longer than I expected”, he said it with disappointment as well. It shouldn’t be the service provided at an allegedly 5-star hotel. Another annoying thing is their light switch. It isn’t labeled at all, and we tried every single switch just to try to turn off the bathroom light before going to sleep lol. The lighting in the bathroom isn’t ideal for doing makeup, either. Also, no hair conditioner is provided. Location is ideal, right next to Lumphini Park, the walk to the MRT station Lumphini stop is about 2-3 minutes.

We went for a team building and it was a very good experience, ludic and enjoyable time with Chefs Piti and Da. I highly recommended to everyone this workshop of chocolate. Let you creativity go on and have fun

My family and I enjoyed a very delightful afternoon tea at MIXO. The atmosphere, the food and the people are all excellent. Special thanks to Duen and Mek, who served us professionally and with passion, making us feel like home. We plan to stay at SO/ when we visit Bangkok next time.