Dear Hong C. W. C., Thank you very much for your continued support and for choosing to stay with us many times. We are delighted to know that you continue to enjoy your stays with us. We also truly appreciate your understanding and kind comments regarding our Housekeeping team. While we are sorry if the service did not always meet your expectations due to the team's workload, we are pleased to know that you found our team members nice and friendly. Your feedback is greatly appreciated and will be shared with the relevant team for further review and improvement. We sincerely thank you for your continued loyalty and look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Jit L. L., Thank you very much for your continued loyalty and for taking the time to share such detailed feedback with us. We are delighted to know that you continue to appreciate our convenient location and the warm hospitality provided by our Bell Concierge and Front Desk teams. We are especially grateful for your kind recognition of Khun Cindy, Khun Patcharin (Oil), and Khun Rang. Your thoughtful compliments will certainly be shared with them as well as their respective teams as a wonderful encouragement. At the same time, we sincerely appreciate your constructive comments regarding the breakfast buffet, particularly the Asian selection. As a returning guest, your feedback is especially valuable to us. We are sorry to learn that the variety and quality of some dishes did not meet your expectations. Your comments regarding the preparation, texture, and seasoning of the dishes will be shared with our Food & Beverage and Culinary teams for further review and improvement. Thank you once again for your continued support and honest feedback. We truly value your loyalty and look forward to welcoming you back for an even more enjoyable stay and dining experience. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Catherine C., Thank you very much for your kind appreciation. We are delighted to know that Jitk, her colleagues, and our Porter team made a positive impression during your stay. Your kind recognition is greatly appreciated and will certainly be shared with the team as a wonderful encouragement. Thank you again for your support, and we sincerely look forward to welcoming you back again in the future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Gary R. C., Thank you very much for your wonderful feedback and, most importantly, for your continued loyalty. We are truly delighted to know that you continue to choose our hotel during your visits to Bangkok and that you consistently find our team friendly and helpful. It is always a pleasure to welcome you back. We would also like to sincerely thank you for being a valued member of **ALL – Accor Live Limitless**. Your continued loyalty and trust in Accor and our hotel mean a great deal to us and are a wonderful encouragement to our entire team. We look forward to welcoming you back again on your next visit to Bangkok and to providing you with another comfortable and enjoyable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Joanne R. K., Thank you very much for your wonderful feedback and for sharing your experience with us. We are delighted to hear that you enjoyed the comfortable beds, excellent breakfast, and our convenient location close to the major shopping centres. It is also wonderful to know that our friendly and lovely staff made you feel welcome during your stay. We are especially pleased that you found the hotel very clean and appreciated the great work of our Housekeeping team. Your kind recognition will certainly be shared with the team as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back again for another enjoyable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear L. Leng M. L., Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed the warm and friendly service provided by our reception team and staff. It is also wonderful to know that you appreciated the additional benefits during your longer stay and found our convenient location near Siam to be a great advantage. We truly appreciate your support and look forward to welcoming you back again in the future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Pang H. T., Thank you very much for sharing your kind feedback. We are delighted to hear that ibis Bangkok Siam was your first choice while staying in Bangkok. It is wonderful to know that you appreciated our convenient location, friendly service from our team, and the clean environment of our hotel. Your kind words and support are truly appreciated and will encourage our team to continue providing warm hospitality and memorable experiences for our guests. Thank you once again for choosing to stay with us. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear David H., Thank you very much for sharing your wonderful feedback. We are delighted to hear that you enjoyed a smooth experience from check-in to check-out and found our team professional and helpful throughout your stay. It is also wonderful to know that our convenient location near the BTS Skytrain made it easy for you to explore the city. We truly appreciate your kind recognition of Ellie. We are pleased to hear that her friendly and helpful service made a positive impression, and we will be delighted to share your compliments with her as encouragement. We look forward to welcoming you back again in the future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Khing L. C., Thank you very much for taking the time to share your feedback. We are pleased to hear that you were generally satisfied with the cleanliness of our hotel and the friendliness of our team. Your kind comments are truly appreciated. We also thank you for your valuable suggestions regarding the addition of a luggage rack, the placement of the toilet paper, and the Wi-Fi speed. Your feedback has been shared with the relevant teams for review as we continuously work to improve our facilities and enhance our guests' experience. Thank you once again for your constructive feedback. We truly appreciate your support and hope to have the pleasure of welcoming you back again in the near future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Khun Purin P., Thank you very much for sharing your kind feedback. We are delighted to hear that you enjoyed a comfortable stay with us, as well as our convenient location and easy access to transportation. It is also wonderful to know that our team’s warm welcome and friendly service contributed to your positive experience. Your kind comments are truly appreciated and will be shared with our team as encouragement. We look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Mohamed M. A., Thank you very much for your wonderful feedback and continued support. We are delighted to hear that you had an amazing stay with us and that you chose to return to ibis. It is truly rewarding to know that our convenient location, with easy access to nearby malls, cafés, restaurants, and various attractions, contributed to your enjoyable experience. Your kind recognition of Dej and Jean is greatly appreciated. We are pleased to hear that their service made your stay even more memorable, and we will be happy to share your compliments with them as encouragement. Thank you once again for your loyalty and kind words. We look forward to welcoming you back again for many more enjoyable stays in the future. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Tsui S. J. C.,, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our excellent location near MBK, with easy walking access to the Siam area and nearby shopping facilities. It is also wonderful to know that you appreciated the cleanliness of the room and the friendly service provided by our team. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Adnin I. I. R., Thank you very much for sharing your wonderful and heartfelt feedback. We are truly delighted to welcome you back to ibis Bangkok Siam and are grateful to know that your experience remained as enjoyable as your first stay in 2023. It is wonderful to hear that our convenient location, easy access to public transportation, nearby shopping and dining options, as well as the 24-hour 7-Eleven in the lobby, made your Bangkok trip even more enjoyable. We are especially pleased to know that our team, including Dej, Nhui, and our Reception colleagues, provided attentive service and smooth assistance during your checkout. We are happy that they were able to assist with your luggage storage and help make your final moments before departure more convenient. Your kind words about feeling at home with us truly mean a lot to our team. We sincerely appreciate your continued trust and look forward to welcoming you back again for another memorable stay on your next Bangkok visit. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Kok C. L., Thank you very much for your kind feedback. We are delighted to know that you had a comfortable stay and felt well taken care of. It is also wonderful to hear that you found your room clean and well prepared, and that you enjoyed our breakfast. Your appreciation of our service team, especially the restaurant supervisor, is truly valued and will be shared with the team as encouragement. Thank you once again for your support. We look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Clay F. G., Thank you very much for your kind feedback. We are delighted to know that you had a very enjoyable stay with us and appreciated our convenient location next to National Stadium MRT station and MBK shopping centre. It is also wonderful to hear that you enjoyed our breakfast and found the 7-Eleven at the ground floor convenient. We are especially pleased to know that our team made a positive impression on your stay. Your kind recognition of Patcharin (FB Supervisor), Namkhing, Dew, and Snooker is truly appreciated, and we will gladly share your compliments with them as encouragement. Thank you for your support. We look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Jerry Y. L. L. , Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused during the scheduled electrical maintenance. This measure was implemented as part of our preventive maintenance program, with guest safety as our highest priority. We also regret to hear about your experience with the air-conditioning system in your room. Your comments regarding the uncontrollable temperature have been noted, and we will share them with our Engineering team for further inspection and improvement to ensure better comfort for our guests. Please be assured that your feedback is important to us, and we are reviewing these matters carefully to enhance both safety communication and in-room comfort in the future. Thank you once again for your valuable comments. We truly appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Paul J. P., Thank you very much for your kind feedback. We are delighted to know that you enjoyed our convenient location and received attentive service from our Room Service and Front Desk teams. It is especially wonderful to hear your kind words about Ms. Ellie. We will be sure to share your compliments with her, as it will certainly serve as a great encouragement. Thank you for your support. We look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Gabriel K. Z. G., Thank you very much for your feedback. We are pleased to know that you enjoyed our convenient location and found our service and overall value satisfactory. We also appreciate your comments regarding Wi-Fi access and connection speed. Your feedback is very important to us and has been shared with the relevant team for further review and improvement. Thank you once again for your support. We look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager

Dear Yasmin R. I., Thank you very much for your kind feedback. We are delighted to know that you enjoyed our central location near the BTS, as well as the cleanliness of your room and our breakfast buffet. It is always rewarding to hear that these aspects contributed positively to your stay. We truly appreciate your support and look forward to welcoming you back again soon. Warm regards, Butsaraporn Tassananuwat Front Office Manager